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The Oaks The Elms
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See next page for

32 28 19
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The Orchard 29
and facilities map Hub

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The essentials 16
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Greenacres
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Any questions? Please ask at

or call reception – they’ll be
Please drive safely around the park. happy to help.
Hub Pass
Quad bikes, segways, hoverboards,
e-scooters and similar vehicles, along Speed limit around
5 01637 871 111
with commercial, pickup or working the park is 5mph
vehicles including large vans are Please note - Passes are required for Scan the QR code above to Out of hours please call
not permitted on park. Scan the QR code above
admission to all facilities. Activities
and facilities vary by date.
pre-book your activities or visit
one of our on-park booking hubs.
to download this map 07702 920 612
 Ensure your holiday
VR Experience

Soft Play
Play Area
Showbar is a safe and happy one
Please take a few minutes to read our important safety information
Play Area

Outdoor Playing Safely • If the alarm sounds please open doors

Stage and windows as you leave, turn the gas
• Familiarise children with the park layout,
off outside the unit and inform a member
the location and number of your holiday
The Newquay Sports Court of the team or call the security number.
home, the park map is great for this.
Tavern
• Know where your children are at all times. Allergens
• Kids’ clubs are great entertainment, but they • If you have an allergy, please make sure
High Ropes
aren’t childcare facilities. Under 8s must be you tell a member of the team before
Pirate Bear Grylls accompanied at the kids’ clubs by a ordering any food.
Crazy Golf Bungee Shipwrecked responsible adult and children remain the
Trampoline responsibility of parents at all times.
Walking Safely
• Our parks are set in natural areas, please
• Please tell a Parkdean Resorts Trouper if your
take care when walking around park as
Holiday Home child has a medical condition or allergy.
it can be uneven under foot.
Sales Enquiry Centre Driving Safely
Sports Dome Important points to remember: Sun Safety
• 5mph speed limit. Block the sun, not the fun!
• Seat belts must be worn. • Don’t forget to: wear a hat, apply
• Use designated parking areas and park sunscreen, seek shade, put on sunglasses
Play Area courteously so all spaces can be used. and wear a t-shirt.
• It is an offence to drive a vehicle under the
influence of alcohol or drugs. Water Safety
• All roads in the park are subject to the same Swimming Safely
laws as public highways.
• Pool rules are displayed around the pool
• Only 1 car permitted per caravan, any and must be followed. Our pools are
additional to go in the main car park. supervised by qualified lifeguards and
• Quad bikes, segways, hoverboards, e-scooters their instructions must be obeyed.
and similar vehicles, along with commercial, • Before entering the pool, please remove
pickup or working vehicles including large all jewellery and use the shower.
Reception
vans are not permitted on park.
Outdoor Pool • A responsible person of 16 or over must
Giant Chess
BBQ Safety accompany children under 8 in the water.
• Ensure only cold ash is disposed of in the bins. • One responsible person must not
Welcome to • NEVER take a portable barbecue, lit charcoal accompany more than two children under 8.
Woof Park
or a camping stove into an enclosed space • Remember: no photography or video
like a tent, caravan, awning or glamping cameras are allowed around the pool.
accommodation, either for warmth or to cook.
Open Water
• Ensure all BBQs, stoves and camping lights
are fully out before going to bed. • Our open water is often not lifeguarded.
So please stay within your depth, follow
• Do not use your BBQ on the decking.
safety signs and advice, always stay close
Fire Safety to friends and family, understand rip tides
• If there is a fire in your holiday home then and currents, and in an emergency shout
immediately exit and call 999 detailing for help and call 999.
your pitch number and that you are on
Newquay Holiday Park. When it goes wrong?

Welcome... Don’t miss out!

• If safe to do so, alert the holiday homes Accidents or Emergencies
surrounding yours to ensure others can
• Please ensure accidents on park are reported
evacuate in case of risk of fires spreading.
to a Parkdean Resorts’ team member nearby
• Use the nearest fire alarm sounder to further or security who will be able to seek a qualified
Scan the QR code and take a look Make sure you check out your alert park users. first aider if required.
through your welcome pack to find What’s On Guide for details of • Alert the park team via telephone or in-person. • In the event of an emergency call 999
everything you need to know about all our daytime and evening • To ensure your safety, do not store any immediately, then inform reception
your holiday, including: activities, plus live entertainment items in the boiler cupboard area. (or security at night), let us know if we need to
• All the facilities you can enjoy for all the family. Gas Safety
direct an ambulance to your accommodation.

• If you smell gas please exit your unit First Aid

• Where you can enjoy a drink and a
Scan this good meal... or just a snack
opening doors and windows on the
way out. Inform a member of the team
• There are first aid kits located in reception
and in the main complex.
QR code • Useful on-park and local or call the security number.
for your telephone numbers Carbon Monoxide Safety
welcome • Details about local attractions in the
• Carbon Monoxide detectors are fitted in
your accommodation for your safety
This map was made using
pack area for you to visit
vegetable based inks and please do not tamper with the alarm.
chlorine free material.