Suncor Brand Guidelines 2017
Suncor Brand Guidelines 2017
Brand and
visual identity
guidelines
April 2017
Suncor Brand and visual identity guidelines 2
Contents PAGE
The Suncor brand 2.2 Using our logo with other logos and titles 30
1.1 How to use these guidelines 3 2.2.1 Suncor Energy Foundation 31
1.1.1 Creating value 4 2.2.2 Logo clear space, colour usage and sizing 32
2.2.3 Olympic and Paralympic sponsorship 33
1.2 Brand assets 5
2.2.4 Suncor sponsorship 34
1.2.1 Our mission 6
2.2.5 Internal project titling 35
1.2.2 Our vision 7
1.2.3 Our values 8 2.3 Our visual identity elements 36
1.2.4 Our brand personality 9 2.3.1 Our typefaces and how we use them 37
1.2.5 Our brand proposition 10 2.3.2 Our primary and secondary typefaces 38
1.2.6 Our brand strategy 11 2.3.3 Digital typefaces 39
1.2.7 Our brand architecture 12 2.3.4 Using capitalization, sentence case 40
and colour
1.3 Expressing our brand 13 2.3.5 Our primary colour palette 41
1.3.1 Our brand story 14 2.3.6 Our secondary colour palette 42
1.3.2 Our visual approach 15 2.3.7 Our tertiary colour palette 43
1.3.3 Our tone of voice 16 2.3.8 Achieving the right colour balance 44
1.3.4 Our written style 17 2.3.9 Our energy gradient 45
1.3.5 Our photographic style 19 2.3.10 Our energy assets – the energy line 46
and frame
The Suncor visual identity
2.3.11 Our energy assets – the energy panel 47
2.1 Bringing our brand to life 20
2.1.1 Representing our brand 21 Branded materials – specifications and guidelines
2.1.2 Suncor endorsement guidelines 22 3.1 Branded merchandise 48
2.1.3 Our logo 23 3.1.1 Our clothing 49
2.1.4 Our logo – clear space 24 3.1.2 Our gift items 50
2.1.5 Our logo – colour usage 25 3.1.3 Our logo – use on merchandise 51
2.1.6 Our logo – sizing 26 3.1.4 Our logo – colours on merchandise 52
2.1.7 Our logo – misuse 27
2.1.8 Our logo – using the trademark symbol 28 Brand support 53
Suncor Brand and visual identity guidelines 3
CONTENTS
CONTENTS
A strong brand is
important to our
Recognition Motivation and direction Consistent experience
business. It creates Consistency in presentation and Our brand is based on a clear and A strong brand will help ensure
value, enhances communication will help people to motivating purpose. This directs our that every time someone comes in
understanding recognize Suncor and what we stand for. decisions and helps us to achieve our contact with our company, either
strategic goals. literally or virtually, they have the
and helps build a same positive experience.
positive reputation.
Differentiation
Standing out from the crowd is
important. We are proud of our brand
and how it is different.
Connection
A successful brand connects with people
on an emotional level, which helps them
to understand, support and believe in
our company. Everyone in our company is an
ambassador of the brand. These
guidelines will help you to
understand our brand promise
and how to express it.
Suncor Brand and visual identity guidelines 5
CONTENTS
VISION
We have a clearly defined mission, a
vision for our future and a set of values
that define our behaviour. These are VALUES
the foundation of our brand.
Suncor Brand and visual identity guidelines 6
CONTENTS
We create
energy for a
better world
Our mission defines the
core purpose and focus of
our business.
When we talk about energy, we mean
the valuable resource that the world
needs. As an integrated energy company,
we explore, develop, refine and deliver.
We also create human energy, in our
company and through our influence, to
change our world for the better. This is
our mission and our promise. It is
distinctive, emotive and unique to us.
Suncor Brand and visual identity guidelines 7
CONTENTS
To be trusted stewards of
valuable natural resources.
Guided by our values, we
will lead the way to deliver
economic prosperity,
improved social well-being
and a healthy environment
for today and tomorrow.
CONTENTS
Our values are based on a constant set of beliefs, and describe “the way
we do things around here.” We expect every Suncor employee to live by
these values every day and we look to express them in our communications.
CONTENTS
genuine
committed
collaborative
progressive
human
Suncor Brand and visual identity guidelines 10
CONTENTS
CONTENTS
Supply Chain
& Field Logistics
Suncor Brand and visual identity guidelines 12
CONTENTS
CONTENTS
“Be yourself.
Everyone else
is taken.”
Oscar Wilde
CONTENTS
t
Energy is at the core of our brand story.
r y through a se
ur sto iples. 2
It is the reason we exist and it permeates We tell o unication princ Principle
of comm nd
everything we do. It is a physical fuel for
Vision a
the world and, in the abstract it powers
e v e l o p ment seeing the
our ideas, ambitions and actions.
1 d yond tod
ay,
Principle be ly, to
sib
In practice, we should express energy in all We look , working respon rrow.
tion re o
big pictu at is needed tom
of our communication. Images should have
Illumina s achiev e w h
and ideato
an energy of their own, using light and a
sense of movement. Our language should
energy
have impact, and be active and expressive. We have ew ideas
see n
inspire, to find solutions.
and
ed en ergy
Integrat
3
Principle
ion and
Realizat y
deliver to helpy
ur energ .
