User’s Manual DOS15004_02

COFASI VISIONOR
702 RUE DU PONT ROUGE
59236 FRELINGHIEN
Tel: +33 3 2087 1328
Email: visionor@visionor.fr
Server: http://www.visionor.net

Company: AAL

Equipment: TAG490AAL

DOS15004_02

USER’S MANUAL

TAG 490 AAL 01

(DFV0384 A & B)

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 User’s Manual DOS15004_02

Record of Revisions

Revision 01 02 03 04
prepared by : Date : May 19, 2015 March 14, 2016

Name : Jacques CONION Jacques CONION

Function : Design Engineer Design Engineer

Visa :

reviewed by : Date :

Name :

Function :

Visa :

Approved by : Date :

Name :

Function :

Visa :

Revision Revision description

Creation of the manual.

01

Add new functionality

02

03

04

Reference Document:
DFV0384 A or B: manufacturing manual of the display A: without audio B: with audio
VT14002-01 : mechanical parts of the housing (front and rear).
This information is given in good faith based upon the latest information available to COFASI-VISIONOR , no warranty or representation is
given concerning such information, which must not be taken to established any contractual or other commitment binding upon COFASI-
VISIONOR or any of its subsidiary or associated companies.
The information on this document has been carefully checked and is believed to be accurate and reliable. However, no responsibility is
assumed for inaccuracies.
Furthermore, COFASI-VISIONOR reserves the right to make changes to any portion of this manual to improve reliability, function or design.

Windows is a registered trademark of Microsoft Corporation.

Google Chrome is a registered trademark of Google Inc.
TightVNC is a registered trademark of RealVNC Ltd.
VLC is a trademark owned by VideoLAN.

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 User’s Manual DOS15004_02

CONTENTS

1. INTRODUCTION __________________________________________________________________ 4
1.1 – Product overview _______________________________________________________________________ 4
1.2 – General description ____________________________________________________________________ 5
1.3 – Specifications __________________________________________________________________________ 6
1.4 – Safety precautions and recommended Use _______________________________________________ 8
1.5 – Mounting ______________________________________________________________________________ 8
2. PART NAME AND FUNCTIONS ____________________________________________________ 10
2.1 – Front panel ___________________________________________________________________________ 10
2.2 – Connections __________________________________________________________________________ 10
2.3 – Wireless IR remote control _____________________________________________________________ 12
3. SETUP __________________________________________________________________________ 14
3.1 – Normal initialization ___________________________________________________________________ 14
4. OSD CONTROLS__________________________________________________________________ 17
4.1 – Generality_____________________________________________________________________________ 17
4.2 – Remote control ID function _____________________________________________________________ 17
4.3 – OSD menu ____________________________________________________________________________ 18
5. INSTALLATION AND CONFIGURATION ____________________________________________ 26
5.1 – Installation ____________________________________________________________________________ 26
5.2 – First configuration with a USB Key _____________________________________________________ 26
5.3 – First configuration without a USB Key __________________________________________________ 27
6. OPERATION AND VERIFICATION _________________________________________________ 30
6.1 – Normal operation ______________________________________________________________________ 30
6.2 – Remote control verifications ___________________________________________________________ 30
6.3 – Settings verifications __________________________________________________________________ 32

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1. INTRODUCTION

1.1 – Product overview

The TAG 490 ALL 01 is an industrial managed screen used to display WEB page from a
HTML server.

Feature of TAG 490 AAL 01:

• 49" TFT LCD panel (high brightness and LED backlight)
• Motherboard with his management board and his power supply on a specific cabinet
• Video board and his RS232 board
• Power supply (for LCD panel and video board)
• Audio interface (board and speakers) with DFV0384B only
• Fans
• Specific industrial cabinet

The Operating System Windows Embedded Standard 7 (WES7) of the motherboard is in a

protected Solid State Drive.
Some specific software manages the TAG490ALL01:
• Select the URL to display and IP address of the HTML server (primary or secondary)
• Display On Screen Display information via IR remote control
• SNMP agent
• Remote desktop and remote file transfer
• Automatic update software via a FTP server
• Log files
• Display internal picture when the primary and the secondary are out of order

The front face of the TAG 490 AAL 01 is protected by an antireflective polycarbonate
protection of 4mm. This front face is sealed.
The front face is equipped with 3 led indicators, the remote control sensor and the external
brightness sensor.

