Standard Account

JOINING ARIBA NETWORK

Introduction

The following document is intended to all suppliers that have business relationships with Vitro through Ariba Network.

The document shows the scope of the system according to the type of supplier account , contains topics from
creating your account in Ariba, general navigation, document management, orders, invoices, and support to the
provider.
 Agenda

I. Create Your Account

II. General Navigation
III. Interacting with Purchasing Documents
IV. Order Confirmation
V. Order Confirmation - Update Line items
VI. Reject order
VII. Create Ship Notice
VIII. Invoicing Requirements
IX. Invoicing Rules
X. Invoicing against a PO
XI. Invoice against 37s POs
XII. Invoice against Contract Compliance
XIII. Invoice Management
XIV. Configure your Company Profile
XV. Support
Create your Account
Create Your Account

1. A link sent you to your Inbox by email to

activate your Ariba account.
2. Click on Click Here.
3. Link direct to Ariba Soursing, Click on Sign
up.
Create Your Account

4. Fill in the fields: Company Information and

User Account information
5. Tick the boxes and click on Create account
and continue.
Create Your Account

7. It is mandatory the point 1.1 ,read the text

and download the manuals according to
your type of account.

There are two option:

• Select No: the system will display a warning
saying you are not registered in Vitro,
therefore you will not be able to continue.

• Select Yes: You can continue with point 2

and complete the requested information.

8. Fill the mandatories fields and click on

Submit Entre Response.
9. A successful message is shown once the
supplier sends the information.
General Navigation
 General Navigation

Company Settings, User Profile and Help Center.

Company Settings – Company profile, account settings and network settings.

User Profile – Log out, User’s account, User’s profile.
Help Center - Access documentation, support, and other resources.
Interacting with Purchasing Documents
Interacting with Purchasing Documents

As your account type is a standard account, the interactive emails are the only way you can interact with purchasing documents.
1. Supplier receives an email that they have a new PO from Vitro > select Process Order.
• This will open the PO
 Interacting with Purchasing Documents

The order header includes the order date and information about the buying organization and supplier.
Note: You can always Resend a PO which was not sent to your email address, cXML or EDI properly clicking Resend button.
Additional options: Export cXML to save a copy of the cXML source information.
Order History for diagnosing problems and for auditing total value.
 Interacting with Purchasing Documents
Purchase order details

Line Items section describes the ordered items. Each line 1

describes a quantity of items Vitro wants to purchase.
1. Click on Show Item Details to display the information.
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2. Set the status of each line item by sending order 2
confirmations clicking Create Order Confirmation.
3. The sub-total is located at the bottom of the purchase order.
 Interacting with Purchasing Documents
Retrieve interactive emails

If you no longer have the email to interact with the PO you can login to your Ariba account and resend the interactive email.
Note: You will only be able to retrieve your most recent 200 documents.
To retrieve the interactive email follow the next steps:
1. In Homepage, locate the Orders, Invoices and Payments section, select “Last 14 days” and update it to “Last 200 documents”:

Last 200 Documents

 Interacting with Purchasing Documents
Retrieve interactive emails

2. Review the different tiles in the “More” icon:

3. Select the tile you prefer and you will notice an action text (Select) in color blue to the right of the documents:
4. Click on “Select” and then select “Send me a copy to take action”.
 Interacting with Purchasing Documents
Retrieve interactive emails

5. Verify the email address that is going to receive the interactive email is correct and click on “Resend”.

6. You will receive this standardized email, click on “Process Order” to open the PO.
 Interacting with Purchasing Documents
Retrieve interactive emails

7. You can do multiple interactions with the same email for

the same PO. In order to view the related documents in a 7
PO, go to this section, is at the right of the page, below the
Routing Status.
8. Select the related document you want to review (Invoice,
Receipt, ASN, OC).
9. You can review the Detail and History of every related
document.
- Every text in color blue and with a hyperlink you can access to
it, by selecting it.
- To go back to the PO page, select “Previous” button, at the
top right of the page. 8

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 Interacting with Purchasing Documents
Create PDF of PO

Select “Download PDF” as shown.

Note: If the document exceeds 1000 lines or is larger than 1MB size, details are not shown in the UI. Therefore the detail is not included in the PDF generated.
Order Confirmation
 Order Confirmation

1. Select Create Order Confirmation > Confirm Entire Order.

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2. Enter Confirmation Number, which is any number you use to
identify the order confirmation.
3. If you specify Estimated Shipping Date or Estimated Delivery
Date information, it is applied for all line items.
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4. You can group related line items or kit goods so that they can be
processed as a unit.
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5. Click “Next” when finished.

