RSP is currently seeking a IT Specialist to join our team.
Established in 1969, our firm
was founded on the values of honesty, trust and professionalism for our clients. Here at
RSP we provide a broad range of professional services to our clients, from business
consulting, entrepreneurial services, startups, second generation business, estate and
retirement planning and forensic accounting. Our firm is a progressive CPA Training
office which offers a competitive salary, flex work hours, as well as comprehensive
benefits. As a key member of the team, you will work directly with Partners to and staff.
Responsibilities:
Provide technical support for office computer software, hardware, boardroom,
and office equipment.
Facilitate IT onboarding/off boarding for new employees, including CIRA training
and software/IT equipment training.
Set up and manage network accounts for new employees and deactivate
unnecessary accounts.
Assist with office moves and set up workstations with the necessary software,
troubleshooting any performance issues.
Troubleshoot issues with office equipment, printers, copiers, scanners, faxes,
and phone systems.
Oversee and manage CIRA and cybersecurity training programs, including user
account management, report generation, and course scheduling and
deployment.
Maintain and monitor network requirements, diagnosing and resolving network
issues.
Maintain, update and support Microsoft servers, Active Directory, Domain
Controller, DHCP, Fileserver, server backup.
Track and manage IT inventory, updating inventory lists promptly, and
recommend new IT equipment purchases and warranties.
Qualifications:
A post-secondary degree in Computer Science or a related field and/or at least 2
years of related experience in: server support, end-user support, software
support, computer hardware configuration and/or repair, help desk/ service Desk
support.
Professional certification is preferred.
Strong proficiency in using PC/networked computers to produce word-processed
materials, use databases, and manage email, with a strong aptitude for detailed
analytical work.
Knowledge of office equipment and computer functions to provide technical
support to staff.
Understanding of network security and configuration, desktop applications (Word,
Excel, Outlook, Access).
Strong knowledge of Microsoft Exchange 365, Windows Azure Server, Office 365
administration, and Microsoft Windows Operating System software.
Demonstrated experience managing completing demands and working in a fast-
paced environment.
Excellent clerical, database, and administrative skills with a sound understanding
of office procedures and practices.
Ability to manage time effectively to balance constant interruptions and meet tight
deadlines.
Ability to work well under pressure, with minimal supervision, both independently
and in a team environment.
Experience with professional accounting/law firm is a huge asset.
Benefits:
Commuter benefits
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Flexible Language Requirement:
French not required
Schedule:
Day shift
Monday to Friday
Supplemental Pay:
Bonus pay
Experience:
2 years
Work Location: In person
Job Types: Full-time, Permanent
Pay: $55,000.00-$65,000.00 per year
Benefits:
Casual dress
Commuter benefits
Dental care
Disability insurance
Extended health care
Flexible schedule
Life insurance
On-site parking
Paid time off
Work from home
Flexible Language Requirement:
French not required
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Supplemental Pay:
Bonus pay
Experience:IT support: 2 years (preferred)
