es Unrr~ 3 wy Conis ' ISUMER Orienten £-ComMeRce r ¢| CONSUMER Consur ORIENTED E-commerce AppLicATIONS * E Petgenes inant are Home banking applications + 7 is the fit Consume} osdented e-commerce applications - Ht can also i ileaicoa cherpe. banking. senlees Herne baNeeing Iter to | accessed peorn nome, efter senviees oppenel though | balances,” that can be by phone ticle viewtng account banking sewicee Amough the intuenct 6 home banking 64 rans actions svivsough inet Steviewing and ctrasapeting rApncd ices 5 Thee sewiier one tw by a consuirnen who avout pill panroents « a) Basic Se applecat ioc “elves E have much knowlege ecoreneunCe banking with ATMS « walanc Such as enquiny tc b) Entorenidiate seats THEE Semen ured by conmunen oho have much Encwiedge Qe! F prmrenice applccaniony ctrese geruvices Includes 9UP- Lancing a» exe as PANTS aceivities Such as house HONS aniing » tae sebeeens Fe ©) Adwancd Services > Thbse Kind Of seevices cou Ubed tart advanced Sogtaienes. EF Includes Stock and sewices the nelp Of mukual pur and braeléng da HVOKOLAYE ~ ayome shopping thar pceple Ae ery ithe online 6T ordeting oon! KOM Chit homees CUA y tetevision chance trough 0) Tedvision Gared Shopring * fe fovelwes the puorehast Ob and in. adwolised vv prograns Letevision cy through te the produces commentias wreaks by Lelephoring ove odveuised — numnbel-Comists op interactive catalogs: catatog bad Shopping through paper barca fi ine, Cato.to% > Caratog bared Shopring ‘Tough onting 9h: 3. Home Entertainment : It ts the most tmportant sewlay % Provided Lundin there axe movies on eérmanol, interactive, games. ere ba Q) Pay pin view sewice + In this serie, in order to watch © paruictar progtiamme on TVs @ wsen has #0 Pay “for it. me ON demand Stovlee: With the help of thts Senutee,, A Wer can order and play destrect qarmet 4M O Transaction oy Inpormation : axe a busines model! where UNE can pwichare vittual good lich inte, | payments y A) Shane wane Soputane + Thee ane Sore ucbstte, whteh Changer the We for Uuage of a parrticutan Soptuose b) Feet ware Sogturane : There are some wuebstter which don't ichasqt the UWO for Usuage of a pasticuton! So prune ee Micas transact x Sis aa é / Fates 90 1@ yi" or maane / db} Informattor goptuaae ee iP 5 Essentios Servis : Thee kind Ob Servicer ane UNeauibor” tential AhINgs. 5UCH Os LeleMedicine , ote. ttagootis halcing (eteractive education, mutti usa gamer» video conprencing etc.ce ail Meacantice Process Move oll Mercantile proces mode depines the Interaction bebuscen, comumen and merchants. This process modet & umd pe ontine cornmence. Mercantile model ie a Standard businus procett which & necenany got both buqui and seer, to i b pay and Sel goods oniinc- ahis modet a expected +0 | | increases the convenience and opiatiry get online consumes with tow pric and control ST. Mencantie proce modet from Consume: perspective : | produck } Sewice Search and discovery | é ' in the Information space | Comparision shopping aod frocduct pre | Section bascd on various Selection oa touputet parinont interaction Niegoviation of towne | GrQE price, dettvery timer Placement Of order a é purchase | Authorization of payenent Consumm = -ation Receipt of proctuct iv post Curtormer Service and SUPPOYE purchase ispied in . wt a ‘ not saris) % ays TH ca) interaceion TA. Pate Punchaxe Psuparation + Thpermation seosich Shoutd art of -clunation ott composision Of constitute the major Pp uoutd be included in fees . ©, Ale wee: alrennatives and price negotiation FT contiguouay -exotving, ingermeadion sevice and detlver Ped procey. consumers can be categorized into trier types:7 emerge 2 SRR on eee one 0) Impulsive Buayerts + Thee buyers punchare the produce | anton aiyter making unchaxe products 1) patient Buyew: WA? P aniston. { Sore anatyis & Comey j cc) Prnaly te ers: Who do substantial ourtaach bpd | maxing the decision t punchaxe product 6 Sseutte, Aer taentipging the produce 2. Purchase Comump ton, ; yy the buyer and Fhe gener raw inter grmeeway fo canny out thE paencantile transactions’ a Aepined exchange OF infovmagion necenany Payment | to be punchand PI -act in Mercantile transaction emwen buyer and Seute” youroued bY : depending upon the payment model ne