684 1367 1 SM
684 1367 1 SM
第 55 卷 第 4 期 Vol. 55 No. 4
JOURNAL OF SOUTHWEST JIAOTONG UNIVERSITY Aug. 2020
2020 年 8 月
Research Article
Social Sciences
Received: April 24, 2020 ▪ Review: June 18, 2020 ▪ Accepted: July 25, 2020
This article is an open access article distributed under the terms and conditions of the Creative Commons
Attribution License (http://creativecommons.org/licenses/by/4.0)
Abstract
The purpose of this research is to examine the influence of consumer sentiments on purchase intention
toward foreign products and to determine which personality traits are responsible for the formation of
consumer sentiments. In this study, we employed Structural Equation Modeling to test the research model
using data collected from a survey of 400 young Vietnamese consumers in Ho Chi Minh City. The results
provide empirical evidence of the positive impact of consumer cosmopolitanism and xenocentrism on
consumers’ purchase intention toward foreign products. Furthermore, through this study, we indicated
that certain personality traits shape consumer sentiments. Generally speaking, in the context of foreign
consumption, there is an enhanced link between personality traits and purchase intention via the
mediating role of consumer sentiments. Theoretical and managerial implications are also discussed.
摘要: 这项研究的目的是检验消费者情绪对购买外国产品的意愿的影响,并确定哪些人格特质构
成了消费者情绪的形成。在这项研究中,我们使用结构方程建模法,使用从对胡志明市 400 名越
南年轻消费者的调查中收集的数据来检验研究模型。结果提供了经验证据,证明了世界主义和异
域消费主义对消费者购买外国产品的意愿产生了积极影响。此外,通过这项研究,我们表明某些
人格特质塑造了消费者的情绪。一般而言,在外国消费的背景下,人格特质与购买意愿之间的联
系通过消费者情绪的中介作用而增强。理论和管理意义也进行了讨论。
关键词: 人格特质消费者世界主义消费者民族中心主义消费者异国主义购买意向
2 Pham and Nguyen / Journal of Southwest Jiaotong University/ Vol.55 No.4 Aug. 2020
field have suggested that there is a negative positioning (GCCP) while negatively related to
relationship between patriotic trait and consumer local consumer culture positioning (LCCP). Thus,
xenocentrism [14], [20], [29]. Thus, we propose: we propose:
H2b: Patriotism negatively influences H3a: World-mindedness negatively influences
Consumer Xenocentrism. Consumer Ethnocentrism.
It has been suggested that patriotism is a human H3b: World-mindedness positively influences
trait that directly influences consumer purchase Consumer Xenocentrism.
intention and actual purchase behavior toward A great deal of research has confirmed that there
domestic products. This relationship has been is a positive relationship between world-
confirmed in cross-country studies involving mindedness and consumer cosmopolitanism [1],
consumers in Saudi Arabia [38], Malaysia [39], [4]. World-mindedness is a personality trait that
[40], and India [41]. Hence, it has been argued generates a person’s worldview regarding
that patriotism has a negative influence on problems of humanity, and, because of that,
purchase intention and actual purchase of foreign researchers have argued that world-mindedness
products [14]. This has also been found to be true contributes significantly to consumer
with Hong Kong consumers [42] and American cosmopolitanism. The role of world-mindedness
consumers [43]. Thus, we propose as a main antecedent in this formation has been
H2c: Patriotism negatively influences Purchase empirically found in previous studies [47], [48].
Intention toward foreign products. Thus, we propose:
World-mindedness: This has been defined as a H3c: World-mindedness positively influences
“world-view of the problems of humanity” [13]. Consumer Cosmopolitanism.
