Lufutu Thesis
Lufutu Thesis
NAIROBI, KENYA
                                     JUNE, 2017
DECLARATION
     ii
                                     DEDICATION
Kembikisa, to my brother Imfumu Tsimba and my late sister Jeanne Malwa Batuseya.
                                            iii
                                          ABSTRACT
The Purpose of this Study was to analyse the influence of information communication
technology on the students’ performance in secondary schools in Langata Sub County. The study
was guided by the following five research questions. How does ICT as a tool for teaching and
learning influence students’ academic performance in secondary schools? What is the ICT
infrastructure available in secondary schools? How is the attitude of principals, teachers and
students towards ICT integration in teaching and learning? What are the challenges affecting the
use of ICTs in enhancing teaching and learning processes to achieve good performance? What
are the strategies to overcome the challenges? The study would be anchored on Diffusion of
Innovation Theory.The research used convergent parallel mixed-methods design. Both
probability and non-probability stratified random sampling were used to select participants. Data
were collected using questionnaire, interview guide and document analysis guide. Quantitative
data were analysed using SPSS version 20 and summarised data were presented in tables while
qualitative data were analysed thematically and presented in narrative form and direct quotations.
Findings revealed schools integrated ICT in the syllabus, ICT facilities were available,
participants agreed that ICT enhances students’ performance. Results of KSCE 2014- 2015
showed improvement in various subjects due to the integration of ICT. Challenges faced by
participants: lack of adequate ICT infrastructure, trained personnel, lab technician, lack of large
room, internet connectivity. The researcher recommended the purchase of ICT equipment,
employ more ICT trained personnel and work in harmony with all stakeholders to attain the
objectives of education and good performance.
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                                 ACKNOWLEDGEMENTS
First of all, I would like to thank God for giving me the mental and physical health and
ability to complete this thesis. My deep gratitude goes to all who contributed toward the success
of this thesis. In a very special way my sincere appreciations go to Sr. Dr. Momanyi Marcella
and Dr. Shem Malwa who willingly accepted to supervise this thesis and gave me their
professional guidance, support and encouragement toward the completion of this research.
for giving me the opportunity to complete this research. I am also grateful to my mother
Kembikisa Aldolphine who contributed a lot to the successful completion of this thesis through
I recognize the great contribution of Langata Sub-County office and to all respondents for
finding time to provide information needed for this study. In addition, I wish to express my
gratitude to my classmates and friends who for the last four years of my study have generously
helped me with valuable academic information and advice. Finally, I appreciate the principals,
teachers and students from the selected schools who provided viable information for this study.
                                                v
                                                    TABLE OF CONTENTS
DECLARATION ...........................................................................................................................ii
DEDICATION ..............................................................................................................................iii
ABSTRACT .................................................................................................................................. iv
ACKNOWLEDGEMENTS ........................................................................................................... v
LIST OF FIGURES ...................................................................................................................... xi
LIST OF ABREVIATIONS AND ACRONYMS .......................................................................xii
CHAPTER ONE .......................................................................................................................... 1
INTRODUCTION........................................................................................................................ 1
1.1 Background to the study .......................................................................................................... 1
1.2 Statement of the Problem ......................................................................................................... 5
1.3 Research Questions .................................................................................................................. 7
1.4 Significance of the Study ......................................................................................................... 7
1.5 Scope and Delimitations of the Study...................................................................................... 9
1.6 Theoretical Framework .......................................................................................................... 10
      1.6.1 Strengths of Diffusion Theory ..................................................................................... 13
      1.6.2 Weaknesses of the Diffusion Theory........................................................................... 13
      1.6.3 Application of Diffusion of Innovation Theory to the Study ...................................... 14
1.7 Conceptual Framework .......................................................................................................... 15
1.8 Operational Definitions of Key Terms. ................................................................................. 17
CHAPTER TWO ....................................................................................................................... 18
REVIEW OF RELATED LITERATURE .............................................................................. 18
2.1 Introduction ............................................................................................................................ 18
2.2 Review of Related Theories ................................................................................................... 18
      2.2.1 Cognitive Flexibility Theory ....................................................................................... 18
      2.2.2 Constructionist Learning Theory ................................................................................. 22
2.3 Review of Empirical Studies on Use of ICT and Education ................................................. 25
      2.3.1 ICT as Tool of Teaching and Learning and Students’ Performance ........................ 25
      2.3.2 How does ICT infrastructure influence Students’ performance .................................. 28
      2.3.3 Attitudes of Principals towards ICT and student’s performance ................................. 31
      2.3.4 Attitudes of Teachers towards ICT and Students’ Performance ................................. 34
                                                vi
      2.3.5 Attitudes of students towards ICT and students’ performance.................................... 36
      2.3.6 Challenges of Use of ICT in enhancing Teaching and Learning to achieve Students’
      Performance .......................................................................................................................... 38
      2.3.7 Strategies to overcome Challenges Faced in the Integration of ICT AND Students’
      Performance. ......................................................................................................................... 43
      2.3.8 Summary of the Review of Literature and Identification of Knowledge Gap ............ 45
CHAPTER THREE ................................................................................................................... 48
RESEARCH DESIGN AND METHODOLOGY ................................................................... 48
3.1 Introduction ............................................................................................................................ 48
3.2 Location of the Study ............................................................................................................. 48
3.3 Research Design..................................................................................................................... 48
3.4 Target Population ................................................................................................................... 51
3.5 Sample and Sampling Procedure ........................................................................................... 51
      3.5.1 Schools......................................................................................................................... 50
      3.5.2 Principals ..................................................................................................................... 50
      3.5.3 Teachers ....................................................................................................................... 51
      3.5.4 Students ....................................................................................................................... 51
3.6 Description of Data Collection Instruments .......................................................................... 52
      3.6.1 Questionnaire for the Teachers .................................................................................... 52
      3.6.2 Questionnaire for the Students .................................................................................... 53
      3.6.3 Interview Guide for Principals .................................................................................... 53
      3.6.4 Observation Guide ....................................................................................................... 53
      3.6.5 Document Analysis Guide ........................................................................................... 54
3.7 Validity of Research Instruments........................................................................................... 54
3.8 Pilot Testing ........................................................................................................................... 55
3.9 Reliability of Quantitative Instruments .................................................................................. 55
      3.9.1 Reliability of Qualitative Instruments ......................................................................... 56
3.10 Description of Data Collection Procedures.......................................................................... 58
3.11 Description of Data Analysis Procedure .............................................................................. 59
3.12 Ethical Considerations ......................................................................................................... 59
                                                                      vii
CHAPTER FOUR ...................................................................................................................... 61
DATA PRESENTATION, INTERPRETATION AND DISCUSSION OF THE
FINDINGS .................................................................................................................................. 61
4.1 Introduction ............................................................................................................................ 61
4.2 Questionnaire Return Rate ..................................................................................................... 62
4.3 Demographic Characteristics of Respondents ....................................................................... 62
      4.3.1 Demographic Characteristics of Principals ................................................................. 62
      4.3.2 Demographic Characteristics of Students.................................................................... 65
4.4 The Integration of ICT in Teaching and Learning ................................................................. 66
      4.4.1 Extent of Teachers’ Preparedness to use ICT .............................................................. 66
      4.4.2 Teachers’ level of ICT Integration in Teaching. ......................................................... 70
      4.4.3 Students Level of ICT Integration in Teaching and Learning ................................... 71
      4.4.4 Integration of ICT and Students Performance ............................................................. 74
4.5 Availability of ICT Infrastructure and Facilities in Secondary Schools ................................ 75
      4.5.1 The extent of Internet Use by the Teachers ................................................................ 78
      4.5.2 Extent of internet use by the Students ......................................................................... 79
4.6 Attitudes of Teachers and Students Towards the Integration of ICT in the Teaching and
Learning. ...................................................................................................................................... 80
      4.6.1 Attitudes of Teachers towards the Integration of ICT and Learning. .......................... 80
      4.6.2 Attitude of Students towards the Integration of ICT in Teaching and Learning. ........ 83
4.7 Challenges Faced in ICT Integration and Use in Secondary Schools. .................................. 85
      4.7.1 Challenges faced by the students in the integration of ICT in the Learning ............... 88
4.8 Teachers and Students’ Strategies to Overcome Challenges. ................................................ 89
      4.8.1 Teachers’ Responses on the Strategies to Overcome the Challenges ......................... 89
      4.8.2 Students’ Responses on Strategies to Overcome the Challenges ............................... 90
CHAPTER FIVE ....................................................................................................................... 93
SUMMARY, CONCLUSIONS AND RECOMMENDATIONS OF THE FINDINGS ....... 93
5.1 Introduction ............................................................................................................................ 93
5.2 Summary of the Findings ....................................................................................................... 93
5.3 Conclusions ............................................................................................................................ 97
5.4 Recommendations .................................................................................................................. 98
                                                                       viii
          5.4.1 Ministry of Education ............................................................................................. 98
          5.4.2 Principals................................................................................................................. 98
          5.4.3 Teachers .................................................................................................................. 99
          5.4.4 Students ................................................................................................................... 99
5.5 Suggestions for Further Research ........................................................................................ 100
REFERENCES ......................................................................................................................... 101
APPENDICES .......................................................................................................................... 109
Appendix I: Informed Consent of the Participant ...................................................................... 109
Appendix II: Questionnaire for Teachers ................................................................................. 110
Appendix III: Questionnaire for Students ................................................................................. 118
Appendix IV: Interview Guide for Principals ........................................................................... 123
Appendix V: Observation Guide ............................................................................................... 128
Appendix VI : Document Analysis Guide ................................................................................. 129
Appendix VII: Cronbach ‘S Alpha ............................................................................................ 130
Appendix VIII: Reasearch Permit from Cuea ............................................................................ 131
Appendix IX: Research Permit from the Ministry of Education ............................................... 132
Appendix X: Research Permit from Nascosti ............................................................................ 133
Appendix XI: Map of Kenya Showing Nairobi County Area of Study.................................... 134
Appendix XII: Map of Langata Sub County Showing Area of Study ....................................... 135
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                                                        LIST OF TABLES
Table 2: Results of Cronbach’s Statistics Reliability for Students and Teachers. ........................ 56
Table 7: Teachers’ Responses on the Perceived needs on any ICT training ................................ 69
Table 11: Teachers’ Responses on the Availability and adequacy of the ICT Hardware ............ 75
Table 14: Teachers’ Responses on Attitudes towards the Integration of ICT in the Teaching and
Learning........................................................................................................................ 81
Table 15: Students’ Responses on Attitudes towards the Integration of ICT in the Teaching and
Learning........................................................................................................................ 84
Table 17: Students’ responses on the Challenges they encounter in using ICT in Learning........ 88
Table 19: Students’ Responses on the Strategies to Overcome the Challenges ........................... 91
                                                                      x
                                                     LIST OF FIGURES
                                                                  xi
          LIST OF ABREVIATIONS AND ACRONYMS
                                   xii
                                       CHAPTER ONE
INTRODUCTION
Education is becoming one of the most challenging fields in our society today and
where knowledge is expanding so rapidly that modern technology requires the use of
Information and Communication Technology (ICT). The growth of the global economy and the
information based society has forced education systems around the world to use the new
Information and Communication Technologies (ICTs) to teach students the knowledge and skills
they need in the 21st century (World Bank, 2004). Information communication technology can
be a catalyst by providing tools which teachers use to improve teaching and giving learners
access to electronic media that make concepts clearer and more accessible (UNESCO,2004).
During the last two decades the education institutions have invested heavily in
have influenced the education sector and the teaching and learning methods. One puzzling
question is the influence of these technologies on student’s achievement and on the returns of
education. Information communication technologies are evolving technologies and their effects
are difficult to isolate from their environment, to deal with their influence on students’
integrated in the teaching and learning process. There’s no standard definition for students’
performance. Standard approach focuses on achievement and curricula, how students understand
the courses and obtain their marks. However, more extensive definition deals with integration,
skills and attitudes learned through the education experience (Adel & Mounir, 2010).
                                               1
        Jones and George (2009) stated that communication is the process of exchanging facts,
ideas and opinions between two or more individuals or groups in order to share meanings and
reach common understanding. It helps communicants to learn and adjust to their environments.
Information communication technology refers to any device that has the ability to create data,
receive, store, retrieve, manipulate and transmit information in digital form and is concerned
with the way these different uses can work with each other. Information communication
technology tolls have an immense network of internet browsers, cable and they include:
computers, laptops, tablets, radios, television, cell phones, LCD, projectors, cameras and
associated systems such as management methods and practices, or the alleged application Layer
(Dalf, 2010). Backhouse (2013) argued that traditional educational environments do not seem to
society and the use of new technologies in the classroom is essential for providing opportunities
for students to learn to operate in an information age. She claimed that organisations that do not
incorporate the use of new technologies in institutions cannot seriously claim to prepare their
Information and communication technologies (ICTs) have become important tools for
educational support. Using computers and the Internet is becoming more and more important in
teaching and learning processes. Also with the advent of mobile phones especially smart phones,
it is becoming easier to reach students and even utilize the capabilities of technology (Nasser,
2014).Johnson, Calvert and Raggert (2009) outlined that as the pace of technological
development continues to grow, children in our schools today will live in a world where ICT will
                                                 2
    In New Zealand, the government spends over $ 410 million every year on schools ICT
infrastructure. The study by Andoh (2012) on the integration of ICT in pedagogy by secondary
school teachers in teaching in New Zealand, identified tools such as Internet, Digital Cameras,
video, video cameras and video players as pedagogical tools and teachers pointed out the
Wikan and Molster (2011) stated that during the past decade efforts to integrate
information and communication technology (ICT) into most aspects of school practice have
received a good deal of attention in the educational systems in Norway and many other countries.
The underlying motives for the focus on ICT applications in schools are twofold. It is widely
accepted that competence in handling ICT is an important asset and requirement for citizens in
modern society. It is also assumed that ICT in schools will enhance subject learning as specified
competence are part of the school curriculum and are to be used as learning artefacts in all
subjects. All students are to be ICT competent in school, and ICT is given a position as the fifth
basic in the new National Curriculum. It is thus vital for teachers to use ICT in all subjects
A review of experience with ICTs in education project by GeSCI (2013) found that in Africa,
projects tend to follow a pattern of high levels of initial motivation, followed by a drop off in
stakeholder interests and low levels of integration. In Nigeria the Education reforms stressed the
use of computer technology in schools during 32nd Ministerial Council meeting in 1978 (Federal
Republic of Nigeria, 2004). Under this policy Nigeria launched the role of the use of ICT in
schools especially an internet service in schools under the name of School Net Nigeria (Federal
Ministry of Education, 2005). The Federal Ministry of Education of Nigeria (2004) stated the
                                                3
importance of ICT is quite evidence from the educational perspective. Though the chalkboard,
textbooks, radio/television and film have been used for educational purpose over the years, none
has quite impacted on the educational process like the computer. While television and film
impact only on the audiovisual faculties of users, the computer is capable of activating the senses
of sight, hearing and touch of the users. ICT has the capacity to provide higher interactive
potential for users to develop their individual, intellectual and creative ability even improved
performance.
In Uganda the Government has established a fully-fledged ICT Ministry since 2006 to
stress the importance of ICT in promoting economic growth and development. In recognition of
the need of ICT for the development process, the government undertook several initiatives to
promote the development and application of ICT in all aspects of life including educational field.
Information and communication technology in education requires guiding policies and plans to
govern the future diffusions of innovations specify the roles of various stakeholders and guard
against possible abuses especially due to the dynamic and continuous changes of new
The history of ICTs and education in Kenya goes back to post independence years where
people used radio broadcasts. It was seen as the best way of harmonizing education standards
across the country for all students and teachers ( Republic of Kenya,2001). The government
of Kenya has also been working towards transformation of all educational institutions in the
country to be ICT compliant as shown in the government policy documents (Republic of Kenya,
2005a). In 2005, the ministry of education developed a Kenya Education Sector Support
Programme (KESSP) that featured ICT as one of the priority areas with an aim of mainstreaming
ICT into teaching and learning processes (Ministry of Education, 2005). The Ministry of
                                                4
Education Strategic Plan (2006-2011) emphasises the integration of ICT in education which is
expected to improve quality, teacher skills, and to improve communication between all
stakeholders including parents, teachers and students. The government has made a lot of effort
towards improving ICT infrastructure in schools as well as training teachers in ICT skills to
enhance students’ academic performance. Global E-Schools and Communities Initiative (2009)
outlines that ICT offer great hope for improving access, quality and efficiency of education,
however there is a task for policy makers to understand the key issues underlying the educational
problems and formulate sensible strategies using ICTs and other tools to overcome the problems.
The Kenyan educational and training sector has also taken major steps in embracing ICT to
enhance students’ academic performance. These steps include among others the recognition of
the role that ICTs can play in improving students’ academic performance in the sector of
improvement takes place. Operational effectiveness and strategy are both essential to superior
performance and strategy execution is crucial for quality and better students’ academic result.
