Bill for GEORGE N MONROY
(NOT FOR PAYMENTS)
PO BOX 3408
FT SMITH AR 72913
6400 0090 NO RP 26 11282012 YYYNNNNN 01 014534 0047
Account Number 501 10
SHIRLEY PHELPS-ROPER PIN 8160
3640 SW CHURCHILL RD Thank you for being a Cox Communications customer. Please see that pay
Payment Charge. TV and Internet payments received after the due date are subject to a $5.00 late
date are subject to a late fee of 2.0% of the current telephone balance.
Service at3640 SW CHURCHILL RD TOPEKA KS 66604-1736 TOPEKA, KS 66604-1736
3 Save Time! Save Money! Take control! Enroll
4 in EasyPay - once you set it you'll never
5 forget it. Your bill is automatically paid each
6 month on the day it's due. Visit
7 www.cox.com/easypayl 23 to sign-up.
8 continued in News from Cox
9 Paperless
10 Go green! Visit www.cox.com and
11 click on View/Pay Bill today to
12 stop your paper bill!
13 Co 26 TOTAL DUE BY Dec 12, 2012
14 nta
27 $225.60
15 ct
16 Us 28 **Auto Payment On Your Due Date - Do
29 Not Send Payment**
17 ww
18 w.c
19 ox.
20 co
21 m
22 888-438-6673
23 ACCOUNT SUMMARY as of
24 Nov 27, 2012
Previous Balance 30 November 27, 2012 bill for SHIRLEY
Payment Received - Nov 1 1 31 PHELPS-ROPER
32 Account Number 501 1021 048313701
New Charges 33 Service at 3640 SW CHURCHILL RD
25
34 TOPEKA, KS 66604-
35 1736
36 **Auto Payment On Your Due Date - Do
37 Not Send Payment**
38
39 TOTAL DUE BY Dec 12, 2012
40
41 COX COMMUNICATIONS
42 PO BOX 248871
43 OKLAHOMA CITY OK 73124-8871
0090 NO RP 26 11282012 YYYNNNNN
Bill for SHIRLEY PHELPS-RO
Account number 501 1021 0
Monthly Services cont.
Cox High Speed Internet Pr
SUMMARY OF CHARGES
Monthly Services $196.95 Cox High Speed Internet Pr
PowerBoost
Usage Charges 6.99
Taxes, Fees, and Surcharges 21.66
Total Internet
NEW CHARGES $225.60
TOTAL MONTHLY SERVIC
44 MONTHLY SERVICES Nov 27 -59 Plus Package
Dec 26
60 Total TV
45 Cox
46 Advanced 61 INTERNET
47 TV
48 Premier
49 Includes: 62 Payment options
50 Faith & Values Pak 63 Online: Visit www.cox.com to
51 Cox TV Starter 64 register for 24-hour online
52 Expanded Service 65 access or make payments to
53 Advanced TV 66 your account. Mail: Detach this
67 coupon and send it with your
54 Movie Pak
68 check or money order. Please
55 Sports & Information Pak 69 include your account number on
56 Variety Pak 70 your check. Make your checks
57 Bonus Pak 71 payable to Cox
58 72
$78.99 Communications.
2 Premium Package
73 Allow 7 days for processing.
74 Phone: Call the number listed
Includes: 75 under the "Contact Us Il
Cinemax
76
HBO
77 On Demand/Pay Per View
2 Premium Discount
Liberal Arts Oct 28
Total On Demand/Pay Per View
HD Advanced Receiver (qty 2)
DVR/HD Advanced Receiver 78 TOTAL USAGE CHARGES
DVR Service
79 TAXES, FEES AND SURCHARGES
80 TV Fees
81 FCC Fees
82 Sales Tax
83 Franchise Fee
Total TV Fees
TOTAL TAXES, FEES AND SURCHARGES
84 TOTAL NEW CHARGES
85
86 Attention Basketball Fans! NBA
87 League Pass regular season package is
88 now available with Cox Advanced TV!
89 Ask how you can receive this package
90 and watch up to 40 out of market
91 regular season NBA games per week!
92 EPIX, HBO & Cinemax Free Previews
93 Coming Soon During the Epix preview
94 (January 4 through January 6),
95 customers with Advanced TV will have
96 free access to these channels. During
97 the HBO & Cinemax preview (January
98 1 1 through January 14),
99
6400 0090 NO RP 26 11282012 YYYNNNNN 01 014534
Bill for SHIRLEY PHELPS-ROPER November 27,
News From Cox cont. Customer Information cont.
customers with Advanced TV will have free access to these For issues regarding closed captioning, please contact Cox channels. customer
service at the number listed at the front of this bill. If your concerns are not addressed, please contact: S.T. Willis, Mgr of
EPIX channel [200], HD channel [2200] and EPIX OnDEMAND Closed Caption ing, Cox Communications, 1400 Lake Hearn Dr NE, (channel 1).
