The person assessing you will want to find out how your
disability, illness or health condition affects you in everyday life.
You must attend this assessment if you are asked to. If you do
not, we might decide that you are capable of work.
After your assessment, we will let you know if you are entitled to
any extra Universal Credit.
You still need to report your fit notes (also known as sick notes)
in your Universal Credit account.
Do not bring your fit note into the jobcentre unless we ask you
to. Keep it because we may need to see it in future.
If you do not keep reporting your fit notes, we will not be able to
assess your capability for work. You will need to search and
prepare for work, or do the things in your commitment that
you have agreed with your work coach.
If you are fit for work, or have already returned to work, tell us
using your journal.
Tell us about any changes
You must tell us straight away using your journal if there is a
change in your circumstances. For example, you need to tell us if
you have a new health condition or your existing health condition
gets better or worse.
If you give wrong or incomplete information or you do not report
changes straightaway you may be paid more or less money than
you should. You will have to pay back overpaid money when told
to do so. You could also be prosecuted or need to pay a financial
penalty. If we pay you less money than we should we may pay
you this money back including any arrears due.
More information
Visit the Health Assessment Advisory Service website at
www.chdauk.co.uk to find out about work capability
assessments.
Visit www.chdauk.co.uk/videos for a video example of an
assessment.
Yours sincerely,
Universal Credit
UCD35
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If you disagree with a decision
You can ask us to explain why
You, or someone who has the authority to act for you, can phone
us or use your journal to request a written explanation. You will
need to do this within one month of the date of this letter.
You can also ask us to reconsider a decision
Tell us if you have more information, or if you think we have
overlooked something which might change the decision. Do this
within one month of the date on this letter.
We will look at what you tell us and send you a letter to tell you
what we have decided, and why. We call this letter a Mandatory
Reconsideration Notice.
When you have done this you can appeal
If you disagree with the Mandatory Reconsideration Notice, you
can appeal to a tribunal.
You must wait for the Mandatory Reconsideration Notice before
you start an appeal.
Treating people fairly
We are committed to the Equality Act 2010 and treating people
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www.gov.uk
Call charges
Calls to 0800 numbers are free from personal mobiles and
landlines.
Why DWP needs personal information and how we treat it
We treat personal information carefully. We may use it for any of
our purposes. To learn more about information rights and how we
use information, please see our DWP Personal Information
Charter at www.gov.uk/dwp/personal-information-charter
UCD35
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