DAMAS: Dental Appliance Manufacturers Audit System
Why DAMAS? The dental laboratory is a crucial element of the delivery of quality dental care. The requirements set forth in DAMAS are based upon the sound quality system management principles specified in ISO, but are geared specifically for the dental laboratory setting. The DAMAS specifications provide a clear-cut process for improving documentation in every facet of laboratory operations including: dental prescriptions/work authorizations; patient contact materials; subcontractor/supplier agreements; material and equipment purchases; employee training; maintenance and calibration of equipment; labeling; customer complaints; and material traceability. The standards required by DAMAS closely mirror the U.S. Food and Drug Administrations Quality System/Good Manufacturing Practice (QS/GMP) specifications, which are required of all dental laboratories conducting business in the United States. To ensure product quality and foster a professional industry relative to quality assurance, NADL offers this system as a resource to dental laboratories. Is DAMAS Right for My Dental Laboratory? Dental laboratories vary in size and manufacturing processes, the DAMAS process addresses overall operations but can also be augmented to encompass special requirements for laboratories that manufacture sleep apnea and snore guard devices. Although no quality assurance process can guarantee you compliance with the FDA, DAMAS was developed for dental laboratories by dental laboratory owners for the specific operations that labs face day to day. DAMAS, although not free, is significantly less expensive to implement than other more general quality assurance programs.
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Fact and Fiction on DAMAS DAMAS does not require monumental loads of paper; hours of management time; interference from outside bodies; and the process does not tell you how to run your business. However, it can be of great assistance to your dental laboratory by: Improving efficiency and productivity Integrating good management disciplines Improving customer service needs and customer confidence Providing a competitive edge Reducing waste of materials and manpower Reducing risk and liability Improves ability to increase profitability Provides a formal process to help meet FDA QS/GMP requirements. How Can I Implement the DAMAS System in My Dental Laboratory? A laboratory can incorporate DAMAS by following the published guidelines to improve quality assurance.A laboratory can utilize the services of a DAMAS approved trainer/consultant to train the laboratory and its personnel on how to fully integrate the system into day-to-day operations. Once your laboratory has integrated the processes, the laboratory must go through a third party audit to ensure compliance with the DAMAS specification standards. This gives your laboratory outside verification that the business is doing what it intends to do relative to quality assurance. History and Background of DAMAS The DAMAS Standard was originally introduced in the mid nineties as an alternative to ISO Certification. Both ISO9001-2000 & 13485 are full-blown QA systems with ISO13485 being an extended version of the 9000 specifically aimed at medical device manufacturing in a mass production basis. It was felt that both were over prescriptive for the "custom made" laboratory and required excessive time and costs over and above a specifically laboratory directed system. Additionally EN46000 (traceability), introduced at this time required a management system in place as an operating base in respect of Patient Contact Materials. The UK Dental Laboratories Association developed the standard to provide a specific system for dental laboratories. NADL owns the rights to the DAMAS system in North American and offers the system to the industry for the purpose of providing a pre-packaged quality assurance system to help raise standards within the industry. Laboratories can purchase the system manuals and specifications directly from NADL. In most cases, it is suggested that laboratories utilize the services of a consultant to help integrate the system. Additionally, laboratories can achieve full certification in the system by completing a third party audit of compliance.
