A

Project report
On
A Comparative Analysis of Current Shares in Public and Private Banks
A Project Submitted to University of Mumbai
in Partial Fulfilment of Semester IV
For the award of
Master of Management Studies
in
Finance
By

Ms. Nandini Sankar Das

Roll. No: 2022008

Under the Guidance of
Prof. Minal Parekh

ROHIDAS PATIL INSTITUTE OF MANAGEMENT STUDIES

(Affiliated to University of Mumbai, Approved by AICTE, New Delhi)

February, 2024
 Shree Shankar Narayan Educational Trust

Rohidas Patil Institute of Management Studies

(Affiliated to University of Mumbai, Approved by AICTE, New Delhi)
Mahavidhyalaya Marg, Navghar Road, Bhayandar East, Thane – 401105.

CERTIFICATE

This is to certify that Mr. / Ms. Nandini Sankar Dasis a bonafide student of our Institute and the
dissertation entitled A Comparative Analysis of Current Shares in Public and Private Banks
submitted by him / her is in partial fulfilment of the semester IV for the Degree of MASTER OF
MANAGEMENT STUDIES IN Finance by the University of Mumbai during the Academic Year

2022-24.

Place: Bhayandar, Thane Dr. Vanita Malik

Date: Director
Rohidas Patil Institute of Management Studies
 GUIDE’S CERTIFICATE

This is to certify that the Dissertation entitled A Comparative Analysis of Current Shares in Public

and Private Banks is a bonafide record of independent research work done by Mr. / Ms. Nandini

Sankar Das, Roll. No. 2022008 under my supervision during Academic year22-23, submitted to the

University of Mumbai in partial fulfilment of Semester IV for the Degree of MASTER OF

MANAGEMENT STUDIES IN Finance.

Place: Bhayandar, Thane. _____________________

Date : Minal Parekh
 DECLARATION

I Mr. /Ms. Nandini Sankar Das hereby declare that the dissertation A Comparative Analysis of

Current Shares in Public and Private Banks submitted to the University of Mumbai in partial

fulfilment of the semester III for the Degree of MASTER OF MANAGEMENT STUDIES IN Finance

is an original work and that the dissertation has not previously formed the basis for the award of any other

degree, Diploma, Associate ship, Fellowship or other title.

Place: Bhayandar, Thane _____________________

Date: Nandini Sankar Das
 EVALUATION OF DISSERTATION

1. Name of the Candidate :

2. Registration / Seat Number :

3. Name / Code of the subject :

4. Title of the Dissertation :

5. Evaluation:

Parameters Maximum Marks

Sr. No.
Marks Awarded
1 Situation analysis and Problem definition 10

2 Literature Review (secondary data) 10

3 Methodology of study 20

4 Data Analysis (Primary and Secondary data) 20

5 Conclusions and recommendations 15

6 Guide’s assessment of project progress 10

7 Viva Voce 15

Total 100

6. Name & Address of the Evaluator:

7. Signature of Evaluator with Date:

8. Signature of the Head of the Institution with seal:

 ACKNOWLEDGEMENT

Apart from my efforts, the success of any project depends largely on the encouragement and guidelines of
many others. I take this opportunity to express my gratitude to the people who have been instrumental in
the successful completion of this project.

I would thank the Management of the Institute for providing valuable resources viz. Library, Computers
with Internet facility which is an essential pre-requisite in the successful completion of the project.

I would like to show my greatest appreciation to Prof. Minal Parekh, I can’t thank enough for his/her
tremendous support and help. I feel motivated and encouraged to execute my project under his/her
mentorship. Without his/her guidance this project would not have materialized.

The support received from all the respondents was vital for the success of the project. I am grateful for
their time and efforts. Last but not least, I wish to thank my parents Sankar Das (Father) and Alka Das
(Mother) for their continuous motivation.
 Index

CHAPTER NO. CHAPTER PAGE NO.

Executive summary 01

Introduction 02-15

1.1 Brief overview of banking Sector 02

1 1.2 Importance of Understanding the Shares of Public and Private Bank 11

1.3 Purpose and scope of the study 13

2 Literature Review 16

3 Objectives of the Study 17

4 Methodology 18

Overview of Public Banks 19-22

5.1 State Bank of India 19

5.2 Bank of In Baroda 23

5.3 Union Bank of India 25

5
5.4 Canara Bank 27

5.5 Punjab National Bank 30

5.1.1 Recent developments or changes of Public Banks 34

Overview of Private Banks 36-48

6.1 HDFC 36

6.1 Axis Bank 40

6 6.1 ICICI 42

6.1 YES Bank 45

6.1.1 Recent developments or changes of Private Banks 47

Comparative Analysis 49-50

7.1 Comparison of Market Share 49

7 7.2 Factors Influencing Market Share 49

 7.3 Analysis of the Current Share of Private Banks 50

Challenges and Opportunities 51-54

8 8.1 Challenges and Opportunities for Public Banks 51

8.1 Challenges and Opportunities for Public Banks 52

9 Conclusion and Recommendations 53

10 Data Analysis 55-54

11 References 60
 EXECUTIVE SUMMARY

Any economy's backbone is its banking system. With the emergence of multinational private sector banks, the
banking diligence is facing fierce conflict and a need to better service quality in order to gain a competitive
advantage over their consumers. Public sector banks are over against tough competition from private sector banks,
and they are under a lot of pressure to keep up with the services offered by multinational banks. While public sector
banks profit from a positive image and a large country network, private sector banks offersuperior services and
amenities. The idea of our investigation was to compare the public and private sectors on public perception,
fundamental installations, client- centric services, and bench strength.

As profitable globalization intensifies competition and creates a climate of constant change, winning and keeping
guests has come all the more important. Currently banks have realized that cost of attracting a new client is much
further than retaining being guests, so banks are emphasizing further upon client satisfaction. These days guests
demand for top quality services and products served with minimal delay time, so guests prefer techno- smart banks
as well bankers. At this background, the main problem moment before the marketable banks, further particularly
the public sector banks in India which were before operating in a sheltered governance after nationalization, is their
long- run survival, tapping quality guests and forging way ahead by retaining their valued guests. The current
exploration paper attempts to make a relative analysis of position of client satisfaction towards services handed by
public and private sector banks.

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 1. Introduction

1.1 Brief overview of banking Sector:

The banking sector stands as a cornerstone of economic stability and growth, playing a pivotal role in facilitating
financial transactions, mobilizing savings, and allocating capital for investments. As a dynamic and integral
component of the financial landscape, it is crucial to delve into various aspects that shape its functioning. One such
critical aspect is the distribution of shares between public and private banks, which reflects not only the financial
health of these institutions but also mirrors broader economic trends.

The world of banking has assumed a new dimension at dawn of the 21st century with the coming of tech banking,
thereby advancing the diligence a stamp of university. Banking can also be classified as retail and commercial
banking. Retail banking that's designed to meet the demand of individual guests and their savings which includes
payment of mileage bills, credit cards, consumer loans and checking bank account. Commercial banking on the
other side caters to the need of commercial guests similar as opening letters, credit, managing cash, bills blinking
etc.

Banks marketing can also be defined as the part of operation exertion which seems to divert the inflow of profit
from banking services to guests Basically, the marketing notion necessitates a knowledge of the client's need to
learn about the request and how it operates. Likewise, the assiduity is distributed in order for banks to more
understand the requirements of their guests. Services like portfolio operation, internet banking, adventure capital
etc.

The services that banks give to their guests are nearly fully concentrated on managing plutocrat or finances for
other individualities. Banks play a pivotal part in our frugality. The introductory duty of banks is to put the
plutocrat in their account holders' accounts to good use by advancing it to individualities in need.

Money is a means of exchange, or a system for valuing goods and services that has been agreed upon. Precious
monuments, beast products, and other precious effects were formerly utilised as a means of exchange, and are still
used in some places moment." Barter" is another name for this system.

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A medium of exchange could be anything with a destined value. Multiple different types of plutocrat are used
currently. Plutocrat is anything or record that's extensively accepted in a specific socio- profitable setting or country
as payment for goods and services and debt prepayment. Plutocrat has four major functions it's a medium of
commerce, a unit of account, a store of value, and, in the history, a standard of laid over payment. Plutocrat can be
defined as any object or secure empirical record that performs certain functions. Plutocrat simply indicates how
important commodity is worth, whether it's a new contrivance or two hours of your trouble. When you have
plutocrat, a bank can operate as your fiscal institution.

The lifeblood of trade, commerce, and assiduity is finance. The banking assiduity now serves as the backbone of
ultramodern enterprise. The fiscal system is pivotal to any country’s development.

The word bank is deduced from either the old Italian word banca or the French word banque, both of which relate
to a bench or a plutocrat exchange table. For the purpose of lending or swapping, European plutocrat lenders or
plutocrat changers used to display (show) coins from colourful countries in large stacks (volume) on benches or
tables.