backed by the centrat bank. Tt ts irnportant steutly hve moene oystean is fooled \ sApooug such % electronic Pay | auehenticasion oF post purchare Interaction’ phase a4 support to addners customer "5, post prsrchaxt Interaction : | | customer sevice ans inctudet product suture and product depects. complains» aq P G, Mercantile Pstourt Mindel from Merehant’s Perspecive # cutomes Enquiry 1 | cost Estimation & pricing I : ! orden Receipt and entry (ames v |_ovder seiection ane priorPost SAIL \ Interaction pport \ ere [eurtomer sewice & 6u 1. Customer Enguiny / orden planning and orde Genenatton: yng, beytie an actual order ds ee ie The wbewinm: pre bai | Place by the cuntoren 4 The order procering system & a method of Capturing ou neeemany data meqartcting, & customer and the order 3 OFAC PHOLEMING Arads CL Order geneIaFioN | &. Cost Estimation and Pricing + ge pricing is the beuidge beluieen cuatomen necdt and company Jeuet depends bn #he value each orden, evauating ating @ sutttn thar "af padding ab tne Individuat order of cantomen that ds generated tine coste piling cach oder ft inslit len the Company #2 Price each orden bared on te by 5 voluc enabl and Cases Fan accoptable price quote, and enty dhe Cuutomer Ener fh 4. orden Setection and Poaovi tibation + we Those ordeu art setected Which pits the company’s capabitivies and oper heathy propits Fy “In addition the company can make qains by the wag they Le Wow they accide which handle orden prioviisation i execute faster ‘ordin to sus get slotted into an operational SequenceET scone eR _pettven = a | 6. Order Order Furayitnent can | 1 Berwice Lom | jen ania actual provision Ob the ay . “: ee Locatior ye Te tnvolues muscle punction® and 4. Qraer Biting and account | Payable Managemen’ * a dentueredts bIUtng, ae Pyter the orden har ben fut giued On given by finance StAbb ae qned to SWE Hine needs and cutoment ‘ i “4 The billing guncio op the company. Hot the ny dent trtowayts B. Post Sater Senwices | x TRS phare plays an Increasingly important ‘vole in hol Ser elements vy @ Company’ S PLO pie COLALION = cutomen , pri and cost. * Tr can indude Such elérmenks ot phusicat installation a product, Yepatrs & maintenance » cuustornert training ee Evectromic Payment Systmrs [eps] — includes electronic. Pagment for buying and seutng Sevices Ofpened thvough the Inteinet. R- payrnent Paper tea mnonetony transactions. These _incunaes Cards, debit cond, Credit cords, electronic site “ErANS: CET) and inrerner banking - sy Chosackeni SHO bh ers:we » Mr enhanced secutity by minimixing — | i physicot carn. Whereas hold much secuodty . praudh teaked £0 cheopicr and graditonat payment System donot paymenr systum is much ‘a. Reliability: The Electronic 1 vietiable Iniouns Of proceming: |g. Spud? EPS aesolves the problems whfeh 94 geetd PY coe he people to the traditionot system ae electronic chootactentsHe + wer account Mage Brnonyenity + By using the to the coh apaygenr system provides 6. Trees operability + etureen muttipie Senvice provider ahem secustity EPS provides the communication ge the inorden to Payment System } 1 Time Savings: “how. vB no physical exchanging oF nok even goods transaction le ete making So. it & qning tp Sane Hme virtually. | and money oO. amy Kind 0 4 "t b that to digitatised AW. wirtuad account contains history OF da the amount You want. This 1% Expenses Conteol + ak tyonsactiom indicating t it anytime You in ahis COKE othe an Spent, Anal you can check advantage of PS & important Leas2g SEER SIRE oe eee mre B. Rectaced arisk 0, hose and thept mart deviee don tte erion on the i oud 6 WR Ais mninimises the 24K Of : technology UNA for ts alo mee of payment pays uit the card Bt 5 posit ey your Stab: THe Seva anan the chen yom - Kendiy > Usually every sevin, B aaigned +o otead, 50 it has the Cody which often wblRs Dis the uatdest postible auctienee » understandable UMor IMetyare 5. Convenience: AU the tramgou Can be performed at any i Hime, anywhere Lt's enough to have an’ acces to the Intemer ‘ Kisoduantages Of E-payment System chins? ach payment systern hat ike Atmits gong | dhe maximum amount io the account, the number Of tramaction pei day and the amount of outpub. j Bo We ausK OF being Mackea: Ty You follow