Created by:- Omkar Jamdar
Mrunalini Patil
Pravin Katkade
Aryan Jadhav
INTRODUCTION
Tech Security is a Salesforce app designed to help organizations streamline their incident response
processes. The app provides a centralized platform for managing security incidents, complete with pre-built
playbooks, customizable workflows, and real-time collaboration tools.
KEY FEATURES
• Playbook Library: A collection of pre-built playbooks for common security incidents, such as phishing,
ransomware, and data breaches.
• Customizable Workflows: Allow users to create and tailor workflows to their organization's specific
needs.
• Incident Management: A dashboard for tracking and managing security incidents, including
assignment, status, and resolution.
• Collaboration Tools: Real-time chat, @mentions, and task assignment for team collaboration.
• Reporting and Analytics: Generate reports and visualize data to identify trends and improve incident
response.
BENEFITS
• Faster Response Times: Pre-built playbooks and customizable workflows enable quick action.
Improved Collaboration: Real-time tools facilitate teamwork and communication.
Data-Driven Insights : Reporting and analytics help identify incident trends and areas for improvement.
Centralized Management: All incident response activities in one place.
TYPES OF AUDIENCE
• Security Teams :- Increasing responders, security analysts, and security managers.
• IT Teams :- It professionals responsible for incident security and response.
• Compliance Teams :- Teams responsible for ensuring regulatory compliance.
SALESFORCE TECHNOLOGY
Salesforce is a cloud-based customer relationship management (CRM) platform that
provides a range of tools and services for sales, marketing, and customer service
teams.
SALESFORCE KEY FEATURES
1. Contact and account management
2. Sales force automation
3. Marketing automation
4. Customer service and support
5. Analytics and reporting
6. Integration with other business apps
SALESFORCE DEPLOYMENT
• Salesforce Platform: Deployed on the Salesforce platform, leveraging its security
and scalability.
• Cloud-Based: Accessible from anywhere, on any device.
SALESFORCE
LIGHTNING
EXPERIENCE
When you login your salesforce
account the first web page that you
see is the lightning experience view
APP LAUNCHER
IN
SALESFORCE
You have to click the
nine dots present
near setup
HOME TAB
Our application includes various tabs
that point towards the reason of
creating the application.
INCIDENTS
HOW TO CREATE FIELDS AND RELATIONSHIP
PLAYBOOK
Select this paragraph to Select this paragraph to
edit edit
TASK
TEAM
TEAM MEMBER
INCIDENT RESPONSE PLAN
HOW TO CREATE PAGE LAYOUT
COMPLIANCE REQUIREMENT
THREAT INTELLIGENCE
REPORTS
AUDIT LOGS
REPORTS AND DASHBOARDS
ASSIGN INCIDENT TO TEAM BASED ON
SEVERITY
ASSIGN INCIDENT TO TEAM BASED ON
SEVERITY WORKFLOWS
REFERENCE
https://trailhead.salesforce.com/
https://login.salesforce.com/?locale=in
THANK YOU
