STUDENT ASSESSMENT

BOOKLET
SIT40516
C ERTIFICATE IV IN C OMMERCIAL
C OOKERY
BSBSUS401 IMPLEMENT AND MONITOR
ENVIRONMENTALLY SUSTAINABLE WORK
PRACTICES

Student name: ___________________________________________________________________________

Student ID: _____________________________________________________________________________

BSBSUS401 Implement and monitor environmentally sustainable work practices – Student Assessment Booklet

Contents
Assessment overview.......................................................................................................................................... 3
Cover Sheet – Assessment Task 1..................................................................................................................... 5
Assessment Task 1: Case study......................................................................................................................... 7
Cover Sheet – Assessment Task 2................................................................................................................... 13
Assessment Task 2: Presentation..................................................................................................................... 15
Part A – Prepare your presentation............................................................................................................... 15
Part B – Perform your presentation............................................................................................................... 18
Cover Sheet – Assessment Task 3................................................................................................................... 20
Assessment Task 3: Project.............................................................................................................................. 22

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BSBSUS401 Implement and monitor environmentally sustainable work practices – Student Assessment Booklet

Assessment overview
This Student Assessment Booklet includes all your tasks for assessment of BSBSUS401 Implement and
monitor environmentally sustainable work practices.

About your assessments

This unit requires that you complete 3 assessment tasks. You must complete all tasks to achieve competency
for this unit.

Assessment Task About this task

Assessment Task 1: Case study For this task you are required to answer the case study
questions to demonstrate your knowledge of implementing
and monitoring sustainable work practices.

Assessment Task 2: Presentation There are two parts to this task:

 Part A – You are required to review a case study and
prepare to present an information session.
 Part B – You are required to present your information
session.

Assessment Task 3: Project For this task you are required to implement and monitor
environmental practices.

How to submit your assessments

Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification
if you have any questions at all.
When you have read and understood this unit’s assessment tasks, sign the Student Assessment Agreement
page and provide it to your assessor who will countersign it.
Keep a copy of all of your work for your personal records, as the work submitted to your assessor will not be
returned to you.
When you have completed each assessment task you will need to submit it to your assessor.
Instructions about submission can be found at the beginning of each assessment task.
Make sure you photocopy your written activities before you submit them – your assessor will put the documents
you submit into your student file. These will not be returned to you.

Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for
each task where you need to submit items for assessment, making sure you sign the student declaration.
Your assessor will give you feedback about how well you went in each task, and will write this on the back of
the Task Cover Sheet.

Assessment appeals
You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to
your Student Handbook for more information about our appeals process.

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Student Assessment Agreement

Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure
you sign this before you start any of your assessments.

If there is anything that you are unsure of, consult your assessor prior to signing this agreement.

Have you read and understood what is required of you in terms of assessment? ✘ Yes No

Do you understand the requirements of this assessment? ✘ Yes No

Do you agree to the way in which you are being assessed? ✘ Yes No

Do you understand your rights to re-assessment? ✘ Yes No

Do you understand your rights to appeal the decisions made in an assessment? ✘ Yes No

Do you have any special needs or considerations to be made for this Yes ✘ No
assessment? If yes, what are they?

_______________________________________________________________________________

Student name

Student number

Student signature

Date 31/08/2022

Assessor name Noreen Altaf

Assessor signature

Date 31/08/2022

* While submitting or assessing the digital version of this Student Assessment Booklet, writing your
name and/or adding an e-signature in the signature places in this document, wherever applicable, will
constitute your consent and signature.

* If you are submitting your assessment in digital format, please name the file as
“UnitCode_ANIEID_FirstName”.

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Cover Sheet – Assessment Task 1

Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.

STUDENT DECLARATION
I declare that:
✘ These answers and tasks are my own work. None of this work has been completed by any other
person.
✘ I have not cheated or plagiarised the work or colluded with any other student/s.
✘ I have correctly referenced all resources and reference texts throughout these assessment tasks.
✘ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student name

Student ID number

Student signature

Date 09/09/2022

ASSESSOR DECLARATION

The student has been assessed by me and that the assessment has been carried
✘ Yes No
out according to the required assessment procedures.

Did the student provide a sufficient and clear answer or response that addresses
✘ Yes No
the questions or requirements of this task?

Detail Feedback:
(Assessor: Please outline your feedback in the section below after completing the Assessment Record Tool
document for this task)
While providing feedback on this task, please ensure that:
1. Validity: the student demonstrated required skills, knowledge and attributes.
2. Sufficiency: quality, quantity and relevance of the assessment evidence are adequate.
3. Authenticity: To the best of your ability, you confirmed that the student produced this work.
4. Currency: The assessment tasks were conducted recently or currently.

