Entrepreneur Assignment I
DILLA UNIVERSITY
COLLEGE OF BUSINESS AND ECONOMICS
DEPARTMENT OF MANAGEMENT
ENTERPRENUER BUSSINESS PLAN
COMPETATION
ZEMEN LAUNDERY
PREPARED BY- ZEMEN BUSINESS GROUP
PLC.
Content pages
1.0 Executive summary …………………………………….3
1.1 Objectives………………………………………………5
1.2 Mission………………………………………………….5
1.3 key to successes…………………………………………5
2.0 company summary………………………………………………5
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Business plan of student Laundry service
Entrepreneur Assignment
2.1 company ownership………………………………………….6
2.2 start up summary……………………………………………..6
2.3 company location………………………………………………….7
3.0 Service………………………………………………………………………7
3.1 competitive comparison……………………………………………7
3.2 future service………………………………………………………8
4.0 market research……………………………………………………………..9
4.1 potential
costumer……………………………………………………..9
4.2 assumption about business……………………………10
5.0 pricing system…………………………………………………..10
5.1 method of distribution………………………………………12
5.2 warranty consideration………………………………………12
5.3 sales forecast…………………………………………………………
12
6.0 management summary……………………………………………………13
6.1 organizational
structure………………………………………………13
6.2 operation
plan……………………………………………………….14
7.0 financial data………………………………………………..14
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Zemen laundry Service render PLC
Entrepreneur Assignment
1.0 Executive Summary
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Zemen laundry Service render PLC
Entrepreneur Assignment
ZEMEN LAUNDRY service will providing dry cleaning service of different cloths for
the student and communities of DILLA University.
The Purpose of this Service is based on the demand that arise due to large student
entered in the DILLA University which does not have enough access for such service.
The numbers of students increase from time to time and it is now around 8500. This
moment few laundry services are available in the campus but not targeted the large
number of the universities society. The service provided will be set in the reasonable
amount of price.
Our Business have a trade mark and used as advertising our business. The partnership
developed all round way. For instance through advertising to increase the customer,
gathering information from customer about our weakness and strength for our
business improvement, etc. if competitors are existed latter we are ready to be best
competitor trough handling our customer in the right way to affect the competitor in
all way .
Market
We conduct our market research survey on 50 students out of 50 students asked
interview way of gathering information. The largest data was taken from university of
dessie main campus students more than 50% of the student needs laundry service.
The most popular ranger for payments of service are depends on size, color and type
of the item. We can provide or give the service for the customer items like, Trousers
with cote. Blanket, Leather Jacket, T-shirt, Dress etc. on the country 25% of the
number is no need for laundry service due to low capacity to pay to the service
however the service will organize in a way as to handle and give service for all
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Zemen laundry Service render PLC
Entrepreneur Assignment
The entrepreneurial Team
ZEMEN service organized by partner who has rights and duty based upon the
partnership agreement. Based on the partner agreement each and every partnership
has accountability for the service and they have entrepreneurial role each and every
person some key personnel are listed below.
Key personnel
Mr. Dawit K/Mariam
Level of qualification 1st year BA degree student in DILLA University in
Marketing Management.
Work Duty: Director
Mr. Abiy Meseret
Level of qualification 1st year BA degree student in DILLA University in
Markrting Management.
Work Duty: Accountant
Hired Person 2
Work Duty: Internal Auditor
Hired person 2
Work Duty: Secretary
Hired person 2
Work Duty: Casher
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Zemen laundry Service render PLC
Entrepreneur Assignment
1.1 Objectives
The main objectives of our business are:
Be first and successful laundry service firm in DILLA University.
Achieve substantial revenue in first year and impressive growth in the
following years.
Positive net profit next year.
1.2 Mission
ZEMEN service renders high quality and comfortable laundry service in DILLA
University. ZEMEN provides laundry service for students and university communities
at value price than its competitors. Our firm is aimed at providing door to door
service in order to satisfy our customers than other firms.
