PM PUser
PM PUser
U s e r ’s G u i d e
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© 2002 - 2006 ProQuest Business Solutions Inc. All rights reserved. Microsoft
and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries. Adobe and Reader are
either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
Version 15022006-3.4
File Menu.............................................................................................................13
Tools Menu..........................................................................................................14
Favorites Menu....................................................................................................15
Changing Settings.....................................................................................................16
Managing Jobs..........................................................................................................20
Moving Columns..................................................................................................42
Viewing Prices.....................................................................................................60
Printing a Picklist.......................................................................................................77
Preparing a Quote.....................................................................................................82
Creating Favorites.....................................................................................................93
Print Page and Part Notes from the Notes Window ..................................................99
Print a Picklist............................................................................................................99
Signing In ................................................................................................................112
17. Glossary.................................................................................................................133
2. Select Programs.
4. Select PartsManagerPro
Navigation
window
Picklist
dialog box
Search
dialog box
Note: You can also use the Windows task bar to switch between application windows.
Search button
Navigation button
Pull-down menus Use the pull-down menus to work with jobs, change settings, bookmark
frequently used parts pages, and display application Help.
History list box Use the History list box to return to a previously viewed parts page in a job.
Page list box The Page list box displays the title of the current parts page and allows
you to select a different page.
Job Tabs Use the job tabs to switch between open jobs.
Job list box Use the Job list box to type a name for a new job or select an existing job.
Click the Search button to search for parts and service information.
Click the Print button when a parts page is displayed to print the parts
diagram, parts list, page notes, and part notes.
Click the Alpha Index button to switch between an alpha index and a
parts list.
To identify a button, icon, text box, column header, etc., position the
mouse pointer over the feature to display its label or a brief explanation
of how to use it (referred to as a ToolTip).
File Menu
Click File on the menu bar and select a command to create, open, close, and print jobs
and to close PartsManager Pro.
Job Manager Opens the Job Manager dialog box, from which
you can open, rename, and delete jobs.
Price Books Opens the Price Books dialog box, from which
you can import price files into PartsManager Pro.
The individual favorites and the favorite folders you create are listed in the bottom
portion of the menu. When you select a favorite, the application immediately takes you to
the corresponding parts page. Clicking a folder opens a list of favorites saved in the
folder. Clicking a favorite in the folder displays the corresponding parts page.
Help Menu
Click Help on the menu bar and select a command to display the online Help, user’s
guide, and interactive tutorial.
Display Navigation Select this option to display the Navigation window with the Main Page
when you open the application. Close and reopen the application to see the
change. Move the window to a convenient position. It will remain in that
position each time you open the application.
Display Search Select this option to display the Search dialog box with the Main Page when
you open the application. Close and reopen the application to see the
change. Move the window to a convenient position. It will remain in that
position each time you open the application.
Display None Select this option to display only the Main Page when you open the
application.
Currency Select the currency in which prices are displayed. See chapter 17, “ISO
4217 Currency Codes”, to find the applicable code.
Application Language Select the language in which application interface text is displayed.
Data Language Select the language in which OEM data is displayed. When no data is
available from the OEM in the selected language, English data is displayed.
Image on the left Select this option to display the parts diagram to the left of the parts list
on a parts page.
Image on the top Select this option to display the parts diagram above the parts list on a
parts page.
Word Wrap Select this option to make text in a parts list adjust so that the text is
viewable horizontally. This eliminates the need to use the horizontal
scroll bar.
Note: If you do not want text to wrap in all parts lists, do not select this
option. You can temporarily wrap text in any parts list by right-clicking the
parts list and selecting Word Wrap from the context menu.
Automatically delete Select this option to automatically delete all jobs that are older than a
old jobs specified number days. To change the number of days from 45 to
another number, select the option, click in the “Days old or older” box,
and type a different number.
PartsManager Pro will continually monitor your jobs, delete each job
when it reaches the limit you specify, and refresh the list of jobs in the
Job Manager.
Must type in wildcards Select this option if you want to type wildcards for partial part number
searches and partial description searches. For example, typing *lock*
will search for all part descriptions containing the word “lock”. Typing
lock will only search for the exact description “lock”. *
Wildcards assumed Select this option if you do not want to type wildcards for partial part
number searches and partial description searches. For example, typing
lock will search for all part descriptions containing the word “lock” in
addition to the exact description “lock”. *
Show First Page Select this option to make a keyword search automatically display the
first parts page in the selected catalog.
Show Alpha Index Select this option to make a keyword search automatically display the
alpha index for the selected catalog.
Show First Page Select both options to make a keyword search automatically display the
Show Alpha Index first parts page in the selected catalog, then display the alpha index on
top of the parts list.
Collapse Navigation Select this option to make a keyword search close the navigation tree
when it displays your search results
1. Select Dealer Information from the Tools menu to open the Dealer Information
window.
The information you type will appear automatically on your quotes and eConnect orders.
As you accumulate parts on a picklist, they are associated with a new or existing job.
The Job Manager allows you to name and organize jobs for easy access.
When you create a job, a “tab” is created for that job. You can have multiple jobs open at
a time, each identified by name on a tab. Switching between open jobs is as easy as
clicking a tab name. This feature can be very useful when you need to work on more
than one transaction at a time.
For example, while working on a job for customer A, customer B calls to place a new
order. You open a new job, name it for customer B’s account, and set up a picklist of
parts for that order. As you are finishing that job, you receive a call from customer C
inquiring about parts from an existing order. You locate that job in the Job Manager,
open it, and quickly answer customer C’s question.
To handle these three situations, you had three jobs open simultaneously and were able
to switch between them quickly as needed. The PartsManager Pro application allows
you to keep as many as seven jobs open at a time.
Note: On Windows 98 PCs, you can keep two jobs open at a time.