An ultramodern frugality cannot serve without a bank. A bank, like any other business, is one that is heavily
involved in plutocrat deals. No bone can live without plutocrat currently, and without a bank, safe and secure
plutocrat deals are insolvable. A bank can be set up wherever there's plutocrat. It engages in a variety of
conditioning. A bank performs a variety of pivotal functions for the growth of society and the country. As a result,
no bone can deny the significance of a bank. The bank is regarded to be the heart of the ultramodern frugality.
Marketable banks are fiscal realities that advance plutocrat as well as offer transactional, savings, and plutocrat
request services.

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What is Bank?

According to the exploration, a bank is defined as,

“An establishment that keeps plutocrat in its guardianship and pays it out according to a client’s request."

The Banking Companies Act of 1949 in India defines a banking company as follows:

“One who engages in the banking business, which entails collecting plutocrat from the public for the purpose of
lending or investing it to depositors, repayable on demand or else, and withdraw able by check, draught, or order."

The Indian banking system is an important part of the overall fiscal system. It demonstrates a significant conduit for
gathering small savings from homes and advancing them to businesses.

The Reserve Bank of India (RBI) is the central bank of India and is responsible for all banking enterprises.

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History of Banks –

During the' Swadeshi' movement, there had a significant impact in the fiscal sector. From 1906 through 1911, a
large number of banks were created.

During this time, banks similar as Bank of Baroda, Corporation Bank, Bank of India, Canada Bank, and others were
established. Numerous important political leaders and business princes funded the banks at the time.

In the early times, the three presidential banks, the Bank of Bombay, the Bank of Bengal, and the Bank of Madras,
intermingled to come the Imperial Bank of India. The bank was private until 1955.

The Imperial Bank of India was later taken over by the government. The State Bank of India is presently known
each over the world. As a result, among all the banks that live moment, State Bank of India is the most important.

5|P a ge
Indian Banking System
In India, the banking sector serves as a meeting place for saviours and investors. Since liberalization, the structure
of the Indian banking sector and our country’s fiscal requests has experienced significant changes.

Banks play an important part in amassing public savings and making them available for investment in the
ultramodern period. They also increase capital mobility by generating demand deposits while granting loans and
copping investment means.

As a result, we may infer that the overall goods of the banking system in India have been favorable, performing in a
palm- palm situation for all enterprises and investors.

The history of India's banking sector is important to understand. As a result, we have collected a list of crucial
rudiments about India's banking system's history.

Did you know that India's first bank, the' Bank of Hindustan,' was innovated in 1770? Yes, you read that rightly. In
the time 1770. Calcutta was the position of the bank, which desisted operations in 1832. further than 500 banks
were established during that time period, but only a many of them survived, including the Bank of Bengal(1809),
Bank of Bombay(1840), and Bank of Madras (1843).

Note: The Bank of Calcutta (India's oldest marketable bank) was innovated in 1806. The bank was given a royal
status and renamed the Bank of Bengal after three times.

The three banks mentioned over were created during the British Empire's reign in India. All of these fiscal
institutions were combined into one.

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Reserve Bank of India

The Reserve Bank of India (RBI) is the apex body in the Indian banking sector for all matters connected to the
banking system. It serves as India's "Central Bank" and acts as a banker to all other banks.

Functions: -

1. The Reserve Bank of India (RBI) is the fiscal system's controller and administrator. It establishes the rules
and regulations under which Indian banks and fiscal institutions must serve. The thing is to run the banks
and fiscal system as efficiently as possible while maintaining public trust in the system. It's a success for
RBI when people have faith in the banking system. How does the RBI maintain public trust? By
guaranteeing that depositors' plutocrat is safe with banks and that all banking and fiscal services run easily
and according to the rules.
2. Director of Foreign Exchange in India, all foreign currency inflow must be done as perFEMA (Foreign
Exchange Management Act). It's the RBI who ensures that deals happen as per FEMA. The bigger part of
RBI is in icing that external trade happens in a flawless manner. Whether, the dealer is a resident Indian or a
foreign public, they must be suitable to deal in foreign exchange in an easy and transparent manner.
3. The Reserve Bank of India (RBI) is in charge of printing and issuing new currency notes in India. The RBI
is also in charge of swapping outdated or damaged notes for new bones. In this approach, the RBI can keep
track of how important" excellent quality currency" is demanded in the request at any one time." Cash"
refers to both notes and coins in this environment.
4. Banker to Banks the Reserve Bank of India (RBI) has an account with all Indian banks. This is where they
maintain their statutory reserves and other deposits. As a result, RBI also serves as a banker to the banks.
The RBI is in charge of icing interbank deals. As an exceptional case, the RBI can advance plutocrat to
banks.

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Classification of Banks

PUBLIC SECTOR BANKS: -

Public sector banks are bones in which the government owns further than half of the company. utmost depositors
assume that their plutocrat is safer in public sector banks since they're possessed by the government. As a result, the
maturity of public sector banks has a sizable clientele.

PRIVATE SECTOR BANKS: -

The bank is the public's most trusted fiscal institution. This institution meets all of our fiscal conditions. Anyone
can open a bank account and conduct all of their fiscal deals there. This association assists everyone in saving
plutocrat, doing fiscal deals, and carrying a loan for a variety of fiscal requirements. Still, not all banks are created
equal. A bank can be divided into two groups grounded on its stakeholders. Private sector banks are one of them.
These banks work in a different way. Let's look at how private sector banks operate and the benefits and downsides
that come with them.

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List of Banks Public Sector (PSU) Stocks

Here are the latest stock price details of India's top Banks Public Sector (PSU) stocks.

SCRIP

BANK OF BARODA

BANK OF INDIA

BANK OF MAHARASHTRA

CANARA BANK

CENTRAL BANK

IDBI BANK

INDIAN BANK

INDIAN OVERSEAS BANK

NIFTY 50

PNB

PUNJAB & SIND BANK

S&P BSE BANKEX

S&P BSE SENSEX

SBI

SYNDICATE BANK

UCO BANK

UNION BANK

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List of Banks Private Sector (PVT) Stocks

Here are the latest stock price details of India's top Banks Private Sector (PVT) stocks.

SCRIP

AXIS BANK

BANDHAN BANK

CITY UNION BANK

CSB BANK

DCB BANK

EQUITAS SMALL FINANCE BANK

FEDERAL BANK

HDFC BANK

ICICI BANK

IDBI BANK

IDFC FIRST BANK

J&K BANK

KARNATAKA BANK

KOTAK MAHINDRA BANK

NIFTY 50

RBL BANK

S&P BSE BANKEX

S&P BSE SENSEX

SOUTH IND.BANK

TAMILNAD MERCANTILE BANK

YES BANK

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1.2 Importance of Understanding the Shares of Public and Private Bank

Understanding the shares of public and private banks is consummate in comprehending the nuances of the fiscal
request. The allocation of shares is reflective of investor confidence, request comprehensions, and the overall
performance of these banking realities. Public and private banks frequently differ in their structures, nonsupervisory
surroundings, and functional doctrines, which in turn impact their request shares. Probing these differences
provides precious perceptivity into the factors driving the success or challenges faced by each order of banks.

The shares of both public and private banks are pivotal for colorful stakeholders, including investors, policymakers,
and the general public. Then are some reasons why it's important: -

1. Investment Decisions:
Public Banks: -Shares of public banks are traded on stock exchanges, and understanding their performance
is essential for investors looking to make informed investment opinions. Public bank shares can be bought
and vended, and their value is told by colorful factors similar as fiscal performance, request conditions, and
profitable pointers.

Private Banks: - While private banks' shares aren't traded intimately, understanding their fiscal health and
functional effectiveness is important for investors who may hold shares through private placements or other
investment structures. Private banks may offer shares to a select group of investors, and these investors
need to assess the bank's performance to make informed opinions.

• Individual Investors For retail investors, understanding the shares of public and private banks helps in
making informed investment opinions. The performance of these stocks can be reflective of the overall
health of the banking sector and the frugality.

• Institutional Investors Institutional investors, similar as collective finances and pension finances,
frequently have significant effects in banking stocks. Understanding these shares allows them to manage
their portfolios effectively.

2. Economic Indicators:
• The banking sector is a crucial element of the frugality. The performance of bank shares can be an index
of the overall profitable health. Rising bank stocks may suggest profitable growth, while declining stocks
may indicate profitable challenges.

3. Policy Implications:
• Governments and central banks nearly cover the banking sector. Changes in the shares of public and
private banks can impact financial and financial policy opinions. It helps policymakers assess the
effectiveness of regulations and interventions.

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 4. Risk Assessment:
• Bank shares are frequently considered a mark for assessing systemic threat in the fiscal system.
Monitoring the shares of banks helps controllers and policymakers identify implicit vulnerabilities and take
preventative measures.

5. Financial Stability:
• Understanding the shares of public and private banks is pivotal for maintaining fiscal stability. A well-
performing banking sector is vital for the smooth operation of fiscal requests and the overall frugality.

6. Competitive Landscape:
• Assaying the shares of public and private banks provides perceptivity into the competitive geography of
the banking assiduity. It helps investors and policymakers understand request attention, competition
situations, and the eventuality for invention.

7. Employment and Economic Growth:

• The banking sector plays a significant part in job creation and profitable development. Monitoring bank
shares can give perceptivity into the fiscal health of these institutions, which, in turn, impacts their
capability to contribute to profitable growth.

