Our Profile

ITC is one of India's foremost private sector companies and a diversified conglomerate with
businesses spanning Fast Moving Consumer Goods, Hotels, Paperboards and Packaging, Agri
Business and Information Technology. The Company is acknowledged as one of India's most valuable
business corporations with a Gross Revenue of ₹ 69,446 crores and Net Profit of ₹ 20,422 crores (as
on 31.03.2024). ITC was ranked as India's most admired company, according to a survey conducted
by Fortune India, in association with Hay Group.

Multiple Drivers of Growth

ITC is the country's leading FMCG marketer, the clear market leader in the Indian Paperboard and
Packaging industry, a globally acknowledged pioneer in farmer empowerment through its wide-
reaching Agri Business, a pre-eminent hotel chain in India that is a trailblazer in 'Responsible Luxury'.
ITC's wholly-owned subsidiary, ITC Infotech, is a specialized global digital solutions provider.

Over the last decade, ITC's new Consumer Goods Businesses have established a vibrant portfolio of
25+ world- class Indian brands that create and retain value in India. ITC's world class FMCG brands
including Aashirvaad, Sunfeast, Yippee!, Bingo!, B Natural, ITC Master Chef, Fabelle, Sunbean, Fiama,
Engage, Vivel, Savlon, Classmate, Paperkraft, Mangaldeep, Aim and others have garnered
encouraging consumer franchise within a short span of time. While several of these brands are
market leaders in their segments, others are making appreciable progress.

Leveraging Institutional Strengths

The competitiveness of ITC's diverse businesses rest on the strong foundations of institutional
strengths derived from its deep consumer insights, cutting-edge Research & Development,
differentiated product development capacity, brand-building capability, world-class manufacturing
infrastructure, extensive rural linkages, efficient trade marketing and distribution network and
dedicated human resources. ITC's ability to leverage internal synergies residing across its diverse
businesses lends a unique source of competitive advantage to its products and services.

'Nation First: Sab Saath Badhein'

ITC's 'Nation First: Sab Saath Badhein' philosophy underlines its core belief in building a globally
competitive and profitable Indian enterprise that makes an exemplary contribution to creating larger
societal value. As a company deeply rooted in Indian soil, ITC is inspired by the opportunity to serve
larger national priorities. A global exemplar in Sustainability, ITC is the only enterprise in the world of
comparable dimensions to be carbon-positive, water-positive and solid waste recycling positive for
over a decade now. ITC has created over 6 million sustainable livelihoods. Nearly 43% of the total
energy consumed in ITC is from renewable sources. ITC's premium luxury hotels have the unique
distinction of being LEED Platinum certified.

ITC's Well-being Out of Waste programme (WOW) that comprehensively addresses the problem of
solid waste management, of which plastic waste is a significant component, provides an end-to-end
sustainable and scalable solution that has reached out to over 1.8 crores citizens in the country.

Together with farmers and local communities, ITC has implemented largescale interventions in
climate-smart and sustainable agriculture that make a meaningful contribution to the Hon'ble Prime
Minister's vision of doubling farmer incomes. Towards this, ITC has launched an integrated
programme titled 'Baareh Mahine Hariyali' (maximising farm utilisation over 12 months of the year)
to give a new dimension to the complex task of multiplying farmer incomes. ITC is collaborating with
NITI Aayog to progressively build capacity of 2 million farmers in 27 Aspirational Districts to help
enhance rural incomes.

ITC is investing in India's future by building world-class consumer goods factories and iconic
hospitality assets that will contribute to the country's competitive capacity. These investment
projects underpin the Company's support to the Government's "Make in India" vision.

History and Evolution

Established in 1910, ITC Limited is a diversified conglomerate with businesses spanning Fast Moving
Consumer Goods comprising Foods, Personal Care, Cigarettes and Cigars, Education & Stationery
Products, Incense Sticks and Safety Matches; Hotels, Paperboards and Packaging, Agri Business and
Information Technology. The Company was incorporated on August 24, 1910 under the name
Imperial Tobacco Company of India Limited. As the Company's ownership progressively Indianised,
the name of the Company was changed to India Tobacco Company Limited in 1970 and then to I.T.C.
Limited in 1974. In recognition of the ITC's multi-business portfolio encompassing a wide range of
businesses, the full stops in the Company's name were removed effective September 18, 2001. The
Company now stands rechristened 'ITC Limited,' where 'ITC' is today no longer an acronym or an
initialised form.