In addition, the History list box allows you to quickly redisplay parts pages that you
viewed previously for each job.
Jobs at a Glance
A separate tab is created for each job that you start.
You can open stored jobs from the Job Manager or the
Job list box.
Indicates that a job is open and cannot be accessed by users from other
computers.
Job Name The job name can be (1) the default name assigned by the application,
which consists of the date and time the job was created, or (2) a name
typed by the user who created the job.
Last Modified Shows the date indicates on which changes were most recently made to a
job.
3. Click Open.
Note: You can also open a job from the Job Manager by double-clicking a job name.
5. Click OK. The job name changes in the Job Manager and the tab displays the new
name you typed.
3. Click Delete. The job is deleted from the system, the job no longer appears in the
Job Manager, and no tab for the job is displayed.
4. To delete multiple jobs at the same time, hold down the Ctrl key and click each job
you want to delete. The selected jobs are highlighted. Then click Delete.
Sorting Information
If you develop a naming convention for jobs, you can use sorting to arrange jobs by
name, making it faster and easier to locate a job. Change the order in which part entries
are listed by doing the following:
Click a column header. Entries are listed in order according to the information in that
column. An upward-pointing triangle appears on the right side of the header and
information is arranged in order from first to last. That is, entries that begin with letters
are arranged in A-Z order and entries that begin with numbers are arranged in 1-9 order.
If you click the column header again, a downward-pointing triangle appears on the right
side of the header and information is arranged in order from last to first. That is, entries
that begin with letters are arranged in Z-A order and entries that begin with numbers are
arranged in 9-1 order.
Resizing Columns
Resize column widths by doing the following:
1. Place the mouse pointer on the boundary between two column headers. The mouse
pointer changes to .
Moving Columns
Rearrange the order in which columns appear by doing the following:
2. Hold down the left mouse button and drag the header to the left.
3. Stop dragging where you want to insert the column. A small green arrow indicates
where the column will be inserted.
3. Click . A new tab is created, labeled with the name you typed.
2. Select a job.
2. Select Close.
To close all open jobs, select Close All from the File menu.
4. Click OK. The tab displays the new name you typed.
When you open an existing job, the History list box lists the last 10 pages viewed for that
job. If you close and reopen PartsManager Pro, the History list box lists the last 10
pages you viewed for each job.
To display a previously viewed parts page, click the appropriate entry in the list box.
Searches at a Glance
Click a tab to select the type of search.
This feature allows you to enter a keyword or model more quickly. It also allows you to
see available keywords.
1. When you open the Search dialog box, the first selection is displayed. For example:
2. Type h. A list box opens and scrolls to the first selection that begins with the letter “h”.
3. Type hm. The list box scrolls to the first selection that begins with the letters “hm”.
4. Type hms. The list box scrolls to the first selection that begins with the letters “hms”.
5. Continue typing until you display the keyword or model you need.
5. Click the Search button to display a list of catalogs that match your keyword.
If “Collapse Navigation” is selected in the Search tab of the Settings dialog box, the
navigation tree will be closed. To open the navigation tree, click .
Note: You can right-click a catalog in the Navigation pane to compare model
specifications. When a Catalog Note icon appears on a folder, you can also view
catalog notes. See “Viewing Catalog Notes” and “Comparing Model Specifications” in
chapter 4 for the procedures.
7. PartsManager Pro automatically displays the first parts page in the catalog or the
alpha index, depending on the Keyword Search option(s) you selected in the
Settings dialog box.
8. To display a different page, click a parts page title in the Navigation pane.
Note: For information on the keyword search “Show First Page”, “Show Alpha Index”,
and “Collapse Navigation” settings, see “Changing Settings” in chapter 1.
Using Wildcards
Note: To use wildcards, the option “Must type in wildcards” must be selected in the
Search tab of the Settings dialog box.
PartsManager Pro allows you to type wildcards in your search criteria for part number
searches and part description searches.
Note: You cannot use wildcards with Price, Where Used, or Remarks searches.
For example, typing 0201* tells PartsManager Pro to find all part numbers that begin
with “0201”, followed by any number of additional characters. Results could include the
following: 020185, 0201000007, 0201-104500, 0201AB72
For example, typing *lock* tells PartsManager Pro to find all part descriptions that
contain the word “lock”. Results could include the following: lock nut, lock washer,
locking collar, spring locking pin
Select the option Must type in wildcards if you want to type wildcards for partial part
number searches and partial description searches. For example, typing *lock* will
search for all part descriptions containing the word “lock”. Typing lock will only search
for the exact description “lock”.
Select the option Wildcards assumed if you do not want to type wildcards for partial
part number searches and partial description searches. For example, typing lock will
search for all part descriptions containing the word “lock” in addition to the exact
description “bolt”.
Note: You can also type a partial part number with one or more wildcard characters (*).
See “Using Wildcards” earlier in this chapter for details.
Note: Be sure that your selection applies to the text you typed in the Search For text box.
With the Part Number radio button selected, a part number must appear in the text box.
7. Click the Search button to display a list of parts pages that contain the number
you typed.
Search button
3. Select an OEM.
7. To view additional information for a part number in your search results, right-click the
part entry to display a context menu and select More Information.
7. Click the Where Used button to list all applicable parts pages.
Note: You can also type a partial description with one or more wildcard characters (*).
See “Using Wildcards” earlier in this chapter for details.
Note: Be sure that your selection applies to the text you typed in the Search For text
box. With the Part Description radio button selected, text from a part description must
appear in the text box.
7. Click the Search button to display a list of parts pages that contain the word(s)
you typed.
5. In the Search For text box, type one or more words from the Remarks column.
Note: Be sure that your selection applies to the text you typed in the Search For text
box. With the Remarks radio button selected, text from the Remarks column must
appear in the text box.
7. Click the Search button to display all available matches for the word(s) you typed.
• Type one or more words from a page title in the Page Title text box.
