Bernadine Jemba Simbwa
201 Belben Court, 165 Rose Lane, Romford, Essex RM6 5AG
Tel: 020 85975195 Mob: 07403191979
Email: bernadine81@yahoo.co.uk
Professional summary
A registered pharmacist with 12 years’ experience working mainly in the community sector but has a
few months experience within a hospital setting during preregistration. I am committed professional
who has genuine interest in improving patient experience through customer service focus and
compliance. I am now looking to further my passion in management and active leadership. I have
previously been a manager for three years; this was across three stores with Britannia Pharmacy.
Key skills
Comprehensive clinical awareness and customer service
Excellent communication, interpersonal and team management skills
Thorough understanding of pharmacy practices
Pharmacy operations management
medication dispensing
Proficient user of IT (Analyst and Pharmacy manager)
Work Experience
Locum Pharmacist at Well Pharmacy - 2015 to 2022
Overseeing smooth running the pharmacy and supporting staff in absence of their manager
Working with different teams has enabled me to learn from a lot from people
The combination of capabilities from the different teams has given me an unbeatable and
applicable skill set.
Giving advice to customers on the different aspects of healthcare
Pharmacist Manager at Britannia Pharmacy 2009 to 2015
Managed and ordered all pharmacy supplies while keeping check on inventory levels.
Was in charge of training for 6 dispensers over three years
Processed over 250 prescription items a day and achieved reduced customer wait times
while maintaining customer satisfaction.
Was in charge of service targets (MURs, NMS and Flu vaccinations).
Maintained appropriate drug records and completed reports as necessary.
Optimised effectiveness within teams to ensure deadlines and targets were met through
good organisational and planning skills.
Competent assessment of patients at Loxford Polyclinic to decide if there was a need for
referral to Doctor, nurse or appropriateness to treat based on recommendations made
under the minor ailment scheme.
Supervised the safe and effective running of the pharmacy.
Mobilised the teams to ensure prioritisation of duties and managed the clinical and
commercial aspects of the pharmacy business.
Trainee Pharmacist 08/2008 to 08/2009
BRITANNIA PHARMACY with Placements at Queens and King George Hospitals
Ensuring prescriptions are dispensed quickly and accurately
Visit wards, take medication histories with opportunity to assess drug charts and learn from
different medical scenarios
Managing stock
Helping the pharmacist with the general administrative work
EDUCATION
09/04 – 07/08 Masters in Pharmacy (MPharm) at the School of Pharmacy,
University of London 2004 to 2008
02/07 – 06/07 University of Lyon – France
ERASMUS Nanotechnology Research Project, worked with two teams; at the
Lyon University hospital and university laboratory.
09/03 – 07/04 Liverpool Community College
A’ Levels (Chemistry, Biology, Mathematics and English)
HOBBIES AND INTERESTS
Playing chess, cycling, dancing and reading
References:
Available on request
