ABDELAZIM YOUSRY ABDELAZIM
UAE ,Sharjah I Cell phone: +971566672775 I abdelazim.emak@gmail.com
SUMMARY
Exchange house teller, consultant and Accountant experienced in fast-paced financial
environments.
Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch,
company and self goals.
HIGHLIGHTS
Exceptional customer service Organized
MS Office proficient Qualified in commercial servicing.
Strong sense of banking ethics. Currency and coin counter.
Excellent communication skills. Energetic.
.Friendly. Strong work ethic
Approachable.
SKILLS AND ACCOMPLISHMENTS
• Ability to work under pressure and solve various problems.
• Hard worker, effective personality, able to take decisions, capable of working in a team or
abroad.
• Keen for new experience, responsibility and accountability. Able to get on with others and be a
team-player.
• Fast learner, with good interpersonal and organizational skills.
• Administration skills; filing, photocopying, printing, faxing and data entry.
• Customer service skills.
• Ability to work in dynamic and multicultural environment
• Ability to maintain relations with staff and clients on all levels.
• Perfect knowledge of Internet and networking.
• Perfect knowledge of dealing with Microsoft Windows and Microsoft Office applications.
• Excellent face-to-face and telephone communicator.
EXPERIENCES
11/2015 to Current -Senior Foreign currency cashier
AlAnsari Exchange – Sharjah
.A) Assist the branch manager in arranging, buying and selling the currencies from treasury
B) Monitor the rates in hedge system and chose the best time to sell the currencies to head office
.in order to get the maximum profit for the branch
C) Monitor the staff's transaction and approve cancellation and big amounts after verify the
.transaction and customer's ID
.D) Motivate the staff to reach the transactions target for each month
.E) Solve the problems that the staff could face during there duties with customers and system
F) To be in connect with the area manager for any branch case or with head office in case
.emergency cases
G) Making parcel and deliver it to trance guard and cash trance after verifying the ID'S of there
.staffs
03/2015 to 11/2015- Foreign currency cahier.
Al Ansari Exchange － Sharjah
A) Handling cash in local and foreign currencies
B) Provide fast, excellent and free remittance service (DD/TT/WU/CE) to customers from the
published timings of the branch in very professional way.
C) Respect AML rules, policy and procedures of the company whenever applicable.
D) Collect supporting documents (copies of Ids/Trade License and LOA) for the transactions
conducted and arrange for keeping them in files as per the uniform filing system of the company.
E) Deal with customer's complaints and find solutions and report it to head office.
F) Read, sign and follow all the circulars from the head office.
G) Attend all telephone calls within three rings and give currency rate/information as required by
the callers.
H) Buying and selling foreign currencies from walk in customers, regular customer and from
other Exchange Houses of financial institutions.
I) Forecast daily currency requirements offload excess currency position to Head
Office, other branch and other exchange Houses booking maximum profit.
J) Monitor daily ongoing market currency rate and decide the buying and selling rate for each
currency to attract new customers and retain existing customers and ensuring maximum profit for
the company and safeguarding customer service intact.
K) Monitor rate on the website or available online tool and forecast currency rate to avoid possible
losses and ensure maximum profit.
09/2014 to 03/2015- Dirham cashier
Al Ansari Exchange － Sharjah
A) Monitor and balance the cash account based on the number of transactions made.
B) Provide fast, excellent remittance services to customer with free errors.
C) Collect all supporting documents (Master documents for remittance, copies of IDS, Trade
license, invoices and lOA) for the transaction conducted and arrange for keeping them in files as
per the uniform filling system of AL Ansari exchange.
D) Deal with customers complaints and find suitable solutions and report it to head office.
E) Follow all circulars from the head office or admin office and respect the rules of Al Ansari
exchange.
F) Attend all telephone calls within three rings and give the information as required by the callers.
G) Provide adequate and necessary information whenever required to head office, Administration
office or various department of the company.
H) Attend all training programs organized by HR department and request for training if I need
that.
03/2013 to 06/2014- Accountant.
Top Wear International- Abha-Saudi Arabia.
A) Provides financial information to management by researching and analyzing accounting data;
preparing reports.
B) Prepares asset, liability, and capital account entries by compiling and analyzing account
information.
C) Documents financial transactions by entering account information.
D) Recommends financial actions by analyzing accounting options.
E) Summarizes current financial status by collecting information; preparing balance sheet, profit and
loss statement, and other reports.
F) Substantiates financial transactions by auditing documents.
G) Secures financial information by completing data base backups.
011/2010 to 11/2011-Oracle financial consultants.
Emak international academy- Cairo
A) Responsible for transfer all data in accounting units to Oracle system.
B) Train the employees of ministry of finance for using the system.
C) Fixing all technical issues in the system in order to give the employees the easiest usage.
EDUCATION the year of 2010
BBA: Facility of commerce, Accounting Department.
Cairo University -Cairo-Egypt.
Languages
Arabic: Native language
English: Fluent
I declare that all information above is correct.
Abdel Azim Yousry Abdel Azim