• Type a figure number or partial figure number in the Figure Number text box.
6. Click the Search button to display a list of parts pages that match your search criteria.
5. Click the Search button to display a list of documents that match your search criteria.
Displaying Bulletins
1. Click to open the Search dialog box.
4. Type your search criteria. (Bulletin search options are listed below.)
5. Click the Search button to display a list of bulletins that match your search criteria.
Option #2: In the Part Number text box, type the part number to which the bulletin is
attached.
Option #3: In the Search For text box, type one or more words from a bulletin title and
narrow your search by typing a range of bulletin release dates in the Start Date and End
Date text boxes. When you type dates, you must type something in the Search For text
box, even if it is only the * character. Type dates in the format yyyy-mm-dd (2005-04-25).
Option #4: In the Search For text box, type the wildcard character (*) and type a range
of bulletin release dates in the Start Date and End Date text boxes. When you type start
and end dates, you must type something in the Search For text box, even if it is only the
* character. Type dates in the format yyyy-mm-dd (2005-04-25).
1. Place the mouse pointer on the Part Number column header, hold down the left
mouse button, and drag the header to “Drag a column header here to group by that
column”. An arrow indicates where the column header will be located.
2. Release the mouse button. The search results are sorted by part number.
3. Scroll to the part number you are looking for and click the plus sign (+) in front of
“Part Number”. Parts pages that include that part number are listed.
1. With the search results grouped by part number, place the mouse pointer on the
Page Title column header, hold down the left mouse button, and drag the header to
“Drag a column header here to group by that column”. An arrow indicates where the
column header will be located.
2. Release the mouse button to place the header next to the Part Number header.
3. Scroll to the part number you want and click the plus sign (+) in front of “Part
Number”. Then scroll to the page title you want and click the plus sign (+) in front of
“Page Title”. Results that include that page title will be listed.
1. Place the mouse pointer on the boundary between two column headers. The mouse
pointer changes to .
Moving Columns
Rearrange the order in which columns appear by doing the following:
2. Hold down the left mouse button and drag the header to the left.
3. Stop dragging where you want to insert the column. The following example shows
the Page Title column being inserted immediately after the Part Number column. An
arrow indicates where the column will be inserted.
4. Release the mouse button. The column is inserted at the arrow. In this example, the
Page Title column is now located between the Part Number and Part Description
columns.
3. As additional levels of information are displayed, click preceding each level you
want to open.
4. When you reach the final navigation level, that is, entries that are not preceded by ,
click an entry to open the corresponding parts page.
Note: You can also use the keyboard arrow keys to navigate. Use and to move
between levels. Use and to open and close a level.
Note: Click to go up one navigation level. Or click to close all navigation levels.
Note: This feature is also available from the Navigation pane of the Search dialog box.
1. Right-click the model specification or catalog to open a context menu. Select View Notes.
2. The top portion of the View a Note window displays the initial text of each note.
3. Click an entry to view the complete note in the bottom portion of the window.
If you need to supply a particular product that is out of stock, you can use this feature to
“change” an in-stock product to the product you need to supply. You do this by typing the
in-stock product number in the “Change” text box and typing the number you need in the
“To” box. When you click the Search button, parts you need to add to or remove from
the in-stock product to assemble the out-of-stock product are listed.
You may need to compare several products until you find the one you want.
Note: This feature is also available from the Navigation pane of the Search dialog box.
3. From the “Into” text box, select the model specification you want to compare.
4. Click Search. The dialog box lists the parts that are different in the Add and Remove columns.
5. To print the list of parts to add and remove, click the Print button.
3. Click the catalog title (A) to display the primary pictorial index.
5. Click a parts page title (C) or click a callout (D) from the index.
C E
2. Click the first introduction page or parts page title to open the page.
3. Click the Alpha Index button (A) to display the alpha index (B).
Note: You cannot select parts from the diagram while the alpha index is displayed.
Display the parts list (step 5) before attempting to select parts.
Note: You can also double-click the highlighted entry or press the Enter key when
the entry is highlighted to display the parts list.
When you open an existing job, the History list box lists the last 10 pages viewed for that
job. If you close and reopen PartsManager Pro, the History list box lists the last 10
pages you viewed for each job.
To display a previously viewed parts page, click the appropriate entry in the list box.
To switch to a different parts page, click the list box arrow to open the list. Then click a
title or press the and keyboard keys to display a different parts page.
When the last parts page in a section is selected, press the key or the Page Down key to
move to the next section of parts pages. When the first parts page in a section is selected,
press the key or the Page Up key to move to the previous section of parts pages.
2. Select Page Info from the menu to display the Page Info window.
4. When you finish viewing catalog information, click the Catalog Info Close button.
5. When you finish viewing page information, click the Page info Close button.
Fit to Height Resizes the parts diagram to fit the height of the display area.
Fit to Width Resizes the parts diagram to fit the width of the display area.
Full Screen Resizes the parts diagram to fill the entire diagram/parts list display
area. When the diagram is maximized, this command changes to “Split
Screen”. Selecting Split Screen restores the diagram to its default size.
Print Prints the parts diagram, including the parts page title and catalog title.
Add a Note Allows you to add a user note to the parts page.
4. Start dragging the mouse down and to the right. A red box appears.
5. Keep dragging until the red box covers the area you want to magnify.
6. Release the mouse button and Shift key to zoom in on that portion of the diagram.
Note: You can also highlight an entry and press the space bar to open a context menu.
Use the arrow keys to select More Information and press Enter to open the window.
1. With the More Information window displayed, right-click the price you want to hide. A
context menu opens.
3. The selected price, in this example the dealer price, disappears from the display.
Note: The selected price is only hidden temporarily. All prices are displayed each
time you open the More Information window.
4. To redisplay the hidden price while the window is still open, click anywhere in the
part information and select Refresh.
