SKOV A/S
Supplier Handbook
How to Cooperate
Revision
March 2024
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 1 of 18
Dear Supplier
SKOV A/S is to be the largest and most acknowledged partner providing climate solutions, farm
management and digital value chain services for animal production worldwide.
Our Vision requires that….
SKOV A/S only cooperate with suppliers focusing intensely on costs, quality, logistic and
flexibility.
In addition, we focus on cooperating with suppliers, which shows the right attitude, has the right
mind-set and showing readiness to solve all kind of challenges regarding above mentioned
requirements.
This Supplier Handbook inform you about SKOV A/S’ expectations and requirements regarding the
cooperation with your company.
Richard Vad Koch Jens Nielsen
Chief Operations Officer Procurement Manager
SKOV A/S wants to be a preferred partner to our customers!
SKOV A/S wants to be a preferred customer at our suppliers!
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 2 of 18
Contents
1 General Information................................................................................................................. 4
2 SKOV A/S Sourcing Process................................................................................................... 4
3 Contacts at SKOV A/S ............................................................................................................ 6
4 Delivery Service ...................................................................................................................... 6
5 Lead time ................................................................................................................................ 7
6 Quality ..................................................................................................................................... 7
7 Administrative Order Processing ............................................................................................. 9
7.1 Purchase Order ............................................................................................................... 9
7.2 Order Confirmation ........................................................................................................ 10
7.3 SKOV A/S’ Web Portal .................................................................................................. 10
7.4 EDI Connection – Concept ............................................................................................ 11
8 Labelling Products ................................................................................................................. 12
8.1 Packaging Goods .......................................................................................................... 12
8.2 Labels............................................................................................................................ 12
8.3 RoHS Marking ............................................................................................................... 14
8.4 Bar Codes ..................................................................................................................... 14
8.5 Handling / Transport Symbols........................................................................................ 16
8.6 Condition of Goods ........................................................................................................ 16
9 Shipping Documents ............................................................................................................. 17
9.1 Delivery Note ................................................................................................................. 17
9.2 Placing of Delivery Note ................................................................................................ 18
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 3 of 18
1 General Information
We want long term relations with our main suppliers
Long term relations based on trust, openness and understanding, and relations which contributes
to, that SKOV A/S will fulfil their Vision.
This Supplier Handbook describes the guidelines of the cooperation with SKOV A/S and all
companies within the SKOV Group and is an appendix to the contract or agreement signed
between SKOV A/S and your company.
The Supplier Handbook is a consequence of the requirements and expectations which SKOV A/S
has experienced from especially export customers the last couple of years. Requirements and
expectations which require that SKOV A/S is in control of the entire supply chain - from product is
developed and manufactured to product is delivered, installed, and maintained on site.
SKOV A/S operates with the following three documents:
1. SKOV A/S Trade Agreement
2. SKOV A/S Conditions for Purchase and Delivery
3. SKOV A/S Supplier Handbook – How to Cooperate
2 SKOV A/S Sourcing Process
The Purchasing Department is a ‘key player’ in the Project Stage Gate Model at SKOV A/S and
has an important role in choosing suppliers for new product development.
It’s a clear strategy that SKOV A/S wants as few suppliers as possible to secure closer relations
and benefit from greater buying power. Therefore, we always involve our preferred suppliers in
developing new products.
If new products require cooperation with new ABC suppliers, the suppliers are evaluated according
to our Supplier Assessment Form (SAF). SAF includes factors such as Financial Situation,
Certifications, Production Facility, Quality Management, and Key Performance Indicators.
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 4 of 18
Supplier Segmentation and Supplier Approach
Supplier Portfolio Model
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 5 of 18
3 Contacts at SKOV A/S
Name Function Phone Mobile Email
Jens E. Nielsen Procurement Manager +45 72 17 55 38 +45 25 66 00 11 jen@skov.dk
Karsten Højer Strategic Purchaser +45 72 17 57 91 +45 51 44 91 17 kah@skov.dk
Kasper R. Christensen Strategic Purchaser +45 72 17 56 68 +45 52 13 56 04 krc@skov.dk
Marianne Metner Operational Purchaser +45 72 17 55 33 +45 25 66 00 48 mmr@skov.dk
Lene M. Hjelmager Operational Purchaser +45 72 17 56 62 +45 25 66 00 33 lmh@skov.dk
Tina Purup Operational Purchaser +45 72 17 58 98 +45 52 13 58 98 tpu@skov.dk
Michael Lund Quality Manager +45 72 17 57 74 +45 20 84 16 20 mlu@skov.dk
Bente Christensen Finance Assistant +45 72 17 56 35 bec@skov.dk
4 Delivery Service
To be the largest and most acknowledged partner providing climate solutions, farm management
and digital value chain services for animal production worldwide, it is essential that SKOV A/S can
maintain a World Class Delivery Service to our end-customers.
SKOV A/S defines a World Class Delivery Service level as follows:
Quality
The supplier must deliver in accordance with approved specifications. A failure rate per product
higher than 0.50% for a 12-month period is unacceptable.
