RFG 042124
RFG 042124
10/10/2014
GENERAL:
The latest firmware version can be downloaded at either the Technology Solutions Resource Center web site at
http://www.tsrc.ricoh-usa.com or FSD/DSD. Please obtain the latest firmware from the appropriate location as
needed and be sure to check the README file for important notes and explanations.
TABLE OF CONTENTS:
NOTE: NOTE: The Scanner, NCS, PS3/PDF, Language and LCDC firmwares are also described in the
D017/D018/D019/D020 Firmware History document. The NCS has been replaced by Network
Support on the D084/D085. Refer to the D017/D018/D019/D020 Firmware History for information on
the earlier versions of these firmwares.
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Firmware History for D084/D085
NOTE: To resolve this symptom, Printer firmware (version 1.01 or later), Web Uapl
firmware (version 1.03 or later) and Websys firmware (version 1.01 or later) need
to be applied to the device.
If some of the Access logs are overwritten while being downloaded, the wrong log ID is
filled in for XXX in the Access log: "A part of the logs before Log ID XXX does not exist
anymore".
NOTE: The logs being overwritten are not the problem here. Logs can be overwritten
when jobs are submitted while the logs are being downloaded. The problem is just
that the wrong log ID is used in the warning message that is added to the logs.
NOTE: To resolve this symptom, Printer firmware (version 1.01 or later), Web Uapl
firmware (version 1.03 or later) and Websys firmware (version 1.01 or later) need
to be applied to the device.
Corrects the following: 1.02
Resetting IPDS fonts (Web Image Monitor > Configuration > Printer > Reset IPDS Fonts)
twice in a row or printing the IPDS Font List (Menu button > List/Test Print > IPDS Font
List) twice in a row might result in the device stalling.
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
An IPDS Form can be created with an unsupported "Media Orientation" (ie. A3 LEF).
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
If IPDS fonts are reset (Menu button > Maintenance > HD Management > Reset IPDS
Fonts), users might not be able to logout from the operation panel.
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
…continued
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Firmware History for D084/D085
FIRMWARE
PRINTER FIRMWARE
VERSION
1.02
The "Reset IPDS Fonts" setting has been replaced by multiple instances of "Del. All continued
Stored Print Jobs" in the Maintenance section of the Menu List (List/Test Print > Menu
List).
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
The value of Print Settings > IPDS Menu > Characters Per Inch as shown in the Menu
List (List/Test Print > Menu List), will be either garbled or will contain a number, but the
number will not be the correct value of the setting.
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
An IPDS Form can be created with unsupported dimensions using Web Image Monitor
(Configuration > IPDS Form List > Media Size = Custom Size > Cross Feed
Dimension/Feed Dimension). Once created it can be selected using the IPDS Form
Allocation setting.
NOTE:
Supported dimensions for this model are:
Cross Feed Dimension: 140.0 - 297.0 mm
Feed Dimension: 182.0 - 432.0 mm
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
The operation panel's "IPDS Menu" contains an "Offset" setting even if the shift tray
hasn't been installed. This could also be seen in the Configuration page, Web Image
Monitor, and Menu List (List/Test Print > Menu List).
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
The Bypass Tray can be set to unsupported paper sizes using IPDS Form Allocation. The
unsupported paper sizes are: 8 1/4 x 13, 8 x 10 1/2, 8 x 10, 11x15, 11x14, 10x15, 10x14.
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
(ENG) Fixed: IPDS print jobs will be counted by the External Charge Unit (coin collector
or charge card reader) if all of the following conditions are met:
1. Counter Interface Unit Type A is installed
2. User Tools >System Settings >Administrator Tools >Key Counter Management =
Printer
3. User Tools >System Settings >Administrator Tools > "External Charge Unit
Management" or "Enhanced External Charge Unit Management" = Printer
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
…continued
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Firmware History for D084/D085
FIRMWARE
PRINTER FIRMWARE
VERSION
1.02
(ENG) Fixed: When printing IPDS jobs an alert will be shown and nothing will be printed if continued
all of the following conditions are met:
1. Counter Interface Unit Type A is not installed
2. User Tools >System Settings >Administrator Tools >Key Counter Management =
Printer
3. User Tools >System Settings >Administrator Tools > "External Charge Unit
Management" or "Enhanced External Charge Unit Management" = Printer
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
The Media Type Component ID will display an invalid number after the power is cycled if
the Media Type Component ID of an IPDS Form List is set to 32768 or larger.