Note: If you click outside the lined area that contains part information, the context
menu will not open.
2. To view information for other part numbers in the supersession history, select the
check box to the right of the part number. Information for that part number will appear
in the top portion of the window.
3. To add a part to your picklist, select the check box to the right of the part number and
click Add to Picklist.
5. To close the window without adding a part to your picklist, click Close.
6. To delete the superseded part from your picklist, highlight the part entry on the
picklist and click Delete.
Note: If you do not delete the superseded part, both parts will appear on your picklist.
Click to open the View a Note window. The text of the note and the date it was
created or last modified are displayed. The applicable figure number or page title is
displayed in the title bar of the window.
To print the notes listed in the window, click the Print button.
Note: When multiple notes are listed, you can sort them by text or date by clicking on a
column header. You can also resize the columns.
When appears on a job tab, OEM When appears in front of a part entry,
notes are linked to a parts page. OEM notes are linked to the part number.
To view OEM notes, click to open the View a Note window. The window lists all notes
linked to the parts page or part number. The applicable figure number or page title is
displayed in the title bar of the window.
The initial text of each note and the date it was created or modified are displayed. Click a
note to display the complete text in the bottom portion of the window.
To print the notes listed in the window, click the Print button.
Note: When multiple notes are listed, you can sort them by text or date by clicking on a
column header. You can also resize the columns.
Note: When multiple bulletins are listed, you can sort them by date
or description by clicking on a column header. You can also resize
the columns.
When you finish viewing the bulletin, click the Back command
to return to the parts page from which you opened the bulletin.
When you finish viewing the bulletin, close the window to return
to the parts page from which you opened the bulletin.
3. The search results window lists all occurrences of the part number.
Note: If you modify the parts list and want to restore the original layout, right-click in the
parts list to open a context menu. Then click Refresh.
Sorting Information
Change the order in which part entries are listed by doing the following:
Click a column header. Entries are listed in order according to the information in that
column. An upward-pointing triangle appears on the right side of the header and
information is arranged in order from first to last. That is, entries that begin with letters
are arranged in A-Z order and entries that begin with numbers are arranged in 1-9 order.
If you click the column header again, a downward-pointing triangle appears on the right
side of the header and information is arranged in order from last to first. That is, entries
that begin with letters are arranged in Z-A order and entries that begin with numbers are
arranged in 9-1 order.
Resizing Columns
Resize column widths by doing the following:
1. Place the mouse pointer on the boundary between two column headers. The mouse
pointer changes to .
Moving Columns
Rearrange the order in which columns appear by doing the following:
2. Hold down the left mouse button and drag the header to the left.
3. Stop dragging where you want to insert the column. The following example shows
the Quantity column being inserted immediately in front of the Description column. A
small green arrow indicates where the column will be inserted.
4. Release the mouse button. The column is inserted at the arrow. In this example, the
Quantity column is now located between the Part Number and Description columns.
Note: The Word Wrap menu option wraps text for the current parts list only. When you
display a different parts page, you must select the option again to wrap text in that parts
list. If you want text to wrap in all parts lists, select Settings from the Tools menu, click
the Settings dialog box Page Settings tab, select the Word Wrap option, and click OK.
With a parts page displayed, select Print from the File menu. The
PartsManager Pro Printing dialog box is displayed. Select one or
more options from the dialog box and click OK.
You can print the parts diagram, parts list, page notes, part notes,
and picklist by selecting any or all of the options at the same time.
Exception: When you select Print This Section, you cannot select
any other option at the same time.
Print button
1 2 3 4
7 8 9 10
Note: Add to Picklist is not available from the menu until you move the pointer to a
callout and it changes to a hand pointer.
Note: You can also add a part by placing the mouse pointer on a callout and double-clicking.
Note: To select multiple parts at a time, hold down the Ctrl key
and click the entries in the parts list. The entries you select are
highlighted. Then right-click the highlighted entries.
2. Select Add to Picklist from the menu to add the part to your picklist.
Note: You can also double-click a part entry to add the part to a picklist.
3. If you need a single part, click OK. If you need more than one part,
type a different number before clicking OK. The part will be added
to your picklist with the quantity you entered.
1. Click .
3. Select an OEM.
7. Repeat steps 4 through 6 for each part you need to add to the list.
The parts appear in the picklist in the order in which they were added.
8. If you type information in the Remarks text box, it will appear each
time you display this picklist.
2. Click each part number you want to delete. The entries are highlighted.
Printing a Picklist
To print directly from a picklst:
4. Click OK.
1. With the picklist displayed, right-click the part entry to highlight it and
display a context menu.
1. With the picklist displayed, right-click the part entry to highlight it and display
a context menu.
3. The search results window lists all occurrences of the part number.
Sorting Information
Change the order in which part entries are listed by doing the following:
Click a column header. Entries are listed in order according to the information in that
column. An upward-pointing triangle appears on the right side of the header and
information is arranged in order from first to last. That is, entries that begin with letters
are arranged in A-Z order and entries that begin with numbers are arranged in 1-9 order.
If you click the column header again, a downward-pointing triangle appears on the right
side of the header and information is arranged in order from last to first. That is, entries
that begin with letters are arranged in Z-A order and entries that begin with numbers are
arranged in 9-1 order.
Resizing Columns
Resize column widths by doing the following:
Note: When the Print Quote dialog box is displayed, you cannot switch to other functions
in the application.
Account Type the customer’s account number in the Account text box.
Customer Information Type the name, contact, and address of the customer who will receive
the quote.
Remarks Type any special information you want to appear on the quote in the
Remarks text box.
Click the Price Escalator button and type a value to apply a discount
or markup to all prices on the quote. See “Adjusting Prices on a Quote”
for details.
Dealer Information You only need to enter your dealership information one time. After you type
this information, it will be applied automatically to each quote or eConnect
order you create. If any information changes, you can modify it at any time.
