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Policyss

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0% found this document useful (0 votes)
49 views18 pages

Policyss

Uploaded by

liampowel872
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 18

Refund policy

Warranty & Return


1. Limited Warranty
Storename is committed to delivering products of the highest quality. We provide a limited
warranty to the original consumer purchaser, ensuring that Storename products are free from
defects in workmanship and material during normal consumer use. This warranty is subject to
the exclusions detailed below.

Our warranty represents Storename's complete and exclusive obligation. We do not assume, nor
authorize any person to assume on our behalf, any other liability associated with the sale of our
products.

2. Warranty Period
Storename products are covered by a warranty period of 12+12* months (*exclusive to email
subscribers), beginning from the date of purchase by the original consumer purchaser. To
establish the start date of the warranty period, you must provide the sales receipt from the
initial consumer purchase or other reasonable documentary proof.

Please note that in the event of any damages caused by human error within the warranty period,
the customer will be responsible for covering the shipping costs associated with the replacement

3. Exchange
In the event that a Storename product fails to operate due to defects in workmanship or
material within the applicable warranty period, Storename will replace the product at our
expense. The replacement product assumes the remaining warranty of the original product.

If you submit a claim to Storename during the warranty period in accordance with this policy, we
will, at our discretion:

(i) Replace the Storename product with a replacement product of the same model. Alternatively,
with your consent, we may offer a product that has the same or substantially similar features as
the original product. For example, a different model with the same features or the same model
in a different color.

(ii) Exchange the Storename product for a refund of the purchase price.

Limited to Original Consumer Buyer


The warranty provided by Storename is exclusively limited to the original consumer purchaser
and is not transferable to any subsequent owner.

4. Exclusions
Please note that Storename's warranty does not apply to the following:
 Products that have been misused, abused, modified, damaged by accident, or used for purposes
other than normal consumer use as authorized in Storename's current product literature.
 Products that have been attempted to be repaired by anyone other than an authorized facility.
 Products purchased through an online auction house.
For any warranty service or inquiries, please contact our customer service team at
contact@Storename.com.

5. Customer Support
If you require warranty service or have any questions regarding our products, please reach out
to our customer service team at contact@Storename.com. We are here to assist you.

6. Refund Policy
30-Day Return Policy

We want you to be completely satisfied with your purchase from Storename. Therefore, we offer
a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
We do not charge any refund fees. Please note that return shipping costs (excluding quality
problems) are the responsibility of the customer.

7. Eligibility for Return


To be eligible for a return, your item must meet the following criteria:

 It must be in the same condition as when you received it, unworn or unused, with tags, and in its
original packaging.
 You must provide the receipt or proof of purchase.
8. Initiating a Return
To start a return, please contact us at contact@Storename.com. For customers in Europe, if your
return is accepted, we will provide you with the address where you can send back the item.
Return shipping costs are your responsibility, except in cases of quality problems. If the return is
due to a quality problem, we will refund the shipping cost.

For any questions or concerns regarding your return, please reach out to us at
contact@Storename.com.

9. Damages and Issues


We take great care in ensuring the quality of our products. However, if you receive a defective,
damaged, or incorrect item, please inspect your order upon receipt and contact us immediately.
We will promptly evaluate the issue and take the necessary steps to make it right.

Exceptions/Non-Returnable Items
Please note that certain items are non-returnable, including:

 Custom products (such as special orders or personalized items).


 Hazardous materials, flammable liquids, or gases.
 Gift cards (all sales are final).
If you have any questions or concerns about the eligibility of a specific item for return, please
contact us for further assistance.

10. Exchanges
If you wish to exchange an item for a different size, color, or style, the fastest way to ensure you
receive what you want is to follow our return process. Once your return is accepted, you can
make a separate purchase for the new item.

11. Refunds
Once we receive and check your return, your refund will be approved within 1-2 days. The
refund will be automatically issued through the original payment method. Please keep in mind
that it may take some time for your bank or credit card company to process and mail the refund.

If you have any further questions or need assistance with your return or refund, please do not
hesitate to contact us at contact@Storename.com.

Privacy policy
Thank you for supporting STORENAME. In order to protect your personal data when you enjoy
shopping at Storename.com, we draw up this privacy policy, which is actually a contract
governing your use of our services.

