The mark of excellent care
The mark of excellent care
Kevin has been involved in the Care
business for 26 years.
I still find it the most exciting
business I have ever been
involved in and I’m staggered
that I am still as excited today MR. KEVIN LEWIS, CEO,
CAREMARK INTERNATIONAL, UK.
as I was then.
The most experienced and
successful Franchisor in the
Home Care sector
CAREMARK INTERNATIONAL
Caremark is an established and highly regarded home care provider in the UK
offering care and support services to people living within their own homes.
Caremark provides home care to over 70 regions including England, Scotland,
Ireland and Malta.
Kevin recognized franchising as the best way of providing care services to the
highest standards of excellence throughout the UK.
Caremark has an enviable reputation for providing exceptionally high
standards of home care. This has been earned by drawing upon the unique
experience gained over the past 25 years. We maintain uncompromisingly high
standards of commitment to serving our customers in a caring, friendly, person
centered and professional way.
Since 2005 the company has steadily expanded and is one of UK's leading
domiciliary care providers.
VISION FOR INDIA
The model we propose for Caremark India
will be the same as the UK model both in
terms of care and administration. We
have started our operation based out of
Cochin and our vision is to open 1000 such
centers in different parts of India.
All our care workers will be trained as
per UK standards. We are on a mission
to provide high standards of care and
support. Caremark has understood that
quality of care is the need of the hour. It
is Caremark's duty to ensure that the
quality and standard is maintained at
all times.
As part of our CSR initiative any
profit that Caremark makes in India
will be ploughed back to the
community for people who cannot
afford to pay for care.
OUR
PHILOSOPHY GREG KURIAKOSE JACOB
COO, CAREMARK INDIA
We believe that everyone should have the right to choose to remain living in
their own home and be given the Care and Assistance to do so as safely and
as securely as possible.
We respect the Rights and Values of all our customers at all times.
We value our Care and Support Workers, without whom there would be no
Caremark.
We believe in the strength of our Policies and Procedures and the importance
of adhering to them at all times
We believe in maintaining fair and competitive fee level.
We believe in complete Honesty and integrity in everything we say and do.
We believe that Caremark derives additional strength from overcoming
obstacles.
We believe that our mission can only be realized through our shared beliefs
and working together as a team.
The mark of excellent care
BENEFICIARIES
OF OUR CARE
Elderly people who are dependent.
Young or aged person who requires personalised care and
support at the hospital or for post hospital care.
People suffering from chronic conditions.
People recovering from major injuries.
Respite care: A family carer who wants to leave their loved
ones in safe hands for short period.
The mark of excellent care
C A R E M A R K C YC L E
STEP 1:
After receiving an inquiry from a
client Caremark team fix a convenient
date and time to conduct an initial
assessment.
STEP 2:
During the initial assessment the
client and the relatives can discuss
how exactly you want caremark to
support.
STEP 3:
Caremark precisely matches a primary
care worker who can support the need
of the client. Later the care worker is
introduced.
STEP 4:
The careplan starts after receiving a
confirmation from the client.
During the delivery of care there will be regular supervision and inspection
from the Caremark team.
Services we provide:
Stay at home care
Day support care: Frequency of minimum 3 days a week
Night support care: Frequency of minimum 3 days a week
Hourly care: Minimum of 2 hours of care with frequency of minimum 3 days
a week.
Hospital by stander support for minimum of 7 days.
The mark of excellent care
SCOPE OF SERVICE
Managing medication
Maintain personal hygiene
Support in mobility
Incontinence care
Oral and tube feeding
Catheter care
Attending hospital appointments and community visit
Light meal preparation
Light domestic task pertaining to the client
C O M PA N I O N S H I P
We understand the need and value of companionship in your day to day
life. Nowadays most of the elderly population leads a lonesome life with
children living abroad. They will love to have a true companion with
whom they can converse and also refresh their past.
OUR CARE &
SUPPORT TEAM
Health Care Assistant:
Provide care and support to the client after undergoing Caremark
training.
Care Manager:
Provide training and overall supervision of care activities
Field care supervisor:
Ensures that the quality of care is delivered at all times
Care coordinator:
Allocation of primary care worker
O U R P R I M A RY C A R E &
S U P P O R T WO R K E R S
We do our very best to ensure that you feel
comfortable with our primary care worker before
the delivery of care.
We also continually assess them, thus keeping their
skills fresh and up to date.
We ensure that all our primary care workers are
carefully selected and are trained to provide
highest standards of care.
OUR CLIENTS SAFETY
Safety of our client is always important to us and
we take the responsibility very seriously. We will
introduce you to our primary care worker after
completing
Screening and verification by Caremark team.
Two references
Completion of Caremark training.
Periodic supervision and spot check by field
care supervisor
CAREMARK
INDIA LAUNCH
The mark of excellent care
The mark of excellent care
Caremark Care Services Pvt. Ltd.
Building No XXV/578, Crescens Tower,
Office suite 104, 4th floor, NH 47
South Kalamassery, Changampuzha Nagar Post
Cochin - 682 033
T: +91 9539 889 989 l E: cochin@caremarkindia.in l W: www.caremarkindia.in
