Digital Banking Strategy for Banks
Digital Banking Strategy for Banks
DIGITAL BANKING
Accelerating Primary Bank Aspirations
Digital 360. Real Time. Context Aware
www.igcb.com
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• ML based Credit Risk Analyst • PSD2 & GDPR Ready • Reduce cost to income ratio, • Pre-configured model bank
technology cost per customer
• Inbuilt risk scoring models • Seamless 3rd Party and cost of regulatory • Data migration accuracy
ry technology,
Rigid Technology; for greater decisioning & Integration with compliance
Poor support & increased accuracy Open API's • Leverage service oriented
Monolithic architecture for smooth
Architecture training • Frugal technology infrastructure
integration and standardization
1
INTELLECT’S HIGH IMPACT POWERFUL DIGITAL CORE
DIGITAL 360 APPROACH PROPOSITION
Digital Outside
“Digital Outside” is about looking into Open Banking Digital Model Bank
the bank from the outside. This is what • 280+ APIs for Digital Banking • Fully integrated product suite
• Plug ‘n’ play with 3rd party across Core, Lending, Trade
the Customer Experiences.
solutions Finance & Treasury
• Partner ecosphere with fintechs • End-to-end Integrated Lending
Suite across LOS, LMS & Collect
5 2
Internet, Mobile
• Product Configurator
• CBX 18.S for Contextual
• Pricing Engine Banking eXperience
• Pre-configured Products • Apps for retail & corporate
banking across Digital LOS,
Collect, Card services etc.
4 3
Digital Inside • Real-time online GL
2 3
POWERFUL 9T DIFFERENTIATORS
Time to Cash
Time to Diagnose
5 Time to Respond
4 6
Time to Scale
3 7
Time to Sell
Time to Market
2 8 Time to Adopt
1 2 3 4 5 6 7 8 9
TIME TO ONBOARD TIME TO MARKET TIME TO SELL TIME TO DIAGNOSE TIME TO CASH TIME TO RESPOND TIME TO SCALE TIME TO ADOPT TIME TO TRANSFORM
DIGITALLY ENABLED PRODUCT INNOVATION 360º & REAL TIME ONLINE GL & ANALYTICS INTEGRATED LENDING ALWAYS ON LOWER TCO IMPLEMENTATION CERTAINTY DATA MIGRATION
• Fully integrated • App based product • App based retail & • Easy set up of GL • Integrated lending Suite with • 99.9999% Uptime • Open Banking • Delivery Excellence • Zero Data Migration
product suite – Core, configurator corporate banking Origination, Loan Mgmt. & Framework across Biz, Errors
• Multi Level GL structure • No downtime for EODs • Up to ~25% lower TCO
Lending, TF, Treasury • Micro segmentation • Open/API Banking -Sales, Limits Ops & IT • Identification & Timely
• Branch wise control on • EOD time < 20 minutes. • Frugal Requirements
• Seamless User Service & Teller Apps • BRE for Credit Scoring & • Pre-configured Model Bank Resolution of Data
• Multi dimensional product General Ledger • Look-Ahead Processing • Linux / Intel H/W
Experience designing • Cross Sell and Up Sell Decisioning • Best in Class Train the Migration Error
• Monitoring Branch, Region (LAP) reduces EOD needs • As low as 64 Kbps
• Offline Capability • Card services apps & • Flexible workflow for faster TAT Trainer Modules Categories & Patterns
• Business Rules and Channel Level • Pre-certified for very high
Wallets • Light-weight screens • Proprietary tools using
• Strong Authentication • Pre-configured product profitability • Configurable Loan Mgt. for scalability (3,000 TPS) • API Banking
optimize bandwidth in-house Hub
& Authorization • Conversational Banking • In-built reconciliation quick Go to market • Pre configured Regulatory
• Rapid Launch across utilization Technology
• Bots enabled using Alexa and • Flexible Repayment Schedules packs
channels • Real-time Customer 360 & • Plug-n-Play Cartridges for
customer on-boarding Chatbots – anywhere • Data cleansing control
• Bundling & Pricing Flexiblity Profitability view • Collector apps Integration with 3rd Party
& Fraud Validation assistance with audit trails of all
through Product Configurator • Advanced Analytics • Credit Risk Analyst Systems changes
• Digital LOS apps • CBX 18.C for contextual
and Pricing Engine platform – Regulatory &
banking experience
Marketing
6
10 7
BANK’S SENIOR
EXECUTIVES
CIO / CTO CHIEF RISK OFFICER BUSINESS HEADS COO CHIEF INOVATION OFFICER
• 3600 degree view for up-sell and cross-sell • High cost of compliance • Provide superior customer experience • Increased Cost of operations and TAT • Inability to drive innovation with legacy
• Scalability to meet increasing transaction • Monitor Risks Centrally across all channels • Weak Business Process and workflow technology
volumes / business complexity • Real time view of funds position • Reduce time to market to launch products • Huge gap in customer expectations
PAIN POINTS • De-centralized operations
FULLY INTEGRATED
• Reduce Total Cost of Ownership • Respond quickly to regulatory • Win more wallet share and increase revenue • Training and Change Management • Difficulty in adopting to new technologies
changes
DIGITAL BANKING
SOLUTION • Digital Branch
Accelerating Primary • Internet Banking
•
•
Branch on a Tablet
CBX Portal
• Mobile Banking
Bank Aspirations • Conversational
• BOTs enabled
Banking (Chatbot)
Banking (Alexa)
Enterprise General Imaging and Identity Fees and Customer Anti-money Regulatory
Recon Ledger Documentation Management Analytics Charges Communication Laundering and Compliance
BACK OFFICE
9
DIGITAL DIGITAL
BANKING BANKING
10. CORE
OPERATIONS
WOULDN’T IT BE
GREAT IF YOU COULD...