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
Corrects the following: 1.02.1
If "User Tools/Counter > System Settings > Administrator Tools > Capture Priority" is
enabled and one of the below listed Job Types is used, any of the following might
happen:
- Jobs that should be deleted will be retained on the MFP hard disk.
- Jobs stored on the hard disk might be inadvertently deleted.
- Printing of jobs stored on the hard disk might result in an SC997.
Job Types:
- Sample Print
- Hold Print
- Locked Print
- Stored Print
- Store and Print
If the Auto Continue setting is "Immediate" and the source tray runs out of paper, the
device will stall. This only occurred if the paper ran out after several small jobs (30 or 40)
were submitted back to back.
Multiple jobs that are released (printed from the hard disk) by the same user might result
in some of the jobs being recorded in the device's Job History as being printed by "---".
This only affects the use of the following Job Types and only occurs if User
Authentication is enabled:
- Sample Print
- Hold Print
- Locked Print
- Stored Print
Jobs not containing any PJL commands are held by the device and not printed until
another job is submitted or a button is pressed on the device. This occurred if the device
entered in energy saver mode immediately after printing a diagnostics page (List/Test
Print, etc.).
…continued
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Firmware History for D084/D085
FIRMWARE
PRINTER FIRMWARE
VERSION
Corrects the following: 1.02.2
PS jobs with a large number of images might be unexpectedly reset.
Other Changes:
A new BitSwitch#6-7 has been added. When set to '1', if multiple collated copies are
printed, the device no longer responds to PJL USTATUS with the number of pages in the
current copy. Instead the device will return the total number of pages for all copies.
Corrects the following: 1.02.3
Stapled IPDS jobs that are stopped mid-job (out of paper for example) may result in the
device stalling.
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Firmware History for D084/D085
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
An IPDS Form can be created with an unsupported "Media Orientation" (ie. A3 LEF).
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
If IPDS fonts are reset (Menu button > Maintenance > HD Management > Reset IPDS
Fonts), users might not be able to logout from the operation panel.
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
The "Reset IPDS Fonts" setting has been replaced by multiple instances of "Del. All
Stored Print Jobs" in the Maintenance section of the Menu List (List/Test Print > Menu
List).
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
…continued
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Firmware History for D084/D085
FIRMWARE
CONTROLLER SYSTEM/COPY FIRMWARE
VERSION
1.01
An IPDS Form can be created with unsupported dimensions using Web Image Monitor continued
(Configuration > IPDS Form List > Media Size = Custom Size > Cross Feed
Dimension/Feed Dimension). Once created it can be selected using the IPDS Form
Allocation setting.
NOTE:
Supported dimensions for this model are:
Cross Feed Dimension: 182.0 - 297.0 mm
Feed Dimension: 210.0 - 432.0 mm
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
The operation panel's "IPDS Menu" contains an "Offset" setting even if the shift tray
hasn't been installed. This could also be seen in the Configuration page, Web Image
Monitor, and Menu List (List/Test Print > Menu List).
