DEPARTMENT KEY PERFORMANCE INDICATOR

8MDL DEPARTMENT

MONTH

KPI TOTAL % PROCESS MEASUREMENT DESCRIPTION REPORTS SCORE EQUIVALENT ASSESMENT RECOMMENDATION IMPACT

Number of ecf resolved on time This KPI measures the department's 1

1 30% RESPONSE TO ECF quick and effective response to HR report 6.00%
over the total number of ecf different concerns of the employees 5

The average score of all the

AVERAGE SCORE OF AVERAGE KPI OF THE EMPLOYEES IN subordinates in the same department INDIVIDUAL KPI/HEAD OR
2 30%
SUBBORDINATES THE DEPARTMENT will be computed excluding the SUPERVISOR
85% 25.50%
performance evaluation.

SCORE BASED FROM THE KPI of the Head excluding the

3 20% SCORE OF HEAD
COMPUTATION performance evaluation
INDIVIDUAL KPI 75% 15.00%

USE THE CRITERIA AND SCORE

BASED ON THE EVALUATION. IF IT IS
NOT POSSIBLE TO EVALUATE DUE
KAIZEN will be counted if it is 1
TO LACK OF TIME, A SCORING
4 20% ITIK (KAIZEN) (N+1) implemented, otherwise, it has no
SCHEME AS STATED IN THE
BASED ON THE SUBMITTED REPORT 6.67%
credit 3
MEASUREMENT WILL BE USED.
NUMBER OF SUBMITTED KAIZEN
OVER 3 PER QUARTERMAY BE USED

TOTAL KPI
SCORE
100% TOTAL 53.17%

NOTE:
A. The score which will be added to the department's KPI excludes behavioral evaluation. Behavioral evaluation is 30% and KPI is 70%
B. If there's no ECF submitted within a quarter, the average score for subordinates and the head's score will be equal to 40 each.

RATING ADJECTIVAL EQUIVALENT

100 OUTSTANDING (Consistent Outstanding Performance)
80 - 99 VERY SATISFACTORY (Exceed normal expectations and requirements of the job)
60 - 79 SATISFACTORY (Meets standard performance and requirements of the job)
40 - 59 FAIR (Performance fails below the normal requirements of the job)
39 - BELOW POOR (Performance unacceptable for the position; inadequate/unsatisfactory performance)
 KEY PERFORMANCE INDICATOR
8MDL DEPARTMENT

MONTH

KPI TOTAL % PROCESS MEASUREMENT DESCRIPTION REPORTS Month 1 Month 2 Month 3 TOTAL RQD % TOTAL% ASSESMENT RECOMMENDATION IMPACT

# OF RESIGNED EMPLOYEE WITHIN

THE DEPARTMENT The percentage of resigned employees will be 7
EMPLOYEES TURN OVER 2 3 2
1 20%
RATE
deducted from 100%. This KPI measures the Based on HRSS Report
130 132 19
97.51% 19.50%
TOTAL # OF EMPLOYEE WITHIN THE ability of the leader to retain a subbordinate 281
DEPARTMENT

AUDITOR'S REPORT/MANAGEMENT
REPORT 1. Training evaluation when
TIMELY AND COMPLETE SUBMISSION # OF LATE AND INCOMPLETE necessary
REPORTS This KPI measures the productivity of the heads 7
OF REPORT (e.g.Report being asked 2. Video Reactions 2 3 2
2 20%
by top management or any
in terms of submitting the reports necessary to
(Identify the reports to be submitted 15 11 15
82.93% 16.59%
TOTAL # OF AUDITED run and maintain the business 41
department) REPORTS/NUMBER OF REPORTS TO and the dates when they are supposed
BE SUBMITTED to be submitted by the manager and
cluster heads)

# of resolved
issues/complaints/concerns This KPI will measure how fast is the head in 18 15 19 52
3 20% Resolved issues/complaints/concerns Total number of resolving an issues
system based 30 20 25 75
69.33% 13.87%
issues/complaints/concerns

The KPI score will be used excludes

4 20% KPI OF SUBORDINATES AVERAGE KPI SCORE OF THE STAFF
performance evaluation.
Based on the KPI Report 85% 85% 75% 82% 81.67% 16.33%

Notice to Explain = 10 Scores will be deducted from 100%. The

5 10% BEHAVIOUR Warning = 20 deduction will depend on the severity of the Based on HRSS Report 20 20 20 0.80 80% 8.00%
Suspension = 40 disciplinary action.

