be

the future

Sustainability at SKIDATA

www.skidata.com
 Just as the bee makes an important contribution to our ecosystem, we are also aware of our responsibility and act with consideration for people and the environment.

02 03
 How SKIDATA takes responsibility
through sustainability
As an important player in the field of people and vehicle
access, we feel responsible in asserting assurance with
our customers, employees, and the greater communi-
ty that we act with respect to both humanity and the
environment.

SKIDATA is your preferred partner not just due to the

quality of our solutions and services, but how we
address sustainability and do our business consciously
and responsibly. Sustainability is part of our vision and
thus an important topic at SKIDATA to inspire our col-

be
leagues to work with pride, and in turn be served by the
policies in place to benefit them.

SKIDATA is currently evaluating design, production &

packaging for selected products to ensure further steps
can be taken to decrease negative environmental im-
pact. This includes focusing on reducing energy use by
implementing eco-friendly features in product design,
reducing plastic in packaging where applicable, and
continuously improving digital product offerings in order
to move away from plastic, paper, print or analog
systems requiring more machinery and hardware.

In 2022, employees from different teams introduced the

sustainable
SKIDATA CSR Initiative in a self-motivated bottom-up
approach, strongly supported by the Global Leadership
Team. Important steps have already been taken to wel-
come sustainability at SKIDATA. The focus for 2023 is to
evaluate and eventually optimize our carbon footprint.
But also initiatives that address the social aspects of
CSR are implemented.

This document outlines the present initiatives and

steps taken and will show the future-oriented attitude
of SKIDATA as a company and of our solutions and
services when it comes to addressing Corporate Social
Responsibility.

Dave Luken, CEO

04 05
 08
We change the World of welcoming People
22
Sustainability begins on our own doorstep

10
SKIDATA Corporate Social Responsibility
activities and initiatives
26
People, social and corporate responsibility

16
SKIDATA’s sustainable solutions for customers
30
Responsible procurement along the supply chain

06 07
We change the World of SKIDATA’s sustainability
welcoming People. approach at a glance
At SKIDATA we are committed to transforming access into a warm wel- This brochure is not a CSR report in the classical sense.
coming experience. Not just by selling the best solutions, but by adding It is more intended to show the importance of sustain-
true value for our clients and by demonstrating the positive impact of ability at SKIDATA, what we have already achieved and
making people feel welcome. what we still want to achieve in the foreseeable future.
Our work is driven by our passion and our vision “We connect clients,
partners & visitors at the heart of the customer experience via our digital
visitor management platform in a simple, secure and sustainable way”.

The SKIDATA CSR Initiative was founded as a Global Leadership

Team supported bottom-up employee approach, with the mission to
welcome sustainability at SKIDATA and the vision to live environmen-
tal and social responsibility as it is core of the SKIDATA DNA.

SKIDATA in a nutshell
Headquarters Grödig near Salzburg / Austria, EU
Together with Kudelski we are rated by EcoVadis, an acknowledged
Employees 1,400 international sustainability rating provider, with a current score of
48/100 and are awarded a Bronze EcoVadis Medal.
Worldwide presence 26 countries

Owner Kudelski Group, based in

Cheseaux/CH, Europe, and
Phoenix/AZ, USA
SKIDATA products have a reputation for durability and longevity.
Registered patents > 100 patent families We optimize new hardware products in terms of environmental
> 50,000 partnership patents friendliness and develop future-oriented digital software solutions that
help customers improve their own CSR efforts.
SKIDATA is an international leader in the field of access solu-
tions and their management. Worldwide, leading companies
and operators of airports, shopping malls, cities, office buildings,
hotels, hospitals, universities, ski resorts, stadiums and amuse-
ment parks rely on the secure, future-oriented and reliable access
solutions for people and vehicles. SKIDATA is the reliable partner For SKIDATA, our employees matter: health and flexible working con-
from first consultations to perfect service. SKIDATA places great ditions are as important as respect for human rights, and openness
value in providing solutions that are intuitive, easy to use, and se- towards employees from other nations and cultures.
cure for the end customer. The integrated concepts of SKIDATA
solutions help clients optimize performance and maximize profits.
SKIDATA Group is part of the Kudelski Group.