To facilitate maintenance operations, the cabinet of the TAG 490 AAL 01 is easy opening from
the front of the display to have easily access to all the components of the display.

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1.2 – General description

• 49" TFT LCD panel (high brightness and LED backlight)

• Internal Motherboard with WES7 Operating System on SSD
• Auto-Negotiation RS45 port: 10/100/1000Mbps
• USB 2.0 connector
• Display a web page using Google Chrome in full screen: text, picture, animation, video…
• Audio interface (with DFV0384B only)
• Automatic switch web display between a primary and a secondary HTML server
• Display a default picture when primary and secondary HTML server are out of order
• Configure IP address and URL from primary and secondary server
• Configure address IP of the display (static IP or dynamic IP with DHCP)
• Configure the default picture
• Automatic backlight adjust
• SNMP agent to monitor the displays in network management system (Get & Set)
• Watchdog security (automatic restart if the display software is out of order)
• Low memory security (automatic restart when the free memory is under a configure value)
• Log file to records specifics events (with timestamp)
• Daily auto restart configuration (day of the week and time of the restart by day)
• Sequential automatic update of the displays (with a FTP server)
• Configure IP address and port of the update FTP server
• Remote desktop to see the desktop of the remote display and control it (TightVNC)
• Remote file transfer
• 3 led in front face to indicate the operation mode (power, standby, error…)
• Internal self diagnosis (temperature, counters…)
• On Screen Display control allows quickly adjust with a secure IR remote control
• Multiple language with OSD
• Tests with OSD (network, sound, display…)
• Wireless IR remote control sensor
• Remote control ID function
• Front panel sealed
• Antireflective polycarbonate protection of 4m in the front of the display
• Industrial cabinet which can be easily open from the front of the display

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1.3 – Specifications

• Power supply
- Supply : 100-240V AC / 47-63Hz / 200W
- Fuse : T2.5A

• Dimension : 1265mm (W) x 805mm (H) x 185mm (D)

• Weight : 70Kg

• 49" TFT LCD panel

- Active area : 1073.8 x 604.0mm (H x V)
- Dot resolution : 1920 x 1080 (H x V) RGB FHD
- Pixel pitch : 0.55926 x 0.55926mm (H x V)
- Viewing angle : 89°/89°/89°/89° (Min) (CR>10) (L/R/U/D)
- Contrast ration : 1300:1 (Typ.) (Transmissive)
2
- Brightness : more than 500cd/m with the antireflective polycarbonate protection
- Response time : 8ms (Typ.) (G to G)
- Backlight : WLED, edge light type

• Motherboard
- CPU : AMD APU G-T40E, 1.0GHz, Dual Core, Fanless
- Chipset : AMD A50M (Hudson M1)
- Video : Radeon HD 6250 Graphics, 280MHz, DirectX 11
- Audio : Realtek ALC662 HD audio
- Network : Realtek RTL8111EVL Gigabit LAN with Enhanced Surge Protection
- Memory : DDR3-800 SO-DIMM 2GB
- Hard disk : Solid State Drive 60GB
- USB : 2.0
- BIOS : AMI EFI 16MB SMT flash ROM
- Operating system : Windows Embedded Standard 7E

• Operational Environment
- Temperature : 0 – 50°C
- Humidity : 20 – 80% (without condensation)
- Altitude : 0 – 3000m (brightness may decrease with altitude)

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• Storage Environment
- Temperature : -20 – 60°C
- Humidity : 10 – 90% (without condensation)

• Speaker : 10W x 10W (with DFV0384B only)

• VESA compatible : VESA 300 (W) & 100 (H) (M6, 8 holes)

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1.4 – Safety precautions and recommended Use

• DO NOT OPEN THE MONITOR. Opening or removing covers may expose you to
dangerous shock hazards or other risks. Refer all servicing to qualified service personnel.
• Do not spill any liquids into the cabinet.
• Do not place any heavy objects on the power cord. Damage this cord may cause shock or
fire.
• Do not place this product on a sloping or unstable cart or stand, as the monitor may fail,
causing serious damage to the monitor.
• The power supply cord you use must have been approved by and comply with the safety
standards of your country. (Type H05W-F 3G 1mm2 should be used in Europe).
• Allow adequate ventilation around the monitor, so that heat can be properly dissipated.
• Handle with care when transporting.
• Save packaging for transporting.
• The ceiling and wall must be strong enough to support the monitor and mounting
accessories.
• Do not install in areas where the monitor will be subjected to strong vibrations.
• Do not install in locations where a door, gate or vehicles can hit the monitor.
• Do not install in where people can easily grab and hang onto the monitor or the mounting
apparatus.
• Periodically check for loose screws, gaps, distortions or other problems that may occur with
the mounting apparatus. If a problem is detected, please refer to qualified personnel for
service.
• Regularly check the mounting location for signs of damage or weakness that may occur over
time.

