Unit 3 and Unit 4
Unit 3 and Unit 4
2. Economic factors
The state of the economy plays an important role in every aspect of daily life
from the well-being of personnel to the ability of a company to thrive. When the
economy trends downward and unemployment rises, businesses may have to
work harder to keep their staff and change their processes to continue earning
revenue. If the company produces products for retail sale, for instance, it may
consider lowering the price to increase sales and positively affect its revenue.
As political officials leave office and new ones replace them, the policies they
implement often affect businesses in relevant industries. Because of the
inconsistent nature of politics, businesses monitor legislative bills closely to
prepare for potential changes. Policies that can have long-term effects on
companies include:
• Taxation
• Tariffs
• Employment law
• Competition regulation
• Import restrictions
• Intellectual property law
Companies affected by political decisions must modify their processes to
comply with new legislation and regulations but doing so can keep them in
business.Related: How To Navigate Workplace Politics
4. Demographic factors
Companies with successful products and services evaluate the demographics of
their target market to ensure they meet the needs of those who benefit from
their offerings. They also perform tests to measure how well they serve their
customers. This helps them understand if their target market has changed and
how they can develop better ways to serve their loyal customers and earn new
ones. Demographics that affect business decisions and processes include:
• Age
• Gender
• Race
• Nationality
• Belief system
• Marital status
• Occupation
• Income
• Level of education
For example, when mobile phone companies emerged in the 1990s, their
marketing efforts focused on young, successful professionals. Now, people of
all ages use mobile devices daily. Telecommunications companies have adapted
to this change by modifying the features of their products and taking different
approaches to advertising methods.Related: What Are Demographics?
(Definition, Examples and Uses)
5. Social factors
Where people live, their personal values and their socioeconomic status affect
what, where and why people make purchases. Businesses take social factors
into consideration when developing and marketing products, and many use
current events, movements and social issues to appeal to their customers. For
example, a company that supports a women's organization may earn the trust
and loyalty of customers who identify as female. Catering to the specific
preferences and expectations of underrepresented groups, who have more
influence on the market today than in past years, can also contribute to
customer satisfaction and business growth.
6. Competitive factors
Businesses can increase their market share and stay relevant to their customers
by keeping track of their competitors. They can identify and evaluate successes
and challenges, thus learning what to incorporate into their own processes and
how to prevent revenue loss. They can also use the information they gather to
develop ideas for product changes, product relaunches and new product
development.Related: What Is Competition Mapping? (With Examples)
7. Global factors
Executives have a duty to keep track of both domestic and global issues,
especially if they conduct business internationally. By learning about social
issues that affect those in other countries and their cultural norms, consumer
trends and economic status, company leaders can provide their teams with
relevant training. This enables them to develop products or offer services that
meet the needs of international customers by providing solutions to challenges
they face as consumers.
8. Ethical factors
Because each individual has a distinct concept of ethics and morality, some
companies may find it challenging to balance the personal lives of staff
members with their expectations in the workplace. Employees' leisure activities,
such as social media accounts, can reflect on their employer. As representatives
of the company, they have a responsibility to avoid behavior that could
negatively affect the business. Managers can address issues such as sharing
classified information or the harassment of a colleague outside of work by
establishing guidelines and taking disciplinary action when
necessary.Related: 15 Ethical Principles in Business
9. Natural factors
When it comes to dealing with the legal aspects of running a business, it’s not
just about knowing the specific rules that directly impact your company. The law
is constantly changing in response to changes in society, technology, and the
global economy. For business leaders and professionals, a comprehensive
knowledge of the law is vital to making informed decisions, minimizing risks, and
ensuring adherence to regulations.
Societal Setting
Numerous social issues and concerns, including those relating to discrimination, the
environment, and human rights, are governed by laws and regulations under the
social environment.
Competitive Landscape
The laws and regulations of the international community are designed to control
trade between nations. International laws are similar to trade laws, contracts between
nations, and the control of particular industries. These international regulations make
a trade in commodities and services between nations feasible to run smoothly and
with good communication.
