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8D Question Paper

The document contains a 10 question quiz about the Global 8D problem solving methodology. The questions cover topics like the origins and initial name of 8D, the activities that take place in each step like containment and root cause analysis, and key concepts like customer complaint severity.

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ramesh rangera
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630 views2 pages

8D Question Paper

The document contains a 10 question quiz about the Global 8D problem solving methodology. The questions cover topics like the origins and initial name of 8D, the activities that take place in each step like containment and root cause analysis, and key concepts like customer complaint severity.

Uploaded by

ramesh rangera
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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QUESTION PAPER - GLOBAL 8D

Trainee Name: :- Date of Training:……- ……….……………………………..

Trainer name:- Trainee Employee ID…….:………………………………….

Marks Obtained:- Pass / Fail Signature of Employee:- …………………………....


Question No-1 - Problem solving Methodology; D signifies for
a) Types of details
b) Disciplines
c) Dimensions
d) Directions for Root Cause Analysis

Question No-2 Who First Publish & use of Global 8D in which year
a) Tata Motors in 1987
b) Ford Motor in 1987
c) General Motors in 1987
d) Honda Motors in 1987

Question No-3 what was the initially Name of Global 8D


a) CAPA (Corrective & Preventive Action
b) Problem handling Sheet
c) Customer Complaint Handling Format
d) Team Oriented Problem solving (TOPS)

Question No- 4 What activity/Action done in D2 With which detail in Global 8D


a) Making Action with CAPA
b) Problem Description with 5W 1H
c) Containment
d) Team Formation

Question No- 5 What activity/Action done in D3 With detail in Global 8D


a) Making Action with CAPA
b) Problem Description with 5W 1H
c) Containment
d) Team Formation

Question No- 6 The Main point to be considered during Team formation


a) Team member age
b) Team member Experience
c) Team member Skill
d) Skill, Role & Responsibilities

Question No- 7 What activity/Action done in D4


a) Root Cause Analysis
b) Risk Analysis
c) Containment
d) Preventive Action

Question No- 8 What activity/Action done in D 7


a) Root Cause Analysis
b) Risk Analysis
c) Containment
d) Preventive Action

Question No- 9 What is the Meaning of Customer Complaint Severity


a) Re occurrence of customer complaint
b) New Customer complaints
c) Risk to customer wrt Fit, Function & Safety
d) All above

Question No- 10 What activity/Action done in D 6


a) Congratulation to Team
b) Implementation & validate of permanent corrective action (PCA)
c) Validate PCA (permanent corrective action)
d) All above

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