the Secunttiy = HUles the thieat & minimar, it can be Composed to the”: HISK of BoNethiNg tke A ctobheny BT r i Problem of transfewning money between i pypeuent Payment Syitems: Ubually the majority Oo, EPS Cooptiad: wilth each other, ; ue the Servis Of In tht i ok N this cave, une have to” e- ceorrene, ency exchange, and itcan be el time consuming th You SHI do mot have a aiunted ZUNE for AWU. pusipnse. Are The -Necesei aad my - “ESb Inter heen 2 ty innsieee connection : fan not act to your - ontine padls, you account .Se . o| eae 6 LACK Ob Anonymity + Means the perton who te no whine conwin wlth that. then you ane maxing any Kinds Ol | pntine payments woich atdiex aur payment detailt such a “Hime and date of tamaction, how enuch amount you axe maxing drangaction. 4 Hijprent Kinds of EPS 1. Webit Gand + Debit cord i a cand thak is umd instead of i 5 gaa io shopping Lhereven buyer Uace velebit Carte the amount ipo tmnmedtatetig clectuicted prom hin Saul is ng account. The onty weigyenenee in the creaig cand Ly the cay +o pay Jamey whereas debit cord ib the waay fo Pay then ond dhene TESEEP. BEbTE Ceurels cove alan Nour A Cash cords. & Greait Cand | When a Customer pusrchasts @ product vie credit cord, creclit Card feu bank pays on brkalb Of the cuttornen hax a Cental time period ayer custome and dy is wuaty ehteh he fshe can pay the Ccatt costct BAN) eronthty pagment cycle. Tyres eb Crectit Castes core pellorss Deand on Eeoqraphicar Kocation + 4) Domestic. cond +The Ut Of domentic Credit cond mubaicred fo pew parcetcutart geo graphicat Locations Eq: Indian ctummestic coeait cand could be wed Only iP India not outside Indio International credit cards might be te cuorld. Le both domestic and #6) International card : wed in any part of foreign countries 0180 i) Baxed on the category of CaCs” 0) Indiviauad cond + thir cand taucd in the ame Of on individuod povon por sutpiuing fis pensonert purchases only a posticutar poten can uge it ond ancas sreaprtvenne ntsin tre Cor Ts) cafrake cae vinese cords axe vaued | narnd. These cards might be used by thE ieee erly mar : ny"s | and the bill ia made in the company | iki) Base on cose stat | ad Standard cands + The Standard cards ane {riued to | portions for only purchase and uilthdnawlt atith o Creag. | | Limit pom E0000 to ¥ 50000. _ b) Goid cands: ane issued to stich people and the, Credit. * Atrate & mse than that of the Stancloric Corde. ©) Platinurn cars: Rank twuts platinurn credit conde itp 7 Lnvke gold cad holder who have excenent Credit Sepayment Banks provide highty Mecord and good cudtt wv thins Credit Limit fo these cand holdeu and Other paclitin auo. ty) Bora Franchise + A) Morten Canc + Masten cards are those candt whith axe imued by banks or Companies which have 4i¢ up with the Untied States Of Mastercard cétpoxation. DMIs cand + visa conde ane istued 49 those banka] Compania which have Le UP ULith United State of WSA cand Corporation V) Boxed ON Credit Recovensy + 0) Revolving Casids + Rewolving Credit cord attotst He 88 8S wren to ComwLy foruard a porte of the pay 40 the Next rome. Majority of the cette cords ane, enol Cottdit Conds igor ae &) Change cond + Oh thot of the Change cond ib the opposite. one wrevolvingé credit. casa. “free cards do nok alt con : ot YU forward phe payreent, ¥i sia A esa y needs to eas) na ~ end of the Ou His outstanding cnedit b billing period eve month arpount Elechromic Checks is another form of electronic payment te he ou prcperred when a curtomer it enn. sys! There Checks Pp x » ' iuing to taiuing 2 MaKe a payment without Using Paper cosh ye True Cheeks make Use op digitar signature. for sigatog ‘and endéiting and ua op digital contipicater to | quthentical: the buyer, the inttleution > | and the buyer's account buyer's pinancat xe Digital signatane authentication & provided by wing Ss puptickey — CryPRoqrarhy ys Be Cash or Wigitat cusvrencyy Electronic cow iso porrn Ob electronic payment System security and seduce the sin oreterr to sEplace cath, e-cath which provides high Lat Of paper coh overhead Of caries of paper comh- ghowa power some fb Four Tnpuriant propectios oy E- cash ane = cath porcues monetany VaUe tat & } Monetany value eyatyared in AVEMH of MONCH: cneatit | debit cores 8 cextipied bY bone tree should NOt naaceion ng procemed Be shcomhseita cher bok 1 be any congticls writ: e-cash 410 +o be exchanged Jn has the abit other paper cash corait cords © ) Interoperability + K- com wy other e-coshs inetucting edly with eten panks electronic payment Suypsteny Commitmenrs eCiy Rebstewapitity and seorabilhd a emote storage and serial pperations 4 yen pransaction® om aneiy opie ex secunitey OY invol or on busines Bip,” wyaniour aiuthent carton custorae, $D PO exchange either F* | thee device provia 5 Lechniquiet 4 Ty ty vou Important to tanh exchange trarmaution it wide secuuel whik an e- ne a not canes #0 COPY being mroceyed $0. ThaF it Suoindie the Framaction Adyantages of E> Cash to Customers + 1. ome censumet can pay e-cath dtivecttiy to thet Consumes, in the sare wiay Os ore merchant pays te other merchant in @ B28 xelationship. B. Ke comh eliminates the suvks Oubociatect turin -crmtiying the paper Cash aU the tiene 3. E-carh alto provides a high trargaction privacy compatel fo othe CHEdIE Cari tromackioya hecare of blind Sigratuncs i fidwantages of anh +0 Merchants + 1 The merchant can now attract gtohat custome becoillt n they nN i on cay Send and oitceive money throughout the. tuiovid with just O mDUe CL on dein —aeneeopla why Dib vy Te & muon rosie aigyioutt to bi ge(dupttcat > aectronic cash thon phytteal copier cy. 3. Merchants can even seater the Of Cote “product.ithe cusrency timitart : : ey Limitations 04 a particular counbey can, aur be eliminated bi 5 ed becau, -Cosh can be filed into and wiithdawn foT™| O Smant cand frorm anywhere and in any cuseienty : _gjecxronic Fund 4 Franejen(€F1) ia dlepined os a procesd of tranpeutng: funds electronically, " aorn one financial Institution, to another ais tape O$ Started using dipporent electronic mmnuinicattorys elt. tronic tran | en yor TF aeviar Lke compurets y stelephores , telecor Electronic payment medio can be ghouped Into 3 tyPtl: 2» Boning and Financial Payment + clastsgied inre > ype This Kind op another instantaneously payment where the bank to funds plow peer one €:9+ bank fo bank trantger snig Kind of payment uring ATM. fe F prorn anyrehone ab } 1) Smart Beate Payment : a customer can talthasraw money anigtime. £9: OTM tr cash ae posirs ©) Home Banking x Baric senvieer include personal Hance sevice * ge Tnrurmedian sewwicy Pdvanced SUrvices include trading geavicet inetate financial management clasuigied fate 3 dypes _ ti Beraiting Payment Ag credit cond tb cond whieh is (0) Gredit payment: \ rer | Palwued’ to the UNL 3 “purchos ing dhe produce. (post bit Payment » customer pat istehaw a product: (prepaid paryment) who can par the aenoLine a pail payment) tm advance tOc)endye cond pare ment § | co Shur tein Loam for & purchas acpreernene with financial institution +h! pixed Chariget to if eod 2G: charge card payment fh pponth. Include ametfean Expres.” closet pied into 2 type, | | } j Ontine E-Commerce payment § a) Token - Based payment Systern * a E-coshs Tt & 0 poten OF cligital cowl Gohidh. provide, righ teuet op security: TE peducet overhead o§ Paper cash > poteperied when a CUED Ie, ae Ee checks: Thee checks ate uittnouk Using Paper. is waiting to MaKe a payment euoeency ge Smovte cand | These cards Ole Similan to debit | eredir buch as MMiCtD PYOCEMOTs winich & 8o-timy stripe cand. cord, uattn enhanced pearures amility to Store mmastive [nfo rove & magneric greater than conventional bo) Credit Card Bard payments » xe plain Caedit= Card payment Sestem : Tn this type + cell on: coud transaction és provided uttthout using ang enaryt woe teckrigyir. Tt & one of the Simplest form Of payment system % Enciypred Credit cand Payment System: In inis type ; ’ Credit cord & enory ; ceugpked be ydte perporming any transott 3 using voociow, a enuryptton schemes Uke privacy envantl:ie thiyd - EE, ana An Pooky Cileeltt Cartd Payrnent System : Bees Veulpication can ov ° be provider by win' a pasty, which b a Company thar gather or | vorlpia the Payment oy gunds thar fiow peor one party to Another 6 Wigitat toicen E 9 Ken Bated EPS: Klectiunfc token is one of the | e-commouste Syvtern b + ated on internet. be vem which & entirely bated interne The payment