Regulatory framework
An Organisation in a particular nation is subject to the laws and rules of that nation,
which is known as the domestic legal environment.
o Business compliance - The business legal environment ensures that the business
complies with all the required laws and regulations.
o When the business fails to comply with the rules and regulations of the business
legal environment, it can result in penalties, legal action, or maybe fines.
o These legal actions are not only harmful to the business legally, but also it will
affect the reputation of the company in the market.
o Provides stability - The rules and regulations in the business legal environment
construct and clarify the rules and regulations in a proper manner.
o This helps in maintaining the records of the business over the years in a similar
manner.
o This will help the company maintain stability and plan for the future, and make
better-informed decisions.
o Helpful and maintaining ethics - Business legal environment helps the companies to
establish the rules and regulations and follow them to prevent unethical acts.
o Forming these policies helps the company in preventing environmental
degradation, discriminatory practices, and any other unethical acts.
o Framework for business operations - The business legal environment provides rules
and regulations for the company which help in maintaining a Framework while operating
in different contractual agreements, intellectual property rights, property rights, or any
other.
o Protecting the business - The legal environment of the business provides protection to
the company from fraud, unfair competition, and other illegal or unethical practices.
o The rules and regulations of the business legal environment also provide
solutions in case of disputes.
o The business legal environment provides a safe and effective environment for the
companies to operate efficiently.
• Regulations and Licensing: Businesses must comply with a variety of laws and
regulations to operate legally. These may include obtaining licenses and permits,
adhering to zoning regulations, and following safety standards.
• Contract Enforcement: The legal system provides a framework for enforcing
contracts, ensuring businesses can rely on agreements made with other parties.
• Taxation: Businesses are subject to various taxes, such as income tax, sales tax, and
payroll taxes. The tax environment can significantly impact a company's profitability
and investment decisions.
• Labor Laws: These laws establish minimum wage standards, overtime pay
requirements, and workplace safety regulations. They protect employee rights and
ensure fair treatment.
• Unionization: Laws govern the formation and operation of labor unions, which
represent employees in collective bargaining with employers. A strong union presence
can influence wages, benefits, and working conditions.
Other Considerations:
Overall Impact:
A stable and predictable legal environment fosters business growth and innovation.
Businesses can operate with greater certainty, knowing the legal boundaries and how to
navigate them. Conversely, a complex, bureaucratic, or frequently changing legal system can
create uncertainty and hinder economic activity.
By understanding the legal environment and staying compliant with relevant laws, businesses
can:
The reasons why a business might choose to ‘become’ multinational are generally
divided into two overarching categories: strategic or operational needs. Strategic needs
include factors such as avoiding stagnation, increasing business sales and profitability,
and mitigating future changes in external environments. Operational needs include
factors such as shifting a surplus of production, and sourcing or providing technology,
materials or equipment. However, economic activity – whether national or global –
presents both challenges and opportunities for these globalised businesses operating on
the international stage.
Economic factors shape the landscape of global business operations in a number of
ways:
Inflation and interest rates. High inflation and interest impact the cost of borrowing,
foreign direct investment, and overall cost of production – all of which slow economic
growth and can lead to falling stock prices. Faced with high inflation and interest rates,
many businesses are forced to increase their own running costs and reconsider
investments. Low interest rates, by contrast, give businesses more money to invest and
can lead to high economic growth.
Supply chain disruptions. Global crises such as pandemics or financial crises and
recessions can severely impact supply chain operations. This can lead to shortages of
key goods and raw materials, factory closures, shipping and logistical issues, price
inflation (as scarcity fuels higher prices), and negative consequences for economic well-
being.
Consumer and market behaviour. Supply (the total amount of goods and services
available) and demand (the number of goods and services customers want to purchase)
can significantly influence how items within an economy are priced. If supply exceeds
demand, prices are likely to decrease; if demand exceeds supply, prices are likely to
increase and lead to inflation. Customer purchasing power and changes in purchasing
behaviour play an important role in the economy at every level.
Unemployment rates. High unemployment rates mean consumers spend less money,
due to reduced disposable income and purchasing power. Low unemployment rates
generally mean the opposite, with wages increasing, disposable income rising, and
consumers being less risk-averse in their spending habits.
Exchange rates. Changes in exchange rates typically affect the price of imported or
domestic goods that require imported materials or parts. Keeping an eye on exchange
rates enables businesses who rely on imports and exports to identify whether they are
operating at a profit or a loss, and to ascertain how much they should pay international
suppliers. High exchange rates can also impact inflation, investments, and the job
market and employment rates.
Other economic factors can include wages, laws and policies, tariffs and tax rates,
environmental sustainability and political environment.
