GROUP MODEL

Safety Recall Campaign 2011-2014MY

Optima (QF/TF)
2012-2014MY
Sorento (XMa)
2011-2013MY
Sportage (SL)
NUMBER DATE
SC147 (Rev 10, 05/16/2019) June 2017

SAFETY RECALL CAMPAIGN

SUBJECT: THETA II ENGINE INSPECTION AND/OR REPLACEMENT

 NOTICE
This bulletin has been revised to include additional information. New/revised
sections of this bulletin are indicated by a black bar in the margin area.

 NOTICE
Prior to conducting the procedure described in PI1803, please make certain this (SC147)
inspection/repair procedure has been completed on the affected vehicles. If this
inspection/repair procedure has not been completed with any affected vehicles, please
complete the SC147 inspection/repair procedure BEFORE you perform the software
update requested in PI1803.

This bulletin provides the procedure to inspect, and if necessary, replace the engine long block
assembly on the following vehicles:
 All 2011-2013MY Optima (QF/TF) vehicles equipped with the 2.4L Gasoline Direct Injection (GDI) and 2.0L
Turbocharged GDI (T-GDI) engines produced from August 12, 2010 through September 27, 2013;
 All 2014MY Optima (QF) vehicles equipped with the 2.4L Gasoline Direct Injection (GDI) and 2.0L
Turbocharged GDI (T-GDI) engines produced at KMMG from August 28, 2013 through May 15, 2014;
 All 2012-2014MY Sorento (XMa) vehicles equipped with the 2.4L Gasoline Direct Injection (GDI) engines
produced from April 19, 2011 through February 10, 2014; and
 All 2011-2013MY Sportage (SL) vehicles equipped with the 2.0L Turbo Gasoline Direct Injection (T-GDI)
engines produced from December 30, 2010 through August 30, 2013.
Metal debris may have been generated from factory machining operations of the engine crankshaft and
may not have been completely removed from the crankshaft’s oil passages during the cleaning process.
It was also determined that the additional machining processes of the crankpins may have caused
uneven surface roughness. These combined conditions can restrict oil flow to the bearings increasing
the potential for premature bearing wear.
A worn connecting rod bearing will produce a cyclic knocking noise from the engine and may also result
in the illumination of the vehicle’s engine warning and/or oil pressure lamp on the instrument panel. If
the warnings are ignored and the vehicle is continued to be driven, the bearing may fail and the vehicle
could stall while in motion. An engine stall at higher speeds can increase the risk of a crash.
Follow the procedure outlined in this bulletin to inspect, and if necessary, replace the engine long block
assembly. Before conducting the procedure, verify the vehicle is included in the list of affected VINs.
File Under: <Safety Recall Campaign>
Circulate To: X General Manager 
X Service Manager 
X Parts Manager


X Service Advisors 
X Technicians 
X Body Shop Manager  Fleet Repair
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SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)

 NOTICE
There is no charge to the vehicle owner for this repair. Under applicable law, you may
not sell or otherwise deliver any affected new vehicle until it has been repaired
pursuant to the procedures set forth in this bulletin.
To ensure complete customer satisfaction, always remember to refer to WebDCS
Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage →
Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be
performed on the vehicle before returning it to the customer.
For Optima models included in SC147:
 VINs that start with “5” are designated Optima (QF) and produced in the United
States.
 VINs that start with “K” are designated Optima (TF) and produced in Korea.

Inspection Procedure:
1. Prior to inspection, ensure the KDS is
fully charged and is connected to the
internet every day to ensure the latest
update is received and installed.
 Engine oil level should be at the
“FULL” mark. Top off with 5W-30 if
required.
 Test requires the engine to be in
satisfactory running condition and
able to idle normally.
 Engine coolant temperature should
be above minimum test temperature:
185°F (85°C).

If the engine’s running condition is poor due to issues unrelated to a connecting rod
knocking noise (faulty sensors, intake/exhaust manifold leak, catalytic converter, etc.),
diagnose and repair prior to performing this inspection procedure. If the engine cannot be
tested or has other major concerns, see Warranty Claim Authorization information on
page 23.

2. With the engine off, remove the dipstick

(A).

 NOTICE
Engine cover removed in A
images for demonstration-only
purposes.