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DAMAS Accredited Laboratories Laboratory Name Abel Laboratory Americus Clearwater Americus New York Location PA FL NY US and The Aurum Group Incorporated, DAMAS Canada Aurum Ceramic Dental Lab, DAMAS Aurum Crest Dental Lab, DAMAS Aurum Ceramic Services Ltd, DAMAS Cerum Ortho Organisers, DAMAS Precise Positioners Lab Canada Ltd, DAMAS Space Maintainers Lab Canada Ltd, DAMAS Ahwatukee Dental Laboratory, DAMAS AZ Contact Information www.abellab.com www.americuslab.com/southeast/ www.americuslab.com/ny/ www.aurumgroup.com www.aurumgroup.com www.aurumgroup.com www.aurumgroup.com www.aurumgroup.com www.aurumgroup.com www.aurumgroup.com etukee@aol.com or (480) 3509191 www.aurumgroup.com www.aurumgroup.com www.aurumgroup.com www.aurumgroup.com www.aurumgroup.com www.aurumgroup.com www.aurumgroup.com www.aurumgroup.com www.aurumgroup.com www.booslab.com www.aurumgroup.com www.aurumgroup.com www.aurumgroup.com www.aurumgroup.com
Aurum Ceramic Dental Labs, DAMAS (Saskachewan) Aurum Ceramic Dental Labs, DAMAS (Alberta) Aurum Ceramic Dental Labs, DAMAS (Spokane) Aurum Ceramic Dental Labs, DAMAS (Vernon) Aurum Ceramic Dental Labs, DAMAS (Yakima WA) Aurum Ceramic Dental Labs, DAMAS (Victoria) Aurum Ceramic Dental Labs, DAMAS (Kelowna) Aurum Ceramic Dental Labs, DAMAS (Vancouver) Aurum Nevada LLP, DAMAS Boo's Dental Lab, A DSG Laboratory, MN DAMAS Cerum Dental Supplies Ltd, DAMAS Class Space Maintainers N.E Inc, DAMAS Classic Dental Laboratories, DAMAS Canada (Toronto) Classic Dental Laboratories Ltd Inc.,
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DAMAS Dahlin Dental Laboratory, A DSG Laboratory, DAMAS Davis Dental Laboratory, A DSG Laboratory, DAMAS DSG of Pittsburgh, DAMAS Denticon Dental Laboratory, A DSG Laboratory, DAMAS Donnell Dental Laboratory Inc., CDL, DAMAS Drake Precision Dental Lab Inc., CDL, DAMAS Dresch Tolson Dental Laboratories, A DSG Laboratory, DAMAS Form & Function Georgia Dental Laboratory, DAMAS Heumann and Associates, A DSG Laboratory, DAMAS Knight Dental Group, DAMAS (Tampa) Muth Mumma Dental Laboratory, A DSG Laboratory, DAMAS Nelson Dental O'Brien Dental Laboratory, DAMAS Pearce Turk Dental Laboratory, A DSG Laboratory, DAMAS Precision Ceramics Dental Laboratory, DAMAS Progressive Dental Services Laboratory, A DSG Laboratory, DAMAS Simon Dechalet Dental Laboratories, A DSG Laboratory, DAMAS Southern Craft Dental Lab Inc, DAMAS Space Maintainers Laboratories, DAMAS Ottowa Stegman Dental Laboratories, DAMAS Tincher/Butler Dental Laboratory, A DSG Laboratory, DAMAS Triad Dental Studio, Inc., CDL, DAMAS Yankee Dental Order the DAMAS System
CO MI PA AZ IL NC OH OH GA KS FL PA MI OR KS CA AZ OH GA
www.dahlinlab.com www.davislaboratory.com www.dentalservices.net www.denticonlab.com www.donnelldental.com www.drakelab.com www.dreschtolson.com www.americuslab.com/cleveland/ www.gadentallab.com www.heumannlab.com www.knightdentalgroup.com www.muthmumma.com www.nelsondl.com www.obriendentallab.com www.pearceturk.com www.pcdl-usa.com www.progressivedl.com www.simondechatlet.com www.scdentallab.com www.aurumgroup.com
AZ WV NC CT
www.stegmanlabs.com www.tincherbutler.com www.triaddentalstudio.com www.americuslab.com/yankee/
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Download the DAMAS Brochure To Order the DAMAS System, please contact the NADL Fulfillment House at phone: (800) 950-1150 or download the DAMAS Manual Order Form: DAMAS Manual Order Form Third Party Auditors Safelink Consulting, Inc. (Headquarters) 327 Dahlonega St, Suite A601 Cumming, GA 30040 Phone: 800/330-6003 Fax: 770/205-6741 Contact: Mary Borg mary@safelinkconsulting.com Intertek 70 Codman Hill Road Boxborough, MA 01719 Phone: +1 800-810-1195, x618 Fax: +1 978-635-8595 Contact penny.guy@intertek.com www.intertek.com or www.intertek-sc.com Consulting Safelink Consulting, Inc. (Headquarters) 327 Dahlonega St, Suite A601 Cumming, GA 30040 Phone: 800/330-6003 Fax: 770/205-6741 Contact: Mary Borg mary@safelinkconsulting.com Emergo Group, Inc. (Headquarters) 611 West 5th Street Third Floor Austin, Texas 78701 USA Phone: 512/327-9997 Fax:512/327-9998 Contact: Elisa Holmertz emh@emergogroup.com
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