eSIM, your
advanced new
choice
What
What is
is eSIM?
eSIM?
eSIM is the digital or electronic version of
the familiar SIM card and is installed in the
device.
With eSIM technology,
subscribers can easily switch
between personal and work
numbers. In addition, this feature
allows the subscriber to install
multiple SIM cards in the device
without the need to use a
traditional SIM card in the future.
Prices
Prices of
of Esim
Esim Ser
Service
vice
For Zain subscribers: eSIM service is free
and you can switch to the digital version
and get your eSIM for free for any of Zain
shops across the kingdom.
For non-Zain subscribers: to get a new
eSIM, you can buy a new line at the
preferred plan and tariff from any of Zain
shops, noting the eSIM service will be free
of charge.
Devices
Devices that
that suppor
supportt eSIM:
eSIM:
eSIM only works if the device supports
the service.
The devices that currently support eSIM
are:
iPhone 12 mini, iPhone 12, iPhone 12 Pro,
iPhone 12 Pro Max, iPhone 14, iPhone 14
plus, iPhone 14 Pro, iPhone 14 Pro
max, iPhone 15, iPhone 15 Plus, iPhone
15 Pro, iPhone 15 Pro Max
iPhone XR, iPhone XS, iPhone XS Max,
iPhone 11, iPhone 11 Pro, iPhone 11 Pro
Max, iPhone SE (2020), Huawei P40,
Huawei P40 Pro, Samsung Galaxy Fold,
Samsung Galaxy Z-Flip, Samsung Galaxy
S20 series Samsung Galaxy Note 20,
Samsung Galaxy Note 20 Ultra,
iPhone 13
Samsung Galaxy Z Fold 2,
mini, iPhone 13, iPhone 13 Pro,
iPhone 13 Pro Max.
iPad Pro 12.9‐inch (4th generation),
iPad Pro 12.9‐inch (3rd generation), iPad
Pro 11‐inch (2nd generation) , iPad Pro
11‐inch (1st generation), iPad Air
(4th generation), iPad Air (3rd
generation), iPad (8th generation), iPad
(7th generation), iPad mini (5th
generation)
Samsung Galaxy S21 series, Samsung
Galaxy S22 series, Samsung Galaxy S23
series, Samsung Galaxy S24 series
, Samsung Galaxy Z Fold 3, Samsung
Galaxy Z Flip 3, Samsung Galaxy Z Fold 4,
Samsung Galaxy Z Flip 4.
How
How to
to activate
activate your
your eSIM?
eSIM?
iPhone
iPhone Devices:
Devices:
Make sure your device is connected to the internet.
Make sure that your iPhone software is update to 12.1
version or any later update.
Go to your phone settings and choose “cellular".
Choose “Add Cellular Plan".
You will be requested to open the camera (or it will
automatically open) and the statement “Scan the QR
Code" will appear. Scan the QR code.
Once the eSIM is active you will get a notification.
Choose “Add Cellular Plan" to continue and then follow
the instructions on the screen.
In case you are using two SIM cards, you will have to
select a primary and a secondary SIM card. You can do
so immediately after activating your Esim
Huawei
Huawei Devices:
Devices:
Make sure your device is connected to the internet.
Make sure your device is updated with latest software.
Go to settings.
Press on Mobile Network.
Choose SIM Management.
Go to SIM 2.
Press on Add eSIM.
You will be requested to open the camera (or it will
automatically open) and the statement “Scan the QR
Code" will appear. Scan the QR code.
Once the eSIM is active you will get a notification.
Choose “Add Mobile Plan" to continue and then follow
the instructions on the screen.
In case you are using two SIM cards, you will have to
select a primary and a secondary SIM card. You can do
so immediately after activating your eSIM
Samsung Devices:
Make sure your device is connected to the internet.
Make sure your device is updated with latest software.
Go to settings.
Press on Connections.
Select SIM card manager.
Then press on Add Mobile plan.
You will be requested to open the camera (or it will
automatically open) and the statement “Scan the QR
Code" will appear. Scan the QR code.
Once the eSIM is active you will get a notification.
Choose “Add Mobile Plan" to continue and then follow
the instructions on the screen.
In case you are using two SIM cards, you will have to
select a primary and a secondary SIM card. You can do
so immediately after activating your eSIM
Notes:
Notes:
· Keep your QR/activation code in a safe place to avoid
any misuse. We also recommend that you keep an
electronic copy in your records, especially if you change
your phone or accidentally delete the eSIM's configuration
file from your phone.
· Rules and conditions apply
Get more information about the packages and offers
through Zain Customer Service by dialing 1234. For non-
subscribers, you can call 0795797979, and you are also
welcome to visit any of Zain shops across the kingdom.
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