Policyss
Policyss
Our warranty represents Storename's complete and exclusive obligation. We do not assume, nor
authorize any person to assume on our behalf, any other liability associated with the sale of our
products.
2. Warranty Period
Storename products are covered by a warranty period of 12+12* months (*exclusive to email
subscribers), beginning from the date of purchase by the original consumer purchaser. To
establish the start date of the warranty period, you must provide the sales receipt from the
initial consumer purchase or other reasonable documentary proof.
Please note that in the event of any damages caused by human error within the warranty period,
the customer will be responsible for covering the shipping costs associated with the replacement
3. Exchange
In the event that a Storename product fails to operate due to defects in workmanship or
material within the applicable warranty period, Storename will replace the product at our
expense. The replacement product assumes the remaining warranty of the original product.
If you submit a claim to Storename during the warranty period in accordance with this policy, we
will, at our discretion:
(i) Replace the Storename product with a replacement product of the same model. Alternatively,
with your consent, we may offer a product that has the same or substantially similar features as
the original product. For example, a different model with the same features or the same model
in a different color.
(ii) Exchange the Storename product for a refund of the purchase price.
4. Exclusions
Please note that Storename's warranty does not apply to the following:
Products that have been misused, abused, modified, damaged by accident, or used for purposes
other than normal consumer use as authorized in Storename's current product literature.
Products that have been attempted to be repaired by anyone other than an authorized facility.
Products purchased through an online auction house.
For any warranty service or inquiries, please contact our customer service team at
contact@Storename.com.
5. Customer Support
If you require warranty service or have any questions regarding our products, please reach out
to our customer service team at contact@Storename.com. We are here to assist you.
6. Refund Policy
30-Day Return Policy
We want you to be completely satisfied with your purchase from Storename. Therefore, we offer
a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
We do not charge any refund fees. Please note that return shipping costs (excluding quality
problems) are the responsibility of the customer.
It must be in the same condition as when you received it, unworn or unused, with tags, and in its
original packaging.
You must provide the receipt or proof of purchase.
8. Initiating a Return
To start a return, please contact us at contact@Storename.com. For customers in Europe, if your
return is accepted, we will provide you with the address where you can send back the item.
Return shipping costs are your responsibility, except in cases of quality problems. If the return is
due to a quality problem, we will refund the shipping cost.
For any questions or concerns regarding your return, please reach out to us at
contact@Storename.com.
Exceptions/Non-Returnable Items
Please note that certain items are non-returnable, including:
10. Exchanges
If you wish to exchange an item for a different size, color, or style, the fastest way to ensure you
receive what you want is to follow our return process. Once your return is accepted, you can
make a separate purchase for the new item.
11. Refunds
Once we receive and check your return, your refund will be approved within 1-2 days. The
refund will be automatically issued through the original payment method. Please keep in mind
that it may take some time for your bank or credit card company to process and mail the refund.
If you have any further questions or need assistance with your return or refund, please do not
hesitate to contact us at contact@Storename.com.
Privacy policy
Thank you for supporting STORENAME. In order to protect your personal data when you enjoy
shopping at Storename.com, we draw up this privacy policy, which is actually a contract
governing your use of our services.
This Privacy Policy applies to Storename.com and all other websites, applications, products,
services, and other offerings (collectively, the “Products”) owned and operated by SHENZHEN
CARKU. TECHNOLOGY CO.,LTD.
The Privacy Policy explains how STORENAME may collect, use, and disclose personal information
we obtain through the Products, your communications with us, or from third parties. It also
describes the choices and rights available to you regarding your personal information.
Our Products collect your information
We collect personal information in the following circumstances:
Registering an account. Some of our Products give you the option of creating a user account. If
you decide to create an account, you will provide us with certain personal information, such as
your user name and password. You are not required to register to use our Products.
Purchasing a STORENAME Product. When you make a purchase, you are given the option of
logging into an account or checking out as a guest. In either case, when you purchase a
STORENAME Product, you will provide us with personal information, such as your name, email
address, payment information, and shipping address.
Making a payment. When you make a payment to STORENAME, you may need to provide
personal information to our third-party payment processors. Such personal information may
include sensitive personal information, such as your credit card number.