See “Entering Dealer Information” in chapter 1 for the procedure.
Add Row Click the Add Row button to add a row to the Parts List window.
Delete Row To delete one item from the Parts List window, click the entry to
highlight it. Then click the Delete Row button. To delete multiple items,
hold down the Ctrl key and click each item you want to delete. Then
click the Delete Row button. To delete all items, click the first item,
hold down the Shift key, and scroll down to the last item and click it.
Then click the Delete Row button.
Parts List window Displays the contents of a picklist or information you type. You can type
more than parts information in this window. For example, you could
add a line and type the tax.
Currency Code Select the appropriate code for the currency you use.
Shipping Method Type the name of the shipping vendor or method (Best Way, for
example) that will deliver the parts to your customer.
Import from Picklist Click the Import from Picklist button to import parts information from
the current picklist into the Parts List window. You can modify this
information if necessary.
Print Click the Print button to open a dialog box. Print a paper copy of the
quote and/or save the quote as a printable HTML file.
Click the Calculator button to display the total for the prices, shipping,
Total Cost and labor. Click the button to recalculate the total any time you add
more parts or manually change one or more prices. You do not need to
recalculate after applying a value with the Price Escalator button. You
can also type the total cost manually.
Close Click the Close button to close the Print Quote dialog box.
3. Type the customer’s business name and address and the name of the contact.
4. Type any special information you want to appear on the quote in the Remarks text box.
5. If you have not already entered your dealership information, click the Dealer
Information button to open the Dealer Name dialog box. Then type information to
identify you on the quote. Once you type your dealership information, it will be
applied to each quote you create.
6. Click the Import from Picklist button to import the current picklist into the Parts List
window. Or Press the Add Row button to create a blank row and type parts
information instead.
7. If necessary, click the Add Row button to add rows for typing additional information
such as additional parts, the amount of tax, etc.
8. If necessary modify the information. You can modify any information displayed,
whether you typed it or imported it from a picklist.
9. Click the Price Escalator button and apply a discount or markup to all prices on
the quote.
12. Click the Calculator button to total your charges. You can also manually type the
total if you prefer.
• To print your quote to fax to a customer, select Print Quote from the dialog box.
• To save your quote as a printable HTML file for future reference or to make later
modifications or additions, select Save Quote from the dialog box.
• Click OK.
14. When you finish, click the Print Quote dialog box Close button.
Importing a Picklist
You can type parts and price information in the Parts List window or you can import
information from the picklist for the current job.
To import picklist information, click the Import from Picklist button. The part number,
description, quantity, and price for the parts on the picklist are displayed in the Parts List
window. The OEM is not displayed for each part.
You can modify any information that appears in the Parts List window. Simply type over
any information you need to change. If you change the quantity or price, the new
subtotal is displayed in the Subtotal column.
To add more entries below the last item, click the Add Row button to create a blank row.
For each part that you want to include in the quote, type the part number, description,
quantity, and price on a separate line in the Parts List window.
You can also type other types of information in this area. For example, you might want to
type the amount of tax. You do not need to type information in every column.
When necessary, use the Add Row button to add rows for typing information.
1. Click the Add Row button. A new row appears with zeros displayed in the Price and
Subtotal columns.
2. Click in the Part Number column, type a part number, and press the Tab key.
5. Type a price and press the Tab key. The price in the Subtotal column will be the sum
of the unit cost you typed times the quantity you typed.
6. Use the Add Row button to add as many rows as necessary for additional
information.
To calculate the total cost, click the calculator button that appears next to the Total
Cost text box.
Note: You must also click when you change parts prices or other costs to update the
total cost displayed.
The total of the parts prices, shipping and handling, labor cost, and any other amounts
you typed is displayed in the Total Cost text box. You can type changes to the total.
Apply a discount or markup to all prices by using the Price Escalator button.
3. Type a multiplier, that is, the percentage of the current price that you want to appear
on the quote. The application multiplies all prices on the quote by the value you type.
Example: Apply a 10% discount (charge 90% Example: Apply a 10% markup (charge 110%
of the current price). Type .90. of the current price). Type 1.10.
For additional examples, see “Examples of Discounts and Markups” on the next page.
4. Click OK. The quote shows the discount or markup applied to all prices.
Shipping/Handling and labor charges remain the same. The total adjusts automatically.
5. Click the Print button on the quote. The Print Quote dialog box is displayed.
To save the quote as a printable HTML file and print it immediately, select Save
Quote, click OK, and save the file. Then with the quote still open, click the Print
button to redisplay the Print Quote dialog box, select Print Quote, and click OK.
Double prices
In this example, you are effectively charging 200% of the original price. Type 2.00 or 2 in
the Escalator dialog box. For a $2.00 item, the application multiplies the original price
($2.00) by 2. The adjusted price is $4.00.
If you click the Add Row button to add an item to the quote after applying a discount or
markup, the discount or markup will be cancelled and the original prices re-displayed.
If you make a mistake before selecting a print option, close and reopen the quote to
redisplay the original prices and total.
If you make a mistake after selecting a print option, delete all items from the quote and
re-import the picklist.
Note: To delete all items, click the first item, hold down the Shift key, and scroll down to
the last item and click it. Then click the Delete Row button.
1. Click the Print button on the quote. The Print Quote dialog box is displayed.
4. Navigate to a folder or create a folder in which to save the file, type a file name, and
click the Save button.
5. Double-click the file name to open the quote. It will look similar to the following:
Note: To save the quote as a printable HTML file and print it immediately, select Save
Quote, click OK, and save the file. Then with the quote still open, click the Print button
to redisplay the Print Quote dialog box, select Print Quote, and click OK.