Academic performance refers to the learners’ ability to show and apply knowledge, skills,
abilities and attitudes leant towards a specific objective (Wanjala, 2013). Both formative and
results are used as summative evaluation to measure students’ performance ( MoE, 2012).
The society today puts a lot of importance on students’ academic performance. Outcome
in national examinations is used as criteria for admission in university and middle level colleges
in most countries all over the world. Castro Sánchez and Alemán (2011) stated that information
                                                5
execution is crucial for quality and better students’ academic result. It has been confirmed both at
international, regional and local levels, that ICT integration to improve educational outcomes is
The Kenya Ministry of Education Strategic Plan (2006-2011) emphasises the integration
of ICT in education which is expected to improve quality, teacher skills, and to improve
communication between all stakeholders including parents, teachers and students (Republic of
Kenya, 2006). Available research findings attribute the students’ poor achievement to a number
of factors including student’s attitude towards chemistry, teacher’s attitude towards student
ability in the subject, availability and use of resources, poor learning environment, and poor
performance. However, Ngugi, Kiboss and Tanui (2015) stated that teachers in Kenyan
secondary schools have been integrating ICT in teaching, but students’ academic performance in
Kenya Certificate of Secondary Examination (KCSE) has not shown significant improvement.
The number of students with aggregate of grade B and above in the national examination was
9.48% and 14.08% students for the year 2010 and 2011 respectively. The performance was low
as the number of students who qualified to join universities was relatively 10%. A similar result
was found in Nakuru County public secondary schools by Ngugi, et al. (2015) where the number
of students with aggregate of grade B was 2.53% and 3.05%. They further contend that a student
for the year 2010 and 2011 respectively. The survey done by GOK( 2010) on the integration of
ICT in schools in Nairobi revealed that many schools have been integrating ICT in teaching
but the schools do not perform to the expectations of the Kenyan Ministry of Education
Strategic Plan (2006-2011). The social concern created by this situation is that students are not
performing well in their academic work. This brings a serious concern not only for the future
                                                 6
livelihood of the students but also a potential threat for the future development of the nation as a
whole.
Studies have been done to evaluate the influence of ICT in different schools in Kenya
especially in Nairobi but there is inadequate information on how the integration of ICT in
Langata Sub County. Therefore, it was for these reasons that this study sought to find out the
i. How does ICT as a tool for teaching and learning influence students’ academic
ii. What is the current ICT infrastructure available in secondary schools in Langata Sub
County?
iii. How is the attitude of principals, teachers and students towards ICT use and integration
iv. What are the challenges affecting the use of ICTs in enhancing teaching and learning
It is the researcher’s view that the findings of the study will be of immense benefits to
instruction and the society in general. The government officials in various ministries will find
the results beneficial in making policies that will help the Ministry of Education to meet its
                                                7
goal of being an ICT compliant state by the year 2030. It may help MOEST in formulating
institutional capacity building framework to empower ICT users in education. Moreover, the
research findings will also equip the Ministry of Education with some of the problems affecting
Data and information obtained in this study will provide the Ministry of Education and
administrators with information to help formulate programmes involving ICTs for education.
The study will also help the policy makers to make well informed decisions and investment in
ICT regarding the education in secondary schools. The study will be of significance to
administrators because the research findings will help them to design and implement the policies
to improve the students’ performance and the quality of education by changing the attitude of
students towards learning; facilitating students and improving the teaching procedures.
The findings will also benefit the parents to monitor their children while at home on
holidays to ensure that they make maximum good use of technology, especially to assist in
learning process and embrace good performance. The study will help teachers to identify the
areas that need improvement. The results will also guide donors especially for schools in Kibera
The research will also be useful to the students because of the various study techniques
pinpointed. The students will note other factors that influence their academic performance such
as study techniques may now be understood and appreciated as relevant factors. The findings
will as well be helpful to students by creating in them the awareness to examine their attitudes
and adjusting to the problems of academic performance there by adopting positive attitude
towards their study and not to waste time over what they have to do. The findings will help the
                                                  8
secondary school students to identify the effective study methods and skills that could be used on
The results will help schools in Langata Sub county especially stakeholders to identify
the areas affecting students‘ performance and work together for improvement of the performance
of students and their attitude towards ICT. The study will also make possible recommendations
towards increasing the use of ICTs in enhancing teaching and learning processes. Data obtained
Langata Sub County has 43 secondary schools and most of them are located in Kibera but
this study concentrated only on nine selected schools within Langata Sub-county for effective
research. The study involved only students and teachers who had an experience with ICT in the
nine selected schools since the study is concerned with ICT. The study was limited to Langata
Sub County because Langata has enough schools to make a good sample that can be used in
making conclusions. ICT capacity for schools varies widely from one school to another and
therefore comparing the nine selected schools may create some errors due to difference in the
availability of infrastructure.
The study focussed mainly on the influence of ICT on the performance of students in
secondary schools, it might be very difficult to clearly get the influence of ICT on the
performance of students as there might be others factors affecting the performance of students
especially the schools in Kibera . The study involved mainly principals, teachers and students;
parents and other education stakeholders in the nine schools did not participate, as it required
                                                  9
1.6 Theoretical Framework
The study adopted the Diffusion of Innovations Theory by Everett Rogers (2003). The
diffusion of Innovation theory is based on a set of generalizations regarding the typical spread of
innovations and trends within a social system and therefore explains why some innovations are
adopted while others are ignored at various levels of analysis. According to Rogers (2003) the
diffusion of Innovations theory process has four factors that influence the adopters: The
innovation itself, the communication channels which may be interpersonal and mass media, time
and social system. The theory has four major theories that deal with the diffusion of innovations:
Innovation-decision process theory, individual innovativeness theory, the rate of adoption theory
of perceived attributes. Since the decisions are not authoritative or collective each member of the
social system experiences his/ her own innovation that is based on five distinct steps.
                                                10
Figure 1: Innovation Process. Source: Adopted from Rogers (2003)
Rogers (2003) explained that the innovation-decision process is based on time and five
distinct stages. The first step is knowledge; in this stage, the person or adopter must first learn
and become aware of the innovation and have some idea of how it functions. The second stage or
step is persuasion; in this stage, the adopter must form a favourable or unfavourable attitude
towards the innovation before he/ she adopts it. The third stage, there is a decision to be made by
the adopter to either adopt or reject the innovation. The fourth stage is the implementation where
the person put into practice the innovation; this involves putting the innovation into actual use.
                                                11
The fifth stage is the confirmation where the person evaluates the results of innovation and
Rogers (2003) categorized the adopters of innovation into five groups: Innovators, early
adopters, early majority, late majority adopters and Laggards. He claims that innovators are the
first 2.5% of the individuals in a system to adopt an innovation; they are pioneers and risk-takers.
Their interest in new ideas leads them out of a local circle of peer networks and into more
cosmopolitan social relationships. The innovators play an important role in the diffusion process:
That of launching the new idea in the system by importing the innovation from outside of the
system’s boundary.
According to Rogers (2003) early adopters are the next 13.5 % of the individuals in a
system to adopt an innovation and they help spread the word about the innovation. The early
adopter decreases uncertainty about a new idea by adopting it, and then conveying a subjective
evaluation of the innovation to near peers through interpersonal networks. Early majority is the
next 34 % of the individuals in a system to adopt an innovation adopt new ideas just before the
average member of a system. The early majority interacts frequently with their peers, but seldom
system's interpersonal networks. The early majority may deliberate for some time before
Late majority are the next 34 % of the individuals in a system to adopt an innovation and
the adoption may be may be the result of increasing network pressures from peers. Their
relatively scarce resources mean that most of the uncertainty about a new idea must be removed
before the late majority feel, it is safe to adopt. Laggards are the last 16% of the individuals in a
system to adopt an innovation. They possess almost no opinion leadership and their decisions are
                                                 12
often made in terms of what has been done previously. Laggards tend to be suspicious of
innovations and change agents and their resistance to innovations may be entirely rational as
their resources are limited and they must be certain that a new idea will not fail before they can
According to Kaminski (2011), the theory serves a diverse range of innovation adopters
such as administrators, teachers and students information technologists and change agents as
well. The diffusion of innovation also benefits the targets of change since respect and
consideration for all involved stakeholders are intervened with robust strategies for
implementing innovative change. The theory helps the community to identify qualities such as
relative advantage, compatibility among others that will make innovation more appealing to
potential users who in this case, are teachers, students. Technologies are constantly changing and
hardware and software components are being introduced. It is therefore imperative to have solid
understanding of how to introduce these new ideas in the social system. Diffusion theory helps
The diffusion of Innovation may have left out a category of adopters who have features
of innovation but may quickly not adopt it due to certain beliefs that they hold about the
innovation. Additionally, the theory does not adequately provide a basis for predicting outcomes
as well as socio-economic issues of ICT in the social system (Minishi-Majanja & Kiplangat,
2005). Chile (2012) stated that the Diffusion of Innovation theory just classifies adopters without
giving the casual explanations as to why and how people adopt different technological
                                                13
cultural and economic factors while attempting to explain failed attempts of diffusion. Poor
schools may see little relevance for social networking and latest wireless internet (Ngugi, et al.,
2013). Additionally, DOI may stimulate adoption by groups that do not want the innovation
making it unsustainable; this can justify the importance of attitudes of principals, teachers and
For students to apply the DOI and even to perform well in various subjects, they need to
have knowledge of a new technology or ICT. Qualified teachers should be introduced to ICT
facilities/ resources: Computers, internet and relevant software for them to be able to apply them
in their teaching and check the understanding of the students through their performance in the
respective subjects. Students should be persuaded to willingly choose computer and develop
positive attitudes to ICT while used in teaching others subjects offered in their various schools
and showing them their effectiveness in improving academic performance. Teachers should be
trained so that they should pass the knowledge onto the students who in return will apply it to
improve their performance in various subjects and the knowledge acquired will be useful for
their future.
The diffusion theory can be used to explain predict and account for factors that increase
education practitioners to identify qualities that will make the use of ICT in schools more
appealing to students and other stakeholders. The communication channels used to spread word
about adoption of any innovation and the nature of the society determines the rate of adoption of
a new technology. In schools, this can be achieved through training or ICT literacy upgrading
courses.
                                                14
        The theory was found appropriate because it brought out the factors affecting students’
performance in secondary schools. The factors are: Availability of facilities and technical
support. According to this theory, students need to be sensitised about the importance of ICT in
their lives. The theory explains that students are slow in taking up the new ideas and applying
them because they need time to understand the relevance. They take time until they see the
results of other students or those who have finished form four and then, they become motivated.
Other students, who finished, got jobs because of their skills in ICT. The theory was therefore
INDEPENDENT
VARIABLES DEPENDENT
     Availability of ICT
     Infrastructure
                             INTERVENING VARIABLES
                                  Diffusion through Teaching
                                  and Learning Process
                                  Principals’ attitudes
                                  Teachers’ attitudes
                                  Students’ attitudes
                                               15
          The Figure 2 shows the integration of ICT in teaching and learning and its influence on
students’ performance. For the integration of ICT, knowledge needs to be diffused to principals,
teachers and students. The diffusion of knowledge will be determined by the attitudes,
availability of ICT infrastructure, teachers training and the challenges they face. The knowledge
and skills acquired through the diffusion of innovation of ICT depends on the integration of ICT
among the key players and their attitudes towards the innovation which is ICT. The integration
depends on the availability of ICT infrastructure and facilities such as computers labs,
computers, internet connection, power and overhead projectors. The interaction between
principals, teachers and students and technology determines the academic outcomes among
students. Principals need to persuade the teachers about the benefits of integrating ICT in the
teaching process and teachers will also motivate students using ICT in performing their tasks.
For example, teachers would go to an extent of giving students homework which require students
to research and present their work perhaps in typed form and they can be asked to present using
gained.
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1.8 Operational Definitions of Key Terms.
Communication:      Is the act of conveying intended message to another entity through the
                    use of mutually understood signs and semiotic rules.
ICT:                Information and Communication Technologies. ICT in Education means
                    Teaching and Learning using ICT which leads to improve student
                    academic performance and better teaching methods.
Influence:          A person or thing that affects the way a person behaves or thinks. It can
                    affect the person physically negatively whereby he or she behaves badly
                    and positively he or she behaves accordingly.
Information:        Knowledge or facts learned, especially about a certain subject or
                    event. And it can even be stored in documents such as CDs and DVDs.
Innovation:         Invention refers to new concepts or products that derive from individual's
                    ideas.
Integration:        The combining of two or more things so that they work together
                    effectively. The use of ICT in teaching and learning to enhance students’
                    performance.
Learning:           Acquisition of knowledge acquired by being taught in the classroom and
                    Also by reading different sources of information.
Performance:        The extent to which a student, teacher or institution has achieved their
                    educational goals through learning and also personal effort, e.g. Seeking
                    the information in various resources, in summary, it is the end result.
Teaching:           Giving training or instruction in a subject. Whereby, the teacher who gives
                    out the knowledge may use some guidance, for example textbooks, novels,
                    computer etc.
Technology:         The application of science, especially to industrial or commercial
                    objectives; it is influenced by time and machines.
Sub County:         The decentralized unit through which county governments of Kenya will
                     provide functions and services.
                                             17
                                        CHAPTER TWO
2.1 Introduction
This chapter reviewed the related literature on Cognitive Flexibility theory and
Constructionist theory which are related to the research, different empirical studies at the
international, regional and local levels in line with ICT infrastructure in schools, integration of
ICT in teaching and learning, attitudes of principals, teachers and students, challenges faced in
integrating ICT in teaching and learning, ICT and students’ performance, strategies to overcome
the challenges were also be reviewed respectively and lastly, summary of the review and
The following theories supported the diffusion of Innovations theories: Cognitive Flexibility
Theory developed by Spiro in 1992 and Constructionist Learning Theory developed by Papert
Seymour in 1980.
The second theory related to the study is cognitive flexibility theory developed by (Spiro
& Jehng, 1992). The proponents of cognitive flexibility theory are Spiro, Feltovitch and Coulson.
The theory of Cognitive flexibility states the ways which help students to acquire knowledge by
using multiple representations in different context. The main concern of this theory is the transfer
of knowledge and skills beyond their initial learning situation, hence, the focus is the
presentation of information from multiple perspectives and use of many case studies that present
diverse examples. In addition, Spiro (1992) stressed the importance of constructed knowledge
                                                18
and learners must be given an opportunity to develop their own representations of information in
According to Spiro (1992), the cognitive flexibility theory has four principles:
ii. Instructional materials should avoid oversimplifying the content domain and support
context-dependent knowledge.
transmission of information.
The theory of Cognitive Flexibility suggests that learners grasp the nature of complexity
more readily by being presented with multiple representations of the same information in
many ways, in adaptive response to radically changing situational demands. The first strength of
the Cognitive Flexibility Theory is that learners are able to acquire and retain knowledge if they
are encouraged to develop their own representation of it. In this study, following the principles of
the cognitive flexibility, teachers can give students the opportunity to absorb information in a
manner that better suits their personal needs, increasing the effectiveness of their e-Learning
course. Hence, this can enhance the performance of students in various subjects (Spiro, et al.,
1992). The second strength is that the Cognitive Flexibility Theory aims to train learners to do a
task the same way to enable consistency and this gives an individual the ability to spontaneously
situational demands. This strength supports the study because students will be required to apply
the information received to their lives and this can be tested only through performance.
                                                19
       According to Spiro (1992), the theory expresses weaknesses in that much emphasis is
placed on what the student does rather than how the information he/she gets, influences his/her
thinking, in others words the effects of the information on his/her behaviour. The second
weakness is that the theory does not take into account the way in which the learner gets the
information provided as the theory is geared to completing or accomplishing a task which may
not be the best way, or suited to the learner or the situation. The theory neglects the problems
related to content complexity and irregularity in patterns of knowledge use that leads to learning
cases. Moreover, the theory deals with a lot of knowledge to be taught that are complex and ill-
structured and this is a challenge for teachers in the process of teaching. In relation to this study,
the theory may mislead the students while using ICT without supervision. They may be tempted
Cognitive Flexibility Theory plays an important role in education on how students are
taught greatly impacts the nature and formation of their cognitive structures, which in turn
affects students’ ability to store and readily access information and it aims to present within the
classroom high level cognitive demands by asking students to demonstrate deep conceptual
understanding through the application of content knowledge and skills to new situations (Spiro,
1992). Therefore, this theory is useful for this study since the use of the Cognitive Flexibility
Theory can help the stakeholders identify the influence of ICT on students’ performance and for
the teachers, the use of ICT makes teaching and learning flexible for the learners while handling
complex situations, and they can able to evaluate the understanding of the students through
performance.