Assessment Outcome Satisfactory Not Satisfactory Resubmission Yes ✘ No

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Assessor Name Noreen Altaf

Assessor Signature

Date 14/09/2022

STUDENT RESULT RESPONSE

✘ My performance in this assessment task has been discussed and explained to me.

I would like to appeal this assessment decision.

Student signature

Date 14/09/2022

A copy of this cover sheet must be supplied to the office and kept in the student file, along with the completed
Assessment Record Tool, with the assessment evidence.

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Assessment Task 1: Case study

TASK SUMMARY
For this task you are required to answer the case study questions to demonstrate your knowledge of
implementing and monitoring sustainable work practices.

RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK:

 Access to textbooks and other learning materials.
 Access to a computer, printer, Internet and email software (if required)
 Waste Management Policy (provided by your assessor)
 Environmentally Sustainable Work Practices Policy (provided by your assessor)
 Sustainable Compliance Assessment Procedure (provided by your assessor)

WHEN AND WHERE IS THIS TASK TO BE COMPLETED?

 This task may be done in your own time as homework or you may be given time to do this task in class
(where applicable).
 Your assessor will provide you with the due date for this assessment.

WHAT HAPPENS IF I GET SOMETHING WRONG?

If your assessor marks any of your answers as incorrect, they will make arrangements with you about
resubmission. Your assessor may ask you some questions verbally to check your understanding, or you
may need to provide new written responses to the questions that were answered incorrectly. Your
assessor will give you a due date by which this must be provided.

WRITTEN ANSWER QUESTION GUIDANCE

The following written questions may use a range of ‘instructional words’, such as ‘identify’ or ‘explain’.
These words will guide you as to how you should answer the question. Some questions will also tell you
how many answers you need to give – for example, ‘Describe three strategies…’.
 Describe – when a question asks you to ‘describe’, you will need to state the most noticeable qualities
or features. Generally, you are expected to write a response of two or three sentences in length.
 Explain – when a question asks you to ‘explain’, you will need to make clear how or why something
happened or the way it is. Generally, you are expected to write a response of two or three sentences in
length.
 Identify – when a question asks you to ‘identify’, you will need to briefly describe the required
information. Generally, you are expected to write a response of two or three sentences in length.
 List – when a question asks you to ‘list’, this means you will need to briefly state information in a list
format, often with a specific number of items indicated.
 Outline – when a question asks you to ‘outline’, this means giving only the main points. Generally, you
are expected to write a response of two or three sentences in length.

STUDENT INSTRUCTIONS FOR TASK 1

 Read the case study below and use the three documents supplied to you by your assessor to answer
all questions correctly.
 You must answer the questions by typing your answers in Microsoft Word or a similar program – your
assessor will advise as to whether you must email them your completed assessment, submit the file on
a USB drive or hand in a hard copy.

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The Best Bite Cafe

You are the owner of the Best Bite Café, a burger restaurant located in the trendy, inner city suburbs of
Melbourne. You have always had the vision of creating an ethical and sustainable business that provided a
warm and welcoming environment to all.
The Café seats 30 people in the dining room and has a small, fully-equipped commercial kitchen at the
back. Being a small local business it primarily targets locals, however the range of customers varies greatly
across different age groups. The Best Bite tries to cater for all customer desires and needs and sources its
products based on locality and seasonality.
You are always looking for new and innovative ways to improve on the café’s sustainability practices and
have recently signed up to a voluntary program for environmental sustainability and resource efficiency.
The first step of the program requires you to investigate current resource usage and conduct research on
relevant regulatory requirements.
While conducting your research you found the following information:
Best Bite Café is running its business for last 10 years. They are serving at least 100 customers every day.
Morning is the busiest period of day followed by a reduced activity time around noon. At evenings, it gets
busy again. It is situated just beside a large milk processing plant named Farmdale Dairy Products.
Best Bite has employed 5 persons for daily operation – one Chef, one coffee maker, one customer
attendant, one cashier and a cleaner (part time).
Best Bite Café has a 10-year old Coffee Machine. The machine runs 4 hours per day for all 90 days of a
quarter. It needs 1200 watts of electricity to run for 1 hour. Quarterly Electricity bill shows that the cost of
1000watts/hour is $0.28
Best Bite sells 5,500 cups of coffee per quarter. They sell it in paper cups. Each paper cup costs $0.10.
Best Bite follows its own Waste Management Policy. It puts all waste – paper cups, used coffee grounds,
etc – into one bin and empties the bin in nearby public dustbin every morning.
Best Bite sells 40 sandwiches every day on an average. It orders and receives 50 sandwiches on a daily
basis. Thus 10 sandwiches remain unsold with an expiry date within 3 days.
Analysis of work process shows Best Bite purchases milk online with a delivery period of 2 days. Though
they order milk keeping sufficient amount in hand, sometimes the delivery period goes to 3-4 days. The
price of the milk is not below the market rate. The online company does not charge any fee for delivery.
Their van delivers the milk every time from their depot which is 15 km away from Best Bite. The van uses
10 litres of fuel per 100 km and emits 10 gm of CO2 / km.
Best Bite uses ‘virgin’ paper towels (non-recycled). It purchases in bulk quantity at $3/roll. Usually they
need 100 rolls quarterly.
While conducting your research you also identified a number of legislative requirements that were new to
you and thought it necessary to review the café’s current policies and procedures to ensure these
compliance requirements are being met.
You also think it will be beneficial for all staff to participate in this program and have arranged an
information session to discuss the topic further.
Before attending the session, you decided to gather and document information on current resource usage
to demonstrate the influence each member has on sustainable work practices.