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3. Insert the engine noise tester SST
adapter (B) into the dipstick tube then
start and idle the engine.
D
E
 NOTICE
To avoid false readings, ensure
the adapter (B) is properly
inserted into the dipstick tube C B
and that the tube is not in
contact with the intake
manifold.
If the dipstick tube is not
centered and is close to or
touching the manifold, carefully
adjust (bend) and center the
dipstick tube with a pry bar.
B

Not Centered Centered

Click here for a video tutorial of the

Inspection Procedure.
4. Connect the 3.5 mm male end of the
engine noise tester SST (C) to the 3.5
mm female end of the extension cable
(D).
C D

5. Attach the SST clip of the extension

cable (D) to the hood latch. D
 NOTICE
Make sure to route the
extension cable away from
moving parts (pulleys, fan, and
belts and be careful not to get it
pinched between door and body
or window, etc.).

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SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
6. Connect the 3.5 mm male end (E) of the
extension cable to the headphone port
located at the upper left corner (KDS
version 1.0) or at the bottom of the tablet KDS Version 1
(KDS version 2.0). KDS
Version 2

7. Connect the VCI-II to the OBD-II

connector and launch the KDS
application from the KDS tablet home
page.

8. Confirm communication with VCI (F) and

then configure the vehicle (G) using the
AUTO VIN (H) feature.
G
F

H
9. Swipe up the “More” tab from the lower
screen of the KDS and select “Special
Inspection”.

 NOTICE
If the vehicle model/model year
does not qualify for this
campaign, a message will pop
up; if so, verify that the vehicle
is included in the list of affected
VINs for SC147.

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SUBJECT:
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10. Complete the vehicle information form on
the screen:
 Mileage
 RO number
 Select “Verify” to verify the VIN
Note: VIN must be verified with the
“Verify” function in order to proceed
to the next step.

Select “Next” to continue.

11. Confirm that all of the pre-inspection

items listed on the screen are true:
 Engine Oil Level – Normal
 Coolant Level – Normal
 Engine Cover – Installed
 Driver Window – Opened
 A/C & Blower Motor – OFF
 Audio & All Accessories – OFF
 Engine – Warm up (185°F or higher)
 Insert “A” into dipstick tube
 Connect “B” part at tablet headphone
port
Select “Next” after checking items
mentioned above.

12. The program will automatically check the

engine sensors’ data. Select the “Next”
button if all the conditions are satisfied.
 Engine Coolant Temperature: 185°F
or higher
 A/C Request to ECU: OFF

Note: If the test item result is “NOT

GOOD”, correct the condition then select
“Refresh Data”.

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SUBJECT:
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13. Follow the instructions on the screen
then select “Next”.

14. Prior to the initial measurement, the

program will automatically check if the
engine noise tester is installed and
operating correctly at engine idle and
perform an internal diagnosis.
Begin the second part of the engine
noise tester check by selecting “Start”.

 NOTICE
If the measured noise level is
too low or abnormally high, an
engine noise tester inspection
message will pop up. Check and
correct as necessary and start
again.

15. With the vehicle in Park (A/T) / Neutral

(M/T), increase and maintain the engine
speed at 2,000-3,000 RPM for thirty (30)
seconds.
The program will automatically proceed
to the next step when the engine noise
tester is ready.

 NOTICE
Once the RPM is in the specified
range, the time count (green
bars) will be initialized.

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16. With the vehicle in Park (A/T) / Neutral
(M/T), begin the “2000rpm Test” by
increasing and maintaining engine speed
between 1,900-2,100 (2.4L) or 1,900-
2,200 (2.0T) RPM until all three (3)
measurements are complete.

17. When the “2000rpm Test” is complete,

release the accelerator pedal so that
engine maintains idle state for the “Idle
Test”.

18. The “Idle Test” will automatically begin.

Keep the engine at idle and wait until all
three (3) measurements are complete.

19. After the completion of the engine noise

inspection, the KDS will automatically
generate/display a “PASS” or “NO
PASS” result.
 If the inspection result is “PASS”,
proceed to the next step.
 If the inspection result is “NO PASS,”
proceed to the replacement procedure
on page 9*.
 If the inspection result is “RETEST”
with an error code, see Adapter Error
Code chart in Appendix 4 on page 32
for corrective action then repeat the
inspection procedure starting from
step 9.
*For 14MY Sorento (XMa) vehicles
only: check the underhood emissions
label and record whether the label
references ULEV or SULEV. This
information is needed to select/order
the correct replacement engine.

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20. Select “Finish” to complete the engine
noise inspection. Ensure the KDS is
connected to the internet and the
“Special Inspection” KDS application is
open to automatically submit the results
to the Kia Server. To save and/or print
the results as PDF, select “Print”.
If the KDS is not connected to the
internet, up to five (5) results will stay
pending in the queue until the KDS is
connected to the internet with the
“Special Inspection” application open.
Note: The five (5) pending results
must be submitted before a sixth (6th)
test can be conducted.

