Asset Tracking

and Contact Tracing

Sales Handbook
Alcatel-Lucent OmniAccess Stellar
Asset Tracking solution for Healthcare
The purpose of this document is to highlight a set of asset tracking and contact tracing capabilities
designed for Healthcare providers, based on the Alcatel-Lucent OmniAccess® Stellar Asset
Tracking solution.

Sales Handbook
OmniAccess Stellar Asset Tracking and Contact Tracing for Healthcare
Asset Tracking and Contact Tracing in Healthcare

Many hospitals, clinics, and assisted living facilities • The World Health Organization (WHO) says
are looking at ways of improving treatment paths, contact tracing helps protect you, your family,
procedural accuracy, and operational efficiency, and your community by letting people know they
which leads to improved patient care and may have been exposed to a virus and should
outcomes. This includes locating patients/residents, monitor their health for signs and symptoms of
staff, and assets, such as medical equipment, beds, the virus; helping people who may have been
and wheelchairs, among other items. It also means exposed to a virus get tested; asking people to
helping people avoid contact and the spread of self-isolate if they have a virus or self-quarantine
virus or contagious disease in healthcare facilities if they are a close contact4
and nursing homes. • The Centres for Disease Control and Prevention
• A nurse spends more than 1 hour per day looking (CDC) says that contact tracing is a key strategy
for someone or something. This time could be or interrupting chains of transmission of
better spent caring for a patient1. virus-associated mortality5.
• There are approximately 15–17 devices per bed
and about one quarter of those bedside devices Whether it’s for an emergency, for regular use, or
are networked. Locating devices has become for maintenance, assets need to be easily located.
Equipment, such as ventilators, infusion pumps and
more difficult than ever. If you can’t find a device
patient monitors, that are not regularly serviced
or piece of medical equipment, you can’t use it2.
may need to be replaced, which increases hospital
• Many hospitals report equipment utilisation rates capital expenses. To provide a safe healthcare or
of less than 50%. That’s well below the industry nursing home environment you also need to have
average of 70% to 80%3. the ability to identify how staff and patients/
• Misplaced or stolen medical equipment (such as residents interact in real-time, along with the
wheelchairs) can cost hospitals millions of dollars ability to provide monitoring of people density and
each year to replace. enable historic contact data and people flow for
analysis, if required. Automating these processes
can be extremely helpful in these environments
enabling clinicians and staff to focus on delivering
patient/resident care, versus people management.
1 Source: ROI of Locatable RTLS for Healthcare whitepaper, April 2015
2 Source: Cybersecurity: It’s Clinical, Too, Trustee magazine, 2017
3 Source: GE Healthcare study, 2016
4 Source: https://www.who.int/publications/i/item/contact-tracing-in-the-context-of-covid-19
5 Source: https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/contact-tracing.html

Sales Handbook 2
OmniAccess Stellar Asset Tracking and Contact Tracing for Healthcare
The ALE solution:
Asset Tracking and Contact Tracing
Asset tracking - quickly locate people and assets

Asset tracking enables a hospital to know where critical and non-critical assets are located in real-time on
a floorplan map. This includes items such as beds, wheel chairs, respirators, infusion pumps and biometric
monitors. Staff and high-risk patients, such as new-born babies or elderly patients who may wander, can
also be located quickly in real-time.

Asset tracking analytics provide information about how assets are used and where they are located which
provides valuable insight about how the hospital is operating. Inventory lists can ensure that equipment is
accounted for and properly maintained and patient care workflows can be adapted and optimised based on
the data provided.

People and assets can be quickly located which can reduce costs and ensure patient safety. The ultimate
goal is to provide the best possible patient care and outcome. Asset tracking enables hospitals, clinics and
assisted living facilities, to optimise patient care delivery and operational efficiency.

• Locate people or • Easily assign a

assets in real-time tag to an asset by
on a floorplan map scanning a QR code
with a simple and
• Understand the
powerful web or
location, movement
mobile application
and utilisation
• Visualise your of assets using
assets, both statistics and
available and in-use analytics

• Manage all your tags

in one place using
inventory lists and
service schedules

Find people and Locate people and Visualise all See all of your tags Quickly scan and log
assets instantly assets on a floorplan of your assets in one place a tag by QR code