We use o world around us
ve th e
impro
Suncor Brand and visual identity guidelines 15
CONTENTS
We seek to
inspire,
Inspire Instruct
Inform
We need to build an emotional Documentation that aims to instruct
A structured approach is necessary
connection with our audience if we needs to have clarity of purpose and
when our aim is to inform. Layout
inform or
wish to inspire. This calls for a creative content. It will feel more controlled than
and design should be inviting and
approach, where thought-provoking when inspiring or informing, and is
engaging. Clarity and accessibility
ideas are communicated with likely to be more concise. Layout and
instruct in
are of equal importance.
imaginative imagery, intelligent copy design are formal, but still need
and an interesting visual layout. to be interesting to read and inviting.
understanding or action.
This is our
bottom line
3
Suncor’s ability to generate significant free cash
We strive to develop resources in ways that deliver economic flow has contributed to a very strong balance
sheet, effectively positioning the company to take
prosperity, social wellbeing and a healthy environment.
advantage of growth opportunities and maximize
It’s a continuous journey of learning, engaging, improving. shareholder value.
And a journey we’re proud to be making. Our focus on capital discipline has resulted in
capital expenditures that are well below our cash
Discover more in the 2013 Report on Sustainability at flow from operations for the past four years.
Suncor.com/sustainability Financial strength
We increased our dividend to shareholders twice
in the past year, first in May 2013 by 54% and
again in February 2014 by 15%.
?
We have repurchased over 7% of Suncor’s
outstanding shares since 2011.
4
ENGLISH Anti-corruption booklet_v4.0_291113_AW.indd 1 21/01/2014 17:25
Suncor has been an industry leader in sustainable
Tools to navigate development, with a focus on delivering triple bottom line
results in environmental, social and economic performance.
Our community involvement We have four public “beyond compliance” environmental
10 Anti-corruption information guide
Understanding Suncor’s expectations 11
goals, focused on land reclamation, air emissions, freshwater
use and energy efficiency, and we are currently developing
Suncor has a lot of eyes on our actions and performance.
new long-term environmental and social goals. Some How we conduct ourselves day-to-day to
achieve our business results is as important
as the results themselves. I encourage you
We know that meeting our stakeholders’ expectations
is how we earn and retain our social licence to operate We are a founding member and proud leader of COSIA, common to be honest and ethical in every business
situation, thinking about what is right and
Sustainable
questions
and grow. And as stewards of valuable natural resources, which is driving environmental performance improvements acting in a way that reflects Suncor’s values.
we have an opportunity – and a duty – to help build Steve Williams, Suncor President and CEO.
a better future. development across the industry.
5
in a jurisdiction and everyone that could influence a business
else is paying bribes, does that decision or create even a perception
mean paying a bribe is okay?
Suncor pioneered commercial oil sands of influence must never be offered
or accepted, regardless of value.
development and continues to advance
A: No. At Suncor,
technology through innovation to improve we never pay bribes.
That’s why we invest in change and social progress.
It’s for the benefit of our organization, our people and
The Suncor Energy Foundation is a private,
non-profit, charitable foundation established by Suncor
OUR VALUES IN ACTION efficiencies, lower costs and through
the communities in which we operate. When we work
with people – our communities, Aboriginal groups or
in 1998 to support registered Canadian charitable
organizations. Fully funded by Suncor, the foundation Commitments matter industry collaboration by enhancing Q: If I can keep a project on schedule
others – we keep social needs at the forefront. We have complements our other community investment activities. environmental performance. and save Suncor thousands of dollars
policies to guide our way. All across Suncor, our people know they are by paying a nominal bribe, shouldn’t
The SunCares Employee Program supports our part of something bigger A: No. Paying a
I do that?
Recently, we began implementing a bold new approach employees’ passion for giving back to the communities bribe never saves
to community investment that defines how we work where they live and work, and their desire to help “Our commitments build trust and credibility. We continue to make significant investments money. Doing it even
Don’t
with others. Its aim is to support the resilience and build sustainable communities. Our Grants Program They also enhance integrity, reliability and If you are unsure about a situation, always ask.
sustainability of communities near our operations. We connects our employees and retirees to a number of for communication. It’s very important for us all in research and development to progress our Q: What do I do if
once tells the corrupt third party that
see ourselves as a catalyst, connecting and supporting different grants available for them to direct to the causes See you’re willing to participate in illegal You may be periodically audited or asked to
Industry expertise
to feel ‘connected and part of something bigger’
more about Community portfolio of promising technologies. I receive a demand activity, which can lead to escalating confirm your compliance with anti-corruption
be afraid
our communities and partners to collaboratively they care about, and our Volunteer Program offers a at Suncor.”
Aboriginal
Investment and
address complex social challenges and build sustainable variety of tools and resources to support their volunteer for a bribe? A: You should demands. Apart from the fact that it’s laws, Suncor’s PPIP and the terms and conditions
Relations
& Stakeholder
Jadranka Fares, Exploration & Production, Libya refuse and explain
communities – healthy, vibrant and thriving places activities as individuals, as part of a team or through not the right thing to do, by the time of your contract with Suncor. This dialogue
Our Refining and Marketing operations have
to ask
people want to visit, live in and be a part of. Suncor-sponsored events. it is against investigation, legal and other costs will help protect everyone involved from the
applicable anti-corruption laws associated with corruption charges are
consistently led our North American peers on a and the terms and conditions factored in, paying a bribe is always
potential consequences of corruption and
questions
46 – The Suncor Way Navigating our journey – 47
of your contract with Suncor.
unethical business practices. If at any time you
net earnings per barrel of crude capacity basis. Afterwards, report the incident
a losing business proposition.
require further information or clarification, please
to your Suncor representative. contact your Suncor representative.