TOTAL NUMBER OF
TARDY/ABSENCES PER MONTH The percentage of tardiness/absences will be 4 3 4 11
6 10% ATTENDANCE
deducted from 100%
Based on HRSS/HEADS Report
26 26 26
85.90% 8.59%
TOTAL NUMBER OF WORKING DAYS 78
PER MONTH

1 NOT MANDATORY TRAINING EMPLOYEES MUST PRESENT CERTIFICATE

TRAINING CONDUCTED BY ANY ATTENDED WITHIN 3 MONTHS IS OR PROOF OF ATTENDANCE. TRAINING
Additional 3%
ENTITY BUT NOT MANDATORY EQUIVALENT TO 3 ADDITIONAL OFFICER WILL EVALUATE THE VALIDITY OF
Based on HRSS Report 3.00%
POINTS IN THE KPI THE TRAINING AND ITS PROOF

IF THE EMPLOYEE SUBMITTED A

A DOCUMENT/FORM MUST BE PRESENTED
Additional 5% KAIZEN KAIZEN, HE/SHE WILL
BEFORE IT CAN BE CREDITED.
Based on the evaluation 5.00%
AUTOMATICALLY GET 5 %.
 KEY PERFORMANCE INDICATOR
8MDL DEPARTMENT

MONTH

KPI TOTAL % PROCESS MEASUREMENT DESCRIPTION REPORTS Month 1 Month 2 Month 3 TOTAL RQD % TOTAL% ASSESMENT RECOMMENDATION IMPACT

This performance metric measures the

1 20% Engineering-on-Time Delivery # of Projects Delivered on-Time rate at which the employee meets its Department report/Audit/Eric 6 1 2 4 7 58% 11.67%
Total # of Projects Delivered deliverables on time 3 4 5 12

# of repairs/projects executed with

back job This KPI measures the quality of the 1 2 1 4
2 20% Quality of repair/project Department report/Audit/Eric 6 83% 16.52%
total # of repairs made job assigned to the employee 15 5 3 23

Scores will be deducted from 100%.

Time Adherence to Job Order 1 late submission of JO Finalization =
4 20% This KPI measures the employee's Department report/Audit/Eric 6 10 10 30 0.83 83% 16.67%
Finalization 10
adherence to the schedule

The employee will be audited on the

# OF LATE AND INCOMPLETE spot based on the date of submission OWN REPORT/AUDITOR'S REPORT
REPORTS 1x a week or 4x a month and will check 1. Personnel 1 1 2 4
TIMELY AND COMPLETE SUBMISSION
5 20% na completeness and timeliness of the Monitoring Report 60% 12.00%
OF REPORT TOTAL # OF AUDITED 3 5 2 10
reports. This KPI measures how
REPORTS/NUMBER OF REPORTS TO consistent the manager is in (Reports will be identified)
BE SUBMITTED submitting his report

Notice to Explain = 10 Scores will be deducted from 100%.

6 10% BEHAVIOUR Warning = 20 The deduction will depend on the Based on HRSS Report 20 20 10 0.83 83% 8.33%
Suspension = 40 severity of the disciplinary action.

TOTAL NUMBER OF
1 2 3
TARDY/ABSENCES PER MONTH
The percentage of tardiness/absences 6
7 10% ATTENDANCE Based on HRSS/HEADS Report 92% 9.23%
will be deducted from 100% 78
TOTAL NUMBER OF WORKING DAYS
26 26 26
PER MONTH

EMPLOYEES MUST PRESENT

1 NOT MANDATORY TRAINING
CERTIFICATE OR PROOF OF
TRAINING CONDUCTED BY ANY ATTENDED WITHIN 3 MONTHS IS
Additional 3% ATTENDANCE. TRAINING OFFICER Based on HRSS Report 3.00%
ENTITY BUT NOT MANDATORY EQUIVALENT TO 3 ADDITIONAL
WILL EVALUATE THE VALIDITY OF
POINTS IN THE KPI
THE TRAINING AND ITS PROOF

IF THE EMPLOYEE SUBMITTED A A DOCUMENT/FORM MUST BE

Additional 5% KAIZEN KAIZEN, HE/SHE WILL PRESENTED BEFORE IT CAN BE Based on the evaluation 5.00%
AUTOMATICALLY GET 5 %. CREDITED.
 KEY PERFORMANCE INDICATOR
8MDL DEPARTMENT

MONTH

KPI TOTAL % PROCESS MEASUREMENT DESCRIPTION REPORTS Month 1 Month 2 Month 3 TOTAL RQD % TOTAL% ASSESMENT RECOMMENDATION IMPACT

# of repairs executed based on The KPI measures the adherence of

1 40% Work Order Cycle Time expected schedule the employee to their schedule of Eric 6 or Audit 2 3 6 11 65% 25.88%
total # of repairs made completion 5 4 8 17

# of repairs/projects executed with

back job This KPI measures the quality of the 1 6 3 10
2 40% Quality of repair/project Eric 6 or Audit 63% 25.19%
total # of repairs made job assigned to the employee 8 10 9 27

Notice to Explain = 10 Scores will be deducted from 100%.