1.5 – Mounting

CAUTION
INSTALLING THE DISPLAY MUST BE DONE BY A QUALIFIED TECHNICIAN.
MOVING OR INSTALLING THE DISPLAY MUST BE DONE BY FOUR OR MORE PEOPLE.
Failure to follow these cautions may result in injury if the display fails.

WARNING: Be careful while working with heavy loads.

WARNING: Mind your fingers while working with heavy loads.

Do not forget to remove the protective film on the front polycarbonate.

The manufacturer assumes no liability for incorrect, inadequate, irresponsible or unsafe
assembly of the display or natural disasters.

Installation personnel
This installation must be performed by authorized and qualified technical personnel only.
Accredited safety officers must ensure the safety of site, construction, assembly, connection,
use, dismantling, transport etc. of such safety critical system.

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Mounting
Use the VESA compatible on the back face of the cabinet to fix the display.
Please inspect the location where the display is to be mounted. Mounting on wall or ceiling is
the customer’s responsibility. Not all walls or ceilings are capable to supporting the weight of
the display.

4 holes
4 holes M6
M6

Cleaning the protective polycarbonate and cabinet

When the protective polycarbonate is dusty, please gently wipe with a soft cloth.
You can dampen the cloth with a neutral detergent and water, wipe the cabinet and follow with
a dry cloth.
Do not clean with benzene thinner, alkaline detergent, alcoholic system detergent, polish
cleaner, soap powder, wax. Rubber and vinyl should not be in contact with the cabinet for an
extended period time. These types of fluids and materials can cause the paint to deteriorate,
crack or peel.

First use
Before the first use, don’t forget to take off the protective film from the polycarbonate plate in
the front side of the terminal.
You have to lift the front side of the display to take off the protective film.

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2. PART NAME AND FUNCTIONS

2.1 – Front panel

The display has a small window in the bottom right of the front panel. This window contains
LED and sensors. Never hide this window.

Green led: power indicator.

Steady light when the secondary voltage is present.
Red led:
Blink quickly on maintenance operation
Steady light when an internal default is detected (component failure)
Yellow led:
Blink slowly when the backlight is OFF (power saving mode)
Blink quickly when receiving signal from the IR remote control
External brightness sensor
IR remote control sensor

2.2 – Connections

Before making connections, turn off the power of all the attached equipment and make
connections.

Power
The display’s power is supplied via a 3x1mm2 cable.

Protective earth: green-yellow

Neutral: blue

Line: brown

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Power supply: 200W, 100-240V AC, 50\60Hz.

DANGER
TO REDUCE THE RISK OF ELECRIC SHOCK, MAKE SURE THAT THE POWER SUPPLY
IS SWITCH OFF IN THE CONNECTION HOUSING WHEN MAKING THE CONNECTION.
TO REDUCE THE RISK OF ELECTRIC SHOCK, TAKE THIS CONNECTION TO A
QUALIFIED SERVICE PERSON.
USE A CORRECT POWER SUPPLY CABLE BETWEEN THE CONNECTION HOUSING
AND THE POWER SOURCE.

Protected earth
The display has grounding bolt on the back top of the cabinet.

Equipotential bonding is the practice of

intentionally electrically connecting all earthed
systems to the same grounding grid or
connecting the grounding grids of all the
earthed systems together through the ground
or over ground metal so as to create an
earthed equipotential zone.

CAUTION
TO REDUCE THE RISK OF ELECRIC SHOCK, MAKE SURE THAT THE APPLIANCE IS
PROPERLY GROUNDED USING THE GROUNDING BOLT AFTER INSTALLATION.

Network
Connect the display to your network with the RJ45 cable.
Gigabit LAN with enhanced surge protection.
Support Fast Ethernet LAN function of
providing 10/100/1000Mbps Ethernet data
transfer rate.
Supports pair swap/polarity/skew correction.
Crossover detection and auto-correction.