                                                 20
       Cognitive Flexibility Theory provides a framework that helps in understanding the
importance of integration of ICT in teaching and learning process. The education policy makers
can adopt this theory to evaluate the influence of ICT in teaching and learning and their impact
on the society at large. This theory is most ideal for the dynamic ICT evolution in the education
and the world today. The theory helped to evaluate the influence of ICT on teachers and students
because it provided an understanding of how to use new ideas in teaching and learning (Spiro,
1992). Therefore, the Cognitive Flexibility Theory was relevant in the study to know the extent
to which ICT influences teaching and learning in secondary schools in Langata and its effects on
students’ performance.
The researcher found the Cognitive Flexibility Theory supporting the Diffusion of
Innovation Theory in the way it applies the principles of the Innovation Diffusion Theory.
Teachers, administrators and learners after adopting the use of ICT in the process of teaching
and learning (Diffusion of Innovation Theory), the Cognitive Theory helps them bring out the
influence, perceptions and factors that can lead to the positive or negative effect of the
integration of ICT in teaching and learning. After integration of ICT, Cognitive Flexibility
Theory can help students understand the interconnection of complex concepts of a topic and
be flexible in their understanding to apply the important concepts to the real life situation. The
Cognitive Flexibility Theory can also help the stakeholders identify the influence of ICT on
students’ performance, and for the teachers the use of ICT makes teaching and learning flexible
for the learners while handling complex situations. Therefore, the two theories are
complementary to each other. Lastly, the Cognitive Flexibility Theory is appropriate for this
study because it brings out the influence, perceptions, and factors that can lead to the positive or
negative effect of the use of ICT on the students’ performance in secondary schools in Langata.
                                                21
2.2.2 Constructionist Learning Theory
The third theory related to the study is Constructionist Learning Theory by Papert
Seymour (1980) inspired by the constructivist theory that stated that individual learners construct
mental models in order to understand the world around them. Papert has been a huge proponent
of bringing technology to classrooms, beginning with his early uses of the Logo language to
ii. The constructionist teacher takes on a mediator role rather than adopting an
instructional role.
iii. Teaching students is replaced by assisting them to understand and help one another to
iv. The teacher's role is not to be a lecturer but a facilitator who coaches students to
students use information they already know to acquire more knowledge. He also argues that
students learn through participation in project-based learning where they make connections
between different ideas and areas of knowledge facilitated by the teacher through coaching rather
than using lectures or step-by-step guidance. In the context of this study the use of ICT by the
teachers should help students to construct the knowledge and reflect the information on their
academic performance in different subjects. The teacher should know and use the learning
potential of students to build up his/ her teaching. The theory also holds that learning can happen
                                                22
most effectively when people are active in making tangible objects in the real world. In this
sense, the constructionist learning theory is connected with experiential learning. In this study
the teachers are supposed to use the relevant teaching and learning resources like ICT resources
Seymour (1980) emphasised the way in which knowledge is structured using computers
and how the students’ own perception of their prior experiences leads to the knowledge structure.
In the context of this study, the theory clarified the duty of teachers on checking on the prior
knowledge of their students and attitudes they held towards ICT which may influence their
Langata and how teachers and students are making use of them in teaching and learning process.
The Constructionist Theory also focuses on the view of learning as a reconstruction rather than
materials because learning is most effective when part of an activity the learner experiences as
constructing a meaningful product. In this study, teachers should use ICT as teaching aids to
access students’ ability and understanding which can be reflected on their performance.
ICT on students’ performance. First, Constructionist Learning Theory is based on the principle
that students build knowledge based upon prior knowledge and there is no knowledge
independent of the apprehender, only the knowledge that they create for themselves based on the
information that they obtain from the world around them. In this research, this strength helps
teachers check students’ skills on ICT before they teach them in the classroom. It can also
                                                23
       According to Papert Seymour (1980), there are three roles for teachers who use the
Constructionist Learning Theory in their class: Modelling, Coaching, and Scaffolding to provide
sufficient support to promote learning when new concepts are introduced. Hence, the second
strength of the theory advocates the learning environment that is democratic; the teacher is not
seen as an authority figure as much as a learning guide and the activities are interactive and
student-centred instead of being lesson-centred. In this research, this helped investigate the
teachers’ skills on ICT, the influence of ICT on students’ performance that can be clearly seen
through the ability of students performing tasks on their own without the help of teachers and the
Apart from the above strengths, Seymour constructionist theory has two limitations. First,
it has lack of structure. Some students require highly structured environments in order to be able
to perform their tasks. The Constructionist theory calls for the teacher to discard standardised
curriculum in favour or a more personalized course of study based on what the student already
knows. This could lead some students to fall behind others in performing their tasks and this can
also affect the performance of the slow learners. The second weakness of the theory is that it can
actually lead students to be confused and frustrated because they may not have the ability to form
relationships and abstracts between the knowledge they already have and the knowledge they are
learning in the classroom (Papert, 1980). Despite the above weaknesses, the researcher still opted
for this theory because it brought out factors that can contribute to evaluate the influence of ICT
this theory appropriate to evaluate the influence of ICT on students’ performance in secondary
schools in Langata.
                                                24
       The Constructionist theory supports the Diffusion of Innovation theory because it was the
first to apply technology in the teaching and learning process. The researcher chose the
Constructionist Theory to support the Diffusion of Innovation Theory because the learners as
active participants are involved in structuring their own learning experiences. As they adopt new
technology through diffusion of innovation theory the importance of how they relate new
experiences to existing knowledge is very crucial. Therefore, in this research, the two theories
For most European countries, the use of ICT in education and training has become a
priority during the last decade. However, very few have achieved progress; a small percentage of
schools in some countries achieved high levels of effective use of ICT to support and change the
teaching and learning process in many subject areas. Others are still in the early phase of
Hafiz, 2015). Furthermore, the researchers stated that in Australia, the statements of Learning for
ICT were presented as five broadly defined conceptual organisers, representing key aspects of
ICT that apply across the curriculum. The Australian Council for Educational Research has also
identified a progression in research associated with the National Assessment Program ICT
Literacy.
The study on Norwegian secondary school teachers and ICT by Wikan and Molster
(2011) revealed that almost all teachers (93%) use ICT in their teaching. However, how often
they use ICT varies a great deal: 60% use ICT less than once a month, whereas 22% use ICT
daily. The reason why most teachers seldom use ICT might be because they do not believe that it
                                                25
will enhance the learning outcome for the learners. Only 27% of the teachers think ICT might
enhance subject learning. So one may then ask why a majority of the teachers still use ICT every
now and then when they do not think it will improve the learning outcome for the learners. One
reason might be because it is mandatory according to the national curriculum. Another reason is
that many teachers see other positive effects; for instance, ICT make learners’ presentations
better and when learners are allowed to use ICT it makes them work harder because they are
more motivated. The research shows that ICT provide a positive impact on learning and student
performance when it becomes an integrated element in the classroom and teaching. ICT use also
model in which students work together, make their own decisions and take an active role in
learning.
Mwalongo (2011) did a study in Tanzania on teachers’ perceptions about ICT for
teaching, professional development, administration and personal use in Dar es Salaam University
College of education, Tanzania which collected data from two sources, namely an online survey
questionnaire using Survey Monkey and from online postings generated from the researcher’s
blog. The online questionnaire generated both qualitative and quantitative data while from the
blog only qualitative data were generated. The sample population was mainly teachers. The
study revealed that many teachers (64. 6%) acknowledged that ICT had positive impact on their
students’ learning while only 3.2% had negative, 29 % mixed feelings and 3.2% did not know
the impact of ICT on their students’ learning. It is possible that the teachers who did not know
the impact of ICT on their students’ learning are those who did not use ICT for teaching. The
most commonly reported use of ICT for teaching included preparation for notes, teaching
                                              26
learning resources and examinations. Some teachers used ICT to solve immediate problems
related to teaching and learning they had encountered during the course of teaching.
The study done by Ngugi, Kiboss and Tanui (2015) to determine the influence of
Nakuru County, Kenya adopted a survey research design to investigate the influence of
Nakuru County, Kenya. The three data collection instruments (the questionnaire, interview guide
and observation guide) were used to collect data for the study. The sample population of the
The result of the study demonstrated that Integration of ICT in teaching influence
students’ academic performance. An analysis done at 95% confidence interval for KCSE mean
scores for 2008-2011 and standard deviation by level of ICT integration in teaching showed the
performance. The study found out that the teachers who did not integrate ICT in teaching at all
had the lowest (4.16) KCSE mean mark. Those who integrated ICT in teaching at low level had a
low (4.76) KCSE mean mark, those who integrated ICT at moderate level had a better (5.61)
KCSE mean mark and those who highly integrated ICT had the best (6.14) KCSE mean mark.
This meant that there is need to emphasise to teachers the importance of integration of ICT in
teaching in public secondary schools. The study found that integration of ICT in teaching does
not depend on gender. Both male and female equally integrate ICT in teaching with similar
outcome. The study found out that age affects integration of ICT in teaching. This is contrary to
other study findings where teachers’ ICT knowledge and skill rather than age influence
integration of ICT in teaching. Finally the study found that integration of ICT in teaching
                                               27
depends on the teachers’ highest level of education. The above studies involved only teachers
as main sample population and did not include others stakeholders like principals and students.
In term of design they used descriptive survey and Monkey design to collect the data and the
other instruments, they had questionnaire and interview guide. This study filled the gap by
involving principals and students. The study used convergent parallel mixed methods approach
Study done in Malaysia by Mojgan, Kamariah , Wong Su Luan, Bahaman and Foo
(2013) revealed that teachers who had computers in their classes were more likely to use them in
instruction than teachers who did not; more than 50% of teachers who had computers in their
schools used them for research and activities related to lesson preparation. A total of 78% of
teachers surveyed cited limited access to computers as a barrier to effectively using computers in
their classes. Therefore, efficient and effective use of technology depends on the availability of
hardware and software and the equity of access to resources by teachers, students an
administrative staff.
A study by Wahome (2011) to assess the preparedness and extent of use of ICT in
public schools in Kandara District, Muranga County, Kenya concentrated on current status of
ICT infrastructure; extent of use of ICT equipment in teaching and learning, attitudes of
principals towards ICT use and integration. Schools owned computers, printers and LCD
projectors whose availability were scored at 41.9%, 39.5% and 2.3% consecutively and
perceived to be expensive by principals. The study revealed the low availability of some ICT
equipment which an ordinary school should reasonably afford. These include Radio 32.65,
Television 16.3%, Video Tape 4.7%, and DVD and VCD players.
                                                 28
       The study also found out that 33.7% of students do not use any ICT equipment at all in
learning and 39.5% of teachers do not use ICT equipment for instruction. The study does not
specify the challenges which rise from principals’ management roles as suggested by this study.
A very high proportion of principals 81.8% suggested that government should provide more
support for ICT and qualified personnel at the district level 72.8%. However, there are other ICT
equipment such as TVs, radio and DVD players which most schools can afford and yet they are
not available or they are under- utilised. Even schools which have computers registered only
60.0% of teachers and 58.0% of students who accessed them and students performance still low.
The study by Bekyibei (2012) about the state of availability of the various ICT resources
in the secondary schools in Uasin Gishu County used descriptive survey design to collect data.
The sample population was teachers of Biology. The findings revealed that calculators are the
cables (71%) were indicated as not available for teaching/learning of Biology. Teachers were not
sure if other ICT resources, e.g. Modems/routers, Monitors, scanners, television), video cassette
players and recorders, networking cables, scanners, television speakers and headphones, were
available for use in the teaching/learning of Biology. This implies that teachers were not
conversant with the basic accessories used as the ICT teaching/learning of Biology. The study
concentrated only on the teachers of Biology, the current study included teachers of several
Osodo (2004) did a study on evaluation of ICT in secondary schools; the case study of
schools in Nairobi Province. The study used teachers to collect data. The study found out that
                                               29
training and technical assistance is important in teaching and learning of ICT. The researcher
later pointed out that teachers are responsible for the use of ICT in the classroom and the
influence they can have on the students. The study found out that most schools in the slums were
poorly equipped to teach ICT and most teachers have developed negative attitude towards ICT.
Though the study covered slums in Nairobi, there is no clear information about the ICT
A survey done by Wims and Lawler ( 2007) revealed that half of the Keiyo district’s 32
secondary schools have at least some equipment installed of these only twenty eight percent(
28%) of them offered computer lessons to students. Furthermore, they did another research on
the use of computers in educational institutions in Keiyo District, Rift Valley Province in Kenya
which stated that just over half of these (28% of all schools) offered computer lessons to
students. The ratios of students to computers were as follows: St. Patrick’s High School, 25:1,
Singore Girls Secondary School, 32:1,and Baraka Agricultural College 4:1. No institution,
however, had more than two students per machine during lessons. The software installed on
these PCs for use by students came exclusively from Microsoft Office. The cost of licenses for
these software packages was prohibitive for most educational institutions. No educational
software in any subject was found. No secondary school in Keiyo District exploited the resource
of the internet for educational purposes. The teachers interviewed appeared not to use internet to
Despite the necessity of the ICT in education, educational institutions have faced some
challenges in the incorporation of the ICT in the school curriculum. The lesson here is that
schools and that even then, they have to be furnished with quality accessories, installed with
                                                30
appropriate software and linked to necessary networks to allow access to rich resources beyond
the school rather than serve as a resource for minor typesetting and other word processing
activities. Hence, this study filled the gap in theory and practice and sought to establish how ICT
had been integrated into the curriculum in school in Langata Sub County and the influence they
have on learning and students’ performance. While the above studies attempted generally to
explain how the availability of ICT affects learning, it does not look at how particular ICT tools
clearly affects students learning and performance. This study provided a questionnaire for
students to check how particular ICT tools such projector, internet; E-readers affect their learning
school principals’ attitudes towards ICT as well as their perceptions about the factors that
facilitate or inhibit ICT integration in primary schools used mixed methods approach and a
questionnaire. The study focused on attitudes and this study sought to clarify the roles of
principals in promoting integration of ICT in teaching and learning. It found out that Cyprus
primary school principals, generally, hold positive attitudes towards ICT. However, a number of
statistically significant differences were observed across gender, years and service, academic
qualifications, access to a computer, in-service training on ICT for teaching and learning
purposes, existence of a computer in the principal’s office, computer experience, and the
principals’ attitudes towards ICT. None of internal inhibitors to ICT integration identified by the
study focused on the principals’ factors such as defined roles in promoting integration of ICT to
improve academic performance. It recommended that principals still need more tailor-made in-
                                                31
service training and incentives in order to transfer their theoretical enthusiasm into practice.
Therefore, this study filled the gap by including teachers and students in the study.
The study done by Laaria (2013) on leadership challenges in the implementation of ICT
in public schools in Kenya used mixed methods approach and a questionnaire, observation guide
and interview guide. It revealed that school leader’s positive attitudes, commitment and interest
towards implementation of ICT plays a significant role in overcoming various challenges that are
encountered during implementation of ICT in school and the influence of ICT on students’
performance. He concluded that schools with leaders who have positive expectations regarding
impact of ICT in school, tends to emphasise implementation of ICT in teaching and learning than
schools with leaders who have less positive attitude towards Computers. He observed that
implementation of ICT can be achieved in schools if principals and teachers are fully committed
in its implementation over a period of time and both understand their influence on students’
academic performance. The studies above did not specify the influence of principals’ attitudes
towards ICT and students’ academic performance. Therefore this study included a questionnaire
and interview guide for the principals to find out the influence of principals attitudes towards
that 72.2% of principals considered computers help them organize the work , 65.6% of
schools principals considered computers as effective tools for retrieving information , 67.8 %
of principals considered computers to be time and effort saver. However, on the negative side
63% of principals did not view any advantage for using computers in teaching 63.10% did not
make any relationship between the use of computers in education and improvement of education
37.2% of principals did not view computers as enhancers of student learning and performance,
                                                32
39.1% of principals did not make any connection between computers and increased student’s
interest. The study concluded that principals have positives attitudes towards the use of
computers but not towards considering them as promising tools to improve teaching and
learning.
from African countries, confirmed that, for 42% of respondents, the principal motivating factor
for using ICT enhanced teaching and learning was to improve the quality of their teaching and
learning. An equal proportion of respondents (18% each) stated that the biggest motivations were
developing twenty-first century skills and improving access to education in remote areas,
respectively. Lastly, 12% of respondents were motivated by the promotion of creativity and
critical thinking (E-learning Africa 2012, 16). For the majority of survey respondents of the 2013
report, laptops (83%) and mobile phones (71%) were the most popular learning devices
compared to tablets, virtual desktops and smart boards. 67% of respondents still used desktop,
34% still used televisions and 31% used radios for learning (E-learning Africa, 2013).
Research done in Kenya by Makewa and Nyamboga (2008) revealed that principals who
had positive attitudes toward the use of technology in teaching were willing to support the
implementation of computer studies in their schools. Although all the principals had a positive
attitude toward computer implementation, not all of them were able to implement computer
studies. This implies that positive attitude toward computer study is not enough to warrant
implementation of computer studies in secondary schools. There are other crucial factors such as
lack of computer laboratories, computer hardware, and software that must be taken into account.