8. Investor Confidence:
• Bank shares are sensitive to request sentiment. Positive performance can boost investor confidence, while
negative trends may lead to a loss of confidence. Understanding these dynamics is essential for maintaining
a stable fiscal terrain.

A comprehensive understanding of both public and private bank shares is essential for a well- performing fiscal
system, informed investment opinions, and effective profitable policymaking. It provides perceptivity into the
health of the banking sector, the overall frugality, and helps manage pitfalls associated with fiscal investments.

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1.3 Purpose and scope of the study

The purpose of this study is to conduct a comprehensive relative analysis of the current shares of public and private
banks, slipping light on the dynamics that contribute to their request presence. By examining crucial fiscal pointers,
request trends, and nonsupervisory influences, this exploration aims to unravel the unique strengths, sins, openings,
and pitfalls faced by both public and private banks.

The compass of the study encompasses a named group of public and private banks, allowing for a focused analysis
while icing applicability to the broader banking sector. Through this disquisition, we seek to contribute precious
perceptivity that can inform stakeholders, policymakers, and investors about the current state and implicit unborn
circles of public and private banks in the request.

In substance, this relative analysis seeks not only to interpret the present conditions but also to give a foundation
for understanding the evolving geography of the banking sector, with the ultimate thing of fostering informed
decision- making and contributing to the overall fiscal stability of the frugality.

A relative analysis of current shares in public and private banks involves examining and understanding the
differences, parallels, and performance pointers of shares in these two types of banks. Such a study aims to give
precious perceptivity into the fiscal, functional, and request aspects of public and private banks. Then are the
purpose and scope outlined: -

Purpose: -

1. Financial Performance Assessment

Estimate and compare the fiscal performance of public and private banks by assaying crucial fiscal pointers
similar as profit, profitability, asset quality, and liquidity. This helps investors and stakeholders gauge the
fiscal health of banks and make informed opinions.

2. Market Perception and Investor Confidence

Probe how the request perceives public and private bank shares. Assess the position of investor confidence and
identify factors impacting request sentiments. This information is pivotal for investors seeking to understand
the threat and return associated with investing in these shares.

3. Threat Analysis
Conduct a relative threat analysis of public and private bank shares, considering factors similar as credit threat,
request threat, and functional threat. Understanding the threat profile of each type of bank helps investors in
making threat- acclimated investment opinions.

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4. Corporate Governance and Regulatory Compliance

Examine the commercial governance practices and nonsupervisory compliance of both public and private
banks. This includes assaying governance structures, translucency, and adherence to banking regulations.
Investors are frequently concerned about the governance frame, and this analysis provides perceptivity into
the ethical conduct of banks.

5. Impact of Economic Conditions

Explore how public and private banks respond to profitable conditions, including profitable downturns or
upswings. Estimate the adaptability and rigidity of both types of banks to changing profitable surroundings and
assess their capability to navigate through gruelling ages.

6. Policy Counteraccusations
Understand the impact of government programs on public banks and how these programs impact their share
performance. Examine how public bank shares respond to changes in interest rates, nonsupervisory measures,
and other profitable programs.

Scope: -

1. Financial Ratios and Performance Metrics

Analyse monetary rates similar as Return on Equity( ROE), Return on means( ROA), and Net Interest
periphery( NIM) to compare the fiscal performance of public and private banks.

2. Stock Price Trends and Volatility

Study literal stock price trends, volatility, and trading volumes to identify patterns and oscillations in
public and private bank shares. Assess the impact of request dynamics on share prices.

3. Dividend Policy and Shareholder Returns

Estimate the tip programs of public and private banks and dissect shareholder returns. Understanding how
banks award their shareholders through tips provides perceptivity into the income eventuality of holding
their shares.

4. Market Capitalization and Size

Compare the request capitalization and size of public and private banks. Assess whether larger or lower
banks parade specific trends in share performance and if size has any correlation with fiscal stability.

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 5. Regulatory Environment and Compliance
Examine the nonsupervisory terrain governing both types of banks and assess their compliance with
banking regulations. Probe how nonsupervisory changes impact share prices and overall request
sentiment.

6. Macro-economic Factors
Consider macro-economic factors similar as interest rates, affectation, and GDP growth to understand
their influence on public and private bank shares. Estimate how these factors contribute to the overall
profitable terrain and affect the performance of bank shares.

7. Long- Term vs. Short- Term Performance

Separate between the long- term and short- term performance of public and private bank shares. Assess
whether certain factors contribute more significantly to the short- term volatility or long- term stability of
these shares.

By addressing these purposes and considering this compass, a relative analysis of current shares in public and
private banks provides a comprehensive view of the banking sector's dynamics, abetting investors, policymakers,
and stakeholders in making well- informed opinions.

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 2. Literature Review

This chapter presents a broad review of existing literature and research completed in the various aspects of banking.

Shoban Dinesh, Nithin R Rao, S P Anusha and Samhitha R ( 2021) have examined the exploration on
Prediction of Trends in Stock Market using Moving pars and Machine literacy. The experimenters have aimed to
concentrate on prostrating the disadvantage of the moving average strategy by using of machine literacy fashion.
The tools used were Moving pars, Confusion Matrix, Accuracy, Precision, Recall, F1 Score and Retrogression. The
study identifies the quiescence of moving pars as a disadvantage and proposes an algorithm to overcome the debit.

Ajinkya Rajkar, Aayush Kumaria, Aniket Raut and Nilima Kulkarni( 2021) have examined the exploration on
Stock Market Price Prediction and Analysis. The experimenters have aimed to concentrate on soothsaying request
trends by covering stock movement patterns. The tools used for the analysis are Abecedarian Analysis similar as P/
E rates and Specialized Analysis similar as RSI, Bollinger Brands, Moving pars, etc. The study concludes with
prognosticated ending prices for T 1 day, with a minimum difference between the prognosticated day change and
factual change.

B. Kishori andK. Divya( 2020) have examined the exploration on A Study on Technical Analysis for named
Companies of BSE. The ideal of the study was to study and understand the literal data regarding price of shares of
named companies of BSE SENSEX. The tools and ways of the study were Candlestick Chart, Moving Average,
Moving Average Confluence Divergence( MACD) and Relative Strength indicator( RSI). The study set up that
Specialized analysis helps to prognosticate unborn share price of a named companies and also read a trading
occasion for the shares of a named companies by which we make a perfect investment decision in the stock request.

Mohammad Noor, Md. Shabbir and Kavita( 2020) have examined the exploration on Stock Market Response
during COVID- 19 Lockdown Period in India. The experimenters have aimed to concentrate on understanding the
stock request response during the COVID- 19 lockdown period in India. The experimenters took a sample of 31
companies at arbitrary from Bombay Stock Exchange, and the time period was March- April 2020. In the
exploration study, the request model event study methodology has been employed to measure the goods of COVID-
19. The study finds the substantiation of a positive abnormal return around the present lockdown period and
confirms that the lockdown has a positive impact on the stock request performance until the situation improves in
the Indian environment.

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 3. Objectives of the Study

The objects of a study on a relative analysis of current shares in public and private banks would generally revolve
around gaining a deeper understanding of the dynamics impacting the share performance in each sector. Then are
some specific objects that the study might aim to achieve: -

1. To Analyze Financial Performance

2. To Examine Market Dynamics & Positioning

3. To Evaluate Risk Management Practices

4. To Compare Current Shares and Market Trends

5. To Identify Factors Influencing Share Prices

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 4. Methodology
The methodology and design adopted for the study is as follows:
Area of Study
The study has been conducted in Chandigarh megacity having a population of further than nine lacs. Chandigarh is
known as one of the stylish trials in civic planning and ultramodern armature in the twentieth century in India.

Period of the Study

The present exploration study is related to “ client Satisfaction A relative study of Public and Private Sector Banks
in India ”. The check lasted for about six months.

Data Collection
This study is grounded on questionnaire styles. Primary data were collected from men and women repliers
living in Chandigarh megacity. People from all walks of life were communicated. The total number of repliers was
160. The experimenters have covered guests from six banks, three each from public sector and private sector.
Under Public sector banks State Bank of India, Punjab National Bank and Oriental Bank of Commerce were
named and ICICI, HDFC and Axis Bank were named among Private Sector Banks.

Sampling
A sample of 60 responses has been named using accessible slice system. The data has been interpreted
Satisfactorily whenever and wherever demanded.

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 5. Overview of Public Banks

Public banks are fiscal institutions that are established and operated by the government. They play a vital part in
the frugality by furnishing fiscal services and supporting structure development and social weal programs.

Public banks are generally concentrated on serving the public interest rather than generating gains for
shareholders. When examining public banks, it's important to consider their unique position and the impact of their
shares on the overall request. Public banks can have a significant influence on the fiscal sector, and their
performance can offer precious perceptivity into the health of the broader frugality.

For illustration, a decline in public bank shares could indicate a weakening frugality, while an increase in shares
could gesture growth and stability.

