Name: Luis Gerardo Marinero Navarrete Student ID: 2947998
Course: Ingles Avanzado lll Teacher’s name:
Daisy Lissette Rodríguez Olvera
Module: Module 1 Activity: Activity 3
Resources:
1. Watch the following lesson about diplomatic English at work, and pay
attention to the phrases to express a message in a polite, diplomatic way,
and with modal verbs.
Learn English with Let's Talk - Free English Lessons. (2015, September
10th). Business English Lesson - Using Diplomatic English at work (Learn
English) [Video file].
Retrieved from: https://www.youtube.com/watch?v=ruPxnIAjgyg
2. Based on the lesson make a comment about the following topics, using
diplomatic language to either agree or disagree with the situation, according
to your perspective:
Situation Opinion
Children and teenagers should not While it is understandable that parents may have
be allowed to watch TV series that concerns about exposing children and teenagers to
include violence, graphic or verbal, violence in TV series, it's important to approach this
as it represents a bad influence. issue with a balanced perspective. It is essential for
Parents must prohibit strictly. parents to be actively involved in monitoring their
children's media consumption and guiding them
towards age-appropriate content. However, a blanket
prohibition might not be the most effective solution, as it
could limit the development of critical thinking skills
necessary for navigating the complexities of the world.
Engaging in open conversations with children about
media content and helping them understand the
implications of violence may be more constructive in
fostering responsible viewing habits.
A coworker in your office is Approaching a situation where a coworker is misusing
misusing information for personal confidential information requires a delicate balance
purposes (access confidential between addressing the issue and maintaining a
information and reads emails that professional relationship. In this case, it would be
are not directed to him). You advisable to have a private and respectful conversation
decide to talk to him about his with the coworker first. Express concern about the
wrongdoing before telling your observed behavior without immediately accusing or
boss. confronting them. Use diplomatic language to
emphasize the importance of respecting privacy and
confidentiality within the workplace. Encourage open
communication and inquire if there are any concerns or
issues they may be facing that could be contributing to
this behavior. If the issue persists or escalates, then it
may be appropriate to involve a supervisor or manager
to ensure the protection of sensitive information and
uphold the integrity of the workplace.
A student in your classroom is It is crucial to approach the matter with sensitivity and
isolated from the rest and is shy. empathy. Before informing the teacher, attempting to
You talk to the teacher to inform personally engage with the student by initiating casual
and express your concern about conversations and creating a supportive environment is
the situation and do something beneficial. If the concern persists, it is appropriate to
about your classmate. communicate the observations to the teacher,
expressing worries about the student's potential
loneliness and emphasizing the importance of fostering
a positive and inclusive classroom atmosphere. This
collaboration allows for a collective effort to address the
situation and find appropriate solutions, maintaining a
supportive atmosphere in the classroom.
3. Read the following article about rapport and write an analysis based on the
given guidelines:
MindTools. (2019). Building Rapport. Establishing Strong Two-Way
Connections. Retrieved
from https://www.mindtools.com/pages/article/building-rapport.htm
Guidelines:
a. First, make a list of rapport strategies that you are good at.
b. Then, make a list of rapport strategies that you need to improve.
c. In addition, provide an example of using rapport strategies correctly
and incorrectly.
d. Finally, make comments about your insights of the activity.
- Rapport Strategies I Am Good At:
1. Active Listening
2. Empathy
3. Positive Attitude
4. Remembering Names
5. Finding Common Ground
- b. Rapport Strategies I Need to Improve
1. Mirroring and Matching
2. **Creating Shared Experiences
3. **Re-Establishing Rapport
- c. Examples of Using Rapport Strategies
Correctly:
In physics class in the second semester I could notice that a classmate was not
expressing his ideas because he was embarrassed to look stupid, so I used active
listening by nodding my head and asking him more questions so that he would
continue talking and gain more self-confidence.
Incorrectly:
At work there is a colleague who makes inappropriate and somewhat rude
comments, which is why many people don't like him very much.
- d. Insights from the Activity:**
During the development of the activity I was able to realize the importance of
positive relationships and building good relationships since it is the most
fundamental for professional life. The fact of comparing the correct and incorrect
situation of relationship strategies made me realize of it