1.3 Keys to Success
Providing safe and quality laundry service at value price.
Maintaining open communication between ZEMEN laundry and customers in
order to ensure the highest level of customer satisfaction.
To continue and expand our branches to odayaa campus.
2.0 Company Summary
ZEMEN laundry service is a firm that is involved in rendering laundry service for
students university communities. The primary goal of our firm is to provide high
quality and comfortable service to customers. Since more of our customers are
students whose monthly income is low we provide our service at value price. The first
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Zemen laundry Service render PLC
Entrepreneur Assignment
machine we purchase is laundry machine which costs Birr 200,000 and have high
quality and also capable of washing drying many clothes at one time.
2.1 Company Ownership
ZEMEN service will be created as privately owned partnership firm between ZEMEN
business groups. All partners have invested equal capital and have equal right to share
net income and net loss. They also have equal influence on management of the firm.
Even though they have equal power to influence the management of the firm, their
duty is not similar.
2.2 Start-up Summary
The total start-up expenses (including legal fee, purchase of machinery, insurance,
rent, installation) come to Birr 260,000. Start-up assets required include Birr 2,000 for
legal fees, Birr 20,000 for four years insurance and Birr 25,000 for rent of house for
four years, Birr 200,000 for purchase of machinery and Birr 8,000 for installation of
machinery. This requirement will be financed Birr 300,000 from owners and the
remaining from long term debt at 12% annual interest rate. The details of startup
summary are indicated below.
Start-up requirements
Start-up expenses
Legal fees Birr 2,000
Insurance Birr 20,000
Prepaid rent Birr 25,000
Machinery Birr 200,000
Installation Birr 5,000
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Zemen laundry Service render PLC
Entrepreneur Assignment
Miscellaneous expense Birr 8,000
Total start-up expenses Birr 260,000
Start-up assets needed
Cash Birr 255,000
Other assets Birr 245,000
Total assets needed Birr 500,000
Funding
Investment
ZEMEN business groups Birr 300,000
Total investment Birr 300,000
Liabilities Birr 200,000
Total investment and liabilities Birr 500,000
2.3 Company location
Zemen laundry is located in DILLA University Dessie main campus. We prefer this
place because it is a center for all dormitories. As a result, many students will use our
laundry easily.
3.0 Services
Zemen laundry service renders laundry service for students and university
community at value price. In addition to this, we provide door to door service in
order to satisfy our customers.
3.1 Competitive comparison
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Zemen laundry Service render PLC
Entrepreneur Assignment
As mentioned our laundry service has mainly targeted for students and communities
in the university. We offer higher level of quality than the average unit of
competitors for example.
By adjusting price
Using more advertisement
Providing services in a credit base, discount bases if customers provide a
number of items at a time etc. Because of our financial strength, we will be
able to resist competitors accordingly.
In addition to this, we render door to door service i.e. collect clothes of
customers from their dorm and return back after washing it.
3.2 Future service
In the future apart from rendering laundry service, we will also go to increase our
business to boutique. And also we expand our business to other branches DILLA
University campuses such as odayaa campus. This will be helping our business to
attract more customers. Due to this, our profitability will increase. We are in the
process of conducting survey in order to determine the best possible market for our
business expansion.
4.0 Market Research and Analysis
The objective of market research and analysis is to establish as a market exists for the
proposed venture. We provide different market analysis about potential customer,
market and assumption about pricing and promotion.
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Zemen laundry Service render PLC
Entrepreneur Assignment
4.1 Potential Customer
There are more than 8,500 students in the university among which more than half of
them have the potential to use in our service. Besides the students and communities
about 35% of the total populations are full time employment and they engaged in
office clerks, teachers, different traders (merchants). We provide an enquiry for 200
individuals about their perceptions regarding to laundry in DILLA University,
according to their response all of they faced the problem of laundry service, and
especially about 100 of them express their comments emotionally.