The Kudelski Group (SIX: KUD.S) is a world leader in digital

security and a provider of end-to-end convergent media solu-
tions to the digital entertainment industry, including services and Observance of compliance rules and ethically impeccable behavior is
applications requiring access control and rights management to a basic principle for all SKIDATA employees.
secure the revenue in digital television, internet, mobile and inter-
active applications. The Group also offers cybersecurity solutions
and services focused on helping companies assess risks and
vulnerabilities and protect their data and systems. It also supplies
integrated solutions to manage access control of people and ve-
hicles to sites and events. The Kudelski Group is headquartered
When it comes to procurement, SKIDATA relies on good long-term
in Cheseaux-sur-Lausanne, Switzerland and Phoenix (AZ), USA.
relationships with companies located as close as possible.
For more information, please visit www.nagra.com.

08 09
 CO2 footprint
SKIDATA Corporate Social Responsibility
activities and initiatives
The most important asset at SKIDATA is our employees and we all take responsibility
by putting sustainability at the heart of our daily work. Therefore, it was only logical
and sensible to involve them in a bottom-up approach in our sustainability strategy.
These activities were already started in 2022 and currently around 20 volunteers – in
addition to their regular activities – are driving sustainability initiatives, with the full
support of the global management team.

The focus of our CSR initiatives in 2023

is the reduction of our CO2 footprint.
At SKIDATA, we recognized early on that sustainability is not only an important
issue for the environment, but also for our business strategy. For this reason, we
have already launched the outlined ecological sustainability projects to reduce our Improve footprint of new
CO2 footprint. products

Standby & eco modes with

additional sensor
Corporate- and Product
Carbon Footprint (CCF & PCF)
evaluation at our manu- Switch to sustainable
Introduce recycled PVC in
facturing partners with e-charging solutions
our entire keycard portfolio
ClimatePartner end of 2023
Our ambitious goal is to
reduce keycard emissions
by 20% come 2024

Corporate Carbon Footprint (CCF) First mover: entire ticket portfo- Introduce standby mode in Evaluate sustainable Switch to digital manuals to
evaluation at the Headquarters lio ClimatePartner certified as of selected products packaging alternatives for avoid color print-outs
(2 main locations) with ClimatePartner April 2023 selected products
and corresponding reduction measures New in 2023: Flex.Gate
Calculation of carbon emissions of System, that enables 30%
100% energy from renewable energy various ticket products less energy consumption
sources for SKIDATA Headquarters Reduction of carbon emissions
Introduction of job bicycle option Contribute to certified climate proj-
Power consumption saving ects for the remaining emissions
measures and awareness creation

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The CSR Roadmap to be continued

Although we have already achieved a lot, we are aware that there is still a lot to do
to create a sustainable future. Therefore, we have more sustainability projects in the
pipeline and there will be many more to come in the future. We firmly believe that
through joint efforts we can have a positive impact on the environment and society
and thus fulfil our responsibility as a company.

Living sustainably is a never-ending process that has no defined beginning, let alone
an end. That‘s why we are constantly working on new projects so that we can con-
tinue to live up to our responsibility in the future.

ongoing Internal
Social Responsibility is part of our new
company value “care” and consequently
anchored in our corporate culture
Integration of sustainability in employee
engagement survey
Build up Corporate Social Responsibility
(CSR) and Environmental Social Governance
(ESG) expertise in CSR team partially with
certification training

Human Resources
Review and extend CSR scope in Code of
Conduct
Additional holiday week (time for money)*
Introduction of working parents community
initiative*
CSR apprenticeship training event*
Strengthen sense of belonging with CSR
community event*
Create awareness & understanding with
basic CSR / ESG training for all SKIDATA
employees

*scope Austria

Suppliers
Implementation of supplier Code of Conduct
Roll-out of supplier questionnaire and scoring implementation in 2023

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 be the sustainable solution

Today, digital solutions play an increasingly important role in our daily lives and
in the business world. For our customers in particular, digital solutions can
offer significant added value. By using digital technologies and platforms, our
customers can communicate more conveniently, quickly and efficiently with
the providers of our services. In addition, digital solutions can help us better
understand our customers and provide personalized offers tailored to their
individual needs and preferences. In this context, it is clear that digital solu-
tions are invaluable to customers and play an increasingly important role in our
daily lives.