The study found out that some administrators like Board of Management, Head teachers feel
that computer lessons are expensive, so they object the financial support; this can be supported
                                               33
by the presence of only one computer’ teacher in each school, hence the negative attitude
towards ICT. In the same research, students demonstrated positive attitude towards ICT , 88%
of students liked and enjoyed learning the subject but the same students expressed negative
attitude due to lack of internet and LCD. According to the same research, all principals
interviewed were in total agreement on how the integration of computer subject in the curriculum
positively supports teachers in covering the syllabus, promote students active participation in
learning and performance. Principals have a challenge of changing their attitudes towards
implementation of ICT. They should develop strategies that can sustain the technology in their
school and put some effort to support other staff member to implement the technology in
teaching and learning by helping them understand the potential of ICT in improving students’
A number of studies have revealed that one of the important determinants to the adoption
showed that teachers’ positivity about the possible contributions of ICT was moderated as they
became rather more uncertain and sometimes doubtful about specific, current advantages
(Backhouse, 2013). If teachers’ attitudes are positive towards the use of educational technology
then they can easily influence their students ‘attitudes and motivate them in their performance.
Positive attitudes often encourage less technologically capable teachers to learn the skills
necessary for the implementation of technology based activities in the classroom. Therefore, if
teachers want to successfully use technology in their classes; they need to possess a positive
attitude to use technology. Such attitude is developed when teachers are sufficiently comfortable
with technology and are knowledgeable on its use. For the students’ attitudes, behavioural
                                               34
change would likely occur for learners who learn the material presented in training and desire to
apply that new knowledge or skills to work activities (Keengwe & Oncwari, 2008).
Wikan et al, (2011) stated that ICT confidence and ICT competence are both necessary
factors in order for the teacher to be willing to explore the possibilities of ICT for improved
teaching and learning. Authors found out that the 10 teachers of the Norwegian secondary school
who were given ICT training and support in the classroom developed positive attitude towards
the use of ICT. They used ICT in a more learner-centred way and often asked students to use
ICT for producing presentations and submitting homework. They found that this is motivational
for many learners, especially for some of slow learners. Furthermore, the study revealed that
80% of the teachers integrate ICT on time table preparation; 52.2% use ICT in preparing
schemes of work; 54.1% integrate ICT in preparation of instructional materials; 54.8% integrate
ICT in preparing students’ progress reports; 84.4% integrate ICT for students’ instruction class;
80.0% integrate ICT in library management;79.3% integrate ICT in preparing students ‘records;
78.5% integrate ICT for collaborating with peers, and 85.2% integrate ICT in class attendance
management.
The study observed that integration of ICT in teaching in public secondary schools is
rather significant. The study further revealed that much of ICT is also integrated in the
preparation of professional documents such as schemes of work and students’ progress reports.
The study indicated that the implementation of ICT in teaching failed due to the negative
attitudes of teachers. Most in these schools found integration of ICT in their teaching as time-
consuming hence negative attitudes. The study highlighted the importance and effective use of
ICT in enhancing learning and improving performance to help teachers and students embrace
positive attitudes. It is the skill and attitude of the students and teachers that determines the
                                               35
effectiveness of technology integration into the curriculum (Bilter, 2002). Once teachers and
students developed skills, they could begin to find ways to integrate technology into the teaching
and learning process and demonstrate its use to others. Williams et al. (2000) noted that teachers
failed to exploit ICT due to lack of skills and their negative attitudes towards them. The above
studies did not suggest ways to help teachers develop positive attitudes towards ICT. Therefore,
this study recommended different ways to help teachers develop positive attitudes like giving
and Learning. The study used descriptive survey design. The instruments used by the study were
questionnaire and interview guide. The target population was geography students. The study
revealed that more than 70% of the students of all three groups reported that the DVD has the
potential for more effective use of academic time. All the students (100%) in 2004 and 2005 and
93% in 2006 agreed that the DVD method called for more self-discipline and time management.
Furthermore, given that the students are aware of the fact that they live in a developing country
(South Africa) 84% in 2004 and as high as 92% in 2005 and 2006 felt that the DVD is a good
alternative to the computer. In 2005, 89% of the students and 93% in 2006 were satisfied with
the balance between the independent learning required by the DVD and the seminars.
technology on students in secondary schools in Nairobi, Kenya which used mixed methods to
collect the required data. The study found out that most students preferred to use computers than
to read or write and enjoy and concentrate more while using computers. Students feel that ICT
                                               36
provide a better learning experience and they would perform better if their teachers use ICT in
teaching since they concentrate more. Furthermore, the researcher found out that though the
effects of teaching and learning with ICT on students’ cognitive, effective and behavioural
outcomes have high positive effects, they have some negative effects on students like being
tempted to watch pornographic materials and playing games while teaching is going on. Study
noted that ICT if used positively enhances learning processes and outcomes. Findings assert that
both the learning environment and curriculum pedagogy and content are central to the effective
use of ICT. However, teachers and students need to be confident in their subject knowledge as
well as in basic ICT literacy so that they can effectively integrate ICT into teaching and learning
programmes. The study suggested means to help administrators, teachers and students develop
The results of the study by Nasser (2014) in Qatar noted that teachers and students are not
frequently using ICT in activities associated to students’ assessment consistently. However, the
highest frequencies of ICT use by teachers and students correspond to the most basic and
conventional activities, such as prepare general classes and organise teacher’s work (educational
Furthermore the same study revealed that students’ access to ICT resources, 85% of the
students reported to have free access to computers, 50% to projection systems, and only 35% to
LMS/VLS systems. Moreover, less than 10% of them reported a free access to interactive
whiteboards and digital cameras. The frequency of use of ICT was influenced by access of ICT
resources. The most commonly used ICT resources were computers followed by TVs, while
digital cameras and scanners were hardly used due to their inaccessibility when needed and the
                                                37
cost of buying them. About 64.5% used the TVs daily, but for entertainment, not for teaching,
The research also stated that the use of variety of teaching-learning resources has the
potential of making students understand the subject matter easier as they get different
perspectives; however, proper use of such resources is what brings the impact. Such tasks tend to
be more fruitful when they are clear, teacher guided, and students have the necessary technical
skills, otherwise students tend to immerse themselves in searching for unnecessary information.
Since ICT availability is one of the most important obstacles to technology adoption and
integration in learning, secondary schools should make an effort towards increasing the
availability and accessibility to ICT resources to students in order to enhance students academic
achieve qualitative in learning. Based on these recommendations, this study suggested how the
accessibility to ICT of students can help improve the performance of students in secondary
2.3.6 Challenges of Use of ICT in enhancing Teaching and Learning to achieve Students’
Performance
Barriers, associated with ICT integration that fall within the physical realm are beyond
the direct control of the teachers. These barriers centre on accessibility and infrastructure and
include decisions about purchasing, locations of wiring drops, and decisions regarding the
Placing computers in centralised labs may provide students with equitable and efficient exposure
to technology but severely limit the technology’s accessibility for classroom instruction. Labs
deny teachers the flexibility of deciding when technology should be incorporated into instruction
                                                 38
and may send the message to students that computers are not central to learning or the activities
and teachers as challenges to effective utilisation of ICTs in teaching and learning in secondary
schools in Ardo-Kola and Jalingo. Poor electric power supply was 96% and he went on saying
that most of the schools are not linked to the national power supply. Lack of knowledgeable ICT
support staff was rated 89.3% and inadequacy of trained teachers on the use of ICT received
85%. High cost of ICT equipment, materials and accessories received 80.4% rating. This does
not differ from Adomi (2006) who reported high cost of ICT facilities as one of the major
challenges to the application of ICT in schools. Enakrire and Onyenenia, (2007) reported that the
inability to use ICTs in teaching and learning in secondary schools may be as a result of
insufficient funds. Inability to replace broken-down equipment and facilities was rated 63%.
Inadequate telephone services received 69.2%. The study found out that more than 40 % of the
population of Africa is in areas not covered by telecom services. This being the case, schools
Albirini (2006) carried out a study examining the factors relating to the teachers’ attitudes
evidence from high school English teachers about their perceptions of computer attributes,
including computer-training background. The results showed that a relatively high percentage of
the respondents (57%) had computers at home while only 33.4% of the respondents had access to
computers at school. This percentage gives a clear indication of the insufficiency of computers at
                                                39
Syrian schools, particularly for teacher use. Hence, he concluded that computer access has often
been one of the most important obstacles to technology adoption and integration worldwide.
According to GOK (2010), the current policy in Kenya is that it is the responsibility of
parents to put up physical facilities particularly in secondary schools. In view of the persistent
poverty, most of the parents are not able to place appropriate facilities to support implementation
of ICT in schools. According to Kenya National Bureau of Statistics (2012), 49.1% of the rural
population is absolutely poor. The schools in Arid and Semi-Arid parts of the country as well as
urban slums areas are the most constrained. There are limited resources to equip schools with
ICT infrastructure and this has been a barrier in the implementation of ICT in education
curriculum delivery. The principals of these schools are faced with the challenge of providing
that the main challenges faced during its implementation is the degree of disparity in
infrastructure and limited access, especially telecommunications and electricity that exists
between rural and urban areas (Makhanu, 2010, Manduku, Kosgey & Sang, 2012 ,Laaria, 2013).
Ncunge, Sakwa and Mwangi (2012) noted that in Kenya some schools had computers but this
could be limited to one computer in the office of the school head. The author concluded that very
few schools had sufficient ICT tools for teaching and learning. In schools with computers, the
study found that the student-computer ratio was high and this was a challenge faced during
According to Mukeka (2008), lack of adequate computers and frequent breakages were
main challenges to students in most schools leading to many students sharing one computer.
Wanjala (2013) stated that with respect to the great concern about digital device, access to ICT
                                                40
facilities is currently one of the major challenges in Africa and Kenya. The research went on
saying that the ratio of one computer to 15 students is the norm in most developed countries, the
ration in Africa stands at one computer to 150 students and ration is wider in disadvantaged
regions and areas. The lack of enough ICT resources affects the attitude of the students.
An assessment by Gogo ( 2012) of the factors affecting the use of ICT in teaching
and learning in secondary schools in Kangema-Muranga County investigated among others the
teachers’ knowledge and skills in application of ICT influence the use of ICT in teaching and
learning. The study targeted principals and teachers and used questionnaires, interview guides
and observation guide to collect the data. The study revealed that many factors influence ICT
integration. The study concluded that the restrictive administrative practices budgetary
allocations and lack of proper ICT policies in schools leading to limited ICT use and integration
in secondary schools. Furthermore, limited and uncoordinated approach to imparting skill and
competencies to teachers remains a major barrier in the integration of ICT in education in Africa
and Kenya in particular (Farell, 2007). The cost of ICT has made it difficult to some schools to
acquire them and some community leaders may not have a priority to acquire and install them in
emphasised the management of principals as change agents. The study used a mixed methods
design involving both quantitative and qualitative approaches. The target population was
however narrowed to principals and their deputies only without involving other stakeholders.
The study found out that the ICT application literacy of principals goes hand in hand with
students’ academic performance and plays a significant role in influencing school performance.
                                                41
The study noted that there is massive investment in buying ICT infrastructure, but principals’
training does not appear to be a priority. It can be noted that even if principals were literate in
ICT, the availability of ICT resources in schools for teaching and learning need to be spelt out to
The study carried out by Wahome (2011) on the preparedness and extent of use of ICT in
public secondary schools in Kandara District, Muranga County, Kenya found out that 33.7% of
students do not use any ICT equipment at all in learning and 39,55% of teachers do not use
any ICT equipment for instruction. The study concluded that there are many challenges facing
schools such as lack of ICT infrastructure and inadequate trained ICT teachers as they tried to
integrate ICT in order to improve performance. However, the study does not specify the
challenges which raise from principals’ management roles as suggested by the study.
Hwee, Canggadibrata & Jing (2008) outlined that students may become ultimately over-
reliant on technology and even have difficulties in learning without them. This may lead to
laziness and diminish the role of the teacher. While working alone; ICT can be useful but
impersonal and cannot replace a teacher. Students may become frustrated when they have
difficulties either in using ICT or comprehending subject matter and need a teacher’s help. If
unchecked, ICT experiences may affect school outcomes. The frequent use of ICT for school
work and uncontrolled access to internet may lead some students to side-track into irrelevant,
like pornographic materials, computer games and social network which will in turn, reduce
their efficiency or lead to moral degradation. The researches above identified the following as
the most significant factors inhibiting the success of computer development projects: Insufficient
numbers of computers and peripheral devices; teacher’s lack of knowledge; inadequate software
for instruction and inadequate technical assistance. The researches above did not suggest ways to
                                                42
overcome the above challenges; the study provided recommendations on the effective use of ICT
in enhancing performance.
2.3.7 Strategies to overcome Challenges Faced in the Integration of ICT AND Students’
Performance.
The commission of Inquiry into education System (TIQET, 1999) recommends, Kenya
should provide ICT literacy skills. The cost of ICT products and services could be reduced by
Wahome (2011) said that the degree of use and integration of ICT in secondary schools is a
principals, teachers and teachers. In the area of education, the national ICT policy emphasises
integration of ICT at all levels; enhancing capacity of research and development in each sector.
The researcher recommended different ways for teachers to concentrate on positive effects of
ICT like looking for the great contribution ICT makes in simplifying complex concepts in
learning.
The Ministry of Education was given the mandate by the Government of Kenya to lead
the monitoring and evaluation of the strategy’s implementation, guided by overall government
policies on education and ICT, specific education strategic documents for implementing its
mandate, and global goals such as Education for All (EFA) and the Millennium Development
Goals (MDGs). This mandate is carried out through a ministerial ICT committee that meets
monthly and reports quarterly on progress. Therefore, the Ministry of Education will evaluate the
implementation of ICT and its influence on students’ learning and performance in different
schools especially in Langata district and put strategies which can enhance students’ learning.
                                               43
The National ICT master Plan: connected Kenyan 2017 launched in 2013, envisions Kenya to
become Africa’s most globally respected knowledge economy. Educational institutions are
among other targets that will be connected through ICT by a countrywide robust, accessible, and
affordable ICT infrastructure that will make public services available. School services, for
instance, will include online access by parents and other stakeholders to students’ information
In her 2005 ICT in Education Options Paper, Kenya recognises the many ways in which
information and communication technologies (ICTs) can support and improve the delivery of
quality education for all Kenyans. The Ministry of Education (2006) developed a Kenya
Education Sector Support Program (KESSP) in 2005 that featured ICT as one of the priority
areas with the aim of mainstreaming ICTs into the teaching and learning process in order to
improve students’ performance. The National ICT Policy embedded this intent as a national
priority and provided the impetus for the ministry to develop its sector policy on ICT in
Education. The ministry moved quickly and, in June 2006, introduced the National ICT Strategy
for Education and Training (MoE, 2006). This document, referred to as the ICT policy for the
education sector, consists of the following components, each with its own statement of strategic
objectives and expected outcomes: ICT in education policy, digital equipment, connectivity and
network infrastructure, access and equity, technical support and maintenance, harnessing
Kenya vision 2030 and Medium Term Plan (MTP), the aim of government is to ensure
many computers are provided to schools in addition to the current efforts by the ministry of
Education to channel more resources towards adequate ICT infrastructure. The Ministry of
                                              44
Education of Kenya however recognises several challenges in delivery of education services
so as to achieve these goals of Kenya Vision 2030 which includes the need to ensure improved
access, equity and quality that require enhanced planning and management which can be
Despite the attendant benefits of use of ICT in education, and the Government’s
recognition of the potential of ICT to enhancing development, Kenya’s involvement in the ICT
revolution in education is still low. In a research project (Kenya School Net, 2003) conducted in
November 2002, only 46.4% of the sampled schools had computers although there did appear to
be a high level of awareness of the benefits of computers in schools. Almost 40% of schools had
less than 10 computers, and therefore inadequate numbers for teaching and learning. More than
20% had less than 5 computers indicating that the computers were largely used for administrative
purposes.
The literature review provided a great contribution to study on the influence of ICT on
students’ learning and performance in different part of the world, in Africa and in Kenya. The
principals’ attitudes towards ICT as well as their perceptions about the factors that facilitate or
inhibits ICT integration in primary schools stated that principals had positive attitudes towards
ICT integration. A study done by Westhuizen, Nel & Barry (2012) in South Africa on an
Teaching and Learning revealed the positive influence of DVD technology in Geography on
students’ performance.
                                                45
       The study done by Bekyibei (2012) on the state of availability of the various ICT
resources in the secondary schools in Uasin Gishu County, Kenya found out that most schools
did not have proper ICT infrastructure. The study carried out by Wahome (2011) on the
preparedness and extent of use of ICT in public secondary schools in Kandara District, Muranga
County, Kenya found out that 33.7% of students do not use any ICT equipment at all in
learning and 39,55% of teachers do not use any ICT equipment for instruction. The study
concluded that there are many challenges facing schools such as lack of ICT infrastructure and
inadequate trained ICT teachers as they tried to integrate ICT in order to improve performance.