More specifically, if cultural openness describes World-mindedness has long been suggested as a
the chances of one benefiting from exposure and key personality trait that positively impacts a
interaction with other “out-groups,” world- consumer’s willingness to buy foreign products
mindedness is a “state of mind” where [49]. Later, studies of the Netherlands market
“consumers use humankind as their fundamental empirically confirmed the contribution of world-
reference group instead of their own mindedness on purchase intention toward non-
nationalities” [44]. That means that consumers local products [47]. Thus, we propose:
might exhibit world-mindedness even if they had H3d: World-mindedness positively influences
not been in touch with foreigners or traveled Purchase Intention toward foreign products.
abroad. Materialism is defined as a personality trait
World-minded consumers often evaluate which regards possessions as symbols of success,
products based on merit instead of origin due to where possessions occupy a central part of life
their mankind reference [38]. They often evaluate [50]. As a result, people who constitute
products based on merit instead of origin [29]. materialism also mean holding the belief that
Others have argued that world-mindedness is a more possessions lead to more happiness.
personality trait accounting for the formation of Materialistic people believe that the centrality
consumer sentiments toward a nation, which will part in one’s life is possessiveness, and even in
be impacted differently by ethnocentrism and the most extent, they use possessions as ways to
xenocentrism depending on the degree of infer success toward others [1].
development of the consumer’s nation [13]. In For long, the research of materialism is
developing or emerging countries, which are the prominent to explain consumer sentiments
subjects of this study, consumers tend to respond toward globalization [1] and empirically, many
favorably to products from developed nations theorists have attached global culture to
since they perceive these products as more materialism [51], [52]. Materialism is associated
qualified [4]. Hence, consumers with a higher with possessions achievements as life’s
level of world-mindedness would probably satisfaction and happiness, and hence this
express higher consumer xenocentrism and lower personality trait is solely depended on
consumer ethnocentrism. The negative individual’s belief about which possession is
relationship between world-mindedness and life’s achievement. There is inconsistent among
consumer ethnocentrism was empirically verified studies regarding relationship between
in Jordanian consumers [45] and other research materialism and consumer sentiments in different
found a positive relationship between world- contexts. Materialism positively influences
mindedness and xenocentrism [46]. Another consumer ethnocentrism [13], which is
study [47] posited that world-mindedness was compatible with [53] studying on four developed
positively related to foreign consumer culture countries, including: the U.S., Mexico, France,
positioning (FCCP) and global consumer culture and Australia. Reliance on three dimensions is
5
made in [13], (e.g.: possessiveness, non- versions [67]. Other demographic questions (e.g.:
generosity and envy). It is suggested in [54] to age, gender, education level, etc.,) also included
argue for the association between materialism in the survey. Pilot study with 20 respondents
and consumer ethnocentrism. However, on the was conducted to minimize any error or
other hand, the positive relationship between misunderstanding may occur before widely
global culture and materialism in the context of contributed. Structural Equation Modeling (SEM)
developing countries has been found in various was performed followed two-stage process
studies [55] as well as negative or in-significant suggested by [68] using AMOS 20 software. At
relationship between materialism and local or first, the research model was assessed to ensure
national consumer culture [56]. It is argued that the reliability and validity test through
the correlation between materialism and Exploratory Factoring Analysis (EFA) and
consumer] sentiments depended on which Confirmatory Factoring Analysis (CFA) tests.
cultures (global or local) have been attached with Then, model fit criteria recommended by [69].
status on consumers’ perception in examined were applied for both measurement and structural
markets [14]. In developing and emerging model in SEM test.
countries, cosmopolitan and xenocentric
consumers are less national and more global, and IV. RESULTS AND DISCUSSION
would probably response proactively to global or A. Description of the Research Sample
foreign products [1], [14]. Thus, as this study Data was collected by quota convenience
takes place in Vietnam context, we propose: sampling, in which respondent must be satisfied
H4a: Materialism negatively influences three criteria, included: (1) students in
Consumer Ethnocentrism. colleges/universities; (2) having experience in
H4b: Materialism positively influences buying foreign products before; and (3) living
Consumer Cosmopolitanism. and working in Ho Chi Minh City. There were
H4c: Materialism positively influences 700 surveys distributed, but the usable ones were
Consumer Xenocentrism. only 400, achieved the response rate at 57%.
