JOB DESCRIPTION
JOB TITLE Driver/Courier
DEPARTMENT Office of the Chief Executive Officer
REPORTING TO: Chief Executive Officer
Summary:
The Driver/Courier performs the core function of chauffeur services for the CEO or other high level
officials. He/she will be required to undertake other routine office tasks with a high degree of
confidentiality.
The incumbent must be able to work outside of standard business hours and on weekends and public
holidays to provide chauffeur and other services as required.
Education, Knowledge and Experience
5 CXC Subjects including English Language.
Valid Trinidad and Tobago Driver’s License
Valid Police Certificate of Good Character
Defensive Driver Certification
Evidence of Customer Service training
Proficiency in the use of routine office equipment
Knowledge of and familiar with routes throughout Trinidad and Tobago
Highly confidential
Basic knowledge of vehicle maintenance
Ability to work hours outside of the standard business day
Five (5) years’ working experience providing chauffeur services to an Executive Level Office
Holder
OR
Equivalent combination of Qualification, Training and Experience
Job Description – Driver/Courier
Key Duties and Responsibilities
Collects daily assignment and vehicle keys
Ensures that the vehicle is clean and ready for use every day.
Performs routine checks on designated vehicle(s) inclusive of oil and coolant levels, brake
function, lights and tire conditions; records in appropriate logs and takes corrective action as
necessary
Identifies and requests funds required for fuel top-up, cleaning services etc. in preparation for
vehicle’s use the following day
Observes any malfunctions in the assigned vehicle(s) and ensures that these are reported to the
Office Administration Department in a timely manner
Conducts follow-up and provides feedback on repairs done on vehicle(s)
Delivers and/or collects CEO’s or any other assigned company vehicle for service as per
maintenance schedule(s) or as necessary
Takes action as required to ensure cleanliness and road worthiness of vehicle(s)
Collects meals for meetings or other events as directed
Collects mail, documents, packages from government agencies, private organizations, or
individuals and initials entries in appropriate logs as required
Delivers documents to named addressees, including Board Directors and initials appropriate
entries as required
Visits post office(s) and clears mail boxes in accordance with approved schedules
Pays bills etc. as required by the CEO or other high level official
Executes personal tasks as may be assigned by the CEO or other high level official
Provides driving services for other UDeCOTT executive level employees to specified locations as
directed by the CEO
Maintains communication with the CEO’s Office throughout the day in accordance with standard
procedures
Performs any other duties as are related to the job function as assigned
Dimensions and Scope of Role
Operates within authority as provided by internal Policies and Procedures
Operates within the relevant national laws and regulations
Authorized to use assigned vehicle(s) for business purposes
Job Description – Driver/Courier
Key Behavioral Competencies
Customer Focus: Has a strong understanding of the ‘gold’ standards service requirements and the
significance to the success of the business; Demonstrates a willingness to respond promptly to internal
and external needs.
Personal Attributes: Uses initiative and demonstrates a positive work attitude, self-confidence and high
level of energy; Is well motivated to perform with minimum supervision; Accepts change positively, and
adjusts to the demands of the job; Reports to work punctually and regularly; Displays honesty, high level
of confidentiality and credibility in work situations.
Team Player: Performs role assigned in the interest of the team’s success as against individual concerns;
Conveys appreciation to other team members and allows others freedom to contribute in group projects.
Communication: Communicates in a logical and organized manner; communicates well with all levels
within the organization
Business Awareness: Understands the wider business environment in the context of delivering short-
term value; Ability to deliver results which add value to the department and to the Corporation.
Problem Solving
Is able to analyze data, and suggest solutions to problems to allow for efficiency and quality
improvements within the work unit
Job Description – Driver/Courier