UNIT 4
1. POLITICAL ENVIRONMENT
o The government can enact environmental regulations that force companies to change
their business.
o The political environment can also affect a company's ability to get financing. If the
government is unstable, banks and other lenders may be unwilling to extend loans to
businesses in that country.
o The political environment can also influence consumer behaviour. The clients of different
countries are affected by the way the government of that country functions.
o Taxation: Taxes are the necessary boundations the government needs to pay the
nation's government. The more stringent the taxation laws and the more aggressive they
are, the more likely the firms will have difficulty thriving.
o Labour laws: Governments frame laws that regulate labour practices and workplace
safety. Labor Laws are the framework according to which the people are treated in an
organization. The pay packages, gender equality, etc., depend on labour laws.
o Trade policies: Governments create policies that regulate international trade, such as
tariffs and quotas. These policies can impact how businesses import and export goods
and services, affecting their bottom-line profits.
o Environmental regulations: Governments create laws and regulations that control how
companies can operate to protect the environment.
o Competition policies: Governments set policies that regulate fair competition among
businesses to prevent monopolies and protect consumer rights.
o Financial regulations: Governments set regulations that oversee financial institutions
and markets to ensure stability, integrity and transparency and to prevent fraud.
Political Stability
Political stability is one of the most crucial factors affecting the business environment. A stable
political environment is essential for firms to flourish, providing the conditions crucial for
investment and economic growth. However, in recent years, many countries have experienced
political flux, which has harmed businesses. Instability can lead to increased taxes and
regulations, as well as trade restrictions. This can make it difficult for businesses to operate and
can ultimately lead to lower levels of investment and economic growth.
Taxation policies can also affect businesses, as various tax rates can impact the profitability of a
firm. Economic policies can affect businesses by dictating how the economy is managed,
impacting factors such as inflation and interest rates.
Government spending plays a vital role in fostering economic growth and creating business
options. Inflated government expenditure on infrastructure development, healthcare, education,
and technology can create demand and open new business markets. Public-private partnerships
(PPPs) and government contracts can offer business options in sectors such as construction,
transportation, and technology.
Political and societal anticipations increasingly demand that firms show corporate social
responsibility (CSR) practices. Governments and public opinion may wish firms to address
environmental sustainability, social justice, variety and inclusion, and ethical practices. Aligning
with these anticipations can help businesses maintain a positive reputation, attract clients, and
foster long-term affinities with stakeholders.
International Relations:
• Positive diplomatic relations can open doors for businesses to expand into new
markets and access resources.
• Strained international relations can lead to trade restrictions, sanctions, and
political instability, impacting global supply chains and market access.
2. Socio cultural
sociocultural factors refer to the customs, traditions, values and beliefs of a society that affect the
behaviour and attitudes of people. These factors play a vital role in shaping client tastes and
markets. Sociocultural trends like changes in family structure, lifestyle changes, mobility,
urbanization, gender roles and age form have a notable impact on firms. Culture decides what
products and services people demand and how they demand them. Cultural values affect buyers
about what they feel is necessary, desirable or undue. Cultural trends set the direction of
innovations and marketing plans of businesses.
Sociocultural Factors
Sociocultural factors refer to the social and cultural aspects of a society that influence people's
behaviours, attitudes, values and preferences. They shape how people think, act and make
choices in life. They determine people's needs, wants, attitudes and interests, which then
influence the business environment and opportunities. Sociocultural changes create new
demands that businesses have to cater to in order to succeed.
o Religion - Religious beliefs affect buyer behaviour and firms. For example, halal and
kosher food firms cater to the needs of Muslims and Jews, respectively.
o Family structure - Nuclear families have other needs likened to joint families. This impacts
firms like housing, food and education.
o Social class - Upper-class clients demand luxury products, while lower classes demand
cheap needs. Firms segment according to other income groups.
o Subcultures - Gender-specific products cater to the needs of male and female
subcultures. For example, cars, sports tools for men and skincare and makeup for women.
o Culture: Cultural values and beliefs define client likes, buying behaviour, and the type of
products and services demanded. Firms have to adapt their offerings to match the culture
of their target markets.
o
o Family: Changes in family structures and sizes impact demands for products related to
housing, food, clothing, healthcare, education etc. Firms have to customize their offerings
for other family types.
o
o Social class: People from different social classes have distinct tastes, preferences and
spending power. Companies segment their markets and tailor their products to various
social classes.
o
o Subcultures: Subcultures based on age, gender, profession etc., exhibit unique
preferences and behaviour. Businesses develop niche products and marketing strategies
targeted at specific subcultures.
o
o Urbanization: Rapid urbanization leads to new demands for convenience products,
services and technologies. Businesses introduce innovations to capitalize on the needs of
urban consumers.
o
o Technology: Advancements in technology influence sociocultural changes, which create
new opportunities for businesses to cater to the evolving needs of consumers.
o Generational differences: Different generations value distinct product attributes and
buying experiences. Businesses customize their marketing, products and services
according to different generational cohorts.
o
o Lifestyle: Changes in lifestyles and activities lead to the emergence of new customer
segments with novel needs. Businesses introduce products and services aligned with
lifestyle trends.
o
o Education: As education levels rise, consumer tastes and preferences also change.