This Privacy Policy applies to Storename.com and all other websites, applications, products,
services, and other offerings (collectively, the “Products”) owned and operated by SHENZHEN
CARKU. TECHNOLOGY CO.,LTD.
The Privacy Policy explains how STORENAME may collect, use, and disclose personal information
we obtain through the Products, your communications with us, or from third parties. It also
describes the choices and rights available to you regarding your personal information.
Our Products collect your information
We collect personal information in the following circumstances:

Registering an account. Some of our Products give you the option of creating a user account. If
you decide to create an account, you will provide us with certain personal information, such as
your user name and password. You are not required to register to use our Products.
Purchasing a STORENAME Product. When you make a purchase, you are given the option of
logging into an account or checking out as a guest. In either case, when you purchase a
STORENAME Product, you will provide us with personal information, such as your name, email
address, payment information, and shipping address.
Making a payment. When you make a payment to STORENAME, you may need to provide
personal information to our third-party payment processors. Such personal information may
include sensitive personal information, such as your credit card number.
Submitting information to us. We collect information you submit to us. For example, when you
post a review of a STORENAME product on Storename.com or refer a friend to STORENAME on
Storename.com, we receive the information in your submission, including any personal
information. If you choose to submit content to any public area of Storename.com, such content
will be considered “public” and will not be subject to the privacy protections set forth herein.
Communicating with us. We may also collect personal information from you when you
communicate with us. For example, you may send us personal information by writing an email to
us, calling our customer service department, subscribing to the STORENAME newsletter, or
making a reservation for an event hosted by STORENAME.
Taking a survey. From time to time, we may contact you to participate in optional online
surveys. If you do decide to participate, you may be asked to provide certain information which
may include personal information.
Information you provide about a third party. If you choose to use our referral service to tell a
friend about STORENAME, we may collect your friend's personal information, such as name and
email address. We will automatically send your friend a one-time email inviting him or her to
purchase a STORENAME product. We store your friend’s information in order to send this one-
time email and to track the success of our referral program.
Passive collection. Our websites and applications collect and store information that is generated
automatically as you use them, including your preferences and anonymous usage statistics. This
information may include Internet protocol (IP) addresses, cookie identifier, browser type,
Internet Service Provider (ISP), referring/exit pages, the files viewed on our websites and
applications (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or
clickstream data. We use this data to analyze trends in the aggregate and administer our
Products. Information that we passively collect may be combined with other information about
you, including personal information such as when you are logged into your
STORENAME account.
Tracking technologies. STORENAME and its partners use cookies, pixels, server logs, and other
similar technology to analyze trends, administer the website, track users’ movements around the
website, and to gather demographic information about our user base. Non-personal information
that we collect using these technologies may be combined with other information about you,
including personal information, such as when you are logged into your STORENAME account.
Information provided by third parties. STORENAME may collect information about you from
third parties or supplement the information we collect from you with additional records received
from third parties. If you place an order with a third-party retailer, that retailer will send your
personal information to STORENAME so that we can fulfill you order. We also collect
information from third parties in order to enhance our ability to serve you, to tailor our content
to you, and to offer you information that we believe may be of interest to you.
How STORENAME uses your information
Except as provided below, we do not share or disclose your personal information. We never
monetize your information; we use your information to continue developing excellent products
to help you used better and to optimize your experience with relevant offers and promotions.

We use personal information in the following ways:

Internal and service-related usage. We use and retain information, including personal
information, to improve and facilitate our Products, including:
 to analyze interactions with and performance of our Products;
 to debug and identify errors that impair functionality;
 to detect security incidents, protecting against malicious, deceptive, fraudulent, or illegal
activity;
 for research related to technological development and demonstration;
 to improve or enhance our Products or website.
Advertising. We may use personal information to help us deliver targeted advertising including
to consumers directly and through unaffiliated advertising partners, to measure the
effectiveness of advertising on behalf of our advertising partners, and to identify the audience
most likely to respond to an advertisement.
Communications. We may send emails to the email address you provide to us to verify your
account and for informational and operational purposes, such as account management,
customer service, or system maintenance.
Marketing. We may use information about you, including personal information, to send you
information about STORENAME’s Products.
Non-personal Information. We may use aggregated or other data that is not personal
information for any purpose, including marketing. These uses may include but are not limited to
analyzing interactions with and performance of our Products, enabling us to improve our
Products, and sharing such information with our business partners, affiliates, or any other third
party. Similarly, we may enhance any such and aggregated data collected via our Products with
other information collected from our business partners.
How we use automatic collection technologies. We, as well as third parties that provide
content, advertising, or other functionality on our Products, may use cookies, pixel tags, local
storage, and other technologies to automatically collect information. Our use of these
technologies fall into the following general categories:
 Operationally Necessary: This includes technologies that allow you to access our Products and
tools that are required to maintain functionality and monitor and protect our Products.
 Performance-Related: This includes technologies that allow us to assess the performance of our
Products and help us understand how our users and visitors interact with our Products.
 Functionality-Related: This includes technologies that allow us to offer you an enhanced
experience when using our Products, such as identifying you when you sign in to your account or
keeping track of your preferences.
 Advertising or Targeting-Related: We may use first- or third-party Technologies to deliver
content, including ads relevant to your interests on our Products or on third-party websites and
applications.
STORENAME may disclose your information in the following ways:
Service Providers. We may share personal information with our vendors and service providers
who perform services on our behalf. These third parties are authorized to use your personal
information only as necessary to provide these services to us, such as fulfilling orders, processing
payments, sending and improving communications, developing and improving our products,
detecting, preventing, and remediating fraud or other prohibited activities, and other support for
the provision of our products.
Displaying to other users. The content you post to Storename.com may be displayed on
Storename.com. Other users may be able to see some information about you, such as your
name if you submit a review. We are not responsible for privacy practices of the other users who
will view and use the posted information.
As required by law and similar disclosures. We may access, preserve, and disclose your personal
information, other account information, and content if we believe doing so is required or
appropriate to comply with law enforcement requests and legal process, such as a court order,
government request, or subpoena. We may also access, preserve, and disclose your personal
information, other account information, and content if we believe in good faith that disclosure is
necessary to protect yours’, ours’ or others’ rights, property, or safety, or investigate fraud.
Merger, sale, or other asset transfers. If we are involved in a merger, acquisition, financing due
diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of
service to another provider, then your information may be sold or transferred as part of such a
transaction as permitted by law and/or contract. The use of your personal information following
any of the foregoing events should be governed by the provisions of the Privacy Policy in effect
at the time such personal information was collected.
We may also disclose your personal information with your permission.
For lists of the categories of personal information we have disclosed about consumers for a
business purpose and/or for valuable consideration in the last 12 months.

Your Choices and Rights


In accordance with applicable laws, you may have the right to:

 Access personal information about you that we have collected.


 Request correction of personal information that is incomplete or inaccurate. We may offer self-
service tools for you to correct this information.
 Request deletion of personal information that we hold about you.
 Request restriction of or object to processing,including the right to opt out of the sale of your
personal information to third parties.
You can email to contact@Storename.com. We will respond to your request within a reasonable
time frame. We reserve the right to save transaction data as is necessary to comply with legal
obligations or for purposes of standard business operations.
Shine the Light. Under California’s “Shine the Light” law, you may have the right to request from
us once per year, free of charge, a list of the third parties to whom we have disclosed Personal
Information for their direct marketing purposes in the prior calendar year, as well as the type of
Personal Information disclosed to those third parties.
Cookies. You may stop or restrict the placement of cookies on your computer or remove them
from your browser by adjusting your web browser preferences. Please note that cookie-based
opt-outs are not effective on mobile applications. However, on many mobile devices, application
users may opt out of certain mobile ads via their device settings.
Advertising. To manage our advertising on other sites, we engage third-party advertising
partners. These third-party partners may use technologies such as cookies to gather information
about your activities on Storename.com and other sites in order to provide you advertising
based upon your browsing activities and interests. Notwithstanding the foregoing, our third-
party advertising partners do not have access to, nor do we share with such third parties, any
Usage Data. Certain of our third-party advertising partners participate in self-regulatory
organizations, and those organizations operate websites that give you the ability to opt-out of
receiving targeted ads from those partners. You can access these websites, and also learn more
about targeted advertising and privacy, at Network Advertising or AboutAds. You can also
choose not to be included in Google Analytics here.
To be clear, whether you are opting out by adjusting your browser/device settings or by using a
website established by a self-regulatory group, these cookie-based opt-outs must be performed
on each device and browser that you wish to have opted out. For example, if you have opted out
on your computer browser, that opt-out will not be effective on your mobile device. You must
separately opt out on each device.