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
(ENG) Fixed: IPDS print jobs will be counted by the External Charge Unit (coin collector
or charge card reader) if all of the following conditions are met:
1. Counter Interface Unit Type A is installed
2. User Tools > System Settings > Administrator Tools > Key Counter Management
= Printer
3. User Tools > System Settings > Administrator Tools > "External Charge Unit
Management" or "Enhanced External Charge Unit Management" = Printer
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
(ENG) Fixed: When printing IPDS jobs an alert will be shown and nothing will be printed if
all of the following conditions are met:
1. Counter Interface Unit Type A is not installed
2. User Tools > System Settings > Administrator Tools > Key Counter
Management = Printer
3. User Tools > System Settings > Administrator Tools > "External Charge Unit
Management" or "Enhanced External Charge Unit Management" = Printer
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
The Media Type Component ID will display an invalid number after the power is cycled if
the Media Type Component ID of an IPDS Form List is set to 32768 or larger.
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
The value of Print Settings > IPDS Menu > Characters Per Inch as shown in the Menu
List (List/Test Print > Menu List), will be either garbled or will contain a number, but the
number will not be the correct value of the setting.
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
…continued
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Firmware History for D084/D085
FIRMWARE
CONTROLLER SYSTEM/COPY FIRMWARE
VERSION
1.01
The Bypass Tray can be set to unsupported paper sizes using IPDS Form Allocation. The continued
unsupported paper sizes are: 8 1/4 x 13, 8 x 10 1/2, 8 x 10, 11x15, 11x14, 10x15, 10x14
NOTE: To fix this problem, Printer firmware (version 1.02 or later), Controller firmware
(version 1.01 or later) need to be applied to the device.
Corrects the following: 1.02
Minor bug corrections.
Corrects the following: 1.02
After an administrator (User, Network, or File) logs in and then out, unauthenticated users
are unable to configure any of the settings in "Extended Feature Settings" even if the
Machine Admin is disabled.
If the Machine Admin logins in before Java VM has finished starting up, it will not be
possible to install SDK applications until the device has been rebooted.
Measures for cross-site scripting vulnerability.
Corrects the following: 1.02
Extended Authentication Management can be disabled by users other than the Machine
Administrator.
After the date/time setting is changed, the machine mistakenly detects an access attack,
resulting in delayed response during authentication.
The IPU test pattern cannot be printed out using SP4-417.
The MFP operation panel might go black and not return until the power is cycled. This
only occurred if the MFP had a Device Accounting Unit such as a coin collector or charge
card reader.
Minor bug corrections.
When the user directly enters an IP address via Scan to NCP, a browsing or file-sending
error occurs if a segment for sending files to a NetWare server does not exist.
(GFPR#RC09100012,GFPR#RC08100009,GFPR#RE10030005,GFPR#RE09080009,G
FPR#RC08080014,GFPR#RC09050001,GFPR#RE08110004,GFPR#RE09050001,GFP
R#RE09040002,GFPR#RC09020010,GFPR#RE09050007,GFPR#RE09060022)
Processing speed decreases when the user sends files via NetWare Core Protocol from
the scanner screen for Scan to NetWare.
(GFPR#RC09100012,GFPR#RC08100009,GFPR#RE10030005,GFPR#RE09080009,G
FPR#RC08080014,GFPR#RC09050001,GFPR#RE08110004,GFPR#RE09050001,GFP
R#RE09040002,GFPR#RC09020010,GFPR#RE09050007,GFPR#RE09060022)
Cannot perform Scan to E-mail when there is a period at the end of a DNS domain name.
(GFPR#RE09070014)
Cannot scan to shared folders in Mac OS X 10.7 or Mac OS X 10.8.
This firmware is dependent on the following firmware modules. Please be sure to update
all of them Network Support firmware v7.38 or later
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Firmware History for D084/D085
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Firmware History for D084/D085
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Firmware History for D084/D085
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Firmware History for D084/D085
NOTE: To resolve this symptom, Printer firmware (version 1.01 or later), Web Uapl
firmware (version 1.03 or later) and Websys firmware (version 1.01 or later) need
to be applied to the device.
If some of the Access logs are overwritten while being downloaded, the wrong log ID is
filled in for XXX in the Access log: "A part of the logs before Log ID XXX does not exist
anymore".
NOTE: The logs being overwritten are not the problem here. Logs can be overwritten
when jobs are submitted while the logs are being downloaded. The problem is just
that the wrong log ID is used in the warning message that is added to the logs.