A Modest Beginning

The Company's beginnings were humble. A leased office on Radha Bazar Lane, Kolkata, was the
centre of the Company's existence. The Company celebrated its 16th birthday on August 24, 1926,
by purchasing the plot of land situated at 37, Chowringhee, (now renamed J.L. Nehru Road) Kolkata,
for the sum of Rs 310,000. This decision of the Company was historic in more ways than one. It was
to mark the beginning of a long and eventful journey into India's future. The Company's headquarter
building, 'Virginia House', which came up on that plot of land two years later, would go on to
become one of Kolkata's most venerated landmarks.

1925: Packaging and Printing: Backward Integration

Though the first six decades of the Company's existence were primarily devoted to the growth and
consolidation of the Cigarettes and Leaf Tobacco businesses, ITC's Packaging & Printing Business was
set up in 1925 as a strategic backward integration for ITC's Cigarettes business. It is today India's
most sophisticated packaging house.

1975: Entry into the Hospitality Sector - A 'Welcom' Move

The Seventies witnessed the beginnings of a corporate transformation that would usher in
momentous changes in the life of the Company. In 1975, the Company launched its Hotels business
with the acquisition of a hotel in Chennai which was rechristened 'ITC-Welcomgroup Hotel Chola'
(now renamed Welcomhotel by ITC Hotels, Cathedral Road, Chennai). The objective of ITC's entry
into the hotels business was rooted in the concept of creating value for the nation. ITC chose the
Hotels business for its potential to earn high levels of foreign exchange, create tourism infrastructure
and generate large scale direct and indirect employment. The business also launched The two new
brands: Mementos by ITC Hotels - A new brand of luxury hotels & resorts that offers those rarest of
luxuries i.e Great Memories and Storii by ITC Hotels- A collection of handpicked boutique properties,
offering bespoke stays & immersive experiences. Since then ITC's Hotels business has grown to
occupy a position of leadership, with over 115 owned and managed properties spread across India
under six brands namely, ITC Hotels, Mementos, Welcomhotel, Storii, Fortune Hotels and
WelcomHeritage.

ITC Hotels recently took its first step toward international expansion with an upcoming super
premium luxury hotel in Colombo, Sri Lanka.

1979: Paperboards & Specialty Papers - Development of a Backward Area

In 1979, ITC entered the Paperboards business by promoting ITC Bhadrachalam Paperboards
Limited. Bhadrachalam Paperboards amalgamated with the Company effective March 13, 2002 and
became a Division of the Company, Bhadrachalam Paperboards Division. In November 2002, this
division merged with the Company's Tribeni Tissues Division to form the Paperboards & Specialty
Papers Division. ITC's paperboards' technology, productivity, quality and manufacturing processes
are comparable to the best in the world. It has also made an immense contribution to the
development of Sarapaka, an economically backward area in the state of Andhra Pradesh. It is
directly involved in education, environmental protection and community development. In 2004, ITC
acquired the paperboard manufacturing facility of BILT Industrial Packaging Co. Ltd (BIPCO), near
Coimbatore, Tamil Nadu. The Kovai Unit allows ITC to improve customer service with reduced lead
time and a wider product range.

1985: Nepal Subsidiary - First Steps beyond National Borders

In 1985, ITC set up Surya Tobacco Co. in Nepal as an Indo-Nepal and British joint venture. In August
2002, Surya Tobacco became a subsidiary of ITC Limited and its name was changed to Surya Nepal
Private Limited (Surya Nepal). In 2004, the company diversified into manufacturing and exports of
garments.

1990: Paperboards & Specialty Papers - Consolidation and Expansion

In 1990, ITC acquired Tribeni Tissues Limited, a Specialty paper manufacturing company and a major
supplier of tissue paper to the cigarette industry. The merged entity was named the Tribeni Tissues
Division (TTD). To harness strategic and operational synergies, TTD was merged with the
Bhadrachalam Paperboards Division to form the Paperboards & Specialty Papers Division in
November 2002.

1990: Agri Business - Strengthening Farmer Linkages

Also in 1990, leveraging its agri-sourcing competency, ITC set up the Agri Business Division for export
of agri-commodities. The Division is today one of India's largest exporters. ITC's unique and now
widely acknowledged e-Choupal initiative began in 2000 with soya farmers in Madhya Pradesh. Now
it extends to 10 states covering over 4 million farmers. Also, through the 'Choupal Pradarshan Khet'
initiative, the agri services vertical has been focusing on improving productivity of crops while
deepening the relationship with the farming community.

2002: Education & Stationery Products - Offering the Greenest products

ITC launched line of premium range of notebooks under brand Paperkraft in 2002. To augment its
offering and to reach a wider student population, the Classmate range of notebooks was launched in
2003. Classmate over the years has grown to become India's largest notebook brand and has also
increased its portfolio to occupy a greater share of the school bag. Years 2007- 2009 saw the launch
of Practical Books, Drawing Books, Geometry Boxes, Pens and Pencils under the 'Classmate' brand.
'Paperkraft' offers a diverse portfolio in the premium executive stationery and office consumables
segment.