3 10% BEHAVIOUR Warning = 20 The deduction will depend on the Based on HRSS Report 20 20 10 0.83 83% 8.33%
Suspension = 40 severity of the disciplinary action.

TOTAL NUMBER OF
TARDY/ABSENCES PER MONTH
The percentage of tardiness/absences 2 3 1 6
4 10% ATTENDANCE Based on HRSS/HEADS Report 92% 18.46%
will be deducted from 100% 26 26 26 78
TOTAL NUMBER OF WORKING DAYS
PER MONTH

EMPLOYEES MUST PRESENT

1 NOT MANDATORY TRAINING
CERTIFICATE OR PROOF OF
TRAINING CONDUCTED BY ANY ATTENDED WITHIN 3 MONTHS IS
Additional 3% ATTENDANCE. TRAINING OFFICER Based on HRSS Report 3.00%
ENTITY BUT NOT MANDATORY EQUIVALENT TO 3 ADDITIONAL
WILL EVALUATE THE VALIDITY OF
POINTS IN THE KPI
THE TRAINING AND ITS PROOF

IF THE EMPLOYEE SUBMITTED A A DOCUMENT/FORM MUST BE

Additional 5% KAIZEN KAIZEN, HE/SHE WILL PRESENTED BEFORE IT CAN BE Based on the evaluation 5.00%
AUTOMATICALLY GET 5 %. CREDITED.
 KEY PERFORMANCE INDICATOR
8MDL DEPARTMENT

MONTH

KPI TOTAL % PROCESS MEASUREMENT DESCRIPTION REPORTS Month 1 Month 2 Month 3 TOTAL RQD % TOTAL% ASSESMENT RECOMMENDATION IMPACT

# of projects executed based on The KPI measures the adherence of

1 20% Work Order Cycle Time expected schedule the employee to their schedule of Eric 6 or Audit 2 3 6 11 65% 12.94%
total # of projects made completion 5 4 8 17

# of repairs/projects executed with

back job This KPI measures the quality of the Audit and feedback from the user of 1 6 3 10
2 20% Quality of project
total # of repairs made job assigned to the employee top management 8 10 9 27
63% 12.59%

The KPI measures the timely

1 late requestion is equivalent to 10%
3 10% Parts requisition/Monitoring
deduction
requisition of parts in order to Eric 6 or Audit 10 10 30 0.83 83% 8.33%
accomplish the job on time.

The maintenance will be audited on the

# OF LATE AND INCOMPLETE spot based on the date of submission
REPORTS 1x a week or 4x a month and will check 5
TIMELY AND COMPLETE SUBMISSION OWN REPORT/AUDITOR'S REPORT 2 1 2
4 15%
OF REPORT
na completeness and timeliness of the
(Reports will be indentified) 19 19 19
91% 13.68%
TOTAL # OF AUDITED reports. This includes the ff. 57
REPORTS/NUMBER OF REPORTS TO 1.
BE SUBMITTED

Ask for the updated reports for

# OF INACCURATE REPORTS The percentage of the wrong/ defective 5
Submission and who is needing the 2 1 2
5 15% ACCURACY OF THE REPORT items acquired will be deducted from
report. This will be audited by 19 19 19
91% 13.68%
TOTAL # REPORTS AUDITED 100% 57
checking 4 reports every month

Notice to Explain = 10 Scores will be deducted from 100%.

6 10% BEHAVIOUR Warning = 20 The deduction will depend on the Based on HRSS Report 85% 85% 75% 82% 82% 16.33%
Suspension = 40 severity of the disciplinary action.

TOTAL NUMBER OF
TARDY/ABSENCES PER MONTH
The percentage of tardiness/absences 2 3 1 6
7 10% ATTENDANCE Based on HRSS/HEADS Report 92% 18.46%
will be deducted from 100% 26 26 26 78
TOTAL NUMBER OF WORKING DAYS
PER MONTH

EMPLOYEES MUST PRESENT

1 NOT MANDATORY TRAINING
CERTIFICATE OR PROOF OF
TRAINING CONDUCTED BY ANY ATTENDED WITHIN 3 MONTHS IS
Additional 3% ATTENDANCE. TRAINING OFFICER Based on HRSS Report 3.00%
ENTITY BUT NOT MANDATORY EQUIVALENT TO 3 ADDITIONAL
WILL EVALUATE THE VALIDITY OF
POINTS IN THE KPI
THE TRAINING AND ITS PROOF

IF THE EMPLOYEE SUBMITTED A A DOCUMENT/FORM MUST BE

Additional 5% KAIZEN KAIZEN, HE/SHE WILL PRESENTED BEFORE IT CAN BE Based on the evaluation 5.00%
AUTOMATICALLY GET 5 %. CREDITED.