MR

Service Manual

Service Manual

© ESAOTE S.p.A.
AG 2014
The reproduction, transmission or
use of this document or its contents
is not permitted without express
written authority. Offenders will be
liable for damages. All rights,
including rights created by patent
grant or registration of a utility model
or design, are reserved.
Replaces: Ver.5 English
Doc. Gen. Mar/2014
8300096037 VER.6
Document revision level
The document corresponds to the version/revision level effective at the time
of system delivery. Revisions to hard copy documentation are not
automatically distributed.
Please contact your local ESAOTE office to order current revision levels.

Disclaimer
The installation and service of equipment described herein is to be performed
by qualified personnel who are employed by ESAOTE or one of its affiliates
or who are otherwise authorized by ESAOTE or one of its affiliates to provide
such services.
Assemblers and other persons who are not employed by or otherwise directly
affiliated with or authorized by ESAOTE or one of its affiliates are directed to
contact one of the local offices of ESAOTE or one of its affiliates before
attempting installation or service procedures.
Part 0 Table of Contents

Part 1 Table of Contents 1 Repairs ................................................................................... 10

General conditions for repair ......................................... 10

Part 2 Introduction 7 Components Subjected MDD ....................................... 10

Part 4 System 11
Overview _____________________________________7
Strategy ____________________________________ 11
General ______________________________________7
System functionality ............................................................... 11
Distribution ............................................................................... 8
System Error Message List .................................................... 12
Suggestions for use ................................................................. 8
Type .............................................................................. 12
Strategy .......................................................................... 8 Source ........................................................................... 12
Procedures ..................................................................... 8 Error .............................................................................. 13
Repair ............................................................................. 8 Broken Modules Identify ......................................................... 40
Index ............................................................................... 8 Procedures __________________________________ 42
Part 3 Service Policy 9
Recording files introduction .................................................... 42

MRI Product Line Support Center ________________9 Rec File Examples ........................................................ 43
Service Rec File Plot introduction ................................. 47
Sales and Service Administration ............................................ 9 System Check ........................................................................ 48
Orders ...................................................................................... 9 Description .................................................................... 48

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Operation ...................................................................... 48 WINDOWS VISTA Operating System Installation ......... 64

Functions ...................................................................... 48 Driver Check Procedure ................................................ 67
Image quality .......................................................................... 51 Vista Operating System Patch Installation .................... 71

Common interference problem analysis ....................... 51 ESAOTE Software Installation ...................................... 74

General problems regarding noise ............................... 54 VISTA Operating System Activation .............................. 79

Detecting artifacts on images ....................................... 55 With PC Unit DG43NB Core2 Quad or older ................ 80

Shielding efficiency ....................................................... 58 VISTA Operating System Activation .............................. 80

Operations .................................................................... 59 Part 6 Host 89

Repair ______________________________________60
Trouble shooting strategy ______________________ 89
Part 5 Software 61
Images visualization and storing ............................................ 89

Trouble shooting strategy ______________________61 Procedure ___________________________________ 89

Strategy ____________________________________61 Computer and Device checks ................................................ 90

Computer and Devices Settings ............................................. 90

System ................................................................................... 61
Hard disk ....................................................................... 92
Backup ................................................................................... 61
SATA DVD Burner ......................................................... 92
Restore ......................................................................... 62 The hard disk must be a SATA DVD burner. Connect it to
Images ................................................................................... 62 the Mother Board S-ATA connector by using a S-ATA
Backup .......................................................................... 62 cable. ............................................................................ 92

Restore ......................................................................... 62 ...................................................................................... 92

CPU Mother Boards ...................................................... 92
Repair ______________________________________63
Tank H55MDC Core i5 - 4GB/16GB DDR3 ram - 1TB HD
92
Complete Software installation .............................................. 63
Tank DH55MDB Core i5 - 4GB DDR3 ram ................... 95
Mother Board BIOS Update and Setting ...................... 63
 Mother Board DH55HC ................................................ 95 Transmitting Chain Driving ................................................... 105
Test and Adjustment Table _____________________97 Use of System Check ................................................. 106
Receiving Chain Driving ....................................................... 107
Part 7 Control 99 Automatic Coil Recognition ......................................... 107
ACM and RFA check ............................................................ 108
Trouble Shooting Strategy _____________________99 Procedure ................................................................... 108
RFA led status check .................................................. 108
Procedure ___________________________________99 TX Coil Check ............................................................. 109
RX Coil Check ............................................................. 109
SDSP Test .............................................................................. 99
Repair _____________________________________ 110
Operation ...................................................................... 99
ACM test .............................................................................. 101 TX Coil Tuning ...................................................................... 110
Operation .................................................................... 101
RX Coil Checking and Base Replacement ........................... 110
Repair _____________________________________103
Change ACM module ........................................................... 114

Change SDSP card .............................................................. 103 Change RFA unit .................................................................. 114

Change ACM module ........................................................... 103 Test and Adjustment Table ____________________ 115
Test and Adjustment Table ____________________104
Part 9 Patient Handling 117
Part 8 RF Subsystem 105
Trouble shooting strategy _____________________ 117
Trouble Shooting Strategy ____________________105
Procedure __________________________________ 117
General ................................................................................ 105
Part 10 Gradient 123
Procedure __________________________________105

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Trouble shooting strategy _____________________123 TCM Check ................................................................. 132

Check of Sensor and Heater Components .......................... 133
Procedure __________________________________123
Repair _____________________________________ 137
Gradient driving transmitting chain ...................................... 123
Magnet - Shimming Check ................................................... 137
Use of the system Check ............................................ 124
Change TCM module ........................................................... 137
Use of the ECC Check ................................................ 125
Test and Adjustment Table ____________________ 138
Use of the IV Channel Polarity Check ........................ 125
GRA led status check ................................................. 126
Part 12 Power Distribution 139
Repair _____________________________________127

Change Gantry .................................................................... 127 Introduction ________________________________ 139

Change GRA unit ................................................................. 127
Strategy ___________________________________ 139
Change Auto Shimming and/or Gradient Coils .................... 128
Test and Adjustment Table ____________________130 Repair _____________________________________ 140

Part 11 Magnet 131 Checking the line voltage ..................................................... 140

Adapting transformer to the line voltage ............................... 140

Trouble Shooting Strategy ____________________131 Test and Adjustment Table ____________________ 142

Procedure __________________________________131 Part 13 Maintenance Instructions 143

Thermal chain ...................................................................... 131
Introduction ________________________________ 143
Thermal Control Check ........................................................ 132

Temperature Check .................................................... 132 Disinfecting and Cleaning ..................................................... 143

Temperature Monitor ................................................... 132 Maintenance Protocol ________________________ 143
ESAOTE RF Cage Maintenance
(if present) _________________________148

Fingers and contact surfaces ............................................... 148

Upper and lower fingers .............................................. 148

Fingers of the shutter closing set ................................ 148
Side finger .................................................................. 148
Door's sliding device ............................................................ 148

Painting ................................................................................ 148

Electrical Safety Tests ________________________149

Part 14 Index 151

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Part 1 Introduction

Overview General
Parallel to the advent of a whole new generation of MR systems, a This register contains an introduction to the service manual: what the
totally new service support philosophy is dawning, matching and service manual contains and how it can be best used. It will also
tailored to the modularity and efficiency of the latest hardware attempt to present how the service manual and FUN are coupled
technologies incorporated into this advanced line of machines. In together and complement one another. Here you will find a general
keeping with this progress of newer and enhanced designs, it has explanation of the concept structure, the various sections comprising
become not only feasible but necessary to adapt to a service strategy the service manual and how they can be used most effectively for
making failure isolation and repair as economical as possible. In line trouble-shooting and repair.
with these trends, we have attained a level of service friendliness The contents of the service manual will support service technicians
never before achieved. This introduction to the TSG documentation is during on-site trouble-shooting and faulty component isolation. While
designed to give you an overview of this new trouble-shooting concept the instructions are not a substitute for an in-depth knowledge of the
for the system. system, its components or the underlying physics, they will facilitate,
on the one hand, trouble-shooting procedures for the less
NOTICE Any installation, assembly, maintenance, experienced technician and, on the other, support the more
extensions, regulation, modifications, or repairs experienced technician in performing essential measurements and
must be carried out by authorized personnel only. tests. The instructions will also explain standard procedures such as
measurements of power supplies, etc.
The service manual should not and does not take the place of an
CAUTION The Instruments used to perform calibrations error catalogue. In most cases hardware faults are easily and quickly
and or measurements must have an adequate located. Intermittent errors require more time and patience.
accuracy and must be calibrated (refer to the
Manufacturer’s user manual). It is not within the scope of the service manual to list all possible tests.
Its purpose is to support the search for frequently occurring errors, to
allow the technician to limit the error search to certain functional
groups, and to propose measurements for localizing a faulty
component.

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We are aware that the first versions of this manual do not provide the Procedures
reader with an entire spectrum of information. The manual will be
updated accordingly in the future. Any feedback is strongly Here the CSE will find detailed test instructions. You will also find
encouraged and will be warmly welcomed to provide you with the descriptions for “standard procedures” - for example, starting the
tools you need. We need your help! system tests, connecting the laptop to the Host, reading log files, etc.
This section also contains descriptions for interpreting the test results.
Furthermore you will find general information pertaining to parts
Distribution location, fuse ratings, power supply information, measuring points,
The goal is to distribute the Online-documentation as well as the descriptions of LEDs and potentiometers in this section.
paper version to the MR CSE's via a distribution list. This means that
in the future this documentation will no longer be delivered with the Repair
system.
If a module needs to be replaced, procedures for its replacement and
subsequent necessary adjustments are described in this section.
Suggestions for use
The information for the different system components has been
Index
subdivided into: An index at the end of the book provides you, in addition to the table
– Test Strategy of contents, with cross-references, to inform you about topics that you
– Test Procedures may wish to look into for further information. It is a helpful source of
information when looking for related topics when you want to
– Diagrams concentrate on items of interest. For example, if you would like to
– Repair and Adjustment Procedures know more about the “adjust frequency” you could either look under
“A” for “adjust” or “F” for “frequency”. Many topic listings are
Strategy redundant to help make your search more successful.
The flowchart is designed as a general guideline for selecting the
appropriate trouble-shooting procedures.
The objective of the accompanying descriptions is not to give detailed
step-by-step instructions into the finer art of trouble-shooting, but to
offer a means of guiding you, given a particular problem, to the right
test procedure, briefly and simply. If more detailed instructions are
necessary, then the CSE will be referred to the appropriate
procedures in the section “Test Procedures”.
Part 2 Service Policy

Fax: +39106547433
NOTICE For procedures and info please refer to the
ESAOTE restricted web site where you’ll be able Esaote S.p.A
to find the complete Service Policy Via Albareto, 11
16153 Genoa, Italy
MRI Product Line Support Center
The Support Center provides all general activities targeted to support Sales and Service Administration
the service personnel on the field when carrying out the installation, The entire Service Administration is managed through your Sales
maintenance and repairs of the ESAOTE MRI systems. Area Manager. Responsibilities include:
The specific service activities and responsibilities are: ● Spare Parts Price List
● Service Manuals ● Order Processing
● Service Information ● Repair Administration (invoices and shipments)
● Service Training
● Spare Part Price Lists
● Part repairing process Orders
● On-line support (e-mail, phone, fax, etc.)
Orders shall be issued to the Export Sales Department according to
The Support Center is currently open from 8:00 a.m. to 5:00 p.m. ESAOTE general rules and your Spare Parts Price List.
(local time) between Monday to Friday, excluding Public Holidays and
ESAOTE summer closing period (usually three weeks in August). Items not included in Spare Part Price List cannot be ordered to
ESAOTE.
All communications with the center must be in English at these
addresses: All orders are subject to ESAOTE approval and orders below 250
Euro are not accepted.

E-mail: MRI.Service@Esaote.Com

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Repairs Tab. 1: The Ser/N of these modules must be written in the Trouble Report

General conditions for repair

Code Components
● Any Defective item under warranty shall be returned to ESAOTE
9102292009 PC UNIT
for repair/substitution
● Parts declared NON REPAIRABLE in the Spare Part Price List are 9103164000 TCM MODULE
not accepted once warranty expires 9103168000 ACM MODULE
● Parts or products cannot be returned for upgrades unless the 9103172000 GRA MODULE
upgrade has been previously agreed in writing with ESAOTE 9103179000 ELECTRONICS UNIT
● Parts damaged because of traumatic events or improper handling 9103181000 INSULATING TRANSFORMER
(example: non-authorized modification or improperly performed
modification) will be automatically considered out of warranty and 9103210000 FILGRA UNIT
can be declared non-repairable by ESAOTE 9103278000 RISC UNIT
● Complete products and the main components of the MRI Units 9103282000 RFA MODULE
such as the Magnet Unit, the Electronics Cabinet and the 9103298000 MAGNET
complete PC Unit, cannot be returned for repair unless requested
by ESAOTE or previously agreed per writing. 9103309000 DIM MODULE
9103336000 KNEE COIL 1
9103337000 HAND COIL 2
9103338000 FOOT COIL 3
Components Subjected MDD 9501163110 SDSP CARD
9501381000 RFA UNIT
The Medical Device Directive (MDD 93/42) mandatory forces 9501413000 NTC CARD
manufacturers, distributors and technicians to guarantee the Ser/N
9501415000 HEATER UNIT
traceability of some system components. Every Trouble Report must
have the Ser/N of the broken and new components. 9103295001 GANTRY
Part 3 System

Strategy Fig. 1: System Main Module Locations

In this chapter you will find test strategies encompassing the complete
system.

System functionality
All modules present in the system are necessary for different
processes.
You must know how the system is composed and how it works in
order to identify any kind of trouble.
You can identify some different chains:
● Gradient driving
● Transmitting coil driving
● Receiving driving
● Thermal control
● Images visualization and storing
You can perform different tests for every chain to identify the defective
modules.
A detailed description of the different chains and the different tests is For more detailed schemes about the system internal connections,
given below. please refer to the Installation Guide, System Installation Chapter.
The most useful and powerful test is the System Check test.
In the next figure, the module positions and connections are shown.

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System Error Message List From 0 to 39 From 40 to 73

Every error code is divided in three groups of numbers: x - xx - xxx. “10” NOISE_TEMP “50” TAR_SEARCHAROUND
The first group indicates the type of the error, the second group indicates “11” VIEWALARM “51” REMOTECONTROL
the source and the third group indicates the probably broken part. “12” TAR_CAMPO “52” OPI
“13” TAR_FREQ “53” COMBINE_MEASURE_EC

CAUTION Please communicate the complete error code “14” GRAD_DELAY “54” DELFILEINTMP_SCRIPT
the ESAOTE Service Dep. for assistance “15” TAR_FQOFFSET “55” COPYRAWIMG_SCRIPT
“16” TAUTO_FOV_XYZ “56” 4TH_CH_EFF_SCRIPT
Type “17” TAR_FIELD “57” DOWNLOAD
“18” TAR_OFFGR “58” DOWNLOAD_ACM
● “1” “Errors” WARNING: there is a recoverable error and the user
“19” RING “59” DOWNLOAD_TCM
can continue to work; the operator must decide whether he wants
to continue (button “Yes”) or not (button “No”) “20” COI_SERVER “60” DODATAFITTING

● “2” “Errors” ERROR: the control is turned off and an “21” 4TH_CH_POL_SCRIPT “61” TAR_ALGOFFCENTERSLICES
unrecoverable error is indicated; the operator must click the “22” MEASURE_EC “62” TAR_ANALYSEENCODING
“cancel” button to exit the message window “23” ITER_EC “63” RESETTABLE_SCRIPT
● “3” “Syncs” SYNC: is a synchronization message among the “24” BFIT_EC “64” CHECKFSEREWCOD_SCRIPT
different software modules “25” CURR_EC “65” CHECKPREDEFRANGE_SCRIPT
“26” MIS_DIST_EST_EC “66” TAR_ALGOFFCENTERSLICESTIME
Source “27” FILLHEADER_EC “67” TAR_DIFFPHASESLOPE
“28” SPECIFTAB_CLIENT_EC “68” TAR_PHASESLOPEEXT
“29” MOVERAWIMG_SCRIPT “69” TAR_GUASWP
From 0 to 39 From 40 to 73
“30” DELRAWIMG_SCRIPT “70” TAR_NOISELEV
“0” LEGACY “40” TARAT
“31” RENAMERAWIMG_SCRIPT “71” TAR_SEARCHBYFIT
“1” COI_SHELL “41” MERGERAWDATA
“32” SETPREDEF_SCRIPT “72” TAR_PHASEMEASURE
“2” AUTOTARAT “42” CHANNEL_DELAY
“33” RESETPREDEF_SCRIPT “73” TAR_TARSLICESPHASE
“3” NOISE_LEV “43” TAR_FSE
“34” SAVEPREDEF_SCRIPT
“4” TAR_MAX “44” TAR_RAWDATA
“35” COPYEDDYDIR_SCRIPT
“5” TAR_RF “45” TAR_DPHRFA
“36” SAVETMPREC_SCRIPT
“6” TARMAN “46” CHECKANGLE_SCRIPT
“37” COPYTMPARASREC_SCRIPT
“7” TAUTO_FOV “47” TAR_PHASESLOPE
“38” DWL_SERVER
“8” TGUAD_SWP “48” TarFSE
“39” DSP_CLIENT
“9” VIEWTEMP “49” TAR_ADJDYNAMIC
Error

CAUTION THE ERROR LIST CONTAINS MESSAGES RELATED TO ALL THE MRI ESAOTE SYSTEMS AND NOT ONLY THE ONE
DESCRIBED IN THIS SERVICE MANUAL