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CONTENTS
CONTENTS
Corporate-speak – with its self- Infuse energy into your Be conversational. Use Don’t use a lot of Write like a leader,
sentences by choosing contractions. Ask cumbersome words that not a follower. Craft
important feel and tired, dull verbs rather than nouns. questions. Its OK to are technical when a few each sentence with
phrases – is the opposite of real begin the odd sentence simple straightforward purpose and energy.
Do write like this…
and readable. Engaging language with “And” ones will do.
Do write like this…
has an attractive simplicity and an Suncor is creating and
Do write like this… Do write like this…
sustaining… Forging strong and lasting
authentic manner that respects Let’s talk about how this We use new technologies to relationships – that’s how
But not like this…
the way people speak. helps Suncor. It isn’t simple, cut costs... we do it.
Suncor is committed to the but we’ll try to make simple
establishment and
But not like this… But not like this…
sense of it…
sustainment of… Suncor utilizes innovative Suncor is committed to
But not like this… technological developments developing and maintaining
to minimize expenditures… positive, meaningful
The positive impacts on
Do write like this… relationships with stakeholders
Suncor’s business are in all of its operating areas.
Suncor invests heavily in potentially significant. [Insert Use the opportunity to
environmental protection. complex and highly technical inject copy with life,
But not like this… explanation here]. transforming lazy
sentences into active
Significant funds are being
invested in the protection of calls to action.
the environment. Do write like this…
Get involved! Send us your
story today.
But not like this…
You can participate by
submitting a story you would
like to share.
Suncor Brand and visual identity guidelines 18
CONTENTS
We have specific guidelines Be bold. Take risks. Choose personally Don’t use words and Respect the fact that time
Innovate rather than empowering statements clichés – instead write clear is precious, so don’t waste
about our writing style, allowing imitate. And seek to over platitudes that speak and energetic copy that yours or your readers. Get
all of us to communicate in a way inspire. to the masses. will engage the reader. to the point. And quickly!
that reflects our culture and our Do write like this… Do write like this… Do write like this… Do write like this…
personality in our writing.
In the words of Steve You have the power to make In our quest to create energy
This element defines the
Williams, “Innovation and our workplace safer. for a better world, Suncor
requirements for a risk
human ingenuity are part of never loses sight of the
But not like this… management system.
our DNA.” As writers (and people and communities
speakers), we share that Each and every one of you our business touches. Isn’t But not like this…
DNA...and must let the can contribute to the that what sustainability is
creative genes express enhancement of safety all about? The intent of this element is
themselves. in the workplace. to establish clear
But not like this…
requirements for
Suncor is a unique and the implementation of a
Don’t assume people have sustainable energy company systematic approach to
the same knowledge to dedicated to meeting or identify and manage risk.
decipher industry jargon as exceeding the changing
you do. expectations of our current
Do write like this… and future stakeholders.
Upgrading flexibility allows
Suncor to tailor blends to our
customers’ needs…and get Reinforce your reader’s
higher prices for our personal connection to
products. Suncor’s goals and values
by addressing the
But not like this…
individual.
Suncor’s flexible upgrading
Do write like this…
configuration helps to
It is important to ensure that
optimize realizations by You are crucial to Suncor’s you are writing to our style
allowing the company to success. – a consistent written style
blend synthetic crude oil to will help us deliver the best
But not like this…
specifications desired by its brand experience.
refining customers… Every employee plays an
For more information about
important role in the our written copy style contact
attainment of Suncor’s brandmgmt@suncor.com.
corporate goals.
Suncor Brand and visual identity guidelines 19
CONTENTS
CONTENTS
We create
energy for a
better world.
suncor.com
Suncor Brand and visual identity guidelines 21
CONTENTS
Our brand is Suncor. This is the name and logo that we use in all
Suncor Energy
communications about our activities and operations. When using Suncor Suncor Energy Inc. Sub-brands
the logo, it must appear as seen here.
1 2 3
1 2
Suncor logo is the simple form. It’s how Suncor Energy logo is the complete form.
we talk about our company and how others The complete form of the logo is used
refer to us. It represents the essence of our on financial and corporate documents,
company. It does not require translation. stationery, and building signage
enterprise-wide. This version of the logo
For internal use, refer to Suncor on first does require translation. It is the logo that
reference, unless the full name is required is used with subsidiaries (e.g. Suncor Energy
for legal reasons. Services Inc.). Suncor Energy Inc. is the legal
entity used for our stock exchange listing
For external use, the first reference to the and on legal documents.
company name in an external document
should always be the full name of the 3
company (Suncor Energy). The company Suncor has a number of sub-brands.
can then be referenced as Suncor. The Suncor Energy Foundation sub-brand is
a private, non-profit, charitable foundation.
Exception. In cases where an external
sponsorship or event is branded ‘Suncor’ the Petro-Canada is a sub-brand that is used in
‘Energy’ is not required in the first instance. our retail, wholesale and lubricants business.
ie. Suncor is a proud supporter of the 2015 Suncor and Petro-Canada logos are rarely
Western Canada Summer Games. used together. Instead, a subtle, three-level
endorsement system identifies Petro-Canada
The simple form is used with the trademark
as a Suncor business:
symbol (TM, MC, TM/MC). Suncor logos,
word marks and design marks are registered 1. A Suncor business
trademarks owned by Suncor Energy Inc. 2. Petro-Canada is a Suncor business
There is an English, French and bilingual 3. Suncor is the proud owner of Petro-Canada
version of the logo with the trademark The endorsements communicate
symbol. The bilingual version is provided ownership and transfer strengths from
for third party use. one brand to another.