21. Disconnect the engine noise tester from

the KDS and carefully remove the
adapter (B) from the dipstick tube by
grasping the engine noise tester adapter.

22. For 2011-2013MY vehicles only: If the

vehicle is equipped with a YELLOW
dipstick, discard the dipstick and replace
it with a new ORANGE one.

 NOTICE Yellow Dipstick (P/N: 26611 2G020)

If the vehicle is equipped with a

RED dipstick, replacement is
not necessary.

On all vehicles with an inspection result

of “PASS”: Change the oil and filter and Orange Dipstick (P/N: 26611 2G050QQK)
refill with 5W-30 oil. Use the new
(ORANGE) or verified (RED) dipstick to
verify proper oil level after oil change and
if applicable, reset the maintenance
reminder on the instrument cluster.
Red Dipstick (P/N: 26611 2G040)
(NO REPLACEMENT REQUIRED)

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SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
Replacement Procedure:

 NOTICE
For engine replacements under SC147, no PWA is required if the inspection
procedure yields a NO PASS result. If there are any OTHER engine-related issues
requiring replacement of the engine, open a Techline case for PWA. See page 23 for
details about PWA and Warranty Claim Authorization.
Regular Trained Technician requirements apply.

 NOTICE
If the inspection results in a “NO PASS”, perform the verification steps below:
a) Are there any abnormal noises which do not always follow engine RPM and are
intermittent?
 If so, check for noise from other sources such as exhaust, engine mounts, etc.
and correct as necessary.
b) Are there any abnormal noises from engine driven accessories?
 If necessary, remove the serpentine belt to isolate all belt driven accessories.
Limit engine run time during any inspection and correct as necessary.
Once any noise contributing issues are corrected, perform the KDS Inspection
Procedure again.
If the following inspection results in a PASS, perform step 22 of the Service
Procedure (Inspection Results = PASS) on page 8.
If the following inspection still results in a NO PASS, proceed to replace the Engine
assembly by referring the Service Procedure on this page.

1. Remove the engine assembly by

referring to the “Engine And
Transmission (Transaxle) Assembly →
Engine And Transmission (Transaxle)
Assembly → Repair procedures” chapter
in the applicable Shop Manual on KGIS.

2. After removal of the engine from the vehicle, remove all components that will need to be
transferred by referring to the applicable Shop Manual on KGIS.
3. Place the new engine block on an engine stand.
4. Install all removed components from the old engine block onto the new engine block
utilizing all parts from Service Kit I and II. Be advised of notes below.

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Notes:
High Pressure Pump & Roller Tappet:
 Refer to TSB ENG083 for special
attention and handling procedures of
GDI-specific components.
 When installing the high pressure
pump and roller tappet onto the new
engine, apply engine oil to the roller
tappet, and O-rings of the high
pressure pump.
Tightening torques of pump bolts:
9.4 – 10.9 lb.ft (12.8 – 14.7 N.m,
1.3 – 1.5 kgf.m)
Tightening torques of pipe flare nut:
19.5 – 23.9 lb.ft (26.5 – 32.4 N.m,
2.7 – 3.3 kgf.m)

WARNING
Refer to TSB ENG083 for gasoline direct injection (GDI) specific information, including
related warnings and cautions for handling high fuel pressure system components.

Delivery Pipe:
 Refer to TSB ENG083 for special
attention and handling procedures of
GDI-specific components. 1 22 32
 Prior to installing the delivery pipe, be
sure to replace all of the injector O-
rings and injector retainers.
 Prior to installing the delivery pipe,
apply engine oil to the injector O-
rings.
 When installing the delivery pipe, use
caution not to damage the tip of the
injector.
 Be sure to replace the delivery pipe
retaining bolts and torque them in the
sequence shown.
Tightening torque of bolts:
13.7 – 17.4 lb.ft (18.6 – 23.5 N.m,
1.9 – 2.4 kgf.m)

 NOTICE
Combustion seals must be compressed after installation and before attempting to
install into the cylinder head. Use SST 09353 2B000 (refer to TSB ENG083).

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 NOTICE
Refer to “Guidelines in case of Catastrophic Failure” on page 14.