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 Order Confirmation

6. Review the order confirmation and click on Submit.

Your Order Confirmation is sent to Vitro.

Note: Once the order confirmation is submitted, the Order Status will display as Confirmed. When viewing documents online, links to all related documents are
displayed. Click on Done to return to the PO page.
Order Confirmation - Update Line items
 Order Confirmation - Update Line items

1. Select Create Order Confirmation > Update Line Items.

Type in the required fields.
Choose accordingly:
• Confirm (You received the PO and will send the ordered items).
• Backorder (Items are backordered. Once available in stock, generate another
order confirmation to set them to confirm).
• Reject (Enter a reason why these items are rejected in the Comments field by
clicking the Details button).
 Order Confirmation - Update Line items

2. Review the data and select Submit.

Reject order
 Reject order

1. Select Create Order Confirmation > Reject Entire Order.

2. Type in the Reject Number, and comments of the reason of reject, and click on Reject Order.
Create Ship Notice
 Create Ship Notice

1. Create Ship Notice using your Ariba account once items were
shipped.
Multiple ship notices per purchase order might be sent. Click the 1
Create Ship Notice button.

2. Fill out the requested information on the Shipping PO form. The

Packing Slip ID is any number you use to identify the Ship Notice.
Choose Carrier Name and then Tracking # and Shipping Method will
appear.

3. Enter Ship From information by clicking on Update Address. Any 2

field with an asterisk is required.

4. Check if Deliver to information is correct. Click OK.

 Create Ship Notice

5. Delivery terms and other transportation details can be included on all advance ship notices to support a broader range of shipping information collaboration.
 Create Ship Notice

6. Scroll down to view line item information and update the quantity shipped for each line item.

7. Click Next to proceed to review your Ship Notice.

 Create Ship Notice

After reviewing your Ship Notice, click Submit to send Ship Notice to Vitro. Ship Notices provide improved communications to help avoid unnecessary calls to
order support department.
After submitting your Ship Notice, the Order Status will be updated to Shipped. Submitted Ship Notices can be viewed from Outbox or by clicking the link under
the Related Documents from the PO View.
After submitting the ASN, you can access to the linked documents
Click Done to return to the Home page.
Invoicing Requirements
Invoicing Requirements

If these requirements are not met your invoice may be rejected.

Vitro invoice project specifics:
• Vitro requestor email Vitro only accepts in all invoices a reference of Vitro buyer person xxx@Vitro.com
• Tax data is accepted at the header/ summary level of the invoice.
• Invoice Number Field for all Vitro’s invoices must have maximum of 16 characters.
Invoicing Rules
 Invoicing Rules

These rules determine what you can enter when you create invoices.
• Login to your Ariba Network account via supplier.ariba.com
• Select the Company Settings > Customer Relationships.

• A list of your Customers is displayed. Click the name of your customer (Vitro).
• Scroll down to the Invoice Setup section and view the General Invoice Rules.
• If Vitro enabled Country-Based Invoice Rules then you will be able to choose your Country in Originating Country of Invoice from the drop down menu.
• Click Done when finished.
Invoicing against a PO
 Invoicing against a PO

1. In order to create an invoice you must go through the interactive email and login.
• Search for the PO required on your email, and select Process order.

2. Select Create Invoice, and fill in the required fields.

 Invoicing against a PO
Header

Invoice is automatically pre-populated with the PO data. Complete all fields marked with an
asterisk and add tax as applicable.

1. Enter an Invoice # which is your unique number for invoice identification. The Invoice 1
Date will auto-populate.
2. Select Remit-To address from the drop down box if you have entered more than one. 2

3. Tax and Shipping can be entered at either the Header or Line level by selecting the
appropriate radio button.
4. You can also add some additional information to the Header of the invoice such as:
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Special Handling, Payment Term, Comment, Attachment, Shipping Documents.
5. Scroll down to the Line items section to select the line items being invoiced.

Note: Attachment file size should not exceed 40MB.

