LEVEL 2 STUDY GUIDANCE
The purpose of this guide is to aid you with understanding the expectations of a level 2 course with Learning Curve Group. Further
down this document you will be provided with some examples of questions and answers which reflect the expectations along with
some study skill guidance.
It is important to read any question you are attempting thoroughly to provide an answer that covers all the aspects of the question
in detail, this will help you to provide a sufficient answer and meet the criteria set.
Study Guidance Top Tips
•   Before submitting answers for marking to your tutor. Use this resource to check that your answers are well written and authentic.
•   Plan a timetable of what, when and where you will study with realistic goals and deadlines for the various elements of your course.
•   Aim to complete your work in a productive environment, where you are least likely to be distracted.
•   Reflect on the feedback provided to you by your tutor and plan how this guidance can help you on your next assessment.
•   Create a glossary of keywords to research and use within your answers to show your full understanding of the topic.
Academic Dishonesty
When working at level 2, it is important to conduct wider research to aid you in developing well written answers, especially those
where you need to explain, describe, or outline.
You can also use your own experiences within your answers to help you demonstrate your knowledge, just remember you do not
need to use people names.
Plagiarism occurs when you submit answers in your assessment that contain content from other sources (Artificial intelligence,
learner workbook, websites, or books). Should this happen, your tutor will refer the answer back to you for amendment and
resubmission and support you to provide authentic answers.
Tutors will carry out checks for plagiarism and the use of artificial intelligence within your answers, so please do not use artificial
intelligence to generate answers. A great video to watch and learn more about on how artificial intelligence can be used appropriately
to enhance your studying can be found on this link.
If you are comfortable using referencing please do. This is not a requirement for level two; however, if you want to find out more
about referencing, should you wish to progress onto a level 3 course, this is a very useful link that can be accessed here.
LEVEL 2 COMMAND VERBS
The visual chart below showcases Blooms Taxonomy which is widely used in education to guide curriculum development and
assessment. To find out more information about the use of blooms taxonomy please click this link to a useful video.
You will see there is a colour code for each definition with a range of actionable blooms taxonomy of verbs. Later in this resource
you will see the code colour code is applied for each of the command verbs.
                                                                          Appraise, argue, assess, attach, choose,
                                          EVALUATION                      compare, conclude, contrast, defend, describe,
                                                                           discriminate, estimate, evaluate, explain,
                               Make and defend judgements based on          judge, justify, interpret, relate, predict, rate,
                                internal evidence or external criteria.      select, summarise, support, value
                                                                              Arrange, assemble, categorise, collect, combine,
                                            SYNTHESIS                         comply, compose, construct, create, design,
                                                                               develop, devise, explain, formulate, generate,
                                Compile component ideas into a new             plan, prepare, rearrange, reconstruct, relate,
                                                                                reorganise, revise, rewrite, set up, summarise,
                               whole or propose alternative solutions.           synthesize, tell, write
                                                                                 Analyse, appraise, breakdown, calculate,
                                            ANALYSIS                             categorise, compare, contrast, criticise, diagram,
                                                                                  differentiate, discriminate, distinguish, examine,
                          Break down objects or ideas into simpler pars and       experiement, identify, illustrate, infer, model,
                                                                                   outline, point out, question, relate, select,
                              find evidence to support generalisations.             separate, subdivide, test
                                                                                     Apply, change, choose, compute, demonstrate,
                                          APPLICATION                                discover, dramatise, employ, illustrate,
                                                                                      interpret, manipulate, modify, operate,
                                Apply knowledge to actual situations.                  practice, predict, prepare, produce, relate,
                                                                                       schedule, show, sketch, solve, use, write
                                                                                         Classify, convert, defend, describe, discuss,
                                       COMPREHENSION                                      distinguish, estimate, explain, express, extend,
                                                                                          generalised, give, examples, identify, indicate,
                             Demonstrate an understanding of the facts.                    infer, locate, paraphrase, predict, recognise,
                                                                                            rewrite, review, select, summarise, translate
                                                                                             Arrange, define, describe, duplicate, identify,
                                          KNOWLEDGE                                          label, list, match, memorise, name, order,
                                                                                              outline, recognise, relate, recall, repeat,
                             Remember previously learned information.                          reproduce, select, state
Command Verb   Meaning                                         Examples
Identify       To answer an identify question correctly        Question: Identify legislation which protects people from
               you should do the following:                    discrimination?