Dipstick Tube & Dipstick:

 Prior to installing the new tube,
lubricate the o-ring located at the
bottom of the tube with engine oil.
 Discard the YELLOW dipstick and
install the RED one, included in
Service Kit I.
Tightening torque of bolt:
5.8 – 8.7 lb.ft (7.8 – 11.8 N.m,
0.8 - 1.2 kgf.m)
Intake Manifold:
 Refer to “Guidelines in case of 22 32
Catastrophic Failure” on page 14.
 Prior to installation, replace the intake
manifold gaskets.
 Torque bolts in the sequence shown. 42 12 52
Tightening torque of bolts:
13.7 – 17.4 lb.ft (18.6 – 23.5 N.m,
1.9 – 2.4 kgf.m)

Exhaust Manifold: SULEV (7 studs)

 Refer to “Guidelines in case of 12
Catastrophic Failure” on page 14. 42 72
 In a case of a catastrophic engine
failure, use a bore/videoscope and 62 52
inspect the exhaust manifold for any 22 32
metallic debris and remove.
 All engines supplied under this
campaign have the exhaust manifold
studs configured for SULEV engines. ULEV (8 studs)
 Using the pictures to the right, check
the exhaust manifold stud location 22 62 32
and quantity. Relocate as required for 52 82
ULEV engines and obtain one (1)
extra from the removed engine. 42 72
 Prior to installation, replace the 12
exhaust manifold gasket and front
muffler gasket.
 Torque nuts in the sequence shown.

Tightening torque of nuts:

36.2 – 39.7 lb.ft (49.0 – 53.9 N.m,
5.0 – 5.5 kgf.m)
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 On Turbo engines, replace the
turbocharger oil feed line and
gaskets.
12 92 52 72 32
Tightening torque of oil feed line bolt:
8.7 – 13.0 lb.ft (11.8 – 17.7 N.m,
1.2 – 1.8 kgf.m)
Tightening torque of oil feed line nuts: 42 62 82 22
5.8 – 8.7 lb.ft (7.8 – 11.8 N.m,
0.8 – 1.2 kgf.m)
Tightening torque of oil drain line nuts
and bolts:
5.8 – 8.7 lb.ft (7.8 – 11.8 N.m,
0.8 – 1.2 kgf.m)
 Torque exhaust manifold nuts in the
sequence shown.
Tightening torque of nuts:
36.2 – 39.7 lb.ft (49.0 – 53.9 N.m,
5.0 – 5.5 kgf.m)
Oil Cooler Tube Assembly:
New engines may be supplied with a
different oil cooler. Use steps below to
determine the need for a replacement oil
cooler tube assembly.
 If the new engine’s (bigger) oil cooler
(A) does not match the old engine’s
(smaller) oil cooler (B), replace the oil
cooler tube assembly with the
A
improved part. See parts table on
page 15.
 If the new engine’s (bigger) oil cooler
(A) matches the old engine’s (bigger)
oil cooler (A), reuse the old engine’s
oil cooler tube assembly.
 If the new engine’s (smaller) oil cooler
(B) matches the old engine’s
(smaller) oil cooler (B), reuse the old
engine’s oil cooler tube assembly.
B

Drive Plate / Flywheel Bolts:

 Replace all seven (7) drive plate
(AT) or flywheel (MT) bolts.

Tightening torque of nuts:

86.8 – 93.9 lb.ft (117.7 – 125.5 N.m,
12.0 – 13.0 kgf.m)
Drive Plate Bolt (A/T) Flywheel Bolt (M/T)
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SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
Torque Converter
 If the torque converter has moved
from the fully inserted position,
carefully push inward while rotating
the torque converter until it is
recessed approximately 9/16 – 5/8”
(14 – 16mm) () into the transaxle
case when reinstalling the automatic
transaxle.

 
Not Fully Inserted Fully Inserted

5. Reinstall the assembled engine and transmission/transaxle into the vehicle.

Be sure to:
 Fill crankcase with 5W-30 oil (~5.8 quarts).
 Fill and bleed the cooling system with 50/50 coolant or mixture appropriate for area.
 Pressurize the fuel system before starting the vehicle.
 Reset engine adaptive values and perform steering angle sensor calibration.

6. Verify proper operation of the vehicle with road test, and erase any stored DTCs (e.g.,
EPS, ESC, and TPMS) that may have been set by this procedure. Verify no leaks exist
and ensure engine oil and coolant are at their proper level.
If any DTCs are still active, follow any related diagnosis and repair as needed.

 NOTICE
C
DO NOT remove the starter
bracket ear (C). Entire engine
cores with the starter bracket
ear intact are required for
engine core return.

See Parts Bulletin #20-201 0002

for more information.