NOTE: To resolve this symptom, Printer firmware (version 1.01 or later), Web Uapl
firmware (version 1.03 or later) and Websys firmware (version 1.01 or later) need
to be applied to the device.
Page 13 of 28
Firmware History for D084/D085
NOTE: To resolve this symptom, Printer firmware (version 1.01 or later), Web Uapl
firmware (version 1.03 or later) and Websys firmware (version 1.01 or later) need
to be applied to the device.
If some of the Access logs are overwritten while being downloaded, the wrong log ID is
filled in for XXX in the Access log: "A part of the logs before Log ID XXX does not exist
anymore".
NOTE: The logs being overwritten are not the problem here. Logs can be overwritten
when jobs are submitted while the logs are being downloaded. The problem is just
that the wrong log ID is used in the warning message that is added to the logs.
NOTE: To resolve this symptom, Printer firmware (version 1.01 or later), Web Uapl
firmware (version 1.03 or later) and Websys firmware (version 1.01 or later) need
to be applied to the device.
SSL-related changes: 1.05
NOTE: The new fields will only appear if Network Support firmware version 7.34 or later
has also been applied to the device.
When the device creates a certificate request, it is now able to specify which algorithm
(SHA1 or MD5) it wants used to sign the certificate. This has been implemented by
adding a field "Algorithm Signature" to the certificate request form.
Web Image Monitor now shows the certificate's key length in:
- Configuration > Security > Device Certificate > Details
Specific versions of SSL or TLS (SSLv2, SSLv3, or TLSv1) can now be enabled/disabled
using Web Image Monitor. The setting can be configured from either of the following
locations:
- Configuration > Security > Network Security
- Configuration > Security > SSL/TLS
The encryption strength used for SSL can now be configured. This can be done using
either of the following settings in Web Image Monitor:
- Configuration > Security > Network Security
- Configuration > Security > SSL/TLS
...continued
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Firmware History for D084/D085
FIRMWARE
WEB SUPPORT FIRMWARE
VERSION
Other changes: 1.05
continued
Users can now change their passwords for Basic Authentication using Web Image
Monitor if the following conditions are met:
- Basic Authentication is enabled.
- Either of the following device settings is enabled
- User Tools/Counter > System Settings > Administrator Tools > Extended Security >
Restrict Use of Destinations
- User Tools/Counter > System Settings > Administrator Tools > Extended Security >
Restrict Adding of User Destinations
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Firmware History for D084/D085
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Firmware History for D084/D085
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Firmware History for D084/D085
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Firmware History for D084/D085
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Firmware History for D084/D085
FIRMWARE
NETWORK SUPPORT FIRMWARE
VERSION
7.34
The Scan to SMB "Connection Test" fails if performed on directory located directly below continued
a DFS root. Only the "Connection Test" failed, scanning was successful and even the
"Connection Test" worked if performed on any sub-directory.
The device might return an SC 819 error when browsing the network using SMB. This
only occurred if SMB was browsed frequently and the device was not rebooted.
If the MFP's IP address is changed to an IP address of another subnet, users will not be
able to browse the network (using Scan to SMB) until the MFP is rebooted.
SSL-related changes:
NOTE: The new field will only appear if Web Support firmware version 1.05 or later has
also been applied to the device.
When the device creates a certificate request, it is now able to specify which algorithm
(SHA1 or MD5) it wants used to sign the certificate. This has been implemented by
adding a field "Algorithm Signature" to the certificate request form.
Web Image Monitor now shows the certificate's key length in:
- Configuration > Security > Device Certificate > Details
Specific versions of SSL or TLS (SSLv2, SSLv3, or TLSv1) can now be enabled/disabled
using Web Image Monitor. The setting can be configured from either of the following
locations:
- Configuration > Security > Network Security
- Configuration > Security > SSL/TLS
The encryption strength used for SSL can now be configured. This can be done using
either of the following settings in Web Image Monitor:
- Configuration > Security > Network Security
- Configuration > Security > SSL/TLS
Other changes:
For security reasons, the device will no longer accept SSL incoming, or establish
outgoing, connections that use NULL or ADH ciphers.