QUESTION 1
List one piece of legislation, one regulation and one code of practice that relate to environmental issues in
this workplace. Explain the compliance requirements of each and how they can be used to identify
sustainability improvements?

The National Greenhouse and Energy Reporting Act (2007)

The government of Australia passed a scheme named The National Greenhouse and Energy Reporting
Act (2007) to provide the information and data related to the greenhouse gases emission, energy
consumption and production by the companies engaged under different industrial sectors. The
objectives of the scheme include:

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 To inform the policy of government

 To inform the public of Australia
 To provide report on the greenhouse gases emission, energy production and consumption by
the companies.
Environment Protection (Fees) Regulations 2012
Under this regulation, the fees that is required to be paid for the EPA-administered approvals and
licenses as per the Environmental Protection Act 1970 are being described. In addition to it, the license
fee, environmental audit fees, approval fees and waste transport fees is also being described under this
regulation.
Onsite wastewater management Code of Practice
This code enables the organizations and individuals to comply with the regulations passed by the EPA
1980 and environmental policies provided by the state for ensuring wastewater management. This code
of practice also assists the businesses with the guidance and standards for assuring management of
onsite wastewater.

QUESTION 2
a) Obtain a copy of the following procedure from your assessor:
 Sustainable Compliance Assessment Procedure.
Review your compliance responsibilities as the business owner. Research and document areas in
which the café’s Sustainable Compliance Assessment Procedure could be improved.
List at least five things to be added into the policy.

After reviewing the compliance assessment procedure of the café, few thing that were needed to be
improved includes:

 Firstly, the café is advised to implement clear procedures and policies for ensuring the
efficiency of resources, how the consumption of energy, materials and water can be reduced
wastage can be minimized.

 Secondly, the café is advised to develop policies and procedures for determining the impact
of the operations being done by them on the environment, stakeholders and community as a
whole.

 It has been analysed that the café identified chemical waste, general waste and hazardous
waste in their policy but has not determined the ways through which it can be reduced and
managed.

 There are not any policies that are related to the management of the energy treatment and
recovery and therefore the café is advised to implement polices for the same.

 The café should also provide the local public and the government with the information on
how they deal with the different wastes such as organic matter, liquid, glass and plastic.

b) Obtain a copy of the following internal policy from your assessor:

 Waste Management Policy
Review the policy and identify five areas where The Best Bite Café can improve their practices.
To complete this task, you must conduct research on current systems for resource efficiency by
reviewing current industry publications, journals, or associations’ code of conduct. You must reference
the sources of information.

It is crucial to ensure that effective waste management is being done by every organization and there
must be a proper team for the same in every organization who will develop audits for the valuation of
the wastes arising from different streams of business and provide ways through which waste can be
managed.
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After analysing the policy of the Best Bite Café, the five areas where improvement can be made
include:
 Inspecting the raw material immediately after the purchase and looking at the damaged and
broken raw material to ensure optimum purchase of raw material and reducing wastage.
 Enhancing their storage facilities is also one practise they can ensure to effectively manage
the chemical and reducing the chemical waste that will assist in maintaining clean storage
area.
 They can follow the policy of first in first out so that the old raw material and items do not
remain in the storage areas and waste can be managed effectively.
 Energy saving techniques and methods must be adopted by the café because saving energy
is one of the major aims of the waste management.
 Also, they can improve their waste recycling methods such as by placing different bins used
for the disposal of waste and many other techniques.

QUESTION 3
a) List two approaches you could apply in the workplace to assess compliance work practices.

Inspection: The first technique that I will apply in the workplace to assess the compliance work
practices is the inspection. Under this, inspection technologies and even visually the inspection will
be done and checked that whether the standards and compliances are being followed while
performing the business operations. It will involve inspections on the packing, quantity, quality and
marking of the products.