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 NOTICE
Guidelines in case of Catastrophic Failure:
Replacement engines can be damaged due to ingestion of foreign material soon after
installation. The source of this foreign material has been found to be metal debris
from the original (damaged) engine. When an engine fails due to connecting rod
breakage or piston failure, especially when the damage includes the combustion
chamber area (valves/pistons/rings), pieces of metal or debris can be pushed past
the intake valves and come to rest in the intake or exhaust manifold. After engine
replacement, this metal debris will be pulled back into the engine via engine vacuum,
usually during start up or during the first several miles of operation. Variable length
intake runner systems are especially susceptible to this as the metal debris may
come to rest on either side of the intake butterfly valves. In case of catastrophic
failure, replace the intake manifold.
Do not replace intake or exhaust manifold if the engine is running and has a bearing
or rod knock only.

AFFECTED VEHICLE RANGE:

Model Production Date Range
Optima (QF/TF) August 12, 2010 through September 27, 2013
Optima (QF) August 28, 2013 through May 15, 2014
Sorento (XMa) April 19, 2011 through February 10, 2014
Sportage (SL) December 30, 2010 through August 30, 2013

REQUIRED TOOL:
Tool Name Tool Part No. Figure Comments
Auto-shipped to Dealers.

Engine Noise Tester For replacements, contact

GIT1XTDCP005
SST Snap-On Business
Solutions
at (888) 542-1011.

Torque Wrench Socket 09314 3Q100

Refer to TSB ENG083 for

detailed usage instructions
Injector Combustion
09353 2B000
Seal Ring Installer

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SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
REQUIRED PARTS:
Part Part Number
MY Model Figure
Name 2.4GDI 2.0T-GDI
QF
2011- 21101 2GK05QQKR* 21101 2GK07QQKR**
TF
2013
SL - 21101 2GK07QQKR
2012-
Engine XMa 21101 2GK09QQKR -
2013
Long
Block QF 21101 2GK06QQKR 21101 2GK08QQKR
XMa
21101 2GK11QQKR -
2014 ULEV***
XMA
21101 2GK11QQKR -
SULEV***
*2.4GDI engines for 2011-2013 QF and TF are compatible and interchangable.
**2.0T-GDI engines for 2011-2013 QF and TF are compatible and interchangable.
***See page 7 for details about underhood label check.

Part Name Engine Part Number Figure

11-13MY
Dipstick 2.4GDI and 26611 2G050QQK
2.0T-GDI

All 2.4GDI and

Oil Filter 26300 35504
2.0T-GDI

Drain Plug All 2.4GDI and

21513 23001
Washer 2.0T-GDI

2.4GDI 21111 2GK50QQK

Service Kit I
2.0T-GDI 21111 2GK60QQK

2.4GDI and
Service Kit II 21111 2GK70QQK
2.0T-GDI

23311 25050 (AT)

2.4GDI and
Drive Plate Bolts
2.0T-GDI
23231 25200 (MT)

Oil Cooler Tube 2.4GDI 25470 2G050QQK

Assembly
(replacement is
conditional,
refer to page 12) 2.0T-GDI 25470 2G650QQK

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WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim Causal Test Repair Labor Op Op Replacement
Model Qty. Qty.
Type P/N Result Description Code Time P/N
(SC147) 26300 35504 1
Engine Noise 0.7
171A29I1
Inspection PASS M/H 21513 23001 1
& LOF
PASS (SC147) 26611 2G050QQK 1
Engine Noise
0.7
Inspection PASS, 171A29I0 26300 35504 1
M/H
Dipstick Replacement,
& LOF 21513 23001 1

21111 2GK50QQK 1

21111 2GK70QQK 1
(SC147)
2.4L GDI (AT) 23311 25050
Engine Noise 1
8.5 (MT) 23231 25200
Inspection 171A29R0
M/H
NO PASS,
(11-13MY)
& Engine
Replacement 21101 2GK05QQKR
1
(14MY)
21101 2GK06QQKR
NO
PASS 21111 2GK60QQK 1

21111 2GK70QQK 1
(SC147)
2.0T-GDI (AT) 23311 25050
Engine Noise 1
8.8 (MT) 23231 25200
Inspection 171A29R1
M/H
Opt. 23060 NO PASS,
R 0 (11-13MY)
(QF) 2G400 & Engine
Replacement 21101 2GK07QQKR
1
(14MY)
21101 2GK08QQKR

21111 2GK50QQK 1

21111 2GK70QQK 1
(SC147) (AT) 23311 25050
2.4L GDI 1
8.1 (MT) 23231 25200
Engine 171A29R2
M/H
Replacement
(11-13MY)
Only
21101 2GK05QQKR
1
(14MY)
21101 2GK06QQKR
NO
TEST 21111 2GK60QQK 1

21111 2GK70QQK 1
(SC147) (AT) 23311 25050
2.0T-GDI 1
8.4 (MT) 23231 25200
Engine 171A29R3
M/H
Replacement
(11-13MY)
Only
21101 2GK07QQKR
1
(14MY)
21101 2GK08QQKR