However, the study does not specify the challenges which emanate from principals’ management
The studies above do not specify clearly the influence of principals’ attitudes towards
ICT and students’ academic performance. Therefore the study included a questionnaire and
interview guide to find out the influence of principals attitudes towards ICT and its influence on
students’ academic performance. The gap was identified in line with the sample and design used
to conduct the studies of literature reviewed above. The studies used descriptive survey design
and Monkey survey design to collect data but the current research used a convergent parallel
Concerning the sample, Wahome (2011) said that the degree of use and integration of
ICT in secondary schools is a product of concerted efforts of various stakeholders including the
ministry of education, principals, teachers and students; however this research did not include
students in the research. The research used questionnaire only for principals and Board of
Management (BOM), to fill the gap the current study involved principals, teachers and students.
                                                46
        In regard to the instruments used to collect data, the research carried by Albirini (2006) to
investigate the factors related to the teachers’ attitudes towards information and communication
technologies designed a questionnaire to collect evidence from high school English teachers
the studies reviewed above used only questionnaire, few of them included an interview guide and
observation guide and none of them used document analysis, therefore this study included
document analysis beside the questionnaire, interview guide and observation guide to collect the
data.
Studies above dealt with the implementation of ICT in secondary schools and challenges
in different provinces of Kenya, however out of the reviewed literature; there is inadequate
information about the research that specifically focused on the influence of ICT on students’
performance in secondary schools in Langata Sub County. Therefore this study focused on the
                                                 47
                                     CHAPTER THREE
3.1 Introduction
This chapter explained the methods applied in carrying out this research. The chapter covered
the following sections: Research design, Target Population, Sample and Sampling Procedures,
Research Instruments, Validity and Reliability of Instruments, Data Collection Procedures, Data
has the biggest slum, Kibera, in the Sub-Sahara region in Africa. There are 43 secondary schools,
38 private and 5 public schools. Many private schools are located in Kibera because of the high
needs of poor children for education and the presence of many NGO (Non-Governmental
inquiry that combines both qualitative and quantitative methods concurrently, prioritizing both
methods almost equally (Creswell, 2013). This design involves one data set providing a
supportive, secondary role in a study. According to Watkins and Gioia (2015), the design
advocates that a single data set is not sufficient to provide answers to a research question.
Different types of questions require different types of data. In this case, the quantitative and
qualitative methods complemented each other and provided for the triangulation of findings,
                                               48
hence greater validity of the emerging inferences. Whereas the quantitative approach provided a
more general understanding of the issue of influence of ICT integration on students’ academic
performance, the qualitative provided a detailed and in-depth understanding of the same.
Key components of convergent parallel mixed methods approach, as with any other
mixed methods approach, have to do with priority and sequence. In terms of priority, both
qualitative and quantitative was given equal weight. In terms of sequence the researcher
According to Kothari (2011) target population is the total number of respondents in the total
environment of interest to the researcher. The target population for this study consisted of all
Principals, secondary school teachers, and students of 9 selected schools within Langata Sub-
County.
According to Kombo and Tromp (2013), a sample is a section or a sub group of the
population we intend to study and sampling is the process of selecting a subset or sample unit
from a larger group or population of interest with the purpose of addressing the research
questions. Sampling is the procedure a researcher uses to gather people, places of things to study
(Kombo & Tromp, 2013). Cohen, Manion and Morison (2013) stated that it is adequate to take
10% to 20% of the total population for a large and a small population respectively in an
embedded mixed methods approach. Based on this, the researcher adopted 20% to sample
participants in the study. Principals were selected through automatic inclusion, teachers and
students through stratified random sampling. Both probability and non-probability sampling were
                                                  49
used in this study. A probability sampling is a form of sampling that is randomised while non-
3.5.1 Schools
Langata Sub- County has 43 secondary schools (Langata Sub -County Education Office, January
2017) out of which 9 schools were selected (1 public secondary school and 8 private schools)
representing 20% of all schools in Langata. The researcher used stratified and simple random
sampling for the selection of schools involved in the study. The researcher wrote names of 5
public schools and 38 private secondary schools on small pieces of paper folded them and placed
them in a small box. The papers were mixed by shaking the box. The researcher then picked the
first 8 pieces of paper with the names of 38 private schools from the box and unfolded them and
then for the second round, the researcher picked one piece of paper from the box with the 5
names of public schools. The schools whose names appeared on the unfolded papers constituted
the sample. Cohen, Manion and Morison (2013) stated that it is adequate to take 10% to 20% of
the total population for a large number of populations. Therefore 20% are representative for all
categories of schools.
3.5.2 Principals
Principals are the heads of the institutions and they carry out both teaching and
administrative work. In this study the principals were chosen because they are administrators
who supervise, coordinate and ensure that facilities are in place and they play important role in
the process of integration and use of ICT in education. The principals were automatically
sampled from the 9 selected secondary schools, since each school has one, the study involved 9
principals.
                                               50
3.5.3 Teachers
Teachers play a key role in operational planning on ICT use in teaching and learning. They are in
a better position to provide relevant information about the use of ICT in teaching and learning
and their influence on students’ performance. There are 405 teachers from 43 secondary schools
in Langata Sub-County (Langata Sub-County Education Office, January 2017) out of which 81
representing the 20% of total teachers. Stratified random sampling was used to sample teachers
from 9 selected schools preferably from science, humanities, languages and technical
departments. Based on the number of the teachers in the school, small pieces of paper one
written “yes” and the rest “no” were prepared and folded. The teachers were requested to pick
them randomly. The teacher who picked the piece of paper with “yes” formed the sample. This
3.5.4 Students
Students were targeted because they are expected to use ICT during the process of
acquiring knowledge, skills and attitude. The study involved students of Form three and form
four because they have been in schools longer than form one and two and they have more
experience of using ICT. The total number of students in Form three and four is 900 out of which
180 students participated in the study representing 20% of total number of students. In each
selected secondary school, 20 students constituted the sample. Through stratified random
sampling; the 10 students in each form were selected. The strata were based on classes and the
experience of using ICT; 10 students in each form were selected. Based on the number of
students in each Form, small pieces of paper 10 written “agree” and the rest “disagree” were
prepared and folded. The students from each class picked them randomly. The student who
                                               51
Table 1
Sampling Matrix
Category                      Target Population    %       Sample Size     Sampling Technique
Public schools                5                    20        1             Stratified Random Sampling
Private Schools               38                   21        8             Stratified Random Sampling
Principals(Public schools)    5                    20        1             Automatic inclusion
Principals(Private schools)   38                   21        8             Automatic inclusion
Teachers                      405                  20        81            Stratified Random Sampling
Students                      900                  20       180            Stratified Random Sampling
Total                                                        270            Study Participants
Source: Langata Sub- County Education Office, January 2017
The research instruments are tools that are used to collect the required data. The
research’s instruments that were used to collect data include: Questionnaires, interview guide for
designed instrument for collecting data directly from people. Questionnaires served a tool for
collecting both qualitative and quantitative data. In order to explore the use of ICTs in enhancing
teaching and learning, data were collected using three sets of questionnaires , an interview guide
and an observation guide: The three sets of questionnaires which include: principals’
The questionnaire had six sections which included Section A: Demographic information
based on gender, age, experience, level of education, type of school. Section B: Extent to which
teachers are adequately prepared to integrate and use ICT in teaching and learning. Section C:
Attitude of teachers towards the use of computers in teaching and learning. Section D: Level of
                                                  52
ICT integration in teaching and learning. Section E: Availability of ICT infrastructure and
facilities. Section F: Challenges faced in ICT integration and use in secondary schools.
The questionnaire had five sections which included: Section A: Demographic information
based on age, level of education and type of school. Section B: Attitude towards the use of
computers in teaching and learning. Section C: Attitude of teachers towards the use of computers
in teaching and learning. Section D solicited the level of ICT integration in teaching and
learning. Section E deals with the availability of ICT infrastructure and facilities. Section F
provided the challenges faced in ICT integration and use in secondary schools.
which the researcher asks the respondent to respond to a number of questions in a face-to-face or
on-line conversation. Principals have a busy work schedule and may not get time to fill a
questionnaire. Hence to get information for the study, the researcher interviewed the principals to
obtain the data required to answer specific questions of the study. The information required was
mainly on the extent to which principals are adequately prepared to integrate and use ICT in
teaching and learning, the attitude of principals towards the use of computers in teaching and
learning, the availability of ICT infrastructure and facilities, MOE initiatives and strategies in
establishing ICT in secondary schools and the Challenges faced in ICT integration and use in
secondary schools.
The researcher used an observation guide to collect information on the available ICT
infrastructure and facilities in the sampled schools. The observation guide had four sections
                                                53
mainly: ICT infrastructure put in place at the computer laboratory and the Learning Resource
Centre, access to the ICTs for teachers and learners, technical support available and the various
uses of ICTs. This included information of the number of available computers, overhead
projectors; DVDs, VCDs, Computer software, hardware; the adequacy and working condition of
the facilities.
Document analysis is a qualitative data instrument where document are quoted and
interpreted by the researcher to voice meaning to the phenomenon under study (Kothari, 2011).
Documents are rich sources of insights which provide a basis for formulation and background
information. The researcher scrutinised the various courses offered in the selected secondary
schools and schemes of work to determine the level of integration of ICTs in various subjects.
The researcher checked the syllabus of various courses offered in the 9 schools to determine the
level to which integration of ICT has been accomplished. The researcher analysed the timetables
to find out whether the computer literacy skill classes are allocated lessons. The researcher
analysed the performance of students taking computer subject to find out the influence of ICT on
students’ performance. The documents’analysis helped the researcher to critique and ascertain
population, face and content validity was determined. The use of professional experts is highly
recommended by Creswell (2014) in establishing validity of an instrument .To establish face and
content validity of the questionnaire and interview protocol, the researcher submitted these
instruments to a panel of 3-5 professional experts in the area of ICT at the Catholic University of
                                                54
Eastern Africa and discussed the instruments with peer colleagues to improve the content. The
experts and peers gave their opinion on the instruments whether they capture the content of the
topic or not. Then the researcher corrected the instruments to enhance their validity. In addition,
it helped the researcher to improve on clarity and ambiguity of items, adequacy of instruction on
the instruments, appropriateness of difficult level for the participants and correct any
grammatical mistakes.
A pilot test helps to clarify the questions, eliminate ambiguities and identify redundancies
(Mugenda, 2011). After designing the questionnaire, and after it had been validated, the
researcher sampled 10 teachers and 10 students from one school outside the 9 selected schools.
These participants were used to pilot the questionnaire items to counter check if the questions are
overtime. The most commonly used technique to determine reliability is the reliability
correlation coefficient. There are various methods of testing reliability that include test-retest,
reliability in this study, the researcher measured internal consistency of various closed items in
For quantitative data, Cronbach’s Alpha was used to measure reliability of questionnaire
Likert scale instruments. This was done to find out the reliability using correlation coefficient
score of 0.7 and above to confirm that the instrument is reliable (Babatunde & Low, 2015).
                                                 55
          Data which had closed items were coded and using the SPSS for windows to find out the
relationship among the questions. The questionnaire items used in the alpha method included all
closed ended questions.Using a Statistical Package for Social Sciences (SPSS) version 20, a
Cronbach’s Alpha was used to measure reliability of the responses obtained from Likert scale
items. The analysis shows if the instruments are reliable enough to collect data that will expect to
answer the research questions or the researcher has to clarify the instruments (Gay, Geoffrey &
Table 2
Results of Cronbach’s Statistics Reliability for Students and Teachers.
Respondents                       Number of Items                   Cronbach Alpha
Teachers 39 0.74
Students 32 0.71
Table 2 has shown that the study consisted of 71 items for the teachers and items for the
students from the research questions that yielded a reliability of 0.71 and 0.74 for teachers and
assumes values between 0-1, with 0 representing an instrument full of error and 1 representing
Hence the instruments were reliable. Thus for the instruments in this study; the test returned a
correlation co-efficient of 0.7 which was within the prescribed limits (0.6 and 1).This result was
satisfactory and formed a basis for accepting the instruments’ internal consistency and reliability.
when it is repeated would give the same result. An instrument is reliable if it yields measures that
                                                56
are consistent each time it is administered to the same individuals. The reliability of research
instruments in qualitative data focuses on the researcher being the instrument itself. In research,
Conformability (neutrality) involves the degree of neutrality or the extent to which the
findings of a study are shape solely by the participants and not the researcher bias, motivation or
interests. The researcher used method and source triangulation in order to avoid the effect of
investigator’s bias.
Transferability (applicability) refers to showing that the findings of the research can be
applied to other contexts and settings. The researcher followed a research design and
methodology, collected in-depth data for description of the phenomenon of the study. This
allows other researchers to have a proper understanding and able them to make judgement about
According to Davis (2014), credibility ascertains that the study reflects the experiences
of those being studied and the results can be trusted. In determining credibility and dependability
of interview guide and observation guide for the principals and teachers, the researcher gave
enough time during the interviews for the participants to explain all they had to say. The data
collected from the interviews were read back to the participants to ascertain that what the
researcher captured is a true reflection of what they had said. To ensure correctness of the data
recorded during report writing, the researcher involved some of the participants for confirmation.
Creswell (2014) stated that the researcher makes the use of member checking throughout the
writing process to ensure that what will be written will be actually what the participants will
share. This was done by taking specific descriptions or themes back to the participants to
                                                57
determine accuracy from the participants. This provided the participants with an opportunity to
In addition, dependability means that, in case of any replication the findings of the study
will remain constant. The researcher in this study ensured that various instruments were utilized
to complement one another and thus yielded richer findings. Dependability requires the
researcher to report any detail in the procedures of research so as to allow other researchers to
either come up with the same findings or repeat the work based on the findings to be confirmed
or not. As far as the document analysis reliability, the researcher keenly analysed the documents
and their contents and ensured that all the official documents to consult were stamped.
practice of capturing data while the data collection procedures refer to the protocol that must be
followed to ensure that data collection tools are applied correctly and efficiently. With this in
mind, the Researcher paid attention to logistical issues that included pre-field work, fieldwork
For pre-field work, before conducting the study, the researcher obtained authorization
from the Catholic University of Eastern Africa (CUEA) and from the National Commission for
Science, Technology and Innovations (NACOSTI). Using the NACOSTI permit the researcher
sought the authorization from the District Education Officer to access the sampled schools in
Langata Sub-County. During fieldwork, the researcher sought the consent from respective
principals of the sampled schools. The researcher then visited the schools to meet the
respondents and explained to them the purpose of the study and sought consent from them before
administering the questionnaires to the participants. This helped to create rapport between the
                                               58
researcher and the participants. The researcher gave enough time to the participants to fill the
questionnaire at their convenience time by collecting them one or two days later according to
their availability.
The researcher booked an appointment with the principals of sampled schools for
interviews. Interviews were conducted using the pre-constructed interview guide. The
interviewer took short notes to capture all important information. Immediately after each
interview, the researcher reviewed the notes the principals to ensure dependability of data
collected.
Data analysis is the process of organizing data into meaningful and useful information
that helps us to answer the research questions (Gay, Mills & Airasian, 2015). The research used
quantitative and qualitative data analysis procedures. Data obtained from quantitative
instruments were entered according to various variables and research questions in the Statistical
Package for Social Sciences (SPSS) version 20 computer softwares for windows programme and
were analysed using descriptive statistics such as frequencies, percentages and mean. After
observations guide were systematically coded, organised to generate categories and themes
basing on research questions. The researcher then presented the data in form of narratives and
Mugenda (2011) encourages ethical issues to be considered in the planning of the study,
data collection and analysis, dissemination and use of the results. The principle of confidentiality
                                                59
was adhered to as much as possible in the research. According to Gatara (2010) the principle of
voluntary participation after verbal content is crucial in any research and the participants were
willingly involved and they were the ones to know the benefits and risks associated with their
contribution to the research. To do this well, he encourages that the purpose of the research is
clarified to participants. Therefore, the researcher included a short paragraph on the introductory
form to explain who was doing the research and why this research was being carried out.
During data collection, the researcher ensured confidentiality of the information obtained
from the participants by assuring the research participants that the information got was purely for
research purposes (Hammersley & Traianou, 2012).To ensure this, anonymity of the participants
was taken care of by asking both the students and faculty members not to indicate their names on
the research questionnaire. During data analysis and reporting, pseudonyms were used in order to
protect the identities of the participants. It is strongly recommended that researchers need to
disassociate names from responses during the coding and recording process (Creswell, 2014).
The researcher was honest (Geiger, 2015) during report writing and only reported what the
participants had shared. Intellectual property rights should be respected at all costs (Geiger,
2015). To avoid plagiarism and fraud, the researcher duly acknowledged all the authors of the
works that had been cited and any other information that was not the researcher’s own (Brooks,
Riele, & Maguire, 2014). Finally, the researcher also avoided any incrimination. The
participants’ privacy was ensured through asking them not to write their names on the
questionnaires.