The demographic information included in the analysis as follows
1. Age: Individuals, who wants to use laundry service aged above 18years old
2. Sex: Both (Male and Female)
3. Occupation: Students, Traders, Office clerks in different department
4. Location of customers: Most of them live in main campus of DILLA University
The size of the market also depends on the number of people who exhibits the need
since the market conditions are dynamic due to fluctuation of material cost resulting
to increase or decrease the size or number of customers. This problem may be cackled
by purchase and provide materials with lowest cost.
4.2 Assumptions about the Business
Market Place
To create a distinct marketing focus, the organization positional at Dessie main
campus to get customers from the University as well us communities in the
surroundings.
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Zemen laundry Service render PLC
Entrepreneur Assignment
5.0 Pricing system
The normal price is different from item to item depend on different other factors makes to have different price for different
items. The schedule below shows the estimated plan for different items based on their colors and size.
Pricing system for selected items
Item Character Trouser Cotes Complete T-shirt Bed Sheet Blanket Leather Dress Vello Shorab
& (3pcs) &
Jacket Shirt
Unit Price 3.00 5.00 30.00 2.00 10.00 35.00 80.00 5.00 - 5.00
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Zemen laundry Service render PLC
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The price system mentioned above should be relation to different types of
expenditures
o Chemical cost
o Guardians wage
o Wires to string up
o Plastics
o Oil for drying the machine
o Power, utility and other miscellaneous costs are incurred and has
regarded to each/ all items.
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Zemen laundry Service render PLC
Entrepreneur Assignment I
5.1 Method of Distribution (Service)
Promotion is the main activity to create a distinct marketing focus using advertising
through Varies Mass media Like DILLA FM, different leaflet, university Mini media
etc. During holydays, the business may required to special promotion because of the
society can give a special attention to those holydays, using different opportunities
with positives effect on the business that makes awardable and great contribution to
increase sales forecast.
5.2 Warranty Considerations
The existence of warranty that support the marketing effort and makes smooth
relation between the business and its customers. Problems may occurs when power
fluctuation. Because of this it is true the item will stay in the machine for long period
of time due to this the original quality of the item will decrease. Everything that
affects the customers items because the organization obliged to pay or to replace
similar items with our any court action. This rule makes the organization customer
attracted by such decision and makes strong relation between us.
5.3 Sales Forecast
During the first year of rending services the expected gross sale or revenue from
service has birr 60,000.00 indicating for the 1 st year, the gross revenue from service
rendered will not that much satisfactory and there will be occurrence of loss arising
from over statement of cash out flow over the revenue for that period only, based on
different assumptions that no longer time it takes to increase the gross revenue by
assuming that:-
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Business plan of student Laundry service
Entrepreneur Assignment
Increase the rate of population
Change in Technology
Increase societies understanding about the business
All these and other factors cause to increase the amount of the expected revenue by
15% each of the coming two years.
Prices
Depends on colors, size and type of the item and others may required to
further process (rewash) if necessary occurs when the items with full of dirty
and impossible to make it clear at once.
Student who came a group of more than 5 will have discount based on their
delivery items and amount.
Terms of sales mostly cash base and there is no discount for individual
customers but providing quality service on the agreed time we may allowed
for discounts to organizations that provide a dozen of items. For example in
case of auction the normal price decreases by the discount amount.
6.0 Management summary
The initial management team depends on our members, with back up assistance from
property management office of DILLA University. Each partners should be used their
full time in the laundry services. They have also experience in different type of
operation in the business so each partner will have responsible for any action taken in
the business.
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Zemen laundry Service render PLC
Entrepreneur Assignment
6.1 Organization Structure
ZEMEN laundry service depends on an organized division of responsibility among the
member in order to render high quality service. Main decision and responsibilities
will be divided among the partners. Top division manager will be given specific
responsibility such as marketing, finance, strategic management, or research and
development.