2000: Information Technology - Business Friendly Solutions

In 2000, ITC spun off its information technology business into a wholly owned subsidiary, ITC
Infotech India Limited, to more aggressively pursue emerging opportunities in this area. Today ITC
Infotech is one of India's fastest growing global IT and IT-enabled services companies and has
established itself as a key player in offshore outsourcing, providing outsourced IT solutions and
services to leading global customers across key focus verticals - Banking Financial Services &
Insurance (BFSI), Consumer Packaged Goods (CPG), Retail, Manufacturing, Engineering Services,
Media & Entertainment, Travel, Hospitality, Life Sciences and Transportation & Logistics.

2001: Branded Packaged Foods - Delighting Millions of Households

ITC's foray into the Foods business is an outstanding example of successfully blending multiple
internal competencies to create a new driver of business growth. It began in August 2001 with the
introduction of 'Kitchens of India' ready-to-eat Indian gourmet dishes. In 2002, ITC entered the
confectionery and staples segments with the launch of the brands mint-o and Candyman
confectionery and Aashirvaad Atta (wheat flour). 2003 witnessed the introduction of Sunfeast as the
Company entered the biscuits segment. ITC entered the fast growing branded snacks category with
Bingo! in 2007. In 2010, ITC launched Sunfeast Yippee! to enter the Indian instant noodles market. In
September 2014, ITC launched GumOn Chewing Gum marking the entry into the category of gums.
The Company entered the Fruit-based juices and beverages market with the launch of B Natural
Fruit beverages in January 2015. ITC's forayed into the dairy segment with the launch of Aashirvaad
Svasti Ghee in November 2015. Launched in April 2016, Fabelle chocolates are ITC's premier offering
in the luxury chocolate space. ITC forayed into the branded coffee category in July 2016 with the
launch of Sunbean Gourmet Coffee. In February 2017, ITC launched ITC MasterChef super safe spices
- the first-of-its-kind spices launched in India, offering export quality super safe spices to the Indian
homemaker. ITC MasterChef Prawns were launched in June 2017 as the Company entered the
Frozen foods segment. ITC's first foray into fresh fruits and vegetables segment was marked with the
launch of Farmland Potatoes in November 2017. In 2018, ITC forayed into the packaged milk
segment with the launch of Aashirvaad Svasti pouch milk and into dairy-based beverages with the
Sunfeast Wonderz range of milkshakes. The ITC Master Chef Frozen Snacks range was also
introduced the same year, marking the Company's first venture into the frozen snacks segment. In
July 2020, ITC acquired spices maker Sunrise Foods, looking to augment its product portfolio.

In just over a decade and a half, the Foods business has grown to a significant size under numerous
distinctive brands, with an enviable distribution reach, a rapidly growing market share and a solid
market standing.

2002: Agarbattis & Safety Matches - Supporting the Small and Cottage Sector

In 2002, ITC's philosophy of contributing to enhancing the competitiveness of the entire value chain
found yet another expression in the Safety Matches initiative. ITC now markets popular safety
matches brands like iKno, Mangaldeep and Aim.
ITC's foray into the marketing of Agarbattis (incense sticks) in 2003 marked the manifestation of its
partnership with the cottage sector. Mangaldeep is a highly established national brand and is
available across a range of fragrances like Rose, Jasmine, Bouquet, Sandalwood and 'Fragrance of
Temple'.

2005: Personal Care Products - Expert Solutions for Discerning Consumers

ITC entered the Personal Care Business in 2005 and the portfolio has grown under 'Essenza Di Wills',
'Fiama', 'Vivel' 'Superia' brands which have received encouraging consumer response and have been
progressively extended nationally. In May 2013, the business expanded its product portfolio with the
launch of Engage deodorants. ITC marked its foray into the health space with the acquisition of the
brand Savlon and Shower to Shower in 2015. In 2017, the business acquired the brand Charmis to
enhance its skincare portfolio. In 2018, ITC acquired the brand Nimyle to enter the floor cleaner
space. In 2018, the business also launched the Dermafique brand, foraying into the premium
skincare product territory. In 2020, the Personal Care Product Business launched multiple personal
and home hygiene products and entered the fruit and vegetable wash category with the launch of
brand Nimwash. In 2021, dishwash gel Nimeasy was launched.

2010: Expanding the Tobacco Portfolio

In 2010, ITC launched its handrolled cigar, Armenteros, in the Indian market. Armenteros cigars are
available exclusively at tobacco selling outlets in select hotels, fine dining restaurants and exclusive
clubs.