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Day 2 - F&B Induction

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0% found this document useful (0 votes)
65 views32 pages

Day 2 - F&B Induction

Uploaded by

Duda Yamuna
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Induction Day 5

F&B Training
The fun continues!
Session Objectives

Understanding the Basics of Coffee (Theory)

Understanding the Top Selling Beverages

Demonstration of the Basics of Coffee and Top


Selling Beverages (Practical)

Understanding the Importance and Process of


Machine Cleanliness
Origin of Coffee

According to Religious
Coffee history Planted the
legends, Kaldi a Saint Smuggled 7
traces back to 1 goat herder seeds in
Baba Budan fertile berries
5th century in Chikamagaluru,
discovered pilgrimage to from Yemen
Ethiopia Karnataka
Coffee Mecca
Coffee Species
Time from Flowering to Ripe Cherry Time from Flowering to Ripe Cherry
Formation Formation
ARABICA
9 Months 10 - 11 Months
(COFFEA ARABICA)
ROBUSTA
(COFFEA CANEPHORA)
Caffeine Content of Beans Caffeine Content of Beans
1.1 – 1.5% 2 – 2.25%

Shape of Bean Shape of Bean


Large, Oval and has a Flat Dome Smaller, Rounded and has a Bubble
Dome

Typical Brew Characteristics Typical Brew Characteristics


Body: Ranges from Medium to Body: Good
Good Finish: Soft and Slightly Bitter
Acidity: Soft to Sharp and Tangy
Finish: Bright and Smooth
Coffee Producing Regions - India
TRADITIONAL COFFEE PRODUCING AREAS
 KARNATAKA
 Bababudangiris
 Biligiris
 Chikmagalur
 Coorg
 Manjarabad

 TAMILNADU
 Anamalais
 Nilgiris
 Pulneys
 Shevaroys

 KERALA
 Travancore
 Waynad

NON TRADITIONAL COFFEE PRODUCING


AREAS
 ORISSA
 TELANGANA - Aaraku Valley
 BRAHMAPUTRA(NORTH EASTERN STATES)
4M’s – Coffee Brewing Elements

MISCELA MACINADOSATORE MACINA MANO


The Blend The Grinder The Machine Brew Master
Coffee Machine Parts KAFA

CUP WARMING TRAY

TOUCH PAD & DISPLAY

GROUP HEAD
HOT WATER SPOUT

ON/OFF SWITCH STEAM WAND

PORTA FILTER

PINK WIPE FOR STEAM WAND STEAM PRESSURE GAUGE


CLEANING
WATER PRESSURE GAUGE
DRIP TRAY

YELLOW WIPE FOR


PINK WIPE FOR
CLEANING COFFEE
CLEANING PORTA
MACHINE
FILTER
Coffee Machine Parts SIENNA

BREWING
STEAM PRESSURE GAUGE HOT WATER BUTTON PRESSURE GAUGE CUP WARMER
INDICATER LED
RED -ON
GREEN - USE

STEAM VALVE LEVER

STEAM VALVE LEVER

INDICATER LED

AUTOMATIC
BREWING BUTTON AUTOMATIC
BREWING BUTTON

MANUAL
BREWING BUTTON
BOILER WATER
LEVEL INDICATOR

STEAM WAND
POWER SWITCH

GROUP HEAD

HOT WATER SPOUT

PORTA FILTER SPOUT DRIP TRAY


Coffee Machine Function
Photo Name Function Ideal std Measuring tool Remarks

CUP
Pre-heating
WARMING Hot & Dry NA NA
coffee mugs
TRAY

Dispense hot
Water
water for
GROUP HEAD temp.88°C Thermometer Not Available
extracting
to 92°
Espresso

Ideal
quantity –
Collecting
PORTA FILTER 14 to 16 Weighing scale Not available
coffee powder
gm
Coffee Machine Function
Measuring
Photo Name Function Ideal std Remarks
tool
Water
Dispense hot
HOT WATER SPOUT temp. Thermometer Not available
water
>85°C

Pressure –
Pressure Available in
STEAM WAND Milk texturing 1 to 1.2
gauge coffee machine
Bar

STEAM KNOB On/off Steam NA NA NA

Water : 8
to 9 Bar Coffee
Indicates
PRESSURE GAUGE steam : 1 machine Available
pressure
to 1.2 Bar
Parts of Grinder
FIORENZATO

HOPPER COVER

HOPPER
(COFFEE BEAN CONTAINER)

