Midterm 2022-2023

1st & 2nd Semester

1. One of the following statements is incorrect regarding time wasting:

A) Time spent doing something too much.
B) Time wasting is born in us and evolves over time.
C) Do something that is not commensurate with the amount of effort.
D) Too little time to do something.

2. From the components of organizational chart except:

A) Line position
B) The chain of command
C) Span of control
D) Accountability

3. The advantages of matrix structure are the following except:

A) Improve diagonal communication
B) Improve coordination
C) Increase response to change
D) Fewer organizational levels

4. From types of planning is

A) Cyclic plan
B) Strategic plan
C) Capital plan
D) All the above

5. The primary differences between levels of managers are the degree

of:
A) Authority
B) Responsibility
C) Organizational activity
D) All the above

6. The Ability to understand complexities of the overall organization &

where one own work fits in the organization mean:
A) Human skills
B) Conceptual skills
C) Technical skills
D) Interpersonal skills

7. Which of the following statements refer to the vision of the hospital?

A) Plans direct in their decision making
B) The power of imagination to see something that is not actually visible
C) Plan that has been reduces to a sequence of steps of required action
D) Delineates the set of values and beliefs that guide all actions of the
organization
8. The patterns of reporting relationship throughout the organization.
Which of the following principles refer to this?
A) Span of control
B) Hierarchy
C) Esprit d' corps
D) Unity of direction

9. In Reinforcing change stage:

A) Assessment and strategy development
B) Data gathering, corrective action and recognition.
C) Detailed planning
D) Change management implementation.

10. External time wasters include:

A) Poor filing system and cumbersome paperwork.
B) Inability to delegate.
C) Inability to decide and management by crisis.
D) Inability to say No.

11. Which of this information is correct about change process?

A) Change may raise feelings of danger.
B) Change can generate instability.
C) Change can lead to opportunities.
D) All the above
12. Organizational change should be:
A) Implemented for good reason.
B) People should inform by the reason of change.
C) Affected person should be sharing in planning, implementing of
change.
D) B and C.

‫ ترم تاني بقا كان ف اختيار بدل األخير دا‬،‫السؤال دا كان جاي كدا ترم أول‬
(All of the above)

13. Proper handling with time needs everything that is below except
one:
A) Think about your life.
B) Avoid what takes away your time.
C) Prioritize.
D) Build your relationships.

14. One of the following statements is incorrect regarding time wasting:

A) Time spent doing something too much.
B) Time wasting is born in us and evolves over time.
C) Do something that is not commensurate with the amount of effort.
D) Too little time to do something.

15. A project team or task force of a group of diverse specialists who

are temporarily joined to perform a non-routine task of a complex
nature and critical importance to the agency.
A) line and staff structure
B) Adhoc structure
C) Bureaucratic Structure
D) None of above

16. Which of the following describe the unity of command?

A) Authority flows from one level of management to the next
B) The number of subordinates that can be adequately supervised by
one supervisor
C) Each employee should have only one boss
D) The specialists are to improve management function

17. Advantages of organizational chart include:

A) Evaluate strengths & weaknesses of the current structure.
B) Promote decision making
C) Orient new personnel
D) All the above

18. Factor evaluation is classifying the patient classification according

to:
A) Characteristics as disease, age, and ability
B) Amount of time needed to perform task
C) Amount and complexity of nursing care requirements
D) Patient demographics and care needed

19. From Management principle breaking down a task into components

that means:
A) Unity of command
B) Unity of direction
C) Initiative of work
D) Division of work

20. The responsible nurse for taking vital signs and recording intake
and output called:
A) Technical nurse
B) Registered professional nurse
C) Nurse aides
D) Nurse unit clerk

21. Primary method is given comprehensive continuous total patient

care by:
A) Technical nurse
B) Registered professional nurse
C) Nurse aides
D) Nurse unit clerk

22. The Ability to understand complexities of the overall organization &

where one own work fits in the organization mean:
A) Human skills
B) Conceptual skills
C) Technical skills
D) Interpersonal skills
23. A document that describes the institution's values and philosophy
is:
A) The organizational chain of command
B) The organizational chart
C) The mission statements
D) The strategic plan

24. The organizational chart can show the following except:

A) Unity of command
B) Chain of command
C) Line of authority
D) Responsibility

25. Which one of the following is not purpose of staffing:

A) Suitable division of work
B) Increase productivity
C) Employee satisfaction
D) Efficient use of human resources

26. Attracting potential employees to fill vacancies known as:

A) Staffing
B) Recruitment
C) Selection
D) Training
27. Which one of the following is an internal source of recruitment:
A) Transfer
B) Employee recommendations
C) Campus recruitment
D) Personal contacts