USB
For maintenance operation, a USB connector can be use to connect external device: memory,
keyboard, mouse … It is a compliant USB 2.0
This sealed USB connector is on the bottom back of the cabinet.

Remove the sealing cover to be able to connect your USB device.

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2.3 – Wireless IR remote control

The display can be adjusted with a wireless secure IR remote control.

The name of the remote control is TRC52J.

Remote Control ID Function:

This remote control can be used to control a lot of individual display (more than 250). If there
are many monitors being used in the same area, a remote control in normal mode would send
signals to all the same time. Using the Remote Control ID function will only operate one
specific monitor of the group.

Remote Control:

Remote Control ID function

Select the monitor to adjust.
Numeric keypad
Enter ID monitor, password…
Exit button
Return to previous menu within OSD menu
Special function
Begin test, change configuration…
Decrease the adjustment level within OSD
setting
Increase the adjustment level within OSD setting
Move the highlighted area up to select
adjustment item within OSD menu
Move the highlighted area down to select
adjustment item within OSD menu
Set button
Make selection

Operating range for the remote control:

Point the top of the TRC52J remote control toward the LCD monitor remote control sensor
during button operation.
Use the remote control within a distance of about 5m from the remote control sensor or at
horizontal and vertical angle of within 30° within a distance of about 3m (these distances are
given when the batteries of the remote control are fresh)
The remote control system may not function correctly when direct sunlight or strong
illumination strikes the remote control sensor of the display or when there is an object in the
path.

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Handling the remote control:

• Do not subject to strong shock.
• Do not allow water or other liquid to splash the remote control. If the remote control
gets wet, wipe it dry immediately
• Avoid exposure to heat and steam
• Other to install the batteries, do not open the remote control.

Remote control batteries:

The remote control is powered by two 1,5V AAA batteries.

Install or replace batteries:

Open the cover on the rear part of the cabinet.

Remove the old batteries and align the new batteries according to (+) and (-) indications in
the case.
Replace the cover.

CAUTION:
• Incorrect usage of batteries can result in leaks or bursting.
• Do not mix battery brands.
• Do not combine new and old batteries. This can shorten battery life or cause liquid
leakage of batteries.
• Remove dead batteries immediately to prevent battery acid from leaking into the
battery compartment.
• Do not touch exposed battery acid, it may injure skin.
• If you do not intend to use the remote control for a long period of time, remove the
batteries.

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3. SETUP
3.1 – Normal initialization

On normal operation, the display doesn’t display any information until all the softwares are
ready.
After the display is powered on, you will have the followed sequence:
• The green led is immediately steady light
• After three seconds, the yellow led blink slowly and the backlight is switch off
• The display remains in this mode for a about one minute (power-on self-test and
initialization of the operating system)
• After this minute, the yellow led is switch off and the device will display the desktop
bitmap.

• If the display is configuring to display HTML web server, the device will immediately
displayed his internal default web page, and try to display the HTML page of the
primary server. If the primary server is running, the device will display the URL page of
the primary server. Only if the primary server is out of order, the device will try to
display the HTML page of the secondary server. If the secondary is running, the
device will display the URL page of the secondary server. If both the primary and
secondary servers are out of order, the device will still display the internal default web
page. (Refer to the configuration manual to change IP address and URL of the
primary and secondary server, and to change the internal default picture)

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3.2 – Maintenance initialization

It may be interesting to see what happens during the auto-test and initialization phase of the
device. To do this, you have to put the switch 4 of the CPU board cabinet on position ON.
(Refer to the maintenance manual for more information).

For maintenance mode, put the switch 4 on position ON

On maintenance operation, the device display all the phases of the initialization.
Then, after the display is powered on, you will have the followed sequence:
• The green led is immediately steady light
• After three seconds, the red led blink quickly and the backlight is switch on.
• The device will display the type of the video interface (DVI) and will display the auto
test of the CPU board during two seconds

• After eight second of black picture (reading primary boot information for the operating
system), the device will display a display picture with eight cyan dashes on the left top
of the screen (reading secondary boot information for operating system). This picture
is display during about twenty seconds.

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• Then, the device will display a “welcome” picture during about 10 seconds. It is the
initialization of WES7E (auto logon on administrator account “visionor”)

• Then, the device will display the desktop bitmap.