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SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
Claim Causal Test Repair Labor Op Op Replacement
Model Qty. Qty.
Type P/N Result Description Code Time P/N
(SC147)
26300 35504 1
Engine Noise 0.7
171044I1
Inspection PASS M/H
21513 23001 1
& LOF
PASS (SC147) 26611 2G050QQK 1
Engine Noise
0.7
Inspection PASS, 171044I0 26300 35504 1
M/H
Dipstick Replacement,
& LOF 21513 23001 1

21111 2GK50QQK 1
(SC147)
2.4L GDI 21111 2GK70QQK 1
Engine Noise
8.5
Inspection 171044R0 (AT) 23311 25050
M/H 1
NO PASS, &
Engine (MT) 23231 25200
Replacement
NO 21101 2GK05QQKR 1
PASS 21111 2GK60QQK 1
(SC147)
2.0T-GDI 21111 2GK70QQK 1
Opt. 23060 Engine Noise
R 0 8.8
(TF) 2G400 Inspection 171044R1 (AT) 23311 25050
M/H 1
NO PASS, &
Engine (MT) 23231 25200
Replacement
21101 2GK07QQKR 1

21111 2GK50QQK 1
(SC147) 21111 2GK70QQK 1
2.4L GDI
8.1
Engine 171044R2 (AT) 23311 25050
M/H 1
Replacement
Only (MT) 23231 25200

NO 21101 2GK05QQKR 1
TEST 21111 2GK60QQK 1
(SC147) 21111 2GK70QQK 1
2.0T-GDI
8.4
Engine 171044R3 (AT) 23311 25050
M/H 1
Replacement
Only (MT) 23231 25200

21101 2GK07QQKR 1

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017
Page 18 of 31
SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
Claim Causal Test Repair Labor Op Op Replacement
Model Qty. Qty.
Type P/N Result Description Code Time P/N
(SC147)
26300 35504 1
Engine Noise 0.7
171A30I1
Inspection PASS M/H
21513 23001 1
& LOF
PASS (SC147) 26611 2G050QQK 1
Engine Noise
0.7
Inspection PASS, 171A30I0 26300 35504 1
M/H
Dipstick Replacement,
& LOF 21513 23001 1

21111 2GK50QQK 1

21111 2GK70QQK 1

(SC147) (AT) 23311 25050

1
2.4L 2WD (MT) 23231 25200
Engine Noise
8.5
Inspection 171A30R0 (12-13MY)
M/H
NO PASS, & 21101 2GK09QQKR
Engine
Sor. 21020 Replacement (14MY ULEV)
R 0
(XMa) 2G010 1
21101 2GK11QQKR

(14MY ULEV or SULEV)

21101 2GK11QQKR
NO
PASS 21111 2GK50QQK 1

21111 2GK70QQK 1

(AT) 23311 25050

(SC147) 1
2.4L AWD (MT) 23231 25200
Engine Noise
8.7 (12-13MY)
Inspection 171A30R1
M/H 21101 2GK09QQKR
NO PASS, &
Engine
(14MY ULEV)
Replacement 1
21101 2GK11QQKR

(14MY ULEV or SULEV)

21101 2GK11QQKR
Continued on page 19…

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017
 Page 19 of 31
SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
Claim Causal Test Repair Labor Op Op Replacement
Model Qty. Qty.
Type P/N Result Description Code Time P/N
21111 2GK50QQK 1

21111 2GK70QQK 1

(AT) 23311 25050

1
(SC147)
(MT) 23231 25200
2.4L 2WD
8.1
Engine 171A30R2 (12-13MY)
M/H
Replacement 21101 2GK09QQKR
Only
(14MY ULEV)
1
21101 2GK11QQKR

(14MY ULEV or SULEV)

21101 2GK11QQKR
Sor. 21020 NO
R 0
(XMa) 2G010 TEST 21111 2GK50QQK 1

21111 2GK70QQK 1

(AT) 23311 25050

1
(SC147)
(MT) 23231 25200
2.4L AWD
8.3
Engine 171A30R3 (12-13MY)
M/H
Replacement 21101 2GK09QQKR
Only
(14MY ULEV)
1
21101 2GK11QQKR

(14MY ULEV or SULEV)

