Shield of Trust | Running Repair Package
Shield of Trust – Key Highlights
Hyundai Shield of Trust” is a package for replacement of wear & tear parts.
Customers can buy Package with New Car purchase or any time before 1st Free Service.
Benefits for Customer
Covers 14 major running repair parts like brake, clutch, wipers, belts, etc.
Customer can opt for part replacement any number of times.
Customer can take benefit at any Hyundai Dealership across India.
Peace of mind up to 5 years at very reasonable price.
Benefits for Dealer
Supports New Car Sales as it is a value proposition.
Attractive commission of 15% on all package options.
Customer retention over 5 years and more profitability.
Freedom from customer dispute over replacement of any running repair
parts.
Price Comparison with Competition
Segment Coverage HMI SOT MRP () Tata P2P MRP () Customer Perceived
Santro Tiago - Value ()
5Yr / 60K 6,499 - -
Compact 4Yr / 60K 5,999 8,504 -
Mid 4Yr / 45K 5,499 7,493 - 21,353
3Yr / 45K 4,999 7,362 -
2Yr / 40K 3,499 5,345 -
Grand i10 Bolt -
5Yr / 60K 7,999 - -
Compact 4Yr / 60K 6,499 9,782 -
High 4Yr / 45K 5,499 8,001 - 23,364
3Yr / 45K 4,999 7,834 -
2Yr / 40K 3,999 5,698 -
Xcent Zest Tigor
5Yr / 60K 9,999 - -
4Yr / 60K 7,499 9,984 9,729
Mid Low
4Yr / 45K 6,499 8,017 7,983 23,486
3Yr / 45K 5,499 7,863 7,852
2Yr / 40K 3,999 5,900 5,547
Elite i20 - -
5Yr / 60K 12,999 - -
Compact 4Yr / 60K 9,999 - -
Premium 4Yr / 45K 8,499 - - 28,993
3Yr / 45K 6,499 - -
2Yr / 40K 4,999 - -
Venue Nexon -
5Yr / 60K 8,999 - -
4Yr / 60K 8,499 10,801 -
SUV Low
4Yr / 45K 7,999 9,451 - 23,862
3Yr / 45K 7,499 9,320 -
2Yr / 40K 4,999 5,920 -
Creta - -
5Yr / 60K 25,999 - -
4Yr / 60K 20,999 - -
SUV High
4Yr / 45K 16,999 - - 30,179
3Yr / 45K 13,999 - -
2Yr / 40K 9,999 - -
• Customer can opt for part replacement any number of times
Parts Coverage & Competition Comparison
Parts Covered in Shield of Trust Hyundai TATA
S. No Running Repair Parts
SOT P2P
1 Arm Assembly Y N
Bulbs (Headlight,
2 Y N
Taillight, Parking light, Indicator)
3 Fuses & Relay Y N
4 Auxillary Belts Y Y
5 Ball Joint Y Y
6 Brake Pad & Brake Disc Y Y
7 Brake Shoe & Lining Y Y
8 Clutch (Bearing, Disc, Cover Assy) Y Y
9 Hoses Y Y
10 Suspension Bushes Y Y
11 Wheel Cylinder Y Y
12 Wiper Y Y
13 Engine Mounting Y Y
14 Window Winder Y Y
Total 14 11
Shield of Trust | Registration Process
Step 1: Open GDMS Screen: Service Extended Warranty Hyundai Shield of Trust Package Register
Step 2: Enter Customer VIN Click Inquire Select Shield of Trust Package & Click on Submit
Shield of Trust | Registration Process
Step 3: Print Certificate & Customer Invoice for Shield of Trust and share with customer
Step 4: Dealer can check package Sales List from GDMS Screen: Hyundai Shield of Trust Package List
FAQs
Q1. What is the difference between Extended Warranty & Shield of Trust?
A1. Shield of Trust covers Wear & Tear Parts Running Repair parts whereas Extended Warranty does not.
Q2. What extra parts does this package cover?
A2. ‘Shield of Trust’ covers replacement of 14 wear & tear parts like Brakes, Clutch, Wipers, Bulbs, Hoses, Belts, etc.
Q3. Can I buy it later after few years of running?
A3. ‘Shield of Trust’ can be purchased either at the time of New Car Purchase or any time before 1st Free Service.
Q4. I purchased car outside of Kerala state and now I have moved to Kerala. Can I still buy this package?
A4. Customer can buy package from any Kerala Dealer before their car’s 1st Free Service only.
Q5. I bought this package from Kerala Dealer but now I am living in Gujrat State? Is package still applicable?
A5. Yes, Benefits of ‘Shield of Trust’ package can be availed PAN India at any Hyundai Dealership.
FAQs
Q6. Can Taxi/Commercial vehicles opt for Shield of Trust Package?
A6. Shield of Trust is not available for Taxi/Commercial vehicles.
Q7. Is the package transferrable to new customer that buys used car?
A7. Yes, the benefits of the package are transferrable to the new owner as per its validity.
Q8. What if there is a requirement to replace the same part again after replacing once?
A8. The package gives the benefit of parts replacement any number of times based on authenticity.
Q9. What will happen if my car model’s sales are discontinued?
A9. Shield of Trust package will be honored as per its option and validity.
Q10. Can dealer give this package as add-on instead of cash discount during new car Purchase?
A10. It is totally at the discretion of Dealership.