               • Recognise/name the key points or              Answer: The Equality Act 2010. The Act legally protects people
                 characteristics of what is being identified   from discrimination in the workplace and wider society.
                 in a sentence.
               • Make sure you identify all aspects the
                 question is asking for.
List           Your answer should give and item by item        Question: List the protected characteristics contained within
               record of names of things:                      the Equality Act 2010 legislation?
               • Make a list of keywords, sentences, or        Answer: The protected characteristics found within the Equality
                 comments that focus on the subject.           Act 2010 are age, gender, disability, gender reassignment,
                                                               marriage and civil partnerships, pregnancy and maternity, race,
                                                               religion/ belief, sex, and sexual orientation.
Define         To define you should aim to be as concise       Question: Define the terms “mental health” and “mental ill-
               as possible with your answer.                   health”?
               It should do the following:                     Answer: Mental health is unique to individuals, as everyone
                                                               is different. This includes adults, young people, and children.
                                                               Mental ill-heath describes a group of conditions that affect a
               • Clearly show an accurate meaning of (a
                                                               person’s ability to think, interact with others and cope with
                 word or phrase).
                                                               everyday demands in their life.
Outline        Ideally, an outline question will be a      Question: Outline steps you could take to protect yourself
               statement of the main facts, ideas, or      against cyberbullying?
               items that do the following:
                                                           Answer: Ensure your social media is for people you know and
               • Outline the essential features not the    trust, don’t add anyone you don’t know. Make sure that your
                 detail.                                   privacy settings are all correct for your personal preferences.
               • Summarise the main characteristics or     You should also be careful where you share photos or videos of
                 points.                                   yourself and consider who can view them.
               • Any multiple sections in the question
                 must provide an outline.
Give reasons   Give reasons for the validity of a view     Question: Give reasons why children and young people may be
               or idea of why some actions should be       reluctant to seek medical intervention and a formal diagnosis?
               undertaken:
                                                           Answers: Children and young people may be reluctant to seek
               • Give a reasoned explanation for actions   medical intervention and a diagnosis for many reasons, firstly,
                 or decisions made.                        they may feel embarrassed and view themselves as weak due to
               • Give examples to support your reasons.    their mental health problems, as they feel people around them
                                                           may treat them differently as they do not want to be bullied or
                                                           lose their friends.
                                                           Secondly, they may be reluctant to share information with
                                                           the professional as they may fear the information, they give
                                                           surrounding how they feel will not be kept confidential by the
                                                           counsellor.
                                                           Thirdly, they may worry about how their mental health impacts
                                                           their family, for example, if they know their family is going
                                                           through a hard time and do not want to cause more stress,
                                                           they may be reluctant to reach out for help due to the fear of
                                                           becoming a burden.
State       State is to say or write something, clearly,   Question: State the advantages and disadvantages of using
            carefully, and concisely:                      online meeting technology?
            • Give the main points clearly in              Answer: Online meetings save considerable time and money.
              sentences.                                   There is no need for people to travel or to book accommodation.
            • Review the subject(s) to state               It also reduces the danger of people being late for a meeting due
              the similarities and differences or          to traffic. Salespeople, designers, manufacturers, and directors
              advantages and disadvantages.                can all sit in the same meeting and make their contributions and
                                                           listen to the issues other departments may have.
            • Your answer should identify the main
              factors or points.
                                                           However, online meetings do depend on the internet
                                                           connectivity, which will be different for each attendee, if the
                                                           internet connection is poor, it can be very difficult to engage
                                                           with the meeting. It can be awkward being in a remote place
                                                           rather than in the same room where body language can play
                                                           such a vital role. This leads to people often talking over each
                                                           other, causing people to miss out on opinions.