21101 2GK11QQKR

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017
Page 20 of 31
SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
Claim Causal Test Repair Labor Op Op Replacement
Model Qty. Qty.
Type P/N Result Description Code Time P/N
(SC147)
26300 35504 1
Engine Noise 0.7
171045I1
Inspection PASS M/H
21513 23001 1
& LOF
PASS (SC147) 26611 2G050QQK 1
Engine Noise
0.7
Inspection PASS, 171045I0 26300 35504 1
M/H
Dipstick Replacement,
& LOF 21513 23001 1

21111 2GK60QQK 1
(SC147)
2.0T-GDI 2WD 21111 2GK70QQK 1
Engine Noise
7.8
Inspection 171045R0 (AT) 23311 25050
M/H 1
NO PASS, &
Engine (MT) 23231 25200
Replacement
NO 21101 2GK07QQKR 1
PASS 21111 2GK60QQK 1
(SC147)
2.0T-GDI AWD 21111 2GK70QQK 1
Spo. 23060 Engine Noise
R 0 8.2
(SL) 2G400 Inspection 171045R1 (AT) 23311 25050
M/H 1
NO PASS, &
Engine (MT) 23231 25200
Replacement
21101 2GK07QQKR 1

21111 2GK60QQK 1
(SC147) 21111 2GK70QQK 1
2.0T-GDI 2WD
7.4
Engine 171045R2 (AT) 23311 25050
M/H 1
Replacement
Only (MT) 23231 25200

NO 21101 2GK07QQKR 1
TEST 21111 2GK60QQK 1
(SC147) 21111 2GK70QQK 1
2.0T-GDI AWD
7.8
Engine 171045R3 (AT) 23311 25050
M/H 1
Replacement
Only (MT) 23231 25200

21101 2GK07QQKR 1

NOTE: Refer to Warranty Bulletin 2017-09 for details regarding oil and coolant reimbursement
requirements.
Use sublet code ‘X1’ with a maximum allowed amount of $16.50 for “LOF” engine oil reimbursement.
Use sublet code ‘X2’ if an engine oil top-off is necessary before performing noise test as outlined in
Step 1, with a maximum allowed amount of $6.60 for two (2) quarts of oil.
Use sublet code ‘X3’ with a maximum allowed amount of $19.80 for “ENGINE R&R” engine oil
reimbursement.
Use sublet code ‘RX’ for reimbursement of rental expense.
If the replacement of the Oil Cooler Tube Assembly was required, please manually enter the
applicable Oil Cooler Tube Assembly part number to the claim’s related parts section.

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017
 Page 21 of 31
SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
If replacement of any engine related components are needed to complete the inspection in addition
to consequential damage from an engine failure, these components should be covered (Warranty or
Goodwill) using a separate claim under a new line using the same Repair Order. See Warranty
Bulletin 2017-09 for more detailed information on claim submission and processing.
Dispose of old parts in accordance with local, state, and Federal regulations.
Beginning April 1, 2018, entire engine cores with the starter bracket ear intact will be required to be
received by KMA in order for dealers to receive their core deposit refund. If not received or if starter
bracket ears are broken, the dealer core deposit will be forfeit.

 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
should reference SC147 when accessing the WebDCS system.

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017
Page 22 of 31
SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
Appendix 1 (Warranty Claim Authorization)
Scenario Description Action Required
Campaign - TSB #
Engine Test
SC147 Case for No TL PWA or involvement needed – claim will be
Completed –
1 Warranty
NO PASS
auto-approved if a NO PASS test record is received via
Authorization KDS “Special Inspection” feature.
R&R Engine
TEST- NO PASS

TL PWA required for all dealers – Video of condition

and WRTY143 form required*
Video requirement examples below are for illustration
Engine test purposes, individual requirements will vary based upon
cannot be the condition reported:
Campaign - TSB #
completed due
SC147 Case for  Video should be continuous and show the VIN
to engine seizure
2 Warranty
or other engine (most convenient VIN plate) and pan to show the
Authorization
failure (won’t run engine condition
NO TEST
long enough to  For engine seizures, attempt to turn over engine
complete the test) with breaker bar in video
 For hole in engine block, show hole in video
 For engine smoking condition (piston ring sealing),
show smoke in video

Campaign - TSB # TL PWA required for all dealers – Video of condition

Engine Test
SC147 Case for and WRTY143 form required*
Completed –
Warranty
PASS, but other  The requirements for NO TEST to obtain
3 Authorization
engine condition
TEST PASS- authorization will apply
requires engine  The claim should be submitted as NO PASS
OTHER
replacement
CONDITION engine replacement

Engine
Engine Replacement
Replacement Required but Refer to TSB PI1803W/X repair
AFTER SC147 SC147 procedures
4 Recall is Inspection/engine
Completed. replacement already *additional requirements may apply on an individual dealer basis
Refer to PI1803W/X completed from prior
visit

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017
 Page 23 of 31
SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
Appendix 2 (Testing the Engine Noise Adapter)
To verify if the SC147 Theta II Engine Inspection and/or Replacement Campaign adapter is
detecting and providing input to the KDS Noise Checking feature, a supplemental app may be
downloaded from the Play Store to ensure the adapter is operating. Follow the procedure
below to validate the engine noise adapter. Note: connecting the adapter to a PC will not
produce valid results.