In the following you will find a short outline of our solutions.

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SKIDATA’s sustainable SKIDATA cards and tickets
solutions for customers Ticketless options do not work for every customer and there-
fore it is beneficial that our Consumable Products department
is our CSR pioneer at SKIDATA as it has already started its
journey toward a more sustainable ticket production during
the last few years. The ticket segment at SKIDATA is still an
Barrierless important factor in the SKIDATA business with more than
SKIDATA’s access control for car parks based on digital solutions: a camera registers the car by 60 million tickets sold per year and a rising trend due to
its license plate, no barrier needed. Less hardware, more comfort for the visitor and less stop and increasing sales in mountain business. Consequently, the
go at the parking entrance. This solution even reduces traffic jams and driving in circles around car following sustainability initiatives in the ticketing segment are
parks in crowded cities. The barrierless solution is also ticketless: no need to stop to pull a ticket, relevant.
no lost tickets, no ticket waste.
Starting the 1st of April 2023, EVERY SKIDATA ticket
delivered from us – the first and currently only supplier
– as ClimatePartner certified!
EV-Charging
With EV-charging, all car park operators will have the opportunity to grow their revenues –
and protect the environment, by offering additional services like EV-charging: for residents,
guests or visitors.

We follow the five steps of climate action

1. 2. 3.
Measure carbon Set reduction Implement
footprints targets reductions

4. 5.
Finance certified Communicate
climate projects for transparently
our remaining
emissions

Reducing the number of polluting transport

movements of parkers in the city
SKIDATA supplements smart parking approaches with digital parking solutions. Digitalization and
seamless use of parking navigation, car park access via license plate recognition and digital pay- The following reduction Circular economy approach for ticket production by
ment improves traffic flow on streets, eliminates paper waste and reduces CO2 emissions. measures have been or recycling of single-crate material and minimizing waste
will be implemented in
More sustainable packaging with change from white to
the near future:
brown cardboard boxes
Ticketless The completely plastics-free keycard pure is a best case
We go for “More digital for less waste”: Reducing ticket waste by sustainable digital access saves example for the possibility to create high-class tickets
tons of paper and plastic waste from access identifiers. Ticketless entry and license plate recogni- which consists nearly completely of a renewable material –
tion for car access can already fully replace paper tickets in the parking segment. namely wood and paper.
By using a 100 % digital ski pass, guests purchase their ski ticket conveniently via the destination’s
We have set steps to replace PVC with recycled PVC for
web shop, turning their smartphone into a data carrier – it’s good-bye to paper and plastic waste.
our entire keycard portfolio and keytix rigid portfolio which
SKIDATA’s eTicketing solution offers sports clubs the opportunity to reduce paper waste and fans
will reduce the carbon emissions by approx. 20% by 2024
appreciate the fast and efficient access to stadiums, where they simply pull out their smartphone at
the entrance for admission without rummaging around for a paper ticket.

16 17
SKIDATA hardware products

Hardware designed for a long lifetime

SKIDATA hardware products offer compact and long-lasting design. They are designed to last for 15+ years. The long
product life cycle results in less material to be produced and used. Product components get updated to the latest standards
to extend the lifecycle of the main product. At the end of the life cycle of the products, a manual is at hand to assess how to
dis-assemble and how to recycle pieces, as legally required.
Generally, all hardware products are designed and built with a focus on low energy consumption and support of power
saving modes which will be implemented in our new products as well as selected existing products.

Eco-friendly features supporting low power consumption of

SKIDATA hardware products:
Optional lighting for automated payment / ticket machines (APM) or gates is equipped with the latest LED lighting.
SKIDATA parking management system supports Windows power save mode
Use of fan-free premium power supplies (pulse) with very high efficiency
Power to the gate motors is switched off completely when the barrier boom is in its end position
Column display and attached reader can be switched off and then activated only when a vehicle is on the presence
detection loop (display lighting, coder, long-range reader), dimming feature is used
Use of microcontrollers and embedded CPUs in the units with low power consumption
Heating and fans are only needed outdoors; temperature thresholds can be set individually
Individual parking space monitoring: helping to reduce traffic searching for parking in the garage
Thermal print head for tickets has a very long lifetime, resulting in limited costs