Overall there are many public banks in India. Here are some overviews of public banks as below: -

5.1 State Bank of India

State Bank of India (SBI) is the largest and oldest public sector bank in India. With a rich history and expansive
network, SBI has played a vital part in shaping the country's banking sector. Established in 1806 as the Bank of
Calcutta, it was latterly renamed as the Bank of Bengal. Over the times, it has evolved through colourful
combinations and accessions to come the mammoth that it's moment. With a strong focus on invention and client
service, SBI has come synonymous with trust and trust ability in the Indian banking assiduity.

SBI has a fascinating history that dates back to the early 19th century. It began as three separate banks, which were
subsequently intermingled to form the Imperial Bank of India. In 1955, the Imperial Bank was nationalized and
rebranded as the State Bank of India. This marked a significant turning point, leading to SBI's expansion as a state-
possessed marketable bank. The institution's heritage is intertwined with India's profitable elaboration, making it a
foundation of the nation's fiscal geography.

Throughout its history, SBI has navigated colourful profitable cycles, conforming its operations to meet the
changing requirements of a growing nation. From its origins under British social rule to its ultramodern- day
presence as an inventor in digital banking, SBI's trip is replete with multitudinous mileposts and accomplishments.

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Key Services and Products Offered by State Bank of India

SBI provides a wide array of financial products and services catering to the diverse needs of its customer base.
These offerings include personal banking, wealth management, corporate banking, and agricultural finance.
Additionally, the bank has a robust digital platform, offering internet banking, mobile banking, and a variety of
digital wallets and payment solutions. Furthermore, SBI is known for its strong loan portfolio, encompassing home
loans, car loans, and education loans, making it a comprehensive financial partner for its customers.

Personal Banking Corporate Banking Digital Banking

Range of savings and deposit Extensive suite of financial State-of-the-art digital solutions,
accounts, personal loans, and products tailored to the needs of including online banking and
wealth management services. corporate clients, including mobile applications for seamless
working capital loans and trade transactions.
finance.

Employees

SBI is one of the largest employers in the world with 245,652 workers as of 31 March 2021. Out of the total
manpower, the representation of women workers is nearly 26. The chance of Officers, Associates, and Subordinate
staff was 44.28, 41.03, and14.69 independently on the same date. Each hand contributed a net profit of ₹
828,350(US$ 10,000) during FY 2020 – 21.

20 | P a g e
Customer Base and Market Share of State Bank of India

As the largest bank in India, SBI boasts an extensive customer base, comprising retail, corporate, and
institutional clients. Its widespread market penetration has solidified its position as a market leader,
capturing a significant share of the nation's banking industry. This wide-ranging customer base attests to
SBI's appeal and credibility as a trusted financial institution among diverse segments of the population.

Customer Engagement

Deep connections and long-standing relationships with millions of customers across India.

Market Dominance

Strong market presence and a substantial share of the Indian banking sector.

21 | P a g e
Listing and share holding
As on 31 March 2017, Government of India held around 61.23% equity shares in SBI. The Life Insurance
Corporation of India, itself state-owned, is the largest non-promoter shareholder in the company with 8.82%
shareholding.

Shareholders Shareholding

Promoters: Government
56.92%
of India

FIIs/GDRs/OCBs/NRIs 10.94%

Banks & Insurance

10.63%
Companies

Mutual Funds & UTI 13.72%

Others 07.79%

Total 100.0%

The equity shares of SBI are listed on the Bombay Stock Exchange, where it is a constituent of the BSE
SENSEX index, and the India, where it is a constituent of the CNX Nifty. Its Global Depository Receipts (GDRs)
are listed on the London Stock Exchange.

22 | P a g e
 5.2 Bank of Baroda

Bank of Baroda (BOB or BoB) is an Indian public sector bank headquartered in Vadodara, Gujarat. It's the second
largest public sector bank in India after State Bank of India, with 153 million guests, a total business of US$ 218
billion, and a global presence of 100 overseas services. Grounded on 2023 data, it's ranked 586 on the Forbes
Global 2000 list.
The Maharaja of Baroda, Sayajirao Gaekwad III, innovated the bank on 20 July 1908 in the kingly state of Baroda,
in Gujarat. The Government of India nationalized the Bank of Baroda, along with 13 other major marketable banks
of India, on 19 July 1969 and the bank was designated as a profit- making public sector undertaking (PSU).

Listing and share holding

The shareholding structure of the bank as of 30 September 2021 is as follows:

Shareholders Shareholding %

Government of India 63.97%

Mutual Funds 8.75%

Insurance Companies 5.75%

Foreign Holding 7.82%

Indian Public 13.24%

Bodies Corporates 1.01%

Others 1.30%

23 | P a g e
Subsidiaries

Domestic subsidiaries

1. BOB Capital Markets Ltd.

2. Nainital Bank Ltd.
3. India First Life Insurance Company Ltd.
4. Baroda BNP Paribas Asset Management India Private Ltd.
5. Baroda BNP Paribas Trustee India Private Ltd.
6. Baroda Sun Technologies Ltd.

Joint ventures

1. India Infradebt Ltd.

2. India International Bank Malaysia Berhad

Regional Rural Banks

1. Baroda Uttar Pradesh Gramin Bank

2. Baroda Rajasthan Gramin Bank
3. Baroda Gujarat Gramin Bank

Overseas subsidiaries
1. Bank of Baroda Botswana Ltd.
2. Bank of Baroda (Kenya) Ltd.
3. Bank of Baroda (Uganda) Ltd.
4. Bank of Baroda (Guyana) Inc.
5. Bank of Baroda (New Zealand) Ltd.
6. Bank of Baroda (Tanzania) Ltd.

24 | P a g e
5.3 Union Bank of India

Union Bank of India generally appertained to as Union Bank or UBI, is an Indian public sector bank
headquartered in Mumbai. It has 120 million guests and a total business ofUS$ 106 billion.( 7) After the
incorporating with Corporation Bank and Andhra Bank, which came into effect on 1 April 2020, the merged
reality came one of the largest PSU banks in terms of branch network with around 8700 branches. Four of these
are located overseas in Hong Kong, Dubai, Antwerp, and Sydney. UBI also has representative services at
Shanghai, Beijing and Abu Dhabi. UBI operates in the United Kingdom through its wholly possessed
attachment, Union Bank of India (UK). The bank has a network of 8700 domestic branches, 11100 ATMs,
15300 Business pressman Points serving over 120 million guests with 75000 workers.

Formerly The Union Bank of India Ltd. (1919–1969)

Type Public

Traded as  BSE: 532477

 NSE: UNIONBANK

ISIN INE692A01016

Industry  Banking
 Financial services

Founded 11 November 1919; 104 years ago in Mumbai

Founder Seth Sitaram Poddar

Headquarters Union Bank Bhavan, 239, Vidhan Bhavan Marg, Nariman

Point, Mumbai, Maharashtra, India

Number of 8,500 branches 12,800 ATMs (March 2021)

locations

Key people  Srinivasan Varadarajan(Non-Exe Chairman)A. Manimekhalai

(MD & CEO)

Services Consumer banking, corporate banking, finance and

insurance, investment banking, mortgage loans, private
banking, wealth management

Revenue ₹97,078.50 crore (US$12 billion) (FY23)

Operating ₹25,250.20 crore (US$3.2 billion) (FY23)

income

25 | P a g e
 Net income ₹8,511.70 crore (US$1.1 billion) (FY23)

Total assets ₹1,288,357.10 crore (US$160 billion) (FY23)

Total equity ₹78,803.50 crore (US$9.9 billion) (FY23)

Owner Government of India (83.49) %

Number of 75,500 (FY23)

employees

Capital ratio 12.56% (March 2021)

Subsidiaries

1. Union Bank of India (UK) Limited

2. Union Asset Management Co. Private Limited
3. Union Trustee Co. Pvt. Limited
4. Star Union Dai-ichi Life Insurance Co. Limited
5. Chaitanya Godavari Grameen Bank
6. Corpbank Securities ltd.
7. UBI Services Ltd

26 | P a g e
 5.4 Canara Bank

Canara Bank is an Indian public sector bank grounded in Bangalore, India. Established in 1906 at Mangalore by
Ammembal Subba Rao Pai. The Bank was nationalized in 1969. Canara bank has services in London, Dubai and
New York.

Canara Bank's first acquisition took place in 1961 when it acquired Bank of Kerala. This had been innovated in
September 1944 and at the time of its acquisition on 20 May 1961 had three branches. The alternate bank that
Canara Bank acquired was Seasia Midland Bank (Alleppey), which had been established on 26 July 1930 and had
seven branches at the time of its takeover.

In 1958, the Reserve Bank of India had ordered Canara Bank to acquireG. Raghumathmul Bank, in Hyderabad.
This bank had been established in 1870, and had converted to a limited company in 1925. At the time of the
accession. Raghumathmul Bank had five branches. The junction took effect in 1961.latterly in 1961, Canara Bank
acquired Trivandrum Permanent Bank. This had been innovated on 7 February 1899 and had 14 branches at the
time of the junction.)