Materialism has been pointed out as a crucial
personality for arguing various purchase intention Table 1.
attached with value and status [57]. Previous Sample description
N=400 N %
empirical researches have been confirmed for the
Male 129 32.2
significant relationship between materialism and Gender
Female 264 66
material buying, such as: foreign apparel LGBT 7 1.8
products [58], [59]; splurge consumption [60]; Age From 18 to 30 400 100
luxury items purchase [61], [62]; conspicuous Marital status
Single 380 95
consumption [63]; online fashion consumption Married 20 5
Vocational training 8 2
[64]; and counterfeit products [65], [66]. Thus, Education level
College/ University 392 98
we propose: Dependent 339 84.8
H4d: Materialism positively influences Income
Independent 61 15.2
Purchase Intention toward foreign products.
Initially, Cronbach’s Alpha was assessed to
III. METHODOLOGY OF THE examine the internal consistency of items in
RESEARCH measurement scales. The recommended cut-off
This study has been approached by value is 0.7 but larger 0.6 is still accepted [69].
quantitative research methodology. After Given a large sample has been collected, it is
hypotheses have been developed from literature possible to conduct both EFA and CFA tests [68].
review, questionnaire will be designed to collect The data set was split into two equal data sets
data for analysis. Reflective measurement scales (n1=200 and n2=200) used for each test, as
were adapted to conceptualize constructs in the suggested by [68], to examine the validity. An
study. Applied scales were selected and filtered EFA was conducted to determine the underlying
to get the most appropriate ones for Vietnam structure among the variables in the analysis. The
context. Each variable in all constructs was research result achieved accepted recommended
measured by Likert scale, anchor from 1 criteria: (1) KMO = 0.795 (>0.5); (2) Total
classified as strongly disagree to 5 classified as variance explained = 50.529 (>50); (3) Variables
strongly agree. The questionnaire was originally that cross-load and load less than 0.3 will be
in English, translated into Vietnamese, then back- excluded.
translated into English by two native researchers A CFA was conducted to examine
Vietnamese to ensure the validity between two measurement model with six constructs identified
6 Pham et al. / Journal of Southwest Jiaotong University/ Vol.55 No.4_Aug. 2020
by the EFA. Two items from World-mindedness I prefer to buy foreign made products. .783
and Consumer Cosmopolitanism have been All other things being equal, I prefer to
.686
buy foreign products.
excluded for unsatisfying standardized regression I find that I enjoy using foreign made
weight [68]. The CFA result suggested the .807
products more than local.
measurement model for Vietnamese students’ I get a better feeling from buying a
.812
respondents received accepted model fit: χ2[413] foreign made product than local.
= 785.568 (p <.001), χ2/df=1.902 (good), Purchase Intention toward foreign products (α=.879,
CR=.889, AVE=.669)
CFI=0.872 (permissible), GFI=0.808, AGFI=0.77,
I would feel guilty if I bought a
RMSEA=0.067 (moderate) [68]. All factor .660
Vietnamese product.
loadings were sufficient (>0.5) and significant I would never buy a Vietnamese product. .833
(p<0.001). Average Variance Extracted (AVE) is Whenever available, I would prefer to
.907
higher than 0.5 but still accept less than 0.5 if buy products made in Vietnam.
Composite Reliability (CR) is higher than 0.6, the I do not like the idea of owning
.851
Vietnamese products.
convergent validity of the construct is still
adequate [70]. Discriminate validity of the
The recommended fit indicated that the structural
constructs was supported.
model in SEM test was accepted [68]: χ2[420] =
Table 2. 904.691 (p <.001), χ2/df=2.154 (good),
Summary construct measurements CFI=0.907 (traditional), GFI=0.872,
Standardized AGFI=0.849 (accepted), RMSEA=0.054
Latent variables and Observed
Factor (moderate), SRMR=0.06 (accepted).
Indicators
loading
Patriotism (α=.903, CR=.911, AVE=.632) B. The Results of the Test Hypotheses
I love my country. .782 Table 3.
I am proud to be my country citizen .839 The Results of the Test Hypotheses
I feel a great pride in that land. .807 Standardized p-
Relationship Coefficient value
It is not that important for me to serve my H1b: COS positively PI .249 ***
.770
country.