Unable to Scan to SMB to a destination that is not specified using an FQDN.
Unable to Scan to SMB to destinations that are using both LM Authentication and Samba
v2.x.
Windows Authentication fails if the username or password includes lower-case European
characters.
The device's SMB timeout was too short (1sec). This caused problems when being used
across subnets. For this reason, it has been increased to 10 sec.
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Firmware History for D084/D085
FIRMWARE
NETWORK SUPPORT FIRMWARE
VERSION
Corrects the following: 7.38
An httpd timeout has been implemented to prevent WebImageMonitor lockups that
sometimes occurred when applications accessed the MFP by http.
(GFPE#RC10060010)
Scan to SMB fails if the file submitted to the DFS folder in the destination and the
file of the same name exist in the DFS folder.
If Windows Authentication is enabled, printing a large number of copies of a job
might take longer than might typically be expected.
Chunk Transfer Encoding over an IPP port might results in print jobs being reset.
If SSDP = Active (Web ImageMonitor > Configuration > Network Security), a high
load on the CPU might result in WebImageMonitor locking up.
MFP with an external controller will lose network connectivity. This only occurred if
the network settings were changed repeatedly and the MFP's "NetWare" setting
was already "Active" (before the network settings were changed).
The MFP icon might not be shown in the Windows "Network" dialogue if SSDP is
enabled. This affected Windows Vista, 2008/R2, and 7.
Under very specific combinations of IP address, Subnet Mask, and Gateway
address, some of the MFP's network configuration settings might revert to
defaults.
Ut nse of an IP address to send a Scan to SMB might result in the scanned
document being sent.
Scan to SMB fails if the both of the following conditions are met.
Either the device has NBT disabled or it is enabled but the device is unable to
resolve the destination's NetBIOS name.
One or more octets in the destination's IPv4 address contain leading zeros.
If the device's IPP Authentication setting is enabled, the driver cannot be installed
on Windows 2008 R2 SP1 or 7 SP1 using an IPP port.
SC991 might occur and network functions could not be used. This occurs if DHCP
and DDNS are both enabled in the device and if the DHCP server distributes to the
device an FQDN that is more than 127 byte in length.
Device applications or services that use any of port 80, 443, 7443 or 7444 could not
be used. This occurs if the illegal packet is sent after SSL negotiation handshake
to any of the device's TCP ports 443, 7443 or 7444. Affected applications include
Web Image Monitor, IPP Printing and @Remote.
If "CNAME" is specified as the destination folder, ScanTo Folder will abort.
When NBT is "OFF", Browse list is not shown if touch the Browse Network button
on destination folder of Scan to folder.
Cannot scan to shared folders in Windows 8 and Windows Server 2012.
Cannot scan to shared folders in Mac OS X 10.7 or Mac OS X 10.8.
This firmware is dependent on the following firmware modules. Please be sure to
update all of them:
System/Copy firmware v1.03(D0855751D) or later.
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Firmware History for D084/D085
FIRMWARE
SCANNER FIRMWARE
VERSION
Corrects the following: 01.13
The MFP operation panel might go black and not return until the power is cycled. This
only occurred if User Authentication was enabled or the MFP had a Device Accounting
Unit such as a coin collector or charge card reader.
A scan configured to output a Multi-page TIFF might have actually output a PDF. This
only occurred if both of the following conditions were met:
a. Scanner operation panel > Send Settings > Compression (Gray Scale/Full Color)
> OFF
b. Scanner operation panel > Scan Settings > Scan Type > Auto Color Select
The scanner will stall "Updating the destination List. Please wait..." will be displayed on
the operation panel. This occurs if the device's address book is updated via ScanRouter
while the device is in Sleep Mode.
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Firmware History for D084/D085
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