6.2 Operation Plan
As mentioned earlier the nature of the business is giving laundry service to demander
and which requires different requirement or facilities, especially capital equipment or
machine used to operate the item provided by the customers this machine covers the
largest cost of the business. Office is another facility to exchange ideas with customers
in a good manner about making an agreement regarding to price, time limits to
receive the item to be serviced and identification of guarantees. Building having
space for machine, office a well-furnished to starting up the item to be processed store
room for different accessories used in the operation space chemicals, place for wastage
must separate from the building which is used for processing the laundry service.
7.0 Financial Data and Forecasting
Cash flow of 1st year Assumption
1. The sale forecast based on DILLA university and surrounding area sale figure
the 1st year expect around birr 300,000.00
2. Machinery purchase birr 200,000.00
3. Loan from lending agency 200,000.00
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Zemen laundry Service render PLC
Entrepreneur Assignment
4. Loan payment in the 1st year 25%
5. Loan payment in the 2nd year25%
6. Loan payment in the 3rd year 25%
7. Loan payment in the 4th year 25%
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Monthly Cash Flow Statement from 2016-2019 years
Year 2016 2017 2018 2019
Cash from rendered 250,000 270,000 290,000 310,000
service(sales)
Cash from receivable 0 0 0 0
Subtotal from operation 250,000 270,000 290,000 310,000
Cash payments
(expenditure)
Insurance 20,000 20,000 20,000 20,000
Loan payment 50,000 50,000 50,000 50,000
Rent 25,000 25,000 25,000 25,000
Salary and wage 20,000 25,000 27,000 29,000
Interest expense 24,000 18,000 12,000 6,000
Total cash payments (139,000) (138,000) (134,000) (130,000)
Net cash flow(Cash 111,000 132,000 156,000 180,000
balance)
TSIDAT Laundry Service
Income Statement
For the Ending Year 1
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2016 2017 2018 2019
Revenue 255,000 285,000 325,000 350,000
Cost of service rendered (100,000) (90,000) (105,000) (115,000)
Gross profit 155,000 195,000 220,000 235,000
Operating expenses
Salary and wage expenses (20,000) (25,000) (27,000) (29,000)
Insurance expense (20,000) (20,000) (20,000) (20,000)
Rent expense (25,000) (25,000) (25,000) (25,000)
Depreciation expense (20,000) (20,000) (20,000) (20,000)
Miscellaneous expense (5,000) (7,000) (6,000) (10,000)
Operating income 60,000 98,000 122,000 131,000
Interest (24,000) (18,000) 12,000 (6,000)
Tax (30%) (10,800) (24,000) (33,000) (37,500)
Net income/loss 25,200 56,000 77,000 87,500
ZEMEN LAUNDRY BALANCE SHEET
PROFORMA FROM YEAR 2018-2019
Assets
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Zemen laundry Service render PLC
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Cash 366,000
Machinery 200,000
Total assets 566,000
Liabilities
Loan payable 200,000
Total liabilities 200,000
Owners’ Equity
Capital
ZEMEN business group
ZEMEN Laundry Service
Balance Sheet
For the Ending Year 1
Assets
Cash 368,800
Prepaid insurance 7200
Prepaid rent 24000
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Zemen laundry Service render PLC
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Machinery 400,000
Total assets 800,000
Liabilities and Owners’ equity
Loan payable 400,000
Owners’ equity
ZEMEN business group 400,000
Total owners’ equity 400,000
Total liabilities and owners’ equity 800,000
ZEMEN Laundry Service
Income Statement
For the Ending Year 1
Sale 235,000.00
Cost of Good sold 11,900.00
Gross Profit 223,100.00
Operating Income
Wage 30,000.00
Rent 6,000.00