Do Not Track Mechanisms. Please note that we do not respond to or honor “do not track”
signals or similar mechanisms transmitted by web browsers.
Email. If you receive an unwanted email from us, you can use the unsubscribe link found at the
bottom of the email to opt out of receiving future emails. We will process your request within a
reasonable time after receipt. We are not responsible for removing your personal information
from the lists of any third party who has previously been provided with your information in
accordance with this policy.
Third-party sites and social media platforms
Our Products may contain links to other websites and other websites may reference or link to
Storename.com or our other Products. These other domains and websites are not controlled by
us. We encourage our users to read the privacy policies of each and every website and
application that they interact with. We do not endorse, screen, or approve, and are not
responsible for the privacy practices or content of such other websites or applications. Visiting
these other websites or applications is at your own risk.

Our Products may also contain links and interactive features with various social media platforms.
If you already use these platforms, their cookies may be set on your device when using our
Products. You should be aware that personal information which you voluntarily include and
transmit online in a publicly accessible blog, chat room, social media platform or otherwise
online, or that you share in an open forum may be viewed and used by others without any
restrictions. We are unable to control such uses of your information when interacting with a
social media platform, and by using such services you assume the risk that the personal
information provided by you may be viewed and used by third parties for any number of
purposes.

Security of your information


We take reasonable steps to ensure that your information is treated securely and in accordance
with this Privacy Policy. We follow generally accepted standards to protect personal information
submitted to us, both during transmission and once it is received. Unfortunately, the Internet
cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any
information you provide to us. We do not accept liability for unintentional disclosure.

By using our products or providing personal information to us, you agree that we may
communicate with you electronically regarding security, privacy, and administrative issues
relating to your use of our Products. If we learn of a security breach, we may notify you by
posting a notice on Storename.com, sending an email to you, or by mail, as required by law.

Data retention
We retain information for as long as your account is active or as needed to provide Products or
services. We will also retain and use information as necessary to comply with our legal
obligations, resolve disputes, and enforce our agreements.

Children's privacy
We do not knowingly collect, maintain, or use personal information from children under 17 years
of age, and our Products are not directed to children under the age of 17. If you learn that your
child has provided us with personal information without your consent, you may alert us
at contact@Storename.com. If we learn that we have collected any personal information from
children under 17, we will promptly take steps to delete such information and terminate the
child’s account.
International users
By using our Products, you will transfer data to the United States.

By choosing to visit Storename.com, using our Products, or otherwise providing information to


us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be
governed by the law of the State of New York and the adjudication of any disputes arising in
connection with STORENAME or our Products will be in accordance with the Terms.
If you are visiting from the European Union or other regions with laws governing data collection
and use, please note that you are agreeing to the transfer of your information to the United
States and processing globally. By providing your information you consent to any transfer and
processing in accordance with this Policy.

EU-U.S. Privacy Shield and Swiss-U.S Privacy Shield


STORENAME participates in and has certified its compliance with the EU-U.S. Privacy Shield
Framework and the Swiss-U.S. Privacy Shield Framework. STORENAME is committed to
subjecting all personal data received from European Union (EU) member countries and
Switzerland, respectively, in reliance on the Privacy Shield Frameworks, to the Framework’s
applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our
certification, visit the U.S. Department of Commerce’s Privacy Shield List.
Under the Privacy Shield Framework, STORENAME is responsible for the processing of personal
data it receives and subsequently transfers to a third party acting as an agent on its
behalf. STORENAME complies with the Privacy Shield Principles for all onward transfers of
personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield
Frameworks, STORENAME is subject to the regulatory enforcement powers of the U.S. Federal
Trade Commission. In certain situations, STORENAME may be required to disclose personal data
in response to lawful requests by public authorities, including to meet national security or law
enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily,
please contact our U.S.-based third-party dispute resolution provider (free of charge) at
https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website, you may invoke
binding arbitration when other dispute resolution procedures have been exhausted.

Changes to our Privacy Policy and practices


We may revise this Privacy Policy, so we encourage you to review it periodically. If you continue
to visit Storename.com or use our Products after such changes have been made, you hereby
provide your consent to the changes.