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 Invoicing against a PO
Line Items and Line Item Shipping

Line Items section shows the line items from the Purchase Order. Review or update Quantity for each line item you are invoicing.
Click on the line item’s Green slider to exclude it from the invoice, if line item should not be invoiced OR click the check box on the left of the item and click on Delete
to remove the line item from the invoice. You can generate another invoice later to bill for that item.
To configure additional Tax Options within the Tax Category tool, use the Tax from Vitro list. Check Tax Category and use the drop down to select from the displayed
options. Click Add to Included Line.
Select the line item to which tax is to be applied using the Line Item # checkbox. To apply the same tax to multiple line items select those line items to be taxed at the
desired rate.

Enter shipping cost to the applicable line items if line level shipping has been selected.
 Invoicing against a PO
Detail Line Items

Additional information can be viewed at the Line Item Level by editing a Line Item.
 Invoicing against a PO
Line Item Comments

1. To add comments at the line items select Line Items, then click at Line Item Actions >Add > Comments.
2. Upon refresh or Update, the Comments field will display. Enter applicable Comments in this field.
3. Click on Next.

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 Invoicing against a PO
Review Invoice

1. After submitting the invoice, Ariba Network will show this

notification.
2. You can review your invoice’s status in the PO, in Related 1
Documents, click on it.

3. Here you can review the Invoice’s Details and History by selecting
the corresponding tab.

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Invoicing against a PO
Invoice against a good receive

1. You receive an email notification to your inbox

where it mention you received materials or
services.
2. In you home page, enter the PO number.
3. Click on Related document to view the status of
the material or service.
4. Click on Done to return to the Purchase Order
page.
5. Click on Create invoice.

Notes
• The Create Invoice button is activated only if the
Material is received.
• IF the PO is a service, the Create Invoice button
is always active.
• If the supplier is category A1 can invoice without
good receipts.
Invoice against 37s PO’s
 Invoice against 37s PO’s

Please contact your Buyer to verify if you are within the group to
be able to enter the 37’s invoice.

37’s invoice are subject to an internal approval.

1. In order to enter an invoice you must go through the

interactive email and login.

2. Select Create Invoice, and fill in the required fields.

 Invoice against 37s PO’s

3. After selecting Create Invoice, you will be in the Create Invoice page, Fill
in all the required and needed fields, review the invoice and select
Submit.
NOTE. Make sure to include the correct Sold To Email with the “@vitro.com”
domain in lower case.
4. After submitting the invoice, Ariba Network will show this notification
 Invoice against 37s PO’s

You can review your invoice status in the PO, in Related Documents, click on it.

Here you can review the Invoice’s Details.

Invoice against Contract Compliance
 Invoice against Contract Compliance

1. From the home screen within your Ariba Network account, select the Create > Contract Invoice.

2. Search for Vitro, select the checkbox of customer and click on Next.
 Invoice against Contract Compliance

3. Select corresponding Company- if you do not know reach out to your purchasing contact or local plant associate.

4. Choose Contract and enter invoice number and invoice date. The date assigned to the invoice can be earlier than the date of that day.
 Invoice against Contract Compliance

5. Click on Add Items.

6. Choose from the catalog of line items, update the quantity and select add item.
 Invoice against Contract Compliance

7. To add a discount to each Items. Select the

item > Line Item Actions > Discount.
8. Click on Update
Note: You can add the discount for Amount
or percentage.
 Invoice against Contract Compliance

9. Complete the invoice and select next.

10. Verify the data and submit the invoice and Receive Verification.
Invoices management
 Invoices management
Routing Status To Your Customer

Routing Status

• Reflects the status of the transmission of the invoice to Vitro via the Ariba Network.
• Obsoleted – You canceled the invoice
• Failed – Invoice failed Vitro invoicing rules. Vitro will not receive this invoice
• Queued – Ariba Network received the invoice but has not processed it
• Sent – Ariba Network sent the invoice to a queue. The invoice is awaiting pickup by the customer
• Acknowledged – Vitro invoicing application has acknowledged the receipt of the invoice
 Invoices management
Review Invoice Status With Your Customer

Invoice Status

• Reflects the status of Vitro’s action on the Invoice.

• Sent – The invoice is sent to the Vitro but they have not yet verified the invoice against purchase orders and receipts
• Cancelled – Vitro approved the invoice cancellation
• Paid – Vitro paid the invoice / in the process of issuing payment. Only if Vitro uses invoices to trigger payment.
• Approved – Vitro has verified the invoice against the purchase orders or contracts and receipts and approved if for payment
• Rejected – Vitro has rejected the invoice or the invoice failed validation by Ariba Network. If Vitro accepts invoice or approves it for payment, invoice status
updated to Sent (invoice accepted) or Approved (invoice approved for payment)
• Failed – Ariba Network experienced a problem routing the invoice
 Review Invoice History
Check Status Comments

Access any invoice:

1. Click on History tab to view status details and invoice history.
2. History and status comments for the invoice are displayed.
3. Transaction history can be used in problem determination for failed or rejected transactions.
4. When you are done reviewing the history, click Done.