SKIDATA maintenance
Staging
Pre-assembling of products by the Staging department at SKIDATA supports higher efficiency and helps individual
components to be handled with care. Moreover, SKIDATA staff reduces travel caused by several delivery or support
visits to the customer’s site. That’s why sustainable production is one of the focuses of SKIDATA.
Remote maintenance for car parks
With introducing digital software delivery in 2022, SKIDATA’s customers benefit from more conve-
nience and less effort for the operation of their car parks. For the customer, there is no need to call
the service technician for installing updates on site.
For SKIDATA’s service technicians, travelling to the customer’s site could be significantly reduced.

Maintenance cycles
SKIDATA’s strategy focuses on a Hardware design that enables easy repairs providing a spare
parts catalogue. Based on the Installed Base, we know which materials are necessary for repair
and maintenance. Thus, we save car traffic as technicians do not have to fetch material again for
repairs on site.
Spare parts are available for up to seven years after end of Sales to support the long product
lifecycle of SKIDATA hardware.

Documentation
To avoid unnecessary use of paper, our product and segment documentation is nearly completely
digital. Manuals for refitting of existing hardware products do not exist in printed form anymore, the
manuals can be downloaded via a QR code. The same is valid for recycling instructions which can
be downloaded from SKIDATA’s Digital Asset Management System ADAM.

Recycling
Recycling instructions are available. Also, SKIDATA fulfills RoHS (Restriction of the use of certain
Hazardous Substances) standards.

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 be the change
At the SKIDATA headquarters in Grödig, waste is produced every day
that needs to be disposed of and energy is required for daily operations.
Not only does proper disposal play an important role, but also energy
consumption during operation. Efficient waste management and the con-
scious use of energy can help to reduce both environmental pollution and
costs and thus make an important contribution to sustainable business.
In order to save energy, avoid waste and care for a good and comfort-
able working environment, SKIDATA has taken many initiatives.

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Sustainability begins on our own doorstep

Efficient use of energy SKIDATA at Trade Shows

At SKIDATA Headquarters, 100 % of the energy needed comes Trade shows generally require a large amount of energy,
from renewable sources. Beyond that, carbon footprint metrics like especially events related to the technology and industry
energy, heating, fuel and air conditioning are regularly reviewed and sectors.
improved.
Travelling to trade shows is reduced as less on-site staff is
Even small, already optimized consumption points contribute to planned for trade shows. Thus, we eliminate carbon emis-
energy savings such as the green roof or automatic light switches sions provoked by flying and driving.
or LED lighting as well as reduction of room temperature of heating
To reduce disposable items, SKIDATA uses reusable ceram-
and air conditioning.
ic coffee cups, tables and glasses for catering to guests in
We are evaluating our Corporate Carbon Footprint of HQ in Grödig the booth. If the use of plastic cups or similar is indispens-
and the Wals Technology Center with ClimatePartner to gain an able, they are collected for recycling.
insight into our major emission drivers. Based on the results, we
QR codes are our preferred digital way to show product
are planning more reduction measures to take place over the
information without print-outs.
coming years.
For equipping small events or trade shows, SKIDATA places
SKIDATA supports reducing CO2 emissions caused by travelling
the “Mobile Booth Concept” at the subsidiaries’ disposal.
and commuting. The employees benefit e. g. from job tickets for
That’s how one booth can be used over and over and there
public transport, from fostering bike usage of employees or from
is no need to repurchase booth items every time.
the possibility to work from home. Employees with electric vehicles
may charge their car at the SKIDATA Headquarters and Wals site
and e-bike charging stations are offered as well.
To further reduce travel for employees, SKIDATA offers many
e-learning opportunities: In 2020, 400+ employees completed
e-training courses

Sourcing for SKIDATA

headquarters
Separation of waste SKIDATA offers their employees organic & fair-trade
coffee and organic milk. Every week the colleagues
Generally, we at SKIDATA separate trash and collect benefit from a vitamin kick of organic fruits.
outdated R&D Hardware & parts. These measures
highly benefit the environment as they re-introduce On the premises of SKIDATA’s headquarters, a wild-
valuable reusable material into the production circle. flower meadow for the bees is cultivated. Two bee
colonies are maintained by a colleague and provide
Waste separation options in the kitchen areas at delicious honey every year.
Headquarters and Wals locations
With respect to corporate clothing, the supplier of
The Hardware R&D collection point at the Head- SKIDATA has certifications for fair trade and fair labor
quarters and the “WTC Wals” separates electronic practices. The products bear the Oeko-Tex®-
components Label, a renowned standard for textiles.
We generally enforce reduction of printed material Moreover, the supplier declares that for the produc-
tion of the clothes no child labor is involved and the
clothes are produced under fair working conditions.