NOTICE By selecting the LogViewer tab (OPI bottom bar) it's possible to read which calibration or operation done by the System failed

NOTICE Always verify the LEDs status of the HW component involved in the system chain related to the detected error

Tab. 2: Error List

Code Message Suggestions

1 Error in DSP-COI synchronization. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
2 No tune for this coil. Check the Phantom position, Coil connection and recognition, check the coil
calibrations, try another Coil, check the system functionality especially the receiving
channel, check the Magnet Temperature, check Magnet Heaters and Sensors resistor
values, replace Electronics module/s related to the Magnet heating
3 Error reading predef file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
4 Error opening history file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
5 Error writing to DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW

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Code Message Suggestions

6 Error in coi_constant configuration. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
7 Error reading tar class. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
8 Error reading from DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
9 Echoes number exceeds maximum. Check the Phantom position, Coil connection and recognition, check the coil
calibrations, try another Coil, check the system functionality especially the receiving
channel, check the Magnet Temperature, check Magnet Heaters and Sensors resistor
values, replace Electronics module/s related to the Magnet heating
10 Incorrect Parameters. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
11 Error on execution. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
12 No signal on second echo. Check the Phantom position, Coil connection and recognition, check the coil
calibrations, try another Coil, check the system functionality especially the receiving
channel, check the Magnet Temperature, check Magnet Heaters and Sensors resistor
values, replace Electronics module/s related to the Magnet heating
13 Incorrect signal. The signal shape during Check the Phantom position, Coil connection and recognition, re-boot the system, try to
calibration is not as required. Error; check.rec repeat the calibration/command that went wrong, check the System functionality (e.g.:
files. perform the System Check), restore system configuration, reload SW
14 No signal during calibration. Check the Phantom position, Coil connection and recognition, check the coil
calibrations, try another Coil, check the system functionality especially the receiving
channel, check the Magnet Temperature, check Magnet Heaters and Sensors resistor
values, replace Electronics module/s related to the Magnet heating
Code Message Suggestions
15 Incorrect calibration. Check the Phantom position, Coil connection and recognition, check the coil
calibrations, try another Coil, check the system functionality especially the receiving
channel, check the Magnet Temperature, check Magnet Heaters and Sensors resistor
values, replace Electronics module/s related to the Magnet heating
16 Anomalous number of trials during calibration. Check the Phantom position, Coil connection and recognition, check the coil
calibrations, try another Coil, check the system functionality especially the receiving
channel, check the Magnet Temperature, check Magnet Heaters and Sensors resistor
values, replace Electronics module/s related to the Magnet heating
17 Signal with spikes and mean noise over Try another Coil, check the coil calibrations, check the system functionality especially
threshold. the receiving channel, check the Magnet Temperature, verify integrity of shielding
collars/aluminum belts/cage fingers/filter panel/ground connections, repeat SMD RF
acquisition
18 Signal with noise. Mean noise calculated from Try another Coil, check the coil calibrations, check the system functionality especially
fft signal is over threshold. the receiving channel, check the Magnet Temperature, verify integrity of shielding
collars/aluminum belts/cage fingers/filter panel/ground connections, repeat SMD RF
acquisition
19 Signal with spikes. Try another Coil, check the coil calibrations, check the system functionality especially
the receiving channel, check the Magnet Temperature, verify integrity of shielding
collars/aluminum belts/cage fingers/filter panel/ground connections, repeat SMD RF
acquisition
20 Number of required intersections cannot be Try another Coil, check the coil calibrations, check the system functionality especially
obtained with zero. Check.rec files. the receiving channel, check the Magnet Temperature, check Frequency calibration
(homogeneity test/frequency calibration)
21 Incorrect phantom position in X direction! Move Check if the phantom is properly set, if you are still not able to perform the calibration
towards magnet yoke, verify other directions, check the Magnet Temperature, check Magnet Heaters and Sensors resistor values,
and restart procedure. replace Electronics module/s related to the Magnet heating
22 Incorrect phantom position in X direction! Move Check if the phantom is properly set, if you are still not able to perform the calibration
towards magnet opening, verify other check the Magnet Temperature, check Magnet Heaters and Sensors resistor values,
directions, and restart procedure. replace Electronics module/s related to the Magnet heating
23 Incorrect phantom position in Y direction! Move Check if the phantom is properly set, if you are still not able to perform the calibration
towards magnet top side, verify other check the Magnet Temperature, check Magnet Heaters and Sensors resistor values,
directions, and restart procedure. replace Electronics module/s related to the Magnet heating

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Code Message Suggestions

24 Incorrect phantom position in Y direction! Move Check if the phantom is properly set, if you are still not able to perform the calibration
towards magnet bottom side, verify other check the Magnet Temperature, check Magnet Heaters and Sensors resistor values,
directions, and restart procedure. replace Electronics module/s related to the Magnet heating
25 Incorrect phantom position in Z direction! Move Check if the phantom is properly set, if you are still not able to perform the calibration
towards F bed position, and restart procedure. check the Magnet Temperature, check Magnet Heaters and Sensors resistor values,
replace Electronics module/s related to the Magnet heating
26 Incorrect phantom position in Z direction! Move Check if the phantom is properly set, if you are still not able to perform the calibration
towards A bed position, and restart procedure. check the Magnet Temperature, check Magnet Heaters and Sensors resistor values,
replace Electronics module/s related to the Magnet heating
27 Incorrect signal. The max value of the signal Check the Phantom position, Coil connection and recognition, check the coil
after calibration is not within required range. calibrations, try another Coil, check the system functionality especially the receiving
channel, check the Magnet Temperature, check Magnet Heaters and Sensors resistor
values, replace Electronics module/s related to the Magnet heating
28 Incorrect temperature. Check the Magnet Temperature, check Magnet Heaters and Sensors resistor values,
replace Electronics module/s related to the Magnet heating
29 Time-out on command delivery to DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
30 Error in DSP timer synchronization. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
31 Invalid command received from DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
32 DSP timer initialization failed. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
33 Other instance of process present. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
Code Message Suggestions
34 Error opening file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
35 Invalid configuration parameter. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
36 Configuration parameter error. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
37 Wrong software switch condition. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
38 COM error. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
39 Error in DSP status. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
40 Error opening DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
41 Error stopping DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
42 Error downloading code to DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
43 Error starting DSP code. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW

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Code Message Suggestions

44 Wrong LIF command. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
45 Error reading file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
46 Signal saturation. Try another Coil, check the coil calibrations, check the system functionality especially
the receiving channel, check the Magnet Temperature, check sequence related
calibrations, restore system configuration
47 DSP overrun. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
48 Error in DSP synchronization. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
49 Incorrect execution time sequence. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
50 Error initializing variables on DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
51 Error writing to file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
52 Memory cannot be allocated. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
53 Error seeking file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
Code Message Suggestions
54 Error searching tokens in DSP tables. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
55 Error searching tokens in intermediate form. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
56 Dictionary index overflow. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
57 Wrong tarsca command option. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
58 Sequence not compiled correctly. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
59 Sequence must be compiled again. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
60 Source file name missing. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
61 Too many tokens on input line. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
62 Ambiguous file name. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
63 Error setting file attributes. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW

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Code Message Suggestions

64 Error copying files. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
65 Wrong token name. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
66 Wrong loadvoc command option. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
67 Corrupted file, access denied. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
68 Vocabulary file terminator is missing. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
69 Error in dup(). Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
70 Wrong vocabulary command. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
71 Wrong symbol. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
72 Dictionary of events overflow. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
73 Error in stat(). Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
Code Message Suggestions
74 Error during execution of a LIF command. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
75 Error reading a string from DSP. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
76 Error loading CoiConstant dictionary. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
77 Error reloading CoiConstant dictionary. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
78 Vocabulary already loaded. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
79 Only first compilation phase succeeds Check the Phantom position, Coil connection and recognition, re-boot the system, try to
(incorrect dump). repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
80 Error ordering intermediate form. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
81 Dictionary of variables overflow. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
82 Incorrect data file format. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
83 Input line is empty. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW

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Code Message Suggestions

84 Input token is too long. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
85 Question line is empty. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
86 Predef dictionary overflow. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
87 Incorrect predef data file format. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
88 Predef value does not match configuration Check the Phantom position, Coil connection and recognition, re-boot the system, try to
value. repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
89 Error in check. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
90 Dsp generic error. Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
91 Error in Runtime starting. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
92 Error writing on pipe. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
93 Connection to coi_shell failed. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
Code Message Suggestions
94 Wrong MIF command. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
95 Error removing file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
96 WARNING Access Denied. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
97 Error in shell. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
98 Error in file creation. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
99 Error in hiding sensitive data. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
100 Error in configuration. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
101 Incorrect range. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
102 Error in calculation. Check if the phantom is properly set, check gradient offset calibrations, check if the AC
and DC magnetic noises are correctly compensated performing the magnetic stability
and ghosting tests, check the System functionality (e.g.: perform the System Check),
verify system connections, perform the ECC check, perform the shimming parameters
check, replace the module, reload SW
103 Place 25 ml phantom in center of holder and Do as indicated and then start the calibration
insert in Knee coil (N. 2). When ready press
'Yes' to continue.

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Code Message Suggestions

104 Place small spherical phantom on holder and Do as indicated and then start the calibration
insert in Knee coil (N. 2). When ready press
'Yes' to continue.
105 End of Gradient Offset calibration. The calibration/check is over, verify the results against specifications
106 End of ECC Tune calibration. Check results The calibration/check is over, verify the results against specifications
against specifications.
107 End of ECC Check. Verify results against The calibration/check is over, verify the results against specifications
specifications.
108 Incorrect Channel 4th polarity. The polarity of the Channel 4th is incorrect: check the Channel 4th gradient cables
looking for any inversion.
109 The Channel 4th polarity is correct. WARNING: The polarity of the Channel 4th is correct but the value used to perform the GRA160
before running ECC Tune, verify and/or modify calibration is incorrect: check the magnet IC setting in the IE hardware configuration
the configuration of the Channel 4th and pole page of the SERV user.
plate.
110 The Channel 4th Channel 4th polarity is The calibration/check is over, verify the results against specifications
correct.
111 The Channel 4th polarity is correct. WARNING: The polarity of the Channel 4th is correct but the value used to perform the GRA160
before running ECC Tune, verify and/or modify calibration is incorrect: check the magnet IC setting in the IE hardware configuration
the configuration of the Channel 4th and pole page of the SERV user.
plate.
112 Scan cannot run. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
113 Incorrect Run table. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
114 Ring current calibration is not in specification Re-boot the system try to repeat the Calibration that went wrong, check the System
for channel X. functionality (e.g.: perform the System Check), check the gradient cable connections
115 Ring current calibration is not in specification Re-boot the system try to repeat the Calibration that went wrong, check the System
for channel Y. functionality (e.g.: perform the System Check), check the gradient cable connections
Code Message Suggestions
116 Ring current calibration is not in specification Re-boot the system try to repeat the Calibration that went wrong, check the System
for channel Z. functionality (e.g.: perform the System Check), check the gradient cable connections
117 Ring current calibration is not in specification Re-boot the system try to repeat the Calibration that went wrong, check the System
for 4th channel. functionality (e.g.: perform the System Check), check the gradient cable connections
118 Ring current calibration is in specification for The calibration/check is over, verify the results against specifications
channel X.
119 Ring current calibration is in specification for The calibration/check is over, verify the results against specifications
channel Y.
120 Ring current calibration is in specification for The calibration/check is over, verify the results against specifications
channel Z.
121 Ring current calibration is in specification for 4th The calibration/check is over, verify the results against specifications
channel.
122 Stop state of GRA160 detected during Current oscillation detected by the system during the automatic calibration of the X
regulator calibration for X channel. gradient output signal. if the calibration doesn't restart automatically verify the GRA160
functionality and gradient cable connections.
123 Stop state of GRA160 detected during Current oscillation detected by the system during the automatic calibration of the Y
regulator calibration for Y channel. gradient output signal. if the calibration doesn't restart automatically verify the GRA160
functionality and gradient cable connections.
124 Stop state of GRA160 detected during Current oscillation detected by the system during the automatic calibration of the Z
regulator calibration for Z channel. gradient output signal. if the calibration doesn't restart automatically verify the GRA160
functionality and gradient cable connections.
125 Stop state of GRA160 detected during Gradient current oscillation detected by the system during the automatic calibration of
regulator calibration for 4 channel. the Channel 4th gradient output signal. if the calibration doesn't restart automatically
verify the GRA160 functionality and gradient cable connections.
126 Unstable state of GRA160 detected during Current oscillation detected by the system during the automatic calibration of the X
regulator calibration for X channel. gradient input signal. if the calibration doesn't restart automatically verify the GRA160
functionality and gradient cable connections.
127 Unstable state of GRA160 detected during Current oscillation detected by the system during the automatic calibration of the Y
regulator calibration for Y channel. gradient input signal. if the calibration doesn't restart automatically verify the GRA160
functionality and gradient cable connections.

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Code Message Suggestions

128 Unstable state of GRA160 detected during Current oscillation detected by the system during the automatic calibration of the Z
regulator calibration for Z channel. gradient input signal. if the calibration doesn't restart automatically verify the GRA160
functionality and gradient cable connections.
129 Unstable state of GRA160 detected during Gradient current oscillation detected by the system during the automatic calibration of
regulator calibration for 4 channel. the Channel 4th gradient input signal. if the calibration doesn't restart automatically
verify the GRA160 functionality and gradient cable connections.
130 Incorrect exit code. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
131 Incorrect signal during Eddy Current Check if the phantom is properly set, check gradient offset calibrations, check if the AC
measurement analysis. and DC magnetic noises are correctly compensated performing the magnetic stability
and ghosting tests, check the System functionality (e.g.: perform the System Check),
verify system connections, perform the ECC check, perform the shimming parameters
check, replace the module, reload SW
132 Anomalous signal during Eddy Current Tune. Check if the phantom is properly set, check gradient offset calibrations, check if the AC
Press 'No' to stop and save System and DC magnetic noises are correctly compensated performing the magnetic stability
Configuration if not already done, otherwise and ghosting tests, check the System functionality (e.g.: perform the System Check),
press 'Yes' to continue. verify system connections, perform the ECC check, perform the shimming parameters
check, replace the module, reload SW
133 Anomalous signal during Eddy Current Check if the phantom is properly set, check gradient offset calibrations, check if the AC
measurement analysis. and DC magnetic noises are correctly compensated performing the magnetic stability
and ghosting tests, check the System functionality (e.g.: perform the System Check),
verify system connections, perform the ECC check, perform the shimming parameters
check, replace the module, reload SW
134 Anomalous compensation during Eddy Current Check if the phantom is properly set, check gradient offset calibrations, check if the AC
Tune. Press 'No' to stop and save System and DC magnetic noises are correctly compensated performing the magnetic stability
Configuration if not already done, otherwise and ghosting tests, check the System functionality (e.g.: perform the System Check),
press 'Yes' to continue. verify system connections, perform the ECC check, perform the shimming parameters
check, replace the module, reload SW
Code Message Suggestions
135 Signal phase stability outside specification: Check if the phantom is properly set, check gradient offset calibrations, check if the AC
check EFI DC compensation. Proceed anyway? and DC magnetic noises are correctly compensated performing the magnetic stability
and ghosting tests, check the System functionality (e.g.: perform the System Check),
verify system connections, perform the ECC check, perform the shimming parameters
check, replace the module, reload SW
136 Scan disabled. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
137 Scan disabled. System call error. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
138 Scan disabled. Configuration file error. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
139 Error in reading data file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
140 CoiConstant symbol not found. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
141 Wrong file format. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
142 Wrong DSP multiplexer selection Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP card, reload
SW
143 Generic error. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
144 Error reading path.xml file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW

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Code Message Suggestions

145 File or folder nonexistent. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
146 File not renamed. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
147 Error loading dat file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
148 Error moving file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
149 Change not saved on file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
150 Error copying file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
151 Error deleting file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
152 Error cutting file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
153 Error loading ARAS_VARPATH_FILE. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
154 Error starting PaperRec. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
Code Message Suggestions
155 Start Message not received. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
156 HW alarm detected. PLEASE, GO TO THE END OF THIS TABLE TO READ THE ENTIRE POSSIBLE
MESSAGES RELATED TO THE DETECTED HW ALARM AND SUGGESTIONS
157 Error merging ECC raw data. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
158 STEP 1 MUST BE CARRIED OUT BEFORE 1. open the Electronics unit, disconnect the RFOUT LEFT and RIGHT cables from the
STEP 2 RFA modules, disconnect the RFIN RIGHT cable from the RIGHT RFA module and
Before proceeding with calibration: connect it to the RFOUT RIGHT cable connector using the “I” (“bullet”) adapter
2. from the filter panel, on the inside, disconnect the FBTX1, FRF0 and FRF1 cables
then join the filter panel connectors together using the BNC cables and the “T” adapter
159 Not enough points during NMR frequency Check receiving coil, check system homogeneity, check magnetic compensation, adjust
calculation. frequency and gradient offsets, verify magnetic compensation, check the System
functionality (e.g.: perform the System Check), run a Scout
160 The range used was set to the minimum during Check receiving coil, check system homogeneity, check magnetic compensation, adjust
NMR frequency calculation. frequency and gradient offsets, verify magnetic compensation, check the System
functionality (e.g.: perform the System Check), run a Scout
161 Timeout in COI_Shell initialization. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
162 Error parsing XML file. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
163 Incorrect Magnet angle. Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK

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Code Message Suggestions

164 Before to proceed with the calibration: Open the Electronics Unit, disconnect the RFOUT LEFT and RIGHT cables from the
GRA160 modules and the SB18 cable connector of the Signal Box then connect the tool
provided with the system to the previous modules. At the end of the calibration remove
the tool and connect back the system cables. WARNING: if any other sequence or
calibration is run with the tool connected the RFM module will be damaged.
165 The RTK request has been denied Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
166 The RTK command has been failed Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
167 The RTK request has been denied: coil Disconnect the coil and try to repeat the command that went wrong
connected
168 The RTK request has been denied: coil Connect the coil and try to repeat the command that went wrong
disconnected
169 The RTK request has been denied: COI_Shell Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
not ready wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
170 The RTK request has been denied: bed Move the bed to a correct position and repeat the Command/Operation that went wrong
position not valid
171 The RTK request has been denied: acquisition Complete the operation in progress and repeat the Command/Operation that went
or positioning in progress wrong
172 The RTK request has been denied: current Set a valid patient and repeat the Command/Operation that went wrong
patient not valid
173 The RTK request has been denied: real time Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
cannot be done wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
174 SPI time-out expired Check cable connections between RTK and host (also optical fiber), re-boot the system,
try to repeat the Command/Operation that went wrong, verify if the Electronics modules
are powered and properly working and in case replace them, calibrate the RTK
Code Message Suggestions
175 SPI response unexpected Check cable connections between RTK and host (also optical fiber), re-boot the system,
try to repeat the Command/Operation that went wrong, verify if the Electronics modules
are powered and properly working and in case replace them, calibrate the RTK
176 Translation DAC out of range Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK, check and replace potentiometers/tilt sensor
177 Rotation DAC out of range Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK, check and replace potentiometers/tilt sensor
178 Flash erased Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
179 Flash reading error Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
180 Translation authorization error RTK denied a translation allowed by host probably because the magnet position was
wrong. Please try to: if the bed is horizontal, verify the rotation potentiometer; if the bed
is vertical, verify the communication between RTK and host; reset the RTK; re-boot the
system; replace the bed translation components and calibrate RTK
181 Rotation authorization error RTK denied a rotation allowed by host probably because the magnet position was
wrong. Please try to: if the bed is in a position between Ankle and Spine1, verify the
translation potentiometer; if the bed is not in a position between Ankle and Spine1,
verify the communication between RTK and host; reset the RTK; re-boot the system;
replace the magnet rotation components and calibrate it
182 Rotation during translation RTK detected a magnet rotation during the bed translation. Please try to: verify that the
rotation potentiometer is correctly mounted, check the hydraulic system, replace the
magnet rotation components and calibrate RTK
183 Translation during rotation RTK detected a bed translation during the magnet rotation. Please try to: verify that the
translation potentiometer is correctly mounted, check the hydraulic system, replace the
bed translation components and calibrate RTK

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Code Message Suggestions

184 Unauthorized movement RTK detected that an unauthorized movement occurred. Please try to: verify that the
translation potentiometer and the rotation potentiometer are correctly mounted, check
the hydraulic system, replace the bed translation components and/or the magnet
rotation components and calibrate it/them
185 Patient protection alarm RTK detected a patient protection alarm. Verify the patient condition and system use. If
wrongly detected verify the system connections and functionality.
186 Error bed position RTK detected an error in the bed position. Please verify the bed position, the translation
components, bed switch status, re-boot the system, replace the bed translation
components and calibrate RTK
187 Engine error RTK detected an engine error: verify the engine functionality and power connection, oil
level, hydraulic circuit
188 Bed brake error RTK detected an error in the bed brakes: verify the bed brake functioning, hydraulic
circuit, oil level
189 RTK request denied current patient position not Set a valid patient position and repeat the Command/Operation that went wrong
valid
190 The RTK request has been denied: current Set a valid patient and repeat the Command/Operation that went wrong
patient not valid
191 The RTK request has been denied: setup form Select a setup form and repeat the Command/Operation that went wrong
is not selected
192 The RTK request has been denied: message in Follow the SW suggestions present into the shown message, verify the scout/setup
the setup form settings and try to repeat the Command/Operation that went wrong
193 The RTK request has been denied: scout and Follow the SW suggestions present into the shown message, verify the scout/setup
series not valid settings and try to repeat the Command/Operation that went wrong
194 The calibration of the Ankle position is invalid or Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
missing wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
195 The calibration of the Shoulder position is Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
invalid or missing wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
Code Message Suggestions
196 The calibration of the Magnet 90° position is Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
invalid or missing wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
197 The calibration of the Magnet 0° position is Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
invalid or missing wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
198 The calibration of the Knee position is invalid or Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
missing wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
199 The calibration of the Spine1 position is invalid Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
or missing wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
201 STEP 1 MUST BE CARRIED OUT BEFORE 1. open the Electronics unit, disconnect the RFOUT LEFT and RIGHT cables from the
STEP 2 RFA modules, disconnect the RFIN RIGHT cable from the RIGHT RFA module and
Before proceeding with calibration: connect it to the RFOUT RIGHT cable connector using the “I” (“bullet”) adapter
2. from the filter panel, on the inside, disconnect the FBTX1, FRF0 and FRF2 cables
then join the filter panel connectors together using the BNC cables and the “T” adapter
202 Calibration of Wrist position invalid or missing Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
203 Calibration of Spine2 position invalid or missing Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
204 Calibration of Elbow position invalid or missing Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
205 Keyboard error Re-boot the system and reset the RTK, try to repeat the Command/Operation that went
wrong, verify if the Electronics modules are powered and properly working and in case
replace them, calibrate the RTK
206 Fault signal during calibration. Continue study? Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW

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Code Message Suggestions

208 RTK request denied: incomplete data in setup Complete the setup form and repeat the Command/Operation that went wrong
form
209 RTK request denied: invalid real time context Check that the conditions for real time are met and repeat the Command/Operation that
went wrong
210 card communication protocol not implemented Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
211 unknown error Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
212 download is running on another card Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
213 error in download configuration Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
214 some download files are missing Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
215 error protocol version configuration Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
216 error in delete command configuration Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
217 error in download file preparation Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
218 error verifying downloaded data in card Check the Phantom position, Coil connection and recognition, re-boot the system, try to
memory repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
Code Message Suggestions
219 error moving download files Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
220 RTK request denied: incomplete coil Configure coil setup and repeat the Command/Operation that went wrong
221 Please, place the Geometrical Phantom in Axial Do as indicated and then start the calibration
position inside the Knee Coil. When Ready
press “Yes”. Press “NO” to abort
222 Please insert a Coil and its appropriate Do as indicated and then start the calibration
phantom before to proceed then press YES.
Press NO to abort
223 Place the phantom filled with distilled water, Do as indicated and then start the calibration
and insert in Knee coil 2. When ready press
'Yes' to continue.
224 Place the large cylindrical phantom, code Do as indicated and then start the calibration
9102125000, and insert in Knee coil 2. When
ready press 'Yes' to continue
225 GRA enabling failed, unknown error Check if the phantom is properly set, check gradient offset calibrations, verify Magnet
temperature, check the System functionality (e.g.: perform the System Check), verify
system connections, perform the ECC check, perform the shimming parameters check,
replace the module, reload SW
226 GRA initialization aborted Check if the phantom is properly set, check gradient offset calibrations, verify Magnet
temperature, check the System functionality (e.g.: perform the System Check), verify
system connections, perform the ECC check, perform the shimming parameters check,
replace the module, reload SW
227 Incorrect signal. Check DC and or AC magnetic Do as indicated and restart the calibration
compensation
228 End of calibration Close the software message
229 The path to the documentation file related to Check the Phantom position, Coil connection and recognition, re-boot the system, try to
the source sequence file is missing repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW

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Code Message Suggestions

230 Error on image: Scan is incomplete. Please Do as indicated and restart the acquisition
repeat Scan
231 Incorrect calibration mode Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
232 Modality driver error Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP/ACM card,
change optical fiber
233 Modality driver failure Re-boot the system and repeat the DSP initialization, verify optical fiber connection and
integrity, remove and insert back DSP (reinstalling the driver), change DSP/ACM card,
change optical fiber
234 Scan Execution Command Failure Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
235 Scope Configuration Request Failure Check the Phantom position, Coil connection and recognition, re-boot the system, try to
repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
236 Place the small spherical phantom on the Do as indicated and then start the calibration
holder and insert in Knee coil 2. Place the coil
in the correct position by using the proper
adapter according to system configuration.
When ready press 'Yes' to continue.
237 Only first compilation phase succeeds Check the Phantom position, Coil connection and recognition, re-boot the system, try to
(variables assign check failed). repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
238 Room temperature out of specification. Verify room temperature, room temperature sensor and its offset calibration and Magnet
temperature
239 The shielding collars check completed The calibration is over, verify the results against specifications
successfully.
240 RTK request denied: rotation not enabled for Change coil and repeat the Command/Operation that went wrong
current coil.
Code Message Suggestions
241 Gradient amplitude out of range. Check if the phantom is properly set, check gradient offset calibrations, check if the AC
and DC magnetic noises are correctly compensated performing the magnetic stability
and ghosting tests, check the System functionality (e.g.: perform the System Check),
verify system connections, perform the ECC check, perform the shimming parameters
check, replace the module, reload SW
242 Unrecoverable error in bed rotation control. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
Please restart the system. repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
243 Unrecoverable error in bed rotation control. Check shielding cage height configuration.
Shut down the system. Check shielding cage
height configuration.
244 Bed rotation not completed due to sensitive Safety switch activated: check system safety components
edge activation.
245 Anomalous signal during gain calibration. Check the Phantom position, Coil connection and recognition, re-boot the system, try to
Saturated signal with low gain repeat the calibration/command that went wrong, check the System functionality (e.g.:
perform the System Check), restore system configuration, reload SW
247 Gradient Offset calibration required. Perform the requested calibration

● 156HW ALARM DETECTED: re-boot the system and repeat the – GRA Failure ===> [Label:
Command/Operation that went wrong, check the functionality and 'IDL_Error_ServiceMeasure_GRA_STOP' no Service Measure
in case replace the module indicated in the error message: specified.]
– TCM Failure ===> Check led status on TCM module – RTK Failure ===> Check power cable, optical fibers, RTK
– ACM failure ===> Check the Electronic Unit Module led status, – Scan failed ===> Check REC files
check system functionality (e.g.: system check), check system – Alarm data to ACM not sent ===> Check GRA and ACM led
connections, check led status on ACM module, replace the status
module indicated
– GRA SYNC is missing ===> Check diagnostic LEDs on GRA
– RFA fail ===> Check led status module
– ACM failure ===> Check the Electronic Unit Module led status, – [Label: 'IDL_Error_Description_GRA_SUPPLY_FAULT' no
check system functionality (e.g.: system check), check system Description found for language: English] ===> Check system
connections, check led status, replace the module indicated functionality (e.g.: system check), check magnet temperature
and system connections, replace the module indicated

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– GRA fan failure or over temperature. ===> GRA module – Sensor left center failure ===> Check the sensor and all its
overheating or GRA fans fault, check LEDs status, check GRA connections
fans, check the power supply – Sensor left up-down failure ===> Check the sensor and all its
– GRA enable control missing ===> Check optical connection and connections
ACM module led – Sensor left front-rear failure ===> Check the sensor and all its
– Channel oscillation ===> Check the connections to the gradient connections
coils include FILGRA if used – Sensor right up-down failure ===> Check the sensor and all its
– Excessive current per duty cycle ===> Check LEDs status connections
– Short circuit in GRA outputs channel X ===> Check the – Sensor right front-rear failure ===> Check the sensor and all its
connections to the gradient coils include FILGRA if used connections
– GRA Thermal Enable missing ===> Check the system thermal – TCM FAN Failure ===> Check fans functionality
control – TCM fast heating on ===> Check that the magnet is cold
– GRA trimmer not loaded or wrong DAC timing ===> Check – TCM Heater Right Failure ===> Check an overload or a short
GRA, optical fiber, ACM, DSP circuit on the heater
– Wrong DAC calibration ===> Check LEDs status – TCM Heater Left Failure ===> Check an overload or a short
– GRA halted ===> Check LEDs status circuit on the heater
– GRA output overload ===> Check the connections to the – TCM Heater Down Failure ===> Check an overload or a short
gradient coils include FILGRA if used circuit on the heater
– Short circuit in GRA outputs channel Y ===> Check the – TCM Heater Up Failure ===> Check an overload or a short
connections to the gradient coils include FILGRA if used circuit on the heater
– Short circuit in GRA outputs channel Z ===> Check the – Alarm data to ACM not sent ===> Check RFA and ACM led
connections to the gradient coils include FILGRA if used status
– Short circuit in GRA outputs 4th channel ===> Check the – RFA Fan failure ===> Check fans functionality
connections to the gradient coils include FILGRA if used – RFA high voltage circuit failure ===> Check RFA power supply
– Watchdog expired on GRA Dsp GR ===> Reboot the system – RFA auxiliary voltage circuit failure ===> Check RFA aux power
– TCM global failure ===> Reboot the system supply
– TCM DSP fatal error ===> Check the optical fiber, check DSP – Duty cycle of gate RF out of safety range ===> Check optical
– Sensor up failure ===> Check the sensor and all its connections fiber, ACM, DSP
– Sensor right center failure ===> Check the sensor and all its – Timing of RF gate out of safety range ===> Check optical fiber,
connections ACM, DSP
– Sensor down failure ===> Check the sensor and all its – Direct power out of range ===> Check the efficiency and the
connections calibration of the TX coils and related connections
 – Reflex power out of range ===> Check the efficiency and the
calibration of the TX coils and related connections
– Over temperature of RFA module ===> Check optical fiber, RFA,
fans
– ACM clock not running! ===> Check ACM power and led status
– Failure on ACM/DSP optical link ===> Check ACM/DSP optical
fiber, DSP and ACM boards
– ACM fan 1 failure ===> Replace ACM fan 1
– ACM fan 2 failure ===> Replace ACM fan 2
– ACM fan 3 failure ===> Replace ACM fan 3
– ACM/GRA or ACM/TCM link failure ===> Check ACM/GRA or
ACM/TCM optical fibers, ACM GRA TCM led status, GRA TCM
power
– Failure on PXA270 processor ===> Check ACM led status, DIM
display image

Fig. 2: ACM module Fans

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Broken Modules Identify – RFA: RF amplifier malfunctioning (duty cycle over 25% and/or
reflected power greater than 40 watt). Not significant when
Some criteria to be followed in identifying the module that needs RFA-OFF is present.
replacing in the event of a malfunction are described below.
– TCM: direct power supply failure to the TCM module. This event
A malfunction involving the CPU, HD, SVGA, monitor, keyboard, may also be due (as well as to the fuse being blown or to a
mouse and optical disc should be immediately obvious since their disconnected 220 V AC-cable etc.) to overheating of at least one
operation (or failure) is plainly “visible”. side of the magnet. This failure is detected by the temperature
If the message “Non recoverable error. Scan disabled” appears this sensors (2 NTC in series) located on the side, or by a short
means that the software has found problems with one of the Digital circuit or an open circuit on at least one of the four groups of the
Signal Processor modules (SDSP). Repeat the bootstrap and NTC sensors.
carefully check if WIN2000 has started. The only correct messages After verifying that the standard part of the PC (successful completion
relative the SDSP are the correct ones: of the bootstrap routine without any error messages) and the power
– “SDSP0 (or 1) initialization done” modules (GRA, RFA and TCM are operating correctly, with the
Instead if the following messages appear, the SDSP needs replacing: diagnostic alarms), you can proceed to run the <System Check>
diagnostic.
– “Test memory failed”
If the plot operates correctly, it is safe to assume that, generally
– “SDSP1 unit 0 not present at address 0 x 360"
speaking, the control subsystems (TCM) and the acquisition
If the bootstrap routine was completed successfully, you are advised subsystems (ACM) are operating correctly too.
to run the alarm diagnostics. With this procedure, you can check
In particular, it is best to first display the values relative to the driving
whether amplifiers (GRA and RFA) and TCM are operating correctly.
of the receiving subsystem which are generated and monitored from
In the event of a malfunction, a message appears identifying the failed
within the module ACM.
module. The acronyms used have the following meanings:
Their correct behavior confirms substantially that acquisition is
– GRA-OFF: direct power supply failure to the gradient amplifier.
operating correctly.
This event may also be due (besides to the fuse being blown, or
a disconnected 220 V AC cable etc.) to failure to receive
acknowledgement from the TCM module.
– GRA: gradient amplifier malfunction (failed PLL connection of its
internal switching amplifier and/or output voltage clamp). Not
significant when GRA-OFF is present.
– RFA-OFF: direct power supply failure to the RF amplifier. This
event may also be due (as well as to the fuse being blown, or
disconnected 220 V AC cable etc.) to overheating of the
amplifier (T > 50 °C).
Fig. 3: System Check, X Gradient As for the receiving chain, you are advised to use the standard
machine settings (central frequency search, noise level, S/N for the
various receiving coil and sequence calibration, etc.).

Fig. 4: System Check, RF Pulses (direct and return loss) displayed

modifing scale settings

From <System Check> you can also verify the correct operation of
“Gradients” and “RF Pulse”. Regarding the RF pulse, you must know
the correct amplitude ratio between transmitted and reflected RF
pulse (Pd/Pr>4) which shows that the connection is correct and that
the transmitting coil (BTX) tuning is correct. Conversely, the absence
of the RF pulse may be due to:
A malfunction of the ACM module: if, for instance, the module is not
receiving power (fuse, cable, etc.).
Bad tuning of the transmitting coil. If the ratio is about 1 (i.e. all the
power is reflected), the problem could be due to a bad connection
between RFA amplifier and transmitting coil or a broken component
inside the transmitting coil. For example the central capacitor on the
tuning circuit inside the “gantry”.
A wrong value of the frequency set in the “Homogeneity” calibration.

