Seller Terms and Conditions
Seller Terms and Conditions
1. Interpretation
1.1. Definitions:
1.1.1. “Agreement” means the agreement to be entered between Party A and Party B,
which includes the Seller Agreement of even date, these Seller Terms and
Conditions and any schedules, annexes, attachments, and documents expressly
incorporated by reference.
1.1.2. “Business Day” means any day, other than Saturday, Sunday, a legal holiday or
any day on which banking institutions are authorised or required by law or other
governmental action to close in Hong Kong.
1.1.3. "Collection Point” means a location which shall be designated by Party A from
time to time, which is within Party B’s country of residence.
1.1.4. “Content” means all text, graphics, logos, icons, photographs, images, moving
visual representational images, or a combination of sounds and such images,
audio, computer programs, and other material featured, displayed or used in or in
relation to Everuts.
1.1.5. “Customer” means a person who engages the service of an Party B via Everuts.
1.1.6. “Days” means calendar days.
1.1.7. "Everuts" means the social e-commerce platform and its associated sites or
applications designed, operated and maintained by Party A (or its affiliated
companies) through Party B can receive Orders from Customer.
1.1.8. “Fee” means in respect of each Fulfilled Order a fixed commission fee payable by
Party B to Party A for the Services.
1.1.9. “First Mile Delivery” means the shipment of Product by Party B to the Collection
Point.
1.1.10. “Fulfilled Orders” means in an Order which has been paid by and the paid Product
has been delivered to Customer and passed the 3-day return period.
1.1.11. “HKD” means the official currency of Hong Kong.
1.1.12. “Hong Kong” means the Hong Kong Special Administrative Region of the People’s
Republic of China.
1.1.13. “Intellectual Property Rights” means any and all of the following items, whether
or not registered, applications for the following items (whether or not registrable)
and the right to apply for the items (where registrable):
(a) trademarks, logos, trade / brand names
(b) design rights, registered designs, and unregistered designs,
(c) copyrights,
(d) domain names and URLs,
(e) rights in respect of confidential information, and
(f) all other intellectual property rights and similar rights in any country of the
world, in which Party B has an ownership interest or legal right of use.
1.1.14. International Delivery” means the shipment of Product from Collection Point to
Party A’s designated locations in Hong Kong.
1.1.15. “Last Mile Delivery” means the shipment of ’s Product from Party A’s designated
location in Hong Kong to the Customer.
1.1.16. “Order” means an order placed by Customer, via Everuts, to Party B for purchase
of Product.
1.1.17. “Parties” mean Party A and Party B, and “Party” shall mean either one of them.
1.1.18. “Payment Cycle Report'' means in respect of a given month, the monthly report
provided by Party A to Party B that sets out certain Order related data, including
number of Fulfilled Orders.
1.1.19. “Product” refers to any item, tangible, or intangible, ordered for purchase via
Order from Customer to Party B.
1.2. Headings are for ease of reference only and shall not affect the interpretation or
construction of these terms and conditions;
1.3. Words imparting the singular shall include the plural and vice versa. Words imparting a
gender shall include every gender and references to persons shall include an
individual, company, corporation, firm, or partnership; and
1.4. References to “include” or “including” or like words or expressions shall mean without
limitation.
3.1. be fully responsible for listing their services onto Everuts, including setting their fees
or the price of the Product where applicable.
3.2. ensure that the Products and all Content published on Everuts in relation to the
Products comply with all applicable legal and regulatory requirements.
3.3. ensure that the Products they purchase on behalf of the Customer are of
merchantable quality, fit for purpose, or fit for human use or consumption. Without
limitation, Party B shall not purchase any Products past the “due by date” or “best
before date”, or marked as “not for sale”, “not for individual sale”, “tester”, “sample” or
with wording to a similar effect on behalf of the Customer;
3.4. perform their obligations, whether under this Agreement with due care, skill and
diligence and in accordance with all applicable laws, rules and regulations, and Party
A’s policies and/or guidelines;
3.5. be fully responsible for the import and export of Product, including obtaining any
necessary import and export licences, certificates of origin or other requisite
documents in respect of the importation and exportation of the Products into the
countries designated by Customers;
3.6. not source or purchase on behalf of Customers any prohibited goods or services as set
out in Schedule 2 (Restricted and Prohibited Items).