1. Click the Print button on the quote. The Print Quote dialog box is displayed.
4. Click Print in the Windows Print dialog box to print the quote. The printed quote will
look similar to the following:
Note: To save the quote as a printable HTML file and print it immediately, select
Save Quote, click OK, and save the file. Then with the quote still open, click the Print
button to redisplay the Print Quote dialog box, select Print Quote, and click OK.
2. Select Add a Note to display the Add a Note dialog box. The applicable figure
number or page title is displayed in the title bar of the dialog box.
• To link your note to this part number only, select This Part Number.
• To link your note to all occurrences of this part number in the current catalog,
select This Part Number in this Catalog.
• To link your note to the current parts page, select This Page in this Catalog.
5. Click Add.
• If you selected the first or second radio button, precedes the part number(s) in
the parts list.
• If you selected the third radio button, appears on the Job tab when you display
that parts page.
Note: Click the note again in the upper portion of the window to see your changes.
2. Click Delete.
When you select a favorite, PartsManager Pro immediately takes you to the parts page.
The parts page is displayed in the current job.
Clicking a folder opens a list of favorites saved in the folder. Clicking a favorite in the
folder displays the corresponding parts page.
Note: On a network, favorites are only available from the PC on which they were
created. They cannot be accessed from other PCs on the network.
Note: If you uninstall an OEM, any favorites saved for that OEM are grayed out and are
no longer available.
Title The Title text box displays the title of the open
parts page. You can click in the text box and type
a new title.
New Folder The New Folder button creates a new folder with
a default name in the Create In window. You can
change the default name by selecting Organize
Favorites from the Favorites menu.
Note: You can change the title of your favorite by clicking in the Title text
box and typing a new title.
• To create a new folder for your favorite, click New Folder to display a
new folder in the Create In window. The application assigns a default
name to a new folder. You can change the name.
• To add your favorite to an existing folder, click the folder to highlight it.
4. Click OK.
2. Click Rename.
4. Click Close.
2. Click Delete.
3. Click Close.
Print button
1. Select Print from the File menu. 1. Click the Print button.
2. The Printing dialog box opens. 2. The Windows Print dialog box opens.
3. Select one or more options. 3. Click the Print button in the dialog box.
Print button
Print button
Print button
Print a Picklist
Print button
Print button
Print button
Changing Settings
To Do this
Open the Settings dialog box. Alt+T S
Getting Help
To Do this
Open the online Help. Alt+H H
Open the user’s guide as a PDF. Alt+H U
Start the interactive tutorial. Alt+H T
IP Address Type the IP address of the branch server to which you are connecting.
Send orders to this branch Select this check box if you want to submit orders from
PartsManager Pro to this branch.
Note: If you do not select this check box, you will not be able
to access this branch even if you create a configuration.
Branch Type the name of the branch. The name you type appears in
the window in the upper left corner of the dialog box after you
save the configuration.
Dataset Select the manufacturer whose parts will be supplied by the branch.
Delete Select a branch from the window in the upper left corner of the
dialog and click the Delete button to delete a BSI configuration.
Save Click the Save button when you finish entering information.
Close Click the Close button to close the Part Integration dialog box.
4. Click Save.
5. Click Close.
4. Click Save.
5. Click Close.
3. Click Delete.
4. Click Close.
3. Type an IP address, timeout value (in milliseconds), and port in the appropriate text
boxes. Select an OEM or marketing unit from the OEM list box.
Note: You must always enter at least these four values when creating a BSI configuration.
4. If appropriate, type a branch name, customer number, and manufacturer code. If you
want to send orders to this branch, select the “Send orders to this branch” check box.
5. Click Save.
6. The name you typed in the Branch text box will appear in the window in the upper left corner
of the dialog box. When you click the branch name, the values you entered are displayed.
3. Type an IP address, timeout value (in milliseconds), port, and manufacturer code in
the appropriate text boxes. Select an OEM or marketing unit from the OEM list box.
Note: You must always enter at least these five values when creating a multi-
OEM/marketing unit BSI configuration.
4. When appropriate, type a branch name and customer number. If you want to send
orders to this branch, select the “Send orders to this branch” check box.
5. Click Save.
6. The name you typed in the Branch text box will appear in the window in the upper left
corner of the dialog box. When you click the branch name, the values you entered
are displayed.
Note: In this example, branch 08 uses the same manufacturer code (C1) as the 03
branch created in the previous example. This indicates that picklists containing data
from these two companies will be sent to the same business system.
Note: A message indicates that the picklist with data from two OEMs/marketing units
was sent to a single business system. In this case, these two OEMs/marketing units
were configured for the same manufacturer code.
3. Type an IP address, timeout value (in milliseconds), port, and manufacturer code in
the appropriate text boxes. Select an OEM or marketing unit from the OEM list box.
Note: You must always enter at least these five values when creating a multi-
OEM/marketing unit BSI configuration.
4. When appropriate, type a branch name and customer number. If you want to send
orders to this branch, select the “Send orders to this branch” check box.
5. Click Save.
6. The name you typed in the Branch text box will appear in the window in the upper left
corner of the dialog box. When you click the branch name, the values you entered
are displayed.
Note: In this example, branch 10 uses a manufacturer code (D2) different from the
codes created for the 03 and 08 branches in the previous examples. This indicates
that picklists containing data from the 03 and 08 branches will be sent to one business
system, while data from 10 will be sent to a different business system.
Note: A message indicates that the picklist with data from three OEMs/marketing
units was sent to two business systems. In this case, ABC Equipment Company
data was sent to one business system, while data for MNH Equipment Company
and Tech Company (configured for the same manufacturer code) was sent to a
different business system.
Depending on your business needs, you will either set up a connection to a business
system or subscribe to electronic ordering using eConnect. You will not use both.
Important: You must have an Internet connection to use eConnect with PartsManager Pro.
Signing In
Start setting up eConnect from the PartsManager Pro Part Integration dialog box.