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Procedures To have access to the rec files, open the Internet Explorer and, from
the home page, open the Rec File Management folder then View
Rec Folder: from this page you have to select the interested day,
Recording files introduction opening it the system will show the compiled rec files.

This section explains the possibility of evaluating information

regarding the system operations. In fact this information is written in Fig. 6: Today REC File folder
some recording files which can be seen by the operator.
The following paragraph gives the recording files list, in which the
name of every file is followed by an extension name “.rec”.
The Rec Files contain all the operations performed by the system.
Some of them are generic other are more specific. The system
creates a new folder every day and every folder contain only the rec
files filled in that day.
All the rec files are self-explaining and not always are created by the
system every day.

Fig. 5: REC File folder

Rec File Examples 180.rec
The 180° Pulse calibration is automatically done by the system every
Today Rec Folder scout acquisition to calibrate the necessary energy to rotate the spin
This folder contains all the rec files generated by the system in the during the sequence acquisition. The 90° Pulse is automatically
current day. As for the other days only the rec file generated are calculated by the system starting from the 180° Pulse value. The
present. It means that if the system doesn’t perform any acquisition 180.rec file is also filled in during the Service automatic calibrations.
the 180.rec, the varicap.rec, the freq.rec, etc. are not generated for Looking at this file is possible to understand when the system wasn't
example. Scrolling the rec file list you’ll be able to understand which able to calibrate the pulse and why the images went black, for
kind of operation are done by the system in that day and example.
consequently you’ll be able to open the more related rec file to the info
you are looking for.
Fig. 8: 180.rec

Fig. 7: Today Rec Folder

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Freq.rec Fig. 9: Freq.rec

Like for the 180.rec, the frequency calibration is automatically done by
the system every scout acquisition to find the magnet frequency in
that moment. A small frequency shift is normal and compensated by
the system.
A frequency shift usually is related to a thermal shift, usually, due to
the environmental thermal shift. During the day the temperature of the
room increase and the TCM has to follow this shift decreasing the
power sent to the Magnet to warm up it.
In case of big Magnet thermal shift, perform the System Monitor to
follow in real time the temperature and provided power to every
channel.
Remember that the system is calibrated to the Magnet central
frequency and it must be stable, all the specification written in the
Planning Guide and related to the installation room must be met.
Stable frequency means good image quality.
Varicap.rec Offgr.rec
The Varicap is a voltage value (0 - 9 V) sent by the RFR to the Coil in This file contains the Gradient Offset values calculated by the System
order to set it to the Magnet frequency taking care of the inserted during the automatic procedure.
load. Every Coil has its own Varicap value: when you save it manually
don't overwrite the other values. Also the Varicap is automatically
calculated by the system during every Scout acquisition. The rec file Fig. 11: Offgr.rec
is filled in by the system every time the varicap is calculated either
when is done automatically or manually by the Service technicians. If
the Varicap is not correct or cannot be calculated by the system
means that an error in the receiving channel occurred.

Fig. 10: Varicap.rec

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Gdelay.rec
This file contains the Gradient Delay values calculated by the System
during the automatic procedure.

Fig. 12: gdelay.rec

Service Rec File Plot introduction In the next figure you have an example of the diascope used to
display the room temperature info (all the data are automatically
This section deals with the monitoring and subsequent analysis of collected by the system when running the Temp Monitor test).
various quantities whose time evolution is interesting while evaluating:
● The characteristics of the environment in which the system must
operate (with particular reference to temperature and Magnetic Fig. 13: History File Selection
DC field strength)
● System adjustments while responding to changing environmental
conditions (with particular reference to thermal and magnetic
compensation activities)
● System parameters (with particular reference to central
precession (Larmor) frequency and operating noise level).
This environment is organized in this way: analysis of the time
evolution of the above mentioned quantities plays a critical role in
identifying troubles relating to the presence of incorrect environmental
conditions and/or damage or malfunctioning of thermal and magnetic
compensation units. Moreover, the analysis performed over a long
period of time can provide meaningful information (from a statistical
point of view) about the relationships between failures and certain
environmental conditions. In order to provide a complete tool, the
monitoring procedure can be performed in three different ways,
characterized by different time ranges:
● For a maximum period of a day (<System Monitor>: short period
analysis)
● For a maximum period of one year (<System History>: analysis Like in all the other system features the scales can be set by the user
performed over a part of the life cycle of the system) to better visualize the history data.
The practical tool used to inspect the quantities versus time functions
resulting from the monitoring procedure is again the “Diascope”
whose characteristics and functions are tailored for this specific
application as described below.
To visualize the info present inside the system, launch ARAS and click
on the SERVTREE icon, then open the Rec File Plot folder and the
system will show all the available data.

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System Check Functions

You can run the following tests from the system Check environment:
Description ● X, Y and Z Gradients Coil Driving
The <System Check> menu contains several functions allowing the ● Transmission Chain Driving (refer to RFA check paragraph)
operator to perform various checks of the system operation. The control software operating on the ACM sends the digital data,
which are necessary to drive the GRA. The ACM board is in the
Operation Signal Box.
Perform the following operations to access the <System Check> Within the ACM command, data are processed and transformed into
environment: analogue signals driving the gradient amplifier (GRA) and sent to the
● Turn on the system and wait for the operator interface to appear same amplifier by the GRA cable and reaches the GRA “INPUT”
on the screen. If after 20 seconds no error messages are connector.
displayed (e.g.: “Non recoverable error. Scan disabled.”), this Gradients are sent to the magnet side through the filter panel to the
means that the computer has successfully completed its magnet connection panel (rear side). Gradient X, Y and Z coils are
self-configuration (all modules are present) and is receiving the fixed into the “GANTRY” to the magnet and are made of multi layer
basic clock (for control and acquisition) from the ACM module. rigid circuit matter.
● Inside ARAS select the command <Tests>, <Troubleshoot.>
<System check> then press <Exec>
You have now entered the <System check> environment, from which
you can test the apparatus Electronics.
After approximative 10 seconds, you will hear the noise of pulsating
gradients. After another 10 seconds, the screen will turn into a
2-channel oscilloscope, displaying on the left a large window
displaying a pair of signals at the rate of about one pass per second,
and on the right a column containing a menu of commands.
Please note that data acquired exceeding the display range are
shown with a tangent line to the upper or lower edge of the window.
Displacement is relative to the visualization and not to the signal.
The message “Incorrect scan duration”, that is displayed when
quitting, is not a warning of a malfunction, but rather indicates the time
(longer than in a normal scan) that the <System Check> environment
has been active.
Fig. 14: System Check X,Y and Z channels

The first three channels of the

System Check test are the gradient
waveforms. The blue traces are the
output of the ACM board and the
input of the GRA module. The red
traces are the output of the GRA
module.
If the input traces are not present
means that or the ACM is broken
or the cable between the ACM and
the GRA is broken.
If all the output traces are flat
probably the GRA is broken or not
powered or disabled by the TCM
module.
If only one of the output trace is
flat, swap the gradient cables (e.g.:
X is flat, invert X with Y).
If the problem moves to another
channel means that the problem is
from the GRA on (cables or
Gantry); if the problem is still on
the same channel means that the
gradient board is broken.

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Fig. 15: System Check RF pulse

To change the spin orientation we

have to send power to the phantom
or patient. The RFA takes care to
amplifier the signal received from
the ACM module and sent it to the
Gantry (transmission circuit).
The blue trace is the direct pulse:
the energy that the RFA is
transmitting to the Gantry.
The red trace is the energy that we
are losing because the Gantry is
not equal to the ideal load (50 Ω). It
must be lower than 20% of the
direct pulse.
If the red trace is flat means that
the ACM module is broken or the
cable between ACM and RFA.
If the blue trace is flat disconnect
the output cable and connect a
dummy plug (50 Ω) to the RFA
output: if the trace is still flat means
that the RFA is broken otherwise
the Gantry or the cable are broken.
Image quality Fig. 16: Example of artifact due to the present of "spikes"

Common interference problem analysis

The most frequent cases are the presence of artifacts on the image
generated by external radio frequencies, interference created by
some Electronics modules inside the Electronics unit or “spikes”.
A typical case of the radio-frequency problem generates a strip on the
image; this can be more or less thick. In both cases, the noise is
selective, but when the strip is thin, this means that the noise has only
a single frequency. On the other hand, if the strip is thick, it is typically
a frequency modulation. Instead, the “spikes” could be classified as a
large bandwidth problem that is usually generated by poor power
supply or by certain motors (e.g. from elevators, air conditioning, etc.).
In the same way you can study RF interference using the <Rx Chain>
service menu. Also in this case you can have different kinds of
disturbance:
1. A well determined RF interference (one thin strip on the image)
2. A frequency modulation (example: band of strips on the image)
In the first case, set <FFT> mode in the <RX Chain> (ARAS program,
<Test> and <Manual>) environment to see a thin peak, whereas, in
<Echo> modality a sinusoidal signal will appear. While if a frequency
modulation (case 2) is present on the images, always in <FFT>
something like a narrow rectangle, formed by a given number of
peaks, will be displayed.

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Fig. 17: Example of selective noise with a given frequency Fig. 18: Example of frequency modulation
Fig. 19: RX Chain test, FFT visualization

When this window appears, select

the FFT mode then the A
visualization and apply these
settings to all the channels (right
button mouse, check the <Apply to
all channel> box then click on the
<OK> button).
Set the Frequency to 5 K to
visualize a larger bandwidth (at
least ±20 kHz from the central
magnet frequency), the Y-axis to
1 K and the Gain 1 to 255.
If a central peak appears is the
SINT oscillator and means that the
Phase and Quadrature offsets are
not properly calibrated to the zero
level.
The meaning of this test is check if
any radio frequency peaks appear
close to the magnet central
frequency (indicated by 0 kHz): if
they appear they can generated
noises on the images.
From the drop down menu, it’s
possible to switch on and off the
gradient driving chain to verify if
the RF problem may be caused by
the Gradient Sub system

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General problems regarding noise fact, it has often been noted that, if the grounding problem is solved,
the average-fft level decreases to a normal value (around 500).
This section covers some problems regarding high noise levels in the
system room and their possible solutions. A short list including things to be avoided during installation is given
below:
These kinds of problems could be generated by several things, such
as: the power line cable lacking a good filtering system, network lines – Power lines without an UPS system
to transmit data between different computers, the laser camera – Power lines must not pass close to the system
installed close to the system or any other source not perfectly – A layout of cables that creates a coupling between them
shielded. In all these cases, the normal noise level increases until it – Avoid putting other kinds of instruments in the same room, such
exceeds the warning noise threshold, to the detriment of the quality as a personal computer, laser printer, mediator, etc.
and resolution of the images so obtained.
– Ground cables wrongly connected or bad central ground
This is to say that everything (line cables, personal computer, network
A method to understand how the noise level changes during the day
cable, central phone line, etc.) in the room must be checked very
is described, so it will be possible to look at noise variations in real
carefully before installing the system to avoid any problems after
time. Here are the operations useful for this check:
installation.
● Put the homogeneous phantom inside the knee coil
Therefore to reduce the noise level in the room, you must ascertain in
advance which are the possible causes of the problems by acquiring ● Inside the ARAS program select <Test> <Manual> <RX Chain>
images in different conditions. For example, this can be done by menu then <Run>
turning off all possible sources of problems, step by step, then ● set the <FFT> modality
checking the average-fft value by clicking on the <Shielding> in the ● Set the Y-axis to 1 K. It is thus possible to visualize the noise peak
<Automatic> service menu. If the problem has not been identified better. In this modality two kinds of noise may occur
yet, proceed by making sure that all power lines use a line filter, that
● Selective noise with a given frequency: a single peak will be
there are no other critical instruments in the system room and that
displayed at that frequency; the higher the dB of the noise the
every ground cable of the machine is properly connected.
higher the peak
With regard to these problems, we recommend putting the power line
● A large bandwidth noise (white noise): the whole level of the signal
through an UPS system, so that the power line that arrives at the
increases; this means that the noise in the room is too high
system or at other instruments is without noise, without selective
interference or noise with a large bandwidth. ● To improve the signal display, click on the <Average> button and
set a number around 20
Another critical factor for the noise level is the presence of personal
computers or other instruments that could create some interference When the previous operations are completed verify if the level of the
by increasing the noise level. This noise could be selective signal is close to 1 K (first step) of the vertical grid, or if the “May”
interference (lines on the images) or, more likely, white noise (noisy variable in the information window has a value of around 1350, that
images). However, in any case, the image quality decreases means that the noise level is good (average-fft less then 500).
significantly. On the contrary, if the level is higher, then you can carry out two
Both the machine ground and the central ground must also be different trials:
checked, because they sometimes generate problems. As a matter of
● Verify the noise level putting a Dummy cup in the suitable support Consider that some related problems (for instance lines, spots, etc.)
supplied in the Gradient Tuning Kit may be caused by:
● Verify the noise level when a patient puts a limb inside the coil – RF external frequencies
Regarding the first case you can reach this conclusion: if the noise – RF frequencies within the system due to the failure of any
level is again in the specifications with the Dummy cup, this means hardware modules
the problem could be external, otherwise some parts of the
Electronics unit would create a rise in the noise level. Check each
module and cable, one at a time. Fig. 20: Radio frequency probably due to external factors
If the problem is external you must check as described in the previous
points. In fact when a patient's limb is inside the coil every external
disturbance is increased, because the patient acts as an antenna.
Therefore, at first you must check to see if the shielding parts are
correctly applied to the patient and if each ground cable is fixed, then
check what source could create the rise in noise.
If you find something such as a personal computer, telephone or laser
printer, that could be a source of noise, you will probably have to
apply the solutions described previously, decreasing the noise level in
the room (average-fft value around 400) until good quality images are
obtained.

Detecting artifacts on images

Simulation of examinations
After performing all the system's calibrations and the relative quality
tests, check that the system is operating smoothly by performing
scans on patients using different sequence types (GE, Spin-Echo,
Turbo-Multi-Echo, etc.). For this type of testing, perform several
acquisitions on all the four coils and assess the quality for each type
of sequence.
More specifically, the images obtained must be observed in order to
exclude the presence of artifacts (such as lines, light spots, bands,
etc.) and magnetic fluctuations in DC mode (e.g. blurring) and in AC
mode (e.g. ghosts). In order to check that the signal/noise ratio is
good and that the contrast is appropriate.

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Consider that some related problems, for instance ghost images, may – Thermal instability of the system;
be caused by: – Fluctuation of the signal due to DC magnetic interference;
– Phase and quadrature offsets a long way out of the zero level – Fluctuation of the signal due to miscellaneous HW problems.
– Fluctuation of the signal due to external fields at about 50/60 Hz
and 16.6 Hz
Fig. 22: "Blurring" artifact probably due to external DC

Fig. 21: Ghosts generated by external 50 Hz

Consider that strong spikes in the power line may cause some
problems, such as the “moire” artifact.

Consider that some related problems, for instance, out of focus

images called “blurring” effect, may be caused by:
Fig. 23: "Moire" artifact probably due to strong spikes on the power line Please note that, since before each scan an automatic fine calibration
of resonance frequency and of the receiving chain gain is performed,
any problems should be detected through the calibration procedures
and suitably signaled. It may be advisable, however, to check the
results produced by calibration in the store files (freq.rec and
autotar.rec).
The last shown case is related to a wrong Patient set up. If the
Patient’s anatomy is not correctly set in the center of the Magnet FOV
area or if his body is touching and loading the receiving coil or the
transmitting coil you’ll see very bright areas on the images.

Fig. 24: Wrong Patient’s set up

If the operator detects the above-mentioned artifacts in the images,

he/she must first analyze them carefully.
A list of scans can be found in the OPI program (<Protocol List>
folder). The Service operator may use them to check the image
quality, hence to identify any of the above-mentioned problems.
All the current scans are to be taken in multi slice mode with the slices
oriented as desired. Have at least one standard direction and one
double oblique slice for each scan and change the directions between
scans.

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The scout lines are useful to identify the center of the FOV area where Shielding efficiency
the interested anatomy must be set
The purpose of this test is to check that no external noises are
present, such as radio-frequencies which would generate lines or light
Fig. 25: Wrong Patient’s set up spots on the image. Moreover, the procedure checks that the noise
level does not exceed a pre-set threshold value.

Fig. 26: Line generated by radio frequencies

The program is based on running a sequence that carries out a
simple acquisition of the noise picked up by the receiving coil. By
submitting it to Fourier's transform, you can detect the spikes resulting
from external radio frequencies and to calculate the average noise
level.

Operations
● Position the knee coil 1 with the geometrical phantom placed in
axial position
● From the ARAS program select <Tests> <Automatic>
<Shielding> then <Run>
● Look at the message sent by the calibration procedure. If this was
not successful, do not continue, but rather check the store file
“noise.rec”
● Exit by clicking on <OK> button
In the event of noise or of signal spikes exceeding the threshold
(threshold_f), the program indicates their position (co-ordinate, range
1 to 256), amplitude and frequency.
In the event of persistent interference, on-site measurements must be
taken exactly like those taken before installation. In addition, you must
check that noise is not generated by the Electronics. You must also
make sure that any type of lines or spots does not damage the
images. For this reason, some test scans must be taken.
Conversely, if the noise level exceeds the threshold, it is likely that the
receiving chain is malfunctioning or not properly calibrated. Please
note that the cause of this might be white noise picked up directly by
the coil.
Therefore, you are advised to check that there are no possible
sources near the machine and that the shielding is properly sealed.
The noise level is represented by average_fft, whose threshold value
is written in the software and has been set taking into account the
situation of the first machines. Please note that this calibration may
also be performed from the operator's interface as a diagnostics scan.