Submitting information to us. We collect information you submit to us. For example, when you
post a review of a STORENAME product on Storename.com or refer a friend to STORENAME on
Storename.com, we receive the information in your submission, including any personal
information. If you choose to submit content to any public area of Storename.com, such content
will be considered “public” and will not be subject to the privacy protections set forth herein.
Communicating with us. We may also collect personal information from you when you
communicate with us. For example, you may send us personal information by writing an email to
us, calling our customer service department, subscribing to the STORENAME newsletter, or
making a reservation for an event hosted by STORENAME.
Taking a survey. From time to time, we may contact you to participate in optional online
surveys. If you do decide to participate, you may be asked to provide certain information which
may include personal information.
Information you provide about a third party. If you choose to use our referral service to tell a
friend about STORENAME, we may collect your friend's personal information, such as name and
email address. We will automatically send your friend a one-time email inviting him or her to
purchase a STORENAME product. We store your friend’s information in order to send this one-
time email and to track the success of our referral program.
Passive collection. Our websites and applications collect and store information that is generated
automatically as you use them, including your preferences and anonymous usage statistics. This
information may include Internet protocol (IP) addresses, cookie identifier, browser type,
Internet Service Provider (ISP), referring/exit pages, the files viewed on our websites and
applications (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or
clickstream data. We use this data to analyze trends in the aggregate and administer our
Products. Information that we passively collect may be combined with other information about
you, including personal information such as when you are logged into your
STORENAME account.
Tracking technologies. STORENAME and its partners use cookies, pixels, server logs, and other
similar technology to analyze trends, administer the website, track users’ movements around the
website, and to gather demographic information about our user base. Non-personal information
that we collect using these technologies may be combined with other information about you,
including personal information, such as when you are logged into your STORENAME account.
Information provided by third parties. STORENAME may collect information about you from
third parties or supplement the information we collect from you with additional records received
from third parties. If you place an order with a third-party retailer, that retailer will send your
personal information to STORENAME so that we can fulfill you order. We also collect
information from third parties in order to enhance our ability to serve you, to tailor our content
to you, and to offer you information that we believe may be of interest to you.
How STORENAME uses your information
Except as provided below, we do not share or disclose your personal information. We never
monetize your information; we use your information to continue developing excellent products
to help you used better and to optimize your experience with relevant offers and promotions.
Internal and service-related usage. We use and retain information, including personal
information, to improve and facilitate our Products, including:
to analyze interactions with and performance of our Products;
to debug and identify errors that impair functionality;
to detect security incidents, protecting against malicious, deceptive, fraudulent, or illegal
activity;
for research related to technological development and demonstration;
to improve or enhance our Products or website.
Advertising. We may use personal information to help us deliver targeted advertising including
to consumers directly and through unaffiliated advertising partners, to measure the
effectiveness of advertising on behalf of our advertising partners, and to identify the audience
most likely to respond to an advertisement.
Communications. We may send emails to the email address you provide to us to verify your
account and for informational and operational purposes, such as account management,
customer service, or system maintenance.
Marketing. We may use information about you, including personal information, to send you
information about STORENAME’s Products.
Non-personal Information. We may use aggregated or other data that is not personal
information for any purpose, including marketing. These uses may include but are not limited to
analyzing interactions with and performance of our Products, enabling us to improve our
Products, and sharing such information with our business partners, affiliates, or any other third
party. Similarly, we may enhance any such and aggregated data collected via our Products with
other information collected from our business partners.
How we use automatic collection technologies. We, as well as third parties that provide
content, advertising, or other functionality on our Products, may use cookies, pixel tags, local
storage, and other technologies to automatically collect information. Our use of these
technologies fall into the following general categories:
Operationally Necessary: This includes technologies that allow you to access our Products and
tools that are required to maintain functionality and monitor and protect our Products.
Performance-Related: This includes technologies that allow us to assess the performance of our
Products and help us understand how our users and visitors interact with our Products.
Functionality-Related: This includes technologies that allow us to offer you an enhanced
experience when using our Products, such as identifying you when you sign in to your account or
keeping track of your preferences.
Advertising or Targeting-Related: We may use first- or third-party Technologies to deliver
content, including ads relevant to your interests on our Products or on third-party websites and
applications.