Posting of Revised Privacy Policy. We will post any adjustments to the Privacy Policy on this web
page, and the revised version will be effective when it is posted. If you are concerned about how
your information is used, bookmark this page and read this Privacy Policy periodically.
New uses of personal information. From time to time, we may desire to use personal
information for uses not previously disclosed in our Privacy Policy. If our practices change
regarding previously collected personal information in a way that would be materially less
restrictive than stated in the version of this Privacy Policy in effect at the time we collected the
information, we will make reasonable efforts to provide notice and obtain consent to any such
uses, before those changes become effective, as may be required by law.

Shipping policy
Shipping Rates
Free shipping is available for all products on STORENAME Official Store. All taxes and fees are
borne by STORENAME.

Free shipping in the United Kindom.

Shipping Delivery Time and Methods


Please note that we will be shipping in 2 business days. Your order will be delivered within 3-7
business days from the date of shipment according to different areas normally. Business days do
not include weekends or holidays.
Attention:
STORENAME is not responsible for shipment delay due to unexpected conditions, like flooding or
COVID-related impacts, etc. In that case, the ETA is unpredictable. However, STORENAME will
try our best to help every customer solve the problem and keep you updated.
Missing or lost packages
If a package goes missing or is delivered to an incorrect address, please contact STORENAME
customer support at contact@Storename.com with your order number.

Where can I track my order?


Once your order is shipped, you will receive an email containing your tracking details and a link
to track your parcel. If you haven’t received your email within 48 hours of placing your order, or
if your order is urgent, please contact STORENAME customer support at
contact@Storename.com with your order number.

What can I do if the product I received is not in good condition?


If your order arrives damaged in any way, please email us as soon as possible at
contact@Storename.com with your order number and a photo of the item’s condition.

Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route. Except for cases of
fraudulent orders, customers refusing to accept dispatched orders will incur a processing fee. A
£50 charge will apply for the rejection of the power station and solar panel, directly debited from
the order total.

What do I need to do when I received a different product than what I ordered?


Please contact STORENAME customer support at contact@Storename.com Attaching a photo of
the product received and the SKU label of the parcel will greatly shorten the handling process

Terms of service
OVERVIEW

This website is operated by STORENAME Throughout the site, the terms “we”, “us” and “our”
refer to STORENAME. STORENAME offers this website, including all information, tools and
services available from this site to you, the user, conditioned upon your acceptance of all terms,
conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree
to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those
additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are
browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing
or using any part of the site, you agree to be bound by these Terms of Service. If you do not
agree to all the terms and conditions of this agreement, then you may not access the website or
use any services. If these Terms of Service are considered an offer, acceptance is expressly
limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms
of Service. You can review the most current version of the Terms of Service at any time on this
page. We reserve the right to update, change or replace any part of these Terms of Service by
posting updates and/or changes to our website. It is your responsibility to check this page
periodically for changes. Your continued use of or access to the website following the posting of
any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that
allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS


By agreeing to these Terms of Service, you represent that you are at least the age of majority in
your state or province of residence, or that you are the age of majority in your state or province
of residence and you have given us your consent to allow any of your minor dependents to use
this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of
the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your
Services.

SECTION 2 - GENERAL CONDITIONS


We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred
unencrypted and involve (a) transmissions over various networks; and (b) changes to conform
and adapt to technical requirements of connecting networks or devices. Credit card information
is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use
of the Service, or access to the Service or any contact on the website through which the service
is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or
otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION


We are not responsible if information made available on this site is not accurate, complete or
current. The material on this site is provided for general information only and should not be
relied upon or used as the sole basis for making decisions without consulting primary, more
accurate, more complete or more timely sources of information. Any reliance on the material on
this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not
current and is provided for your reference only. We reserve the right to modify the contents of
this site at any time, but we have no obligation to update any information on our site. You agree
that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES


Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content
thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension
or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)


Certain products or services may be available exclusively online through the website. These
products or services may have limited quantities and are subject to return or exchange only
according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our
products that appear at the store. We cannot guarantee that your computer monitor's display of
any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any
person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We
reserve the right to limit the quantities of any products or services that we offer. All descriptions
of products or product pricing are subject to change at anytime without notice, at the sole
discretion of us. We reserve the right to discontinue any product at any time. Any offer for any
product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material
purchased or obtained by you will meet your expectations, or that any errors in the Service will
be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit
or cancel quantities purchased per person, per household or per order. These restrictions may
include orders placed by or under the same customer account, the same credit card, and/or
orders that use the same billing and/or shipping address. In the event that we make a change to
or cancel an order, we may attempt to notify you by contacting the email and/or billing
address/phone number provided at the time the order was made. We reserve the right to limit
or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or
distributors.