22 23
 be responsible

For SKIDATA, employees are important: health and working conditions

are just as important as respect for human rights and openness towards
employees from other nations and cultures.
Compliance with all regulatory laws and guidelines is a basic requirement
for ALL activities at SKIDATA.
It is important to us to create a working environment in which everyone
can develop their potential. No matter whether old or young, what skin
color or sexual orientation. Prejudices against colleagues with impair-
ments, other origins or religion have no place with us.
In addition, regular employee engagement surveys are conducted, man-
agers are regularly informed and improvement measures are coordinated
and implemented.

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People, social and corporate responsibility

Ethics Learning & Training

Our code of conduct constitutes the basis of the cooperation within Internal opportunities for e-learning, training and education offers a
our company – it clarifies the responsibilities we have to each other, broad range of improving and enlarging personal skills. We launched
to customers, partners and communities. It covers areas like cor- new e-learning content: In total there are about 1300 new courses
ruption, conflict of interest, fraud, money laundering and anti-com- curated to business and employee needs.
petitive practices. Overall in 2022 there were 1.3 external, non SKIDATA specific
Our Code of Conduct rests on three pillars: training courses per employee.
COVID-19 showed us that in addition to in-person training, digital
Internal controls (COSO) for the ethical handling of orders to training can also be a great possibility.
avoid bribery and corruption
We promote and expect behavior according to our guidelines for For supporting our employees’ development, SKIDATA offers training
workplace safety programs for many different career tracks and educational targets:
ITS100 IT Security Awareness Training
For technicians to enter the expert level
Digital formats for internal sales training and meetings
For all interested employees: Security Talks, Expert Talks (TED talk
format), Train the Trainer program with industry-specific know-how
Health & Safety Professional school project work
SKIDATA’s holistic approach in terms of health and benefits supports employees in their physical Bridging the gap between educational institutions and practical
and mental well-being. We have a wide range of safety guidelines in place with focus on workplace working environments by supporting interns from universities &
safety, ergonomic workstations, and protection measures. We offer comprehensive health services professional schools
for employees like a company physician, massage therapist, flu shots or psychologist. Offering bachelor & master thesis projects
A specialized safety consultant ensures compliance with all legal and regulatory requirements.
For the R&D department, a complete floor at HQ was newly recreated
for better communication. Specialists from several teams are seated
together to work on a common topic to facilitate shorter project lead
times. Workshops can be held for faster prototyping. In order to Diversity, Equity & Inclusion
keep noise disturbance to a minimum, all test facilities are specially SKIDATA ensures that whenever possible our solutions and services are
noise-protected. accessible and inclusive. Products such as our Automated Payment
Employees with special certificates and voluntary Red Cross skills Machines are particularly designed to meet accessibility requirements of
can go out to emergencies in the region during working hours. Time various countries and also offers an AFILS hearing aid. That approach
off is also granted for fire brigade missions. allows “access to everything for all” but requires a huge development
effort and option availability.
The company supports employees‘ sporting activities to promote This means providing access to all installations, under normal operating
physical health and team spirit: a Football team, bubble football tour- conditions, to people with disabilities, ensuring the greatest degree of
nament, ice hockey team or the charity challenge „Salzburg Business autonomy possible, to circulate, to access the premises and equipment,
Run“, to name a few. to use the equipment, to find their way, to communicate and to benefit
from the services for which the facility was designed. People with dis-
During COVID-19-times in 2020, a broad set-up of safety and protec-
abilities must enjoy the same access conditions as able-bodied people,
tion measures for our employees was introduced in our offices and
or, where this is not possible, provide access conditions of an equivalent
in the field. Extended Work@Home options and measures to support
quality of use.
parents with childcare during lock-down-phases was granted.