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Repair
In case of not perfectly shielding efficiency, replace the shielding
boots, check all the system grounds and if necessary provide a
dedicated ground.
If the image problems are generated by magnetic interference refer to
the installation Guide, Magnetic Compensation Chapter to
compensate them.
Part 4 Software

Trouble shooting strategy Strategy

Software repair is a difficult task due to the complexity of today's
software.
System
In most cases the first question that comes to mind is: “Is the problem
caused by hardware or software?” Backup
Reinstalling the software will answer this question quite reliably, but This function allows the creation of a copy of the system calibration
will possibly cause other problems such as loss of data (e.g.: images data and user's protocols and configurations, but does not save the
of patients, customer protocols or system specific dynamic data that customer's images.
has not been saved). Create the system back up after the installation and repeat it after
To make software trouble-shooting as effective as possible some every maintenance when the system parameters are stabilized and
procedures to assist you in dealing with software problems are given the customer created his own protocols.
below. To create a system back up:
● Log on the system like SERV (typing the correct password) and
click on the Internet Explorer icon
● Insert a CD-ROM or DVD into the DVD burner
● From the homepage, select Configuration Management and
Backup & Restore (like shown in the next figure)
● Follow the SW indications

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Fig. 26: IE, Back Up Page Images

Backup
To create a User's images backup, act as described:
● Log the system as SERV and type the correct password
● Launch the ARAS program
● Select TOOLS and Images Backup
● Insert an empty media in the DVD burner and start the storing
procedure pressing the OK button
● The media will be automatically numbered (the higher the number
of images present on the HD, the higher the number of necessary
media)

Restore
To restore the User's images from the created backup, act as
described:

Restore
NOTICE The restore procedure erase the images
● Log on the system like SERV (typing the correct password) and contained on the system Hard Disk.
launch Internet Explorer
The restore procedure works only if on the
● Insert the back up (created during the Backup procedure) into the
system Hard Disk and on the Backup DVD is
available drive
present the same SW Release and on the same
● From the Internet Explore home page, select Configuration System that created the Backup DVDs
Management and Backup & Restore
● Follow the SW indications ● Log the system as SERV and type the correct password
● Launch the ARAS program
● Select TOOLS and Images Restore
● Load the images from the backup DVD
Repair ● When the sentence “Press any key to boot from CD or DVD...”
appears press ENTER
● The system loads some files automatically for some minutes then
Complete Software installation a DOS style window will appear: do not interact with the system!
This chapter describes how to install the system software in a new ● Wait for the “E-MRI Image Restore” window and press the button
system with an not formatted hard disk or in a system with a “BIOS Update”: the system reboots and then loads some files
pre-installed software version. automatically. When completing switch off the system
● Switch on the PC and press and release the F10 key, do not hold
it, until the Bios boot mask is shown (enter the correct Service
CAUTION Use this procedure only if the procedure password) (F2 key to enter in the Bios setup)
contained into the Installation Guide, Software
● In the Bios boot mask, select the DVD drive in order to perform the
chapter doesn't work properly or in case of HD
boot from it and then press ENTER
failure or in case of OPI incorrect starting
● When the sentence “Press any key to boot from CD or DVD...”
appears press ENTER
CAUTION All the data contained into the HD will be lost
● The system loads some files automatically for some minutes then
during the installation of the Operating System
a DOS style window will appear: do not interact with the system!
● Wait for the “E-MRI Image Restore” window and press the button
“BIOS Configuration”: the system reboots and then loads some
files automatically. When completing switch off the system
Mother Board BIOS Update and Setting

CAUTION Apply the following procedure only if really

necessary (specified by ESAOTE Service Dep.
or specifically written in the SW or PC Serinfo)

● Disconnect the network cable and switch on the system

● Press and release the F10 key, do not hold it, until the Bios boot
mask is shown (enter the correct Service password) (F2 key to
enter in the Bios setup)
● Take the “ESAOTE Windows VISTA Ultimate Image for…” DVD
provided with the new PC unit and insert it into the drive
● In the Bios boot mask, select the DVD drive in order to perform the
boot from it and then press ENTER

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WINDOWS VISTA Operating System Installation

NOTICE To enter in the BIOS Setup menu you have to
press and release the F2 key and to enter the
CAUTION Disconnect the network cable and connect it password. If you don’t know it send an email to
back only at the end of the SW installation the ESAOTE headquarter. Refer to the Host
procedure chapter for more info regarding the BIOS settings.

● Disconnect the network cable and switch on the system ● When the sentence “Press any key to boot from CD or DVD...”
● During the boot, press and release the F10 key (do not hold it) appears press ENTER
until the BOOT mask is shown
● Take the “ESAOTE Windows VISTA Ultimate Image” DVD
CAUTION During this procedure the previous sentence
provided with the System and insert it into the drive
may appear many times: boot from DVD only
● From the BOOT menu, select the boot from S-ATA CD-DVDW and when specifically requested by the procedure!
press ENTER
● The system loads some files automatically for some minutes then
Fig. 27: Boot Selection Page a DOS style window will appear: do not interact with the system!
● Wait for the “E-MRI Image Restore” window and insert in the field
“PC Serial Number” the Manufacturer serial number of the PC
Unit (not the ESAOTE one), then press the button “Restore” and
confirm the action by pressing the OK button in the next windows
Fig. 28: HTML Page Fig. 29: Vista PC Unit

● Write the PC Unit Serial Number (present in the PC unit back

side) as shown in the following figures

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Fig. 30: PC Unit Serial Number Insertion (the shown code is just an Fig. 31: Start of Loading Procedure
example)

● Click on the OK button continue to start the restoring procedure

● Click on the Restore button and the system will warn you that the that will take about 15 minutes, do not interact with the system and
hard disk will be formatted as shown in the next figure wait for the next image

NOTICE If an error message appears, you may have

inserted a wrong serial number or a wrong
ESAOTE VISTA DVD
Fig. 32: End of Loading Procedure Driver Check Procedure
Here following a short procedure to correctly install the peripheral
drivers is provided, use it only if necessary basically when the drivers
are not automatically installed
● After that, the system will automatically set all the installed
peripherals performing an automatic reboot at the end
● Perform the log on as “esaote” password “mriscanner”
● Verify that all the peripherals are correctly installed by opening the
Device Manager feature: click on START, Computer, System
Properties, Advanced system settings, Hardware and Device
Manager as shown in the following figures (mouse prompt is
located on the item you have to select)

Fig. 33: Vista Installation: click on START and Computer

● Press the OK button to reboot the system and remove the

ESAOTE VISTA DVD from the drive (or anyway do not restart from
it) while the system will boot from hard drive and perform an
auto-configuration procedure then an automatic reboot will be
done
● At the end of the reboot the Operating system will start an
automatic configuration for about 10minutes and then will reboot
automatically
● After the reboot perform the log on as “esaote” password “mr is
canner” and verify that all the peripherals are correctly installed by
opening the Device Manager feature (no “?” or “!” marks before
the peripheral name). Usually only the VGA card driver has to be
manually installed
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Fig. 34: Vista Installation: click on System properties Fig. 36: Vista Installation: click on Hardware and Device Manager

Fig. 35: Vista Installation: click on Advanced system settings

Fig. 37: Vista Installation: Device Manager DRIVER LOADING PROCEDURE
– Insert, into the drive, the ESAOTE DVD containing the SW
release (close the auto-play window if opened)
– From Device Manager, double click on the not correctly installed
peripheral to open the driver upgrade window then click on the
Driver tab and on the Update Driver... button (or Reinstall
Driver... button)

NOTICE The “!” and “?” signs identify the not correctly
installed peripherals

Fig. 38: Vista Installation: installing drivers

● In the previous figure the VGA card is not properly installed so the
correct drivers must be loaded. Here following a short procedure
to correctly install the peripheral drivers is provided, use it only if
necessary basically when the drivers are not automatically
installed, as in this example for the VGA card

NOTICE If in the Device Manager list under “Other

Device” the USB UltraPro written appears as
not correctly installed do not take it into
consideration: the problem will be fixed
automatically by the OS SP installation

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– When the window called “Update Driver Software” appears, – In the window “Search for driver software in this location:”
click on the button Browse my computer for driver software confirm this action by pressing the NEXT button
– In the window called “Browse for driver software in your
computer” insert the driver path location such as “$:\Drivers\...” NOTICE The symbol $ must be replaced with the DVD
(... means that you have to insert the correct path name burner letter, normally is D
according to the peripherals you are installing; e.g.: DSP for the
SDSP card, VGA for the VGA card, LAN for the LAN card etc.) or
you can select only the drive and then click on the NEXT button – If the window called “Windows Security” appears warning you
to start the auto search function that “Windows can't verify the publisher of this driver software”,
click on the button Install this driver software anyway
– After the driver installation, close the window by pressing the
Fig. 39: Vista Installation: selecting the drivers path CLOSE button

Fig. 40: Vista Installation: drivers installed

 Fig. 41: Autoplay - Select Run Setup.exe
NOTICE Display settings (such as resolution) will be
automatically set by the system during the first
boot after the VGA card driver installation

– Verify that now the peripheral is correctly installed and, if

necessary, repeat this procedure for the not installed peripherals
till to install them all correctly
– When done remove the SW DVD and reboot the system
● Go ahead with this procedure

Vista Operating System Patch Installation

NOTICE This procedure must be carried out before to

proceed with the SW Installation procedure

● Switch on the System and perform the log on like user ESAOTE
typing the correct password (inserted in the VISTA settings)
● Close the “Welcome Center” window if opened
● Insert into the drive the DVD containing the ESAOTE software ● In the “User Account Control” window that warns you that a
release and after few seconds, when the “Auto play” window software is attempting to run, click on the Allow button
appears, click on the Run Setup.exe button

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Fig. 42: User Account Control - Select Allow ● The procedure will ask you to start the OP SP installation by
clicking on the OK button

Fig. 43: OS SP installation

● After starting the installation procedure, the system performs an

automatic reboot then the system will show you the following
selection page. In this page you have the possibility to select three
different sources to install the OS SP and then in the bottom part
you have other four buttons:

SOURCES
– DVD / CD-ROM
● When the HTML page appears, you'll have different choices
available ÖTo install the OS SP from this drive
● Select the OS SP installation and the system will ask you to insert – FTP
the code XXXX then click on the OK button to confirm ÖTo install the OS SP via FTP (not available in this release due
to the size of this OS SP)
NOTICE The SP installation code is not written in this – M.O Disk
manual as all the necessary passwords. ÖTo install the OS SP from this drive (only for factory use)
Send an e-mail to mri.service@esaote.com to
know them all BUTTONS
– Proceed with OS SP Installation
 ÖTo install the OS SP Fig. 45: Operating System SP Installation
– Check device for OS SP
ÖTo verify if the ESAOTE SW Release is present in the selected
drive
– Restart OS SP Procedure
ÖTo re-install the OS SP in case of problem during the first
installation
– Exit
ÖTo leave the OS SP installation window

Fig. 44: Operating System SP selection page

● When done, the following message is shown

● By clicking on the Proceed with OS SP Installation button the

OS SP installation starts

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Fig. 46: Operating System SP installed ESAOTE Software Installation

● Switch on the System and perform the log on like user ESAOTE
typing the correct password (inserted in the VISTA settings)
● Insert the ESAOTE DVD, if already present open the DVD drive
and close it back to start the auto play function
● After few seconds, when the “Auto play” window appears, click on
the Run Setup.exe button
● In the “User Account Control” window that warns you that a
software is attempting to run, click on the Allow button
● When the HTML page appears, you'll have different choices
available
● Select the E-MRI Vista SW INSTALLATION and the system will
ask you to insert the correct code that is XXXX and then confirm
this action pressing the OK button

NOTICE This SW update code is different than the other

● After the re-boot, proceed with the OPI SW Release installation SW releases and is not written in this manual.
Send an e-mail to mri.service@esaote.com to
know it.

Fig. 47: Confirmation Button

● Don't interact with the system and wait for the window ● When the next window appears click on the sentence “I accept
explained in the next point the terms in…” then click on the NEXT button
● When the next window appears click on the NEXT button
Fig. 49: SW installation point 2
Fig. 48: SW installation point 1

● The procedure goes ahead automatically and will take more or

less 5". The system will perform the software installation steps.
Don't interact with the system and wait for the log on window
(SERVCFG user, password as the user SERV)

NOTICE The SW installation code is not written in this

manual as all the necessary passwords
Send an e-mail to mri.service@esaote.com to
know them all

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Fig. 50: SW installation point 2: installation Fig. 51: SW installation point 3

● When the next window appears click on the sentence “I accept

the terms in…” and insert the SW Installation Password in the
blank field then click on the NEXT button

● Perform the log on as SERVCFG and when the next window NOTICE The SW installation password is not written in this
appears click on the NEXT button manual. To know it, send an e-mail to
mri.service@esaote.com
Fig. 52: SW installation point 4 Fig. 53: SW installation point 5

● Insert the system own data or the generic data as shown in the
next figure, remember that the system serial number must not
start with 0 (zero) then click on the NEXT button

● Select the correct system hardware release you are installing then
click on the NEXT button

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– SERVDRIVER (the same password as the user SERV) to allow

NOTICE SELECT HARDWARE RELEASE 6.1 FOR the System to complete the software installation
SYSTEMS WITH AUTOMATIC SHIMMING – Perform a log off and then log on like ESAMRI
COMPONENTS INSTALLED – Perform a log off and then log on like ADMIN and insert the
Network settings, DICOM, etc.
– Perform a log off and then log on SERV
Fig. 54: SW installation point 6
● Perform the firmware upload by opening IE and selecting the
Firmware Upload page:
– Click on the Update Revision button and the system will
indicate which file is currently used by the cards
– Open the drop down menu of every card to verify which files are
available for uploading
– Install the newest by clicking on the Upload Firmware button
– When done reboot the system

Fig. 55: Firmware Upload Step 1

● Check if the inserted data are correct and click on the INSTALL
button to proceed with the OPI installation otherwise go back
clicking on the BACK button to change the inserted data
● The procedure goes ahead automatically. Don't interact with the
system till that the log on mask is shown.
● After the re-boot, you must perform the log on in this order:
Fig. 56: Firmware Upload Step 2 VISTA Operating System Activation
With PC Unit DH55DH Core i5 or newer
Starting from the BIOS VERSION ENB7510H. 86A. 0032. 2012.
0710. 1855 (present in the Image DVD for Windows Vista Loading
Code 301002305) the PC unit automatically active windows VISTA
without any extra operation.

Fig. 57: Bios Interface

CAUTION Perform a reboot after the firmware upload.

● Activate the system options opening the IE Options page. Could

be necessary to insert and save the enabling codes
● Set the Hardware Configuration page according to your system
component status
● The procedure is finished, proceed with Vista Activation
● the System restore or data inserting and/or calibrations

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With PC Unit DG43NB Core2 Quad or older ● In the window that requests to confirm the activation press the OK
button
VISTA Operating System Activation ● The procedure is finished, proceed with the System restore or
data inserting and/or calibrations
The activation of the operating system must be performed only after
the completing of all the software installations (operating system VISTA Via phone activation Using the Windows VISTA Sticker
patch and ESAOTE software release). The activation can be done
● Disconnect the network cable
either via web or via phone, obviously the first one is much faster but
requires that the system will be connected to the web directly or ● Switch on the system and perform the log on as SERV
through a proxy. Contact the Hospital IT administrator to identify ● Wait for the OPI complete initialization (green light) and then close
which web connection is available and the proxy and port value you it by clicking on the X window icon
have to insert (if necessary). ● Select Start, Programs, Windows Activation and in the window
Please be advised that there are different procedures according to the “May you connect to the Internet?” select NO and press the NEXT
Microsoft License sticker attached to the PC unit: VISTA or 7. button
● Click on Continue to confirm the execution of the requested
VISTA Via web activation Using the Windows VISTA Sticker feature as administrator
● Switch on the system and perform the log on as SERV ● When the window “Activate Windows Now” appears, click on the
● Wait for the OPI complete initialization (green light) and then close Show me other ways to activate button and in the window “How
it by clicking on the X window icon do you want to activate windows” click on the Use the automated
● Select Start, Programs, Windows Activation and in the window phone system button
“May you connect to the Internet?” select YES and press the ● When the window “Find available phone numbers for activation”
NEXT button appears, select the country you are and than press the NEXT
● In the window that requests “Do you need a proxy to connect?” button
select: ● Call the Windows Activation Call Center and follow the provided
– If you have a proxy: YES and insert the proxy and port values instructions than in the “Activate windows now” window”, insert the
than press the NEXT button activation code provided by the operator and press on the NEXT
– If you don’t have a proxy: NO than press the NEXT button button
● Click on Continue to confirm the execution of the requested
feature as administrator
● When the window “Activate Windows Now” appears, click on
Activate Windows online now and the window “Activating
Windows” will be shown for some seconds
● When the window “Type a different product key for activation”
appears, insert the activation code present on the label stacked on
the PC case and press the NEXT button
Fig. 58: Vista Activation (the shown numbers are just an example) VISTA Via web activation Using the Windows 7 Sticker
● Switch on the system and perform the log on as SERV
● Wait for the OPI complete initialization (green light) and then close
it by clicking on the X window icon
● Select Start, Programs, Windows Activation and, in the window
“May you connect to the Internet?”, select YES and then press the
NEXT button