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Configure your Company Profile
 Vitro Specific Account Configuration

• VAT ID / TAX ID – select Company Settings in the top right corner, go to Company Profile and select tab Business. In the section Financial Information enter
your Vat ID / Tax ID.

• Remittance Address – select Company Settings in the top right corner and go to Remittances. In the EFT/Check Remittances section select Create and
complete all required fields marked by an asterisk.

• Payment Methods – select Company Settings in the top right corner and go to Remittances. In the EFT/Check Remittances section select Create/Edit. In the
Payment methods section choose one of the following options: ACH, Check, Credit card or Wire. Complete the details. The Remittance ID will be
communicated to you by your buyer.

• Test Account Creation (testing is required for integrated and catalog suppliers) – To create a test account, select your name in top right corner and choose
“Switch to Test ID.”

• Currency – The currency that Ariba Network uses in the service subscription area of your account is controlled by your organization’s location, which you
specify in User Account Navigator > My Account > Preferences.
 Configure your Company Profile

1. Select Company settings > Company Profile.

2. Complete all suggested fields within the tabs to best represent your company.
3. Fill the Public Profile Completeness meter to 100% by filling in the information listed below it.
Note: The more complete a profile, the higher the likelihood of increasing business with existing and prospective customers.
 Configure your Company Profile
Enable Email Notifications

1. Select Company Settings > Notifications.

2. Click on the Network Tab, review the needed notifications, mark the checkboxes and confirm the email address.
3. Click “Save” and it will bring up the message "Your profile has been successfully updated".
 Configure your Company Profile
Enable Receipt Notifications

1. Select Company Settings > select Network Notifications from

the dropdown.
2. Scroll down and select the transactions you want to receive an
email for. It will be MANDATORY FOR A RECEIPT to be entered
in order to be able to INVOICE in the below described
purchasing scenarios.
Receipts are entered for Item/Material/Service orders beginning
with 45XXXXXXXX and 35XXXXXXXX Receipts are entered for
Schedule Agreements beginning with 55XXXXXXX.
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***Contract Compliance documents for Services do not require
Receipts to be entered before an invoice can be paid. Contract
Compliance documents begin with CXXXX***

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 Configure your Company Profile
Enable Invoice Notifications

1. Select the arrow beside Company Settings to the left

side of your name – and select Electronic Invoice
Routing from the dropdown.
2. Scroll down and select the notifications you want to
receive a notification email for, and type in the email
address.
Remember to mark the checkbox of Invoice Failure, this
notification rule sends notification emails on Invoices
with Failed or Rejected status.
 Configure your Company Profile
Configure Your Enablement Tasks

1. From home screen, you may have enablement tasks that still need to be
completed. If you have a link that says Enablement Tasks are pending, you
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can click on the link directly to see the pending tasks.
2. Or, you can go to the Enablement tab. The Enablement tab is only present if
you have pending tasks.
3. Select necessary pending task
4. For example, the pending task of Purchase Order requires you to Choose one
of the following routing methods for Electronic Order Routing and Electronic
Invoice Routing:
Online,cXML, EDI, Email, Fax or cXML pending queue (available for Order
routing only) and configure e-mail notifications.

Note: There may be times you see a pending task for your customer. This will
not go away until your customer completes it.

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 Configure your Company Profile
Electronic Order Routing Method

Click on the Tasks link to configure your account and choose one of the following routing methods:
• Online
• cXML
• EDI
• Email
• Fax
• cXML pending queue (available for Order routing only).
Configure e-mail notifications.
 Configure your Company Profile
Route Your Purchase Orders

• Online (Default): Orders are received within your AN account, but notifications are not sent out.

• Email (Recommended): Email notifications are sent out, and can include a copy of the PO, when orders are received within your AN Account.

• Fax: Notifications of new orders are sent via Facsimile, and can include a copy of the PO as well as a cover sheet.

