Service Tag Count vulnerabilities Assigned to
c02f71uzmd6t 106
pebc7h0z2 90
ecj95yvw3 87
br21jsbs2 78
hagybrzm2 58
pe9bvmlq2 57
pe90dnlq2 54
esgmyymc2 52
gujrpqtv3 51
guh497fb3 49
br1k13tz3 47
ha733dtt2 44
drfx1zmf2 44
gujzg6vv3 37
gu55586g3 35
ha4tf69y3 33
ha47zr533 32
juanas-macbook-pro.local 30
hahlgc9y3 30
ho82j9q13 28
ha942htt2 28
es967rdw3 27
co65zhq73 26
hodxwkw93 25
esjl2sjc2 25
me4rgp9k3 25
med7n74j3 25
ecjwbfgb3 25
ni2c5q593 24
us5ss7z33.ci.org 24
Total vulnerabilities 1296
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problem
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15 15 14 12
the ticket number in the comments when opened to have a reference.
to add your comments if you find something that prevents you to remediate a
problem when reviewing a PC
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Ticket number Status
INC0255701 In progress
INC0255362 Completed Equipment in use by Rey
INC0255259 Retired
INC0255258 Completed Please delete this PC from WS1 and AD; if it's already please let th
Pending
I met with the brother today, but where he was there did not have good internet rec
INC0255275 Completed This laptop is no longer in the domain and for this reason I removed i
INC0255389 Stock PC Computer in stock, will be used for loan. It w
INC0255265 Completed Related
INC0255260 Pending
INC0255261 Completed Vulnerabilities related
INC0255262 Completed Vulnerabilities
INC0255263 Completed Vulnerabilities related to Te
INC0255264 Completed Vulnerabilities
INC0255413 Completed This laptop is now completely
INC0255633 Completed Vulnera
To open the ticket:
Use the subcategory:
Paste this text in the ticket:
Comments
Equipment in use by Reynaldo Arias. All the vulnerabilities has been fixed.
Computer is retired.
m WS1 and AD; if it's already please let the team know to take other actions
he was there did not have good internet reception and for that reason we could not update his laptop. We have agreed to work on th
the domain and for this reason I removed it from WorkSpace One and in Service Now's Hardward Asset and it is in the Dominican
mputer in stock, will be used for loan. It will be removed from WS1 and AD. It will be configured when required.
Related to Google Chrome, in Macbook.
Vulnerabilities related to Mozilla and BIOS (Dell Command Update)
Vulnerabilities related to Mozilla, Teams and WinRAR.
Vulnerabilities related to Teams, Mozilla, Java and Bios (Dell Command Update)
Vulnerabilities related to Mozilla, BIOS, Edge and 7Zip
This laptop is now completely updated, and the process has already been completed.
Vulnerabilities related to update MacOS.
To open the ticket:
se the subcategory:
this text in the ticket:
Comments
by Reynaldo Arias. All the vulnerabilities has been fixed.
Computer is retired.
e let the team know to take other actions
net reception and for that reason we could not update his laptop. We have agreed to work on that laptop next week.
moved it from WorkSpace One and in Service Now's Hardward Asset and it is in the Dominican stock.
n. It will be removed from WS1 and AD. It will be configured when required.
Related to Google Chrome, in Macbook.
related to Mozilla and BIOS (Dell Command Update)
abilities related to Mozilla, Teams and WinRAR.
d to Teams, Mozilla, Java and Bios (Dell Command Update)
bilities related to Mozilla, BIOS, Edge and 7Zip
mpletely updated, and the process has already been completed.
Vulnerabilities related to update MacOS.
Use this ticket category
Virus/Malware/Vulnerability
vulnerability: The asset [Insert the asset name here] has reported vulnerabilities in
Tenable. For more details, please review the LAC Dashboard Excel file
LAC ITSS Names Count W1 Status
Axel M 0 Blocked/Dependant
Baltazar V 0 Completed
Charlemange D 0 In progress
$I$ Elianderson C 0 On manteinance
Esteban P 0 Pending
Gilberto T 0 Retired
Jorge M 0 Stock PC
José C 0
José L 0
Joseph A 0
Lourdes N 0
Luis M 0
Martha U 0
Reynaldo A 0
Samuel M 0
Starling M 0
Victor A 0
Emmanuel Lundi 0
Steps
Pending
In progress
Request meeting
Ticket created
Completed
Name Email Service Tag Random Grupo
Esteban P epaz@gt.ci.org Caso 1 0.81593 5
Jorge M jmedrano@gt.ci.org Caso 2 0.575555 7
Charlemange D cdavilmar@ht.ci.org Caso 3 0.910228 3
Gilberto T gatorres@compassion.com Caso 4 0.774822 6
José C jcardenas@co.ci.org Caso 5 0.490807 8
Jorge M jmedrano@gt.ci.org Caso 6 0.559672 7
Gilberto T gatorres@compassion.com Caso 7 0.681253 6
Charlemange D cdavilmar@ht.ci.org Caso 8 0.898732 3
Martha U Caso 9 0.13678 13
Joseph A janez@pe.ci.org Caso 10 0.336166 10
Martha U Caso 11 0.143799 13
Axel M amdavila@ni.ci.org Caso 12 0.997897 1
Elianderson C ecosta@br.ci.org Caso 13 0.887381 4
Esteban P epaz@gt.ci.org Caso 14 0.77559 5
Luis M Caso 15 0.176069 12
Samuel M Caso 16 0.032156 15
Lourdes N lnelson@hn.ci.org Caso 17 0.306026 11
VulRemTEAM Caso 18 0.976146 2
Lourdes N lnelson@hn.ci.org Caso 19 0.283453 11
Luis M Caso 20 0.270957 12
Samuel M Caso 21 0.027163 15
Elianderson C ecosta@br.ci.org Caso 22 0.888994 4
VulRemTEAM Caso 23 0.986966 2
Joseph A janez@pe.ci.org Caso 24 0.3204 10
José L jluzuriaga@ec.ci.org Caso 25 0.359449 9
Reynaldo A Caso 26 0.045121 14
José C jcardenas@co.ci.org Caso 27 0.553241 8
José L jluzuriaga@ec.ci.org Caso 28 0.42878 9
Reynaldo A Caso 29 0.07608 14
Axel M amdavila@ni.ci.org Caso 30 0.992832 1
Name Email No. Ticket asignados
1 Axel M amdavila@ni.ci.org
2 VulRemTEAM
3 Charlemange D cdavilmar@ht.ci.org
4 Elianderson C ecosta@br.ci.org
5 Esteban P epaz@gt.ci.org
6 Gilberto T gatorres@compassion.com
7 Jorge M jmedrano@gt.ci.org
8 José C jcardenas@co.ci.org
9 José L jluzuriaga@ec.ci.org
10 Joseph A janez@pe.ci.org
11 Lourdes N lnelson@hn.ci.org
12 Luis M
13 Martha U
14 Reynaldo A
15 Samuel M
16 Starling M
17 Victor A
18 Emmanuel L elundi@ht.ci.org
1 Axel M
2 VulRemTEAM
3 Charlemange D
4 Elianderson C
5 Esteban P
6 Gilberto T
7 Jorge M
8 José C
9 José L
10 Joseph A
11 Lourdes N
12 Luis M
13 Martha U
14 Reynaldo A
15 Samuel M
16 Starling M
17 Victor A
18 Emmanuel L
Grupos
2