Fig. 59: Vista Activation

● In the window that requests to confirm the activation press the OK

button
● The procedure is over, proceed with the System restore or data
inserting and/or calibrations

● In the window that requests “Do you need a proxy to connect?”

select:
– If you have a proxy: YES and insert the proxy and port values
than press the NEXT button

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– If you don't have a proxy: NO than press the NEXT button Fig. 61: Vista Activation
● Click on Continue to confirm the execution of the requested
feature as administrator and wait for the window shown in the next
image

Fig. 60: Vista Activation

● The system will show the following window advising that the
inserted code is already in use and providing different chooses

● Insert the VISTA code VWV86-KYGPP-GD89R-G8JY9-2H8KX (or

insert the code present on the sticker) then press the NEXT button
Fig. 62: Vista Activation Fig. 63: Vista Activation

● Select the “-> Use the automated phone system to activate” ● Select your country (“Italy” in this example), press the NEXT
choice by pressing it with the mouse and the system will show the button and the system will show the following figure
message shown in the next figure

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Fig. 64: Vista Activation Fig. 65: Vista Activation

● Call the provided toll-free number to interact with the automated ● When done press the NEXT button and the system will verify the
call center: follow the instructions (the keys you should have to inserted code showing a correct or incorrect validation message
enter are in sequence “2”, “1” and “#”) till to insert the 9 codes ● This procedure is over
present in the shown 9 fields (previous figure), when done the
automated call center will provide the activation code: insert it in
the 8 fields identified by letters (press the * phone button for
re-listening the code and # for next code) up to complete them all
as shown in the next figure
VISTA Via phone activation Using the Windows 7 Sticker ● Insert the VISTA code VWV86-KYGPP-GD89R-G8JY9-2H8KX (or
insert the code present on the sticker) then press the NEXT button
● Disconnect the network cable and connect it back at the end of the
procedure Fig. 67: Vista Activation
● Switch on the system and perform the log on as SERV
● Wait for the OPI complete initialization (green light) and then close
it by clicking on the X window icon
● Select Start, Programs, Windows Activation and in the window
“May you connect to the Internet?” select NO and press the NEXT
button
● Click on Continue to confirm the execution of the requested
feature as administrator and wait for the window shown in the next
image

Fig. 66: Vista Activation

● The system warns you that could not connect to internet to

validate the code and will show you different choices: select “->
Show me other ways to activate” and then select “-> Use the
automated phone system to activate” choice by pressing it with
the mouse and the system will show the message shown in the
next figure

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Fig. 68: Vista Activation Fig. 69: Vista Activation

● Select your country (“Italy” in this example), press the NEXT ● Call the provided toll-free number to interact with the automated
button and the system will show the following figure call center: follow the instructions (the keys you should have to
enter are in sequence “2”, “1” and “#”) till to insert the 9 codes
present in the shown 9 fields (previous figure), when done the
automated call center will provide the activation code: insert it in
the 8 fields identified by letters (press the * phone button for
re-listening the code and # for next code) up to complete them all
as shown in the next figure
Fig. 70: Vista Activation

● When done press the NEXT button and the system will verify the
inserted code showing a correct or incorrect validation message
● This procedure is over

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Part 5 Host

Trouble shooting strategy Procedure

In this chapter you will find test strategies encompassing the complete This section is designed to provide to the field engineer in-depth
host system. description of trouble-shooting procedures for the complete host
system.
Images visualization and storing Use the data present in the following section to check the host part of
the system.
Image visualization and storing is an important system chain. It
contains all the modules responsible for the last part of the image
process.
The modules contained in this chain are: CPU, VGA, HD DVD drive.

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Computer and Device checks Fig. 72: PC Unit and Card Positions (BEFORE MODEL 0PATSX)

Computer and Devices Settings

Fig. 71: PC Unit (BEFORE MODEL 0PATSX)

Fig. 73: PC Unit (FROM MODEL 0PATSX ON) (GPU Card is optional) Fig. 74: PC Unit and Card Positions (FROM MODEL 0PATSX ON) (GPU
Card is optional)

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Hard disk CONFIGURATION

The hard disk must be a S-ATA III, 7200rpm and 1T Byte on. Connect Onboard Device Item Help
it to the Mother Board S-ATA0 connector by using a S-ATA cable. Sata Drivers
Event Log
Video
SATA DVD Burner
Fan Control & Real Time Monitoring
The hard disk must be a SATA DVD burner. Connect it to the Mother PCI/PCIe Add In Slots
Board S-ATA connector by using a S-ATA cable.

Onboard Device

CPU Mother Boards USB Item Help

Parallel Port [Enable]
Identify the motherboard installed in your PC unit before to proceed.
Mode [Bi-Directional]
PS/2 Port [Enable]
Tank H55MDC Core i5 - 4GB/16GB DDR3 ram - 1TB HD Audio [Enable]
Switch on the system and press the “F2” key during the boot and Front Panel Audio [High Def Front Panel]
insert the correct password to enter in the mother board bios set-up Lan [Enable]
(the “F10” allows to enter in the boot menu). Num Lock [Enable]

Mother Board INTEL DB75EN

Bios Version ENB7510H.86A.0032.2012.0710.1855

MAIN
INFO Item Help
System Identification Information (no changeable)
System Date [xx:xx:xx]
System Time [xx:xx:xx]
USB FAN CONTROL & REAL TIME MONITORING
USB Legacy [Enable] Item Help CPU (CPU Header) Fan Speed Item Help
USB Port 01: [Enable] Inlet (Front Header) Fan Speed
USB Port 02: [Enable] Outlet (Reader Header) Fan Speed
USB Port 03: [Enable]
USB Port 04: [Enable] Processor Temperature [No changeable]
USB Port 05: [Enable] PCH Temperature [No changeable]
USB Port 06: [Enable] Memory Temperature [No changeable]
USB Port 07: [Enable]
USB Port 08: [Enable] +12.0V [No changeable]
USB Port 09: [Enable] +5.0V [No changeable]
USB Port 10: [Enable] +3.3V [No changeable]
USB Port 11: [Enable] PCH Core Voltage [No changeable]
USB Port 12: [Enable] Memory Voltage [No changeable]
Processor Core Voltage [No changeable]
SATA DRIVERS +3.3V Standby [No changeable]
Chipset SATA Mode [AHCI] Item Help
eSATA Port [Disable] CPU FAN
SATA INFO Fan usage [CPU] Item Help
Primary Temperature Input [CPU]
EVENT LOG Primary Temperature Input [none]
Clear Event Log [Disabled] Item Help
Event Logging [Enabled] REAR FAN
Fan usage [Inlet] Item Help
VIDEO Primary Temperature Input [PCH]
Video [No changeable] Item Help Primary Temperature Input [Memory]

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FRONT FAN BOOT

Fan usage [Outlet] Item Help Hard Drive Order [name] Item Help
Primary Temperature Input [PCH] Boot to Optical Devices [Disabled]
Primary Temperature Input [Memory] Boot to Removable Devices [Disabled]
USB Boot [Disabled]
PERFORMANCE General Optimization [Disabled]
Do you wish to continue? [No] Item Help USB Optimization [Disabled]
Boot Display Option [No changeable]
SECURITY
Set Supervisor Password Item Help BOOT DISPLAY OPTIONS
Set User Password Display CTRL-P for Intel MEBX [Disabled] Item Help
Set Master Key Hard Disk Drive Password
Set Hard Disk Drive Password EXIT
Exit Saving Changes Item Help
POWER Exit Discarding Changes
Intel Dinamic Power Technology <Energy Efficient Item Help Discarding Changes
Performance>
Load BIOS Profile
Processor Power Efficiency Policy <high Performance>
Save BIOS Profile
Delete BIOS Profile
Intel Rapid Start Technology [Disabled]
Depp S4/S5 [Disabled]
Wake on PS/2 Keyboard from S5 [Stay Off]
Tank DH55MDB Core i5 - 4GB DDR3 ram Audio [Enable]
Switch on the system and press the “F10” key during the boot and High Def Front Panel Audio [Enable]
insert the correct password to enter in the mother board bios set-up. On-Board LAN [Enable]
USB Ports [Enable]
Mother Board DH55HC USB Configuration
Bios Version TCIBX10H.86A.0040.2010.1018.1100
USB Configuration
MAIN
USB Legacy [Enable] Item Help
System Language [English] Item Help
Backwards Compatibility Mode [Disable]
System Date [xx:xx:xx]
USB Port 01: [Enable]
System Time [xx:xx:xx]
USB Port 02: [Enable]
ADVANCED USB Port 03: [Enable]
Boot Configuration Item Help USB Port 04: [Enable]
Peripheral Configuration USB Port 05: [Enable]
Drive Configuration USB Port 06: [Enable]
Event Log On Configuration USB Port 07: [Enable]
Video Configuration USB Port 08: [Enable]
Fan Control & Real Time Monitoring USB Port 09: [Enable]
Chipset Configuration USB Port 10: [Enable]
USB Port 11: [Enable]
Boot Configuration USB Port 12: [Enable]
Numlock [On] Item Help
Drive Configuration
Peripheral Configuration ATA/IDI Mode [Native] Item Help
Serial Port [Disable] Item Help

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S.M.A.R.T. [Enable] Security

SATA Port 0 [xxxxxxxxx] Set Supervisor Password Item Help
SATA Port 1 [Not installed] Set User Password
SATA Port 2 [Not installed]
POWER
SATA Port 3 [Not installed]
After Power Failure [Stay Off] Item Help
Hard Disk Pre-Delay [No]
ACPI Suspend State [S3 State]
Event Log Configuration S3 State indicator [Blink]
View Event Log [No Changeable Opt] Item Help S1 State indicator [On]
Clear Event Log [Disable] Wake on PS/2 Keyboard from S5 [Stay Off]
Event Logging [Enable]
Mark Event as Read [Disable] BOOT
Hard Drive Order [xxxxxxxxx] Item Help
Video Configuration Boot to Optical Device [Disable]
IGD Primary Video Port [Auto] Item Help Boot to Removable Device [Disable]
Primary Video Adaptor [Auto] USB Boot [Disable]
IGD DVMT Memory [Max DVMT] Boot USB Devices First [Disable]
UEFI Bott [Disable]
Fan Control
[No Changeable Opt] Item Help EXIT
Exit Saving Changes Item Help
Chipset Configuration Exit Discarding Changes
[No Changeable Opt] Item Help Load Optimal Defaults
Load Custom Defaults
Performance
Save Custom Defaults
Do you wish to continue? [No] Item Help Discard Changes
Test and Adjustment Table
The table lists the adjustments required after replacing individual boards or assemblies.

Tab. 3: Test and adjustment

MODULE TEST ADJUSTMENT

Motherboard Switch on the system and perform some operations Verify BIOS settings, no adjustment required

HD Switch on the system and perform some operations Insert back all the system data (using the system
back-up or manually)

VGA Switch on the system and perform some operations, check in Load correct driver and settings, no adjustment
device manager is the device is correctly recognized required

DVD Burner Try to receive or send some images from/to the drive, check in Check the jumper and deep switches settings
device manager is the device is correctly recognized

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Part 6 Control

Trouble Shooting Strategy SDSP Test

This chapter contains the test strategies encompassing the complete Operation
control system. ● Switch on the system and perform the log on as SERV
● When OPI is open click on the “LOG Viewer” tab (bottom part of
the window) and check if the SDSP0 and SDSP1 circuits present
inside the SDSP card (contained into the PC Unit) are correctly
Procedure initialized (as shown in the next figure). If you read an error
message means that the card doesn't work properly
This part contains the exchange procedures and the necessary ● If the SDSP0 initialization is not completed (e.g. the program stops
adjustment procedures. Please observe normal safety precautions in at the line “SDSP 0 program started”) the problem could be in the
connection with the particular area in which you are working and data cable or in the ACM card. For example you can disconnect
overall safety precautions in general. This part is designed to provide the optical fiber cable and try to initialize the SDSP module without
to the field engineer an in-depth description of trouble-shooting the connection with the Electronics Unit. Verify also the integrity of
procedures for the complete control system. the optical fiber cable

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Fig. 75: SDSP1 and SDSP0 correct initializations Tab. 4: SDSP led status meaning (normal status means system in
stand-by)

Led Normal Error Error Meaning

PCI Off On Failure Bus PCI
DPS1 Blinking /
n.a n.a.
debug debug
LINK
Off ON Failure Link
ACM
DPS0
Blinking /
debug n.a. n.a.
debug

● If the SDSP card is not correctly initialized try to verify the optical
fiber connections and check the LEDs status (they are located on
the SDSP card panel visible on the PC Unit back side)
ACM test Fig. 76: System check

Operation
● Switch on the system
● Under ARAS, select <Test> < Troubleshoot.> <System check>
● If no traces are present the ACM is broken
● Click on Channel field and select the gradients X, Y and Z. The
red trace is the output from the GRA; the blue trace is the input
from the ACM board.
– If the blue traces are flat, the ACM board is broken
– If the red traces are flat but the blue traces are present means
that the cable between the ACM board and the GRA module
could be broken, or the GRA is broken (or not powered) or the
GRA is disabled (by the TCM because the Magnet temperature
is incorrect)
– Remember that all the signals are collected by the ACM board
and if the trace is displayed on monitor doesn't mean that
reaches the module correctly! If only one red trace is flat and all
the other traces (red and blue) are present try to invert the ● Open the Electronics Unit and check the ACM led status meaning,
gradient cable, if you are able to move the problem to another in case of error count the number of blinking after a pause
channel means that the problem is after the GRA, if you are not
able to move it means that one channel of the GRA is broken

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Tab. 5: ACM led status meaning Fig. 77: ACM module (inside the Electronics Unit)

Led Normal Error Error Meanings

The ACM CPU is not working
ARM Blinking On or Off
(DIM not driven)
ACM clock or power missing
SEL 6 blinks Off
or FPGA not working
No optical link power from
Always on
PC Unit (SDSP card)
On during the
The ACM is not working
first SEL blink
On during the
The ACM fan/s is/are not
second SEL
working
blink
On during the
Always off
third SEL Alarm from GRA
FAIL during the SEL
blink
blinks
On during the
fourth SEL Alarm from TCM
blink
On during the
Alarm from RFA
fifth SEL blink
Fig. 78: ACM module Fans
On during the
Alarm from DIM (normal if
sixth SEL
the DIM is turned off)
blink
Missing connection with
LNK1 On Off GRA and/or TCM (check
GRA and TCM led status)
Missing connection with RFA
On (off if DIM
LNK2 Off and/or DIM (check RFA led
unit turned off)
and DIM status)
Repair Fig. 79: Opened Electronics Unit

This chapter contains repair instructions encompassing the complete

control system.

Change SDSP card

● Shut down the System
● Disconnect all the cables connected to the PC unit
● Open the PC unit
● Take out the broken card and change it
● Close the PC unit
● Connect back all the cables
● Close the Console
● Refer to the following table for necessary tests and adjustment

Change ACM module

● Shut down the System
● Open the Electronics Unit
● disconnect all the cables from the ACM module
● Extract and replace the ACM module with the new one
● Reconnect all the disconnected cables
● Close the Electronics unit
● Refer to the following table for necessary tests and adjustment

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Test and Adjustment Table

The table lists the adjustments required after replacing individual boards or assemblies.

Tab. 6: Tests and adjustments

MODULE TEST ADJUSTMENT

SDSP Check if the card is correctly initialized by OPI and acquire a No adjustment required
scout
ACM Go to Under ARAS, select <Test> <Troubleshoot.> <System Firmware upload, scout acquisition and
check> and look for the gradient the X, Y and Z input to the homogeneity test
GRA module
Part 7 RF Subsystem

Trouble Shooting Strategy Procedure

General Transmitting Chain Driving
One of the essential prerequisites for the excellent image quality of an A description of the process and identification of the modules
MR- system is a correct and stable RF system. responsible for the transmission process is shown in the following
However, due to the complexity of a MR- system, image quality is figure.
influenced by a great variety of components and functions, such as
● Communication systems (e.g.: general data transfer, etc.) Fig. 80: Transmission chain description (coil driving)
● Control systems (e. g. Host, etc.)
● Image generating systems (e. g. RF system, gradient system,
etc.)
● Image acquisition, processing and archiving systems
● Software performance
For more explanations about the module described in this chapter
refer to the Functional Description manual RF chapter.

The control software operating on SDSP sends the digital commands

necessary for driving the transmission coil to the ACM. The ACM is in
the Electronics Unit while the SDSP is in the PC Unit. These

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commands are processed (multiplexed and synchronized) by the Another channel is used to modify the sampling frequency of the
ACM, then it processes the commands digitally and sends the driving acquisition subsystem (<Sampling rate>). It corresponds to the time
RF signal to RFA. It sends the GATE signal to enable the RFA as well. base of a regular oscilloscope and allows enlarging or reducing the
The RFA amplifies the RF signal (impulse) and sends it through RF pulse envelope. In this case too, before displaying the two signals,
RFOUT connector to the RFAOUT of the filter panel connected to the click on <Scale>, then select the <Dec> mode on the y axis, so that
BTX connector of the magnet panel (BTX, flexible pressed matter the values on the y grid will be expressed in Volts. The following figure
circuit, fixed inside GANTRY). On RFA there is another connector shows the RF pulse using <Dec. Div.> = 1 V and <Res. Div.> = 2.0.
called CONTROL connected (RFD cable) to the ACM module. Inside The window information shows the values in Volts of the transmitted
the CONTROL connector, there are the reference signals from (channel A) and of the reflected power (channel B).
reflected and direct RF power, GATE signal and ALARM signal.