BEAN HOPPER LEVER


DOSER
HANDLE
COFFEE GRINDING
ADJUSTMENT DISK
COFFEE GRINDING
ON/OFF KNOB
DOSER COVER

DOSER

PORTA FILTER HANDLE


SUPPORT

RESIDUE TRAY
Parts of Grinder
ESPRESSO ITALIANO

HOPPER COVER

HOPPER
(COFFEE BEAN CONTAINER)

BEAN HOPPER LEVER

ANCHORIM SCREW

COFFEE GRINDING
ADJUSTMENT DISK
DOSER COVER
DOSER
HANDLE

DOSER
ON/OFF SWITCH

COFFEE PRESS PORTA FILTER HANDLE


(TAMPER) SUPPORT

RESIDUE TRAY
Parts of Grinder
MAHLKOEING
On/off lever
• Pull the lever with the black handle to ON (on the right hand side
UPPER PART OF LID
of the grinder)
CASING WITH HOPPER
Spout
• Dispenses ground coffee powder
CLAMP
SCREW
Star handle & clamp
• Star handle and clamp - Turn clockwise to open the upper part of
STAR HANDLE STAR HANDLE
casing to clean - turn anti clock wise to lock

Bag holder hood


STOP LEVER FOR SPOUT
• Hold the bag to collect the coffee powder
GRIND ADJUSTMENT
Stop lever grinding adjustment & Screw
ON/OFF LEVER • To adjust the grind size of the coffee powder for different brewing
BAG HOLDER HOOD methods

Upper part of casing with hopper & lid


• The coffee beans to be ground are placed in the hopper and lid is
RESIDUE TRAY closed to avoid spillage of coffee beans while grinding

Residue tray
• To collect spilled coffee powder when dosing into bag
Grinder Functions
Measuring
Photo Name Function Ideal std Remarks
tool

Coffee bean
BEAN HOPPER NA NA NA
container

Collects ground
GRIND DOZER NA NA NA
coffee

GRIND ADJUSTING Tuning grind Brewing


Fine grind NA
WHEEL size Espresso

30 pounds
Tamping Tamping
COFFEE TAMPER (9 to 14 Not available
ground coffee scale
kg)
Coffee Bean Storage

At EoD,
Place the Keep the To be taken out
Place the transfer
To be stored in Cut open the required container in of the chiller 1
remaining pack leftover coffee
dark place & coffee pack at quantity of chiller hour before
in the chiller – from hopper
room temp one corner beans in the shelf life: 24 the first usage
shelf life 7 days into air tight
hopper hrs. in hopper
container

Dump Process:
 Any beans left in the hopper at day end needs to be dumped.
 The approximate quantity needs to be entered in the POS.
 To help measure the quantity use : 50 ml coffee beans in the measuring jar = 16 grams
Espresso Brewing Steps

Switch on the Remove Porta Dump Coffee Wipe the Porta Dose Coffee Pack Coffee
Grinder Filter Cake Filter Powder Powder

Heating the Insert Porta Immediate


Tamping Polishing Pre Flushing
Cup Filter Brewing
Espresso Standards
VISUAL APPEARANCE TASTE PROFILE

BODY : As thick as a full fat milk

Reddish brown crema, sometimes FLAVOUR: Coffee with chocolaty, nutty


with dark brown streaks. flavor
FINISH : Bitter sweet

Espresso Volume: 30ml (+/- 5ml)

Crema is a layer of coffee oil and water that traps the aroma of an espresso
Milk Texturing
It is a process whereby air & heat are introduced through steaming
• Aeration to create thick, silky smooth micro bubble foam on top of the heated
milk
STAGES OF TEXTURING
AERATION/STRETCHING:

It is the process of incorporation of air into milk to create


micro bubbles. This increases the volume of milk to almost
double
• Whirlpool WHIRLPOOL STAGE

 Beyond 400C,it is crucial to establish a spinning volume of milk to whip


air into the micro bubbles

 If you break the surface with the steam when the milk is
above 40OC you will introduce large bubbles and it will be difficult to
obtain the perfect texture
Milk Texturing

Step 1 – Purge steam Step 2 –Texture Milk Step 3 – Wipe steam Step 4 – Purge steam
wand wand wand

Note –
 Milk to be kept in refrigerator under 5°C - 7°C
 Milk to be textured at 65°C - 70°C
 Need to check temperature using thermometer
Cappuccino & Café Latte Standards
CAPPUCCINO STANDARD BASIS TASTE PROFILE

Medium Brown Color Perfectly extracted


Espresso.
Smooth, Velvety textured micro Perfect foaming of the milk. Body – Full bodied
foam. Perfect pouring of the Flavor – Chocolate and nutty
foamed milk into the Finish – Bitter sweet
The foam should be silky and espresso. This indicates
free flowing. perfectly foamed milk.