28. Staffing function is concerned with………:

A) Organizing
B) Planning
C) Right man on the right job
D) Advancement of technology

29. Recruitment is a ………:

A) Day-to-day process
B) Negative process
C) Positive process
D) None of all the above

30. Recruitment policy usually highlights the need for establishing:

A) job specification
B) job analysis
C) job description
D) none of the above
31. While recruiting applicants introduced by friends and relatives are
called:
A) Transfers
B) Former Employees
C) Internal Advertisements (Job Posting)
D) Employee Referrals

32. Which of the selection steps is the most critical step:

A) Selection decision
B) Physical examination
C) Reference and background checks
D) Employees interviews

33. The test that measures whether the individual can or latent ability to
learn a given job is:
A) Intelligence test
B) Aptitude test
C) Personality test
D) Psychomotor test

34. The identification of criteria necessary for the successful

performance of a job is derived from:
A) an employee skills inventory.
B) a job specification document.
C) The human resource plans.
D) a job description document.
35. The completed application form is...............:
A) A strong predictor of success in lower-level positions.
B) Becoming cluttered with non-job-related questions.
C) a valuable tool in screening out unqualified applicants.
D) No longer a useful selection tool in an age of on-line applications.

36. What information should NOT be requested on an application form:

A) Criminal records and/or traffic convictions
B) Previous employment
C) Qualifications
D) Contact details of referee

37. Meetings in which several job applicants interact in the presence of

one or more company representatives is known as:
A) Group interviews.
B) Panel interviews.
C) Group screenings.
D) Group assessment

38. The process of narrowing large number of candidates to smaller

field is called:
A) Recruitment
B) Selection
C) Enrollment
D) Manpower planning

39. Which of the following is the purpose of using a structured

interview:
A) Ensures that the interviewee feels that their application is taken
seriously.
B) Ensures that all relevant information on the candidate is
systematically covered.
C) Allows the interviewer to focus on specific issues that are crucial to
the applicant's ability to perform the job.
D) Ensures that all members of the interview panel have some input into
the selection decision.

40. The poor quality of selection will mean extra cost on:
A) Training
B) Recruitment
C) Work quality
D) None of the above
 Quiz 2022
1st Semester
1. ______ defined as the process concerned with determining goals,
objectives, policies and plans for which the organization and its
management operates.
A) Management
B) Manger
C) Administrator
D) Administration

2. Managers have several common attributes as

A) positions of authority
B) determination of the organizational goal
C) formulate the system
D) all the above

3. Which of the following provide the basic concepts to the Division of

work
A) Right to take final decisions
B) Breaking down a task into its components
C) Responsible for utilizing resources
D) Constant supervision

4. From the Importance of the management process

A) Carrying out the nursing care
B) Control the personnel
C) Direct personnel life
D) all the above

5. The step of planning process determine what would we need to know

about the assignment before we accept that is:
A) Identify resources
B) Consider alternative
C) Work the plan
D) Define the task

6. The descriptive plans state in

A) time span planning
B) paragraph clarifies what achieved
C) charts show what achieved
D) tactical plan

7. Strategic planning: top management planning as a long-range plan

(5-10 years)
A) True
B) False

8. From the symptoms of good time management are being over busy
A) True
B) False
9. Cluttered disk are from the external time wasters
A) True
B) False

Quiz 2022
2nd Semester

1. The time shared with or give to other in a system include instruction

to people called time management.
A) True
B) False

2. Any time waster that is totally outside of our control as poor filing
system.
A) True
B) False

3. From types of planning is

A) Functional plan
B) Strategic plan
C) Capital plan
4. From the benefit of time management is
A) Increase meltdown
B) Reduce self-esteem
C) Reduce stress
D) Reduce productivity

5. The process approach views management as:

A) Four different schools
B) An ongoing interrelated function
C) An ongoing interrelated part
D) A process of applying appropriate technique to the situation

6. From Management principle breaking down a task into components

that means
A) Initiative of work
B) Division of work
C) Unity of direction
D) Unity of command

7. Priorities should be established for the activities to be performed by

the nurse manager.
A) True
B) False

8. Poor planning was form causes of time management problem among

organization.
A) True
B) False

9. Vision is a brief statement identifying the reason that an organization

exists.
A) True
B) False

10. Factor evaluation is classifying the patient classification according

to:
A) Characteristics as disease, age, and ability
B) Amount and complexity of nursing care requirements
C) Amount of time needed to perform task
D) Patient demographics and care needed

Midterm 2019
1st Semester

1. Methods of calculating staffing are the following Except:

A) Patient classification system
B) Nursing care delivery system
C) Diagnostic related group
D) Acuity and complexity of care
2. Advantages of case method are the following Except:
A) No gaps exist in patient care
B) Patients are satisfied
C) Need less equipment
D) Nurse satisfaction