Summarise   When you are required to summarise an          Question: Summarise the impact media can have on an
            answer, you should do the following:           individual’s mental health and well-being?
            • Sum up or give a brief account of            Answer: The media can present a version of someone that is
              relevant information in your own words.      unattainable in real life, which can exacerbate someone’s mental
            • Ensure that the information is precise.      ill health. With social media being so prevalent today, we are
                                                           constantly reminded by the phones we carry everywhere and
                                                           with carefully orchestrated short videos, that our bodies and
                                                           achievements in life are not worth much. The media tells us that
                                                           Youth and Success are all that matters. Words like ‘schizo’ and
                                                           ‘psychosis’ have been used in the media to portray dangerous
                                                           outcasts of society.
                                                           However, on a positive note, celebrities who break the mould
                                                           in speaking out about their own mental health struggles are
                                                           congratulated and help those around the world struggling with
                                                           mental ill health, feel not alone.
Describe   A describe answer should be but not            Question: Describe one piece of legislation which protects
           limited to 4/5 sentences in a paragraph.       people from discrimination?
           The answer should do the following:            Answer: The Equality Act 2010 legally protects people from
                                                          discrimination in the workplace and wider society. Under the Act
                                                          there are nine protected characteristics which are age, gender,
           • Provide a detailed account of the topic or
                                                          disability, gender reassignment, marriage and civil partnerships,
             item in a logical way.
                                                          pregnancy and maternity, race, religion/ belief, sex, and sexual
           • Have content that covers all the relevant    orientation. A person should not be treated less favorably than
             characteristics, qualities, or events        another on the grounds of their characteristics. For example,
             asked in the question.                       not allowing a pregnant lady to apply for a promotion on the
           • Any multiple sections in the question        grounds that she is pregnant and may have maternity leave.
             must be a description.                       That would be direct discrimination.
           • Remember some describe questions may
             need more detail due to content being
             asked for in the question.
Explain   When answering an explain question your     Question: Explain the importance of recognising own
          answers should aim for 4/5 sentences in     responsibilities and limitations in relation to supporting the
          two paragraphs.                             mental health of others?
          The answer should do the following:         Answer: Your responsibilities in relation to supporting mental
                                                      health will highly depend on your role at the organisation, this
                                                      will differ depending on the type of organisation and its mental
          • Make the topic clear to the reader with
                                                      health resources. However, it is everybody’s responsibility to
            relevant information in detail.
                                                      treat everyone with respect and to support colleagues in the
          • Use examples where possible to support    workplace. It is essential that you know and fully acknowledge
            your understanding.                       your responsibilities and limitations in relation to supporting
          • Any multiple sections in question must    the mental health of others, so that you do not do anything
            provide a description.                    that may cause harm to the individual or organisation.For
          • Remember some describe question may       example, if you fail to acknowledge the adjustments made by
            need more detail due to content being     your organisation to help support the mental health needs of an
            asked for in the question.                individual, your own job may be at risk as well as exposing the
                                                      organisation to the risk of a discrimination claim.
                                                      It is very important that know how to report a mental health
                                                      issue so that the individual concerned can get the support
                                                      they need. In addition, you should never discriminate against
                                                      individuals with mental ill health. One of the most effective
                                                      ways to support mental health is for the individual to connect
                                                      with someone and have people they can talk to. Recent mental
                                                      health campaigns encourage everyone to talk about mental
                                                      health and to ask people if they are OK. This can help to support
                                                      someone who is experiencing mental ill health.
CUSTOMER CARE TEAM
Should you require any assistance, then our customer care team are available throughout the week on the details below.
OPENING HOURS: Monday – Sunday 8am-8pm (excluding bank holidays)
LIVE CHAT: https://www.learningcurvegroup.co.uk/
PHONE: 0800 085 2081
EMAIL: flexible.learning@learningcurvegroup.co.uk