Fig. 81: Transmission chain description (coil driving)

Use of System Check

You can display reflected and direct RF power using <System
Check> and examine the envelope of the RF pulse, as measured at
the RF amplifier output (RFA module) by a reflectometer. It gives a
voltage proportional to the square root of the transmitted power (blue
track or channel A), another voltage proportional to the square root of
the reflected power (red track or channel B).
If their ratio (Pd/Pr) is close to 1, you can locate the error by
connecting a 50-Ohm load to RFOUT:
● If you cannot see the direct pulse, the RFA is out of order
● If you see the direct pulse means that the trouble is in the cables
or in the Gantry (TX Coil)
Check if the transmission circuits in the gantry are tuned to the correct
frequency, which may be out of tune or not adjusted. If the frequency
is correct, check the tuning capacitor inside the gantry with a tester to
identify any open or short circuit. It is thus possible to check both the
correct envelope form (generated with the contribution of the SDSP
and ACM cards and, of course, of the RFA module) and the quality of
the coupling with the transmission coil (BTX). If the ratio between the
two direct and reflected voltages (measurable in <Pause>) is less
than 4 there may be a tuning problem on the transmission coil or a
malfunction in the RFA output. If the ratio is close to 1 (e.g. the tracks
are virtually overlapping), the RFA-BTX connection may be broken.
Receiving Chain Driving Automatic Coil Recognition
A description of the process and which modules are responsible for If the automatic coil recognition doesn't work the system doesn't allow
the receiving process is shown in the following figure. you to perform any scan. An easy work around for this problem in
order to continue the patient's examinations waiting for a new part is
disabling it.
Fig. 82: Receiving channel description To do that perform a log on as ESAMRI, open Internet Explorer, select
System Management and then open the page HD Configuration
then uncheck the Automatic Coil Recognition flag and save the new
configuration clicking on the SAVE button.

The RF signal picked up by the reception linear coil (BRX) is sent

through the cables to the ACM module.
Within the ACM, the RF signal is amplified or reduced in order to keep
constant its value then is converted to the average frequency by the
mixer and the local oscillator.
The signals are then processed in the ACM module that performs the
signal demodulation (using a signal that generates itself) and sends
the raw data to the SDSP that performs the image reconstruction.
The Varicap (varicaps in case of DPA coil) driving signal (necessary
for the fine-tuning of the coil) is sent to the Coil by the ACM module.
The voltage can vary between 0 to 9 V depending on the digital value,
between 0 and 100.
Use Coil Tuning test to check the coil varicap signals (under ARAS,
select <Manual> <Coil Tuning>).

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ACM and RFA check RFA led status check

Switch on the system, perform a log on as SERV, wait for the OPI
Procedure complete initialization (if works) and than open the Electronics Unit
You can display reflected and direct RF power using <System and check the RFA led status meaning:
Check>. Selecting the RF channels, you can examine the envelope of
the RF pulse, as measured at the RF amplifier output (RFA module) Tab. 7: RFA led status meaning
by a reflectometer. It gives a voltage proportional to the square root of
the transmitted power (Pd - blue trace or channel A). If the ratio
between the two direct and reflected voltages (measurable in
Led Normal Error Error Meaning
<Pause>) is less than 4 there may be a tuning problem on the
transmission coil or a malfunction in the RFA output. The Sampling 1 blink Fault gate time
Rate channel is used to modify the sampling frequency of the 2 blinks Fault rosmeter
acquisition subsystem. It corresponds to the time base of a regular A Off
oscilloscope and allows enlarging or reducing the RF pulse envelope. 3 blinks Fault power mean
In this case too, before displaying the two signals, click on <Scale>, 4 blink Fault duty cycle
then select the <Dec> mode on the y axis, so that the values on the y 1 blink Fault fan
grid will be expressed in Volts.
2 blinks Fault power voltage
– Under ARAS, select <Test> <Trouble Shooting> <System C Off
Check> 3 blinks Fault aux voltage
– Click on channel and select the RF peak, as shown in the next 4 blink Fault over temperature
figure B On Off Optical communication
– If the direct and reflected pulses are flat the ACM module does problem
not enable the RFA module and is probably broken D Off (stand by) Off Gate running
– If their ratio (Pd/Pr) is close to 1, you can locate the error by Blinking (transmission)
connecting a 50-Ohm load to RFOUT connector of the RFA
module:
ÖIf you still have Pd/Pr=1 means that the RFA is broken
ÖIf you have a Pr almost equal to 0 (like in the next figure)
means that the problem is after the RFA (cable, filter panel or
TX Coil)
– Check if the transmission circuits in the gantry are tuned to the
correct frequency, which may be out of tune or not-adjusted. If
the frequency is correct, check the tuning capacitor inside the
gantry with a tester to identify any open or short circuit
Fig. 83: RFA Module (inside the Electronics Unit) TX Coil Check
Refer to the Installation Guide, Tune-Up chapter, TX Coil Check
paragraph.

RX Coil Check
The easiest way to check if a receiving coil is working or not is testing
it into the Magnet and then trying another Coil.
Following the RX chain you can perform some checks directly on the
coil connectors of the Gantry in order to test if the Varicap voltage
reaches the coil and from the Coil check the cable continuities to the
Electronics modules.

Gantry connectors
Every coil uses the same connector to receive and send information
to the system; this connector is fixed in the Gantry inner part, LLMD
side, right lower.
The receiving coils are automatically connected to it when are
completed inserted into the Gantry till to meet the end of the
dedicated rails placed inside the Gantry.
Every receiving coil is identified automatically by the system by
reading the resistor value present in the coil base and their values
are:

Tab. 8: Resistance coil recognition values

Coil Type Value

1 Knee 427 Ω
2 Ankle 274 Ω
3 Hand 352 Ω

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Repair
TX Coil Tuning
Refer to the Installation Guide, Tune-Up chapter, TX Coil Check
paragraph.

RX Coil Checking and Base Replacement

In the following table the code of the Coil Bases are shown.

Tab. 9: Coil Base Replacement

Coil Type Code

1 or 2 Knee / Ankle 9103584000
3 Hand 9103585000

In the following figures the Coils and all the parts those compound
them are shown.
Fig. 84: Coil 1

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Fig. 85: Coil 2

Fig. 86: Coil 3

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Change ACM module Fig. 87: Opened Electronics Unit

● Shut down the System

● Open the Electronics Unit
● disconnect all the cables from the ACM module
● Extract and replace the ACM module with the new one
● Reconnect all the disconnected cables
● Close the Electronics unit
● Refer to the following table for necessary tests and adjustment

Change RFA unit

● Shut down the System
● Open the Electronics Unit
● Disconnect all the cables from the RFA unit
● Extract and replace the RFA Unit with the new one
● Reconnect all the disconnected cables
● Close the Electronics unit
● Refer to the following table for necessary tests and adjustment
Test and Adjustment Table
The table lists the adjustments required after replacing individual boards or assemblies.

Tab. 10: Test and adjustment

MODULE TEST ADJUSTMENT

ACM Check the TX Coil and try to acquire some images Firmware upload

RFA Go to <Test> <Troubleshooting> <System check> and Check the TX Coil and calibrate the 180° Values
check if direct and reflect pulses are present. of all the Coils

COIL Try to acquire some images Tune the Coil to Magnet frequency, save the new
Varicap and 180° pulse values manually

GANTRY Try to acquire some images Check the TX Coil and calibrate the Varicap and
180° Values of all the Coils, GRA ECC Tune and
Automatic Shimming Gain Calibration

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Part 8 Patient Handling

Trouble shooting strategy Procedure

In this chapter you will find test strategies encompassing Patient ● Check the LCD panel hardware functionality
Handling. ● Check the seat breaks
Refer to the Functional Description manual Patient Handling chapter ● Check the seat stability
for more information.
● Check if the wheels can easily pass between the Magnet and the
rail without passing over it
● Use the following schemes for adjustments or repairs

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Fig. 88: LCD Panel Hardware Components (910 3309 000 Rev.D)
Fig. 89: Seat Exploded Draw

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Fig. 90: Seat Exploded Draw

Fig. 91: Seat Base Exploded Draw Fig. 92: Rear Wheel Exploded Draw

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Fig. 93: LLMD Composition Draw

Part 9 Gradient

Trouble shooting strategy Fig. 94: Gradient Driving Chain

In this section you will find test strategies, procedures and repair
instructions encompassing the complete gradient system.
For more information refer to the Functional Description manual
Gradient chapter.

Procedure
Gradient driving transmitting chain
A description of the process and which modules are responsible for
the transmission process is shown in the following figure.

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Use of the system Check Fig. 95: Gradient waveforms: X, Y and Z

Select the test and wait for the diascope, then click on the <Channel>
button and move the arrows to change the logical channel. When you
select channel 0, the first line at the top right corner of the monitor
shows the label “X Grad”; channels 1 represents the “Y GRAD”, and
channel 2 the “Z GRAD”.
The blue trace (real component) is the driving voltage of the gradient
amplifier's X channel (GRA module), measured at the output of the
ACM module, located in the Signal Box. The red trace (imaginary
component) is the output current of the GRA X channel, measured by
shunting a part of it from the corresponding final stage.
If the coil relative to the Y gradient is driven correctly, the monitor will
display this waveform (use the <Res. Div.> and <Dec Div>
commands to display the optimal dimensions) for both channels.
Please note that the GRA drive voltage (blue trace) must have a
rather square shape since it is driven directly by the D/A (except for
gains and offset). Whilst the output current (red trace), besides the
different gain value, shows overshoots and undershoots generated by
the eddy current compensation circuit located at GRA input.
Obviously, using the apparatus as an oscilloscope assumes that the
acquisition subsystem (consisting of the SDSP and ACM modules) is
operating correctly. Any problems with this subsystem must be
identified if, for instance, the oscilloscope behaves incorrectly
regardless of the selected channel.
If the blue trace (GRA input from ACM) is correct, but the red (GRA
output) is not, there is probably a problem with the gradient amplifier.
If the blue trace is not correct as well, probably the problem is in the
ACM module (or, more rarely, in the SDSP which programs the ACM).
Fig. 96: Gradient waveforms: IV Ch zoomed Use of the ECC Check
By running this test, the system will show you if the GRA is properly
working and if the eddy current are properly adjusted (if not run the
ECC Tune, for more info refer to the Installation Guide, Tune Up
chapter, GRA Check paragraph)

Fig. 97: ECC Check Correct Result

● Disconnect the GRA gradient cables

● Using the Voltmeter measure between the PLUS and MINUS
connectors of every gradient coils checking for open or short
circuit

Use of the IV Channel Polarity Check

By running this test, the system will show you if the IV Channel is
properly working and if its cables are properly connected (no
inversion between plus and minus).

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GRA led status check 1 blink

Switch on the system, perform a log on as SERV, wait for the OPI 2 blinks Fault duty cycle in the Z Ch.
complete initialization (if works) and than open the Electronics Unit DUTY Off
3 blinks Fault duty cycle in the Y Ch.
and check the GRA led status meaning:
4 blink Fault duty cycle in the X Ch.
1 blink
Tab. 11: GRA led status meaning
2 blinks Fault in the fan number 1
FAN Off
3 blinks Fault in the fan number 2
Led Normal Error Error Meaning 4 blink Fault in the fan number 3
ET On Off Fault in thermal control
EC On Off GRA module not controlled Fig. 98: GRA Front View
CAL Off On Fault calibration DAC converter
OPT_LINK Off Blinking Communication problem
1 blink Short circuit in the B0 Ch.
2 blinks Short circuit in the Z Ch.
CCOUT Off
3 blinks Short circuit in the Y Ch.
4 blink Short circuit in the X Ch.
1 blink Oscillation in the B0 Ch.
2 blinks Oscillation in the Z Ch.
OSC Off
3 blinks Oscillation in the Y Ch.
4 blink Oscillation in the X Ch.
1 blink Fault over temperature module
2 blinks Fault s no password
PW Off
3 blinks Fault s overload 1
4 blink Fault s overload 2
1 blink
2 blinks Fault timing DAC
COM Off
3 blinks Fault trimmer numeric word
4 blink Fault trimmer password
Repair Fig. 99: Opened Electronics Unit

Change Gantry
For replacing and tuning refer to the RF Subsystem Chapter of this
manual.

Change GRA unit

● Shut down the System
● Open the Electronics Unit
● Disconnect all the cables from the GRA unit
● Extract and replace the GRA Unit with the new one
● Reconnect all the disconnected cables
● Close the Electronics unit
● Refer to the following table for necessary tests and adjustment
● Perform the ECC Tune and all the system calibration (refer to the
Installation Guide, Tune-Up chapter

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Change Auto Shimming and/or Gradient Coils ● Remove the Gantry: it can be removed either from Front or Rear
side but cable connections are placed Rear side (LLMD side)
● Open the Magnet by removing all the plastic covers and front
metallic cover (refer to the Installation Guide, Mechanical
Installation chapter) Fig. 101: Remove the Gantry

Fig. 100: Remove the Magnet Metallic Covers

● Remove Shimming Plates & Auto Shimming Coils

● Remove the Gradient Coils and replace them
Fig. 102: Replace the Gradient Coils and/or the Autoshimming Coils

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Test and Adjustment Table

The table lists the adjustments required after replacing individual boards or assemblies.

Tab. 12: Test and adjustment table

MODULE TEST ADJUSTMENT

Gantry Select <Test> <Trouble Shooting> <System check> and see Perform a complete system calibration starting
if the output signals from the RFA is present. from the TX Coil check
GRA Select <Test> <Trouble Shooting> <System check> and see Upload firmware then perform a complete system
if the output signals from the GRA (gradients) are present. calibration starting from the ECC Tune
Gradient Coils Select <Test> <Trouble Shooting> <System check> and see Perform a complete system calibration starting
if the output signals from the GRA (gradients) are present. from the ECC Tune
Auto Shimming Coils Select <Test> <Trouble Shooting> <System check> and see Perform the Auto Shimming Gain Calibration and
if the output signals from the GRA are present Auto Shimming Correction. May be necessary to
first manually re-shim the Magnet adding
neodymium pieces to the shimming plates
Part 10 Magnet

Trouble Shooting Strategy Procedure

You will find test strategies, procedures and repair instructions
encompassing the complete Magnet System in this section.
Thermal chain
For more information refer to the Functional Description manual A description of the process and which modules are responsible for
Magnet chapter. the transmission process is shown in the following figure.

CAUTION Make sure you use only non-ferro magnetic Fig. 103: Thermal Chain
tools near the magnet. Do not place any other
ferro magnetic objects near the magnet (e.g.
the metal support for the transportation of the
magnet).
Be careful that screws, etc. or other foreign
metallic bodies do not fall into the equipment,
because they could cause a short circuit.
Be careful with the cables coming from the
unit: they should be positioned so that they do
not represent an obstacle otherwise they
could break, causing damage to the unit and
could be hazardous for both the patient and
operator.

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Thermal Control Check TCM Check

The magnet must always be at the correct temperature, to achieve Switch on the system, perform a log on as SERV, wait for the OPI
this result one dedicated module have been fitted to the Electronics. complete initialization (if works) and than open the Electronics Unit
This module is called TCM, is installed inside the Electronics unit and and check the TCM led status meaning:
it has to manage the temperature values coming from the Magnet
sensors connected to the NTC circuit and send power to the heaters Tab. 13: TCM led status meaning
fitted into the Magnet structure connected to the HEAT circuit.
The NTC and the HEAT circuits are installed into the Magnet base
Resistors are fitted to the boards and their values are calculated by Led Normal Error Error Meaning
taking note of the value of the thermal sensors in the magnet in order
the make all the Magnet exactly equal one to the others. 1 Blinking Off Optical fiber communication
problem
This means that every magnet has its own NTC and HEAT boards.
The TCM can disable GRA. Its function is to protect the patient and 2 On Off Firmware error
the system components: if the temperature on at least one side of the 1 blink Generic warning
magnet is higher or lower than 0.5° C compared with the normal 2 blinks Problem in the DC channel
magnet operating temperature, it disables the GRA.
3 blinks Invalid internal command
To drive the Magnet to the correct temperature the thermal circuit
uses: 4 power channels (up, down, left and right) and 8 thermal 4 blinks Internal unknown data
channels (up, down, left center, left front/rear, left up/down, right 6 blinks Thermal problem
center, right front/rear and right up/down). 3 Off 11 blinks Generic error
12 blinks Invalid thermal offsets
Temperature Check
13 blinks Error in the internal time-out
Refer to the installation Guide, Tune-Up Chapter, Thermal Control
14 blinks Error in the internal sequence
paragraph.
15 blinks Error in the flash memory time-out
Temperature Monitor 16 blinks Revision error
Refer to the installation Guide, Tune-Up Chapter, Thermal Control Blinking Optical fiber communication
4 Off
paragraph. problem
Bright or Off No power sent to the magnet
5
very bright Blinking No heater connected
Bright or Off No power sent to the magnet
6
very bright Blinking No heater connected
 Bright or Off No power sent to the magnet Check of Sensor and Heater Components
7
very bright Blinking No heater connected It is possible to measure the resistance values of the Sensors and
Bright or Off No power sent to the magnet Heaters present into the magnet, doing that you can understand if
8 one channel is correct or if is a open or shirt circuit.
very bright Blinking No heater connected
Disconnect the NTC cable to verify the sensors and the HEAT cable to
verify the heaters cable from the Magnet connector panel and
Fig. 104: TCM Board measure the resistance between pins of the panel connector against
the specification written in the following table.
The following data can be measured as well from the TCM cable
connectors to verify that all the cables from the board to the Magnet
are properly working, by disconnecting the TCM2 connector for the
sensors and the TCM6 connector for the heaters.