Business and operations Corporate, financial and Stakeholder and
(upstream/downstream/distribution) building signage customer-facing sub-brands
Suncor Brand and visual identity guidelines 22
CONTENTS
A Suncor business Petro-Canada is a Suncor business Suncor is the proud owner of Petro-Canada
Une entreprise de Suncor Petro-Canada est une entreprise de Suncor Suncor est fière propriétaire de Petro-Canada
Personal Name
Title Description
A Suncor business
CONTENTS
Orange:
PMS 158
CMYK 0/60/100/0
RGB 213/111/29
Red:
PMS 032
CMYK 0/90/86/0
RGB 211/41/51
Suncor Brand and visual identity guidelines 24
CONTENTS
2014
Business
region and build a workforce
To take advantage of the Wood Buffalo Home Ownership Program,
that shares our commitment
simply follow the steps below. The enrolment process is simple with
Ask
Keeping you informed.
to the social and economic
minimal required paperwork.
your questions, vibrancy of the community.
bring family members, Enrolment has never been easier! WAYS OF WORKING
and learn more
about the program GREATER CONNECTIONS
together!
1 leArn more
Attend an upcoming housing information session, meet
CREATING EFFICIENCIES
IN BUSINESS
Oversize loads on the move
to Suncor sites
representatives from the Suncor lending partners and
pick up an enrolment kit. Investing in home ownership Who’s eligible? ESTABLISHING CONTROLS
AND MEASUREMENT
Take the first step The Wood Buffalo Home Ownership Program provides financial assistance for you and You may be eligible for the program Until November 2016, a number of oversize loads will make their
your family to live in the Wood Buffalo region. It is designed to encourage and help if you are permanently based in Wood way to Suncor sites north of Fort McMurray on our local highways.
2 enrol in tHe progrAm
you establish your home in the Wood Buffalo community while building your career Buffalo and are a full-time salaried or
Register for one of the following
Email your completed enrolment kit (also available on
with us. It aligns with Suncor’s values of doing the right thing for our employees and hourly employee. • Most oversize loads are not expected to significantly affect traffic
the Core) and required documents to the Housing Office
housing information sessions by visiting at WBHousingOffice@suncor.com. Once approved, the community, as well as our sustainable approach to business.
As it was with the SHARP Housing
• Some larger loads may create brief traffic flow interruptions
www.eventsforce.net/suncor or calling the Housing Office will send you a Housing Statement
confirming your eligibility and entitlement in the program. Although the decision to live in Wood Buffalo is ultimately yours and your family’s, Allowance Program, you must also • Larger, longer, taller and slower loads have escort vehicles to
1-888-606-0636. This is your opportunity to
If you are a current or former SHARP participant, a the aim of the program is to make buying a home in the region more affordable meet the additional criteria to receive help ensure public safety
learn more and ask questions. Representatives
Housing Statement outlining your options has been and attainable for you. a Mortgage Subsidy or Lump Sum
from each of the lending partners will also be mailed to you. Down Payment: Safety is our top priority – please watch for all oversize loads.
available to schedule one-on-one consultations, The program offers support for renters, current homeowners, and future homeowners
so register early! alike, if you meet the eligibility criteria. You may benefit from the following: • You bought your first home in We thank you for your patience and cooperation during this time.
Wood Buffalo on or after January 1,
For more information on oversize loads, please visit 511.Alberta.ca
2005, or are planning to buy your
locAtion
3 contAct A suncor lending pArtner Mortgage Up to 10 years of mortgage support to offset the first home in the region, and
It’s up to you to research and select a Suncor lending Subsidy additional cost of entering the Wood Buffalo housing
Suncor Business Centre partner to work with. Contact CIBC, RBC or Scotiabank for • Your home in Wood Buffalo is –
market compared to other communities. Suncor will make
885 Memorial Drive a consultation when you receive your Housing Statement. or will be – your principal residence
monthly subsidy payments directly to one of our lending
Fort McMurray partners – CIBC, RBC or Scotiabank – to assist you with Only one Suncor employee per suncor.com/connections
your mortgage. household is eligible for the program.
dAtes
If you are currently participating in the
Lump Sum A one-time payment used for the purchase of your first
October 15, 16, 17 home in Wood Buffalo.
SHARP Housing Allowance Program,
Down Payment
October 21, 22, 23 you may enrol in the Wood Buffalo
Rent Allowance A monthly allowance to help offset the cost of renting Home Ownership Program at any time
November 4, 5, 6 by switching or renewing your mortgage
a home in Wood Buffalo for up to two years while you
November 12, 13, 14 with a participating bank. Switching
save and get ready for home ownership.
November 25, 26, 27 your mortgage to a Suncor lending
December For more information about the program, visit partner is necessary, but timing is
2, 3, 4
the Core > My Life at Suncor > Workforce Mobility and Housing. flexible to avoid you incurring mortgage
penalties. Switching may provide a
AvAilABle times Register for and attend an upcoming Housing Information financial advantage to you and you are
5:00 to 7:00 p.m. Session to learn more about the program and your next steps. encouraged to explore this possibility.
6:30 to 8:30 p.m. For details, see the back page.
8:00 to 9:30 p.m.
Suncor Brand and visual identity guidelines 25
CONTENTS
One-colour white reverse on a One-colour white reverse on a Full colour reverse on a black
Suncor Blue background black background background (for merchandise only)
Suncor Brand and visual identity guidelines 26
CONTENTS
15 mm
110 px
51 mm
The minimum size for print is The minimum size for digital reproduction is The minimum size for embroidery is 51 millimetres / 2.0 inches.