You agree to provide current, complete and accurate purchase and account information for all
purchases made at our store. You agree to promptly update your account and other information,
including your email address and credit card numbers and expiration dates, so that we can
complete your transactions and contact you as needed.

For more details, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS


We may provide you with access to third-party tools over which we neither monitor nor have
any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available”
without any warranties, representations or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party
tools.
Any use by you of optional tools offered through the site is entirely at your own risk and
discretion and you should ensure that you are familiar with and approve of the terms on which
tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including,
the release of new tools and resources). Such new features and/or services shall also be subject
to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS


Certain content, products and services available via our Service may include materials from
third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy and we do not
warrant and will not have any liability or responsibility for any third-party materials or websites,
or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services,
resources, content, or any other transactions made in connection with any third-party websites.
Please review carefully the third-party's policies and practices and make sure you understand
them before you engage in any transaction. Complaints, claims, concerns, or questions regarding
third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS


If, at our request, you send certain specific submissions (for example contest entries) or without
a request from us you send creative ideas, suggestions, proposals, plans, or other materials,
whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that
we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise
use in any medium any comments that you forward to us. We are and shall be under no
obligation (1) to maintain any comments in confidence; (2) to pay compensation for any
comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our
sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene
or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright,
trademark, privacy, personality or other personal or proprietary right. You further agree that
your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or
contain any computer virus or other malware that could in any way affect the operation of the
Service or any related website. You may not use a false email address, pretend to be someone
other than yourself, or otherwise mislead us or third-parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy. We take no
responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION


Your submission of personal information through the store is governed by our Privacy Policy. To
view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical
errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions,
offers, product shipping charges, transit times and availability. We reserve the right to correct
any errors, inaccuracies or omissions, and to change or update information or cancel orders if
any information in the Service or on any related website is inaccurate at any time without prior
notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any
related website, including without limitation, pricing information, except as required by law. No
specified update or refresh date applied in the Service or on any related website, should be
taken to indicate that all information in the Service or on any related website has been modified
or updated.

SECTION 12 - PROHIBITED USES


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from
using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or
participate in any unlawful acts; (c) to violate any international, federal, provincial or state
regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual
property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm,
defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation,
religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading
information; (g) to upload or transmit viruses or any other type of malicious code that will or
may be used in any way that will affect the functionality or operation of the Service or of any
related website, other websites, or the Internet; (h) to collect or track the personal information
of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or
immoral purpose; or (k) to interfere with or circumvent the security features of the Service or
any related website, other websites, or the Internet. We reserve the right to terminate your use
of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY


We do not guarantee, represent or warrant that your use of our service will be uninterrupted,
timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be
accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or
cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The
service and all products and services delivered to you through the service are (except as
expressly stated by us) provided 'as is' and 'as available' for your use, without any
representation, warranties or conditions of any kind, either express or implied, including all
implied warranties or conditions of merchantability, merchantable quality, fitness for a particular
purpose, durability, title, and non-infringement.
In no case shall Storename, our directors, officers, employees, affiliates, agents, contractors,
interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct,
indirect, incidental, punitive, special, or consequential damages of any kind, including, without
limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar
damages, whether based in contract, tort (including negligence), strict liability or otherwise,
arising from your use of any of the service or any products procured using the service, or for any
other claim related in any way to your use of the service or any product, including, but not
limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as
a result of the use of the service or any content (or product) posted, transmitted, or otherwise
made available via the service, even if advised of their possibility. Because some states or
jurisdictions do not allow the exclusion or the limitation of liability for consequential or
incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum
extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Storename and our parent, subsidiaries,
affiliates, partners, officers, directors, agents, contractors, licensors, service providers,
subcontractors, suppliers, interns and employees, harmless from any claim or demand, including
reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these
Terms of Service or the documents they incorporate by reference, or your violation of any law or
the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or
unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted
by applicable law, and the unenforceable portion shall be deemed to be severed from these
Terms of Service, such determination shall not affect the validity and enforceability of any other
remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive
the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may
terminate these Terms of Service at any time by notifying us that you no longer wish to use our
Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or
provision of these Terms of Service, we also may terminate this agreement at any time without
notice and you will remain liable for all amounts due up to and including the date of termination;
and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not
constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect
to The Service constitutes the entire agreement and understanding between you and us and
govern your use of the Service, superseding any prior or contemporaneous agreements,
communications and proposals, whether oral or written, between you and us (including, but not
limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against
the drafting party.