Tab. 14: Sensors values measured on the MNTC connector

Value at Value
Pin Ground Type
25° C at 36° C
1 8 Sensor up 23 KΩ 16 KΩ
2 8 Sensor Center right 20 KΩ 16 KΩ
3 8 Sensor down 23 KΩ 16 KΩ
4 8 Sensor Center left 20 KΩ 16 KΩ
5 8 Sensor right (front / rear) 23 KΩ 16 KΩ
6 8 Sensor left (up / down) 23 KΩ 16 KΩ
7 8 Sensor left (front / rear) 23 KΩ 16 KΩ
9 8 Sensor right (up / down) 23 KΩ 16 KΩ

Consider the reference values for the sensors above reported are
referring to 25° C and to the Magnet Ideal temperature. To perform a
correct data evaluation when may be the magnet is at different
temperature, it is necessary to know that the variation of the sensor

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134

values is about 500 Ohms every 1° C, opposite in sign with respect to Fig. 105: Pinout of the NTC cables
temperature.
Please be aware that every channel is compound by a couple of
sensors (excluding Center Right and Left) in serial connection with a
fixed resistor value.
In the following table the heater resistor values are provided: use the
pin out to verify if they are properly working or if you are experiencing
short or open circuit.

Tab. 15: Heater values measured on the MHEAT connector

Pin Ground Type Value

1 9,8,7 or 6 Heater up 50 Ω
2 9,8,7 or 6 Heater right 50 Ω
3 9,8,7 or 6 Heater down 50 Ω Fig. 106: Pinout of the HEAT cables
4 9,8,7 or 6 Heater left 50 Ω

Cable have one by one internal wire connections as shown in the

following figures: use them to troubleshoot the cables.
In the following table the Magnet internal connections are shown: use
them to verify Magnet sensors and heaters directly from the Magnet
cables by disconnecting them from the HEATER and NTC card
placed in the Magnet base (also refer to the next figure for more info).

Tab. 16: Magnet Internal Connection Table (refer also to the following figure)

Name Type
P3 + P4 Sensor up
P8 Sensor Center right
P9 + P10 Sensor down
P7 Sensor Center left
P11 + P12 Sensor right (front / rear)
P1 + P2 Sensor left (up / down)
P5 + P6 Sensor left (front / rear)
P13 + P14 Sensor right (up / down)
J4 Heater up
J1 Heater right
J2 Heater down
J3 Heater left

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136

Fig. 107: Magnet Heater and Sensor Positions (Code 9103308000 Rev.3)
Repair Fig. 108: Opened Electronics Unit

Magnet - Shimming Check

Good homogeneity of the static field of the magnet is a necessary
condition if you want to obtain good quality images. The shimming
procedure carried out in the factory guarantees that magnetic field
homogeneity is within specification when the magnet comes out from
the factory.
However, due to several factors (transportation, storage etc.), the
magnetic field may change, and the service operator might find that,
on site, the homogeneity is not within specification anymore: this is
due to the fact that some field coefficients (notably the second order
coefficients) have increased.
The aim of this procedure is to detect and (if necessary) correct on
site the second order coefficients of the magnetic field.
For the complete procedure in order to check and in case correct the
shimming parameters refer to the Installation Guide, Tune-Up chapter,
Shimming paragraph.

Change TCM module

● Shut down the System
● Open the Electronics Unit
● disconnect all the cables from the TCM module
● Extract and replace the TCM module with the new one
● Reconnect all the disconnected cables
● Close the Electronics unit
● Refer to the following table for necessary tests and adjustment

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138

Test and Adjustment Table

The table lists the adjustments required after replacing individual boards or assemblies.

Tab. 17: Test and adjustment

MODULE TEST ADJUSTMENT

TCM Check if the new module is working automatically, monitoring Upload firmware then repeat all calibrations
the power inside <Test> <Troubleshooting> <Temp Check>. related to the Automatic Shimming Procedure
After several hours check the temperature in the same way.
Or check the power and the temperature inside <Test>
<Troubleshooting> <Temp Monitor>
MAGNET SHIMMING Perform the system calibration as written in the Installation Calibrate the system and fill in the Quality Form
Guide, Tune-Up chapter
Part 11 Power Distribution

Introduction Fig. 109: Power Cable connection

In this section you will find the strategies for trouble shooting on the
power distribution

Strategy
This chapter describes the test strategy for the Power Distribution

CAUTION Voltage continues to be present at the line

voltage transformer even after the MR system
has been switched off. The line power
Distributor must be switched off for service
work and the on-site circuit breakers must be
set to OFF

The green Power Light is located on the left side of the console.
If it goes off there is a problem in the main line or the light bulb.
● Check if the feeder circuit breaker is switched off
● Check if the main system fuse is interrupted
● Check if the secondary system fuse is interrupted
● Check if the insulation transformer input and output are correctly
set

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Repair Fig. 110: Insulating system transformer

Checking the line voltage

● Lock all shutdown buttons
– Prior to switch-on, several adaptations to the line voltage must
be made
● Ask your project manager about the on-site line voltage and
perform your own measurement

The on-site line voltage is: V AC

NOTICE Switch off the on-site power supply and secure it

with a lock to prevent anyone from inadvertently
switching it on

Adapting transformer to the line voltage

Check if the primary stage of the insulation transformer is correctly set
for the main supply voltage of the country where the system is
installed. Refer to the figure for transformer settings.
CAUTION In case of Insulating Transformer replacement
The insulation transformer is inside the Magnet basement, beyond the the Electrical Safety Tests must be repeated
Magnet Connection Panel as shown in the next figure. (refer to the Installation Guide, Start Up
chapter).
Fig. 111: Possible transformer input voltages The system must be connected directly to a 16A CB (Circuit Breaker)
that is connected to the previously described RCCB. The CB is a
re-settable switch that is tripped either by long term over current
operated by a thermal mechanism or by short term over current by a
magnetic mechanism.
The CB must comply with the following specifications:
● Clearance distance between different polarity of residual current
circuit breaker must not be less than 2.5 mm
● Creepage distance between different polarity of residual current
circuit breaker must not be less than 4.0 mm
These breakers must have been approved according to the
international and/or national and/or federal and/or local regulations in
force and they must be installed in a wall-mounted sheltered box near
the unit. Wiring between the system and the CB must be via the
three-wire cable supplied with the system itself. It must be cut to the
appropriate length and cable end sleeves must be inserted before
inserting them into the terminal connection.
The equipment must be permanent connected to the Mains
(according to EN 60601-1); therefore the cable can be removed only
by means of a special tool (e.g. a screwdriver).
Grounding is required. An electric wire with a minimum nominal
NOTICE The secondary voltage from the console cross-section of 1.5 mm2 must ground the equipment (according to
transformer is 220 V EN 60601-1).

The equipment must be permanently connected to the mains Power CAUTION All the mains power cables and the cables
supply: 100/110/220/230/240 VAC ± 10%, 50/60 ± 10% Hz, 1.3 kW from the console to the Electronics and from
(refer to the Site Planning Guide). the Electronics to the Magnet must be inserted
The mains must be equipped with a RCCB (Residual Current Circuit under the floor or into a dedicated duct (not
Breaker) even not dedicated. The RCCB is also called ELCB (Earth provided) that must be fixed to the floor
Leakage Circuit Breaker) or RCD (Residual Circuit Device) or GFI
(Ground Fault Interrupter). This device is for breaking a circuit
automatically when it senses fraction of an Ampere leakage current
flowing to earth in excess to predetermined amount.

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142

Test and Adjustment Table

The table lists the adjustments required after replacing individual boards or assemblies.

Tab. 18: Test and adjustment table

MODULE TEST ADJUSTMENT

Mains cable, Mains Check if the new module is working verifying if the System is Repeat the tests present in the Installation Guide,
connection and/or Insulating powered and check if the System is warming up the Magnet Start Up chapter, Electrical Safety Tests section
Transformer
Part 12 Maintenance Instructions

Introduction receiving coils and/or patient table. The product must be diluted by
5% in purified water or other water with similar properties.
3. leave the disinfectant solution to act for 15 minutes.
Disinfecting and Cleaning 4. rinse the disinfected surfaces with a clean cloth dampened in
Before describing the procedure for disinfecting and cleaning the purified water, taking great care that the solution does not drip
system, the Technician must be familiar with the following definitions: onto electrical contacts (cables, connectors) of the receiving coils
and/or patient table.
– DETERSION - Mechanical procedure for removing a high
percentage of microorganisms and organic/inorganic material. 5. clean all surfaces involved in the procedure thoroughly.
– DETERGENT - Substance that reduces surface tension
between dirt and surface to aid removal. NOTICE Wear single use gloves performing disinfecting,
– DISINFECTION - Chemical or physical process that reduces the cleaning and maintenance operations
degree of microbic contamination in the vegetative phase on
inert material.
– DISINFECTANT - Chemical process able to destroy pathogenic Maintenance Protocol
agents in the phase of development (bacteria, fungi, viruses).
This term indicates products to be applied on inanimate objects The system maintenance does not require any critical or difficult
(e.g. surfaces). operations, but some periodic controls those are summarized in the
Before to get in contact with system parts (e.g.: receiving coils, patient following table.
seat/bed, accessories, etc.) potentially infected by blood or organic
liquids, the following procedure should be carried out:
NOTICE This suggested maintenance plane is the
1. clean contaminated surfaces thoroughly using neutral pH factor minimum acceptable maintenance plan
detergent.
2. treat surfaces with a detergent solution with electrolytic
NOTICE Don't use alcohol to clean the system
chloroxidant base and 1.15% of active chlorine (e.g.
components
AMUCHIN®A), diluted to 5%. Apply the product by means of
soaked and wrung gauze, taking great care that the solution does
not drip onto electrical contacts (cables, connectors) of the
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Tab. 19: Maintenance instructions period six months and year

Performed by System Ser/N Customer Date

DESCRIPTION TOOLS & FORMS PROCEDURE FREQUENCY DONE N/A OK NOK

System calibration Quality Form See the Installation Guide, Tune-Up chapter every six
control months

System Backup CD-ROM See the Installation Guide, System Back-Up

chapter

TX signal control for See the Installation Guide, Tune-Up chapter every six
transmission coil months

Cleaning the gantry brush (or Extract the coil if present in the gantry and every six
compressed air clean the TX coil using the brush to remove months
spray) dust

Cleaning of the RX soft cloth, water, Extract the RX coils and remove any dust every six
coils and neutral detergent using the soft cloth and the neutral detergent. months
functionality test of Allow the detergent residuals to evaporate,
insertion in the then mount the coil in place and check
gantry functionality.
DESCRIPTION TOOLS & FORMS PROCEDURE FREQUENCY DONE N/A OK NOK
Cleaning the RX Coil Spray electrical Use the spray to clean the receiving coil every six
and Magnet contacts contact cleaner: Non contacts. Use one of the receiving coil to clean months
corrosive to metals, also the Magnet contacts. In presence of dust
no residue, no you may use compressed air first. DO NOT
rinsing USE THE SPRAY CLOSE TO THE MAGNET
SINCE THE SPRAY CAN COULD BE
ACTRACTED BY MAGNETIC FIELD

Patient seat control User Manual Check the wheel and brake functionality, if every six
necessary lubricate the wheel bearings months

Electronics Unit and Screwdrivers Phillips Following the standard procedure shut down every six
PC internal dust tip medium size, the system. Open the Electronics Unit and the months
cleaning standard tip, Allen PC unit. Using the brush remove any dust
key 4 mm, brush from the boards (removing them from their
places if needed). At the end of the cleaning
procedure connect everything again and
check for proper functioning.

Cushion Check User Manual Verify integrity and number of cushions. every six
For the number of cushions required, refer to months
the relevant chapter in the User Manual

RX coils tuning Quality Form Check varicap and 180° pulse for every coils every six
check months

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146

DESCRIPTION TOOLS & FORMS PROCEDURE FREQUENCY DONE N/A OK NOK

Check of the Screwdrivers Phillips Open the Electronics Unit and Magnet Unit to every six
following: ground tips, standard tips, gain access to the cables and connectors: months
screws, cables, Allen keys or after checking and screwing all the covers until
connector caps both adjustable spanners they are closed
of the Magnet and of
the Electronics units

Check of the safety Installation Guide Inspect the labels on the Magnet and on the every six
labels Site door to make sure they are legible months

Copper conductive Cleaner Verify the integrity of the copper conductive every six
fingers fingers present in the inner sides of the months
Electronics Unit front panel and clean them
and the surface where they contact the
Electronics Unit frames

Check of shielding Visual inspection of integrity of the shielding every six

boots, Cinematic copper internal surface and verify number and months
devices and integrity of other accessories
accessories

Auto Shimming Shimming Phantom Automatically check and correct the 2.0cos every six
Check parameter months

RTK Check Service Manuals Verify functionality and firmware installed every six
months

Pavilion Checks Verify integrity and functionality of shielding every six

(if present) cage structure, copper fingers and door/s months
DESCRIPTION TOOLS & FORMS PROCEDURE FREQUENCY DONE N/A OK NOK

Manual Shimming Shimming Phantom Manually check and eventually correct the every year
Parameter Check and Shimming Kit Magnet shimming parameters

Power cord check Visual inspection of the integrity of the external every year
sheath

Power light check Visual inspection of the green light, and of the every year
switch placed in the left cover of the
Electronics box

Electrical Safety Installation Guide, Check the System insulations every year
Tests Start Up chapter

147
8300096037 VER.6 Maintenance Instructions - Maintenance Protocol
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148

ESAOTE RF Cage Maintenance – Dismantle the U profile on the shutter closing set (DC code)
– Remove the finger stripes to be replaced and insert the new
(if present) stripes
– Re-install the U profile on the DL shutter
The parts of the RF Cage subject to periodical maintenance are:
– Fingers and contact surfaces Side finger
– Upper and lower sliding device of the two shutters To replace the side fingers:
– De-install the Door joints
NOTICE In case of replacement perform the RF Cage – De-install the finger supporting element
Shielding Check (refer to the Installation Guide) – Remove the finger stripes to be replaced and insert the new
stripes
Fingers and contact surfaces – Re-install the door joints

In order to maintain the RF Cage's performance during operation,

contact surfaces and fingers must be periodically polished, that is to Door's sliding device
say, cleaned and greased. The top and bottom sliding devices of the door must be greased
Clean the above-mentioned elements with an alcohol or proper periodically to ensure that they move easily and comfortably and they
electric contact cleaner. must be adjusted following the instruction in the paragraph dealing
It’s possible to order to ESAOTE spare fingers. with the installation of the top mechanism.
These ordinary maintenance operations must be carried out every
Upper and lower fingers six-months or when the door becomes difficult to handle.
For the fingers fixed on the upper and lower part of the door, you
must:
– dismantle the shutter by loosening the fixing bolts on the upper Painting
sliding system A painting kit is provided with the RF Cage. Use it to perform
– remove the finger strip to be replaced maintenance on the RF Cage in accordance with its color.
– clean the contact surface with alcohol or solvent, remove the If necessary use the potassium nitrate solvent.
protecting film from the new finger strip and stick it
– reinstall the shutter and adjust it
NOTICE Check that the RF Cage attenuation is correct
after working on the door fingers
Fingers of the shutter closing set
To replace these fingers:
Electrical Safety Tests

NOTICE The entire grounding cabling must be installed,

before this test can be performed.

Refer to the Installation Guide, Start-Up chapter for all the

explanations.

Tab. 20: Fuses values and position

Measurement Type Ser/N Date Performed

device by

149
8300096037 VER.6 Maintenance Instructions - Electrical Safety Tests
 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12
150

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Part 13 Index

A G
ACM and SRFA check 108 Gradient 123
ACM test 100 Gradient driving transmitting chain 123
artifacts 55 H
C Hard disk 92, 97
CD Combo 92 Heaters 133
Coils check 109 I
Complete Software installation 63 Image quality 51
Computer and devices test 90 Image quality check 55
Computer test 90 Images Back up 62
D Images Restore 62
Data Cable Check 100 Images visualization and storing 89
Door's sliding device 148 Interference problem analysis 51
DSPM test 99 L
E line voltage 140
error list 13 M
F Magnet 131
Fingers and contact surfaces 148 Maintenance 143
Fingers of the shutter closing set 148 Monitored quantities 47

151
8300096037 VER.6 Index
 13 13 13 13 13 13 13 13 13 13 13 13 13 13 13 13 13 13
152

O SRFA check 108

OPI SW Installation 74 Support Center 9
Orders 9 System back-up 61
P System backup 61
Patient Handling 117 System Check 48
Policy 9 System functionality 11
Power 139 System history 47
Problems regarding noise 54 T
R Table of Contents 1
RecFilePlot 47 Thermal control 132
Recording files 42 transformer 140
Repair TX 110 TX Coil Driving 105
Repairs 10 TX System Check 106
RFA 48, 109 U
RFM check 108 Upper and lower fingers 148
RFR 109
RX chain driving 107
S
Sensors 133
Shielding efficiency 58
Shimming 138
Side finger 148
Simulation of examinations 55
Software 61
0 Table of Contents

1 Introduction

2 Service Policy

3 System

4 Software

5 Host

6 Control

7 RF Subsystem

8 Patient Handling

9 Gradient

10 Magnet

11 Power Distribution

12 Maintenance Instructions

13 Index

14 Tbd