                                                60
                                        CHAPTER FOUR
FINDINGS
4.1 Introduction
This chapter presents the findings of the study. It is divided into two sections which
comprise of the demographic characteristics of the respondents and the findings according to the
research questions. After reporting on the return rate of questionnaires and demographic
characteristics of the respondents who are principals, teachers and students in the sampled
schools in Langata Sub-County, the findings are presented according to the research questions
iv. The Attitudes of Principals, Teachers and Students towards ICT use in Teaching and
Learning.
vi. Strategies to overcome Challenges and Ways of enhancing the Implementation of ICT in
Schools.
                                                 61
4.2 Questionnaire Return Rate
Table 3
Questionnaire Return Rate
Respondents              Frequency               Return Rate             Percentage
Principals 9 8 88.89
Teachers 81 68 83.95
teachers and students in the 9 secondary schools in Langata Sub-County. However, only 229
respondents returned the questionnaire fully completed to the researcher. Table 3 shows that the
total return rate of the respondents is 84.81%. According to Mugenda (2003), a return rate of
75% and above is deemed representative a study since it reduces the level of sampling bias.
The research of this nature requires information of the background of respondents. The
demographic characteristics covered by the study were gender, age, and level of education,
The background characteristic determined from the principals and teachers consisted of
gender, age, level of education and working experience. The responses from the respondents are
as summarized in Table 4.
                                               62
Table 4
Demographic Characteristics of Principals and Teachers
                                 Principals                       Teachers
                                 F                    %           F                 %
Gender
Male                             8                    87.5        40                58.8
Female                           1                    12.5        28                41.2
Age
30-40 Years                      5                    62.5        59                86.8
Above 40 Years                   3                    37.5        9                 13.2
Level of Education
Diploma                              -                -           2                 2.9
Bachelor’s Degree                5                    50          54                79.4
Master’s Degree                  3                    37.5        12                17.6
Working Experience
1-5 years                        6                    75          43                63.2
6- 10 Years                      2                    25          19                27.9
More than 10 Years               -                    -           6                 8.8
School Type
Public                           1                    12.5        5                 87.4
Private                          8                    87.5        63                92.6
Table 4 clearly shows that 87.5 % of principals and 58.8% of teachers in this study were
male, while 12.5% of principals and 41.2% of teachers were female. This means that the
majority of principals and teachers who participated in the study were males. The difference can
be attributed to the fact that there are more males teachers in the sampled schools than females
                                                 63
and the majority of private schools sampled in the study are mixed schools and located in the
Kibera.
The results show that 62.5% of principals and 86.8% of teachers were aged between 30-
40 years old while 37.5% of principals and 13.2% of teachers were 40 years old and above. This
demonstrates that the majority of principals and teachers were relatively mature in terms of age.
Therefore they provided relevant information on the influence of ICT on students’ performance
In term of level of education, the findings clearly show that 50% of the principals and
79.4% of the teachers had bachelor’ degree in education whereas, 50% of the principals and
17.6% of the teachers had master degree and 2.9% of the teachers had diploma in education. This
means that all principals and teachers were well trained and capable to provide informed
experience between 1-5 years while 25% of principals and 27.9% of teachers had served in their
profession between 6-10 years, 8.8% of teachers had taught more than 10 years. This shows that
the majority of respondents had been in their respective schools for a significant period of
time, hence they were in a better position to give information sought by the research
The respondents for the study were drawn from 1 public and 8 private schools. The
results also show that 7.4% of teachers were from a public school and 92.6% of teachers were
from the private schools. This showed that the majority of teachers who participated in this study
were from private. This can be explained due to the number of the sampled private schools
nevertheless both public and private schools characteristics were represented. According to
                                               64
Rogers (2003), these characteristics are important because they determine who adopts, diffuses,
implements the innovation and convinces others to use it, and in this study, the principals
The background characteristic determined from the students consisted of gender, age,
class to test their ability to understand and answer the questionnaire. The responses from the
Table 5
Responses on Demographic Characteristics of Students
                                  F                                %
Gender
Male                              91                               59.5
Female                            62                               40.5
Age
15-17 Years                       89                               58.2
18 - 20Years                      60                               39.2
20 and above                      4                                2.6
Class
Form 3                            86                               56.2
Form 4                            67                               43.8
The results depicted in table 5 clearly shows the demographic characteristics of sampled
students for the study. In term of gender 91.5% were male students and 40.5% females. The
difference in gender can be explained due to the less number of female students enrolled in the
sampled schools.
                                                65
        Regarding the age, 58.2% of students were 15- 17 years old, 39.2% were 18- 20 years
old and 2.6% of students were 20 and above. The age of respondents proved that students were
mature enough to give information pertaining the influence of ICT on their performance.
Concerning the level of education, study dealt with form 3 and forms 4 students due to
their experience on the use of ICT within the school system. The information gathered was vital
for the study as the senior classes were more familiar with the ICT status and use in their
schools. Both form 3 and form 4 were found to have more comprehensive responses on the
The demographic information in table 4, 5 and 6 show that majority of the respondents
were from private schools. This information was vital because majority of the schools in Langata
Sub-County are private schools. The researcher ensured that each sampled school was well
represented in the study to ensure data collected captured situations in each category of school
and well represented in the study with the respondents well distributed according to the number
In this section, the influence of ICT as a tool for teaching and learning on students’
academic performance in secondary schools was covered under the following headings: Extent
of preparedness of principals and teachers to use ICT in schools and the level of ICT integration
To determine the extent to which teachers are adequately prepared to integrate ICT in
their schools, principals and teachers were asked if they had adequate skills in use of ICT, if the
attended any in-service training and the sponsors of the attended training.
                                                66
Table 6
Responses of Teachers extent of preparedness to use ICT
                                Yes                                      No
F % F %
Parents 8 11.7 - -
Table 6 shows that 69.1% of teachers attended in-service training and had adequate skills
in the use of ICT while 30.9% did not attend in-service training and did not have adequate skills
in the use of ICT. The findings from principals’ interview indicated that out of 8 principals who
participated in the study attended in- service training. One of the principals affirmed that:
I am well equipped with ICT skills and I attended many workshops where we are
encouraged to integrate them in our schools. Yearly I attend seminars on ICT. I received many
This implies that the preparedness of teachers and principals in the use of ICT in the
sampled schools is not a major hindrance in the integration of ICT in teaching and learning
                                                  67
secondary schools in Langata Sub-County since more than a half percentage of principals and
Concerning the in- service training sponsors, the findings show that 45.6% of teachers
were sponsored by the government, 29, 4% sponsored by the donors, 13.2% were self-sponsored
and 11.7% of teachers were sponsored by parents. Concerning the in service training sponsors
I do not struggle for the sponsorship of my in- service training because the school has
enough money for my training. My school provides transport and training fee even
This means that schools takes responsibility to train the principals acquiring ICT skills
however there is a challenge for some schools to sponsor teachers for ICT training. These
findings concur with Makhanu (2010) on Principals’ literacy in ICT, the study emphasised the
Kenya.
                                                68
Table 7
Teachers’ Responses on the Perceived needs on any ICT training
Statement                               SA                A         NS       D          SD
                                       F     %        F       %     F    % F     %      F        %
Taking into account the ongoing
instruction of the new technology in
education, every teacher must be
trained on ICT skills.                 56    82.4 12          17.6 -     -   -   -      -        -
Teachers who are regular users of
ICT must also be trained on ICT for
teaching and learning                  53    51.5 31          45.6 -     -   2   2.9        -    -
ICT training is a waste of time        2     2.9      1       1.5   -    -   7   10.3       58   85.3
Teachers in-service on the use of
ICT in education is very crucial       48    70.6 17          27.9 -     -   1   1.5    -        -
Table 7 shows that 82 4.% of teachers strongly agreed that taking into account the on-
going instruction of the new technology, every teacher should be trained on the ICT skills. The
study also found out that 53% of teachers strongly agreed and 45.6% agreed that even those who
are already using ICT need to be trained on how to use ICT in teaching and learning.
Concerning the importance of training, the findings revealed that 85.3% of teachers
strongly disagreed that ICT training is a waste of time while 70.6% of teachers strongly agreed
that teachers in-service on the use of ICT in education is very crucial. The results in table 9
supports the findings by Osodo (2004) about the importance of training teachers on ICT, the
study revealed that training and technical assistance is important in teaching and learning of ICT
                                                 69
4.4.2 Teachers’ level of ICT Integration in Teaching.
To determine the extent to which teachers are adequately prepared to integrate ICT in
their teaching ,there were requested to indicate their responses using a five-point scale: To a
great extent, To some extent, To lesser extent ,Not sure, Not at all. The findings are shown in
Table 8.
Table 8
Teachers’ Responses on the level of ICT integration in teaching
    Statement             To a great       To some          To lesser    Not Sure         Not at
                           extent           extent           extent                        all
F % F (%) F % F % F %
Teachers have
undergone
computer literacy
classes               60        88.2   -       -        8         11.7   -      -     -       -
Integration of
ICT’s featuring in
the syllabus          57        83.8   -       -        -         -      -      -     -       -
Students have
some basic ICT
literacy skills       64        94.1   -       -        4         5.8    -      -     -       -
Relevant software
have been installed
to facilitate the
integration of ICT
in education          54        79.4   -       -        14        20.5   -      -     -       -
Table 8 shows that 88.2% of the teachers have undergone computer literacy to some
extent while 11.7% to lesser extent. The findings show that 83.8% of teachers affirmed that
there is integration of ICT. This proves that teachers have ICT skills and it is evident that they
                                               70
are integrating ICT in their teaching. The findings of the teachers contradict the findings by
Wanjala (2013) which revealed that the majority of the teachers were not prepared and lack ICT
skills. It shows that 94.1% of students have ICT literacy skills and perform well in the subject
where ICT are integrated. The table 10 also shows that 79.4% of teachers reported that relevant
software has been installed to facilitate the integration of ICT in their respective schools. It was
therefore clear from the study that the majority of the teachers were prepared to integrate and use
ICT in teaching, students have acquired ICT skills and schools have relevant software.
To determine the extent to which students are adequately prepared to integrate ICT in
their schools, students were asked to indicate their responses using a five-point scale: To a great
extent, To some extent, To lesser extent, Not sure, Not at all. The findings are shown in Table 9.
                                                71
Table 9
Student’s responses on the level of integration
F % F % F % F % F %
Integration of        ICT’s
featuring in the syllabus   16        10.5 59          38.6 38         24.8 -      -      31    20.2
Table 9 clearly demonstrates that 24. 2% of the students certified that their teachers have
undergone computer literacy classes to a greater extent, 54.9 % of students indicated that
their teachers are computer literate to some extent. This means that students benefited a lot from
the ICT skills because they see the way their teachers integrate ICT in their teaching.
Concerning integration of ICT in the syllabus, 10.5% of students outlined that ICT is
featured in their syllabus to greater extent, 38.6% to some extent, and 24.8 % to lesser extent
while 20.2% of students affirmed that ICT integration does not feature in their syllabus. The
findings show mixed feelings among the students about the integration of ICT in their syllabus,
this can be justified the fact that 20.2% of students are not sure of the integration of ICT in their
                                                  72
syllabus. Using document analysis, the researcher found that ICT integration feature in the
It is very difficult to the form three and form four to integrate fully ICT concept because our
school offer computer classes to form one and form two only however the knowledge they get in
form one and two help them to use ICT in form three and four.” This can be justified the fact
that in some schools, computer classes are offered only in form one and two however the
researcher found out that students expressed a great desire to take computer classes up to form
four.
With the assistance of school authorities, the researcher examined a number of schools’
records to ascertain the extent of ICT integration using the document analysis guide. It was
revealed that ICT was in the curriculum of the 9 sampled schools and different lessons were
allotted on the time table. The researcher found out that the schemes were available and ICT
Concerning the integration of ICT and students’ academic performance, the researcher
scrutinized the performance of several subjects where ICT were integrated .The researcher noted
that the records of the performance of students taking computer posted a good performance in
many schools. Concerning the integration of ICT in the syllabus, one principal said:
I wish our school allow us to continue with computer classes up to form four like in
This reveals that ICT integration in teaching and learning improve students’ academic
performance and therefore there is need to prioritise its use as a tool in enhancing students’
performance.
                                                73
4.4.4 Integration of ICT and Students Performance
performance of students in various subjects where ICT were integrated. Table 13 shows the
Table 10
Responses on Schools’ Students Performance
Subject                   Mean Score 2014              Mean Score 2015           Maximum
From Table 10, it is evident that for the period of 2014 to 2015, the selected schools
mean score in the subject listed above performed slightly higher than the previous year. The
results show that there was a slight improvement in the subjects due to the integration of ICT in
teaching. With regard to ICT integration and students’ performance, one principal stated:
Our school mean grade has improved from 2014 when we started integrating ICT in
teaching up to now. Every year we can see a slight improvement in the performance of
our students; hence I agree that ICT integration in the teaching and learning influence
                                               74
The findings from interviews with the principals revealed that all principals who participated in
the study said that ICT improved students’ performance in their respective schools. This is
evident that ICT integration in the teaching and learning improve students’ academic
performance. The findings contradict Andoch (2012) who pointed out that despite all these
teaching in many countries, the huge educational investment have produced little evidence on
To establish the availability of ICT facilities and equipment available a list of ICT
hardware, software, equipment and facilities like computers, scanner, printer, DVDs/ VCD
players, LCD projectors was presented in the questionnaire given to the computer teachers and
the teachers were to tick (√) Yes or No to the availability and they were required to indicate if
the available facilities were adequate or not adequate. Table11 provides the findings of teachers’
responses.
Table 11
Teachers’ Responses on the Availability and adequacy of the ICT Hardware
                                               75
         Table 11 shows that 73.5% of teachers indicated that the computers were available in s
schools ,30.9% of teachers indicated that internet was available, 73.5% of teachers indicated
that printers were available,8.8% of teachers pointed out that scanner was available,23.5% stated
that DVDs/ VCD players were available and 60.3% of teachers indicated that Computer
laboratories were available. Additionally, 8.8% of teachers said that their schools had E-
Readers. This means that ICT facilities are available in the schools which participated in the
study.
Concerning the adequacy of ICT infrastructure, the outcome presented in table 14 shows
that a percentage of 42.0% of teachers indicated that the computers were not adequate, 19% of
teachers pointed out that internet connectivity was not adequate .Furthermore, 63.3% of teachers
indicated that printers were not adequate. Concerning the projectors 80.8% of teachers pointed
out that projectors were not adequate. Additionally, 83.3% of teachers indicated that scanners
were not adequate. For DVDs/ VCD, 50% of teachers mentioned that they were not adequate.
The results show that 36% of teachers found the laboratories not adequate and 55% of teachers
pointed out that E-Readers were not adequate. This means that the schools derived little value
from the available facilities. In addition, all teachers indicated that Microsoftware, Word
processor, PowerPoint, Databases were installed in the computers available in their respective
schools.
In addition, the researcher also used an observation guide to verify responses provided
by the teachers. The findings confirmed that computers, scanners, internet, printers, were
available in sampled schools but still not adequate in some schools as it had been indicated by
teachers. Concerning the number of computers, one school indicated that they had only one
computer, one printer for the whole school and another school had only 9 computers for teachers
                                                 76
and students. The researcher observed that only one school among the 9 sampled had schools
computer technicians. The results show that radios and DVDs players were not adequate. This
Through the interviews and observation guide the researcher found out that the
distribution and availability of ICT resources largely depended on the type of the school and also
the mode of acquisition. In the private schools sampled, one had only 9 computers for teachers
and students, three private schools had more than 50 computers, and one school had 46
computers. These findings support the study by Nchunge, Sakwa & Mwangi (2012) which noted
that in Kenya some schools had computers but this could be limited to one computer in the office
of the school head and he concluded that very few schools had sufficient ICT tools for teaching
and learning. In schools with computers, the study found that the student-computer ratio was
high and this was a challenge faced during integration of technology in teaching.
The findings heighted that some schools did not have enough required equipment like
We had enough computers in our schools but most of the computers were not adequate
due to lack of antivirus, adequate maintenance. I wish the school can afford to employ
a computer lab technician to maintain the few computers we have (Interview, 20th Mach
2017).
This shows that the principals are aware of the inadequacy of the ICT facilities in the schools
The principals were asked to comment on the availability of the ICT facilities in their
schools. All principals indicated that the facilities were available and adequate to some extent.