Feedbacks: Another approach that I will apply is feedback as it is considered to be as one of the
effective methods for evaluating the performance of the business as it is generated directly from the
stakeholders of the business. The business can improve their operations through this process as
they will come to know how their processes and procedures are being viewed by the stakeholders.

b) List four examples of common environmental and resources sustainable issues for cafés and
restaurants. Also provide their benchmarks you like to achieve in your organisation.

 Energy efficiency is the first issue that prevails in the cafes’ because when the air
conditioners are on then the staff has to follow all the necessary standards to reduce the
carbon emissions. To achieve this, the staff must ensure that windows are closed, air
conditioners are maintained well and the staff must be provided with adequate room
training.
 Another issue can be how the waste disposal is managed and for it the café should have
plastic bags to carry all the plastic waste.
 Also, the cafes’ face the issue of managing the leftover food and this can be reduced by
distributing the leftover food to the non-profit organizations and those who are needy.
 Another important issue is that water treatment in Best Bite Café is being done in their pools
and to make it more effective and reduce the impact of the harmful gases they can add
chemicals like chlorine to clean the water.

QUESTION 4
Review the following sources (or any other source you feel appropriate) and collect information that can be
shared with your work group (at The Best Bite Café) on positive sustainable practices:
 Australian conservation foundation https://www.acf.org.au/

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 Climate friendly http://www.climatefriendly.com/business-sustainability

 Department of climate change https://www.environment.gov.au/climate-change
 Sustainable Business Australia http://www.sba.asn.au/sba/
 Eco office http://www.ecooffice.com.au/
a) Summarise key pieces of this information here. Remember to list your sources.

The sources that are given above provided the ways through which waste can be reduced and
recycled and that impact the environment positively. Not only that these measures even assist in
improving the profitability of the businesses and building reputation. Some of the ways that were
being provided in the articles includes:
 Reviewing the energy bills regularly to check that if the energy is being consumed efficiently.
 Establishing system for the protection of environment to find ways through which water
usage and energy consumption will be managed.
 Usage of smart meters to determine the data related to energy to develop insights on the
resources that are consuming much power.
 Using the appliances with high star ratings and avoid equipment that require heating and
cooling as they consume high energy.

b) What would be the best way to share this information to your work group? Provide rationale behind
choosing the option you chose. Also explain why and how you have chosen the members of your work
group.

All levels of staff are encouraged to communicate honestly and openly, from the lowest-level
workers to high management. The foundation of collaboration and teamwork among employees is
trust and responsibility. Responsibilities should be assigned objectively and in relation to an
employee's skills.

QUESTION 5
Describe how you could measure and document current resource usage for the following at The Best Bite
Cafe:
A minimum of one example for each item is required expressed in $ terms.
 Paper

For reducing the wastage of paper, the awareness program for employees will be implemented that
will provide them with guidelines through which they can minimize the wastage of paper during
sending mails, storing and taking prints. A proper system should be implemented in which the
wastage of paper made in the entire day should be documented. Also, recycling bins should be
launched in the guest rooms for reducing paper. The regular use of a roll of paper is counted to
determine how much AU$4 paper is currently being used at the Best Bite café.

 Energy such as electricity usage by Coffee machine

Conduct energy audits to evaluate and access the energy used and developing ways through which
the energy consumption can be reduced. The usage of lighting systems and bulbs that are energy
efficient must be the ways through which energy consumption can be reduced. In Best Bite Café the
energy is calculated by energy rating calculator to determine the difference between the actual and
previous month energy consumption.

 Cup

The plastic carry bags must be placed in the café in which the plastic cups should be disposed of
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after every takeaway. A computerised counting device is used to calculate how many $2 paper cups
are used each day to serve coffee to clients.

 Transportation

The vehicle’s milometer is being used to calculate the current consumption gasoline amounting to
AU$200 used in the transportation. For the documentation and creation of invoices related to the
usage of fuel, transportation, cups etc., is determined by the ERP program.

QUESTION 6
Describe three examples of alternative purchasing approaches you could use and how they can contribute
to sustainable work practices and environmental issues.

Three examples of alternative purchasing approaches which could be used to sustainable work
practices and environmental issues are as follows:
 Leverage purchasing: It has been analysed that if Best Bites Café is buying a generic product
such as, bread or milk from the mass market through many providers, this would help Best bites
Café to succeed and all their powers will be used in right approach.
 Altruistic purchasing: Secondly, if Best Bites Café is mainly concerned with fairness, honesty,
equality and trust with respect to purchase of products from individuals which would be helpful in
showing correlation among increasing demand of products by customers.
 Sourcing policy: Sourcing policy is considered to be as a purchasing method which must be
used for supplying company’s goods and services to consumers, through which competitive
number of buyers can easily be determined.

QUESTION 7
List four stakeholders you could seek input from when setting efficiency targets. For each example provide
the type of input they may provide, based on their roles (played by your assessor). Provide responses in
line with answers of Questions 1-6.