15 millimetres / 0.6 inches. 110 pixels. This ensures reproduction of the Only the single colour version of the logo should be used for
logo when supplied at 72 dots per inch (dpi). embroidery. For Suncor blue use Madeira 1934 thread.
Suncor Brand and visual identity guidelines 27
CONTENTS
CONTENTS
The trademark symbol and notice Logo with the trademark symbol
serves to educate the public that English version French version Bilingual version
the Suncor logo is a registered
trademark of Suncor Energy Inc.
The trademark symbol and notice must
be used properly to protect Suncor’s
trademark rights.
The symbol is aligned as shown. All other
logo guidelines (see sections 2.1.3-2.1.7)
apply to the trademark version of the
Suncor logo.
Trademark notice used on other materials and under licence Trademark notice for Suncor web properties,
Always use electronic files provided by
Placed away from the signature as a footnote on the page. annual reports, quarterly reports, other investor
Suncor to reproduce our corporate logos
Text is set in Frutiger Light or in the typeface of the application. relation materials, and Report on Sustainability
with the trademark symbol and use the
appropriate notice. There is an English, French Text is set is the typeface used on each web property or report.
and bilingual version of the logo with the
trademark symbol. The bilingual version
English Suncor Energy Inc. materials: English materials:
is provided for third party use. Select the
correct logo and notice for the language of
TM
Trademark of Suncor Energy Inc. Suncor and the Suncor logo are trademarks of
the application. Suncor Energy Inc.
French Suncor Energy Inc. materials:
Contact brandmgmt@suncor.com if you French materials:
MC
Marque de commerce de Suncor Énergie Inc.
require these files and have questions about
Suncor et le logo Suncor sont des marques de
use of the trademark symbol and notice. English and French bilingual Suncor Energy Inc. materials: commerce de Suncor Energy Inc.
TM/MC
Marque de commerce de Suncor Énergie Inc. – Trademark.
CONTENTS
When to use the trademark symbol and notice Application of the trademark symbol
and notice in documents
1 2 3 On simple one-page documents, a single
There are materials on which it is There are materials on which the There are materials on which the use of the logo with the trademark symbol
important that the trademark symbol trademark symbol and notice do trademark symbol does not appear, and notice is sufficient. The notice is typically
and notice appear. not appear. but the notice is required. placed at the bottom of the page or in the
footer, away from the logo. The notice is set
These include: These include: These include: in the font of the document. For details on
typefaces, see section 2.3.2.
All displays and advertising materials relating social media graphics website suncor.com
to the provision of products and services If there is more than one trademark
‘logo soup’ sponsorship pages, advertising microsite sustainability.suncor.com referenced in a one-page document, add
when the logo is used by a third-party
or banners the trademark symbol to the first instance
licensee (and in that case the notice must also microsite connections.suncor.com
indicate that the mark is used under licence) stationery, including letterheads, business of each mark.
microsite together.suncor.com
cards, envelopes and forms Lengthier, more complex, commercial
All external advertising materials (digital,
other Suncor web properties documents will require multiple
print and TV) relating to the provision of Corporate web interfaces
products or services annual and quarterly reports and other applications of the trademark symbol
PowerPoint presentations and notice. Some commercial documents
investor relations materials
All trade show and event displays, including include multiple trademarks references
Facility signage
booths, panel and pop-up banners relating Report on Sustainability by more than one company. Contact
to the provision of products and services Apparel brandmgmt@suncor.com for more
Although the Suncor logo with the
Consumer and business-to-business Promotional merchandise information and guidance.
trademark symbol is not required on the
(i.e. Lubricants) websites and social Vehicle signage suite of Suncor web properties owned by
media channels Suncor, a trademark notice must be added
On printed or manufactured materials less to the legal notice on each site. Similarly,
All invoices and bills of lading for products than 75 millimetres / 3 inches square
sold in bulk the notice should appear at the end of or
in the legal notice of our annual reports,
Only employees, approved suppliers and quarterly reports, other investor relation
third-party licensees, such as partners, materials, and Report on Sustainability.
dealers, distributors and agents, may use
our Suncor, Petro-Canada and Sunoco
logos, word marks and design marks.
Suncor Brand and visual identity guidelines 30
CONTENTS
2.2 Using our logo with other logos and titles PAGE
PARTNER
LOGO
Major Projects
Suncor Brand and visual identity guidelines 31
CONTENTS
Suncor Energy
Suncor
Foundation
logo
logotype
Vertical rule
Vertical format – English Vertical format – French Horizontal format – English Horizontal format – French
Suncor Brand and visual identity guidelines 32
CONTENTS
Full-colour reverse on Suncor Blue background One-colour white reverse on Suncor Blue background Full colour reverse on black background
(for merchandise only)
Suncor Brand and visual identity guidelines 33
CONTENTS
Approvals
Always use electronic files provided by
Suncor to reproduce the Olympic and
Paralympic lock-ups. And use of the
lock-ups must be approved in advance.