Three principals reported that the ICT facilities available were not enough for the teachers and
                                                77
 students and they were not fully utilised due to lack of appropriate software and skills. Five
principals reported that despite the availability of facilities, they needed more facilities. This
affirmed the findings of Makhanu and Kamper (2010) that stated that the lack of adequate ICT
facilities in schools hinders its integration in the teaching and learning. The availability and
adequacy of ICT facilities had relatively low percentage as the majority of the principals had
inadequate ICT facilities in their schools. Furthermore this support Farewell (2007) who stated
that access to ICT facilities is currently one of the major challenges in Africa and Kenya. The
researcher felt that the sampled schools had some preparation with regard to ICT integration
To determine the extent of the use of internet teachers were requested to indicate their
responses using a three-point scale: To a great extent, To some extent, To lesser extent. The
 Table 12
 Teachers’ Responses on the Use of Internet
Statement                              To a great extent    To some extent        To lesser extent
                                        F          %         F         %          F           %
Use it to download information to
prepare my lessons.                    24         35.3      24        35.3       20         29.4
                                                  78
          Table 12 shows that 35,3% of teachers use internet to download information to
prepare lesson to a greater extent, 35.3% to some extent and 29.4% to lesser extent. 13.2% of
teachers use internet to watch movies related to their teaching subject to a greater extent, 38.2%
to great extent and 33.8% to lesser extent. This means that the majority of teachers use internet
for educational purpose because 92.6% of teachers stated that they use internet for relaxation to
the lesser extent. The outcomes show that there is low use of internet in all schools. The findings
justify the challenges faced by teachers to download information needed for their teaching. This
concurs with the study by Gogo (2012) which stated that the majority of teachers in Kangema-
Muranga County did not have access to internet and had challenges to download information
online.
To determine the extent of the use of internet, students were asked to indicate their
responses using a three-point scale: To a great extent, To some extent, To lesser extent. The
Table 13
Students’ Responses on the use of internet
                                                79
       Table 13 shows that 19% of students use internet to download information            for their
study to a greater extent, 22.2% to some extent and 58.8% to lesser extent. It demonstrates that
15.7% of students use internet to watch movies related to their study to a greater extent, while
20.3% to a great extent and 64.0% to lesser extent. The outcomes show that there is low use of
internet by students in all schools and students did not have access to information online. In
The internet in our schools is only for administration and teachers, students are not
allowed to go to the website even if they need to check information for a topic of study
This is clear that school’s policies do not allow students to access internet in school even for
educational purpose.
4.6 Attitudes of Teachers and Students towards the Integration of ICT in the Teaching and
Learning.
and learning was very important in this study because attitudes determine the way people
embrace ICT. It was measured using a likert scale where the choices ranged from Strongly
Agree, Agree, Not sure, Disagree and Strongly Disagree. The findings in response to various
attitude items for the different respondents were statistically analysed and the results are as
To determine the attitudes of Principals towards the integration of ICT in teaching and
learning, teachers filled a likert questionnaire using the statement with Strongly Agree, Agree,
Not sure, Disagree and Strongly Disagree. The findings were presented in Table 14.
                                                80
Table 14
Teachers’ Responses on Attitudes towards the Integration of ICT in the Teaching and
Learning
              Statement                       SA           A          NS          D         SD
                                              81
       Table 14 shows that the majority of teachers like computer technology, this can be
proven by the fact that 66.2% of teachers strongly agreed and 29.4% agreed. To the statement of
ICT is useful to teachers in their attempt to attain teaching objectives 48.5% of teachers strongly
agreed while 35.5% agreed. Whether ICT integration into curriculum will enable the teacher
cover the syllabus in good time, 60.3% of teachers strongly agreed while 33.8% agreed. In
relation with traditional methods and ICT, 79.4 % of teachers strongly disagreed with the
statement that reads I prefer to teach using traditional methods rather than ICT while 10.3%
strongly agreed with the same statement. This means that the majority of teachers support the
integration of ICT in teaching and have positive attitude towards ICT integration in teaching and
learning. This goes in line with Wanjala (2013) who stated that teachers’ attitudes determine the
agreed and 32.4% agreed that ICT integration enhances students’ performance. To the statement
about the students in my subject perform well because of ICT use, 98.2% of teachers strongly
agreed and 1.4% of them agreed. To whether ICT is integrated in education or not there will be
no change in students’ performance, 47.1% of teachers strongly disagreed while 35.3% of them
disagreed. This shows that teachers approved that ICT enhances students’ academic
performance.
Whether ICT develops a more autonomous learner centred in teaching and learning,
35.3% of teachers strongly agreed, 42.6% agreed whereas 19% of teachers were not sure and
About the use of the internet for teaching and learning encompasses risks to students,
13.2% of teachers strongly agreed and 20.6% of teachers agreed while 425% of teachers strongly
                                                82
disagreed and 16.2% disagreed. Unlike the majority of principals who found the use of internet
as a risk to students, the majority of teachers in this study supported the use of internet by the
students. The study revealed that the attitude of teachers is not impeding ICT integration since
the majority of teachers have a positive attitude towards the integration of ICT in teaching and
learning. Findings from the interview from the principals showed that all principals had positive
attitude towards the use of ICT in teaching and learning. One of the principals commented:
ICT are very important tool for education in today society. I love using ICT in my
administration work. They make my work very easy and I do not think that I can do
This proves that principals like using ICT and they find them effective.
4.6.2 Attitude of Students towards the Integration of ICT in Teaching and Learning.
To determine the attitudes of Principals towards the integration of ICT in teaching and
learning, students filled a likert questionnaire using the statement with Strongly Agree, Agree,
Not sure, Disagree and Strongly Disagree. The findings are shown in Table 15.
                                                83
Table 15
 Students’ Responses on Attitudes towards the Integration of ICT in the Teaching and
Learning.
Statement                                  SA           A        NS          D              SD
I use more ICT than textbooks         6     3.9    36   23.5 16 10.5 44          28.8 51     33.3
I understand well when teachers
use overhead projectors          in
teaching rather than chalk and
board.
                                      42    27.5   44   28.8 12 7.8     33       21.6 21     13.7
I think that ICT improve my
                                                   26   17.0 16 10.5 30          19.6 38     24.8
performance                           43    28.1
I use ICT to relax and chat
                                      54    35.4   39   25.5 11 7.2     12       7.8   37    24.2
with friends
I support the use of ICT in the
classroom because I perform
well with the use of ICT              63    41.2   51   33.3 6    3.9   14       9.2   19    12.4
Table 15 reveals that the majority of students like using computer as 58.8% of students
strongly agreed, 23.5% agreed with the statement I like using computer technology in school. In
addition 71.2% of students strongly agreed and 22.2% of them agreed that ICT is useful to
students in their attempt to attain the learning objectives. This signifies that students have
                                                   84
positive attitude towards the integration of ICT in teaching and learning. About the use of ICT,
the majority of students use more textbooks than ICT as the findings revealed that 28.8%
strongly disagreed and 33.3% of students disagreed with the statement I use more ICT than
textbooks. This means that students do not have enough access to ICT facilities and still use
more textbooks than ICT. The results also show that 35.4% of students strongly agreed and
25.5% agreed that they use ICT to relax and chat with friends. This means that the majority of
students use ICT more for socialisation than for learning purpose.
Concerning ICT and students’ performance, 28.1% of students strongly agreed and
17.0% agreed that ICT integration improve their performance. In addition, 41.1% of students
strongly agreed and 33.3% of students agreed that they support the use of ICT in classroom
because they perform well. These results proved that students are not sure of the impact of ICT
on their performance. The confused attitude of students towards ICT integration and
performance does not impede integration of ICT in their learning since they are willing to use
ICT and wish to have computer classes up to form four. This concurs with the study Oldfield
(2010) that concluded that the impact of ICT use on student achievement remains difficult to
The study also sought the challenges faced by principals; teachers and students in the
integration of ICT in relation with students’ performance. The responses obtained from the
The teachers were asked to state challenges encountered in integrating ICT in teaching
that affect students’ performance. Their responses are summarised in Table 16.
                                               85
Table 16
Responses of the Challenges faced by the Teachers
Challenges                                                    F                      %
Shortage of internet connectivity                            60                     88.2
Inadequate ICT facilities                                    52                     76.5
Lack of Trained personnel                                    52                     76.5
Lack of Lab/ lab technician                                  45                     66.1
Shortage of large room                                       42                     61.7
Lack of support from the administration                      30                     44.1
Workload/ exam pressure                                      24                     35.2
Lack of interest from the teachers                           16                     23.5
Table 16 has shown that inadequate ICT facilities have been mentioned by 76.5% of
teachers. The interviews with principals indicated that there were no enough computers, printers
and projectors and even the few ICT facilities available many were inadequate for the schools.
My schools have 45 computers and one projectors but among them only ten computers
are in good working conditions. Students are willing to learn how to use them but they
are useless in the computer lab. This is the main challenge faced in integration of ICT in
This means that inadequate ICT facilities are one of the main challenges faced by
schools. These results support the study by Jones (2009) that pointed out that the lack of school
ICT facilities and technical support, lack of teacher confidence and skills, and lack of teachers’
understanding about the potential in integration of ICT to make a difference to student learning
were the main challenges in embracing ICT in schools and teachers who did not have enough
                                               86
access to ICT facilities and adequate skills to integrate ICT scored low performance in their
subject.
This signifies the inadequate internet connectivity limited teachers to download information for
their teaching and access to videos related to their teaching subjects. This shows that despite the
performance, lack of adequate facilities and adequate internet connectivity prevented teachers to
Another challenge pointed out by 66.1% of teachers was the shortage of large room to
accommodate students for the computer classes. One of the principals pointed out that:
In my school, we have small classroom and even the room we use as computer lab cannot
accommodate many students, it is really difficult to keep students in the small for 40 minutes, it
is not conducive. (Interview, March, 2017). This leads to lack of concentration of students during
computer classes.
Lack of ICT trained personnel was mentioned by 76.5% of teachers as a challenge that
affects the integration of ICT in schools and hinders the performance of students too.
Furthermore, 61.7% of teachers pointed out the challenge of the lack of lab technician and 44.1%
of teachers pointed out the lack of support from the administration. This means that principals do
not encourage teachers to integrate ICT in their teaching. One of the principals stated that:
In my school, few teachers like using traditional methods, textbooks. They show lack
of interest in ICT.I do encourage them but there are not willing to use them while
teaching but I am going to encourage all of them to use them because they enhance
                                                87
       This signifies that some teachers are not ready to integrate ICT in their teaching. Lastly,
35.2% of teachers pointed out that the workload did not allow them to integrate ICT in their
teaching since they were busy marking exams and homework. This concurs with the study by
Kimitei (2008) which revealed that the integration of ICT in secondary schools in Nairobi failed
because of lack of support from the administration. An observation made by the researcher while
completing the observation guide showed that the integration of the ICT varied with respect to
4.7.1 Challenges faced by the students in the integration of ICT in the Learning
The students were requested to state challenges they encounter in integration of ICT in
learning and how they affect their performance. Their responses are shown in Table 17.
Table 17
Table 17 has shown that the two major challenges pointed out by 64.7% of students were
lack of adequate skills and harassment from the teachers. This means that beside the lack of
adequate skills, teachers are contributing to the negative attitude of students towards the
integration of ICT in learning. The findings revealed that 51.6% of students indicated that their
                                               88
schools did not have inadequate ICT facilities. In addition, 51.6% of students mentioned the
challenge of access to dirty Web site when they are connected to internet. In addition, 48.4% of
students indicated that lack of trained personnel affect their integration of ICT and performance
of students too. This demonstrates the negative effect of ICT integration whereby students use
ICT to access dirty Web site which misleads students. This supports the study by Wanjala (2013)
that revealed that many students in secondary schools in Nairobi were using ICT mostly to
The research question sought to bring about solutions to the challenges faced in selected
schools to integrate ICT and their influence on students’ performance. In the following section,
Teachers were asked to suggest what needs to be done to enhance ICT integration in their
                                               89
Table 18
Teachers’ Strategies to Overcome Challenges
Strategies/ Solutions                                                 F               %
Good internet connectivity                                           60             88.2
Purchase more ICT equipment                                          52             76.5
Employ trained personnel and lab                                     52             76.5
technician
To build a larger computer room                                      42             61.7
Motivate teachers to integrate ICT
in their teaching                                                      -               -
Table 18 shows that 76.5% of teachers suggested that administrators should purchase
more ICT equipment to help teachers integrate them in their teaching in order to enhance the
students ‘performance. The results show that 61.7% of teachers suggested that schools should
build larger computer rooms to accommodate more students and create a conducive environment
for the students during computer’s classes. In addition 76.5% of teachers suggested to employ
more trained personnel a lab technician. This also helps reduce the workload for the teachers and
have enough time to prepare PowerPoint and other teaching aids to integrate fully ICT in their
teaching. Furthermore, 88.2% of teachers suggested to install internet connectivity to help them
In the questionnaire prepared for the study, students were asked to give suggestions areas
of improvement in order to enhance ICT integration in their respective schools. The responses of
                                               90
Table 19
Students’ Responses on the Strategies to Overcome the Challenges
Strategies/ Solutions                         Frequency                      Percentage
The results demonstrate that 64.7% of students suggested that teachers should motivate
students to use ICT and teachers should stop harassing them. Table 19 shows that 51.6% of
respondents suggest that schools should purchase more ICT equipment to help teachers and
students integrate ICT in their teaching and learning in order to enhance students’ performance.
In addition, the outcomes show that 49.6% of students suggested that schools should build larger
computer room to accommodate more students while 39.9% of students proposed that schools
In conclusion, the findings revealed that ICT improves students’ academic performance
in Langata Sub-County and this is evident through the several interviews from the principals.
The recommendations that came from the investigation point out that principals should purchase
more ICT infrastructure to help teachers and students to integrate ICT in all levels of education
especially in the classroom. Principals and teachers must motivate students to cultivate possible
attitudes towards ICT and give them instructions with gentleness and patience. To learn and
educate, it is an art that students are not going to learn overnight and understand everything but
                                               91
         Principals and teachers must become active agents of their own learning process.
Students mainly learn from examples and will rise to the level of expectation looking at those
who are educating them doing it (Rogers, 2003). To improve students’ performance through the
integration of ICT, principals should hire trained personnel with ICT skills and provide
opportunity to teachers for in-service training on ICT yearly because ICT has become a non-
                                                92
                                       CHAPTER FIVE
FINDINGS
5.1 Introduction
This chapter presents a summary of the findings and conclusions drawn from the study.
The chapter also gives the recommendations and suggestions for further research. The main
purpose of this research was to investigate the influence of ICT on students’ academic
performance in secondary schools in Langata Sub-County. The study was guided by five
research questions. Related literature to the topic of study was reviewed on the integration of ICT
challenges faced in integrating ICT in teaching and learning and strategies to overcome the
challenges.
The researcher utilised the convergent parallel mixed method design. This design was
appropriate for this study because the use of convergent parallel mixed method design provided
the researcher with an avenue to use both qualitative and quantitative data to answer research
questions. Both probability and non-probability sampling procedures were adopted. Stratified
random sampling procedures were used to select teachers and students while purposive
sampling was used to select the principals. The sample comprised of 9 principals, 81 teachers
and 180 students. The total of participants in this study was 270; however the return
Quantitative data were analysed using SPSS version 20.0 and summarised using
descriptive statistics such as frequencies, percentages and mean and the findings were presented
                                                 93
in tables. Qualitative data were transcribed, categorised and classified into themes and thereafter,
were presented in form of narratives and direct quotes when necessary for the researcher to
explain further the occurring phenomena. Furthermore, the study briefly summarised the findings
and drew conclusions related to the research questions and finally the researcher put forward
very significant trait. The findings revealed that the majority of principals were males: 7 males
and 1 female. In term of level of education, 5 principal had a bachelor’s degree and 3 had a
master’s degree in education. They had a span of work experience between 1 – 10 years, 3
principals had a working experience of less than one year, 3 others from 1-5years and 2
principals had an experience ranging between 6-10 years. In term of school type, 7 out 8
Considering the gender of teachers, there were 40 males and 28 females whose majority
were between 30-40 years old. Concerning the level of education, there were 2 teachers with a
diploma, 54 teachers with a bachelor’ degree and 12 teachers had a master’s degree. In term of
working experience 43 teachers had work experience less than 5 years, 19 teachers had working
experience between 5-10 years and 6 teachers have been working for more than 10 years. The
study showed that the majority of teachers were from private schools.
The study revealed that 91 out of 153 students were males and 62 students were females.
In regard with age, 89 students were between 15- 17 years old, 60 students were between 18- 20
years old while 4 were above 20 years old. Concerning the level of education, 86 students were
                                                94
        The study revealed that 7 principals out of 8 who participated in the study had attended
in- service training and had adequate skills in the use of ICT. On the other hand 47 teachers out
of 68 teachers attended in-service training and had adequate skills in the use of ICT. The
preparedness of principals and teachers in the use of ICT is not a major hindrance in the
integration of ICT in teaching and learning secondary schools in Langata Sub-County since more
than a half of respondents had adequate skills in the use of ICT. The majority of participants
pointed out that ICT integration featured in the syllabus and integration is taking place to some
extent. As so far students’ academic performance concern, 80 students out 153 pointed out that
they had some ICT basic skills to some extent. Though 53.2 % of students had basic skills, there
were 73 students without skills. This means that there is a group of students who did not have
ICT skills; hence they could not express the influence of ICT on their performance.