Businesses launch new products and services targeted at the needs of the more educated
segments of the population.
o Religious and ethical values: Religious beliefs and ethical values influence consumers'
buying decisions and behaviour. Businesses introduce products that comply with the
beliefs and values of religious groups to tap into those markets.
o
o Mobility: Increased mobility of people leads to exposure to new cultures and ideas,
shaping consumer demands. Businesses launch new products and services catering to the
needs of mobile consumers.
o
o Environmental awareness: Growing environmental consciousness among consumers
impacts their purchasing decisions. Businesses introduce eco-friendly products and
sustainable business practices to cater to environmentally conscious customers.
o
o Health consciousness: Rising health awareness changes consumer preferences towards
healthier options. Businesses reformulate products, introduce new healthy product lines
and position themselves as healthy lifestyle brands.
o
o Globalization: As people become more connected globally, they are exposed to new
cultures, trends and technologies. Businesses adopt global strategies, recruit international
talent and launch new products with an international appeal.
o
o Government policies: Government policies and regulations affect sociocultural changes,
which in turn impact businesses. Firms have to adapt in order to comply with changing
laws and norms.
o
o Mass media: Mass media plays an important role in shaping sociocultural trends by
exposing people to new ideas, cultures and lifestyle images. Businesses utilize mass
media to promote their products and align with sociocultural trends.
o
o Social networks: Social media enables people to connect globally and share information
quickly. This influences sociocultural trends and changes consumer behaviour. Businesses
leverage social networks to market products, engage customers and stay relevant.
o
o Demographics: Factors like population size, age distribution, gender ratio etc., influence
sociocultural changes which impact business demands and opportunities. Businesses
analyze demographic trends to develop suitable products and strategies.
o Economic development: As countries develop economically, their sociocultural
environment also changes. New demands emerge, which businesses have to meet
through innovations and new offerings.
o
o Urbanization: Rapid urbanization leads to changes in the lifestyles and needs of
consumers. Businesses launch products and services aligned with the demands of urban
populations.
o
o Political system: The political system influences a society's sociocultural environment
through government policies and legal framework. Businesses have to adapt and align
with the political realities to succeed.
o
o Work culture: Trends like work from home, the gig economy, flexible work hours etc.,
shape the sociocultural environment impacting businesses. Companies redesign jobs,
policies and strategies to match the evolving work culture.
The technological environment is a dynamic force that constantly reshapes how businesses
operate, compete, and interact with customers.
• Keeping Up with Change: The rapid pace of change can be overwhelming for
businesses, requiring ongoing investment in skills development and technology
adoption.
• Cybersecurity Threats: As businesses rely more on technology, they become more
vulnerable to cyberattacks. Robust cybersecurity measures are essential.
• Job displacement: Automation may lead to job displacement in certain sectors.
Businesses need to focus on reskilling and upskilling their workforce to adapt.
• Ethical Considerations: New technologies raise ethical questions, such as data
privacy concerns and the potential misuse of AI. Businesses need to operate
responsibly and ethically.
The technological environment presents both challenges and opportunities for businesses. By
proactively embracing change, investing in the right technologies, and developing a strategic
approach, businesses can harness the power of technology to achieve sustainable growth and
success.
4. What is the MRTP Act?
The MRTP act was the first substantial legislation with the goal of regulating
free and unfettered trade. This act was geared towards ensuring distinction
between restrictive and monopolistic trade practices.
• The law made sure that the economic power does not get
concentrated into the hands of a few companies.
The Monopolistic and Restrictive Trade Practices Act (MRTP Act), implemented in India
in 1969, aimed to curb unfair business practices and prevent the concentration of economic
power in the hands of a few. While repealed in 2002 and replaced by the Competition Act,
the MRTP Act had a significant impact on businesses in India for over three decades.