Four stakeholders which can be considered when an input is considered while setting of efficiency
targets are as follows:

 Consumer attendees: Consumer attendees is one of the main stakeholders who is responsible
for determining all the requirements which are required by the customers to make purchase of
need products.

 Cashier: Cashier is another stakeholder which can be considered while setting of efficiency
targets, as main role of cashier is to keep proper track of customers through which proper record
of sales which are being made can easily be maintained, through which necessary requirements
of customers can easily be determined.

 Chef: Chef is another stakeholder, who is mainly responsible for reducing the amount of
products, which would be helpful in maximizing the profitability of an organization.

 Customers: Customers is considered to be as another stakeholder for setting efficiency targets,

as through feedback related to all services as well as products which are being offered can be
gathered through which new sustainability practices can be implemented which would help in
attracting more and more customers.

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The Best Bite Café continued…

After conducting research and consulting with relevant people you have developed a plan of action. You
are now ready to implement your changes. Having seen a number of systems fail due to the way they
were introduced and implemented in the past you decided to evaluate this process.
As part of your implementation plan, you have decided to provide an ongoing monitoring program and
evaluation process.

QUESTION 8
Now that you have identified the current resource usage and set efficiency targets, research at least 2
alternative strategies, techniques and tools to improve the resource usage and achieve those targets.

Two alternative strategies which can be used to improve resource usage and achieve those targets are
as follows:

 Firstly, it is required that KPI system must be used to set goals for all the resources which are
used in restaurant industry, as Best Bites Café generally aims to increase the usage of
resources.

 Secondly, reduction in waste must be done by 12% as compared to the previous margin and it is
required that various governance strategies must be practiced in order to control the waste of
water and energy in Best Café workplace, by making use of various recycling strategies through
which use of electricity can be minimized.

QUESTION 9
Select the best option from the options you researched in Question 8 using costing strategies that fully
utilise environmental assets.

From the options researched in Question 8 using costing strategies the fully utilise environmental assets
which can be used is proper monitoring and governance of utilized environmental assets which would be
further helpful in preserving environmental protection by reducing water and energy waste by protection
of all supplies which are made related to natural resources.

QUESTION 10
Anticipating some resistance from your colleagues on implementation of new tools or strategy, describe the
change management techniques you will apply. Why do you think that these techniques will be successful?

The change management techniques and tools which would be applied while anticipating some
resistance from your colleagues on implementation of new tools or strategy are force field analysis,
flowchart and project strategy.

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 Flowchart strategy is one of the change management visualization method which helps in
depicting each phase of transition implementation process and would be helpful in providing
proper instructions about installation of waste recycling machines.

 Secondly, force field analysis technique of change management through which competing and
motivating factors can easily be determined which would be helpful in complete identification of
all necessary tasks that are required to changed and are affecting the staff’s ability.

 Lastly, project plan would be justified as change management technique for Best Bite Café,
using which various stakeholders such as chef and cashier can easily incorporate waste
management techniques through which sustainability can easily be ensured in workplace.

QUESTION 11
You are going to implement the new techniques and strategies in the café. Before implementation, develop
a Continuous Improvement policy & procedure and necessary forms (e.g continuous improvement
register). The policy will cover issues relevant to
(i) supply chain
(ii) procurement & purchasing (iii)
(iii) quality assurance
(iv) colleting suggestions & approval process of recommendation
In relation to environmental & sustainability improvements. Write at least a 150 word-document for the
policy. The procedure should cover how you will apply the policy and communicate with work group.

While the implementation of new techniques and strategies in Café, the new Continuous Improvement
policy and procedure which will be developed will cover various issues such as supply chain,
procurement & purchasing, quality assuring and collecting suggestions and approval process of
recommendations. As, it has been analysed that in order to reduce all the issues which are being faced
related to supply chain, in order to reduce all these issues, it is required that leveraging purchasing
strategies must be used which would be helpful in reducing by use of resources as per the requirements.
In other case, for reducing the chances of material distribution shortage, by make use of the supply
chain process, extra stock of resources must be stored in warehouse so that can be used when
required.

Secondly, sourcing mechanism must make use of leverage acquisition strategy in which all the products
must be purchased in accordance to the need of customers which would be helpful in achieving the
goals which are being set by administrative staff of Best Bites Café, of reducing waste. Besides, this
quality testing process must be practiced in order to determine the quality of products which would help
in serving them with high-quality products and services to customers. Lastly, the customer feedbacks
which will be provided needs to be justified which would be helpful in retaining customer base.

SUBMISSION REQUIREMENTS FOR TASK 1:

 Your answers to each question.

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Cover Sheet – Assessment Task 2

Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.

