A Network 8upport Eng|neer by profess|on, 6|sco 6ert|f|ed (66NA}| Advance d|p|oma |n 6omputer
hardware and Network|ng| Pursu|ng H|crosoft 6ert|f|ed 8ystem Eng|neer - H68E
KARAN RANDHAWA
scorpionkaran@hotmail.com
Mobile: 97150-4957918
Objective
Damage Control Seniour Computer Network Engineer At Dire Challenging Levels For Critical mission
performance in Research, Design, Develop and Troubleshoot Network T-related equipment for a visionary
Organization which gives utmost importance to T as its core business back bone.
ProfessionaI ProfiIe
O Rising System and Network professional with eight years of successful experience.
O Computer literate in multiple Operating systems and software applications with cutting edge knowledge
of technological changes and their business implications.
O Enthusiastic about applying new technologies, enhancing current technical expertise, and applying
transferable skill sets.
O Enthusiastic, knowledge-hungry, self-starter, eager to meet challenges and quickly assimilate newest
and latest technologies, skills, concepts, and ideas.
O Highly analytical team player with aptitude for quickly scrutinizing environments to identify and prioritize
needs/risks and develop solutions.
O Proficient troubleshooter /problem-solver who envisions business and technical perspectives to develop
workable solutions and loves challenges.
O Motivated achiever who guides organizations in applying technology to business settings, provides
added value, and creates project deliverables in a timely manner.
O Proven relationship-builder with exceptional interpersonal, communication, and Presentation skills.
Core Competencies
O Window Server 2003 and client Administration
O LAN/WAN Troubleshooting
O Resolution System Administration/ Network Administration
O Helpdesk Support
O Hardware/Software nstallation and Configuration
/:cationaI Backgro:n/
O Bachelor of Arts, University of Shimla, (HP), ndia, April 2002
IT Certifications
O Cisco Certified Network Professional CCNA)
O Advance diploma in Computer Hardware and Networking from Jetking nfo trainer Chandigarh, June
2000.
O Pursuing Microsoft Certified System Engineer CS
Overseas Training
O Technical Training of POS (POSFLEX) in Taiwan and Malaysia in 2007 Trainer for Technical & Sales Staff
+ Partners
mpIoyment History
Company ProfiIe J:n 2005 to Present
PIX DIGITA SYSTS C, DUBAI
www.pixeI-/igitaI.com
A 10 year old Company managed by highly qualified and experienced Management Pundits as Promoters, and
engaged in Trading & Production of:
O .T. Accessories & Equipment
O Point Of Sale Equipment
O Digital Office Automation Small + Large Format Equipment & ts Solution
O Records Management Solution
O Copy Bureau Services
Network S:pport ngineer - I.T. Division
O nstallation, configuration and administration of Microsoft XP/Windows 2000 in Windows Server 2003
environment.
O mplementing, Managing and Maintaining a Microsoft Windows Server, ncludes configuration of
Domain structure, DHCP, DNS delegation of administration group policy, and user group and computer
account strategies.
O Perform all support and maintenance functions within 24 hours of trouble report.
O nspect equipment at least twice weekly to proactively identify and solve problems.
O Troubleshoot hardware, software, and network problems.
O Coordinate repairs with repair vendors.
O Maintain up-to-date knowledge of hardware and software news; suggest/recommend improvements;
monitor relevant newsgroups and email list.
O Maintain accurate inventory and repair records
O Provide System and Network support to other companies who are under AMC contract.
O Designed and implemented Network for many small to medium size companies.
O Providing technical support to Point of SaIe achines PosifIex
O Participated in training and professional-development opportunities on sales, advertising and customer
relationship management and presentation skills.
Key Contrib:tion
O Successfully installed and commissioned the FRST high-end Point Of Sales engine and its solutions
therein on a Project Level at Merkez, Dubai Media City
O Single-handedly implemented, installed and commissioned 8 high end Point of Sale engines and its
solutions earlier than the given time frame at RetailCorp, (Unit of Nakheel Group), Dubai Outlet Mall.
O Maintained zero level Return / Repeat calls
O Online advisories to Office Automation (independent of .T. Division) Support Engineers for trouble
shooting Network related output devises from time to time.
Company ProfiIe Sep 2004 - Apr 2005
ASTRIN PRINT DIA TD, Chan/igarh, In/ia
www.masterIinein/ia.com
The company manufactures and supplies of smartcards for all the major telecommunication companies in ndia.
System Network A/ministrator
O Maintained and upgraded computer equipment.
O Recovered lost files and repaired damaged disks.
O Accurately documented inventory and repair records.
O Updated T coordinator on all cluster issues, problems and repairs
O Performed installation of PC's
O Supported end users in problems with using desk top applications.
O Resolved application queries and incidents.
O Performed software support such as software updates, configurations, software rebuilds and client
installation.
O Performed desktop application installation and configuration.
O Performed installation, configuration and trouble shooting local and network printers.
Company ProfiIe J:I 2000 -Sep 2004
INFOTCH DATA ANAGNT IITD, :/hiana P:njab In/ia
The varied product line of the company includes PCs, Peripherals, Power conditioning equipments, nternet
Access, Broadband connectivity solutions, Networking & allied products in T Division; Booking & nstallation/
Maintenance of CONNECT wireline and wireless connections, Distribution of GSM mobile phones in Telecom
Division; and Distribution & Direct marketing of RO based water purifiers and Ozone based Air Purification
products in Health Care Products Division.
System /Network ngineer
Part of T team responsible for providing the Technical consultancy, support and maintenance to the clients
under Annual Maintenance Contracts.
Key Contrib:tions:
O Maintained support for existing hardware.
O Performed operating system installation, configuration, and verification and testing.
O Taken parts in sales promotional programs of various brands in HP, InteI, G Y PC, DAX
NTWORKS & ADCO as a technical sales Engineer.
Project Un/ertaken as a Network ngineer
O Undertook the network project of Oxford Hospital Punjab ndia configured the Network of 50 nodes on
Microsoft Windows 2003 Server platform and Windows XP professional client.
O Undertook the network project of Technology Park Punjab Engineer College ndia installed and configured
the Network of 70 nodes on Microsoft Windows 2003 Server platform and Windows XP professional client.
Strengths
O Problem Solving Skills
O T Proficient
O Excellent Communication & nterpersonal skills
O High level of adaptability & can work in almost any environment.
O Dynamic and vibrant personality
PersonaI Information
O Name Gurmukh Singh Randhawa
O Date of birth 10-05-1979
O Nationality ndian
O Language Known English, Hindi
O Marital Status Newly married with no issue
O nterest Passion for new technology updates
O D/L Possessing a clean valid UAE D/L
O Passport No. E6298082
DecIaration
hereby declare that the above furnished information is true to the best of my knowledge and belief.
Date: 18-11-08
PIace: D:bai Signat:re