• cXML/EDI: Allows you to integrate your ERP system directly with Ariba Network for transacting with your customer. Please contact
Vitroenablement@ariba.com to be connected with a Seller Integrator who will provide more information on configuration.
 Configure your Company Profile
Electronic Order Routing Method

Select “Same as new catalog orders without attachments” for Change Orders and Other Document Types to automatically have the settings duplicated or you may
set according to your preference.
Specify a method and a user for sending Order Response Documents (Confirmations and Ship Notices).
 Configure your Company Profile
Electronic Invoice Routing Method

1. Select Company Settings > Electronic Invoice Routing.

2. Choose one of the following methods for Electronic Invoice Routing: Online; cXML; EDI.
3. Click on Tax Invoicing for Tax Information and Archiving sub-tab to enter Tax Id, VAT Id and other supporting data.

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 Configure your Company Profile
Configure Your Remittance Information

1. From the Company Settings > Remittances.

2. Click on Create to create new company remittance information, or Edit, if you need to change existing information.
3. Complete all required fields marked by an asterisk in the EFT/Check Remittances section.
4. Select one of your Remittance Addresses as a default if you have more than one. If needed, assign Remittance IDs for this address for each of your customers.
Clients may ask you to assign IDs to your addresses so they can refer to the addresses uniquely. Each client can assign different IDs.

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 Configure your Company Profile
Payment Methods

1. Select Preferred Payment Method from a drop-down box: Check, Credit card or Wire.
2. Complete the details for ACH or Wire transfers.
3. Select if you do or do not accept credit cards and click OK when finished.
Note: This does not change the method of payment from your customer, unless specified.

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 Configure your Company Profile
Review Your Relationships

1. Click on the Customer Relationships > Company Settings menu.

2. Choose to accept customer relationships either automatically or manually.
3. In the Pending Section, you can Approve or Reject pending relationship requests. In the Current Section, you can review your current customers’ profiles and
information portals.
You can also review rejected customers in the Rejected Section.
4. Find potential customers in Potential Relationships tab.

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 Configure your Company Profile
Set Up User Accounts

Administrator

• There can only be one administrator per ANID.

• Automatically linked to the username and login entered during registration.
• Responsible for account set-up/configuration and management.
• Primary point of contact for users with questions or problems.
• Creates users and assigns roles/permissions to users of the account.

User
• Up to 250 user accounts can exist per ANID.
• Can have different roles/permissions, which correspond to the user’s actual job responsibilities.
• Can access all or only specific customers assigned by Administrator.
 Configure your Company Profile
Create Roles and Users (Administrator Only)

1. Click on Company Settings > User menu. The Users page will load.
2. Click on the Create Role button in the Manage Roles section and type in the Name and a Description for the Role.
3. Add Permissions to the Role that correspond to the user’s actual job responsibilities by checking the proper boxes and click save to create the role.
4. Click on Create User and add all relevant information about the user including name and contact info.
5. Select a role in the Role Assignment section and Click on Done.

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 Configure your Company Profile
Modifying User Accounts (Administrator Only)

1. Click on the Users tab.

2. Click on Edit for the selected user.
3. Click on the Reset Password Button to reset the
password of the user.
4. Other options:
• Delete User.
• Add to Contact List.
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• Remove from Contact List .
• Make Administrator.

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 Configure your Company Profile
Set Up a Test Account

1. To set up your Test Account, you need to be on the tabular view of your Ariba Network
Production Account.
2. Click your name in top right corner and then select Switch to Test ID. The Switch To Test Account
button is only available to the account Administrator. The administrator can create test account
usernames for all other users needing access to the test account.
3. Click OK when the Ariba Network displays a warning indicating You are about to switch to Test
Mode. 2

4. Create a Username and Password for your test account and click OK. You will be transferred to
your test account.
5. Your Test account should be configured to match your Production account. This will ensure the
testing results are consistent with what will result in Production. Once you have set up your
test account, you are ready to receive a test purchase order.
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Note: Test account transactions are free of charge.
6. The Network will always display which mode you are logged into, (Production or Test). Your Test
account ID has the suffix “-T” appended to your Ariba Network ID (ANID).

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 Configure your Company Profile
Consolidate your bills through a Multi-Org

Ariba offers invoice consolidation and synchronization for costumer with several accounts.
• Fees will be invoiced only to the parent account with the payment cycle synchronized for the entire group.
• The parent account will receive only single invoice every three months for all costumers relationships and all linked accounts.
• This consolidation is related only to invoices issues by Ariba to the supplier. The business operations of each account are still independent.
 Participate Multi-Org

Guidelines
• The supplier needs to designate a Parent ANID under which the invoice will be viewed.
• The selection of the parent ANID determines the currency of the Multi-org invoice and the billing dates.
• The supplier should also have confirmed list of child ANID’s to be included on the invoice.
• A Multi-Org is NOT:
• A way to merge accounts.
• A way to get a discount on Transaction Fees.