H1c: XEN positively PI .423 ***
When I see my country’s flag flying I feel
.783 H2a: Patriotism positivelyCET .55 ***
great.
H2b: Patriotism negativelyXEN -.187 ***
When I hear anthem singing I feel great. .786
H3c: Worldminded-ness positively COS .277 ***
Worldminded-ness (α=.644, CR=.65, AVE=.4)
There should be replaced by one central
.689 H4c: Materialism positively XEN .46 ***
government.
Should be global citizen than one. .762 ***: p<0.001
Immigration should be controlled by an The research has achieved stated objectives
.379
international organization in: (1) determine the antecedent’s role of human
Materialism (α=.739, CR=.759, AVE=.354) personality traits in the formation of consumer
I like a lot of luxury in my life. .531
Buying things gives me lots of pleasure. .633 sentiments toward a nation (2) estimate the
Life would be better if I owned certain influence level of positive and negative
.645
things I don’t have. sentiments of Vietnamese young city consumer
I admire people who own expensive
.639 on purchase intention toward foreign products.
possession. This research has confirmed the positive
I’d be happier if I could afford more
things.
.713 relationship between consumer cosmopolitanism
I like to impress people .334 and consumer xenocentrism with purchase
Consumer Ethnocentrism (α=.813, CR=.831, AVE=.502) intention toward foreign products. Cosmopolitans
Should buy Vietnamese products to
.710
are perceived to be more international and likely
promote local economy to attach with international values. Thus,
Should only import products that can not
.545 cosmopolitans are favorably responsive with
produce in Vietnam
Buying local products contributes to global consumer products and tend to have higher
.636 intention in purchasing foreign products.
maintain local employment
Should place priority on buying
.901
Moreover, consumers who constitute out-group
Vietnamese products reference like xenocentric ones will definitely
It is better to buy Vietnamese products .702 show favorable feeling toward purchase non-
Consumer Cosmopolitanism (α=, CR=.756, AVE=.513)
I satisfy my curiosity by purchasing
local products. Nonetheless, this research has not
.815 found any significant effect of consumer
products from that culture.
I like to buy products that not typically ethnocentrism on purchase intention toward
.564
available in Vietnam. foreign products even negative magnitude. This
I enjoy getting a taste of other cultures by implies the reality that consumer ethnocentrism is
.747
purchasing foreign
Consumer Xenocentrism (α=.726, CR=.856, AVE=.599)
a reliable predictor for the acceptance of local
7
product but not a consistent predictor for the consumer xenocentrism and this attitude is
rejection of foreign ones. Therefore, this study confirmed to have positive impact on purchase
has raised an important recommendation for intention toward foreign products. Thus, foreign
multinational companies (MNCs) in their companies could not ignore patriotism as before
strategies emphasizing on ethnocentric since higher consumer xenocentrism will be
consumption in Vietnamese young market beneficial for foreign products while the level of
because this sentiment does not directly influence consumer xenocentrism is dependent on the
on consumer purchase intention toward foreign inverse magnitude of patriotism. Higher
products. The findings once again are in line with patriotism could lead to higher consumer
previous international marketing literature ethnocentrism but lower consumer xenocentrism;
regarding the role of consumer sentiments thus, this personality trait should be applied
towards nations in predicting consumer behavior. carefully by foreign companies because higher
Although previous researches have suggested one could not support for purchase intention
that personality shape consumer sentiment, no toward foreign products while effort in lowering
attempt has so far been made to simultaneously this characteristic could lead to the opponent of
examine the role of specific trait on different target markets.
sentiments. This study clearly indicates that World-mindedness in this research has only
certain personality traits work as antecedents on positively impact on consumer cosmopolitanism.