1. Select the “Play Store” on the tablet.

2. Search for “Sound Record” and select

“Easy Sound Recorder”.

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017
Page 24 of 31
SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
3. Install and open the “Easy Sound
Recorder” app.

4. Ensure the adapter is connected to the

tablet, select the red dot to start the
recording.
Tap the dipstick end of the tool on a
table.
The waveform should be similar to the
image.

For assistance, contact GIT America at

(888) 542-4371.

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017
 Page 25 of 31
SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
Appendix 3 (Video Capture & Upload)
Capturing a video is often helpful in assisting the Kia Techline Agent in determining a proper
diagnosis strategy. Once a TechLine case is open, the following procedure will guide you
through the video capture and upload.

The Chrome™ browser should be used to access the Techline portal. Follow the steps
below to clear the default browser if it is other than Chrome™.

For KDS Tab 10.1 Tablets:

1. Select “Settings” from the App Screen.

2. Select the “General” tab at the top.

3. Select “Default Applications”.

4. If “Internet” is the default browser, select

the CLEAR button.
If “Chrome” is the default browser, further
action is not required.

5. When opening the Techline portal, select

“Chrome” and select Always”.

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017
Page 26 of 31
SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
For KDS Tab S2 Tablets:
1. Select “Settings” from the App Screen.

2. Select “Applications”.

3. Select “Default Applications”.

4. Select “Browser app”.

5. Ensure “Chrome” is selected.

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017
 Page 27 of 31
SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
Setting Your Video Size to “Limit to Email”
1. Select “Camera” from the App Screen.

2. Select the Settings icon.

3. Select the Video Camera icon.

4. Ensure “Limit to email” is selected.

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017
Page 28 of 31
SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
Attaching Video to a Techline Case
1. Open K-Support in the device Chrome™
browser or select the “Techline” button
on KDS home page.

https://ksupport.kiausa.com

2. Open your existing Techline case for the

vehicle requiring a video capture by
selecting the case number.

3. Select “Attachment”.

4. Select “Add Files”.

5. Select “Camcorder” and the video

camera will open.

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017
 Page 29 of 31
SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
6. Start by recording the VIN. Ensure sun
glare is not reflecting off windows or
other objects.

Without stopping the recording, capture

the area of the vehicle displaying the
issue. i.e.;
 Engine Noise – record the engine.
 Smoking – record smoke at the
exhaust.
 Hole In Block – record the side of the
engine with the damage.
 Seized Engine – record a technician
trying to turn the engine over with a
breaker bar.
NOTE: Ensure the video size is set to
“Limit to email”.

7. Stop the video when you captured what

is needed. Select “OK” to use this
capture or “RETRY” to capture the video
again.

8. Ensure a description of the recording.

For example, engine knock or smoke
from exhaust.

9. Select “Submit Case”.

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017
Page 30 of 31
SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
10. Select “Yes” when the confirmation
message below appears.

Note: Selecting anything other than

“Yes” will not save the video capture.

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017
 Page 31 of 31
SUBJECT:
THETA II ENGINE INSPECTION AND/OR REPLACEMENT (SC147)
Appendix 4 (Engine Noise Adapter Threshold)
Code Concern Action
Any measured value out of range / below
RETEST Code 001 Contact GIT America
lower limit

Any measured value out of range / over

RETEST Code 002 Contact GIT America
upper limit

Perform Retest three (3) more

Difference between minimum and
times. If Error Code 003 still
RETEST Code 003 maximum of 2000 RPM or Idle RPM
displays after the third attempt,
measured value out of range
contact GIT America.
Perform Retest three (3) more
Difference between minimum and
times. If Error Code 004 still
RETEST Code 004 maximum of 2000 RPM and Idle RPM
displays after the third attempt,
measured value out of range
contact GIT America.
Perform Retest three (3) more
The adapter/extension cable is times. If Error Code 005 still
RETEST Code 005
unplugged or damaged after test started displays after the third attempt,
contact GIT America.

GIT America can be contacted at (888) 542-4371.

TSB: SC147 (Rev 9) Optima (QF/TF), Sorento (XMa), Sportage (SL) June 2017