systems thar axt based en this System cwwrency - | gow witd to outemble paper aot Smmaser card | Hiybrid Caria © They Ont au Known as stdte ee Venue condi Thue conds cue Similan cenit [ cnedit TE mh ragy petoo chip pyoctasor which & embedded i ie. There ane a types Op Senate Corel i) Relation chip Based smasct Conds + Thue Smart cords are in Services Of extstting conde thar bank given to tes chip bared Canct. Mew Senvices, nothing but Improvement ov introducing Mt? Integveuted Sic cumtomens ust Such as ¢ providing act to many pinancial accounts xe Developing Value-added reoouketing PYOGIA 4 Storing cuutomen Specigic information K- pues have been devetopect oy wel GPM! devetoping a Financial pwns | R-wattet i Electro by many finondat Companies bo pnctions for meting their demands yor t -aenlies, thor Subsbibures ; “imtoo chip ov storing electro holdem Urls gov purchasing produ einment organi E- purses inclucle a paper cash- mice romney thar O crs oy Sevices cara = iAci methane monteNape Risk IN E- Payment System. Risks associated uitth etectrontc payment Sustem are: i | Risk asmociated tulth praud & mistake & Risk oxociaked Ute pri vacey- | | : |B Rise amvociated uit Credit cards 1 | Risk asmocioted urith laud oy mistake t Evency etectronic T payment system hor the capanility of cording data | automaricatty and eléchonteauy. Lt very aug and’) les expensive to Store cata in electric dewicer Yo, tout sce ang omen party involved thou i a possibility to misc: tho ingormation ® scents! B. Risk cuwoclated With Privacey : Te is emenbial yr abl the 5 e 4 Electronic payment systems to maintain and Ensure privacy. hilhenever a punchase & made using Card, the informations) (he When or whew the product Was piichased) G StBted iy yas dhe dotanascs thar consists Veoious otecorels Tt shout protected being Aeccived, Cheated UNH whole tramactitn 7s “ints protection can be provided proceing i Completed! Fhar can voupy fdent’pteation ¢ using Unird paruy agents partis Hed axe involved Th Lransaction procescing « B Risky ansoctared with credit Cords: In orden ¢o handie credit Cord ous, digital ontine Central bank have deuctop Various procedures to reduce Tosolvencies. a) with Guaranre: this procedure etimiyates need Of insolvency test because the hank presumes that susky amocioted uiith Credit cand i prom di pperent banks not poor buyow ond Selesik & necemany por atgitor 4 In thts conditions needed +0 terns, and gunttement of ehely NEE degine the the tlowidtty. per _DESIGNING OF EPS bbe constdencd wrile dexigning g- payment syste: { wp| Factors + Be iahaaaitioreak gacdes one to be conmtaered write designing gjectronic payment Systerns ane: \ 1. privaces and Conpidertiatity + privacy must be ermupied and Bele e ee [smodnratned boy eve eps. wc cet raust be axswteel that qersir eo *Hede dramoctions ane «ert conptaentiat $° grar they can Dawe KES a, geavdty and Pecotecion tofpyount Secor fecnniquer punt be embedded tattnin Ere systenn such OF acess control and aeerpentieal ten Char veUpies saanbipicaion Of pasties Tovolved in that transaction BIntuitive Ineuece ps should be demetoped using o ne 1) m comentent ard COM eo use inten fous h- Parabarc Anteqnation TE ae Vey fenportant sO that custome utatect togorroat ivr kept upto dare aed free prom 004 ood | 6. Nerd BANKes fy monen as esserefattey ayeqyatred vonile aesigning fo pacyrrent Systern Broken Us one who & rearing — comgtiets ana pegorening | cesporn ile jor P francis operation’ atectronicaly, | E oy ‘ e & Cost Assigning * drow to price tht senvices Opyered boy | f payenent oyster sof major concana wnile ij dettronic4. Btandaids + inten operability & axcuned by using ndasid protocols and mesage formats Stal } 4) heqot Inues sielared to Kléctronic Paymenr Systern fo e-commene activities has | She imtiumentoal growth op electronic payment enviubion neceritared the segutating the use Ob mechani sn Berore Instruments + ir ould be ayenhat +o faentipg the (sue, thor thee Twalacernens’s Pose some oh these (sues ave > a) Secune Credit Cod TramacHon « b) Recognition of Kigirl cunnendes CO) Dereimining the sielevane Suoisdiction © d) Risk of Regularorcy change €) Tramaction Risks Oriented sisky bf) comune ssabiing IT Act such financial Z| |