STORENAME may disclose your information in the following ways:
Service Providers. We may share personal information with our vendors and service providers
who perform services on our behalf. These third parties are authorized to use your personal
information only as necessary to provide these services to us, such as fulfilling orders, processing
payments, sending and improving communications, developing and improving our products,
detecting, preventing, and remediating fraud or other prohibited activities, and other support for
the provision of our products.
Displaying to other users. The content you post to Storename.com may be displayed on
Storename.com. Other users may be able to see some information about you, such as your
name if you submit a review. We are not responsible for privacy practices of the other users who
will view and use the posted information.
As required by law and similar disclosures. We may access, preserve, and disclose your personal
information, other account information, and content if we believe doing so is required or
appropriate to comply with law enforcement requests and legal process, such as a court order,
government request, or subpoena. We may also access, preserve, and disclose your personal
information, other account information, and content if we believe in good faith that disclosure is
necessary to protect yours’, ours’ or others’ rights, property, or safety, or investigate fraud.
Merger, sale, or other asset transfers. If we are involved in a merger, acquisition, financing due
diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of
service to another provider, then your information may be sold or transferred as part of such a
transaction as permitted by law and/or contract. The use of your personal information following
any of the foregoing events should be governed by the provisions of the Privacy Policy in effect
at the time such personal information was collected.
We may also disclose your personal information with your permission.
For lists of the categories of personal information we have disclosed about consumers for a
business purpose and/or for valuable consideration in the last 12 months.
Do Not Track Mechanisms. Please note that we do not respond to or honor “do not track”
signals or similar mechanisms transmitted by web browsers.
Email. If you receive an unwanted email from us, you can use the unsubscribe link found at the
bottom of the email to opt out of receiving future emails. We will process your request within a
reasonable time after receipt. We are not responsible for removing your personal information
from the lists of any third party who has previously been provided with your information in
accordance with this policy.
Third-party sites and social media platforms
Our Products may contain links to other websites and other websites may reference or link to
Storename.com or our other Products. These other domains and websites are not controlled by
us. We encourage our users to read the privacy policies of each and every website and
application that they interact with. We do not endorse, screen, or approve, and are not
responsible for the privacy practices or content of such other websites or applications. Visiting
these other websites or applications is at your own risk.
Our Products may also contain links and interactive features with various social media platforms.
If you already use these platforms, their cookies may be set on your device when using our
Products. You should be aware that personal information which you voluntarily include and
transmit online in a publicly accessible blog, chat room, social media platform or otherwise
online, or that you share in an open forum may be viewed and used by others without any
restrictions. We are unable to control such uses of your information when interacting with a
social media platform, and by using such services you assume the risk that the personal
information provided by you may be viewed and used by third parties for any number of
purposes.
By using our products or providing personal information to us, you agree that we may
communicate with you electronically regarding security, privacy, and administrative issues
relating to your use of our Products. If we learn of a security breach, we may notify you by
posting a notice on Storename.com, sending an email to you, or by mail, as required by law.
Data retention
We retain information for as long as your account is active or as needed to provide Products or
services. We will also retain and use information as necessary to comply with our legal
obligations, resolve disputes, and enforce our agreements.
Children's privacy
We do not knowingly collect, maintain, or use personal information from children under 17 years
of age, and our Products are not directed to children under the age of 17. If you learn that your
child has provided us with personal information without your consent, you may alert us
at contact@Storename.com. If we learn that we have collected any personal information from
children under 17, we will promptly take steps to delete such information and terminate the
child’s account.
International users
By using our Products, you will transfer data to the United States.
Under certain conditions, more fully described on the Privacy Shield website, you may invoke
binding arbitration when other dispute resolution procedures have been exhausted.
Posting of Revised Privacy Policy. We will post any adjustments to the Privacy Policy on this web
page, and the revised version will be effective when it is posted. If you are concerned about how
your information is used, bookmark this page and read this Privacy Policy periodically.
New uses of personal information. From time to time, we may desire to use personal
information for uses not previously disclosed in our Privacy Policy. If our practices change
regarding previously collected personal information in a way that would be materially less
restrictive than stated in the version of this Privacy Policy in effect at the time we collected the
information, we will make reasonable efforts to provide notice and obtain consent to any such
uses, before those changes become effective, as may be required by law.