Flexibility
If required, the supplier must perform a high level of willingness and readiness to meet our end-
customer's requirements. Requirements regarding fast delivery, change of packaging, labeling,
and much more.
Delivery accuracy
The supplier must be able to deliver according to the first confirmed delivery date.
As a supplier for SKOV A/S, you are expected to maintain a delivery accuracy of a minimum of
97.50% over a period of 12 months. In other words, 97.50 of 100 order lines must be delivered on
time according to the first confirmed delivery date.
On-time is specified as +0 / -3 days
The ability of the supplier to deliver on time is measured as follows.
▪ Actual delivery date measured against the first confirmed delivery date.
▪ Actual delivery date measured against a new confirmed delivery date if SKOV A/S wishes to
postpone the first confirmed delivery date.
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 6 of 18
▪ Actual delivery date measured against a new confirmed delivery date, if SKOV A/S requires a faster
delivery, and the supplier accepts this faster delivery.
5 Lead time
Lead times will be agreed upon individually for each supplier/product.
The end-customers for SKOV A/S require an availability level higher than 90% and generally
require a lead time no longer than 21 days Ex-Works SKOV A/S.
These requirements require that lead times from you as a supplier must be reduced to an absolute
minimum, and we do expect that you:
▪ are willing to be a stockholder of products to SKOV A/S
▪ are willing to produce according to the forecast provided by SKOV A/S
▪ are able to handle min./max. stock in your warehouse.
▪ can handle frame orders with continuous call-offs.
6 Quality
SKOV A/S requires a World Class Product Quality
Defective products include all non-conformities defined as supplier errors identified
▪ on receipt of the product
▪ in the production process at SKOV A/S
▪ in the mounting process at the customer
SKOV A/S requires a Quality Management System, which includes the following.
Process Control
Because defects that occur during the production process will, at some point, appear at SKOV A/S
or even worse, at a SKOV A/S customer.
Final Inspection
SKOV A/S has no incoming inspection; the supplier must, therefore, ensure that the product
meets the specifications for dispatch.
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 7 of 18
Handling Non-Conforming Products
If / when product defects are identified, it is important that routines exist to ensure that gates are
closed to prevent delivery of defective items and that products are kept away from OK items to
prevent them from being delivered to SKOV A/S.
Corrective Action / Continuous Improvement
It is important the supplier has routines for corrective actions. If / When defects occur, it must be
possible to correct them directly, and in the long run, improvements must be implemented to
prevent the defects from recurring.
Production Basis
It is important to SKOV A/S that the supplier has the documentation required to perform his work to
ensure that changes/improvements that may be implemented can be integrated.
Complaints Handling
The supplier must have an established rule for handling complaints. Should it be necessary for us
to complain about a product delivered, we must know that such an incident will be handled and
recorded for the supplier to evaluate his own abilities.
Document Control
It is important that the supplier has document management since it is essential to us that the
supplier is able to control revisions of drawings in cases where SKOV A/S specifies the product.
Suppliers must also be able to deliver certificates of their supplies.
The points above will be included in SKOV A/S’ evaluation as well as in the continuous supplier
evaluation, and the score on these points will, therefore, make up the basis of the assessment.
RoHS, WEEE, and REACH
The supplier must guarantee,
▪ that all products delivered to SKOV A/S are RoHS compliant in accordance with the RoHS
Directive.
▪ to comply with the, at any time applicable, WEEE Directive.
▪ that all products delivered to SKOV A/S comply with the, at any time applicable, REACH
Regulation.
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 8 of 18
7 Administrative Order Processing
7.1 Purchase Order
SKOV A/S creates purchase orders twice daily for products and components supplied to our daily
production or in any other way to our sales orders. Purchase orders from SKOV A/S are generated
via MRP runs and are administered internally by the Purchasing Assistants responsible.
Lead times agreed in advance with the supplier form the basis of the creation of the order and the
subsequent forwarding of the order. Orders are forwarded to the supplier by e-mail or EDI.
A purchase order from SKOV A/S contains, among other things, the following:
▪ Purchase order number
▪ Delivery address
▪ Agreed Terms of Delivery and Terms of Payment
▪ Reference person
▪ Drawings, revision number (if available)
▪ SKOV A/S part number and description
▪ Suppliers part number or approved manufacturer part number (if available)
▪ Quantity ordered
▪ Price agreed
▪ Requested delivery date at SKOV A/S
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 9 of 18
7.2 Order Confirmation
To be able to meet our customers' requirements for a quick response, SKOV A/S must receive the
order confirmation no later than one (1) working day after the date on which the order was placed.
The order confirmation is to confirm the purchase order in terms of quantity, price, date of delivery
(at SKOV A/S) and place of delivery.
In cooperation with our suppliers, SKOV A/S wants to reduce the time spent on non-value-creating
administrative work. Therefore, we require that the order confirmation be transmitted electronically
via SKOV A/S’ Web Portal or via an EDI connection.
7.3 SKOV A/S’ Web Portal
SKOV A/S’ Web Portal allows the supplier to access SKOV A/S ERP system directly via a login
and a password, and thus ensures easy and quick access to confirming the purchase order.