3. Assign patients as a use of PCS should consider the following Except:

A) The acuity level of each client
B) The qualification of the staff members coming on duty
C) The clients' diagnoses
D) The clients' visitors

4. Factors affecting recruitment include the following Except:

A) The size of the organization
B) Work conditions
C) The level of past expansion
D) The applicant's cultural

5. The advantage of internet recruiting the following Except:

A) Faster and cheaper
B) More confidential
C) Easy access to passive job seekers
D) Faster response
6. Staff selection process steps are the following Except:
A) Applicant form
B) Screening interview
C) Use a team approach
D) Pre-employment testing

7. The length of stay defined as factor affecting in staffing as:

A) Unit factor
B) Environmental factor
C) Patient factor
D) Staff factor

8. Number of beds defined as factor affecting in staffing as:

A) Unit factor
B) Environmental factor
C) Patient factor
D) Staff factor

9. One principle that affects staffing pattern is patient's

A) Acuity & number
B) Satisfaction
C) Education
D) None of the above
10. Attracting of potential employees to fill vacancies known as:
A) staffing
B) selection
C) recruitment
D) interview

11. Benefits of time management include all except:

A) More Free Time
B) Less Wasted Time
C) Procrastination
D) More Opportunities

12. When all departments and employees work together for achieving
the overall purpose, mission, and goals of the organization.
A) Communication channel
B) Coordination
C) Unity of command
D) Span of control

13. Process of organize nursing department include

A) Formulating departmental structure
B) Developing departmental procedure.
C) Allocating departmental resources.
D) All of above
14. To overcome resistance to change:
A) Attempt to eliminate the change.
B) Plan for resistance management,
C) Identify areas of support & resistance.
D) Increase participation, involvement, provide Facilitation, Negotiation
and agreement.

15. The primary differences between levels of managers are the degree
of:
A) Authority
B) Responsibility
C) Organizational activity
D) All the above

16. Actual worked time called nonproductive time.

A) True
B) False

17. From the role of head nurse give all instructions for follow-up care.
A) True
B) False

18. Make change stick mean encourage ongoing progress reporting and
highlight achieved and future milestones.
A) True
B) False

19. Span of control states a person should be a supervisor of a group

that he or she can effectively manage in terms of numbers, functions,
and geography.
A) True
B) False

20. Resistance of change is completely bad.

A) True
B) False

21. Quadrant of deception in importance grid is doing well defined

tasks that you have thought about in advance and have planned to do
in good time.
A) True
B) False

22. Unity of command this principle states that an employee has one
supervisor and that there is one leader and one plan for a group of
activities with the same objective.
A) True
B) False

23. Change is the transition from a current state to a undesired future

state.
A) True
B) False

24. Concentration in time management is the process of separating

those events over which have control from those over which persons do
not have control.
A) True
B) False

25. Matrix structure of organization is task force of a group of diverse

specialists who are temporarily joined to perform a non-routine task of
a complex nature and critical importance to the agency.
A) True
B) False

Midterm 2018
1st Semester

1. Advantages of case method are the following Except:

A) No gaps exist in patient care.
B) Patients are satisfied
C) Need less equipment
D) Nurse satisfaction
2. Assign patients as a use of PCS should consider the following Except:
A) The acuity level of each client
B) The qualification of the staff members coming on duty
C) The clients' diagnoses
D) The clients' visitors

3. Factors affecting recruitment include the following Except:

A) The size of the organization
B) Work conditions
C) The level of past expansion
D) The applicant's cultural

4. The advantage of internet recruiting the following Except:

A) Faster and cheaper
B) More confidential
C) Easy access to passive job seekers
D) Faster response

5. Methods of calculating staffing are the following Except:

A) Patient classification system
B) Nursing care delivery system
C) Diagnostic related group
D) Acuity and complexity of care
6. Staff selection process steps are the following Except:
A) Applicant form
B) Screening interview
C) Use of team approach
D) Pre- employment testing

7. From the element of directing are the following Except:

A) Communication
B) Supervision
C) Empowerment
D) Delegation

8. From the methods of directing all the following Except:

A) By punishment
B) By request
C) By suggestion
D) By counseling

9. From the components of organizational chart except:

A) Line position
B) The chain of command
C) Span of control
D) Accountability
10. The advantages of matrix structure are the following except:
A) Improve diagonal communication
B) Improve coordination
C) Increase response to change
D) Fewer organizational levels