Canara Bank acquired four banks in 1963 the Sree Poornathrayeesa Vilasam Bank, Thrippunithura, Arnad Bank,
Tiruchirapalli, Cochin Commercial Bank, Cochin, and Pandyan Bank, Madurai. Sree Poornathrayeesa Vilasam
Bank had been established on 21 February 1923 and at the time of its accession it had 14 branches. Arnad Bank had
been established on 23 December 1942 and at the time of its accession had only one branch. Cochin Commercial
Bank had been established on 3 January 1936, and at the time of its accession had 13 branches.( 7)

The government of India nationalised Canara Bank, along with 13 other major marketable banks of India, on 19
July 1969. Karkala Pulkeri Janardhan Prabhu( KPJ Prabhu) served as president of the Bank post nationalisation of
the Canara bank in 1969 by Government ofIndia.In 1976, Canara Bank inaugurated its 1000th branch. In 1985,
Canara Bank acquired Lakshmi Commercial Bank in a deliverance.

In 1996, Canara Bank came the first Indian Bank to get ISO instrument for" Total Branch Banking" for its
Seshadripuram branch in Bangalore. Canara Bank has now stopped concluding for ISO instrument of branches.

27 | P a g e
Type Public

Traded as BSE: 532483

NSE: CANBK

 Banking Financial services

Industry

Founded 1906; 118 years ago

Headquarters Bengaluru, India

Number of 9,518 Branches | 13,423+ ATMs (2023)

locations

Key people  Vijay Srirangan(Non-Exe Chairman)

K Satyanarayana Raju(MD & CEO)

Products  Asset management

 Commercial banking
 Credit cards
 Investment banking
 Mortgages
 Pensions
 Private banking
 Retail banking

Revenue ₹111,209.76 crore (US$14 billion) (2023)

Operating ₹27,974.28 crore (US$3.5 billion) (2023)

income

Net income ₹10,807.80 crore (US$1.4 billion) (2023)

Total assets ₹1,381,029.56 crore (US$170 billion) (2023)

Owner Government of India (62.93%)[1]

Number of 86,919 (March 2022)

employees

Capital ratio 13.36%

28 | P a g e
Shareholdings
As of December 2022, the promoter holding at the bank is 62.93%, the institutional holding is 25.37%, and the
public holding is 11.69%.

Subsidiaries

1. Canfin Homes Limited (CFHL), with a network of 110 branches and 28 satellite offices throughout India
2. Canbank Factors Limited
3. Canbank Venture Capital Fund Limited
4. Canbank Computer Services Limited
5. Canara Bank Securities Limited
6. Canara Robeco Asset Management Company Limited
7. Canbank Financial Services Limited
8. Canara HSBC Life Insurance Company Limited

29 | P a g e
 5.5 Punjab National Bank

Punjab National Bank (shortened as PNB) is an Indian public sector bank grounded in New Delhi. It was innovated
in May 1894 and is the third- largest public sector bank in India in terms of its business volumes, with over 180
million guests, 12,248 branches, and 13,000 ATMs.

PNB has a banking attachment in the UK (PNB International Bank, with seven branches in the UK), as well as
branches in Hong Kong, Kowloon, Dubai, and Kabul. It has representative services in Almaty ( Kazakhstan), Dubai
(United Arab Emirates), Shanghai( China), Oslo( Norway), and Sydney( Australia). In Bhutan, it owns 51 of Druk
PNB Bank, which has five branches. In Nepal, PNB owns 20 of Everest Bank, which has 122 branches. PNB also
owns41.64 of JSC (SB) PNB Bank in Kazakhstan, which has four branches.

Type Public

Traded as BSE: 532461

NSE: PNB

Industry Banking, Financial services

Founded 19 May 1894; 129 years ago

 Dyal Singh Majithia Lala Lajpat Rai

Founder

Headquarters Dwarka, Delhi, India

Number of 12,609 Domestic Branches 12,898+ ATMs

locations

Key people  K G Ananthakrishnan (Non-Exe Chairman)

 Atul Kumar Goel (MD & CEO)
Products Credit cards, consumer banking, corporate banking, finance and
insurance, investment banking, mortgage loans, private
banking, private equity, wealth management

Revenue ₹99,084.88 crore (US$12 billion) (2023)

Operating ₹22,932.21 crore (US$2.9 billion) (2023)

income

Net income ₹3,348.50 crore (US$420 million) (2023)

Total assets ₹1,493,648.94 crore (US$190 billion) (2023)

30 | P a g e
 Total equity ₹102,880.50 crore (US$13 billion) (2023)

Owner Government of India

Number of 103,144 (2022)

employees

Subsidiaries PNB MetLife India Insurance Company

PNB Housing Finance Limited

Capital ratio 14.14% (2020)

Mergers and Amalgamation

Acquisition date Company Location

1951 Bharat Bank Ltd. New Delhi, India

1961 Universal Bank of India Dalmianagar, Bihar, India

1962 Indo-Commercial Bank India

1986 Hindustan Commercial Bank India

1993 New Bank of India New Delhi, India

2003 Nedungadi Bank Kozhikode, Kerala, India

 Oriental Bank of Commerce  Gurgaon (Head Office)

2020
 United Bank of India  Kolkata (Head Office)

31 | P a g e
Listing and share holding
PNB's equity shares are listed on Bombay Stock Exchange and the National Stock Exchange of India. It's a
element of the CNX Nifty at the NSE. As of 31 December 2019, the shareholding structure of the bank is as
follows.

Shareholders Shareholding

Promoter Group (Government of India) 83.2%

FIs / Banks / Insurance 5.6%

Resident Individual 5.7%

Mutual Funds 2.3%

Foreign Institutional Investors (FIIs) 2.2%

Others 1.1%

Total 100.0%

Subsidiaries

1. PNB Housing Finance Limited (32.52%)

2. PNB MetLife India Insurance Company (32%)
3. Canara HSBC OBC Life Insurance Co. Ltd (23%)
4. India SME Asset Reconstruction Co. Ltd. (20.90%)
5. PNB Cards and Services Ltd (100%)
6. PNB Insurance Broking Services Ltd (non functional under winding up)
7. PNB Investment Services Ltd (100%)
8. PNB Gilts Ltd (74.07%)
9. PNB International Ltd UK (100%)
10. Druk PNB Bank Ltd Bhutan (51%)
11. JSC Tengri Bank Kazakhstan (41.64%)
12. Everest Bank Ltd Nepal (20.03%)
13. Sarva Haryana Gramin Bank (35%)
14. Himachal Gramin Bank (35%)

32 | P a g e
 15. Punjab Gramin Bank (35%)
16. Prathma UP Gramin Bank (35%)
17. Dakshin Bihar Gramin Bank (35%)
18. Bangiya Gramin Vikash Bank(35%)
19. Assam Gramin Vikas Bank (35%)
20. Tripura Gramin Bank (35%)
21. Manipur Rural Bank (35%)

Employees

As on 31 March 2019, the bank had 70,810 workers. As of 31 March 2019, it also had 1,722 workers with
disabilities on the same date (2.43). The average age of bank workers on the same date was 39years.The bank
reported the business of ₹11.65 crore (US$1.5 million) per hand and net profit of ₹8.06 lakh (US$ 10,000) per hand
during the FY 2012 – 13. The company incurred ₹ 5,751 crore (US$ 720 million) towards hand benefit charges
during the same fiscal time.

33 | P a g e
5.1.1 Recent developments or changes of Public Banks
As of my last knowledge update in January 2022, I may not have the most recent information on developments or
changes in public banks. Still, I can give you with some general trends and considerations that were applicable up
to that time. For the rearmost and most accurate information, please check recent fiscal news, sanctioned reports,
and updates from specific public banks or fiscal authorities.

Then are some general trends and considerations that were applicable up to my last update: -

1. Digital Transformation

• Public banks have been decreasingly espousing digital technologies to enhance their effectiveness, ameliorate
client experience, and stay competitive in the fleetly evolving fiscal geography.

2. Government enterprise and Reforms

• Governments might apply policy changes or reforms affecting public banks to ameliorate governance,
responsibility, and fiscal stability.

3. Sustainability and ESG enterprise

• Public banks have shown an increased focus on environmental, social, and governance( ESG) considerations,
aligning their operations with sustainable practices and supporting systems with positive social and environmental
impacts.

4. Response to Economic Conditions

• Public banks may acclimate their strategies in response to profitable conditions, similar as changes in interest
rates, affectation, and overall profitable stability.

5. Collaboration and Partnerships

• Public banks might engage in collaborations or hookups with private realities, fintech enterprises, or other fiscal
institutions to work technological advancements and expand service immolations.

6. COVID- 19 Pandemic Response

• Public banks encyclopaedically have been conforming to the challenges posed by the COVID- 19 epidemic,
including changes in client geste, increased focus on digital banking, and measures to support profitable recovery.

7. Regulatory Changes

• Changes in banking regulations or fiscal programs at the public or transnational position can have a significant
impact on the operations and strategies of public banks.

34 | P a g e
8. Financial Inclusion enterprise

• Numerous public banks have been involved in enterprise to promote fiscal addition, icing that a broader member
of the population has access to banking services.

9. Policy Changes and Regulations

• Governments and nonsupervisory authorities may introduce new programs or nonsupervisory changes that could
impact the operations and strategies of public banks. This could include changes related to capital conditions,
threat operation, or fiscal reporting.

10. Partnerships and Collaborations

• Public banks may engage in partnerships or collaborations with private realities, fintech enterprises, or other
fiscal institutions to enhance their services and stay competitive.