1. Select Part Integration from the Tools menu. Then click the eConnect tab.
4. Sign in to eConnect.
• If you have already created a user name and password, type your user name
and password, click the Sign In button, and skip to “Adding a Subscription” later
in this chapter.
Note: Write down the user name and password that you create.
Note: This information is for your eConnect subscription only. It may differ from the
dealership information that you entered in PartsManager Pro.
Note: Everyone at your dealership can use the user name and password you create.
It is not necessary to create a different user name and password for each PC
running PartsManager Pro with eConnect.
Next you need to add a subscription. Proceed to the next section, “Adding a
Subscription”, to learn how.
“Trade partners” are the manufacturers and distributors with whom you transact
business. It is another term for “vendors” or “suppliers”. The Choose Trade partner
page lists all available trade partners alphabetically by name. Each name appears as
a clickable link below a logo.
2. If necessary, scroll down the page until you find the trade partner you want.
As used with eConnect, “services” refers to two primary ways of doing business with
eConnect:
Dealer Xpress: Enables electronic ordering using the Dealer Xpress Web
application.
5. Type the vendor code provided by your DMS in the Vendor Code text box.
Important: This code must match the vendor code in your DMS.
Note: As used with eConnect, “Dealer Number” is the same as “Account Number”.
Note: The column headers on the Current Subscriptions page are Help links. Click a
link to display a brief description of how to enter information in that column. The
column headers shown on the sample page above are examples only.
Note: Clicking the Edit button displays the Edit Service page is displayed. From this
page you can edit an existing subscription.
You are now ready to set up eConnect in PartsManager Pro. See the next section,
“Setting Up eConnect in PartsManager Pro”.
Start by selecting Part Integration from the Tools menu. The Part Integration dialog
box is displayed. Click the eConnect tab.
Depending on your business
needs, you will either set up
a connection to a business
system or subscribe to
eConnect. You will not use
both.
Subscribe Click the Subscribe button to subscribe to services and add trade
partners (vendors).
Dealer Information You only need to enter your dealership information one time.
After you type this information, it will be applied automatically
to each quote or eConnect order you create. If any information
changes, you can modify it at any time. See “Entering Dealer
Information” in chapter 1 for the procedure.
Account Number The first time you select an OEM on the eConnect tab, this
field will be empty. Once you type and save the number, it will
display automatically.
Vendor Code The first time you select an OEM on the eConnect tab, this field will
be empty. Once you type and save the code, it will display
automatically.
Note: This code must match the vendor code in your DMS.
Vendor Name The first time you select an OEM on the eConnect tab, this field will
be empty. Once you type and save the name, it will display
automatically.
Orders Sent to Vendor This check box activates and deactivates eConnect. Select this
check box to enable eConnect. De-select the check box to
disable eConnect.
Save Click the Save button when you finish entering information.
Close Click the Close button after typing the account number,
vendor code, and vendor name for the selected OEM.
Note: The first time you select an OEM on the eConnect tab, these fields will be
empty. After you type the information in each field and click the Save button, the
information will be displayed each time you select the OEM.
You are now ready to view real-time inventory information from your trade partner(s)
and place orders electronically with PartsManager Pro.
1. With a parts page displayed in PartsManager Pro, right-click a part number in the
parts list. A context menu opens.
3. The More Information window is displayed. If necessary, scroll down through the
window until you find the information you need.
When the window shows “Returned From: Electronic Dealer Network“, real-time
information from the trade partner is being displayed.
Important: If you need to prepare a quote for the customer, create the quote
before you send the picklist as an order to your trade partner. When an order
is submitted, the parts are cleared from the picklist and you cannot create a
quote from that list.
3. Type the purchase order number in the text box at the top of the window.
Note: You must type the purchase order number. If the purchase order box is empty
when you try to submit an order, a message will remind you to type the number.
4. When necessary, select a different shipping method from the list box.
5. To print the order before submitting it, click the Print button.
6. Click the Send Order button. The message “PO: 8000-0030-083 sent successfully”
is displayed.
Note: Once you close the Order window, you cannot reopen it for viewing or printing.
4. Click the Browse button and navigate to the folder to which you want to write the file.
Note: After you generate your first DCS file, the format and most recently generated
folder and file name are displayed each you open this dialog box.
6. Select the field delimiter for the file. For example, to create a tab-delimited file, select
[TAB].
7. Type your dealer code, select the order type, and type the order number.
Note: Dealer Code, Order Type, and Order Number boxes are not available for all OEMs.
8. Click OK to generate the DCS file. The message “File Created” will be displayed.
Click OK to close the message.
application
A computer program used for a particular kind of work, such as parts
information retrieval or word processing. This term is often used
interchangeably with “program.”
BSI
An acronym for business system interface. PartsManager Pro allows
you set up a BSI connection to your business system.
button
A graphic image that can be clicked to initiate an action. A button may
include an icon or a text label to indicate what it does. For example,
the Search button includes a magnifying glass icon, indicating that
the button allows you to make a search.
catalog notes
Notes provided by the OEM at the catalog-level of information. When
catalog notes are available, the icon appears on a folder in the
Navigation window or navigation pane of the Search dialog box to
indicate that catalog notes are available. View catalog notes by right-
clicking an entry.
check box
A small box that allows you to turn an option on or off by clicking it.
When a check box is selected, a check mark appears in the box.
click
To press and release the left mouse button quickly.
compare
A feature that allows you to compare two model specifications by
listing the parts that need to be added and/or deleted to change one
model specification into the other.
configure
To create or change a setup. For example, PartsManager Pro allows
you to configure a connection to your business system.
context menu
A pop-up menu that provides access to frequently-used commands
when you right-click an item. For example, when you right-click a
parts diagram, a context menu lists commands that allow you to
zoom, resize, refresh, print, add notes, and add parts to a picklist.