11. The length of stay defined as factor affecting in staffing as:

A) Unit factor
B) Environmental factor
C) Patient factor
D) Staff factor

12. Number of beds defined as factor affecting in staffing as

A) Unit factor
B) Environmental factor
C) Patient factor
D) Staff factor

13. Advantages of organizational chart include:

A) Evaluate strengths & weaknesses of the current structure.
B) Promote decision making
C) Orient new personnel
D) All the above
14. From types of planning is
A) operational plan
B) Strategic plan
C) Capital plan
D) All the above

15. One principle that affects staffing pattern is patient's

A) Acuity & Number
B) Satisfaction
C) Education
D) Non of the above

16. Attracting potential employees to fill vacancies known as:

A) Staffing
B) Recruitment
C) Selection
D) Training

17. The primary differences between levels of managers are the degree
of:
A) Authority
B) Responsibility
C) Organizational activity
D) All the above
18. The Ability to understand complexities of the overall organization &
where one own work fits in the organization mean:
A) Human skills
B) Conceptual skills
C) Technical skills
D) Interpersonal skills

19. Which of the following statements refer to the vision of the

hospital?
A) Plans direct in their decision making
B) The power of imagination to see something that is not actually visible
C) Plan that has been reduces to a sequence of steps of required action
D) Delineates the set of values and beliefs that guide all actions of the
organization

20. The patterns of reporting relationship throughout the organization.

Which of the following principles refer to this?
A) Span of control
B) Hierarchy
C) Esprit d' corps
D) Unity of direction

21. Leader motivates subordinates to get job done properly.

A) True
B) False
22. From the role of head nurse give all instructions for follow-up care.
A) True
B) False

23. Organizational chart is a framework that divides work within an

organization.
A) True
B) False

24. Decentralization is a system of management in which decision made

by top level manager.
A) True
B) False

25. In interpersonal role the liaison serving as a link in horizontal &

vertical chain of communication.
A) True
B) False

26. Uses of organizational chart include:

A) Evaluate strengths & weaknesses of the current structure.
B) Showing relationships with other departments & agencies.
C) Orient new personnel.
D) All of the above.
27. From examples of finite criteria are the following except:
A) Tertiary qualification in psychology
B) Commitment
C) Social work
D) Equivalent professional status

‫كويزات قديمة‬

1. The importance of the management process is to

A) Determine what should be done
B) Change staff attitude
C) Increase staff apathy
D) Minimize the staff liability

2. Effective planning by the head nurse include the following except

A) Assign each staff nurse according to the level of competency
B) Determine the equipment needed for the unit
C) Delegate part of her activities for her assistant
D) Determine time needed for the overall activities

3. Planning is important to
A) Provide guide for supervision
B) Diagnose the work problems
C) Achieve organizational objectives
D) Provide tool for evaluation
4. Steps of planning includes all the following except
A) Diagnosing the problem
B) Deciding on the appropriate leadership style
C) Finding the most promoting solutions
D) Selecting the best solution

5. Time management strategies includes

A) Learning to say "No"
B) Meetings management
C) Avoiding procrastination
D) All of above

6. Taking on too many obligations

A) Can lead to high performance
B) Good time management
C) Increase job satisfaction
D) None of above

7. Quadrant of deception in importance grid is

A) Doing tasks that are important and have become urgent.
B) where you may find yourself doing tasks for other people that are
actually urgent for them but not for you?
C) Doing well defined tasks that you have thought about in advance and
have planned to do in good time?
D) Wake up and start defining your tasks and planning when to do them
in good time!

8. It is states that an employee has one supervisor and that there is one
leader and one plan for a group of activities with the same objective.
A) Chain of command
B) Unity of command
C) Span of control
D) Bureaucracy

9. A task force of a group of diverse specialists who are temporarily

joined to perform a non-routine task of a complex nature and critical
importance to the agency is.
A) Matrix structure
B) Participatory structure
C) Line structure
D) Adhoc structure

10. Types of expenses is

A) Fixed
B) Variable
C) Controllable
D) All the above

11. From techniques of supervision all the following Except:

A) Observation
B) Short informal conference
C) Formal conference
D) Checklist training conference

12. In informational role, the nerve center acts as transmitting selected

information to subordinates.
A) True
B) False

13. Negotiator means deciding exactly who should get what resources.
A) True
B) False

14. Extrinsic Motivation defined as self-respect of accomplishment and

personal growth.
A) True
B) False

15. Alderfer's formed a theory based on multiple needs.

A) True
B) False

16. Positive performance feedback increases intrinsic motivation.

A) True
B) False
17. Leadership can be defined as the regulation of activities in
accordance with the requirements of plan.
A) True
B) False

18. Input Standards- measures work efforts that go into a performance

task.
A) True
B) False