35 | P a g e
 6. Overview of Private Banks

Private banks play a vital part in the fiscal sector, offering technical services to high- net- worth individualities and
businesses. They're fiscal institutions that feed to the unique requirements of their guests, furnishing substantiated
banking and wealth operation services.

Private banks separate themselves from traditional marketable banks by offering acclimatized results and a
advanced position of service. They give comprehensive fiscal planning, investment operation, estate planning, and
other wealth operation services to their rich guests.

These banks prioritize confidentiality and discretion, icing the sequestration and security of their guests' fiscal
affairs. They establish long- term connections with their guests and frequently give a devoted relationship director
who acts as a single point of contact for all their banking needs.

Private banks also offer a wide range of investment products and services, including access to exclusive investment
openings and indispensable investments. They work their moxie and global network to give substantiated
investment advice and help guests in growing and conserving their wealth.

In summary, private banks are technical fiscal institutions that give customized banking and wealth operation
services to high- net- worth individualities and businesses. They prioritize individualized service, confidentiality,
and moxie to meet the unique fiscal requirements of their guests.

Overall there are many public banks in India. Here are some overviews of private banks as below: -

6.1 HDFC Bank

HDFC Bank Limited is an Indian banking and monetary services company headquartered in Mumbai. It's India's
largest private sector bank by means and the world's fifth- largest bank by request capitalization as of August
2023, following its pre-emption of parent company HDFC. Due to its size, it has been distributed as a Domestic
Systemically Important Bank (D- SIB) by the Reserve Bank of India. The bank was incorporated in August 1994
after its quondam parent HDFC entered an' in principle' blessing from the RBI to set up a bank in the private
sector, as part of its liberalization of the Indian banking assiduity, and commenced operations in January 1995.
With a request capitalization of$ 140 billion (as of January 2024), HDFC Bank is the third-largest company on
Indian stock exchanges. It's also the sixteenth largest employer in India with nearly1.73 lakh workers.

36 | P a g e
Company type Public

 NSE: HDFCBANK
Traded as
 BSE: 500180
 NYSE: HDB (ADS)
 BSE SENSEX Constituent
 NSE NIFTY 50 Constituent
ISIN INE040A01034

Industry Financial services

Founded August 1994 (29 years ago) (via the merger between
HDFC-HDFC bank)

Headquarters Mumbai, Maharashtra, India

Area served India

Key people  Atanu Chakraborty(Chairman) Sashidhar Jagdishan

(CEO)
Products  Consumer banking
 Commercial banking
 Insurance
 Credit cards
 Investment banking
 Mortgage loans
 Private banking
 Private equity
 Investment management
 Asset management
 Mutual funds
 Exchange-traded funds
 Index funds
 Wealth management
Revenue ₹2.05 lakh crore (US$26 billion) (2023)

Operating ₹615 billion (US$7.7 billion) (2023)

income

Net income ₹459.97 billion (US$5.8 billion) (2023)

Total assets ₹25.3 lakh crore (US$320 billion) (2023)

Total equity ₹2.85 lakh crore (US$36 billion) (2023)

Number of 177,000 (1 July 2023)

employees

37 | P a g e
Mergers and Acquisitions

HDFC Bank intermingled with Times Bank in February 2000. This was the first junction of two private banks in
the New Generation private sector banks order. Times Bank was established by Bennett, Coleman and Co.Ltd.,
generally known as The Times Group, India's largest media empire.

In 2008, Centurion Bank of Punjab (CBoP) was acquired by HDFC Bank. HDFC Bank's board approved the
accession of CBoP for ₹95.10 billion in one of the largest combinations in the fiscal sector in India.

In 2021, the bank acquired a9.99 stake in FERBINE, an reality promoted by Tata Group, to operate apan-India
marquee reality for retail payment systems, analogous to the public Payments Corporation of India.

In September 2021, the bank partnered with Paytm to launch a range of credit cards powered by Visa.

On 4 April 2022, HDFC Bank blazoned a junction with the Housing Development Finance Corporation. Upon the
completion of the junction, HDFC came the fourth- largest bank in the world by request capitalization. The
effective date of the junction was set to be 1 July 2023. After the junction takes place, HDFC, a casing backing pot,
will transfer its home loan portfolio to HDFC Bank. Also, the bank is giving home financing company depositors
the choice of either withdrawing their plutocrat or renewing their deposits with the private sector bank at the
interest rate that the bank is presently offering.

Listing and share holding

The equity shares of HDFC Bank are listed on the Bombay Stock Exchange and the National Stock Exchange of
India. Its American depositary bills are listed on the NYSE issued through JP Morgan Chase Bank.

Its global repository bills (GDRs) were listed on the Luxembourg Stock Exchange but were terminated by the
board of directors following its low trading volume.

As per their shareholding pattern, the top shareholders are:-

Shareholders (as of 30 September 2023) Shareholding

1. Promoter group (HDFC) 0% (After the merger)

2. Foreign institutional investor (FII) 52.13%

3. Individual shareholders 13.66%

38 | P a g e
 Domestic Institutional Investors 30.6%

4.
Mutual Funds 19.71%

Insurance companies (Including LIC) 8.74%

5. NPS (HDFC Pension Management Scheme E) 1.50

6. Central/State government 0.001%

Parivartan: corporate social responsibility

Parivartan is an marquee term for all of the commercial social responsibility enterprise by HDFC Bank.
HDFC Bank's Parivartan action spent ₹ 535 crore in FY 2019 – 20.
HDFC Bank spent ₹6349.1 million towards Parivartan, in FY 2020 21. Out of ₹ 6349 million, over ₹1.10 billion
was allocated and used towards enterprise concentrated on COVID- 19 relief.
HDFC Bank has pledged to come carbon neutral by 2032.

39 | P a g e
 6.2 Axis Bank Limited
Axis Bank Limited, formerly known as UTI Bank (1993 – 2007), is an Indian banking and fiscal services company
headquartered in Mumbai, Maharashtra. It's India's third largest private sector bank by means and Fourth largest
by request capitalisation. It sells fiscal services to large and mid-size companies, SMEs and retail businesses.

As of 30 June 2016, 30.81 shares are possessed by the promoters and the protagonist group (United India
Insurance Company Limited, Oriental Insurance Company Limited, National Insurance Company Limited, New
India Assurance Company Ltd, GIC, LIC and UTI). The remaining69.19 shares are possessed by collective
finances, FIIs, banks, insurance companies, commercial bodies and individual investors.

Company type Private

 BSE: 532215
Traded as
 LSE: AXBC
 NSE: AXISBANK
 BSE SENSEX Constituent
 NSE NIFTY 50 Constituent
ISIN INE238A01034

Industry Financial services

Founded 3 December 1993; 30 years ago as UTI Bank

Headquarters Axis House, Mumbai, Maharashtra, India

Number of locations 4903 (March 2023)

Key people  Amitabh Chaudhry(MD & CEO)

 Shri Rakesh Makhija(Chairperson)
Products Banking, commodities, credit cards, equities
trading, investment management, mortgage
loans, mutual funds, private equity, risk
management, wealth management, asset
management

Revenue ₹106,155 crore (US$13 billion) (2023)

Operating income ₹33,796 crore (US$4.2 billion) (2023)

Net income ₹10,818 crore (US$1.4 billion) (2023)

Total assets ₹1,344,418 crore (US$170 billion) (2023)

40 | P a g e
 Total equity ₹129,356 crore (US$16 billion) (2023)

Owner  Life Insurance Corporation (9.19%)

 Specified Undertaking of Unit Trust of India
(SUUTI) (4.68%)
 General Insurance Corporation of India (1.15%)
 The New India Assurance Company
Limited (0.74%)
Number of 91,898 (as of March 2023)
employees

Capital ratio 9.35% (December 2019)

Listing and share holding

Axis Bank’s equity shares are listed on the Bombay Stock Exchange( BSE) and National Stock Exchange of India(
NSE). The company's global repository bills( GDRs) are listed on the London Stock Exchange. The Bonds issued
by the bank under the MTN program are listed on the Singapore Stock Exchange.

Subsidiaries

 Axis Asset Management Company Ltd.

 Axis Mutual Fund Trustee Ltd.
 Axis Capital Ltd.
 Axis Finance Ltd.
 Axis Securities Ltd.
 A.TREDS Ltd.
 Axis Bank UK Ltd.
 Axis Trustee Services Ltd.
 Freecharge
 Accelyst Solutions Private Ltd.
 Axis Private Equity Ltd.

Acquisitions

 2017: Axis Bank acquired Freecharge, a digital marketplace for financial services in 2017 for approximately
₹385 crore.
 2023: In March 2023 Axis bank completed acquisition of Citi group's Indian subsidiary Citibank India's
consumer banking business for a cash consideration of ₹12,325 crore (US$1.5 billion) which was initially
announced in March 2022 thus taking almost one year in the process.

41 | P a g e
 6.3 ICICI Bank Limited
ICICI Bank Limited is an Indian transnational bank and fiscal services company headquartered in Mumbai with
listed office in Vadodara. It offers a wide range of banking and fiscal services for commercial and retail guests
through a variety of delivery channels and technical accessories in the areas of investment banking, life, on-life
insurance, adventure capital and asset operation.