STUDENT DECLARATION
I declare that:
✘ These answers and tasks are my own work. None of this work has been completed by any other
person.
✘ I have not cheated or plagiarised the work or colluded with any other student/s.
✘ I have correctly referenced all resources and reference texts throughout these assessment tasks.
✘ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student name

Student ID number

Student signature

Date 09/09/2022

ASSESSOR DECLARATION

The student has been assessed by me and that the assessment has been carried
✘ Yes No
out according to the required assessment procedures.

Did the student provide a sufficient and clear answer or response that addresses
✘ Yes No
the questions or requirements of this task?

Detail Feedback:
(Assessor: Please outline your feedback in the section below after completing the Assessment Record Tool
document for this task)
While providing feedback on this task, please ensure that:
1. Validity: the student demonstrated required skills, knowledge and attributes.
2. Sufficiency: quality, quantity and relevance of the assessment evidence are adequate.
3. Authenticity: To the best of your ability, you confirmed that the student produced this work.
4. Currency: The assessment tasks were conducted recently or currently.

Assessment Outcome Satisfactory Not Satisfactory Resubmission Yes ✘ No

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BSBSUS401 Implement and monitor environmentally sustainable work practices – Student Assessment Booklet

Assessor Name Noreen Altaf

Assessor Signature

Date 14/09/2022

STUDENT RESULT RESPONSE

✘ My performance in this assessment task has been discussed and explained to me.

I would like to appeal this assessment decision.

Student signature

Date 14/09/2022

A copy of this cover sheet must be supplied to the office and kept in the student file, along with the completed
Assessment Record Tool, with the assessment evidence.

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Assessment Task 2: Presentation

TASK SUMMARY
There are two parts to this task:
 Part A – You are required to review a case study and prepare to present an information session.
Consult and communicate with relevant stakeholders to seek input and encourage engagement with
developing and implementing sustainability improvements.
 Part B – You are required to present your information session.
Please note, you must complete Assessment Task 1 before you attempt this task.

RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK:

 Computer with Microsoft Office or a similar program.
 Presentation media (data projector and screen etc.)
 Meeting room (provided by your assessor)
 Work group members (role played by class members)

WHEN AND WHERE IS THIS TASK TO BE COMPLETED?

 Part A may be done in your own time as homework or you may be given time to do this task in class
(where applicable).
 Part B will be done in the classroom (simulated workplace).
 Your assessor will provide you with the due date for this assessment.

WHAT HAPPENS IF I GET SOMETHING WRONG?

 Part A: If your assessor identifies that you have completed any part of this task incorrectly and/or have
not submitted all items required, you will be given feedback and a date for resubmission. Your
assessor will provide you with guidance as to what needs to be resubmitted and how.
 Part B: If you do not correctly or adequately demonstrate the skills and knowledge required of this task,
then you will be given feedback. Depending on the level of your performance and the types of areas in
which you did not show competence, your assessor may request you to:
 Redo the task during the same observation session once they you have considered the feedback
 Undertake further learning and redo the task at a later date – in this case provide the student with a
new date for observation.

PART A – PREPARE YOUR PRESENTATION

1. Using the research you conducted in Assessment Task 1, and in the role of the owner of The Best
Bite Café, you are required to prepare for an information session and develop material to present to your
staff. The information session is to inform staff on current issues and discuss potential improvements to
work practices.
2. The presentation that you develop must include:
 Sources of legislative, regulatory, industry information and Best Bite’s own procedures
 Employee’s legal and organisational obligations
 Few examples of common environmental & sustainability issues within the industry & examples of
benchmarks for Best Bite.
 The issues you have identified & resources usage.
 The solutions you researched
 The solution you actually considered as most efficient and why for each issue identified

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 The continuous improvement procedure you developed

 How each of the employees CAN use the continuous improvement procedure for feedback and
suggestions and report on outcomes
3. You will be required to submit the presentation material to your assessor. [All students will submit
the presentation slides to assessor and only then the actual presentation sessions will start. Students are
not allowed to amend their presentation slides after watching another student’s presentation]

Write a draft of an email to the assessor using appropriate conventions in regard to this presentation.
Proved a summary of content in the body of email and then attach the presentation.

Email:

The Accessor,

Respected Sir,

I am writing this email to inform you about the environmental procedures and policies that will be
enforced in the organization for the ensuring environmental sustainability. The presentation provided
above will highlight the details of the environmental protection strategy that has been enforced such as
the implementation of training programs and recycling machines in the organization to reduce wastage
from coffee cups and energy consumption. The supply chain processes have been revised to ensure
timely delivery of raw materials. Please study the presentation that is provided below and give me any
useful feedback.

