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Understanding Frustration and Conflict

The document discusses frustration and its characteristics, sources, and reactions. It defines frustration as emotional tension resulting from blocking of a desire or need. Characteristics include being unpleasant and occurring when an obstacle blocks satisfaction of basic needs or goals. Sources can be internal factors like physical defects or external factors like one's physical, social, or economic environment. Reactions include restlessness, tension, aggression, apathy, fantasy, and regression.

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sunisamy
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7 views12 pages

Understanding Frustration and Conflict

The document discusses frustration and its characteristics, sources, and reactions. It defines frustration as emotional tension resulting from blocking of a desire or need. Characteristics include being unpleasant and occurring when an obstacle blocks satisfaction of basic needs or goals. Sources can be internal factors like physical defects or external factors like one's physical, social, or economic environment. Reactions include restlessness, tension, aggression, apathy, fantasy, and regression.

Uploaded by

sunisamy
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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FRUSTRATION

Frustration
• Word ‘Frustration’ derived from Latin word ‘Frustra’ meaning
‘Obstruct’.
Frustration
• It refers to the blocking of behavior directed towards the goal.

• Frustration means emotional tension resulting from blocking of a


desire or need.
Characteristics Of Frustration
• It produces an emotional state which is always unpleasant.
• Failure dominates the attempts
• One experiences an obstacle in the satisfaction of one’s basic needs or
goals.
• The strength of blockage increases the degree of frustration.
• The cause of frustration lies both in the individual himself and his
environment.
• Sources of
frustration

• Internal factors
• - Physical defects, Conflict
• External factors within
• - Physical
• - Morality and high ideals,
• - Social High levels of aspiration
• - Economic • - Lack of persistence
Reactions To Frustration
• Direct approaches
• Restlessness and tension
• Aggression
• Apathy
• Fantasy
• Stereotype
• Regression
Conflict - Definition
• Conflict means a painful emotional state which results from a tension
between opposed and contradictory wishes
TYPES OF CONFLICT
Types of Conflict
• Approach – approach conflict
• Avoidance – avoidance conflict
• Approach – avoidance conflict
• Multiple Approach – avoidance conflict
• Internal conflicts
RESOLUTION OF FRUSTRATION
AND CONFLICT
RESOLUTION OF FRUSTRATION AND
CONFLICT
• Identify the source of frustration
• Try to change or control it
• Decide important things carefully
• Review the situation again
• Change or modify the goals and desires
• Seek advice
• Encourage full expression of feelings
• Avoid indecision

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