This development finance institution has a network of 5,900 branches and 16,650 ATMs across India and has a
presence in 17 countries. The bank has accessories in the United Kingdom and Canada branches in United States,
Singapore, Bahrain, Hong Kong, Qatar, Oman, Dubai International Finance Centre, China and South Africa; as
well as representative services in United Arab Emirates, Bangladesh, Malaysia and Indonesia. The company's UK
attachment has also established branches in Belgium and Germany.

Formerly Industrial Credit and Investment

Corporation of India (as a
Government Organization)

Company type Public

 BSE: 532174
Traded as
 NSE: ICICIBANK
 NYSE: IBN
 BSE SENSEX Constituent
 NSE NIFTY 50 Constituent
ISIN INE090A01021

Industry Financial services

Founded 5 January 1994; 30 years ago

Headquarters Mumbai , Maharashtra, India,

(Registered Office
at Vadodara, Gujarat)

Number of locations 5,900 (March 2023)

Area served Worldwide

Key people  Girish Chandra Chaturvedi

(Chairman)
 Sandeep Bakhshi (MD & CEO)
Products  Consumer banking
 Commercial banking
 Insurance
 Credit cards

42 | P a g e
  Investment banking
 Mortgage loans
 Private banking
 Private equity
 Investment management
 Asset management
 Mutual funds
 Exchange-traded funds
 Index funds
 Wealth management
Revenue ₹186,178.80
crore (US$23 billion) (2023)

Operating income ₹53,196.39

crore (US$6.7 billion) (2023)

Net income ₹34,036.64

crore (US$4.3 billion) (2023)

Total assets ₹1,958,490.50

crore (US$250 billion) (2023)

Total equity ₹214,497.80

crore (US$27 billion) (2023)

Number of employees 130,542(2022)

Capital ratio Tier 1 16.97% (2022)

Rating  S&P BBB-/Stable

 Moody's Baa3/Stable
 Fitch BB+/Stable

Subsidiaries

 ICICI Prudential Life Insurance

 ICICI Lombard
 ICICI Prudential Mutual Fund
 ICICI Securities
 ICICI Bank Canada
 ICICI Bank UK PLC
 ICICI Bank US

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Acquisitions

 1996: ICICI Ltd. A diversified financial institution with headquarters in Mumbai

 1997: ITC Classic Finance. Incorporated in 1986, ITC Classic was a non-bank financial firm that engaged in
hire, purchase and leasing operations. At the time of being acquired, ITC Classic had eight offices, 26 outlets
and 700 brokers.
 1997: SCICI (Shipping Credit and Investment Corporation of India)
 1998: Anagram (ENAGRAM) Finance. Anagram had built up a network of some 50 branches in Gujarat,
Rajasthan, and Maharashtra that were primarily engaged in the retail financing of cars and trucks. It also had
some 250,000 depositors.
 2001: Bank of Madura[30]
 2002: The Darjeeling and Shimla branches of Grindlays Bank
 2005: Investitsionno-Kreditny Bank (IKB), a Russian bank
 2007: Sangli Bank. Sangli Bank was a private sector unlisted bank, founded in 1916, and 30% owned by the
Bahte family. Its headquarters were in Sangli in Maharashtra, and it had 198 branches. It had 158
in Maharashtra and 31 in Karnataka, and others in Gujarat, Andhra Pradesh, Tamil Nadu, Goa, and Delhi. Its
branches were relatively evenly split between metropolitan areas and rural or semi-urban areas.
 2010: The Bank of Rajasthan (BOR) was acquired by the ICICI Bank in 2010 for ₹30
billion (US$380 million). Reserve Bank of India was critical of BOR's promoters not reducing their holdings in
the company. BOR has since been merged with ICICI Bank.

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 6.4 YES Bank

Yes Bank is an Indian bank headquartered in Mumbai, India and was founded by Rana Kapoor and Ashok
Kapoor in 2004.
The history of Yes Bank can be traced back to 1999, when three Indian bankers decided to launch anon-
banking fiscal enterprise together. They were Ashok Kapur, who had preliminarily worked as the public head
for the ABN Amro Bank, Harkirat Singh, who had preliminarily worked as the country head for the Deutsche
Bank, and Rana Kapoor, who had preliminarily worked as the head of commercial finance for the ANZ
Grindlays Bank. The Rabobank in the Netherlands held the remaining 75 of the shares in thenon-banking
fiscal business. The three Indian promoters each possessed 25 of the company. In 2003, it was rebranded as
the Yes Bank. It was also the same time that Harkirat Singh abnegated due to enterprises over the influence
exercised by Rabobank in the hiring of CEO and superintendent president positions.

Yes Bank has been unfit to raise capital over the once many times, which has led to a steady deterioration in
its fiscal position. This has rebounded in implicit loan losses, which in turn led to downgrades, which urged
investors to bring bond covenants, and a pullout of deposits by guests. Over the course of the former four
diggings, the bank racked up losses and veritably little income. Rana Kapoor was fired as a result, and he was
arrested in connection with a INR 466 crore plutocrat laundering case.

Company type Public

Traded as BSE: 532648

NSE: YESBANK

ISIN INE528G01035

Industry Banking, Financial services

Founded 2004; 20 years ago

Founder Rana Kapoor Ashok Kapur

Headquarters Mumbai, Maharashtra, India

 Sunil Mehta (Chairman) Prashant

Key people
Kumar(MD & CEO)
Products  Credit cards

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  Consumer banking
 Corporate banking
 Finance and insurance
 Mortgage loans
 Private banking
 Wealth management
 Investment banking
Revenue ₹26,826.76 crore (US$3.4 billion) (2023)

Operating income ₹3,201.48 crore (US$400 million) (2023)

Net income ₹735.82 crore (US$92 million) (2023)

Total assets ₹355,204.13 crore (US$44 billion) (2023)

Total equity ₹40,718.20 crore (US$5.1 billion) (2023)

Number of 27,517 (2023)

employees

Capital ratio 17.9%

Shareholding
As Of March 2018, As Per Its Periodic Shareholders' Report, The Three Largest Shareholders of Yes Bankltd.
Were Foreign Portfolio Investors, Insurance Companies, And Collective Finances Including UTI.

Lower (Lower Than 5) Shareholdings Were Possessed By Its Three Promoters Rana Kapoor, Yes Capital India
Pvt.Ltd, And Morgan Creditspvt.Ltd. And Other Investors Including Madhu Kapur, Journals Finvestpvt.Ltd., And
LIC India Under Its Colorful Schemes.

In March 2020, State Bank Of India Invested ₹ 7,250 Crore (Original To ₹ 85 Billion Orus$1.1 Billion In 2023) In
Yes Bank Amid A Fiscal Extremity And Holds 30 Stake In The Company As Of 28 July 2020.

Subsidiaries

 YES Securities (India) Limited

 YES Trustee Limited
 YES Asset Management (India) Limited

Listing
Yes Bank has equities listed on the Bombay Stock Exchange and the National Stock Exchange of India and bonds
listed on the London stock exchange. Yes Bank was listed on the stock exchanges of India after its IPO in June
2005 at a face value of ₹ 10 and an issue price of ₹ 35.

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6.1.1 Recent developments or changes of Private Banks
As of my last knowledge update in January 2022, I do not have real- time information on the rearmost
developments or changes in private banks. To gain the most recent and accurate information, please check the
rearmost fiscal news, sanctioned reports, and updates from specific private banks or applicable fiscal authorities in
the regions you're interested in.

Then are some general trends and considerations that were applicable up to my last update, and you may want to
explore further: -

1. Digital Innovation
Private banks, like their public counterparts, have been investing in digital technologies to enhance client gests,
ameliorate effectiveness, and offer innovative fiscal services.

2. Wealth Management
Focus Private banks frequently have a strong emphasis on wealth operation services. Recent developments
might include new investment products, premonitory services, or strategies to feed to high- net- worth
individualities.

3. Regulatory Compliance
Changes in fiscal regulations and compliance norms can impact the operations and strategies of private banks.
Staying streamlined on nonsupervisory developments is pivotal for these institutions.

4. Global Economic Conditions

Private banks are sensitive to global profitable trends. Changes in interest rates, affectation, and geopolitical
events can impact their investment strategies and overall business outlook.

5. Sustainability and ESG Integration

Analogous to public banks, private banks have been incorporating environmental, social, and governance(
ESG) factors into their decision- making processes and investment portfolios.

6. Partnerships and Collaborations

Private banks may form hookups with fintech companies, technology providers, or other fiscal institutions to
stay competitive and enhance their service immolations.

7. customer- Centric Strategies

Private banks frequently concentrate on furnishing substantiated and customer- centric services. Recent
developments may involve the preface of acclimatized fiscal products or advancements to customer
engagement platforms.

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8. Cyber security Measures
With the adding digitization of fiscal services, private banks are placing a strong emphasis on cyber security
measures to cover customer data and maintain the trust of their guests.

9. Remote Work and Technology Relinquishment

The COVID- 19 epidemic has accelerated trends related to remote work and technology relinquishment. Private
Banks may have enforced new technologies and flexible work arrangements.