Sales Handbook 3
OmniAccess Stellar Asset Tracking and Contact Tracing for Healthcare
Improve operational efficiency and enable business optimisation
Improve overall operational efficiency: • Prevent elderly people from wandering
• Avoid underutilised assets, or compliance • Ensure new-born babies are safe in their
breaches nurseries or with their mothers
• Improve equipment utilisation and reduce Enable business optimisation based on the
overhead costs location of users/assets:
• Analytics enable workflow assessments and • Decrease financial costs of lost or stolen assets
behavior analysis, which can be used to optimise
• Simplify IT management and maintenance of
network design, workflows and provide better
assets by ensuring equipment is accounted for
patient care
and identifying devices due for service
Improve caregiver satisfaction: • Provide notification if medical equipment is
removed from an area, floor or building, when
• Reduce the time needed to locate resources
it shouldn’t be removed
Improve patient experience:
Offer accurate and easy asset management:
• Care givers spend more time attending to patients
• Use a smartphone app, or web management
rather than looking for equipment or people
tool, to provide configuration, monitoring, and
Improve safety and security: people and asset visibility and reports
• Locate people in an emergency situation for
quick dispatch

Sales Handbook 4
OmniAccess Stellar Asset Tracking and Contact Tracing for Healthcare
Contact Tracing – Avoid contact and the spread
of virus or contagious disease
Hospitals can help prevent the spread of contagious viruses by managing the number of people in a
specific area and enforcing social distancing by providing real-time density monitoring. Hospitals also
need a contact tracing solution that can:

• Define an area to be monitored

• Identify the number of people in that area
• Enable notifications to relevant personnel based on specified criteria (for
example, people moving beyond a boundary, or number of people entering or
leaving an area)
• Use analytics to trace historical contact flow where necessary

With these capabilities hospitals can:

• Implement a turnkey, cost-effective contact tracing solution
• Keep patients/residents, clinicians, staff and visitors, safe
• Comply with the law and government health authorities to avoid closure
• Provide historic movement playback based on a selected timeline to see how a virus or contagious
disease spread may have started and see who may have been in contact during those times

Contact tracing with real-time monitoring

Contact tracing is a key feature of the OmniAccess
Stellar Asset Tracking solution. Contact tracing, with
real-time monitoring, enhances the asset tracking
solution by providing real-time and historic analytics
that can be used by hospitals to proactively track and
protect people while on hospital premises.

Hospitals may need to manage the number of

people in a specific area and enforce social/physical
distancing by providing real-time density monitoring
and occupancy management. This is difficult when done manually so tools that automate this process
are extremely helpful in healthcare environments where clinicians and staff can focus on patient health
versus people management. Contact tracing can help.

Sales Handbook 5
OmniAccess Stellar Asset Tracking and Contact Tracing for Healthcare
Historic movement playback
Historic movement playback enables hospitals,
clinics and assisted living facilities to select start
and end dates and replay the movement history.
Features include a sliding scale to easily manipulate
time/days and a fast playback capability, to scan
days/weeks quickly. A filtered search lets you focus
in on individuals for contact tracing purposes, to
find the origin of a virus spread.

Key benefits
Contact tracing enables hospitals to:
• Use analytics to trace historical contact flow
• Identify individuals who may have caused the spread of a virus or contagious disease and contact those
that were in close proximity to the individuals
• Keep patients, clinicians, staff and visitors safe
• Comply with the government and health authority requirements

Hospitals also need real-time monitoring to:

• Define an area to be monitored with people density limits
• Identify the number of people in that area
• Enable automatic notifications to relevant personnel based on people moving beyond a boundary, or
maximum number of people in an area

Sales Handbook 6
OmniAccess Stellar Asset Tracking and Contact Tracing for Healthcare
Asset Tracking and Contact
Tracing solution components

OmniVista Cirrus
Asset Manager
(cloud with location engine)

Applications
• Asset provisioning
• Asset search
• Statistics/analytics

Autocalibration
BLE beacons (fixed)
OmniAccess Stellar BLE for location accuracy
Gateway AP1201BG
and/or Stellar Access Points
with built-in BLE*

Asset tags
Bluetooth Low Energy (BLE)
Mobile tags for people and devices
*Wi-Fi 5 Stellar APs supported now and Wi-Fi 6 Stellar APs supported end of Q2 2020

OmniAccess OmniAccess Autocalibration Mobile BLE

Stellar Stellar Access Beacons Asset Tags
BLE Gateways Points Autocalibration beacons (square, card-
The Alcatel-Lucent Alcatel-Lucent provide fixed reference shaped, with
OmniAccess Stellar OmniAccess Stellar points for the gateways, wristband)
BLE gateway, Access Points, such as which enables precise Mobile tags for people
OmniAccess Stellar the AP1201 - 1231 - tag positioning and and assets, provide a
AP1201BG, provides 1232 - 1321 - 1361 movement. simple and non-obtrusive
the BLE connectivity Wi-Fi 5 and Wi-Fi 6
way for tracking what
for the asset tags access points provide
is important, whether
and then relays the Wi-Fi relay connectivity
it’s clinicians, patients/
location information for the BLE gateways
residents, medical
to the Alcatel-Lucent and can also provide
equipment, beds, or
OmniAccess Cirrus Asset gateway functionality
wheelchairs. Tags have
Manager using Stellar with built-in BLE radios.
built-in accelerometers
Wi-Fi or a third-party This saves the cost of
to reduce battery
adding a separate BLE
Wi-Fi infrastructure. consumption and can
gateway when using
generate alarms/alerts
OmniAccess Stellar APs. with movement.