Shipping policy
Shipping Rates
Free shipping is available for all products on STORENAME Official Store. All taxes and fees are
borne by STORENAME.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route. Except for cases of
fraudulent orders, customers refusing to accept dispatched orders will incur a processing fee. A
£50 charge will apply for the rejection of the power station and solar panel, directly debited from
the order total.
Terms of service
OVERVIEW
This website is operated by STORENAME Throughout the site, the terms “we”, “us” and “our”
refer to STORENAME. STORENAME offers this website, including all information, tools and
services available from this site to you, the user, conditioned upon your acceptance of all terms,
conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree
to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those
additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are
browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing
or using any part of the site, you agree to be bound by these Terms of Service. If you do not
agree to all the terms and conditions of this agreement, then you may not access the website or
use any services. If these Terms of Service are considered an offer, acceptance is expressly
limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms
of Service. You can review the most current version of the Terms of Service at any time on this
page. We reserve the right to update, change or replace any part of these Terms of Service by
posting updates and/or changes to our website. It is your responsibility to check this page
periodically for changes. Your continued use of or access to the website following the posting of
any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that
allows us to sell our products and services to you.
You agree to provide current, complete and accurate purchase and account information for all
purchases made at our store. You agree to promptly update your account and other information,
including your email address and credit card numbers and expiration dates, so that we can
complete your transactions and contact you as needed.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Storename and our parent, subsidiaries,
affiliates, partners, officers, directors, agents, contractors, licensors, service providers,
subcontractors, suppliers, interns and employees, harmless from any claim or demand, including
reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these
Terms of Service or the documents they incorporate by reference, or your violation of any law or
the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or
unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted
by applicable law, and the unenforceable portion shall be deemed to be severed from these
Terms of Service, such determination shall not affect the validity and enforceability of any other
remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive
the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may
terminate these Terms of Service at any time by notifying us that you no longer wish to use our
Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or
provision of these Terms of Service, we also may terminate this agreement at any time without
notice and you will remain liable for all amounts due up to and including the date of termination;
and/or accordingly may deny you access to our Services (or any part thereof).
CONTACT INFORMATION
We love to hear from you on our customer service, merchandise, website or any topics you want
to share with us. Your comments and suggestions will be appreciated. Please complete the form
below.
Email: contact@Storename.com
address:
FAQ ' S
Can I change my billing or shipping information?
Once you have placed an order, you should not change your billing or
shipping address information. If you want to make a change, please
contact our Customer Service Department at contact@Storename.shop as
soon as possible during the order processing stage to indicate your
request. If the package has not been dispatched yet, we will be able to
ship it to the new address. However, if the package has already been
shipped, then the shipping information will not be able to be changed while
the package is in transit.
Once your payment has been received, we will send you a notification
email to inform you about the order. You can also
visit Storename.shop and log into your customer account to check the
order status at any time. If Storename has received payment, the order
status will show "Processing".
Yes. Once we have received an order and payment has been cleared, the
invoice will be sent to you via email.
Once we ship out your order, you should receive a shipment confirmation
number within 24-48 hours through email to track your order.
Once your order is shipped, you will receive a confirmation email with a
tracking number.
If you have any concerns with your order, please contact our contact
contact at: contact@Storename.shop and they will be glad to assist you.
About Us
We are proud of the quality and accuracy of our customers’ goods and
services, and we are here to make your online shopping experience
outstanding.
we always demonstrate our profession so that when you shop here you will
feel better.
To satisfy the requirements, all orders are handled with the utmost care.
We look always for the best products while respecting our standards:
quality. low prices. availability.
When you check out your order, you can select which method you would
like to use. After providing the payment information, your card/account will
automatically be charged by our payment provider. Your order will begin
processing after all necessary verification procedures have been
completed.
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2. Currency
When you place an order on our website, your payment will be processed
in USD. If your credit card company or bank uses a different currency, the
final transaction price may differ due to currency exchange rates. Please
contact your payment provider for further information.
Please note that although the price of the items on our website may be
displayed in your local currency, your payment will be processed in USD.
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3. Payment Security
All payment providers we partner with are reliable and verified, and
guarantee to maintain all applicable PCI DSS standards. Therefore, all
data provided by you is secure.