To get the rearmost and most specific information, consider checking the sanctioned websites of private banks,
fiscal nonsupervisory bodies, and estimable fiscal news sources. Also, periodic reports, press releases, and
sanctioned statements from the banks themselves can give precious perceptivity into recent developments.

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 7. Comparative Analysis
7.1 Comparison of Market Share
This section presents a relative analysis of the request share of public and private banks, furnishing perceptivity into
their separate request dominance and penetration.

Public banks are fiscal institutions that are possessed and operated by the government. They play an important part
in icing fiscal addition and promoting profitable development. Private banks, on the other hand, are possessed and
operated by private individualities or pots. They offer specialized fiscal services and feed to the requirements of
high net worth individualities, families, and businesses.

Market share is a measure of the total deals of a particular product or service in relation to the overall market. In the
environment of banking, request share refers to the proportion of banking services handed by a particular type of
bank. For case, if public banks give 60% of the total banking services in a country, their request share would be
60%.

Also, this section includes graphical representations to illustrate the request share distribution. The visual
representations make it easier to interpret the data and draw perceptivity from it. It's important to note that request
share is a dynamic metric that's told by colourful factors similar as profitable conditions, nonsupervisory programs,
and consumer preferences.

7.2 Factors Influencing Market Share

For Public Banks For Private Banks

Public banks are told by colourful factors that impact Private banks have their own set of factors that impact
their request share. These factors can be distributed their request share and request positioning. These factors
into internal and external factors. can be distributed into internal and external factors.
Internally, the request share of public banks can be told Internally, private banks need to concentrate on factors
by factors similar as their fiscal stability, functional similar as their brand character, customer connections,
effectiveness, service quality, and product immolations. product invention, and service isolation. Private banks
Public banks need to continuously concentrate on frequently target high net- worth individualities and so
perfecting these aspects to attract and retain guests. erecting strong connections and offering acclimatized
results are pivotal for maintaining a competitive edge.
Externally, factors similar as profitable conditions, Externally, private banks are told by factors similar as
nonsupervisory programs, and competition from request demand, profitable conditions, nonsupervisory
private banks play a significant part in shaping the terrain, and competition from other private banks and non
request share of public banks. bank fiscal institutions.

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7.3 Analysis of the Current Share of Private Banks

Market Performance Risk Management Customer Engagement

Private banks are passing rapid Effective Threat management is Furnishing exceptional client
growth and are gaining significant crucial for private banks to navigate service and fostering strong client
request share. This section provides the complex fiscal geography. This connections are crucial
an in- depth assessment of their analysis focuses on their risk precedences for private banks.
profitability and revenue assaying exposure and operation strategies. This section delves into
fiscal data and comparing it with also, we estimate their response to perceptivity regarding client
public banks, we can gain precious request dislocations, icing that they satisfaction and fidelity criteria.
perceptivity into their request can acclimatize and thrive in Like wise, we explore innovative
positioning. dynamic surroundings. approaches they adopt to enhance
client service and elevate the
overall client experience.
7.4 Comparison of the Share between Public and Private Banks

Market Penetration Regulatory Compliance Technological Innovation

Public and private banks differ in Icing nonsupervisory compliance is Technological invention plays a
their outreach and accessibility to crucial for both public and private crucial role in the banking
customers. Public banks, with their banks, being government possessed, assiduity's and private banks are
wide network of branches and are subject to strict regulations and laboriously exploring digital
government support, have a scrutiny. They are required to relinquishment and leveraging
significant market presence. They cleave to financial regulations and technological advancements to
often serve a larger customer base, governance norms to maintain enhance their services. Public
including individuals from lower translucency and accountability. banks are decreasingly investing in
income segments. On the other Private banks, although not directly digital structure and immolation
hand, private banks focus on governed by the government, still online banking results to ameliorate
providing personalized services to operate under regulatory fabrics. availability for their banks, often
high-net-worth individuals and They must misbehave with colourful driven by the need to give
corporate clients. Their market financial regulations, similar as personalized and accessible
penetration may be narrower threat operation guidelines, client services, are at the van of
compared to public banks, but they protection measures and anti- technological invention. They work
excel in catering to the specific plutocrat laundering programs. The cutting edge technologies similar
needs of their target customer level of regulatory compliance may as artificial intelligence, machine
segments. vary between public and private literacy, and data analytics to
banks, reflecting their respective deliver tailored financial
operating surroundings. results and streamline their
operations.

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 8. Challenges and Opportunities

8.1 Challenges and Opportunities for Public Banks

Understanding the challenges and opportunities facing public banks is essential for developing effective strategies
to enhance their market shares and navigate the evolving financial landscape.
 Challenges:-

Public banks face the challenge of conforming to technological advancements and evolving client preferences. As
digital metamorphosis continues to reshape the banking assiduity, public banks must invest in innovative
technologies and embrace digital channels to match client prospects and remain competitive.

 Opportunities :-

Alongside challenges, public banks also have instigative openings to explore. They can adventure into new
requests and expand their client base by offering innovative fiscal products and services. By relating arising trends
and consumer demands, public banks can position themselves as leaders in the evolving fiscal geography.

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8.2 Challenges and Opportunities for Private Banks
One of the key challenges faced by private banks is the increasing regulatory scrutiny. With stricter regulations and
compliance requirements, private banks need to allocate significant resources to ensure adherence to these
standards. Failure to comply with regulations can result in severe penalties and reputational damage.
 Challenges:-

Increasing Regulatory Requirements

Private banks are continually facing stricter regulations from global financial authorities, requiring them to comply
with complex and evolving legal frameworks.

Evolving Client Expectations

Clients' expectations are rapidly changing, pushing private banks to offer more personalized, tech-savvy, and
convenient services to meet their evolving needs.

Competition from Fintech Companies

Fintech firms are disrupting the traditional banking sector, posing a considerable challenge to private banks in terms
of innovation and digital transformation.

 Opportunities :-

Growing Demand for Wealth Management Services

The increasing complexity of investment and financial planning is driving a surge in the demand for sophisticated
wealth management services.

Expansion into Emerging Markets

Private banks have opportunities to expand and diversify their operations into rapidly growing emerging markets,
tapping into new client bases and investment prospects.

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 9. Conclusion and Recommendations
After conducting a comprehensive analysis, we've uncovered significant differences in market share and strategic
priorities between public and private banks. These findings provide precious perceptivity into the current state of
the banking sector, offering a deeper understanding of the dynamics at play.

Based on the identified trends and patterns, we've formulated a set of recommendations and counteraccusations.
This practicable perceptivity is designed to companion future decision- making and policy development within the
banking industry. By using these recommendations, stakeholders can optimize their strategies, enhance their
competitive advantage, and drive sustainable growth.

1. Summary of Findings
After conducting comprehensive research and comparative analysis, we have identified several key findings
that shed light on the market share dynamics between public and private banks. These findings provide valuable
insights into the factors influencing the market shares of these banks and the competitive landscape in the
banking sector.
Based on our analysis, we can conclude that both internal and external factors play a significant role in shaping
the market shares of public and private banks. Factors such as financial stability, operational efficiency, service
quality, product innovation, economic conditions, regulatory environment, and competition all contribute to the
market positioning of these banks.
It is important to note that public and private banks have different strengths and challenges. Public banks often
focus on serving the broader population and fulfilling social objectives, while private banks target specific
customer segments and offer personalized services. Understanding these differences is crucial for formulating
effective strategies to enhance market share.

2. Relevant Recommendations

Based on the analysis and findings outlined in the report, we've linked several practicable recommendations for
both public and private banks:

 Invest in digital conversion to enhance client experience and enhance functional effectiveness.

 Strengthen product immolations by introducing innovative fiscal results and substantiated services.

 Focus on erecting strong client connections and enhancing brand fidelity through effective marketing and
communication strategies.

Enforcing these recommendations can help public and private banks to strengthen their request positions, attract
new guests, and retain being bones.

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3. Future Implications

Looking ahead, it's essential to consider the implicit future charges and arising trends in the banking sector
grounded on the current request share dynamics.

The banking assiduity is witnessing rapid-fire metamorphosis driven by technological advancements, changing
client prospects, and evolving nonsupervisory fabrics.

Arising trends similar as the rise of fintech, increased demand for sustainable banking results, and the growing
significance of data analytics present both openings and challenges for public and private banks. Staying ahead of
these trends and conforming to the changing geography will be pivotal for maintaining a competitive edge and
sustaining request share in the future.

By covering request developments, embracing invention, and continuously perfecting client- centric strategies,
public and private banks can navigate the unborn geography successfully.

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10. Data Analysis

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 11. References

1. https://www.moneycontrol.com/india/stockpricequote/banks-public-sector/statebankindia/SBI#sec_charts
2. https://en.wikipedia.org/wiki/Public_sector_banks_in_India
3. https://en.wikipedia.org/wiki/State_Bank_of_India
4. https://www.moneycontrol.com/india/stockpricequote/banks-public
sector/bankbaroda/BOB#google_vignette
5. https://en.wikipedia.org/wiki/Bank_of_Baroda#Subsidiaries

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