Also called a floating menu.
cursor
The position indicator on the screen showing where you can enter text.
dataset
A dataset is a collection of related information consisting of the
database, parts diagrams (TIFF files), hotspot (.hsp) files, and service
documents (PDF files) that make up OEM data content. A dataset can
include product lines, catalogs, sections, parts pages (parts diagrams
and associated parts text), service documents, and bulletins. You can
publish multiple datasets, one per CD.
default
A predefined setting used by an application when no other option is specified.
desktop
The workspace on a computer screen, usually referring to the “main
screen” in Windows, which provides access to programs and folders
via clickable icons.
double-click
To quickly click the left mouse button two times.
drag
To move an item on the screen by selecting the item and then
pressing and holding down the left mouse button while moving the
mouse. For example, you can move a window to another location on
the screen by dragging its title bar. You can also define an area of a
parts diagram to zoom in on by holding down the Shift key while
holding down the left mouse button and moving the mouse.
eConnect
The name of ProQuest’s Web-based program for subscribing to
services and setting up trade partners (vendors) to enable electronic
ordering from PartsManager Pro.
favorite
A frequently-accessed parts page that you bookmark for future reference.
highlight
When you select a menu command or an entry in a list, it is
highlighted to indicate that it has been selected. A highlight usually
appears as a dark blue band across the entry, and the selected text
changes from black to white within the band.
icon
A graphical representation of an element in an application or
operating system. For example, clicking the New Job icon allows
you to create a new job.
job
Another name for a transaction, a collection of related tasks you
perform to process a parts order.
Job Manager
A dialog box that allows you to open, rename, and delete jobs.
list box
A box that displays the current selection and allows you to click a
small arrow on the right side of the box to open the complete list of
selections. The list box shown above allows you to select a language
for the application.
More Information
A window that displays additional information for a part when you
right-click a part entry. If you subscribe to services and set up trade
partners (vendors) using ProQuest’s eConnect Web site, this window
can also display such real-time inventory information as on-hand
quantities and current prices from a vendor.
mouse pointer
The small symbol on the screen that moves with the mouse. Within
text, the mouse pointer appears as a cursor, but it changes shape
depending on its location on the screen. For example: An arrow , a
hand , or a cross .
navigate, navigation
To navigate is to follow a path to a particular destination.
PartsManager Pro provides a structure for your OEM data that allows
you to navigate through the data to a specific parts page. This
structure consists of an organized hierarchy which may include
datasets, product lines, models, catalogs, sections, parts pages, and
service documents. The available navigation levels depend on your
OEM data. PartsManager Pro provides a Navigation window and a
Search dialog box navigation pane.
OEM
An acronym for original equipment manufacturer.
OEM notes
Notes provided by the original equipment manufacturer. You cannot
delete OEM notes. OEM notes are identified by the icon in front of
a parts list entry or on a job tab.
parts diagram
The illustration portion of a parts page.
parts list
The parts text associated with a parts diagram on a parts page. Parts
are generally listed by reference number, part number, description,
quantity, and remarks. You can also view bulletins, user notes, OEM
notes, and supersession information by clicking an icon.
PartsManager Pro
A parts and service data retrieval application developed by ProQuest.
parts page
An electronic catalog “page” consisting of a parts diagram and parts list.
Picklist
A dialog box you use to accumulate parts for a job. You can select
parts for a picklist from parts diagrams and parts lists, and you can
type part numbers and quantities directly in the dialog box. You can
send the contents of a picklist to a business system or order the parts
from a vendor, depending on how you set up PartsManager Pro.
pictorial index
An image-based index to parts information in the Navigation window.
You click images to display levels of information. Clicking a catalog
opens an additional pane which displays the primary pictorial index to
that catalog. Clicking an image opens sectional index. Clicking a
section image callout displays a parts page.
pull-down menu
A list of available commands in an application window. Menu names
appear in the menu bar near the top of the window. You open a menu
by clicking the menu name.
radio buttons
A group of buttons in a dialog box of which only one can be selected
at a time. You select a radio button by clicking it.
remarks
Additional comments or notes that appear in a parts list.
right-click
To click an item by using the right mouse button. You can display a
context menu by right-clicking an item. For example, right-clicking a
parts list entry opens a menu that allows you to add the part to a
picklist, display additional information for the part, make a “where
used” search, add a user note, or refresh the list.
scroll
To move through text or graphics (up, down, left, or right) to see
information that does not fit on the screen. Scroll bars with arrows at
the sides and bottom of windows help you scroll through information.
services
“Services” refers to two primary ways of doing business with eConnect
and PartsManager Pro: Dealer Xpress, which allows electronic ordering
of parts, and Integrated DMS, which enables electronic ordering for
PartsManager Pro. When you subscribe to Integrated DMS and set up
your trade partner(s), you are ready to conduct business using
eConnect and PartsManager Pro.
sort, sorting
To rearrange information according to some criteria. For example, you
can sort the results of a parts search by description, parts page, etc.
to make it easier to find the specific information you need.
text box
A field in a dialog box in which you type information. The text box may
be blank or may contain text when the dialog box opens.
trade partners
As used with eConnect, “Trade partners” are the manufacturers and
distributors with whom you transact business. It is another term for
“vendors” or “suppliers”.
user notes
Notes created by users to supplement information provided by the
OEM. You can modify and delete user notes. User notes are identified
by the icon in front of a parts list entry or on a job tab.
where used
A type of search that lists all occurrences of a part number in all
catalogs.
wildcard
A wildcard is a special character that represents any other character
or group of characters in a search. PartsManager Pro uses the
asterisk (*) for the wildcard character. The asterisk (*) can represent
zero, one, or multiple characters in a part number or description. You
can type wildcards in your search criteria for part number searches
and part description searches.
window
A rectangular area on the screen in which you view information. You
can open, close, resize, and move windows and open several
windows at a time.