CAFÉ LATTE STANDARD BASIS TASTE PROFILE

Perfectly extracted
Medium Brown Color espresso Body – Medium bodied
Extremely smooth and very fine Perfect foaming and Flavor – Chocolate and nutty
velvety textured micro foam expansion of milk suitable Finish – Sweet milky
for latte
Cleaning Time!
Machine Cleaning Requirements
Required Material Name and usage Availability at cafe

Tri Sodium Phosphate (TSP) – Half tablet to be used for


Available
each group head while back-flushing

 Blind basket – To back flush group head


Not available at all cafes
 Screw driver – To open the group head screw

 Yellow wipe – To clean coffee machine exterior.


Available
 Pink wipe (2Nos) – To clean Steam wand and Porta-
filter

 F-400 (Destainer) – To soak Porta -filter


Available
 Sparklean – To wash porta filter
Group Head Cleaning
Insert blind
Remove the
basket into
group head Insert to group
porta- filter
screw using head
Place ½ TSP
screw driver
tablet

Select the
Wipe group
Cleaning
head with pink
program in
wipe
display
Porta Filter Cleaning

Soak it in F-400 dilution Wash it with Sparklean


Disassemble porta filter solution (20ml per 1 ltr
(20ml per 1 ltr water) for
parts water)
15 to 30 minutes
Steam Wand Cleaning

Remove the steam nozzle and


soak it in hot water for 15 Wipe using pink scrubber
minutes

Note – Ensure steam wand is cleaned after every use


Key Points - Dos
PRE
 Switch ON the Coffee Machine (Once you enter the BOH)

 Check the Water & Steam Pressure on Pressure gauge.

 Check the temperature of water from spout with Digital ThermometerEnsure Coffee Machine is Clean beneath and from the
above with no stains on steam wand and the steam knob)

 All 3 Scrubbers are required for coffee machine (1 pink cut from the one corner in plate only for Steam Wand, 1 pink in plate
for cleaning Porta -filter and 1 yellow for cleaning coffee machine exterior )

 Choose the grind setting that will provide the desired flow resistance.

 Discard two shots from each group head to remove the chemical & also to check quality of espresso.

 Fill espresso checklist

 Removeout the coffee beans from the chiller & thaw for 1 hour before use
Key Points - Dos
DURING
 All 3 Scrubbers are required for coffee machine (1 pink cut from the one corner in plate only for Steam Wand, 1 pink in plate
for cleaning porta -filter and 1 yellow for cleaning exterior of machine )
 Check on Storage of Milk (it has to be chilled 5 deg)
 Ensure 2 Large pitchers available (1 for chilled milk and another for hot used milk)
 Clean Tamper should be available.
 All cups on the machine needs to be checked for dust.
 Create a dose of consistent mass every shot.
 Distribute the dose evenly to provide uniform resistance to the water
 Choose the grind setting that will provide the desired flow resistance.
 Tamp with enough pressure to eliminate void spaces within the coffee bed and to seal the surface of the bed.
 Ensure the brewing water is of the desired temperature
Key Points - Dos

POST
 Check the group head for back flushing if done in closing shift

 All Porta filter should be washed by Suma det and assembled.



 Hopper and Dosing chambers needs to be cleaned with no stains of oil.

 Clean the grinder

 Do Back-flushing with TSP tablet

 De-assemble the porta filter, steam wand & parts of group head for Suma DIP process

 Check for Coffee beans dump


Key Points - Don'ts
PRE
 Do not use coffee beans without thawing
 Do not use untidy work space
Key Points - Don'ts
DURING
 Do not use machine, if pressure is not as per standard
 If you see group head not cleaned, do not use
 If areas around machine not cleaned, don't use including steam wand
 Don't use check cloth for cleaning porta filter or steam wand
 Porta filter should not be cleaned with any other ingredients(like ketchup, mustard or scotchbrite)
 Don’t use dumping bin, if not cleaned.
Don’t use porta filter without spouts
 Don't use room temperature milk
 If grind adjustment pin is not available, don't adjust grinder using any alternative tool.
 Don't touch Steam wand, if Safety rubber is not available.
Key Points - Don'ts
POST
 Do not leave the coffee machine & equipment without cleaning
 Do not leave coffee beans in the hopper

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