Suraj Jagdale
Pune, Maharashtra • +91 7776842422
• surajajagdale006@gmail.com
• https://www.linkedin.com/in/suraj-jagdale-926020146/
ACADEMIC QUALIFICATIONS
Year Qualification Institute %
2024 M.B.A Operations & SCM Symbiosis Institute of Business Management, 70.9
Nagpur
2022 B.B.A SNBP College of Arts, Commerce and Science, Pune 85.16
2016 Diploma In Automobile Engineering Marathwada Mitramandal Polytechnic, Pune 73.33
2013 H.S.C Nirmal Bethany Junior College, Pune 64.83
2011 S.S.C St. Alphonsa High School, Pune 84.00
PROFESSIONAL EXPERIENCE
ICICI HFC Limited SIP - Project Trainee – Service Operations Apr 2023 – Jun 2023
• Process improvement initiatives, optimizing efficiency and streamlining operations.
• Responsibilities in areas of project co-ordination, data analysis and customer relationship management.
• Participated in cross functional team projects.
• Increase the service delivery efficiency from 91% to 93.12%.
• Implementation of BOT systems in deliverables and non-deliverables segment.
Capita India Pvt. Ltd Senior Executive-Customer Management Jun 2019 – Jan 2022
• Provided focused solutions to Customers.
• Executed Pre-Sales Management for Customers.
• Performed all Product Delivery Functions and acted as Single Point of contact for all after sales activities.
Pro – Tech Engineering Works Trainee Production Incharge Jan 2018 – May 2019
• Lead a team of 8 members for manufacturing of different types of industrial boilers.
• Managed the procurement of various consumables required for manufacturing.
Apprenticeship
Volkswagen India Pvt. Ltd Trainee Apprentice Aug 2016 – Aug 2017
• Analyzed Production Reports for Left Hand Drive Cars.
• Analyzed, Controlled, Monitored & Repaired the Identified Defects in Export Department.
• Implemented 5S Activity in Finish Centre (Final Dispatch Area).
• Re-Structured the Work Area for Volkswagen Polo GT-TSI and Polo Cross variants.
KEY PROJECTS UNDERTAKEN
Final Year Project
Human Resource, SNBP • Project on Conflict Management (Case based study at Survek Industries Pvt. Ltd,
College understood various conflict management mechanism and tools from Operations
and HR perspective). (2022)
• Mini Project - Global Staffing (With the help of various research papers analyzed
how an International Organization manages its diverse workforce).
Final Year Project
Electric Cycle, MM
• Converted and restructured a mechanical cycle into electric cycle (Made a (2016)
Polytechnic
prototype using an existing bicycle by adding battery to the drive).
POSITIONS OF RESPONSIBILITY
• Researched technical contents and created modules for interview preparation for
Core member of Research peers. (2023)
and Career development • Conducted technical knowledge sharing sessions.
committee, SIBM,
• Presented and delivered contents to peers on key topics related to career
Nagpur
development.
Head of OPCLAVA • Organized OPCLAVA club events (Operations club).
committee, SIBM, • Arranged Industrial visits - Mahindra & Mahindra, Logistics Park, Vasudhara dairy (2023)
Nagpur (Subsidary of Amul).
• Volunteered for cultural and sports event. (Held key positions like Inventory (2019-
Volunteer, SNBP College Incharge for all events). 2022)
• Volunteered for Sports Events in campus (Had the responsibility to create the
Volunteer, MM schedule for inter-college tournament for cricket and kabbadi games). (2014-
Polytechnic • Class Representative for 2nd and 3rd Year at MM Polytechnic. 2016)
ACHIEVEMENTS & CERTIFICATIONS
• Consulting Fellowship – By Career Edge.
Certifications • Introduction to strategy consulting – By BCG on Forage platform. (2023)
• Lean Six Sigma (Green Belt) - By Grant Thornton.
Competitions • Participated in various inter college competition like Debates, Paper Presentation
and Essay Writing.
• Lead a group of 25 people to a successful trek of Forts and Jungle Trek.
Others • Participated in Street Plays for various social cause.
• Member of Social Institute working for Forts Restoration in Maharashtra.
SKILLS & INTERESTS
● Customer Relationship Management | Team Management | Project Management - Agile Scrum
● Training & Development | Problem Solving
● Lean Six Sigma | ERP | Management Information System
● Tracking Equity markets | Geo-Economics & Geo-Politics Enthusiast
● Reading | Trekking