Regards

Please copy and paste the PowerPoint presentation slides here:

Slide 1:

Slide 2:

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Slide 3:

Slide 4:

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Slide 5:

Slide 6:

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BSBSUS401 Implement and monitor environmentally sustainable work practices – Student Assessment Booklet

Slide 7:

Slide 8:

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Slide 9:

PART B – PERFORM YOUR PRESENTATION

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BSBSUS401 Implement and monitor environmentally sustainable work practices – Student Assessment Booklet

For this task you must present your information to the work group to improve environmental practices. Your
assessor will observe you as you conduct your presentation.

Note: Your Power Point Presentation MUST be your own and related to Best Bite Café and NOT a
generic PPT downloaded from the internet.
You must refer to all information listed in Part A.
During your presentation you must demonstrate your ability to:
(Ask questions- write down some questions which you can ask your colleagues)
 Interact team members (e.g. are you asking questions to the audience? Are you answering their
queries?)
 Encourage the audience to generate ideas and solutions (e.g. ask for their opinion on the solutions you
have developed)
 Seek advice on identification of possible areas of improved practice & resource efficiency
 Act upon a valid recommendation (it may come from assessor as well, after the presentation)
 Promote environmentally friendly practices to encourage ownership (e.g. what kind of rewards
employee will get for good practice)

During the observation, your assessor will be looking to see that you can:
 Present the information in a clear and structured manner
 Use language appropriate to your audience
 Use active listening and questioning techniques.

During the observation, your assessor will be looking to see that you can:
 Present the information in a clear and structured manner
 Use language appropriate to your audience
Use active listening and questioning techniques.

SUBMISSION REQUIREMENTS FOR TASK 2:

 Part A – Copy of preparations such as PowerPoints or handouts.
 Part B – You do not need to submit anything for this part of the task. (You have to submit your
probable questions as you are not actually presenting the PPT)

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BSBSUS401 Implement and monitor environmentally sustainable work practices – Student Assessment Booklet

Cover Sheet – Assessment Task 3

Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.

STUDENT DECLARATION
I declare that:
✘ These answers and tasks are my own work. None of this work has been completed by any other
person.
✘ I have not cheated or plagiarised the work or colluded with any other student/s.
✘ I have correctly referenced all resources and reference texts throughout these assessment tasks.
✘ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student name

Student ID number

Student signature

Date 09/09/2022

ASSESSOR DECLARATION

The student has been assessed by me and that the assessment has been carried
✘ Yes No
out according to the required assessment procedures.

Did the student provide a sufficient and clear answer or response that addresses
✘ Yes No
the questions or requirements of this task?

Detail Feedback:
(Assessor: Please outline your feedback in the section below after completing the Assessment Record Tool
document for this task)
While providing feedback on this task, please ensure that:
1. Validity: the student demonstrated required skills, knowledge and attributes.
2. Sufficiency: quality, quantity and relevance of the assessment evidence are adequate.
3. Authenticity: To the best of your ability, you confirmed that the student produced this work.
4. Currency: The assessment tasks were conducted recently or currently.

Assessment Outcome Satisfactory Not Satisfactory Resubmission Yes ✘ No

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BSBSUS401 Implement and monitor environmentally sustainable work practices – Student Assessment Booklet

Assessor Name Noreen Altaf

Assessor Signature

Date 14/09/2022

STUDENT RESULT RESPONSE

✘ My performance in this assessment task has been discussed and explained to me.

I would like to appeal this assessment decision.

Student signature

Date 14/09/2022

A copy of this cover sheet must be supplied to the office and kept in the student file, along with the completed
Assessment Record Tool, with the assessment evidence.

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BSBSUS401 Implement and monitor environmentally sustainable work practices – Student Assessment Booklet

Assessment Task 3: Project

TASK SUMMARY
For this task you are required to implement and monitor environmental practices.

RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK:

 Computer with Microsoft office or a similar program
 Action plan template (provided in this workbook)
 Access to a simulated workplace environment (commercial training kitchen).

WHEN AND WHERE IS THIS TASK TO BE COMPLETED?

 This task may be done in your own time as homework or you may be given time to do this task in class
(where applicable).
 Your assessor will provide you with the due date for this assessment.

WHAT HAPPENS IF I GET SOMETHING WRONG?

If your assessor identifies that you have completed any part of this task incorrectly and/or have not
submitted all items required, you will be given feedback and a date for resubmission. Your assessor will
provide you with guidance as to what needs to be resubmitted and how.

STUDENT INSTRUCTIONS FOR TASK 3

1. You have implemented the techniques and strategies you have recommended in Task 1. 90 days
have passed. The plans regarding coffee machine’s electricity usage, cups, waste management,
milk delivery, paper towel are properly carried out. Calculate the total cost using the costing
technique. Write a draft of an email communicating the outcome to the assessor. Summarize how
the efficiency targets are met in the body of email. Also, submit a monitoring tool on how you are
going to follow up on these issues and keep things in track.

