NATURE AND SIGNIFICANCE
OF MANAGEMENT
CHAPTER : 1
Levels of Management
Top Level Management
• Top-level management is also
known as strategic
management
• They are responsible for
setting the goals and
objectives of the organization
• They make decisions that
affect the entire organization
• Examples of top-level
management include CEOs,
presidents, and board of
directors , vice presidents etc.
Some major functions of top
levels of management are :
Top-level managers define the overall objectives of
the organization.
Set up an organizational structure to complete the
work in an efficient and systematic manner.
Preparing strategic plans and policies of the
organization.
Direct, coordinate, and leads all the subordinates.
Appoint departmental managers and guide them to
do their work.
Evaluate and review the performance of all
departments and take the necessary steps to achieve
organizational objectives.
Represent the organization in the outside world, etc.
Middle Level Management
• Middle-level management is
also known as tactical
management
• They are responsible for
implementing the plans and
strategies set by the top-level
management
• They supervise and coordinate
the work of lower-level
managers
• Examples of middle-level
management include divisional
managers, department
managers, and branch managers
Some basic functions of middle-
level management are:
• To play the role of mediator between top-level
management and first (lower) line management.
• Implement plans and policies laid down by top-level
management.
• Prepare departmental plans and strategies on the basis
of guidance and information from the top level.
• Divides work among subordinates and maintain
coordination among them.
• Delegate authority and responsibility to the first-line
management.
• Make provisions for training, workshop, seminar, and
other activities.
• Submit a progress report to the top-level management,
etc.
Lower Level Management
• Lower-level management is also
known as operational management
• They are responsible for the day-to-
day operations of the organization
• They oversee the work of non-
management employees.
• They also bring employees or
workers’ grievances in knowledge of
middle level management and
maintain discipline among the
workers.
• Examples of lower-level management
include supervisors, team leaders,
and foremen, office manager etc.
Some basic functions of
lower-level management
are:
• Make day-to-day plans and implement plans formulated by
middle-level management.
• Assign responsibilities and duties to the employees.
• Provides necessary instructions and guidance to the
subordinates.
• Manage resources.
• Maintain a close and harmonious relationship among all the
employees.
• Perform an intermediary function between middle-level
management and operating-level management.
• Submit a progress report to the middle-level management.
• Operate and create a better environment for work, etc.
Roles of Conclusion
Management
Each level of management has
different roles and responsibilities: The levels of
• Top-level management sets the management are
direction of the organization and
makes strategic decisions an essential part of
• Middle-level management any organization.
translates the goals of the Understanding
organization into actionable plans the roles and
and supervises lower-level responsibilities of
managers
each level can help
• Lower-level management ensures
that the plans are executed businesses operate
properly and supervises non- more effectively.
management employees