3.7. install and use a dedicated electronic system provided by Party A to process Orders;
3.8. provide information and documents (i.e. receipt of the sale of Product, certificate of
authenticity) if the listing price of the Product is above HKD3,500 (or the equivalent of
Party B’s local currency) to Party A in order to prove the authenticity of Products and
regulatory compliance (when applicable). Such documentary evidence shall be
included in the parcel to be shipped to Customer and uploaded to the channel/ portal
as designated by Party A. If the listing price of the Product is equal to or below HKD
3,500 (or the equivalent of Party B’s local currency), if requested by Party A, Party B
shall upload to the channel/ portal such information and documents requested by
Party A to prove the authenticity of Products and regulatory compliance (when
applicable).
3.9. take pictures of the Product(s) and send or upload the same to the channel/ portal as
designated by Party A before shipping the Product(s) to the order collection point,
unless otherwise specified by Party A.
3.10. when Product(s) offered by Party B are required or requested by regulatory authorities
or other competent third parties to be recalled or taken down from posting or listing on
Everuts, take down the Products or any relevant and related Product Content from
Everuts forthwith and follow Party A’s product recall instructions upon Party A’s
immediate notice. For the avoidance of doubt, such product recall instructions apply
only to such Product(s) required by regulatory authorities to be recalled.
3.11. follow Party A’s reasonable product return instructions upon Party A’s immediate
notice, as set out in Schedule 1 (Delivery and Return Policy).
3.12. not publish any contact information or any promotional information on the goods
packaging, place any promotional material (including but not limited to leaflets,
business cards, posters and brochures) and/or do any act that may advertise or
promote (i) Party B’s own website and/or social media platform(s), and/or (ii) any Party
B’s sales or service channels other than Everuts.
3.13. comply with Party A’s product packaging standards and guideline to be determined
and updated by Party A from time to time.
3.14. not procure the making of any comments and/ or review and/or rating for the purpose
of promoting Party B’s Products without genuine intention. Party B shall not
contribute to any false or misleading comments and/or review and/or rating on
Everuts.
3.15. ensure that each Product Party B listed on Everuts is accurately categorised and
contain appropriate Product details, descriptions, category, photographs, or videos.
4. Expenses
4.1. Unless otherwise stated, each Party shall bear its own costs and expenses in carrying
out its obligations under this Agreement.
6. Confidentiality
6.1. Party B undertakes that it shall at all times keep confidential the terms and contents of
this Agreement and any confidential information concerning Party A, except where prior
written approval has been obtained from Party A or where such disclosure is required
by laws.
6.2. Notwithstanding Clause 6.1 above, Party B agrees that Party A may share certain data
collected through Everuts including but not limited to data relating to sales transactions,
user traffic, logistics and warehouse performance publicly and with Party A’s partners
including without limitation with existing and potential business partners, registered
personal shoppers, sellers or suppliers of the goods/services on Everuts, start-up
entrepreneurs and academics.
7. Term
7.1. The of the Agreement is as set out in Part 3 of the Seller Agreement and shall thereafter
be automatically renewed for the same periods unless terminated by either Party with
a minimum 30 days’ written notice before the expiry of the initial term (or renewed term).
8. Termination
8.1. This Agreement may be terminated by Party A on giving immediate written notice to
Party B if (i) Party B is in material breach of the terms of the Agreement, or (ii) Party B
files a petition in bankruptcy, or has filed against it an involuntary petition in
bankruptcy not dismissed within sixty (60) days after filing, or applies for or consent to
the appointment of a receiver, custodian, trustee or liquidator, or makes a general
assignment for the benefits of creditors. Party B agrees and accepts that any breach
of the provisions under Clauses 3, 5.1, 6, 9A and 10 shall constitute a material breach.
9A.1. Party B hereby grants to Party A, its holding company and affiliated companies, a
non-exclusive and royalty-free licence to use Party B’s Content and Intellectual
Property for purpose of the Agreement, including without limitation Product
photographs, videos, and descriptions.
9A.2. All Intellectual Property right of Everuts belongs to Party A. Party B acknowledges
that except as expressly provided in this Agreement it will not acquire any rights in
respect of such rights and goodwill and that they are, and shall remain, vested in
Party A.
10. Indemnification
10.1. Party B shall indemnify Party A, its holding company and affiliated companies and
their respective officers, employees, consultants, agents, and representatives from
any and all claims, demands, liabilities, damage and/or expenses, including but not
limited to legal fees, incurred or sustained by Party A as follows:
10.1.1. in respect of any fines by any governmental or quasi-governmental authorities
onto Party A in connection with the Product sourced or listed or Order accepted
by Party B on Everuts.