SECTION 18 - GOVERNING LAW


These Terms of Service and any separate agreements whereby we provide you Services shall be
governed by and construed in accordance with the laws of HongKong.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these
Terms of Service by posting updates and changes to our website. It is your responsibility to check
our website periodically for changes. Your continued use of or access to our website or the
Service following the posting of any changes to these Terms of Service constitutes acceptance of
those changes.

SECTION 20 - CONTACT INFORMATION


Questions about the Terms of Service should be sent to us at contact@Storename.com

CONTACT INFORMATION
We love to hear from you on our customer service, merchandise, website or any topics you want
to share with us. Your comments and suggestions will be appreciated. Please complete the form
below.

Email: contact@Storename.com

Work hours: Everyday 9:00-18:00

address:

FAQ ' S
Can I change my billing or shipping information?

Once you have placed an order, you should not change your billing or
shipping address information. If you want to make a change, please
contact our Customer Service Department at contact@Storename.shop as
soon as possible during the order processing stage to indicate your
request. If the package has not been dispatched yet, we will be able to
ship it to the new address. However, if the package has already been
shipped, then the shipping information will not be able to be changed while
the package is in transit.

What forms of payment are you accepting?

We accept VISA, Mastercard, American Express, Discover Card, and


Apple Pay.

How do I know if my payment has been received?

Once your payment has been received, we will send you a notification
email to inform you about the order. You can also
visit Storename.shop and log into your customer account to check the
order status at any time. If Storename has received payment, the order
status will show "Processing".

Do you provide an invoice?

Yes. Once we have received an order and payment has been cleared, the
invoice will be sent to you via email.

How can I find out how much for shipping charges?

Please read our Shipping Policy page for more info.

If I would like to make a gift purchase. Can you send my purchase to


a different address?

Yes, we can send your order to a different address.

How can I track my shipment?

Once we ship out your order, you should receive a shipment confirmation
number within 24-48 hours through email to track your order.

How do I know if my order has been shipped?

Once your order is shipped, you will receive a confirmation email with a
tracking number.

*If you’ve just received a shipment notification, please allow 1 to 3


business days for the tracking information to be updated in the courier's
system.

Where is my confirmation email?

If you have any concerns with your order, please contact our contact
contact at: contact@Storename.shop and they will be glad to assist you.

Most emails are answered within 1 business day.

About Us
We are proud of the quality and accuracy of our customers’ goods and
services, and we are here to make your online shopping experience
outstanding.

On our online store, there is a great selection.

With many years of experience in the direct partnership between the


supplier of the manufacturer and our clients,

we always demonstrate our profession so that when you shop here you will
feel better.

To satisfy the requirements, all orders are handled with the utmost care.

We look always for the best products while respecting our standards:
quality. low prices. availability.

We Love to see our costumers happy

Billing Terms & Conditions


1. The accepted payment methods

We accept VISA, Mastercard, American Express, Discover Card, and


Apple Pay and major of credit card .

When you check out your order, you can select which method you would
like to use. After providing the payment information, your card/account will
automatically be charged by our payment provider. Your order will begin
processing after all necessary verification procedures have been
completed.

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2. Currency

When you place an order on our website, your payment will be processed
in USD. If your credit card company or bank uses a different currency, the
final transaction price may differ due to currency exchange rates. Please
contact your payment provider for further information.

Please note that although the price of the items on our website may be
displayed in your local currency, your payment will be processed in USD.

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3. Payment Security

All payment providers we partner with are reliable and verified, and
guarantee to maintain all applicable PCI DSS standards. Therefore, all
data provided by you is secure.

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