This web portal provides SKOV A/S and the supplier with a standard interface where all non-
delivered purchase orders are visible, giving them a quick overview of purchase orders that have
not yet been confirmed.
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 10 of 18
The portal allows the supplier quick confirmation of a purchase order; by clicking once, the date
confirmed will be registered in SKOV A/S ERP system. This reduces the risk of the confirmation
disappearing and prevents the supplier from receiving reminders concerning missing order
confirmations.
Below picture illustrates the back-log of not delivered purchase orders from supplier X.
To access the Web Portal, please contact your contact person at SKOV A/S.
Your contact person will provide a username, password, and instructions.
7.4 EDI Connection – Concept
When doing business with SKOV A/S, it’s possible to establish an EDI connection so that SKOV
A/S and the supplier can send purchase orders, order confirmations, and invoices via EDI.
SKOV A/S uses the OIOUBL XML format. The XML format is the same format in which public
authorities in Denmark require all suppliers to deliver invoices.
SKOV A/S is able to order products by sending XML order files, and order confirmations can be
received as well.
SKOV A/S is also able to send order changes and receive invoices in the same OIOUBL format.
Documents are exchanged via the OIOUBL format using SKOV A/S’ FTP server. The overall
principle of this system is shown below.
SAP (SKOV ERP) FTP server SKOV Supplier
Order -> Idoc Orders Order (Sale)
Confirmation <- Idoc Confirmation Order confirmation
Order change -> Idoc
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 11 of 18
Change Order change
Invoice <- Idoc Invoice Invoice
Links to information regarding the OIOUBL standard: OIOUBL information
8 Labelling Products
All physical dispatches to SKOV A/S must meet SKOV A/S’ standard delivery requirements.
8.1 Packaging Goods
Goods received at SKOV A/S must meet the following requirements:
▪ Packaging of wood (pallets and wooden boxes) must be heat-treated in accordance with
ISPM15
▪ Packaging may not contain polystyrene
▪ Packaging may not contain chipboard
▪ Neutral packaging without logos and supplier company name
▪ A minimum fork opening of 10 cm on all pallets (for handling by ordinary pallet trucks)
Any packaging that differs from the above must be approved in writing by SKOV A/S.
8.2 Labels
The smallest packaging unit must be marked with a packaging label.
The size of the label must fit the size of the packaging unit. Internally, SKOV A/S uses the label
sizes 70x30mm and 105x105mm.
The label must contain the following:
▪ SKOV A/S part number Mandatory
▪ Bar code for SKOV A/S part number Mandatory
▪ Date for delivery Mandatory
▪ Quantity Mandatory
▪ Country of origin Mandatory
▪ SKOV A/S part description If possible
Below are examples of labels
Small product label 70 x 30mm Large product label 105 x 105mm
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 12 of 18
The label must be placed on the packaging (not pallet) and must be visible on the goods receipt.
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 13 of 18
8.3 RoHS Marking
All electronics or components used for electronic equipment must be clearly marked with a RoHS
or Non-RoHS-compliant symbol.
The below example illustrates clearly that the component is RoHS compliant.
8.4 Bar Codes
The bar code on the label must observe the following rules:
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 14 of 18
▪ Type: Bar code UCC/EAN 128
▪ Without application identifier and control digits
▪ Standard font is CAN number 3 ~ Swiss 721. The size can be selected between 3 and 6 in
CAB.
▪ The height of the bar code must at large labels be a minimum 15mm
▪ The height of the bar code must at small labels be a minimum 8mm
Example of bar code for part number 292418
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 15 of 18
8.5 Handling / Transport Symbols
Handling symbols must be used to the extent required.
8.6 Condition of Goods
▪ In general, goods must be stored indoors at the supplier due to the ISPM15 regulations in
connection with export to countries where observance of ISPM15 is required.
▪ Supplies for SKOV A/S must be adequately packaged.
▪ Goods must arrive in the same condition as when they left the supplier.
▪ Goods may not project beyond the width/length of the pallet on arrival.
▪ In case of deviations, we will document and inform the supplier of the defects for corrective
actions to be carried out.
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 16 of 18
9 Shipping Documents
9.1 Delivery Note
As a minimum, suppliers must provide delivery notes with the following information in text and bar
codes:
1) SKOV A/S purchase order number
2) Supplier’s delivery note number
3) SKOV A/S part number
4) Quantity
Example of approved delivery notes
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 17 of 18
9.2 Placing of Delivery Note
Delivery note MUST be placed on the outside of the packaging in a plastic pocket – as illustrated
below.
SKOV A/S
Hedelund 4 · DK-7870 Roslev T: (+45) 7217 5555 F: (+45) 7217 5959 www.skov.com
BIC/SWIFT: DABADKKK A/C NO.: 3740-4778132699 VAT NO.: DK41015357 CVR: 87457117
IBAN: DK91 3000 4778 1326 99 EAN NO.: 57 9000 1969233 REG. NO.: 62302
Page 18 of 18
