H EIDI R.
L OVELL , PHR 1413 Glacier Lake Way Racine, WI 52490
262.181.8808 hlovell@gmail.com
HUMAN RESOURCES DIRECTOR
—Tapping into the power of people to drive strong, tangible organizational results—
Human Resources Generalist with 9+ years of experience complemented by a well-
rounded business background. Proven abilities and success in: Executive
Endorsements:
• Strategic Planning – Worked directly with executive management on
development of operational human resource and security policies. “Heidi is an exemplary
manager and sets an
• Staffing & Compensation & Performance Management – Developed compensation ideal example of what
plans for employee base of up to 2,000. Co-introduced a 360-feedback tool for human resources can
performance appraisals and employment contracts for executives. do to make the
• Recruitment – Recruited all levels of employees including administrative, organization run more
professional, technical, hourly and salaried. Able to swiftly and effectively attract smoothly…”
new talent and conduct start-up orientations for large, newly acquired groups. SVP Operations, Allied
• Legal Compliance – created HR departments from scratch. Wrote and enforced National Services
numerous policies and procedures to ensure compliance with corporate, union,
federal and state requirements. Well-versed in EEOC and Affirmative Action plans. Heidi has a natural
• Employee Development – Mentored teams of loyal and highly effective staff. ability to hit the
Persuaded executive management to upgrade education benefits, and known as ground running and
a champion for professional development. Led training sessions on human make things happen.”
resources topics. CEO, Barnes Aerospace
Key attributes & strengths: “People Person” who engages easily with all levels… a strong employee advocate
while keeping a focus on the organization’s overall goals… “working” manager who excels at mentoring
staff…serious about getting the job done, but recognizes the value of fun and humor in the workplace
EXPERIENCE & ACHIEVEMENTS
ALLIED NATIONAL SERVICES, Racine, WI 2002 to 2007
Director, Human Resources – Corporate & National (2004 – 2007)
Promoted to oversee all human resources functions for a complex shared services organization with 6
subsidiaries and $700M in contract awards. Oversaw EEO program and recruitment strategies. Directed new
employee orientation, outplacement and ensured Affirmative Action goals were met. Represented
management in union negotiations. Managed all vendor contracts.
Collaborated with executive management on short- and long- term strategic human resource plans.
Developed and managed an annual department budget of $2.5M and equipment purchase budget of up to
$7M. Directed a team of 3 managers, a secretary and 6 indirect reports. Dotted line oversight of 5
administrative staff. Ensured that all programs, policies and procedures were regulatory compliant. Served on
performance management, ISO certification, and policies and procedures committees.
Key Contributions & Results
9 Responded to company’s rapid growth. Developed and implemented policies and programs for functions that
included employment, compensation, benefits, performance management, training and development,
employee relations and affirmative action within 6 months. Hired and groomed HR staff.
9 Challenged to train human resources staff to support an increased workforce of 2,900 employees, equating to a
400% growth rate in personnel in only 18 months. Supported 1,500 more employees with zero increase in HR staff
and minimal overtime. Saved in benefit costs and additional taxes by up to 35% by using shared services.
9 Avoided a potential EEOC compliance issue by researching various college programs, identifying a school
with a large minority population and hosting a job fair. Successfully doubled diversity results for
compliance that enabled the company to increase contract award fees by 40%. Passed 3 Office of Federal
Contract Compliance Programs (OFCCP) audits.
9 Stopped a union takeover effort by working in tandem with legal counsel to plan activities in accord with
National Labor Relations Board (NLRB). Saved the company annual labor rate hikes of up to 12% and
protected company’s reputation with an important client.
HEIDI R. LOVELL, PHR Page 2 of 2
ALLIED NATIONAL SERVICES, continued…
Manager, Human Resources – Construction Division (2002 – 2004)
Referred for this position by former direct report. Developed, staffed and directed human resources department
for an organization with 60 employees. Developed, implemented and oversaw HR policies and procedures.
Key Contributions & Results
9 Within first week of hire, traveled to perform an analysis of current HR department of a new acquisition
and made recommendations to executive management on departmental requirements.
9 Built a human resources department from scratch, and trained a new staff comprised of a benefits
manager, 4 recruiters, 2 generalists and a clerk – all within the first 18 months.
9 Facilitated the company’s hire of 405 employees across 29 states and a 3-week transition for an EPSSA
contract, the largest in company’s history. Traveled to each site to meet with management, make
presentations, and provide benefits briefings.
WINDSOR AEROSPACE GROUP, Windsor, CT 1998 to 2002
Manager – Human Resources
Managed recruiting, benefit design/set up and employee relations for 49 personnel. Headed up security and
site safety committee, oversaw all security files and submission of visit requests at secured sites. Hired and
supervised office staff of 7. Handled all office purchases and inventory.
Key Contributions & Results
9 Improved the organization and maintenance of security, benefits and personnel files by 100%, ensuring
compliance with Department of Labor and CT state regulations.
9 Reduced on site security violations by 60% by implementing rigorous protocols and procedures.
9 Decreased purchasing costs by 30% through bulk purchasing and by consolidating vendor contracts.
ALLCROFT, MOORE & PRESTIA CONTRACTORS, Longmeadow, MA 1994 to 1998
Office Manager
9 Set up all administrative procedures and human resources functions for a 30-person company.
PRATT TECHNOLOGIES, Hartford, CT 1989 to 1993
Office Manager
9 Recruited by former manager to oversee accounts payable and receivable functions, payroll, and vendor
contracts.
Previous Professional Experience: 1985–1989
Worked as an Executive Assistant in positions of increasing responsibility. Gained experience in interviewing,
hiring, training and supervising staff. Supported budgeting, MIS and financial reporting. Obtained skills in
management services, contract negotiations and management, and drafting proposals.
PROFESSIONAL DEVELOPMENT & AFFILIATIONS
PHR certified (1999)
Mount Majestic College – courses in business management and human resources
Completed Federal Contractor Security Officer program
Technically proficient in MS Office and diverse HRIS applications
Society for Human Resource Management (SHRM)
American Society for Training & Development (ASTD)
The Human Resource Planning Society (HRPS)