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4. OSD CONTROLS
4.1 – Generality

The display can be adjusted with a wireless secure IR remote control.

The name of the remote control is TRC52J.
The choice of the adjustment to be done is perform using a menu via an On Screen Display.
Summary of remote control keys:
• Yellow button: begin to display the OSD
• Red button: exit from the menu
• Green button: do the selection
• Blue button: do an action
• Up & down button: select the item
• “+” and “–“ button: adjust the item
• Numeric keypad: enter a numeric value
The OSD menu will be automatically cleared after a few second of non-use. This OSD timeout
can be configured. (Refer to the configuration manual to change this value).
The OSD menu position can be configured. (Refer to the configuration manual to change this
value).

NOTE: Some functions may not be available depending on the model or optional
equipment.

4.2 – Remote control ID function

The remote control can be used to control up to 250 individual displays using what is called
the remote control ID mode. The remote control ID mode works in conjunction with the display
ID. If there are many displays being used in the same area, a remote control in normal mode
would send signals to every display at the same time. Using the remote control ID mode will
only operate one specific display within the group.

Set remote control ID

After pressing the ID set button of the remote control (yellow button of the remote control), the
monitor display his ID number. Then, use the numeric keypad to input the ID number of the
display to adjust and the green button to enter.
The selected display will display the OSD menu, and all the no selected displays will cleared
there OSD.

In this example, you have to enter the number 4 to adjust this display.
The ID number of the display can be change by a value of the OSD menu or by a file
configuration. (Refer to the configuration manual to change this value without Remote control)

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4.3 – OSD menu

When the device is selected with his ID number, the OSD menu is displayed.

Choose the type of adjustment (highlight in left column) with up and down button of the remote
control.
Press the red button of the remote control to clear the OSD display.
Press the green button of the remote control to select the desired adjustment.

Then, choose the adjustment (highlight in the middle column) with up and down button of the
remote control.

To come back to the left column, press the red button of the remote control.

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Settings

The item allows you to adjust some tuning of the display.

Brightness: adjusts the image brightness in relationship to the background.

Press + or – to adjust. The value is between 0 and 100%.

Contrast: adjusts the image the brightness in relationship to the video signal.
Press + or – to adjust. The value is between 0 and 100%.

Backlight: adjusts the overall image and background brightness.

Press + or – to adjust. The value is between 0 and 100%.

Backlight automatic: authorizes or inhibits the automatic backlight.

Press + or – to adjust. The value is yes or no.
When the automatic backlight is not selected, the brightness of the backlight is fixed and use
the value adjusted in the backlight item.
When the automatic backlight is selected, the brightness of the backlight automatically adjusts
depending on the external brightness.
When the external brightness is high (strong sunlight), the backlight is set to the adjust item
backlight. In this case, when the external brightness decreases, the backlight is automatically
set to a low level.

Backlight average time: this value is the reaction time of the automatic backlight.
Press + or – to adjust. The value is between 1 and 60 seconds.
When this value is low (1 second), the automatic adjustment of the backlight is fast. The
brightness of the backlight adjusts quickly when the external luminosity changes.
When this value is high (60 seconds), the automatic adjustment of the backlight is slow. The
brightness of the backlight adjusts slowly when the external luminosity changes.

Backlight low level: the value of the backlight level in automatic mode when the external
brightness is zero (black night).
Press + or – to adjust. The value is between 1 and 100%.
If the backlight low level value is greater than the backlight value, the automatic backlight has
no effect.

Sound level: adjusts the output volume level.

Press + or – to adjust. The value is between 0 and 100%.

Language: select the language used by the OSD.

Press + or – to adjust.

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Network

The item allows you to adjust some value of the network.

Lan1 IP address: display the IP address of the external RJ45 cable of the display.
If DCHP mode is validate, the IP address is preceded of “DCHP:”
When DHCP mode is not enabled and after entering the password (blue button and numeric
keypad), you can change the value of this IP address.
In normal operation, the display has to be in static IP address.

Lan2 IP address: display the IP address of the internal RJ45 connector on the internal CPU
cabinet. It is the same functionality as the LAN1 IP address.
In normal configuration, you don’t have to use this LAN (let it in DHCP mode).