Sales Handbook 7
OmniAccess Stellar Asset Tracking and Contact Tracing for Healthcare
Management tools

OmniVista Cirrus Asset Provisioning

Asset Manager via web and mobile app
(cloud with location engine) • Site configuration, subscription
• This allows a user to associate
a device, or a person to a tag
• Each device can be associated
with an image, a category,
personalised parameters OmniAccess Stellar
(relevance) Web management
• Reassigning tags to
new equipment / people
• Geonotifications

Asset Search
• Locate in real-time equipment
or a person
• Simplified search for equipment,
a person or a category of
equipment / person
Statistics and Analytics • Optimised and responsive search

• Real-time or historical location

data on equipment / people
• Data related to the use of OmniAccess Stellar
geo-notifications in a given area Asset Tracking mobile app

Alcatel-Lucent OmniAccess Stellar

Asset Tracking solution: Four key differentiators
One provider for an
Ideal BLE infrastructure Cost-effectiveness Best sustainable protocol
end-to-end solution

• Technologies such as Wi-Fi or RFID used • TCO reduced due to • The choice of a • OmniAccess Stellar
to address these problems are expensive unique infrastructure sustainable technology, Asset Tracking uses
and complex and cloud solution the best indoor ALE designed and
• Asset tracking using BLE technology, • Evolution of the IoT protocol developed access
provides better location accuracy than solution toward real- - Support of the ‘mesh’ points, gateways and
Wi-Fi-based solutions (which require time network analytics mode (BT5.0) network architecture
infra-red or ultra-sound for in-room (Wi-Fi, BLE, switches) - Increase in bandwidth • ALE provides the
accuracy and which are costly) and the use of machine (BT5) location tags and all
• BLE technology provides an accuracy learning - Improvements in the necessary components
of 3-5 meters • Real-time and position accuracy • Customers benefit from
• BLE technology ensures location historic analytics enable (future BT5.1 Angle a single vendor for
accuracy and low battery consumption workflow optimisation to arrival/departure) their asset tracking,
for tags and mobile devices improve procedural contact tracing, Wi-Fi
• A single Bluetooth infrastructure to accuracy and operational and management
cover all your needs: wayfinding, efficiency, for improved solution
tracking of medical equipment and patient outcomes • Contact tracing and
people, occupancy management, hotspot real-time monitoring
tracking, contact tracing, IoT help keep patients/
- Provides room-level accuracy without residents, visitors, and
additional/expensive overlay solutions staff safe
- Does not interfere with existing Wi-Fi
infrastructure
- Improves device battery efficiency
vs. Wi-Fi
- Ensures a higher ROI based on
equipment, deployment and
operational costs

Sales Handbook 8
OmniAccess Stellar Asset Tracking and Contact Tracing for Healthcare
Return on Investment (ROI) example
Asset Tracking challenges in numbers:

Lost/stolen equipment • It costs a hospital $4,000 (approximately 3650€) per bed in lost/stolen assets per annum
according to industry data
• Assets are not only hard to find, they get lost. To protect against running short in an
emergency, the average hospital “over spares” many consumables such as dressings and
instruments by approximately 30%.

Utilisation of equipment • Increase utilisation rates of medical assets from 45% - 50% to 65 – 70%.
This reduces the purchase or lease of additional equipment.

Labour savings from reduced • According to industry figures, nurses spend on average 72 minutes per shift searching
search times for equipment
• When you count the number of nurses on a shift, costs add up quickly and Asset Tracking
can drastically reduce this time

Business drivers are calculated into a ROI estimate in the table below. This ROI example represents
400 bed, 800 bed and 1200 bed hospitals. An Asset Tracking solution is easily justifiable as the costs of
not implementing a solution are enormous.