Email:

To,

The assessor,

Subject: Details about the outcomes

Respected sir,

This is to inform you that all procedures and recommendations have been properly followed, and
90 days have now gone since the energy efficiency strategies were implemented. Our use of
electricity has decreased as a result of the new coffee makers' higher energy efficiency
compared to the older ones. Similarly, we've experienced less wastes, which has increased our
revenues. The price of a milk and paper cup delivery was also avoided. Excel sheets would be
used to record all monthly improvements and compare them to one another as a method of
further monitoring.

Regards.

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2. After receiving the above-mentioned report, the assessor will give you new efficiency targets for
the issues you worked with. The targets may in in $$ terms or time-bound (e.g reduce the
electricity cost by 10%). Write down these targets and research on strategy options. You have to
document proofs of these research.

Electricity

Month Amount $4 / kw Total / Total Target Variance

day /quarter

Jan-Mar 300kilowats per 80kw 20kw 40kw 40kw

day

April-June 270kilowatts in 3 85kw 30kw 45kw 50kw

months

July-Sep 2.5kw/day 90kw 45kw 75kw 15kw

Oct-Dec Holiday session 60kw 20kw 45kw 15kw

Waste Management

Material Type of Collection Collection Average Contracto

container frequency frequency annual r details
and amount (normal) (busy cost
periods)

Paper cups 5,500 Every Every 15 day $3500 Paper Cup

three Company
months

Milk Bottles 120kl Per day Per day $1000 Australian

Cartons Dairy

Paper / News 110 Per day Per day $1100 Australian

paper Paper Pty
Ltd

3. Evaluate all strategies, select the best one and write the rationale behind its selection. Write the
Improvement Plan for new targets using the below format.

Evaluation Checklist

Yes No Recommendation

1. Were the procedures practical and effective? ☒ ☐ All the procedures

mentioned were

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practical

2. Was the program cost effective? ☒ ☐ Yes, the program was

cost effective as

3. Effective usage of time? ☒ ☐ Proper time

management

4. Were there appropriate tools to record data? ☒ ☐ Yes, proper tools were
used to record the
data, from which one
was checklist

5. Were their enough resources to implement? Were ☒ ☐ Yes, enough as well

they the right resources? as right resources
were provided to
implement

6. Was the program communicated to staff ☒ ☐ Yes, the program was

effectively communicated to staff
effectively, as proper
meetings were
organised among all
members

7. Were you provided with enough support? ☒ ☐ Yes, enough support

was provided by the
assessor

8. Did the plan fit in with the business strategy and ☒ ☐ Yes, the plan which
other operating departments? was designed fit in
with the business and
other operating
departments, as it
helped in improving
the productivity.

4. Write a draft email to all employees regarding the new targets and their responsibilities to achieve
them. Also inform them about how the plan will be monitored and how they will be rewarded.

Email:

To,

Employees

Subject: To achieve new targets and rewards

Dear Sir,

This mail is written is to inform all the employees that new strategies have been set by organization

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for reduction of 10%. It is necessary for all the employees to take part who have duty of waste
management. Secondly, the electrician should install the electricity and optimise the solar panels'
electrical output. To dispose of human waste from the toilet, the toilet cleaning crew must see to it
that water from the face- and hand-washing sink is transferred to the toilet sink. Those who give
their assigned task their complete attention and produce the best outcome will be rewarded.

Thank you all for your hard work and trust in the company.

Thank You.

Improvement plan

Objective:
To reduce the water waste management and decrease the overall cost

Efficiency Timeframe Resources and Responsibility Monitoring Costing Details

Targets tools sourced frequency and
evaluation
techniques

Reduction in 3 months Make use of Project Make complete Reduction in use

use of energy LED bulbs, and manager check about of energy
replace the detail
coffee procedure and
machines electricity usage
must be
regularly
monitored

Waste 3 months Total amount Project Proper quality Waste reduction

reduction of items which manager check of all the
are used must products and
be reduced by raw materials
performing which are used
complete must be done.
analysis of
average
customer
requirements

Implementation 3 months Proper budget Financial Proper Implementation

of financial plan must be manager, implementation of financial plan
redesigned on Cashier and of plan must be
the basis of all Manager accordance to
the new defined
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aspects which procedures and

needs to be ensure that
replaced whether in daily
whether there
is any increase

Risk assessment and contingencies:

From the above analysis, it has been found that there are various risks which can be faced due to
budget and schedule overrun, which are reduced or minimized by proper integration of contingency
budget and time within the schedule and cost required for completion of all these tasks

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SUBMISSION REQUIREMENTS FOR TASK 3:

 Copy of the completed plan.
 Monitoring tool.
 Copy of the evaluation checklist.
 Copy of reporting document.

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