Office 365
on Open
Office 365 on Open
What do you
get with Plus
Business-
class Email
File
Sharing
Office 365? Office Desktop Apps HD Video
Office Mobile Conferencing
Office Web Apps
Anywhere Technical
Access Support
Why Office 365 over
box product?
Simple IT Financially-
Management backed SLA
• Yearly paid subscription, predictable costs
• Can be loaded on up to 5 PC’s or Mac, 5 devices and 5 phones per user
• Access files from anywhere and any device using web apps
• Unlimited cloud storage per user
• Skype for Business/SharePoint included for collaboration
• Office is always up to date
What plans are available?
Business Enterprise
Business Business
Business ProPlus E1 E3
Essentials Premium
Target Seat Cap 300 (for each plan) Unlimited
Customer 24/7 phone support from Microsoft Critical issues All issues
Word, PowerPoint, Excel, Outlook, OneNote, Publisher ● ● ● ●
iPad, Windows RT & smartphone apps ● ● ● ●
Office
Office Online ● ● ● ● ● ●
Access ● ●
Unlimited cloud storage (OneDrive for Business) ● ● ● ● ● ●
Email, calendar (Exchange) ● ● ● ●
Standard Online meetings, IM (Skype for Business) ● ● ● ●
Services Team sites, internal portals (SharePoint) ● ● ● ●
Enterprise social (Yammer) ● ● ● ●
Content discovery and search (Delve) ● ● ● ●
Active Directory integration ● ● ● ● ● ●
Licensed for hybrid deployment ● ● ●
Advanced Support for shared computer activation ● ●
Services Video content management ● ●
Compliance – Archiving, eDiscovery, mailbox hold ●
Information protection – message encryption, RMS, DLP ●
Why Office 365?
• All services work together
• No servers to set up
Business- File
class Email Sharing
• Office is always up-to-date
Full HD Video
• Use Office on 15 devices Office Conferencing
• Everything you need in one
place, across all devices
• Sync files to devices for Anywhere Technical
Access Support
offline viewing and editing
• Support provided from
Simple IT Financially-
Management backed SLA Microsoft for issues
• Financially backed SLA if
any downtime occurs
Pitching the right plan
Core needs Advanced needs
Customer asks for: (up to 300 seats) (unlimited seats)
Office apps only + OneDrive Business ProPlus
Services only (no office apps) Business Essentials Enterprise E1
Office and Services Business Premium Enterprise E3
Office on all your devices
With Office 365 you can get Office apps on:
How to sell Office 365 on Open
What questions to ask
How do you currently buy Office? Box Copies? – Expensive!
OV/OVS – Recurring or Renew to Office 365?
Do you use Exchange for email? What version of Exchange? Time to upgrade.
Issue with mailbox size? 50GB in Office 365.
Do you use any sort of file share? SharePoint? What version?
Shared server storage? Expensive?
Hard to access? Do they need VPN?
Users using multiple devices? Office 365 can be loaded on 5 PCs, 5 devices and 5 phones
Do you have users who are mobile? OneDrive allows access anywhere.
Web apps from any device.
How to answer questions
I already have Office on my Open licensing, can I upgrade?
Depends – How far through the agreement is the customer? Customers coming up to renewal dates are ideal
candidates to upgrade, Microsoft can also terminate Open agreements so the customer can sign a new
agreement with Office 365. Note this isn’t always the best option if there are other licenses on the agreement.
Can I still keep some software on premise?
Yes, taking Office 365 does not mean you have to use all the features. The features are all bundled into the
plans to create a unified working experience. For example if your customer wants to keep some mailboxes on
premise then they can.
Do I have to use OneDrive to store my documents?
No, the customer is free to save documents wherever they like. However for mobile users, and those using
more than 1 device saving documents on OneDrive means they can access from any of their PCs, devices or
any PC connected to the internet through web apps.
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Version: 0001_09_15