Contact the Sr. Advisor, Olympic and
Paralympic Sponsorship for approvals
and additional information. Suncor Paralympic committee sponsorship
CONTENTS
CONTENTS
MAJOR PROJECTS
MAJOR PROJECTS
Suncor Brand and visual identity guidelines 36
CONTENTS
CONTENTS
2
Different typefaces have
different visual characteristics
An integrated approach
and these can be used to climate change
to convey our personality Leaders refine their
goals based on
and purpose. Q: Could even a low feedback, share final
goals with employees.
dollar value gift be Share goals with
The typefaces (or font families) we use have viewed as a bribe? peers or other key
A: Yes. There is no partners that you
been chosen because they say something monetary threshold on work with.
about who we are and enable us to For more information on our what may be a bribe. To be clear, any
SUNCOR
reserves and resources base
communicate in different ways. refer to our Annual Information gift, entertainment or other benefit
Form dated February 28, 2014.
that could influence a business
Our typefaces also provide visual consistency
across all types of communication, and
decision or create even a perception
of influence must never be offered GOALS
and value drivers
A proven
or accepted, regardless of value.
enable our audiences to recognize us
through their consistent use.
integrated model
open house
Our primary and secondary typefaces used You’re invited to the Suncor
across our brand are Frutiger and Sabon.
Visually they are quite different but work
19
“I work in a function where the only
well together to help bring different asset we have is our people: we ‘sell’
% our skills and knowledge to the rest of
characteristics of our brand to life. Reduction in injury
Suncor. We invest heavily in ensuring
frequency rate
our people are the best in the business.
2
From training and on-boarding to the
CONTENTS
Frutiger Sabon
46 Light, 55 Roman, Roman, Italic, Bold,
65 Bold, 75 Black Bold Italic
Frutiger is our primary typeface and comes Sabon is our secondary typeface. It supports
in a number of weights that enable us to our primary typeface, Frutiger, by bringing
vary the level and strength of voice. additional visual character to our brand.
Frutiger is a modern, clean The italicized versions of these As a serif typeface, Sabon
and legible typeface. It weights of Frutiger are expresses intelligence,
brings qualities of allowed but should only be humanity, depth, character
precision, confidence, applied where additional and heritage. It allows us to
reassurance, clarity and definition is required, such promote an additional or
structure to our brand. as for quotes or call-outs. more human voice within
our communication.
For body copy, Frutiger 45 We do not use Frutiger 95
Light and Frutiger 55 Roman Ultra Black as it is too heavy While we can use Frutiger on
are preferred. Frutiger 65 and lacks the sense of its own, we never use
Bold can be used to create precision we want Sabon by itself. It is always
visual impact for introductory to express. presented in conjunction with
paragraphs and sub headings. Frutiger, even if it is the
75 Black is a heavy version dominant feature.
and its use should be This ensures that our use of
restricted to places where We do not use
this more expressive typeface Frutiger or Sabon for
additional strength is needed. is always controlled with the Word, PowerPoint or
confidence and reassurance other word processing
of Frutiger. applications. See
section 2.3.3 for
more information.
Suncor Brand and visual identity guidelines 39
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Arial
Regular, Italic,
Bold, Bold Italic
Arial (Frutiger)
Arial is the replacement for
Frutiger when it is unavailable.
CONTENTS
WE CREATE We create
ENERGY FOR A energy for a
BETTER WORLD better world
The use of capitalization creates a forceful and functional The majority of copy, whether headline or text, should be
voice. It is appropriate to use when a strong, direct and set in sentence case. This provides a more accessible and
determined tone is needed. We only use capitalization for human voice to our communications. We can use different
short statements of a few lines to ensure legibility. weights of our typefaces to increase tone.
BOARD APPOINTMENT
John D. Gass
Appointed to board of directors
of Suncor Energy
Mr. Gass is former vice president, Chevron Corporation and former president,
Chevron Gas and Midstream. He has extensive international experience, having
served in a diverse series of operations positions in the oil and gas industry with
increasing responsibility throughout his career.
Mr. Gass holds bachelor’s and master’s degrees in civil engineering and serves
on a variety of business and community boards. He is a member of the American
Society of Civil Engineers and the Society of Petroleum Engineers.
Mr. Gass’ significant experience as a leader in business and in the resource
suncor.com
industry, as well as in the community will help guide Suncor, Canada’s leading
integrated energy company, as it builds on its resource base and production
assets to responsibly develop petroleum resources.
For a detailed biography of Mr. Gass, as well as the company’s entire
Board of Directors, visit www.suncor.com.
This example balances the more direct tone of voice when
capitalization is used, with the warmth and vitality of the energy
gradient. The use of colour in this instance softens the capitals. J000675_Suncor_Appointment_Naple_07.indd 1 13/02/2014 17:13
suncor.com
Suncor Brand and visual identity guidelines 41
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CONTENTS
RGB 134 / 31 / 65 RGB 246 / 141 / 46 RGB 242 / 169 / 0 RGB 255 / 224 / 79
A message from “There is no room for villains or heroes when
we are looking at our collective energy future.”
our CEO
Among other things: Five years ago, we set an industry precedent have a responsibility to do whatever we can
– making safety our top priority by adopting performance goals on water to reduce our carbon footprint. But to make a
– working toward continuous improvements consumption, reclamation of disturbed lands, significant global impact on GHG emissions, we
in our economic, social and environmental energy efficiency and air emissions. As we will all need to have a much bigger discussion
performance continue to focus on achieving our 2015 about how we plan our cities, heat our homes,
– being bold about setting goals and objectives, we are looking to our business grow our food and access transportation.
transparently reporting on our successes and stakeholders in an effort to draw up
and failures ambitious sustainability goals for beyond Similarly, while I’m very proud of the investments
– investing in technology and innovation 2015 that will address our environmental we make every year in the communities where
2 3
P Cool Grey 8 P Cool Grey 3
– collaborating on solutions. and social performance. we operate, I can’t help thinking how much
Understanding our Operational Understanding our Operational
P Cool Grey 11
more could be achieved if industry, policymakers
Excellence Management
Our aspirations are rootedSystem
in our values, one The reason for broadening our targets is and stakeholders could come together and use Excellence Management System
of which stands above the rest: if a job can’t simple: we believe companies like Suncor their collective talents and skills to tackle some
be done safely, don’t do it. Five separate have a unique opportunity – and obligation – of our social challenges, whether it’s building
fatalities (three employee and two contractor) to advance the well-being of the communities capacity in the non-profit sector or improving
near our Oil Sands site earlier this year were a where we operate and to try to address complex educational outcomes for Aboriginal youth.
