different concepts developed and accepted within the retail section (section 18.
3) to capture the
key points of each concept
Quick response
• Refers to the vertical strategy in which the manufacturers strive to provide products and services
to their retail customers in exact quantities on a continuation basis with minimal lead times,
resulting in minimum inventory levels throughout the retail apparel supply chain.
• The implementation of Quick response may result in lower prices for customers, lower costs
and addition sales for retailers, and an increased market share for manufacturers.
Automatic replenishment
• Refers to any integral part of any quick response programme.
• The basic components of an automatic replenishment programme include decision-support
systems.
Efficiency consumer response
• ECR was developed for the grocery industry and is based on the same principle as quick
response.
• The goal of ECR is to take out of the supply chain costs that do not add customer value.
Collaborative planning, forecasting and replenishment
• Refers to the holistic approach to supply chain management in retailing, and combines the
information gathered by all the role players in the planning and fulfilment of customer demand.
• It is also a management philosophy or business practice that reduces inventory costs while
improving product availability across the supply chain.
Retail exchange
• Retail exchange aims to automate the retail supply chain between buyers/retailers and their
suppliers/manufacturers.
• It is an electronic platform where a trading community is created on which partners can
exchange, capture, match, manage, and process supply chain information for the benefit of all the
role players.
The retail sector encompasses a wide range of concepts that have been developed and accepted to
cater to diverse consumer needs and preferences. Here is a summary of some key concepts within
the retail sector:
Brick-and-Mortar Retail: This traditional concept involves physical stores where customers can
browse and purchase products. It offers a hands-on shopping experience and allows customers to
interact with products and receive immediate assistance from sales staff.
E-commerce: With the rise of the internet, e-commerce has gained significant popularity. It
involves online platforms and websites where customers can browse, select, and purchase
products from the comfort of their homes. E-commerce offers convenience, a vast product
selection, and the ability to compare prices and read customer reviews.