the formation of positive and negative sentiments This result is confirmed in across previous
in Vietnamese young market. Hence, managers studies [44], [47], [48]. However, this study has
should also take into consideration target not found the relationship between world-
audience’s personality traits when devising mindedness and consumer ethnocentrism like
strategies for promotional advertisings. what has been found in [44] and suggested in
Patriotism has been found in this study as [13]. World-mindedness does not contribute to
main driver of consumer ethnocentrism, and this the formation of consumer ethnocentrism of
finding is compatible with previous authors [13], Vietnamese young consumers and this conclusion
[35], [39]. Patriotic consumers do put a great care is, on the other hand, compatible with [32]. In
for their nations and thus would be proud of addition, this characteristic has been also
being their citizens and likely take their country insignificant influence consumer xenocentrism,
as main preferences when evaluating products. given the fact that xenocentric consumers tend to
This preference helps to contribute for the favor out-group and support for purchasing
formation of positive sentiment toward one’s foreign products. However, taken back to the
nation. The finding has confirmed that patriotism literature review, as argued in [13], a person
as an antecedent personality trait that account for could be world-minded but does not necessarily
consumer ethnocentrism in Vietnamese young interact with other cultures. World-mindedness is
market. Moreover, the authors also find out distinct from “cultural openness”, and thus a
patriotism has negative impact on consumer world-minded consumer often uses “mankind” to
xenocentrism, which means that the lower react with events but does not mean he/she takes
patriotism in an individual, the more likely he/she foreign factor as reference. This research has
will take other nations as their main preference supported for world-mindedness as another
when evaluating products or service rather than antecedent trait of consumer cosmopolitanism.
their own society. Patriotism also serves as main The study suggests for foreign firms emphasizing
personality trait that explains for consumer on world-mindedness personality if they would
xenocentrism in youth Vietnamese and this like to increase the tendency of cosmopolitanism
finding has been rarely mentioned in previous in Vietnamese young consumption. Managers
studies. should bear in mind that a consumer does not
However, consumer ethnocentrism has been need to interact with foreign countries but still
found not having any influence on purchase express positive attitude toward non-local
intention toward foreign products. On this point, products and through the influence of world-
foreign companies could argue that they do not mindedness. This is a significant finding for
need to care about the level of consumer MNCs operating or intending to operate in
ethnocentrism in Vietnamese young consumers Vietnam. MNCs could use promotional strategies
since it does not relate to foreign products’ emphasizing world-mindedness in consumers to
purchase intention and thus those companies do increase levels of consumer cosmopolitanism,
not have to impact patriotism. However, the which would consequently impact their purchase
interesting point in this study is that patriotism intentions toward foreign products.
has been found having negative influence on
8 Pham et al. / Journal of Southwest Jiaotong University/ Vol.55 No.4_Aug. 2020
Materialism is defined to the extent of how an intention toward foreign products. It suggests
individual’s personality is attached to possessions personality traits (e.g: patriotism, world-
as personal happiness and success. This research mindedness, and materialism) are prominent
has confirmed the positive relationship between antecedents of consumer ethnocentrism,
materialism and consumer xenocentrism but has cosmopolitanism, and xenocentrism. These
not confirmed the relationship between consumer consumer sentiments are confirmed as predictive
ethnocentrism and xenocentrism. This result factors of actual behavior, especially purchase
appears to be compatible with results from some intention. This research could help
authors and incompatible with others. For managers/practitioners understand which
example, materialism is confirmed to positively characteristics could lead to consumer sentiments
relate with consumer ethnocentrism [1], [13], as so that strategies could be leveraged to expand
well as consumer cosmopolitanism, but this their target consumer segments. It is also noted
research found no relationship. The results are that antecedent personality traits do not directly
different among authors and are explained by the influence consumers’ purchase intentions.
different attachment with status across markets. Therefore, these research findings are beneficial
In developing/emerging countries like Vietnam, for not only academics on providing additional
materialistic consumers have higher tendencies to empirical results in this field and setting up initial
view their home cultures as inferior and to have groundwork in emerging markets, but also for
positive biases with foreign countries [56]. To managers/practitioners operating in the Vietnam
these consumers, foreign products possess a market to strategically plan for their products.
higher status and quality. Thus, materialism is
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