How does
A good company-wide
CMYK 15 / 0 / 0 / 88 CMYK 15 / 0 / 0 / 50 CMYK 8 / 0 / 0 / 20
sad reminder that we can never let up on our social problems.
OEMS RGB 83 / 86 / 90
our safety andwereliability,
Nearly two decades ago, as part of our
sustainability journey, launched a corporate-increases ourindustry-wide
costs and lowers
Alliance (COSIA), a network of 13 companies
focused on improving our
I believe there’s reason for optimism. If we can
start to imagine a better energy future, we can • Minimum requirements
performance. But when
plan, we wealone,
wide plan to manage our greenhouse gas
put controls
shared more thanin 560place and
environmental performance. In its first year
act
begin to work together to make it a reality. As
and our
Our aim isperformance goes Suncorup.and seven other companies have done However, here’s another certainty: if we don’t
supply of energy. And with a global population rather than deliberating. We excel at ‘bend the curve’ on absolute emissions growth. Another kind of collaboration is the work
operational
future, we must openly address the risks of who is wrong, we need to work together commitment producing energy that
excellence?
jobs, mobility and a better quality of life for future by striving to become the best company of these advances with industry peers, we Consider the climate change challenge. As an Steve Williams
millions of people around the world. we can be. What does that mean? expect to have an even greater impact. energy producer, our starting point is that we president and chief executive officer
How OEMS works A finite number of causes To manage causes, Applying operational
for the things that can go we put controls in place discipline as a leader
wrong. Examples:
Expectations don’t exist
Lack of knowledge
Wrong incentives
Equipment not capable
OEMS organizes our controls
Personnel not allocated
into 18 written elements
Proceedures
Planning /
scheduling
18
elements
Performance Measurement
Four Sources Training / Management of
People
of risk certification change process
Personal and process safety
Sustainability People
Reliability Equipment Performance Engineering
Process management disciplines
Suncor Brand and visual identity guidelines 43
CONTENTS
11.2
culture and its guiding value: Do it safely development should overall tailings containment. to advance mutually beneficial economic
development. And we continued to
es, we will or don’t do it. occur in a way that
provides economic Addressing the climate integrate Suncor’s Human Rights Policy
change challenge
way to deliver We continued to implement clear and prosperity, promotes across our operations.
$ B
c prosperity,
d social well-
consistent process safety standards,
procedures, training and audits across
Suncor’s operations – a program we expect
to complete by the end of 2013. Process
social well-being and
preserves a healthy
environment.
Suncor’s absolute greenhouse gas (GHG)
emissions and emissions intensity both
increased in 2012, due mainly to significant
production increases at our Firebag in situ
Generate prosperity
and opportunity
In 2012, royalties paid by Suncor totalled
Spent on goods
and services
RGB 119 / 145 / 114 RGB 181 / 209 / 163 RGB 88 / 88 / 87 RGB 177 / 177 / 176
d a healthy safety targets the prevention of incidents operations. While we expect intensity levels approximately $2.3 billion, including
1.5
to decline as those new projects mature, $684 million directed to Alberta government
ment for today that can result in fatalities or significant
injuries, as well as environmental, health GHG management is a challenge requiring oil sands royalties. Suncor also paid more
orrow. Here and property damage. multiple responses. Suncor continued to than $1.5 billion in taxes to governments
CMYK 0 / 0 / 0 / 20 CMYK 0 / 0 / 0 / 60
that is expected to dramatically accelerate approach to community investment aimed companies share technologies and
the reclamation of tailings ponds and at helping communities near Suncor’s best practices focused on performance
mined lands and reduce the need for operations grow, thrive and become improvements in four environmental
on the web:
future tailings ponds. And we began sustainable. Part of that journey involves priority areas: tailings, water, land and For our full report on our performance,
2014 social
progress report
These progress reports provide details on our social performance. on the web: Further details on our
For detailed information about our economic performance, environmental and social progress
are available at sustainability.suncor.com
visit suncor.com and read our 2013 Annual Report.
FOCUS AREA 2013 - 14 PLANNED ACTIVITIES 2013 - 14 RESULTS 2014 - 15 PLANNED ACTIVITIES
Safety, health and security – Seek to eliminate all workplace incidents. – The lost time injury frequency among Suncor employees and – Seek to eliminate all workplace incidents.
SocIAL – Implement and sustain Journey to Zero through networks, contractors increased slightly from 0.05 in 2012 to 0.06 in 2013. – Implement and sustain Journey to Zero through networks, leading/
leading/lagging metrics and governance. – The recordable injuries frequency rate declined, from 0.59 in 2012 lagging metrics and governance.
– Focus on the sustainability of process safety practices over to 0.56 in 2013 – a 5% improvement. – Focus on the sustainability of process safety practices over
the long term. – Integration of process safety standards across all of Suncor’s major the long term.
facilities is complete.
Human rights and social risk – Review and update Human Rights policy with accompanying – Integrating human rights considerations into many project – Roll out updated Human Rights policy with accompanying
standards and guidelines. implementation processes. standards and guidelines.
– Conducted corporate social responsibility assessment on Libyan – Fully integrate human rights considerations into project
operations. implementation process.
