Alba Suárez Trujillo 03/11/2023
1º Administración y Finanzas
Page 51
Dialogue.
Student B: Good morning, you are calling Jenson Hotel. How can I help you?
Student A: Good morning, I would like to you mak a reservation. They are available in
February?
Student B: Yes, we have availability for the month of February. What days would you like to
stay?
Student A: We are interested in going from the 14 to 18 .
Student B: Perfect, what tipe of room are you interentes in booking?
Student A: We need Executive Suite- single occupancy.
Student B: Would you like it half board or full board?
Student A: We just need breakfast and dinner.
Student B: Ok, I inform you that the price o fan executive suite for one person ans with half
board it is 140 per night. Are you interested in any special requests?
Student A: Yes, it is posible to check out late in 18/2?
Student B: Yes, not problema, but it extra charge of 20€ per room.
Student A: OK! Can we use the transfer on he last day to go the airport at 6.00 pm?
Student B: Yes, but it extra charge of 30€ per person for one way. Would you like anything
else?
Student A: Yes, make a reservation for dinner at the hotel restaurant on the 15th for 4 people.
Student B: Perfect, you will havethe reservation for the 15th at our restaurant.
You need something else?
Student A: Is it possible for the room to have sea views?
Student B: Sure! A room with sea views has for extra 40€ per nigth. Something else I can help
you?
Student A: No that’s all.
Student B: Perfect, the total cost is 1220€, I also need you to provide me with your personal
information.
Student A: My name is Alba Suárez and my adress is Fermat Storage Solutions LTD, 18 High
Street, Leeds, LDS48, UK.