Provide a comprehensive 360 degree limit management capability; Have a uniquely designed debt
seamlessly integrated with
customer view & portfolio summary Collateral pooling and leveraging Collateral Management module
management solution inbuilt with
of multiple asset classes across Agile credit origination features like agent allocation and
diverse lines of business for process ensuring reduced
Offer the right price to the right better control on credit exposure data entry, elimination of customer scorecards to protect and
Rapidly design, clone and
modify products with
Comprehensive enterprise customer with progressive pricing and stronger risk reporting
29 data silos and faster credit maximize the bank's revenue
wide solution enabling decisioning with an
flexible pricing options. frictionless onboarding of models and innovative product bundles 28
DEALER
improved TAT of over 40%
Transforms business from FINANCING
'transaction centric' to
multiple entities across COLLATERAL 21 Have a powerful solution that will
divisions of the bank & LIMITS
'customer centric'
MANAGEMENT
ORIGINATION allow faster decision making with the
help of pre configured workflows and
Manage complex debt scenarios business rules
Rated as a Leader for 7 years in a row in with appropriate collection
Uniquely designed products
with multi level reporting
CURRENT/ CUSTOMER
SAVINGS ACCOUNT ONBOARDING Gartner Magic Quadrant for Global strategies for higher productivity,
lower delinquency, better credit 27
22
UNSECURED,
and analytical capability
enabling instant credit
Retail Core Banking rating, higher capital adequacy DEBT
20
MORTGAGE &
COMMERCIAL
decisioning and disburse-
and lower borrowing cost MANAGEMENT ment. Risk control at every
LENDING LENDING
16 11 The only complete end-to-end digital banking step with the help of
restructuring and real-time
Designer loans for the discerning
suite that enables a deep understanding of the monitoring of loan portfolio customer. Loan approval in 3 minutes!
Secure and flexible
platform with a modular 10 Enables a bank to design customer, ensuring longevity and a larger share 26 A comprehensive Loan life-cycle
TERM/ and innovate highly 23
approach facilitating PAYMENTS 15
CORE 12 RECURRING customized deposit of customer wallet! Dynamic and real time commercial
COMMERCIAL
LENDING LEASING Unmatched coverage of all Management System that drives deep design
global payments, reducing leasing needs of the bank
risk and increasing
OPERATIONS DEPOSIT
products across a range
of customer profiles
loan portfolio management for
small medium and large ranging from auto, commercial differentiation by addressing the lending
efficiency/ STP enterprises covering products like and IT equipment. Scalable
technology platform with MIS
levers of Personalization, Reach, Risk
Trust Receipts, Working Capital
Loan, Short Term Funding,
25
SYNDICATION
24 capabilities enables banks in Optimization and Speed.
14 13 Equipment & Fleet financing SECURITIZATION their financing decisions
10 11
DIGITAL DIGITAL
BANKING BANKING
movement of money. Instant plug-ins for most Assure your customers of 100% secure
Issue cards instantly by having country payment systems, Electronic funds transfers, payments and instant transfers
Automated Clearing Houses and Real-time Gross
RECEIVABLES De-risked and agile
seamless credit appraisal process Settlement. Enables banks to upgrade their payment
Seamless life cycle support MANAGEMENT credit segmentations infrastructure instantly.