10.1.2. in respect of any alleged or actual infringement of any intellectual property
rights, copyright, trademark, design rights or any other rights of any third party;
10.1.3. any loss and/or damage sustained by Party A and/or for which Party A may be
liable as a result of the failure of Party B to perform its obligations to Party A;
10.1.4. in respect of any claims which may be asserted against or suffered by Party A
relating to the use of the Products, including without limitation claims based on
product liability laws.
10.1.5. in respect of any breach by Party B of the warranties, representations, and
obligations under this Agreement; and
10.1.6. in respect of any fraudulent, unlawful and/or suspicious transactions in respect
of the purchase and/or resale of the Products or otherwise relating to or in
connection with the Products (regardless of any negligence, default, conduct or
fault, in whole or in part, by Party A or any indemnified parties).
12. General
12.1. any Party in exercising any right or remedy provided by law under or pursuant to this
Agreement shall impair such right or remedy or operate or be construed as a waiver or
variation of it or preclude its exercise at any subsequent time and no single or partial
exercise of any such right or remedy shall preclude any other or further exercise of it
or the exercise of any other right or remedy.
12.2. If and to the extent that any provision of this Agreement is held to be illegal, void or
unenforceable, such provision shall be given no effect and shall be deemed not to be
included in this Agreement but without invalidating any of the remaining provisions of
this Agreement.
12.3. This Agreement sets forth the entire agreement and understanding of the Parties and
supersedes all prior oral or written agreements, understandings or arrangements
relating to the subject matter of this Agreement. Neither Party shall be entitled to rely
on any agreement, understanding or arrangement that is not expressly set out in this
Agreement.
12.4. This Agreement may be executed in any number of counterparts and by the Parties to
it on separate counterparts, each of which is an original but all of which together
constitute one and the same instrument.
12.5. Party B shall not assign, delegate, sub-contract, mortgage, charge or otherwise
transfer any or all of its rights and obligations under this Agreement without the prior
written agreement of Party A. Party A may, however, assign and transfer all its rights
and obligations under this Agreement to any person to which it transfers all of its
business, provided that the assignee undertakes in writing to the other Party to be
bound by the obligations of the assignor under this Agreement.
12.6. Nothing in this Agreement shall be deemed to constitute a partnership between the
Parties, nor constitute any Party the agent or an employee of the other Party.
12.7. Any notice to be given under this Agreement shall be in writing and shall be sent by
mail, by fax or email to the relevant Party. Notices sent as above shall be deemed to
have been received 4 HK Business Days after the day of posting (in the case of local
mail), or 7 HK Business Days after the date of posting (in the case of air mail), or on the
next HK Business Day after transmission (in the case of fax messages, but only if a
transmission report is generated by the sender’s fax machine recording a message
from the recipient’s fax machine, confirming that the fax was sent to the number
indicated above and confirming that all pages were successfully transmitted), or on
the next working day after sending (in the case of email). The Parties agree that it shall
be effective service of process of any legal action or proceedings arising out of or in
connection with this Agreement by serving the process on a Party upon the address
set out in this Agreement.
12.8. Clauses 6, 9A, 9, 10, 11 and 12 of this Agreement shall survive the termination of this
Agreement.
12.9. Party A’s holding company and affiliated companies, and their respective officers,
employees, consultants, agents and representatives (each a “Party A Third Party”)
may rely on any provision of this Agreement (including without limitation any
indemnity, limitation or exclusion of liability) which expressly confers rights or benefits
on that person. Subject to this, no person who is not party to this Agreement shall
have any right to enforce any term of this Agreement.
12.10. Party A reserves the right to amend these Terms and Conditions at any time at
Everuts’ discretion without prior notice. The amended Seller Terms and Conditions are
effective from the date they are notified to Party B. Party B’s continued use of Party
A’s services and/or placement of the Products on Everuts shall represent Party B’s
unconditional acceptance of the latest version of the Seller Terms and Conditions.
12.11. The Parties agree that the policies, guidelines and operation procedures published by
Party A from time to time on its Site shall form a part of these terms and conditions as
if they are/ were expressly set out herein. In case of conflict or inconsistency, this
Seller Terms and Conditions shall prevail.
12.12. Neither Party will be liable for any losses arising out of the delay or interruption of its
performance of obligations under this Agreement due to any acts of God, acts of civil
or military authorities, civil disturbances, wars, strikes, or other labour disputes, fires,
transportation contingencies, interruptions in telecommunications, utility or any other
occurrences which are beyond such Parties’ reasonable control (each of a “Force
Majeure Event”), provided that Party’s delay will provide the other Party’s notice of any
such delay or interruption as soon as reasonably practicable and will use commercially
reasonable efforts to minimise any delays or interruptions resulting from the Force
Majeure Event and in no event will any failure to pay any monetary sum due under this
Agreement be excused from any Force Majeure Event.