ROI* Estimate Year 1

Hospital size 400 beds 800 beds 1 200 beds
CAPEX on lost/stolen $256 000/232 727€ $512 000/465 455€ $768 000/698 182€
equipment annually
Increased utilisation $320 000/290 909€ $640 000/581 818€ $960 000/872 727€
of equipment
Labor savings from $1 781 736/1 619 760€ $3 563 472/3 239 520€ $5 345 208/4 859 280€
searching time
Total cost saving per 1st year $2 357 736/2 143 396€ $4 715 472/4 286 793€ $7 073 208/6 430 189€
*ROI of Locatable RTLS for Healthcare, April 2015 Conversion rate: 1 Euro = 1.10 USD

Part numbers
Part number Description
Hardware OAW-AP1201BG-XX* OmniAccess Stellar BLE GATEWAY AP1201BG. Dual radio 2x2:2
802.11a/b/g/n/ac Wi-Fi client, integrated BLE GW, integrated
antenna, 1x GbW, 1x 48v DC power interface, 1x console. Cannot
be used as an Access Point.
OAL-BT-10 Battery powered beacon, 10 pack (autocalibration beacons)
OAL-AT-FIXED-8 Fixed BLE beacon for autocalibration - 8 pack
S18-3-40 Square shaped asset tag 40 pack
CT18-3-40 Card shaped asset tag 40 pack
OAL-AT-WRIST-10 BLE tag + nano silica wristband for people - 10 pack
OAL-AT-BANDS Nano silica wristbands spares for Wristband BLE tag – 200 pieces

Licenses OVC-AT-SUB1 1 year subscription for asset tracking per 100 square meter
OVC-AT-SUB3 3 year subscription for asset tracking per 100 square meter
OVC-AT-SUB5 5 year subscription for asset tracking per 100 square meter
Support PP1N-OAWAP1201BG 1 year Partner Support Plus
PP3N-OAWAP1201BG 3 year Partner Support Plus
PP3N-OAWAP1201BG 5 year Partner Support Plus

*XX represents a country or region:

-US for United States
-ME for Israel and Egypt
-RW for Rest of the World

Sales Handbook 9
OmniAccess Stellar Asset Tracking and Contact Tracing for Healthcare
Sales pitch
Introduction when asked who you work for and what you do:
• I’m a sales rep (or, my name is xxxxx and I am a yyyyy) at Alcatel-Lucent Enterprise. We help enterprise
businesses securely connect their systems and networks including IoT. Our asset tracking solution can
maximize utilization of assets, uptime and prevent theft of assets with geofencing and alerts, so you
never have worry about your assets again. Our contact tracing solution provides full visibility into real-
time people flow, occupancy management, historic movement replay and contact tracing in hospitals.
And our analytics and reporting tools provide a quick way to access information and display it. Does
your hospital have any of these issues that need to be addressed?

When asked further about:

• Contact tracing
• Our contact tracing solution can predict how many contacts from your hospital were at risk (of exposure
to a virus or disease) during the day or week. Imagine patients or visitors who were in the emergency and
radiology units. How long would it take you to do contact tracing? It is difficult when you ask people who
they may have been in contact with since they will probably not remember who they met at the hospital.
With our contact tracing solution, you can create contact event reports in a matter of seconds.

Asset tracking
• I’m sure you’re aware that your nursing staff each spend about an hour per shift, per day, to find
someone or something, like a doctor, patient or medical / non-medical equipment. Across your teams
and departments, how much money could you save if you took that chore off their to-do lists? With our
asset tracking solution you can instantly locate and track patients and critical equipment via an easy-to-
read smartphone app. It will save the hospital thousands of dollars per year in lost time and your staff
will operate more efficiently than ever.

Analytics/Reporting
• Has your department head ever asked you to «prepare a quick report on the inventory and status of
medical and non-medical assets availability before the end of the day?» and you respond with a confident
“yes”, knowing that you will need to work on this task for the rest of the day and not really sure how to
gather this information? Our asset tracking solution has an analytics tool that puts all your data in one
place (MyDashboard) and creates unique reports within 30 seconds or less (real time or historically).

Sales Handbook 10
OmniAccess Stellar Asset Tracking and Contact Tracing for Healthcare
 Alcatel-Lucent
Enterprise
We help you Connect your patients, staff
and healthcare ecosystem, delivering
technology that works across and beyond
your facilities and where patients Connect
for a superior healing experience
• We help administrative and clinical staff
Connect to deliver timely, safe, efficient care

• We enable facilities to Connect securely

to ubiquitous, reliable information for an
optimised care pathway

• With global reach and local focus, we deliver

specialist networking and communications
for healthcare providers, to optimise the care
pathway and enhance patient outcomes

Find out more

• Business Partners:
Visit the Business Portal Asset Tracking page

• End-Customers:
Visit the Asset Tracking page

• Read and share our Asset Tracking blog posts

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International, ALE USA Inc. All rights reserved in all countries. DID20030301EN (July 2021)