(Refer to the configuration manual to change DHCP mode and Subnet mask value for LAN1 &
LAN2)

Display server: shows if the device automatically display web server page.
This value is yes or no.
If the value no is selected, the device only display the desktop background.
(Refer to the configuration manual to change this value)
In normal configuration, this parameter must be to “YES”.

Primary server: shows the IP address and the port number of the primary HTML server.
(Refer to the configuration manual to change this value)

Primary URL: shows the URL to be displayed from the primary server.
(Refer to the configuration manual to change this value)

Secondary server: shows the IP address and the port number of the secondary HTML server.
(Refer to the configuration manual to change this value)

Secondary URL: shows the URL to be displayed from the secondary server.
(Refer to the configuration manual to change this value)

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System

The item allows you to view some value of the operating system.

Display number: this value is the ID number of the device.

Press + or – to adjust. The value is between 0 and 255.

Computer name: shows the name of the device: TAG490AAL-Nxxxx.

xxxx is the serial number of the device.
This name is used when you find a device on your network.

OS version: shows the version of the operating system: WES7E-TAG490AAL version x.y
x.y is the version and sub version of this operating system.

CPU board name: shows the name of the CPU board: NF35-T40E

Memory: shows information about the memory of the CPU board, the total memory in Mo and
the free memory in %.

Hard disk: shows information about the solid state drive, the total memory in Mo and the free
memory in Mo for each partition.

Screen resolution: shows the resolution of the video signal in pixel.

Date/time: shows the date and time of the internal CPU board.

Software version: shows the version of the OSD software.

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Maintenance

The item allows you to view some operating parameters.

Current temperature: shows the actual value of the temperature in the CPU cabinet in °C & °F.

Low temperature: shows the lowest operating temperature in the CPU cabinet in °C & °F.

High temperature: shows the highest operating temperature in the CPU cabinet in °C & °F.

Operation time: shows the number of the device operating time in hours.

Backlight time: shows the number of the backlight operating time in hours.

Number startup: shows the number of switching on the device.

This number is incremented each power-up of the display.
After entering the password (blue button and numeric keypad), this number can be reset by
the user.

Memory default: shows the number of low memory default.

A memory default occurs when the free memory of the CPU board is below a limit value.
After entering the password (blue button and numeric keypad), this number can be reset by
the user.

Watchdog default: shows the number of watchdog default.

A watchdog default occurs when the OSD software or the Operating system goes out of order
for more than four minutes.
After entering the password (blue button and numeric keypad), this number can be reset by
the user.

Network default: no use in TAG490AAL01

External brightness: shows the value of the external brightness. This value is between 0 and
100%: 0% in dark night and 100% in full sunlight.

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Update

The item allows you to view some update parameters.

Software version: shows the version number of the update software.

FTP IP address: shows the IP address of the update FTP server.

(Refer to the configuration manual to change this value)

Name next update: shows the name of the repository of the next update.
As it is an incremental update, this name is change by the update script.
(Refer to the configuration manual for more details)

Date last update: shows the date / time of the last update.

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Pattern

The item allows you to display some patterns.

Select the pattern you want to display and press green button of the remote control.
Press the red button of the remote control to stop the display of the pattern.
This pattern will be automatically cleared after a few second of non-use.

Pattern 1 Pattern 2

Pattern 3 Pattern 4

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Tests

The item allows you to make some tests.

Ping primary server: performs a ping on the device that supports the primary server and
shows the result of this test.

Primary server running: gets the status code associated with an HTTP request on the primary
server and shows the result.

Ping secondary server: performs a ping on the device that supports the secondary server and
shows the result of this test.

Secondary server running: gets the status code associated with an HTTP request on the
secondary server and shows the result.

Ping update FTP server: performs a ping on the device that supports the update FTP server
and shows the result of this test.

Update FTP server running: gets the status code associated with an FTP request on the
update FTP server and shows the result.

Play sound: play an internal music. This music lasts for more than five minutes and allow you
to adjust the output sound level of the display.
If you want to stop this music before the end, press the red button of the remote control.

Restart: performs a restart of the operating system.

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5. INSTALLATION AND CONFIGURATION

5.1 – Installation

• Check that the package is not damage.

• Take off the display from the package.
• Save packaging for transporting.
• Correctly mount the display on his location.
• Connect protected earth.
• Connect power supply cord and but don’t switch on.
• Do not connect the screen to the network.