12.13. This Agreement is governed by the laws of Hong Kong. The courts of Hong Kong shall
have exclusive jurisdiction to hear and determine any suit, action, or proceedings, and
to settle any dispute, which may arise out of or in connection with this Agreement.
SCHEDULE 1
D. Insurance
1. In the event that Party B’s Product is lost and/or damaged during the International
Delivery and/or Last Mile Delivery:
a. Party A shall compensate Party B 100% of the Product price.
b. The maximum compensation per Product is HKD100,000 and will be settled in
HKD based on the exchange rate indicated by the Hong Kong Association of
Banks. Party A reserves the right to final determination in respect of the
exchange rate.
2. Clause D1 shall only be applicable if the Product Damage occurs during or arising out
of the International Delivery and/or the Last Mile Delivery, i.e., when the outer
package of the parcel shows significant signs of damage including but not limited to
dents, worn corners, water leakage, missing parts and/ or any other visible damage.
3. In the event that Party B’s Product per se is defective i.e., there is no visible damage
to the package of the parcel, but the Product is reported to be faulty/ defective by a
Customer, Party A accepts no liability or responsibility in relation to such Product
damage. Party A reserves the right of all final decisions related to the Product’s
insurance coverage, delivery, return and refund.
SCHEDULE 2
Party B shall not offer to sell any restricted of prohibited goods/services, including but not
limited to the following:
E. Prohibited Items
1. Animals (including insects and hatching eggs), plants, seeds, fertilisers and soil;
2. Bullion;
3. Counterfeit or pirated goods;
4. Currency;
5. Dangerous goods (refer to Part C below), hazardous or combustible materials including
but not limited to explosives, firearms, corrosive substances, radioactive materials, guns,
restricted knives and ammunition, and prohibited weapons;
6. Gambling and lotteries equipment;
7. Human remains;
8. Irreplaceable items;
9. Obscene, indecent articles and pornography;
10. Raw meat and uncooked seafood;
11. Tobacco products and smoking devices;
12. Any infringing goods / services of whatsoever nature arising from or in relation to any
infringement or alleged infringement of any intellectual property rights;
13. Any used articles and stolen goods;
14. Any item(s), the carriage of which is prohibited by any law, regulationm or state of any
federal, state or local government to or through which the shipment may be carried; and
15. Other products deemed by Everuts as inappropriate or unfit for listing on Everuts.
F. Restricted Items
G. Dangerous Goods
PENALTY CHARGES
Party B agrees to pay Party A (“Everuts”) the Penalty Charges as set out in this Schedule 3
(Penalty Charges) which forms an integral part of the Seller Terms and Conditions.
1. Penalty Charges will be calculated based on the total weight of the waybills completed
within each payment cycle.
2. Weights shall be rounded up to the nearest 0.1kg.
3. Any penalty charges and price of any refunds shall be deducted by Everuts in the
following Payment Report. The penalty charges shall be converted to Party B’s
requested currency.
4. Penalty Charges will not be capped and are based on Penalty Rule below.
5. You are required to indicate and submit the product weight when you make an offer.
When the products arrive Hong Kong, our team will re-weigh the parcel providing us with
an actual weight, and an absolute variance (if there are any differences). If the total
absolute variance of all your completed waybills for a single month is greater than 10% of
the total indicated weights, a penalty will incur. If the total absolute variance for that
month is 5lbs or less, the penalty will be waived.
1 Total absolute variance of all completed waybills for Total absolute variance of all
a single month > 10% of the total submitted weights. completed waybills for a single
month * 35
Example: If the total absolute
Note: If total absolute variance for the month is 5 variance is 8 lbs, you will be
pounds (lbs) or less, the penalty is waived. charged 8 * 35 = HKD280
(equivalent to your requested
currency)
Everuts reserves the right to make changes to this Schedule 3 (Penalty Charges) from time to
time without providing any prior notification. The amended Schedule 3 (Penalty Charges) is
effectives from the date the Seller is notified of the same. Seller’s continued use of Everuts’
services and/or placement of the Products on Everuts shall represent Seller’s unconditional
acceptance of the latest version of Schedule 3 (Penalty Charges). In the event of any disputes,
Everuts reserves the right of final decision.