Structure Your Multi-Org

• Register all accounts which will be included in the Multi-Org.
• Create a list of all ANIDs and designate the parent account.
• Wait until the first ANID becomes chargeable.
• Contact Customer Support through the Help Center and inform them of your need for the Multi Org.
 Link Accounts Via an Account Hierarchy

Linkage between individual accounts for account management purposes

The administrator of the Parent account can log into the child account and take the following actions:
• Change settings on the child account and complete the company profile.
• Publish catalogs.
• Check the status of payment for the Ariba invoice and pay the invoice.
• Upgrade to a higher Subscription package.

The administrator of the Parent account cannot take following actions:

• View buyers on the Child account.
• Create any documents (PO confirmations, Ship Notices, Invoices).
• Run Reports.
 Create an Account Hierarchy

1. Select Company Settings > Account Hierarchy.

2. To add child accounts click on Link Accounts.
3. The Network will detect if there is an existing account with corresponding information.
4. On the next page either log in as an Administrator or send a request through an online form as a Not Administrator.
5. Once the request is confirmed by a child account administrator, the name of the linked account is displayed on the Account Hierarchy page.

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Support
 Training & Resources
Vitro Supplier Information Portal

1. Select the Company Settings Menu in the top right corner and then click the Customer Relationships link.
2. Select the buyer name to view transactional rules:
The Customer Invoice Rules determine what you can enter when you create invoices.
3. Select Supplier Information Portal to view documents provided by your buyer.

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Customer Support

Supplier Support During Deployment

Ariba Network Registration or Configuration Support Other Help

• Registration • Supplier Fees • Useful Links
• Account Configuration • General Ariba Network questions • Standard Documentation

Vitro Enablement Business Process Support

• Business-Related Questions:
Project email addresses TBC

Vitro Supplier Information Portal

• How to Find the Supplier Information Portal

Supplier Support Post Go-Live

Online Help
Global Customer Support • Help Center
Click the icon to the left to find the appropriate support line. • Ariba Exchange User
Community
Customer Support – by phone or email

Supplier Support Post Go-Live

SAP Ariba Global Customer Support
• Click here to receive customer support by
phone or email.
 Useful Links

• Ariba Supplier Pricing page - https://www.ariba.com/ariba-network/ariba-network-for-suppliers/subscriptions-and-pricing

• Ariba Network Hot Issues and FAQs - https://connect.ariba.com/anfaq.htm
• Ariba Cloud Statistics and Network Notifications– http://trust.ariba.com
• Detailed information and latest notifications about product issues and planned downtime.
- if any - during a given day
• SAP Ariba Discovery - https://www.ariba.com/ariba-network/ariba-network-for-suppliers/selling-on-ariba-network/sap-ariba-discovery
• Ariba Network Overview - https://www.ariba.com/ariba-network/ariba-network-for-suppliers/fulfillment-on-ariba-network
 Review Vitro Specifications
Supported Documents

• Purchase Order Confirmations

Apply against a whole PO or line items
• Advance Shipment Notices
Apply against PO when items are shipped
• Detail Invoices
Apply against a single purchase order referencing a line item
• Partial Invoices
Apply against specific line items from a single purchase order
• BPO Invoices
Invoices against a blanket purchase order
• Contract Invoices
Apply against contracts

PM321 Reporte Semanal Estatus

Review Vitro Specifications
Not Supported Documents

• Service Entry Sheets • Paper Invoices

Apply against a single purchase order referencing a line item Vitro requires invoices to be submitted electronically through
• Credit Invoices/Credit Memos Ariba Network; Vitro will no longer accept paper invoices.

Item level credits; price/quantity adjustments • Header Level Credit Memos

• Summary or Consolidated Invoices The Header Level Credit Memo feature is not supported by Vitro

Apply against multiple purchase orders; not accepted by Vitro

• Invoicing for Purchasing Cards (P-Cards)
An invoice for an order placed using a purchasing card; not
accepted by Vitro
• Non-PO Invoices
Apply against a PO not received through AribaNetwork
• Duplicate Invoices
A new and unique invoice number must be provided for each
invoice; Vitro will reject duplicate invoice numbers unless
resubmitting a corrected invoice that previously had a failed status on
Ariba Network