– Completed human rights training for Libya-based employees.
– Implemented a grievance mechanism across Libyan operations.
Stakeholder and – Finalize complaint and grievance mechanism and develop – Complaint and grievance mechanism developed with implementation – Implement, assess and report on complaint and grievance mechanism.
Aboriginal relations rollout plan. underway across refinery operations. – Finalize social risk framework and incorporate into existing processes.
– Finalize social risk assessment tool. – Social risk models developed for project-specific application. – Develop an online Aboriginal Awareness training module.
– Target more than 250 people to receive Aboriginal – More than 300 employees completed Aboriginal awareness training. – Progress Aboriginal workforce strategy development.
awareness training. – Cross functional team initiated to develop an Aboriginal workforce – Streamline Aboriginal Relations reporting across the organization
– Aboriginal employment strategy completed and strategy. and align with PAR performance categories and key metrics.
implementation plans drafted. – Standard reporting processes in place for Aboriginal Relations steering – Align business development and PAR performance measures.
– Establish regular cross-enterprise reporting on Aboriginal committees and monthly contract spending.
economic collaboration. – Partner with community-driven initiatives to build local Aboriginal
– Standard language and criteria established for evaluating Aboriginal business capacity and leverage partnerships.
– Develop and implement Aboriginal Procurement Guideline. contracts and proposal.
– Implement external issues management process.
– Conduct survey of our Aboriginal business partners and – Work to establish external issues management process underway.
communicate results. – Evaluate the effectiveness of local engagement plans through
– External Aboriginal business partner survey conducted with results third-party reputational research.
– External issues management process finalized and rollout under analysis.
plan in place. – Celebrate PAR certification and analyze feedback to understand
– Stakeholder research findings have been communicated. Feedback areas for improvement.
– Share results of stakeholder research and develop plans is being incorporated into stakeholder-specific engagement plans.
to address feedback. – Applied to become PAR certified in 2014.
– Complete third-party audit of our Aboriginal Relations program
to receive Progressive Aboriginal Relations (PAR) certification
through the Canadian Council for Aboriginal Business.
Suncor Brand and visual identity guidelines 44
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2.3.10 Our energy assets – the energy line and frame PAGE
create the energy frame contact products for Colorado. The energy we bring also helps
sustain and grow the communities we live and work in,
aiming higher to provide support through our partnerships.
www.connections.suncor.com
Suncor Brand and visual identity guidelines 47
CONTENTS
Employee
a place where people want
to visit, live and be a part
of because there’s lots of
The energy colours (as with the energy prosperity, promotes social well being and preserves a healthy
environment. An important part of this vision involves
working in collaboration with Canada’s Aboriginal peoples
line) can run in different directions to to develop a thriving energy industry that allows Aboriginal
communities to be vibrant, diversified and sustainable.
with the background, and colour communities to build and maintain effective, long-term and mutually beneficial
relationships. To achieve this commitment, we strive for relationships that are based
on transparency, mutual respect and trust.
People and communities affected by our activities should have the opportunity Karen Reiman is the Manager, Contracts
for Renewable Energy. She also volunteers
to benefit from energy development through opportunities such as employment,
Improving
Connections in Driving
business Better
2014
WAYS OF WORKING
Business
GREATER CONNECTIONS
CREATING EFFICIENCIES
IN BUSINESS
Building on a Foundation of Success
ESTABLISHING CONTROLS
AND MEASUREMENT Annual General Meeting
Suncor Brand and visual identity guidelines 48
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Embroidery
The logo should be embroidered on
fabric merchandise whenever possible.
Embroidery is not suited to some fabrics
though, so in these cases, it’s best to
screen print the logo. There are different
size requirements for each, so be sure to
check the section noted below as well as
the section for logo colours.
Garment colours
Choose colours that reflect Suncor’s
corporate colours or are neutral (black,
grey, dark blue). You can use colours from
the secondary colour palette for trim.
Suncor Brand and visual identity guidelines 50
CONTENTS
In addition to clothing,
quality gift items with our logo
are enjoyed at work and in
day-to-day life outside of
work. They are a great way
to say thanks.
These are only a few examples of quality
products that may be selected to carry our
logo. They demonstrate where the logo is
optimally placed and the size of logo in the
available space. These are important
considerations when ordering new branded
items, as is clear space around the logo and
the colour of logo. Check out the sections
noted below for size and colour guidelines.
Gift colours
Choose colours that reflect Suncor’s
corporate colours or are neutral (black,
grey, silver, dark blue). You can use colours
from the secondary colour palette for
appropriate items, such as pens, and for
trim elements.
Suncor Brand and visual identity guidelines 51
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Clear space
X X
We always maintain a clear space around
the Suncor logo, free from text and
graphics. The preferred clear space is
equal to the capital ‘S’ of Suncor. The
minimum clear space is equal to 1/2 the Minimum size Minimum size for embroidery
‘S’ of Suncor.
Minimum size
The minimum size of the logo on non-
clothing items or where it is silkscreened is
15 millimetres / 0.6 inches. The minimum size
for embroidery is 51 millimetres / 2.0 inches.
15 mm
Secondary text 51 mm
You can add secondary text to identify an
event, award or team. Whenever possible
place the secondary text away from the
logo, e.g., on the sleeve of a shirt, the Secondary text
back of a mug, or lower down on a
backpack if the logo is at the top. If this is
not possible, place the text a minimum
distance away from the logo that is equal
to the capital ‘S’ of Suncor.
Set secondary text in Frutiger Roman,
upper and lower case.
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