2023–2024
Domestic
water services and wastewater charges and IGC
Prices are effective from 1 July 2023. For more information, see clause 3.1 of the customer contract.
Water services and wastewater charges
Water services
Volumetric charges, per 1000 litres: $1.998, including GST
Wastewater
Customers who have water meters:
Fixed charge per meter: $289.00 per year, including GST
Volumetric charge: $3.476 per 1000 litres, including GST
Domestic wastewater volume is calculated at 78.5 per cent* of the incoming water volume, as measured by the
water meter. This assumes that, on average, 78.5 per cent of the water that enters the home goes down the drain via
showers, baths, washing machines, dishwashers, toilets, sinks, etc.
* Apartments, charged at 95 per cent, are among the exceptions.
Customers who do not have a metered water supply but are connected to the wastewater network:
Fixed charge: $888.00 per year, including GST
Infrastructure growth charges (IGC)**
For domestic customers, charges apply per residential unit.
For commercial customers, charges apply per development unit equivalent.
Area Water and wastewater Water only Wastewater only
Excluding GST Including GST Excluding GST Including GST Excluding GST Including GST
Metropolitan1 $16,095.00 $18,509.25 $8,047.00 $9,254.05 $8,047.00 $9,254.05
Beachlands and Maraetai
$10,873.00 $12,503.95 N/A N/A $10,873.00 $12,503.95
(wastewater only)
Helensville and Parakai5 $30,450.00 $35,017.50 $15,225.00 $17,508.75 $15,225.00 $17,508.75
Kawakawa Bay (wastewater
$38,082.00 $43,794.30 N/A N/A $38,082.00 $43,794.30
only)
Northeast sub-regional2 $23,889.00 $27,472.35 $7,644.00 $8,790.60 $16,244.00 $18,680.60
Omaha/Matakana/Point Wells
$10,552.00 $12,134.80 N/A N/A $10,552.00 $12,134.80
(wastewater only)
Owhanake3 (wastewater only) $34,949.00 $40,191.35 N/A N/A $34,949.00 $40,191.35
Southwest sub-regional4 $25,843.00 $29,719.45 $8,011.00 $9,212.65 $17,832.00 $20,506.80
Wellsford $25,602.00 $29,442.30 $11,008.00 $12,659.20 $14,593.00 $16,781.95
Continued over
Infrastructure growth charges (IGC) continued
Where a customer already has a wastewater connection and will not increase demand on the wastewater network, or where a wastewater
connection is unavailable, an application for a water connection will be charged a water-only infrastructure growth charge.
No further connections are available in Bombay, Kingseat, Muriwai and Waiwera.
1
The Metropolitan network area covers customers supplied by Watercare’s contiguous water supply system and/or serviced by any of
Watercare’s wastewater treatment plants at Mãngere, Rosedale, Army Bay or Pukekohe. It includes the Hibiscus Coast, Kumeu, Huapai,
Riverhead, Paerata, Clevedon, Pukekohe and Bucklands.
2
The Northeast sub-regional IGC applies to Warkworth, Snells Beach and Algies Bay (currently serviced by the Warkworth and Snells
Beach wastewater treatment plants). The Northeast sub-regional IGC replaced the Snells Beach IGC from 1 July 2018 and Warkworth
IGC from 1 October 2018.
3
The Owhanake (Waiheke) IGC is payable in the case of existing commercial connections, where that connection first becomes liable
for the IGC (for example, where demand increases) under Watercare’s infrastructure growth charge terms and conditions included
in our customer contract. Connections for new customers are available subject to completion of staged upgrades to the wastewater
treatment plant.
4
The Southwest sub-regional IGC applies to areas of Franklin where the wastewater treatment plant the property connects to is not the
Pukekohe or Mãngere wastewater treatment plant. The Southwest sub-regional IGC replaced the Clarks Beach IGC and Franklin IGC
from 1 July 2018.
5
Helensville and Parakai are areas of low supply and although a price is listed above may not be available at a certain location.
** For more information please visit www.watercare.co.nz and search for ‘Infrastructure Growth Charges’. The IGC terms and conditions
are on page 16 of our customer contract, which can be found by visiting www.watercare.co.nz and searching for ‘Customer Contract’.
Town to tank water supply service charges
Area
Setup cost Annual fixed charge Volumetric charge per kL
Metropolitan1 $3,265.12 $177.34 $4.33
Helensville and Parakai $4,097.13 $177.34 $4.33
Northeast sub-regional2 $3,265.12 $177.34 $4.33
Southwest sub-regional4 $3,265.12 $177.34 $4.33
Wellsford $3,608.42 $177.34 $4.33
Note
Town to tank is subject to availability of supply at each location and adequate supply in a particular geographical location.
Helensville and Parakai are areas of low supply and although a price is listed above may not be available at a certain location.
These are standard fees and additional charges may apply depending on the nature of the site. An example of a non-standard installation
involves (but is not limited to) one or more of the following: a road crossing, traffic management, arborist services, other utility service
providers or hindrance by above-ground structures.