5.2 – First configuration with a USB Key

This USB Key must be created with ConfigTAG490 software (see configuration manual).

FISRT METHOD
Put the correct USB Key in the display (mother board cabinet) and live it in the display.

Then switch the display on.

After a few minutes, if the configuration in the USB key is not the same as the actual internal
memory configuration, the display will read the USB key configuration, save this configuration
in his memory and then automatically reboot the display.
After that, you can connect the display to the network.

This kind of configuration is very convenient for maintenance teams.

They don’t need keyboard and configuration manual when they change a bad display by
a new one.
There is no risk of losing the USB key or putting a bad USB key in the new display.
Only take off the USB key of the bad display and put it in the new display.

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SECOND METHOD
Put the correct USB key in the external USB connector of the display.

Then switch the display on.

After a few minutes, if the configuration in the USB key is not the same as the actual internal
memory configuration, the display will read the USB key configuration, save this configuration
in his memory and then automatically reboot the display.
After that, you can connect the display to the network.
Don’t forget to take off the USB key from the display.

This kind of configuration is very convenient for maintenance teams.

They don’t need keyboard and configuration manual when they change a bad display by
a new one.
But, there is a risk of losing the USB key or putting a bad USB key in the new display.

5.3 – First configuration without a USB Key

IF THE DISPLAY WAS NOT CONNECTED TO THIS NETWORK BEFORE

Switch the display on.
With a USB keyboard connected to the display, you have to put the good network parameters
in d:/osd/osd_network.txt file of the display:
• DHCP_LAN1 must be 0
• IP_ADDRESS_LAN1 must be the correct IP address of the display
• SUBNET_MASK_LAN1 must be the correct subnet mask for the network
• GATEWAY_LAN1 must be the IP address of the default gateway of the network

Save the file and then reboot the display.

After a few minutes, the display will automatically reboot again.
You can then connect the display to the network.

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IF THE DISPLAY WAS CONNECTED TO THIS NETWORK BEFORE

You can only change the IP address of the display by using the remote control.
OSD menu: Network / LAN1 IP address

Use the blue button of the remote control to change the IP address of the display

Then, you have to enter the access code (refer to your display administrator): four digits and
the green button.

You can change the IP address of the display: blue button to change the byte, and +/- button
to increase or decrease the value of the digit.
Use green button to validate the new IP address of the display.
The display will automatically reboot two times after you validate the new IP address.
You can then connect the display to the network.

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IN THESE TWO CASES

After you have connected the display to the network, you have to complete the configuration.
You can do that:
• Manually, with a USB keyboard, you have to write the good value to all the
parameters, and make a reboot of the display.
• Automatically, with a laptop connected to the network, you can download the good
configuration to the display with ConfigTAG490 software.

Select the good configuration file (load Config button), verify the good IP address of
the display to configure, and then download the configuration to the display
(Download TAG button).
When the display receives the new configuration, it will reboot automatically.

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6. OPERATION AND VERIFICATION

6.1 – Normal operation
In normal operation, about one minute after a power on, the terminal TAG490 will display the
internal default page (html or bmp format) for about 30 seconds.
After that, the terminal will display the page from the primary server.
If the primary server is out of order, the terminal will display the page from the secondary
server.
If both the primary and the secondary servers are out of order, the terminal will stay to display
the internal default page.

6.2 – Remote control verifications

If the terminal continues, without reason, to display internal default page, you can check
network configuration with the remote control.

A) Verify the IP address of the display

OSD menu: Network / Lan1 IP address

Verify that the IP address is correct

B) Verify the IP address and URL of the primary server

OSD menu: Network / Primary server

Verify that the IP address and port of the primary server are corrects

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OSD menu: Settings / Primary URL

Verify the entire URL page to display from the primary server (IPAddress:Port/URL)

C) Make a ping test to the primary server

OSD menu: Test / Ping primary server

Green button of the remote control to start the ping test

D) Make a HTML test to the primary server

OSD menu: Test / Primary server running

Green button of the remote control to start the ping test

You can do the same tests with the secondary server (verify IP address, test ping, test HTML).

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6.3 – Settings verifications

With a laptop connected to the network, you can verify the good settings of the display with
ManageTAG490 software.

Enter the IP address of the display and the click on the button “SNMP Connect”.

Then, you will see lots of information (settings and configuration) about the display.

Check that all the information is correct.

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