Customers with a www cox cnm/tv username and Atlanta, GA 30319; Phone: 1-888-278-6660, Fax: 404-847-6257, password will have access to
EPIX content on Cox TV Online. Email: closedcaption@cox.com
100 107 list of Cox
101 phone prompts to make a payment using your108bank Authorized
102 account or credit card. 109 Payment
103 In Person: 110 Centers.
104 Visit 111 HBO and Cinemax channels [401, 402, 403, 404,
105 www.cox.c 112 405, 406, 407, Billing Dispute and Resolution
106 om for a
113 146429, returned check fees. For more information on these
408, 409, 410, 41 1, 412, 413, 414, 426, 427,
114 431, 437], HD channels [2401 , 2402, 2407,147
2408] fees and all other charges, please visit
115 andOnDEMAND (channel 1). 148 www.cox.com.
116 These channels may contain NC-17 or R149 rated Payment of your Cox bill confirms your subscription
117 programming. To restrict access to150 this to services and the possession of Cox owned
118 151
programming you can use the Parental Control equipment listed on your bill.
119 feature on your Advanced TV remote. To request
120 that the channel be blocked completely, 152
please Understanding Your Cox Bill
121 153 a
call the number on this bill to speak with Having trouble understanding your Cox bill? Visit
122 Customer Care representative. 154 http://www.cox.com/support for help or contact a
155 customer service representative. Contact
123 GET READY TO PLAY FAVORITES 156 information is listed under the "Contact Us" section
124 157
It's here. ENCORE PLAY. And with it, customers who on the front of this bill.
125 subscribe to the Movie Pak with Encore can watch
126 their favorite movies on a computer or 158 mobile Electronic Fund Transfer (EFT)
159 When you provide a check as payment, you
127 device wherever they go. And the good news, it's
160 authorize Cox to make a one time electronic fund
128 FREE with a subscription to the Cox Movie 161Pak transfer (EFT) from your account, using the
129 featuring ENCORE. Ask your Cox representative162 information from your check, or process your
130 about our special offers on ENCORE 163 today. payment as a traditional check transaction. An EFT
131 Encoreplay.com 164 may debit your account as soon as the same day you
165 make your payment and you will not receive your
132 166 check back from your financial institution.
133 Advance Billing 167 Returned Check Charge
134 Cox Communications bills all customers in advance
168 Payments returned to Cox due to insufficient funds
135 for monthly recurring charges and in arrears
169 forwill incur a non sufficient funds fee (NSF) of up to
136 non-recurring charges such as On Demand/pay-per-
170 $30.00 or the maximum allowed by state law. The
137 171 anyuse of a paper or electronic check for payment is
view and long distance. Credits or charges for
138 service changes made during the month will 172
beyour acknowledgement that if your payment is
173 returned, you expressly authorize your account to
139 reflected in the next bill. 174 be electronically debited for the amount of the
175 payment plus any applicable NSF fees. For more
140 When to Pay Your Bill 176 information regarding this fee, visit www.cox.com
141 Payment in full is due to Cox by the "Due By" date
142 indicated on your statement. If payment177 is not Closed Captioning Issues
143 178due If you have any questions regarding your bill or
received by this date, your bill will become past
144 and may be subject to additional fees such179 as late disagree with any portion of your bill, immediately
145 payment charges, electronic reactivation 180 fees, or contact Cox with your concerns. You must contact
181 us no later than 60 days from the bill's due date via
182 the contact information listed on the front of this
183 bill so that Cox can review your account.
0090 NO RP 26 11282012 YYYNNNNN 01 014534
Page 4 of 4
•oYß@
191 FOR 6 MONTHS*
184 PICK
185 UP
186
187
A GREAT DEAL
192
188 COX DIGITAL
193 SWITCH AND SAVE TODAY
189 TELEPHONE 194 866-961-0576
195 cox.com/phone
190 $999PER MONTH
196 *Offer expires 1/10/13 and is available to existing residential Cox video or Internet customers in Cox service
197 areas. $9.99/month is only available for new subscriptions to any level of Phone service. After promotion
198 period, regular rates apply. See ww.cox.com. **Free install limited to standard pro install on prewired outlets.
199 Prices exclude additional installation/activation fees, long-distance/international calls, directory assistance,
200 usage fees, inside wiring fees, additional jacks, taxes, surcharges and other fees. A credit check and/or deposit
201 may be required. tSavings based on Cox Digital Telephone Premier package compared to similar Verizon, AT&T
202 or Century Link packages as of June, 2012. Offer not combinable with other offers. Premier package required to
203 receive all adveftised features. Cox Advanced IV also required for IV Caller ID. Telephone modem required and
204 will be provided for duration of phone service subscription. Upon disconnection of phone service, modem must
205 be returned within 30 days or a mnthly rental fee or lost equipment charge will apply. Modem uses household
206 electrical power to operate and has backup battery power provided by Cox if electricity is interrupted.
207 Telephone service, including access to e911 sen tice, will not be available during an extended power outage or if
208 the modem is rmved or inoperable. Telephone service provided by an affiliated Cox entity. Other restrictions
209 may apply. 0 2012 Cox Communications, Inc. All rights reserved.
210 SAACFIXJ