with comprehensive
securitization capabilities
with an ability to
process complex
Increase organizational agility by
to support bank's alternate SECURITIZATION 38 credit policy models, reducing time to integrate with internal A complete payment suite that can be
funding requirements ORIGINATION 41
such as Application product processors (IPPs) and external
and Behavioral scoring
product processors (EPPs)
integrated with any core banking
DIGITAL PAYMENT SYSTEMS
37 31
Easy to install custom built Apps
solution. It caters to all kinds of customer
CARDS-TRAVEL/
provide faster integration with
Digital payment systems across
needs, from low value to high value
Instant card
Launch new payment schemes quicker PRE-PAID/GIFT
A comprehensive
the world. In-built APIs that transactions, domestic and cross border
issuance on
Provide superior
levels of demand. than before! pre-paid card offering
45 42 integrate with any core banking
system for easy migration of bill
payments, Card and e-wallet transactions,
customer service
CUSTOMER 30 CARD Increased to cater to various
segments of customers 40 payments from cash to electronic Clearing and Swift solutions
through single
view relationship SERVICE
36
CARDS 32 ISSUANCE
efficiency in
card issuing
Highly scalable and cost efficient system, and various utilities. PAYMENTS
& Digital channels.
12 13
DIGITAL DIGITAL
BANKING BANKING
14 15
DIGITAL DIGITAL
BANKING BANKING
AC
impact of volatility and 77 aiding quick and pro-active
market changes STRESS FRONT/MID/
BACK OFFICE
decisions driving higher Designed on advanced technology and scalable Objectives
through sensitivity
analysis
TESTING profitability and managing
risk architecture for complete automation, customer loyalty
achieving 95% straight through processing
CTURE
across the bank while mitigating operational
4. Unified user experience
Enterprise-wide cash Automated reporting DIFFERENTIATED
flow visibility with of branch positions and financial risk. 5. Sustained cost optimization
ITE
70
DAT
accurate forecasting, 76 72 with online updates for
real-time awareness of RISK BRANCH traders’positions using
TREASURY
CH
risk exposure and MANAGEMENT POSITION real-time position
A
P&L view INTEGRATION management and
AR
AR
automated dealing
1. Future ready - adherence to standards HI
SS
system (ADS)
C
TE E
CT OC
U RE PR
2. Plug-n-play integration
75 73 Technology
LIMITS & RESOURCE 3. Available across all channels
Sophisticated limits
management engine for
CONTROL
FRAMEWORK
MOBILIZATION Complete processing
of Domestic and
Objectives
automated online 74 Foreign Currency Loan 4. Component level extensibility
monitoring of limit FUND Management with STP
MANAGEMENT
breaches and alerts to
reduce counterparty
without any manual
intervention 5. Uncompromised security
credit risks, improve
controls resulting in
operational cost benefits Optimize investments and minimize
operational expenses through accurate
tracking of short and long-term funding
requirements
16 17
Customer
Experience Internet Mobile Wearable Branch Agent Social Call Center SMS Merchant
ARCHITECTURE
Audit Trail
Product
Digital Face (DF) CBX-C Back Office
Payments &
• API Driven Account Services Loans
Transfers
Account Services Loans Payments Segmentation
• Micro Services Enabled Cards Deposits, CASA PFM Trande Finance SCF CnR Offers Mgmt
Authorization
DF CBX-C
Integration Action APIs Inquiry APIs Integration Action APIs Inquiry APIs
Patterns Patterns
Projection Store Projection Store Projection Store Projection Store Projection Store
Product
Processors
APIs
APIs
APIs
APIs
APIs
Deposits,CASA Trade Finance, SCF Loans Cards FX & Money Market
Authentication
IDC Enterprise Intelligent Reference Alerts & Fees &
General Ledger Intelligence
Services Data Store Data Advices Charges, Limits
ARX Security
Integration Message/Protocol
Routing Service Orchestration Scheduled transaction Fail-over Message Enhancement
Layer Transformation
18 19
POWERED BY DESIGN THINKING IN ACTION
Operational Economies
Efficiency and Scale
21
Personalized Personalized
# 1 Experience
# 2 Experience
22 23
Personalized Personalized
3 4
Experience Experience
# #
APP-BASED BRANCH BANKING MASS BANK TO ‘MY BANK’
• Delightful Digital Experience across channels & devices • Dynamic segmentation; Contextual Offers
• Powering branchless distribution • Actionable Insights with Intelligence Hive
24 25
Operational Operational
# 5 Efficiency
# 6 Efficiency
26 27
Empowered Empowered
# 7 Role Holders
# 8 Role Holders
28 29
Economies Ecosystem
# 9 & Scale
# 10 Thinking
30 31
ANALYST ACCOLADES
32 33
FinTech Design Center
DIGITAL BANKING
DESIGNED AT FINTECH 8012 DESIGN CENTER
INTELLECT
DIGITAL BANKING
Accelerating Primary Bank Aspirations
Digital 360. Real Time. Context Aware
www.igcb.com