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Process Sheet

This document provides a process for IT and maintenance at a company. It describes inputs, activities, and outputs for maintenance procedures. It also includes a context section that identifies risks, opportunities, and actions for issues like preventive IT maintenance and corrective IT maintenance.

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mohamedelshrpeni0
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122 views4 pages

Process Sheet

This document provides a process for IT and maintenance at a company. It describes inputs, activities, and outputs for maintenance procedures. It also includes a context section that identifies risks, opportunities, and actions for issues like preventive IT maintenance and corrective IT maintenance.

Uploaded by

mohamedelshrpeni0
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Fo-TM-02 Issue (1) Rev (0) Date: 1 Mar 2018

Process Sheet AFOFCO

Process Name IT & Maintenance Issue 1


Owner: Revision 0
Prepared by Date 3/1/2018
Reviewed by Date
Approved by Date

Description:
is a systematic process of checking to see whether a QMS or a product / service being developed is meeting Standard requirements / specified
requirements.

Purpose:
Develop and implement steps of preventive IT & Infrastructure in the company.

Objectives:
See objectives list

Change History
Issue Change summary By
2 issue according new 9k version Consultant

Process Approach:
Inputs Activities Outputs Document Used

Repair equipment request


Maintenance Procedure Repaiing and effective Fo-IT-06
close

Preventive activities
on time of
Preventive maintenance Maintenance Procedure Fo-IT-02
implementation
plan
Context of the Process: Action Eval

Priority Level
Occurence

Severity
Interested Nature Action
N Issue Parties (Ext/Int) Risks Opportunities Actions Effectiveness ( Y/N)

• Miss use of data. • Checking storage devices.


• Delay in delivery time • Checking used programs.
1 Preventive IT Maintenance All Departments Int • Reduce computer downtime. • Using antivirus programs.

• All departments • Miss use of data.


2 Corrective IT maintenance • IT Int • Delay in delivery time • Reduce computer downtime. • Repair computers.

Int
• All departments
• Printers & • Miss use of data. • Checking printers.
Printers & photocopiers photocopiers • Delay in delivery time
3 maintenance suppliers. • Reduce failure in printers. • Repair printers.
Ext
• Facility manager.
Occurrence
Risk Limiting Method
1 5%
2 10%
3 20%
4 40%
5 50% and more Priority Level
Severity
Severity 1 2 3
1 Negligible 3 2 1

5
2

Occurance
Low 3 2 2

4
3 Medium 3 2 2

3
4 High 3 3 2

2
5 Business Risk 3 3 3

1
Priority:
1 High
2 Medium
3 Low
sk Limiting Method

y Level Risk
Severity Severity
4 5 1 2 3 4 5
1 1 5 10 15 20 25
5
Occurance

1 1 4 8 12 16 20
4

2 1 3 6 9 12 15
3

2 2 2 4 6 8 10
2

3 3 1 2 3 4 5
1

Priority Level
1 to 5 Low
6 to 12 Medium
13 to 25 High

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