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Zemen laundry Service render PLC
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Miscellaneous 4,150.00
Insurance 2,400.00
Advertising 1,600.00
Depreciation 6,000.00
Light and 2,750.00 52,900.00
Tele
Income from Operation 170,200.00
Interest expense 1,200.00
Net Income 169,000.00
ZEMEN Laundry Service
Balance Sheet
For the Ending Year 1
Asset
Cash 383,120.00
Prepaid insurance 48.00-2400
Laundry Machine 388,000.00
Accumulated Depreciation -6,000.00 382,000.00
Total Asset 773,520.00
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Zemen laundry Service render PLC
Entrepreneur Assignment
Liability and Owner's Equity
Current Liability
Loan payable 200,000.00- 100,000.00
100,000.00
Total Liability 100,000.00
Owners Equity 677,520.00
Total Liability & Owner's Equity 773,520.00
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Entrepreneur Assignment
Quarterly Cash flow for second Year Assumption Assume tats sale increasing
by $35000
2nd Year quarterly Sale figure
1st 2nd 3rd 4th Total
Total 37000.00 79000.00 85000.00 20000.00
Receipt
Sales 37000.00 49000.00 85000.00 100000.00 271000.00
Total Sales 37000.00 49000.00 85000.00 100000.00 271000.00
Payments
Wage 7500.00 7500.00 7500.00 7500.00 30000.00
Rent 1500.00 1500.00 1500.00 1500.00 6000.00
Miscellaneous 1000.00 900.00 750.00 1500.00 4150.00
Insurance 600.00 600.00 600.00 600.00 2400.00
Advertising 400.00 400.00 400.00 400.00 1600.00
Light & Tele. 600.00 800.00 650.00 700.00 2750.00
Capital Cost
Loan Interest 600.00 600.00 1200.00
Total Payment 12200.00 12300.00 11400.00 12200.00 48100.00
Opening Bank Account 155200.00 180020.00 216720.00 290320.00
Surplus /Eleficit/ 24800.00 36700.00 73600.00 87800.00
Bank C/Fowd 180020.00 216720.00 290320.00 283120.00
Balance Carried forward 383120.00
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Yearly Cash Flow Statement for 3rd Quarter
Receipts 337000.00
Total receipts 337000.00
Payments
Wage 25200.00
Rent 6000.00
Miscellaneous 3790.00
Insurance 2400.00
Advertizing 3000.00
Light and Telephone 3000.00
Capital Cost
loan interest
Total payment 43390.00
Opening band A/c 383120.00
Surplus /Eleficit/ 293610.00
Bank C/fowd 676130.00
Balance Carried Forward 67,930.00
ZEMEN Laundry Service
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Entrepreneur Assignment
Income Statement
For the Ending Year 1
Sale 397,000.00
Cost of Goods sold 19650.00
Gross Profit 377,350.00
Operating Income
Wage 25,200.00
Rent 6,000.00
Miscellaneous 3,790.00
Insurance 2,400.00
Advertising 1,600.00
Depreciation 6,000.00
Light and 2,750.00 41,740.00
Tele
Income from Operation 335,610.00
Interest expense 0.00
Net Income 335,610.00
ZEMEN Laundry Service
Balance Sheet
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Zemen laundry Service render PLC
Entrepreneur Assignment
For the Ending Year 1
Asset
Cash 383,120.00
Prepaid insurance 48.00-2400
Laundry Machine 382,000.00
Accumulated Depreciation 6,000.00 376,000.00
Total Asset 759,120.00
Liability and Owner's Equity
Current Liability
Loan payable 100,000.00-
100,000.00
Total Liability 0.00
Owners Equity 759,120.00
Total Liability & Owner's Equity 759,120.00
Break Even Analysis
No. of processed items in 1st Year 8000.00
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Entrepreneur Assignment
Average Price Birr 25.00
Total Sales 200000.00
Average Cost for 1 item Birr 10.00
Total cost to process 8000 X 10.00 80000.00
Gross profit Margin 120000.00
Total Fixed = 105000 120000X100=60%
200000
Break Even point on sales = FC FC 105000 175000.00
G.P. Margined 60%
Break Even sale on gross margin
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Zemen laundry Service render PLC