• The MRTP Act arguably prevented the formation of monopolies and promoted fair
competition, benefiting consumers by ensuring a wider range of choices at
competitive prices.
• However, the Act's focus on controlling large companies might have stifled
innovation and economic growth in some sectors.
The Competition Act of 2002 introduced a more nuanced approach, focusing on promoting
competition while allowing businesses to grow organically. The new act established the
Competition Commission of India (CCI) as the regulatory body responsible for overseeing
mergers, acquisitions, and anti-competitive practices.
Positive Impacts:
• Promoted Fair Competition: The MRTP Act prevented dominant players from
engaging in predatory pricing, squeezing out smaller competitors and limiting
consumer choice. This fostered a more level playing field, encouraging innovation
and efficiency among businesses.
• Protected Consumers: The Act prevented unfair trade practices like misleading
advertising and excessive product differentiation. This ensured consumers received
accurate information and value for their money.
• Curbed Concentration of Power: The Act's restrictions on mergers and acquisitions
limited the formation of monopolies. This prevented a few large companies from
controlling entire sectors and dictating prices to producers and consumers.
• Increased Transparency: Businesses needed to file regular reports with the MRTP
Commission, promoting greater transparency in their operations and pricing
strategies.
Negative Impacts:
Conclusion:
The MRTP Act played a significant role in shaping the Indian business landscape by
promoting fair competition and preventing monopolies. While repealed, its legacy is evident
in the focus on fair trade practices that continues under the Competition Act. Understanding
the impact of the MRTP Act provides valuable context for comprehending the current
regulatory framework governing business practices in India.
5. FEMA
FEMA and its Impact on Businesses in India
The Foreign Exchange Management Act (FEMA), implemented in 1999, plays a critical role
in regulating foreign exchange transactions in India. This has a significant impact on
businesses operating in the Indian market, both positive and negative.
Positive Impacts:
Negative Impacts:
• Compliance Burden: The FEMA compliance procedures can be complex and time-
consuming, especially for smaller businesses. This can lead to delays and additional
administrative costs.
• Limited Flexibility: Some businesses, particularly those with frequent international
transactions, may find FEMA regulations restrictive. The framework may limit their
ability to manage foreign exchange exposure efficiently.
• Discouragement of Transactions: Strict regulations and the perceived complexity of
FEMA might discourage some legitimate foreign exchange transactions due to fear of
delays or complications.
• Limited Access to Hedging Instruments: While FEMA allows for some foreign
exchange hedging instruments, access may be limited for smaller businesses. This can
expose them to greater currency fluctuation risks.
• Potential for Delays: The approval process for certain foreign exchange transactions
can be time-consuming, leading to delays in business operations, especially for
businesses with time-sensitive transactions.
• Discourages Startups: The complexity of FEMA regulations might discourage
startups, particularly those with foreign investment components, due to the perceived
burden of compliance.
• Limited Access to Foreign Talent: Restrictions on foreign employment can make it
challenging for Indian businesses to attract and retain highly skilled foreign talent,
hindering their growth potential.
Overall Impact:
The impact of FEMA on businesses in India is a mixed bag. While it promotes stability,
transparency, and facilitates foreign investment, the bureaucratic procedures can be
cumbersome for some.
Additional Considerations:
• Impact Varies: The impact of FEMA is not uniform across all businesses. Large
corporations with dedicated resources for compliance may face fewer challenges
compared to smaller businesses with limited resources.
• RBI's Role: The Reserve Bank of India (RBI) plays a crucial role in administering
FEMA. They issue guidelines and clarifications to ensure smooth implementation of
the Act while balancing business activity with financial stability.
• Dynamic Act: FEMA is constantly evolving. The government periodically reviews
and updates regulations to adapt to changing economic conditions and business needs.
Examples:
• Benefit: A large Indian IT company can easily repatriate its foreign earnings through
a streamlined FEMA process.
• Challenge: A small import-export business might find obtaining approvals for foreign
exchange transactions time-consuming and complex.
• Positive Impact: FEMA regulations can help prevent illegal capital flight from India,
protecting the economy.
Conclusion:
FEMA's overall impact on the Indian economy is positive. It fosters a stable financial
environment, attracts foreign investment, and promotes healthy international trade. However,
ongoing efforts to streamline compliance procedures and make regulations more SME-
friendly can further enhance its impact on businesses. By understanding both the benefits and
challenges associated with FEMA, businesses can effectively navigate the foreign exchange
landscape in India.