Labor
At SKIDATA, we combine a corporate culture based on partnership, social benefits and family-friendly working hours.
To best reflect personal needs and to balance work and private/family life, SKIDATA offers our employees flexible working
times (working time of trust), regulated mobile working (working place of trust), as well as part-time models and the purchase
of one additional holiday week per year. Mobile Working broadens the possibilities of flexible working with regard to the work-
place (additional workplaces of trust) which is also a contribution to reduce CO2-emissions by less commuting.
To parents, SKIDATA has different offers for parental leave and is open to individual solutions. We are currently working on a
parent initiative to fully understand and better meet parental needs. With the key findings from this working parents initiative
some actions have already been taken. For older employees, there are options for slowly introducing retirement instead of a
hard stop.
There are diverse employee benefits, e. g. company pension plan, special rates for health insurance, food subsidies for local
restaurants as well as special conditions in local trade and services. Regular engagement surveys to all employees capture
feedback structurally and enables a continuous improvement process.

26 27
 be a good partner

28 29
Responsible procurement along the supply chain

Logistics
Partners
To reduce transport distances for products, parts and components, the majority of SKIDATA’s
production partners are located in proximity to SKIDATA Headquarters in Grödig / Salzburg, Fair and respectful partnerships at eye level with
Austria, EU. our suppliers as well as clear rules in dealing with
our business partners are particularly important
Typically, system components are pre-assembled at SKIDATA Headquarters and delivered
to us to guarantee and promote the respect of
directly to the customer. This reduces traveling and logistics.
human rights and fundamental freedoms and the
Consumables, like tickets, are sourced locally from partners nearby the warehouse at protection of human health and safety at work,
SKIDATA headquarters when possible. This avoids long-range imports. throughout our supply chain.
Respecting this condition implies having sound
knowledge of subcontractors’ working condi-
tions. It may be substantiated with actions to
accompany local communities in areas where
raw materials are extracted and produced to be
committed to ensuring gender equality, promot-
ing diversity at work and equal opportunity and
combating any form of discrimination and corrup-
Packaging tion.
All components, products and also tickets need packaging for
Furthermore, there is an obligation to protect
shipping. That’s why SKIDATA took action to change to sustainable
the data of employees and customers.
packaging in 2018 with the first focus on our ticket portfolio.
The fact that we take this very seriously is
For tickets, like keytix and keycard, we have changed from white attested to by our certification in accordance
to brown cardboard boxes and eliminated color labelling. with ISO 27001 and ISAE 3402.
All packages received from suppliers are stored in our warehouse
We strive for sourcing accompanying products,
at SKIDATA’s headquarters and are used for outgoing shipments
components and software which contribute to
of components or products.
making SKIDATA solutions more sustainable
Further measures to reduce packaging at one of our most import- and future-proof.
ant hardware suppliers are under permanent review.

Also, the CSR initiative drives a switch to sustainable packaging

alternatives for selected existing products and minimizes packaging
with new products.

30 31
 be awarded

32 33
Awards and certificates

EcoVadis sustainability rating

Together with Kudelski we are rated by EcoVadis since 2011.
EcoVadis measures seven management indicators, across 21 sustainability criteria Member of
in four themes: environment, labor & human rights, ethics and sustainable procure-
ment.
EcoVadis is an internationally trusted provider of business sustainability ratings which
helps companies of all sizes and industries to benchmark and drive improvements.
It provides a common platform, universal scorecard and performance improvement
tools.
Member of
Our new scorecard with 2022 data outlines a score of 48/100 (43 in the previous
year). This result shows an overall good performance and awarded us with a ‚Bronze
EcoVadis Medal‘ (47 - 55 points).

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 Untersbergstrasse 40 • 5083 Grödig / Salzburg • Austria
Phone +43 6246 888-0 • Fax +43 6246 888-7
www.skidata.com • E-Mail info@skidata.com

© 2023 SKIDATA GmbH. All rights reserved.

The content provided herein is subject to change and possible editorial errors.
SKIDATA® is a registered trademark of SKIDATA GmbH in the USA, the European Union and other countries.

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