The study revealed that all sampled schools had computers, scanner, DVDs/ VCD
players, only 2 schools out of 9 had E- Readers. Some schools did not have computer
laboratories and internet connectivity. Concerning the adequacy of ICT infrastructure, the
outcomes indicated that most computers available in few schools were not adequate including
printers, projectors, internet connectivity and scanners and 6 out 9 schools did not have enough
computers. In addition, all teachers indicated that Microsoftware, Word processor, PowerPoint,
In addition, the researcher also used an observation guide to verify responses provided
by the teachers. The findings confirmed that computers, scanners, internet, printers, were
available in all schools sampled but still were not adequate in some schools as it had been
indicated by teachers. The researcher observed that only one school among the 9 sampled had
schools lab technicians. Through the interviews and observation guide the researcher found out
                                                95
that the distribution and availability of ICT resources largely depended on the type of the school
and also the mode of acquisition. In the private schools sampled, one had only 9 computers for
teachers and students, three private schools had more than 50 computers, and one school had 46
computers.
The findings disclosed that most schools were equipped with ICT infrastructure acquired
through the donors in case of private schools or through Government funds for the public school.
The ICT equipment available was computer, projectors; E- readers in two schools, few schools
The study found out that all respondents; principals as well teachers and students like
computer technology. Furthermore, the respondent pointed out that ICT integration in education
enhances not only students’ academic performance but help principals and teachers attain the
objectives of education. In addition, teachers emphasised that ICT help them to cover their
syllabus in time and students understood well when they integrated them in their teaching.
The study revealed that all respondents had almost the same challenges. The respondents
mentioned that inadequate ICT facilities as one of the main challenges faced by the schools.
They indicated that there were no enough computers, printers and projectors and even the few
ICT facilities available, many of them were inadequate for the schools. Another challenge faced
by 3 schools was the shortage of large room to accommodate students for the computer classes.
Lack of ICT trained personnel hinders the integration of ICT in schools and this affects also
challenges faced by many schools in Langata Sub-County. Teachers revealed that there was lack
of motivation from the administration and some of them were overloaded and did not have time
                                               96
to integrate ICT in their teaching. Lack of lab technician was mentioned by students. Many
students indicated that dirty Web Site is a threat to their access to the internet.
5.3 Conclusions
The following conclusions were made based on the findings of the study which was
guided by five research questions. About the integration of ICT in teaching and learning in
schools in Langata Sub County, it was concluded that ICT integration featured in the syllabus
and integration is taking place in respective schools in Langata Sub County. It also included that
ICT integration in teaching and learning influence and improves students ‘academic
performance.
Regarding the availability of ICT infrastructure, it concluded that most schools were
equipped with ICT infrastructure acquired through the donors in case of private schools or
through Government funds for the public school. The ICT equipment available was computer,
projectors; E- readers in two schools, whiteboard, printers, DVDs/ VCD players. However many
Attitudes of participants on the integration of ICT in teaching and learning are generally
positive despite the challenge of inadequate facilities all respondents are enthusiastic and eager
to integrate ICT in teaching and learning. In addition, they emphasised that ICT help them to
There were many challenges such as inadequate ICT facilities; the shortage of large room
to accommodate students for the computer classes, lack of ICT trained personnel, shortage of
internet connectivity, lack of motivation of teachers, lack of lab technician. In addition, students
developed negative attitude towards ICT due to harassment from the teachers. It also concluded
that students’ academic performance can be improved by integrating ICT in teaching and
                                                  97
learning in Langata Sub-County and also by handling challenges related to adequate ICT
facilities, internet connectivity, teachers and students’ motivation; to employ more ICT trained
5.4 Recommendations
The study came up with the following recommendations to the various relevant stakeholders
concerning the integration of ICT in teaching and learning in order to enhance student’s
The findings of the study revealed that many schools did not have enough ICT
infrastructure especially large room and even the few they have are not adequate for the proper
integration of ICT in teaching. Therefore, the government should provide ICT equipment’s:
computers, printers, projectors, laboratories, and among others in the schools including private
schools to help them integrate ICT in schools in order to attain the goals of education. To achieve
this, the government should provide free land for schools in Kibera to solve the problem of small
classrooms. The government through the ministry of education should increase funding of ICT
projects in schools and expand to private schools and provide more ICT equipment’s in these
schools. Furthermore, the government through the ministry of education should ensure
affordable and free reliable internet connectivity in the schools and in the whole country.
5.4.2 Principals
One of the findings indicated that teachers do not have enough ICT skills to integrate ICT
in their teaching in order to enhance students’ academic performance; hence principals as chief
human resources in the various secondary schools should organise at least twice a year
                                                98
workshops, seminars and training for teachers on ICT skills as one of an effective ways of
embedding ICT culture within their schools. In addition, the findings pointed out that the main
challenge faced by schools was the lack of adequate ICT equipment; principals as heads of
secondary schools should mobilise all stakeholders to purchase the appropriate ICT equipment to
help teachers and students improve students’ performance. Principals are also encouraged to
involve other development partners in the provision of ICT equipment like parents, Non-
Governmental Organizations, and corporate bodies through their corporate social responsibilities
(CSR) who can donate computers and other equipment’s to the schools. Lastly, principals should
encourage all students to continue with computer subject until form four to help students
improve their performance as many students expresses the wish to be given the opportunity of
5.4.3 Teachers
The findings also showed that students are sometimes harassed by teachers and many
students developed negative attitude towards ICT, teachers should encourage students to
cultivate positive attitudes towards ICT by creating a conducive environment, avoid harassing
them even if they take time to understand. They should also take into account learners’
differences in acquiring knowledge. This implies that they should know their learners and as they
are teaching using a variety of methods and procedures, teaching aids, draw examples the
universe of students.
5.4.4 Students
One of the findings indicated that the majority of students used ICT more for relaxation
than for studying and they visit dirty Website, therefore teachers should monitor students while
                                               99
using so that they may use it for the right cause. Students should know the importance of
integration of ICT in learning which can improve their performance and open them to the other
world. They should avoid visiting the website which can mislead them and use internet
the secondary schools in Langata Sub-County. The study did not cover all the strategies, still
other researchers may investigate on them yet the researcher has made the following suggestions:
and learning.
iii. An exploratory study of the effects of ICT on the schools located in Kibera.
                                               100
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                                          APPENDICES
I am a Post Graduate student of The Catholic university of Eastern Africa in Kenya, pursuing a
I humbly request to access your school to carry out a study on the influence of
Langata, Sub-County. The purpose of this study is to establish whether the perceptions of
students and teachers on ICTs influence the performance of students in secondary schools. This
study will help various stakeholders such as the Board of Governance, your School
Administration, Teachers, Parents, Donors and Students, in the provision of quality education.
The information that you give shall be treated confidentially and will only be used for academic
reasons. I appreciate for taking your time to fill this questionnaire. While hoping for your
Yours Sincerely,
                                                 109
                    APPENDIX II: QUESTIONNAIRE FOR TEACHERS
Dear Teacher,
I am a student at The Catholic University of Eastern Africa in Kenya. I cordially invite you to
participate in this study in which I am carrying out a research on the Influence of ICT on
purpose of this study is to establish whether the use of ICT influence students’ performance in
Secondary Schools. The study will help various stakeholders such as the Board of Governance,
School Administration, Students, Parents, Donors and you as a Teacher, in the provision of
quality education. Your contribution will be valued and your confidentiality guaranteed.
Yours Sincerely,
                                              110
INSTRUCTION
Kindly, read through each statement, Tick (√) or fill in the spaces provided and explain where
appropriate. All information given will be treated as confidential.
1. Gender:
Male [ ]
Female [ ]
2. Age Bracket:
30-40 Years [ ]
40-50 years [ ]
50- Above [ ]
3. Level of Education:
Diploma [ ]
Degree [ ]
Masters [ ]
Public [ ]
Private [ ]
       1-5 years       [       ]
                                                111
      6-9 years               [    ]
(i)……………………………………………………………………………………
(ii)…………………………………………………………………………………
a) Yes [ ] No [ ]
(i)………………………………………………………………….
(ii)………………………………………………………………..
(iii)……………………………………………………………….
8. a) Have you ever attended any in-service training on the use of ICT?
Yes [ ] No [ ]
 b) If your answer to (8) above is yes, who sponsored the in-service training that you
       attended?.....................................................................................
                                                                  112
(c) Indicate the courses covered during the workshop and duration.
Course Duration
(i)………………………………… ……………………………
(ii)………………………………….. ……………………………
( i) Yes [ ] No [ ]
(ii) If yes, what is the mean grade of students who do computer in your school..........?
   9. The following are some of the teachers 'perceived need to be included in any ICT training
   they attend. Rate the extent to which you agree or disagree with the statement. Strongly
   Agree (SA) =5, Agree (A) =4, Not Sure (NS) =3, Disagree (D) =2, Strongly Disagree (SD)
   =1
Statement                                               SA        A          NS   D       SD
Taking into account the ongoing instruction of the
new technology in education, every teacher      must
be trained on ICT skills.
Teachers who are regular users of ICT must also be
trained on ICT for teaching and learning.
ICT training is a waste of time
                                                113
Section C: Attitudes of Teachers towards the Integration of ICT in Teaching and Learning.
10. The following are some of the teachers ’perceived attitudes towards the integration of
ICT in teaching and learning. Rate the extent to which you agree or disagree with the
statement. Strongly (SA) =5, Agree (A) =4, Not Sure (NS) =3, Disagree (D) =2, Strongly
Disagree (SD) =1 Such that 5 is the highest score and 1 the lowest score
Statement SA A NS D SD
                                              114
Section D: Level of ICT Integration in Teaching and Learning.
11. To what extent have ICT been integrated in teaching and learning?
Kindly, indicate your response using a three-point scale: To a great extent, To some
                                                            115
                ii) If Yes, Please indicate your response using a three-point scale:
Use it to download
information to prepare my
lessons.
teaching subject.
(i)………………………………………………….
(ii)………………………………………………….
(iii)………………………………………………..
                                                     116
Section F: Challenges Faced in ICT Integration and Use in Secondary Schools.
13. a) What challenges does your school encounter in the integration and use of ICT in
(i)........................................................................................................................................
(ii)........................................................................................................................................
(iii).......................................................................................................................................
b) What challenges do teachers encounter in the integration and use of ICT in teaching
and learning?
(i)...............................................................................................................................
(ii)......................................................................................................................... ..................................
(iii)........................................................................................................................ ...................................
c) How can these challenges be overcome to maximize the benefits of ICT in teaching
and learning?
(i).........................................................................................................................................
(ii)........................................................................................................................................
(iii).......................................................................................................................................
                                                                                 117
                    APPENDIX III: QUESTIONNAIRE FOR STUDENTS
I cordially invite you to participate in this study in which I am carrying out a research on the
Schools in Langata Sub-County, Nairobi, Kenya. The purpose of this study is to establish
study will help various stakeholders such as the Board of Governance, School Administration,
Teachers, Parents, Donors and you as a Student, in the provision of quality education. Your
contribution will be valued and your confidentiality guaranteed. Please do not indicate your
Yours Sincerely,
                                                118
INSTRUCTION:
Kindly, read through each statement and tick [√] or fill in the spaces provided and explain where
1. Gender: Male [ ]
Female [ ]
2. Age: 12-14 [ ]
15-17 [ ]
18-20 [ ]
20 and above [ ]
3. Level of Education:
From 3 [ ]
Form 4 [ ]
                                              119
Section B: Attitudes of Students towards Integration of ICT in Teaching and
Learning
4. The following are some of the students ’perceived attitudes towards the integration of
ICT in teaching and learning. Rate the extent to which you agree or disagree with the
statement. Strongly Agree (SA) =5, Agree (A) =4, Not Sure (NS) =3, Disagree (D) =2,
Statement                                                     SA   A     NS      D       SD
I like using computer technology in school
I like the use of ICT in the classroom
ICT is useful to students in their attempt to attain good
performance and learning objectives
                                                120
Section C: Level of ICT Integration in Teaching and Learning.
5. To what extent have ICT been integrated in teaching and learning? Indicate your
response using a five-point scale: To a great extent, To some extent, To lesser extent, Not
      Statement                                To a great extent      To some extent          To lesser extent      Not sure     Not at all
Integration of ICT’s featuring in the
syllabus
Students have some basic ICT
literacy skills
Relevant software have been
installed to facilitate the integration
of ICT in education
ii. If Yes, kindly, indicate your response using a three- point scale:
(i)…………………………………………………………………………………………….
(ii)…………………………………………………………………………………………….
                                                                 121
Section D: Challenges Faced in ICT Integration and Use in Secondary Schools.
7. a) What challenges does your school encounter in the integration and use of ICT in
(i)............................................................................................................................
(ii).............................................................................................................................
(iii).............................................................................................................................
b) What challenges do students encounter in the integration and use of ICT in teaching
and learning?
(i)..................................................................................................................................
(ii)..................................................................................................................................
(iii).................................................................................................................................
c) How can these challenges be overcome to maximize the benefits of ICT in teaching and
learning?
(i).....................................................................................................................................
(ii)......................................................................................................................................
(iii).....................................................................................................................................
                                                                      122
                   APPENDIX IV: INTERVIEW GUIDE FOR PRINCIPALS
1. Gender:
Male [ ]
Female [ ]
2. Age Bracket:
30-40 Years [ ]
40-50 years [ ]
50- Above [ ]
3. Level of Education:
Diploma [ ]
Degree [ ]
Masters [ ]
Public [ ]
Private [ ]
                                             123
Section B: The Extent to which Principals in Secondary Schools are adequately prepared to
Yes [ ]
No [ ]
………………………………………………………………………………………………………
………………………………………………………………………………………………….
7. a) Have you ever attended any in-service training on the use of ICT?
Yes [ ]
No [ ]
8. a) If your answer to (7) above is yes, who sponsored the in-service training that you
       attended?
Course Duration
(i)…………………………………………… ………………………………
(ii)…………………………………………… …….………………………..
                                              124
Section C: Level of ICT Integration in Teaching and Learning
Yes [ ]
No [ ]
   b) If yes, how does ICT influence students’ performance? What was the mean grade in the
         subjects’ where ICT was integrated from 2014-2015 KSCE?
10. a)How do you feel about the use of ICT in teaching and learning in your school?
b) What are the effects of the use of ICT in your work of administration?
12. a) Does your school have access to the internet connection? Yes [ ] No [ ]
                                                                   125
      b) What other ICT facilities does the school have?
(i)……………………………………………….................................................................
(ii)………………………………………………................................................................(i
ii)………………………………………………………………………………………
e) If yes, indicate the policies on financing ICT infrastructure and facilities in your school
(i)…………………............................................................................................................
(ii)........................................................................................................................................
13. List the MOE initiatives and strategies in establishing infrastructure and facilities in
secondary schools.
(i)..................................................................................................................
(ii)................................................................................................................
(iii)…………………………………………………………………………
14. a) What challenges do teachers in your school encounter in the integration and use of ICT
(i)……………………………………………………………………………………………
(ii)……………………………………………………………………………………………
(iii)……………………………………...................…………………………………………
       (iv)………………………………………………………..…………………………………
                          126
   b) How can these challenges be overcome to maximise the benefits of ICT in teaching and
learning?
(i)………………………………………………………………………………………
(ii)………………………………………………………………………………………
(iii)………………………………………………………………………………………
(iv).....................................................................................................................................
                                                                      127
                              APPENDIX V: OBSERVATION GUIDE
Hardware
Computers
Internet
Printers
Projectors
Scanner
DVDs/VCD
Players
E-Reader
Computer
laboratories
                                                  128
                APPENDIX VI: DOCUMENT ANALYSIS GUIDE
typed
in the syllabus
students in KCSE
up to date
                                            129
                                  APPENDIX VII: CRONBACH ‘S ALPHA
N %
Valid 10 100.0
Cases Excluded 0 .0
Total 10 100.0
Reliability Statistics
   Cronbach's                 N of Items
     Alpha
.74 39
N %
Valid 10 100.0
Cases Excluded 0 .0
Total 10 100.0
Reliability Statistics
   Cronbach's        N of Items
     Alpha
.71 32
                                                     130
APPENDIX VIII: RESEARCH PERMIT FROM CUEA
                  131
APPENDIX IX: RESEARCH PERMIT FROM THE MINISTRY OF EDUCATION
                            132
APPENDIX X: RESEARCH PERMIT FROM NASCOSTI
                   133
 APPENDIX XI: MAP OF KENYA SHOWING NAIROBI COUNTY AREA OF STUDY
Nairobi
                                       134
APPENDIX XII: MAP OF LANGATA SUB COUNTY SHOWING AREA OF STUDY
Langata Sub-County
135